WaterCare Autosoft 10, Autosoft 30, Autosoft 18 Warranties & Helpful Hints

YOUR HOT WATER SOFTENER

WARRANTIES & HELPFUL HINTS

WaterCare | Regal House | South Road | Harlow | CM20 2BL

Telephone: [phone] | Email: [e-mail]

www.watercare.co.uk

v1.0

Thank you for purchasing your new hot water soener from WaterCare.

WHAT’S IN THE BOX?

In this booklet you will find everything you need in respect of warranties
and helpful hints to ensure you get the best from your new soener.

Please note the index below and find relevant pages to your purchase.

CONTENTS

What’s in the Box? Page 3

Helpful Hints Page 3

Direct Purchases T&C’s Page 4

Installation Guide Page 5

• Your WaterCare Hot Water Soener

• 2 x Stainless Steel Connection Hoses

• Length of Drain Hose

• Length of ½” Overflow Hose

• 15mm or 22mm By Pass Kit (If ordered with Soener)

• 1 x Outlet Hose Mesh Washer Insert

• Drain Hose Air Gap Fitting

HELPFUL HINTS TO KEEP YOUR
SOFTENER WORKING PROPERLY

• Ensure supply water does not exceed 60°C.

• Use only Tablet or Pebble Salt.

(re-order your salt via: www.watercare.co.uk)

Quick Start Program Page 6

Installation Instructions Page 8

• Check the salt level regularly and ensure

it does not fall below the water level.

• Fill the cabinet approximately two thirds

full with salt when topping up.

Trade Customer Purchases T&C’s Page 10

• Avoid moving the soener once installed

Soener Registration Form Page 11

WaterCare Contact Details Page 12

2 3

as this may cause hoses to become kinked

and cause flooding.

• Reset time clock if power is cut o for more than an hour.

www.watercare.co.ukwww.watercare.co.uk

WARRANTY

Hard Water Supply for

Drinking Water

WATER SOFTENER

CONTROL VALVE

TRAPPED UPSTAND

OR RUN DRAIN HOSE

TO EXTERNAL GULLY

Air Gap

Drain Clip

Overflow Hose

Terminated

Through Outside

Wall

STOP TAP on Incoming

Main Supply

X

X

Pressure Reducing Valve

(PRV) If Inlet Water

Pressure Exceeds 3 Bar

Non-Return Valve

13 AMP POWER SOCKET

Inlet Valve (Open)

Outlet Valve

(Open)

Bypass Valve (Shut)

SOFT WATER TO SERVICE EQUIPMENT

Inlet and Outlet Flexible

Braided Hoses

INLET

To By-Pass softener in case of technic al fault:

lose In

mains supply – Reverse to reconn ect softener

TERMS & CONDITIONS

DIRECT PURCHASES FROM WATERCARE DISTRIBUTORS

This is a manufacturer’s warranty oering 12 months parts and labour cover on
manufacturing faults.

Where possible all repairs will be carried out on site.

CONDITIONS:

- The warranty covers the water soener only and not adjoining pipework.

- Service calls are taken and made Monday to Friday 9.00am – 4.00pm.

- Warranty is for commercial installations only.

- No liability can be accepted for damage caused by the water soener or ancillary
pipework.

- Work carried out that is not covered by this warranty will be charged at our standard
call out and labour rates (please contact for full details).

- The enclosed registration card must be completed and returned to us within
21 days of purchase.

INSTALLATION GUIDE

EXCLUSIONS:

- Any fault arising from incorrect installation of the soener against the manufacturers

installation instructions.

- Misuse damage or neglect.

- Freezing of soener, water pipes or drain pipes.

- Excessively high water pressure.

- Blocking or kinking of supply or drain hoses.

- Interruption of electricity supply.

- Supply water temperature in excess of 60ºC.

The Labour section of this warranty may be covered by the company from whom the
soener was purchased. Please contact them in the first instance.

4 5

let and Outlet isolation valve to softener and open By- Pass valve on

C

www.watercare.co.ukwww.watercare.co.uk