1install_guide.book Page i Friday, June 7, 2002 1:10 PM
Firebox® Vclass
Installation Guide
Vcontoller™ 3.2
Notice to Users
1install_guide.book Page ii Friday, June 7, 2002 1:10 PM
Notice to Users
Information in this guide is subject to change without notice. Companies, names, and data used in examples herein are
fictitious unless otherwise noted. No part of this guide may be reproduced or transmitted in any form or by any means,
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Microsoft®, Internet Explorer®, Windows® 95, Windows® 98, Windows NT® and Windows® 2000 are either
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1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following
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2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following acknowledgment:
"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://
www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from
this software without prior written permission. For written permission, please contact openssl-core@openssl.org.
5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without
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6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software
developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED
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PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com). This product includes software written by Tim
Hudson (tjh@cryptsoft.com).
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1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following acknowledgement:
"This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic'
can be left out if the routines from the library being used are not cryptographic related :-).
4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you
must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)"
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS
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The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e.
this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]
The mod_ssl package falls under the Open-Source Software label because it's distributed under a BSD-style license. The
detailed license information follows.
Copyright (c) 1998-2001 Ralf S. Engelschall. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
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1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following
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2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following acknowledgment:
"This product includes software developed by Ralf S. Engelschall <rse@engelschall.com> for use in the mod_ssl
project (http://www.modssl.org/)."
4. The names "mod_ssl" must not be used to endorse or promote products derived from this software without prior
written permission. For written permission, please contact rse@engelschall.com.
5. Products derived from this software may not be called "mod_ssl" nor may "mod_ssl" appear in their names without
prior written permission of Ralf S. Engelschall.
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developed by Ralf S. Engelschall <rse@engelschall.com> for use in the mod_ssl project (http://www.modssl.org/)."
THIS SOFTWARE IS PROVIDED BY RALF S. ENGELSCHALL ``AS IS'' AND ANY EXPRESSED OR IMPLIED
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ENGELSCHALL OR HIS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
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EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
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Copyright (c) 2000 The Apache Software Foundation. All rights reserved.
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This source code is free to download. There is a $35 charge to ship a CD.
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Installation Guidev
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language. (Hereinafter, translation is included without limitation in
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Part No: 0774-000
WatchGuard Technologies, Inc.
Firebox Vclass Software
End-User License Agreement
IMPORTANT - READ CAREFULLY BEFORE ACCESSING WATCHGUARD SOFTWARE:
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END OF TERMS AND CONDITIONS
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5.United States Government Restricted Rights. The SOFTWARE PRODUCT is provided with Restricted Rights. Use,
duplication or disclosure by the U.S. Government or any agency or instrumentality thereof is subject to restrictions as
set forth in subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.2277013, or in subdivision (c)(1) and (2) of the Commercial Computer Software -- Restricted Rights Clause at 48 C.F.R.
52.227-19, as applicable. Manufacturer is WatchGuard Technologies, Inc., 505 5th Ave. South, Suite 500, Seattle,
WA 98104.
6.Export Controls. You agree not to directly or indirectly transfer the SOFTWARE PRODUCT or documentation to
any country to which such transfer would be prohibited by the U.S. Export Administration Act and the regulations
issued thereunder.
7.Termination. This license and your right to use the SOFTWARE PRODUCT will automatically terminate if you fail
to comply with any provisions of this AGREEMENT, destroy all copies of the SOFTWARE PRODUCT in your
possession, or voluntarily return the SOFTWARE PRODUCT to WATCHGUARD. Upon termination you will destroy
all copies of the SOFTWARE PRODUCT and documentation remaining in your control or possession.
8.Miscellaneous Provisions. This AGREEMENT will be governed by and construed in accordance with the substantive
laws of Washington excluding the 1980 United National Convention on Contracts for the International Sale of Goods,
as amended. This is the entire AGREEMENT between us relating to the SOFTWARE PRODUCT, and supersedes any
prior purchase order, communications, advertising or representations concerning the SOFTWARE PRODUCT AND BY
USING THE SOFTWARE PRODUCT YOU AGREE TO THESE TERMS. IF THE SOFTWARE PRODUCT IS BEING
USED BY AN ENTITY, THE INDIVIDUAL INDICATING AGREEMENT TO THESE TERMS REPRESENTS AND
WARRANTS THAT (A) SUCH INDIVIDUAL IS DULY AUTHORIZED TO ACCEPT THIS AGREEMENT ON
BEHALF OF THE ENTITY AND TO BIND THE ENTITY TO THE TERMS OF THIS AGREEMENT; (B) THE
ENTITY HAS THE FULL POWER, CORPORATE OR OTHERWISE, TO ENTER INTO THIS AGREEMENT AND
PERFORM ITS OBLIGATIONS UNDER THIS AGREEMENT AND; (C) THIS AGREEMENT AND THE
PERFORMANCE OF THE ENTITY’S OBLIGATIONS UNDER THIS AGREEMENT DO NOT VIOLATE ANY THIRDPARTY AGREEMENT TO WHICH THE ENTITY IS A PARTY. No change or modification of this AGREEMENT will
be valid unless it is in writing and is signed by WATCHGUARD.
Installation Guidexi
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Importing a profile......................................................... 76
Index ........................................................................... 79
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CHAPTER 1A Tour of the WatchGuard
Firebox Vclass Security
Appliances
This chapter provides a visual tour of the external hardware features of
the WatchGuard® Firebox® Vclass security appliances, focusing on the
buttons, LEDs, interfaces, ports and outlets for the following models:
•Firebox V10
•Firebox V60
•Firebox V80
•Firebox V100
What’s inside a Firebox Vclass security appliance
Every Firebox Vclass appliance has three important sets of components
that we want to highlight, before proceeding with installation and setup
instructions:
The RapidCore™ hardware ensemble
A well-integrated chip set and memory system powers every Firebox
Vclass appliance in its primary duties: protecting your network and
efficiently managing all legitimate data streams. This proprietary set of
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CHAPTER 1: A Tour of the WatchGuard Firebox Vclass Security Appliances
hardware features rely wholly on the next two component sets for
operational guidance.
The WatchGuard Firebox Vclass Operating System™ (OS)
Every Firebox Vclass security appliance is pre-installed with the latest
version of the Firebox Vclass Operating System–which is identified on the
packaging by a version number. This operating system includes all the
software resources that make the appliance fully functional, including a
complex database that stores the settings you assemble with the following
software application.
The WatchGuard Firebox Vclass administrative client
applications
Using the WatchGuard Vcontroller (or the companion WatchGuard CPM
client software) gives you full control of all the customizable operating
system parameters, including basic system configurations, security
policies, maintenance and activity logging. You can use a more recent
version of a client management application to maintain the operations of
an appliance with an older version of the OS, however, you should not
use an older client to manage a recently upgraded-OS appliance.
This is important, as a careful upgrade strategy is crucial in keeping your
security appliances at optimum levels. As fully detailed in a separate
chapter in the System Administration Guide, you will need to occasionally
upgrade both operating system software and the WatchGuard
administrative application. This will ensure that you can utilize the most
complete set of features in your Firebox Vclass appliances.
What’s inside the carton
Different Firebox Vclass appliance models are packaged with differing
contents, as catalogued in this section.
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•A CD containing the WatchGuard Vcontroller application software
for use with three different operating systems: Windows 9x/2000/XP,
Sun Solaris, and Linux. The CD also provides electronic versions of
the complete user guide documentation, including this Installation Guide, a System Administration Guide, a Policy Configuration Guide and
the CLI Guide.
•A kit containing rack-mounting hardware for this appliance
•A CD containing the WatchGuard Vcontroller application software
for use with three different operating systems: Windows 9x/2000/XP,
Sun Solaris, and Linux. The CD also provides electronic versions of
the complete user guide documentation, including this Installation Guide, a System Administration Guide, a Policy Configuration Guide and
the CLI Guide.
N
OTE
Rack-mounting hardware has also been included in the package for these
models. If you are mounting your appliance in a rack, please note that
both Firebox V60 and V80 appliances are 1U high.
•One 6-foot console RJ-45-to-RJ 45 serial cable and DB-9 adapter
•A kit containing rack-mounting hardware for this appliance
•A CD containing the WatchGuard Vcontroller application software
for use with three different operating systems: Windows 9x/2000/XP,
Sun Solaris, and Linux. The CD also provides electronic versions of
the complete user guide documentation, including this Installation Guide, a System Administration Guide, a Policy Configuration Guide and
the CLI Guide.
•Rack-mounting hardware has been included in this WatchGuard
Firebox package. If you are mounting the appliance in a rack, please
note that the Firebox V100 is also 1 U high.
After unpacking the security appliance
Once you have unpacked the contents of the Firebox Vclass security
appliance package, you may want to take a quick look at the front and
back of the appliance itself to acquaint yourself with all the features. The
remainder of this chapter offers model-specific descriptions of the
external features, which you can review by turning to one of the following
pages:
•Key features of the Firebox V10 appliances page 5
•Key features of the Firebox V60 and V80 appliances page 8
•Key features of the Firebox V100 appliance page 12
•Connecting to a Uninterruptable Power Supply (UPS) device page 16
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Key features of the Firebox V10 security appliance
The front panel of a Firebox V10 appliance contains the features shown in
the following illustration.
Key features of the Firebox V10 security appliance
Three LED’sLabeled Alarm, Admin and Ready
One Power LEDLocated in the lower right corner
What you should know about these features
PowerThe Power LED indicates that the appliance has
been turned on; however, the Ready LED
(described below) is the best indicator of the
appliance’s readiness for use.
AlarmThe Alarm LED will be lit when certain severe
alarms have been triggered. The Firebox Vclass
appliances support multiple types of alarm
notification including Alarm LED activation,
page/e-mail messaging, and the Alarm Manager
feature of the WatchGuard Vcontroller, which are
discussed in the System Administration Guide.
AdminThe Admin LED will be lit whenever a system
administrator is currently connected to the
appliance by means of the Vcontroller or the
WatchGuard CLI.
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CHAPTER 1: A Tour of the WatchGuard Firebox Vclass Security Appliances
ReadyThe Ready LED will blink when the appliance is
powering up. It will be steadily lit when the
appliance is ready for network traffic.
Features of the appliance’s back panel
Data interfacesTwo Ethernet interfaces (RJ-45 connectors)
labeled 0 and 1, act as the primary data
interfaces.
Incorporated into each Ethernet interface
are two indicator lights labeled 10 and 100.
These LEDs indicate (1) a connection to a
hub or direct-connect workstation is
active, (2) the speed of the link (10 Mbps or
100 Mbps Ethernet), and (3) that traffic is
being transmitted.
When a cable is first plugged into an RJ-45
interface, either the 10 or the 100 LED
should be lit. This indicates that there is a
successful link between the Firebox V10
appliance and the network or a computer.
If either light doesn't turn on, check that
the cable is securely connected to the
proper interface on each end.
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Console interfaceA single DB-9 interface, labeled Console,
Key features of the Firebox V10 security appliance
Make sure, too, that the cable is the correct
type for the connection. If connecting the
Firebox V10 appliance to a hub or switch, a
straight-through cable is needed (two 3-ft.
10/100 cables are provided). If connecting
directly to a computer, a crossover cable is
required (a 6-ft. 10/100 crossover cable is
provided).
permits a direct workstation-to-appliance
connection, at which time you can use the
WatchGuard command line interface
(CLI) to configure and administer this
appliance. To learn more about this
administrative option, open and review
the WatchGuard CLI User Guide (included
on the installer CD).
5Vdc3.0A power interfaceThis interface serves as the connection to a
100VAC-to-240VAC (50/60Hz) source.
Use the power cord supplied in the
package to connect this appliance to a UPS
device or to a power outlet.
N
OTE
The power supply can auto-detect 110/220 voltage.
Appliance resetThis opening allows you to insert a straight pin or
paperclip and press an internal Reset switch that
restarts the appliance. This is an option to
unplugging and replugging the power cord.
N
OTE
IN THE EVENT OF A POWER FAILURE… this security appliance, if
left connected to the power source, will automatically restart itself once
electrical power has been restored. You do not have to unplug and then
reconnect the appliance to the power source.
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CHAPTER 1: A Tour of the WatchGuard Firebox Vclass Security Appliances
Key features of the Firebox V60 and V80 appliances
The front panels of both Firebox V60 and V80 security appliances contain
the features shown in the following illustration.
Four Ethernet interfacesLabeled 0, 1, 2, and 3
Two HA interfacesLabeled HA1 and HA2
One HA status LEDLabeled HA
Three status LED’sLabeled Alarm, Admin and Ready
One RJ-45 interfaceLabeled Console
One status LEDLabeled Power
What you should know about these features
PowerThe Power LED indicates that the appliance has
been fully turned on and is ready for
administration and/or use.
AlarmThe Alarm LED is lit when certain alarms have
been triggered.
The Firebox Vclass appliance supports multiple
types of alarm notification including Alarm LED
activation, page/e-mail messaging, and the Alarm
Manager feature of the WatchGuard Vcontroller,
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AdminThe Admin LED is lit whenever a system
ReadyThe Ready LED is steadily lit when the appliance is
Data interfacesFour accelerated Ethernet interfaces (RJ-45
Key features of the Firebox V60 and V80 appliances
which are discussed in the System Administration
Guide.
administrator is currently connected to the
appliance by means of the Vcontroller software or
by means of a terminal window and the
WatchGuard CLI.
ready for network traffic. (This LED will blink
when the appliance is powering up or powering
down.)
connectors) labeled 0 (Private), 1 (Public), 2
(DMZ1), and 3 (DMZ2) act as the primary
conduits through which passes all of the network
data traffic. Note that 3 is not currently active, and
should not be used for data traffic.
Incorporated into each Ethernet interface are two
indicator lights labeled 10 and 100. These LEDs
indicate (1) a connection to a hub or direct-connect
workstation is active, (2) the speed of the link (10
Mbps or 100 Mbps Ethernet), and (3) that traffic is
being transmitted.
When a cable is first plugged into a RJ-45 interface,
either the 10 or the 100 LED should be lit. This
indicates that there is a successful link between the
Firebox Vclass appliance and the network or a
computer. If the light doesn't turn on, check that
the cable is securely connected to the proper
interface on each end.
Make sure, too, that the cable is the correct type
for the connection. If connecting the Firebox
Vclass appliance to a hub or switch, a straight-through cable is needed (two 3-ft. 10/100 cables are
provided). If connecting directly to a computer, a
crossover cable is required (a 6-ft. 10/100 crossover
cable is provided).
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CHAPTER 1: A Tour of the WatchGuard Firebox Vclass Security Appliances
HA status LEDThis light reports on the current status of this
appliance, if it is one of two connected as a highavailability system. If this is the primary
appliance, and the light is on and steady, the
system is functional, and this appliance is on-line.
If this is the primary appliance and the LED is
blinking, a failover has occurred and the
secondary appliance is online. (That appliance’s
HA LED should be steadily lit, indicating that it is
now the primary appliance.)
Console interfaceA single RJ-45 interface, labeled Console, permits a
direct workstation-to-appliance connection, at
which time you can use the WatchGuard
Command Line Interface (CLI) to configure and
administer this appliance. To learn more about
this administrative option, see the CLI Guide
chapter in the System Administration Guide.
Reset portThis opening allows you to insert a straight pin or
paperclip and press an internal Reset switch that
restarts the appliance. This is an alternative to
unplugging and replugging the power cord.
Features of the appliance’s back panel
AC powerThis interface enables you to connect the appliance
(using the supplied power cord) to a 100 to
240VAC (50/60Hz) power source.
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Do not connect any Firebox Vclass appliance to a source of power that
supplies the wrong voltage. Doing so will damage the appliance and void
the warranty.
Power switchPress this switch to power up or to power down
Key features of the Firebox V60 and V80 appliances
N
OTE
the appliance. To power up the appliance, press
this switch after connecting the appliance to a safe
power source. To power down the appliance,
perform a software shutdown, then wait for the
status LEDs on the front to dim. Wait 30 seconds
after the LEDs go dim. At that point it is safe to
press this switch to cut power.
Amperage switchThis switch allows you to change the power
source between 115 and 230 volts, depending
upon your supply.
N
OTE
The power supply can auto-detect 110/220 voltage.
UPS interfaceThis interface permits connection of the appliance
to an Uninterruptable Power Supply (UPS). You
should use the cable provided in the appliance
packaging for this connection. This type of
connection enables suitably configured UPS
devices to notify the appliance if the power goes
out, prompting the appliance to shut itself down
properly.
UPS devices from American Power Company (APC)
are currently supported by the Firebox Vclass
power management firmware. Check
WatchGuard's Web site (www.watchguard.com) for
updated information on complete UPS support.
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CHAPTER 1: A Tour of the WatchGuard Firebox Vclass Security Appliances
N
OTE
IN THE EVENT OF A POWER FAILURE… This security appliance, if
left connected to the power source, will automatically restart itself once
electrical power has been restored. You do not have to press either the
Power button on the front or the power supply switch on the back of the
appliance.
Key features of the Firebox Vclass 100 appliance
The front panel of the Firebox Vclass 100 security appliance contains the
features shown in the following illustration.
Two Gigabit Ethernet interfacesLabeled 0 and 1
Three LEDs per interfaceLabelled RX, TX and Link
Two Ethernet interfacesLabeled HA1 and HA2 (High
Three status LED’sLabeled Alarm, Admin and Ready
One RJ-45 interfaceLabeled Console
One LEDLabeled Power
One pin-hole portLabeled Reset
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What you should know about these features
PowerThis LED indicates that the appliance has been
AlarmThe Alarm LED is lit when an alarm is activated.
AdminThe Admin LED is lit whenever a user or system
Key features of the Firebox Vclass 100 appliance
fully turned on and is ready for administration
and/or use.
The Firebox Vclass appliance supports multiple
types of alarm notification including LED
activation, page/e-mail message, and the Alarm
Manager feature of the WatchGuard Vcontroller,
which are discussed in the System Administration Guide.
administrator is currently connected to the
Firebox Vclass appliance by means of the
Vcontroller software or by means of a terminal
window and the WatchGuard CLI.
ReadyThe Ready LED is lit when the Firebox Vclass
appliance is ready for network traffic. (This LED
will blink when the appliance is powering up or
powering down.)
Gigabit interfacesTwo Gigabit Ethernet interfaces, labeled "0" and
"1" (corresponding to Private and Public), act as
the primary conduits through which passes all of
the network data traffic. These interfaces are
multi-mode, but they do not support 10/100
communications.
On each side of the two Gigabit interfaces are
three LEDs labeled RX, TX, and Link.
The Link LED is lit when a connection is active.
The RX LED will blink steadily when data packets
are being received by the appliance.
The TX LED will blink steadily when data packets
are being transmitted.
HA interfacesTwo Ethernet interfaces, labelled HA1 and HA2
(for High Availability) enable you to connect with a
cross-over Ethernet cable to other HA-ready
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CHAPTER 1: A Tour of the WatchGuard Firebox Vclass Security Appliances
Firebox Vclass appliances for failover (backup)
protection. Incorporated into the two highavailability Ethernet ports are two indicator lights
labeled 10 and 100.These LEDs indicate (1) a
connection to a hub or direct-connect workstation
is active, (2) the speed of the link (10 Mbps or 100
Mbps Ethernet), and (3) that traffic is being
transmitted.
HA status LEDThis light reports on the current status of this
appliance, if it is one of two connected as a highavailability system. If this is the primary
appliance, and the light is on and steady, the
system is functional, and this appliance is online.
If this is the primary appliance and the LED is
blinking, a failover has occurred and the
secondary appliance is on-line. (That appliance’s
HA LED should be steadily lit, indicating that it is
now the primary appliance.)
For more information on HA setup, see the System
Administration Guide.
Console interfaceA single RJ-45 interface, labelled Console, supports
a direct workstation-to-appliance connection, at
which time you can use the WatchGuard
Command Line Interface (CLI) to administer and
test this appliance. To learn more about this
administrative option, open and review the
WatchGuard CLI User Guide included on the
installer CD.
Reset portThis opening allows you to insert a straight pin or
paperclip and press an internal Reset switch that
restarts the appliance. This is an alternative to
unplugging and replugging the power cord.
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