WatchGuard Firebox T15 User Manual

WatchGuard

®

Firebox

T15

Firebox T15 and T15-W

Hardware

Guide

MS1AE3, MS1AE3W

Copyright and Patent Information

Copyright© 1998–2018 WatchGuard Technologies, Inc. All rights reserved.
WatchGuard, the WatchGuard logo, LiveSecurity, Firebox, and any other mark listed as a trademark in the “Terms of Use”

portion of the WatchGuard Web site that is used herein are either registered trademarks or trademarks of WatchGuard
Technologies, Inc. and/or its subsidiaries in the United States and/or other countries. All other trademarks are the property
of their respective owners.

Printed in the United States of America.
Part Number: Rev B
Revised: February 22, 2018
U.S. Patent Nos. 6,493,752; 6,597,661; D473,879. Other Patents Pending.

Complete copyright, trademark, patent, and licensing information can be
found in the Copyright and Licensing Guide. You can find this document
online at: http://www.watchguard.com/help/documentation/

Notice to Users

Information in this guide is subject to change without notice. Updates to this guide are posted at:
http://www.watchguard.com/help/documentation/hardware-guides

Companies, names, and data used in examples herein are fictitious unless otherwise noted. No part of this guide may be
reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express
written permission of WatchGuard Technologies, Inc.

ABOUT WATCHGUARD

WatchGuard® Technologies, Inc. is a global leader in network security, providing best­in-class Unified Threat Management, Next Generation Firewall, secure Wi-Fi, and
network intelligence products and services to more than 75,000 customers worldwide.
The company's mission is to make enterprise-grade security accessible to companies of
all types and sizes through simplicity, making WatchGuard an ideal solution for
Distributed Enterprises and SMBs. WatchGuard is headquartered in Seattle,
Washington, with offices throughout North America, Europe, Asia Pacific, and Latin
America. To learn more, visit WatchGuard.com.

For additional information, promotions and updates, follow WatchGuard on Twitter,
@WatchGuard on Facebook, or on the LinkedIn Company page. Also, visit our InfoSec
blog, Secplicity, for real-time information about the latest threats and how to cope with
them at www.secplicity.org.

ii WatchGuard Firebox T15

ADDRESS

505 Fifth Avenue South
Suite 500
Seattle, WA 98104

SUPPORT

www.watchguard.com/support
U.S. and Canada +877.232.3531
All Other Countries +1.206.521.3575

SALES

U.S. and Canada +1.800.734.9905
All Other Countries +1.206.613.0895

Chapter 1 Hardware Specifications ........................................................................................................... 1

Fireware OS .............................................................................................................................................................. 1

Package Contents .................................................................................................................................................. 2

Hardware Description........................................................................................................................................... 2

Environmental Requirements............................................................................................................................ 5

Restore Factory Default Settings...................................................................................................................... 6

Chapter 2 Safety Notices ............................................................................................................................ 7

Safety Notice............................................................................................................................................................ 7

Hinweise Zur Sicherheit ....................................................................................................................................... 8

Aviso De Seguridad ............................................................................................................................................... 9

Chapter 3 Warranty and Licensing Information ....................................................................................11

Limited Hardware Warranty ............................................................................................................................ 11

Licensing ................................................................................................................................................................ 12

Hardware Guide iii

iv WatchGuard Firebox T15

Hardware Specifications

WatchGuard® Firebox security appliances deliver unparalleled unified threat management, superior
performance, ease of use, and value for your small organization or branch office. Our security subscriptions
give you fully integrated protection from spyware, spam, viruses, worms, trojans, web-based exploits, and
blended threats. From firewall and VPN protection to secure remote access, WatchGuard Firebox appliances
support a broad range of network environments.

This guide introduces the WatchGuard Firebox T15, a RoHS-compliant (lead-free) hardware product. The
Firebox T15 is recommended for small office/home office and small retail environments.

Hardware Specifications

Fireware OS

The Firebox T15 uses WatchGuard’s next generation UTM OS — Fireware OS. Each Firebox T15 includes
Fireware OS and delivers exceptional protection against today's sophisticated threats to make sure that your
business stays connected. For more information on the features of Fireware, see the current Fireware Help.

Hardware Guide 1

Hardware Specifications

Package Contents

 Firebox T15 appliance
 Quick Start Guide
 AC power adapter (12V/1.25A)
 1 straight-through Ethernet cable
 1 power cord (US) or 4 power cords (US, AU, EU, UK)

Hardware Description

Hardware Specifications

Processor NXP P1010

Memory: 1 GB

Storage: 1 GB NAND FLASH

Power supply Input Ratings: 100-240VAC, MAX 0.4A@100VAC, 60-50Hz

Output Ratings: 12V, Max 15W

Dimensions D = 191mm (7.52")

W =150mm (5.91")
H = 31mm (1.22")

Weight T15: 0.285kg (0.63 U.S. pounds)

T15-W: 0.295kg (0.65 U.S. pounds)

Interface Specifications

Network interfaces

Radio Type and Frequency
Band (T35-W)

I/O interfaces

• 3x 1000Base-TX, RJ45

• 2.4 GHz 802.11 b/g/n

• 5 GHz 802.11 a/n

•1 USB 2.0

• 1 RJ45 Serial Port

2 WatchGuard Firebox T15

Front View

The front panel of the Firebox T15:

Fail Over

Hardware Specifications

The Fail Over indicator is lit when there is a WAN failover from the primary external interface to the
backup interface. After the external interface connection fails back to the primary external interface,
the indicator is not lit.

WAP

On the Firebox T15-W, the WAP indicator is lit when the appliance is activated as a wireless access
point or a wireless client. The color indicates the active wireless radio band.

Indicator Indicator color Wireless Band

WAP Yellow 2.4 GHz radio band

Blinks (speed of blink
increases as the data flow
increases)

Green 5 GHz radio band
Blinks (speed of blink

increases as the data flow
increases)

Network interface status indicators

The Firebox T15 has three network interfaces. There are two status indicators for each interface.

Indicator Indicator color Interface Status

1000 Yellow Link speed: 1000 Mbps

Blinks (speed of blink
increases as the data flow
increases)

10/100 Green Link speed: 10 Mbps or 100

Blinks (speed of blink
increases as the data flow
increases)

Data sent and received

Data sent and received

Data sent and received

Mbps
Data sent and received

Status

The Status indicator shows when there is a management connection to the device. The Status
indicator is lit for 30 seconds after you connect to the device with the Fireware Web UI or the
command line interface. It is also lit when the device is polled by WatchGuard System Manager.

Hardware Guide 3

Hardware Specifications

Mode

The Mode indicator shows the status of the external network connection. If the device can connect
to the external network and send traffic, the indicator is green. The indicator flashes if the device
cannot connect to the external network and send traffic.

Attn

The Attn indicator is lit when you start the device with the Reset button pressed. For more
information, see “Restore Factory Default Settings” on page 6

Power ( )

The power indicator is lit when the device is on.

Rear View

The rear panel of the Firebox T15:

Network interfaces

The Ethernet interfaces have standard RJ45 connectors and support link speeds of 1, 100, or 1000
Mbps. The Firebox T15 has three network interfaces. They are labeled 0/WAN, 1/LAN, and 2.

USB interfaces

The Firebox T15 has one USB interface. Connect a USB storage device to use for USB backup and
restore, or to store a support snapshot. For more information, see the current Fireware Help.

Serial port (Console)

An RJ45 connector for the serial interface. An RJ45 serial cable is not included with the device.

Power input

A 12V/1.25A power supply is included with your device. Connect the AC adapter to the device and to
a power source. The power supply tip is plus (+) polarity. Use only the supplied AC power adapter.

Power switch

Controls the power supplied to the device.

Reset button

To reset the device, use the procedure in “Restore Factory Default Settings” on page 6.

AC Power Adapter

The AC power adapter supplies power for the Firebox. A Firebox shipped outside the U.S. includes four power
cables to connect to the AC power adapter. Use the correct power cable for the power source used in your
country.

Do not connect this power adapter to any other WatchGuard product.

4 WatchGuard Firebox T15

Wall Mounting Plate

The wall mounting plate (available separately) enables you to mount the Firebox on a wall in a good location
to increase the wireless range.

To install the wall mounting plate:

1. Place the wall mounting plate horizontally against the wall where you want to install the Firebox.

2. Securely screw the wall mounting plate to the wall with four screws 1/8" (3 mm) wide and at least 3/4"
(18 mm) long.

3. Align the two holes on the bottom of the Firebox with the two connection points on the mounting
plate.

4. Push the Firebox toward the mounting plate, until the two connection points on the mounting plate
are inside the holes on the bottom of the Firebox. Then press firmly down to seat the device on the
plate.

To remove the Firebox from the mounting plate, push the Firebox up slightly, and then pull out, to separate
the connection points on the mounting plate from the holes on the bottom of the Firebox.

Hardware Specifications

Environmental Requirements

To safely install your Firebox device, we recommend that you:

 Install it indoors.
 Put it in a secure area, such as a locked room, to block the device from people who do not have

permission to use it

 Connect it to a conditioned power supply to prevent damage from sudden power changes

Other environmental requirements:

Operating temperature 0 – 40°C (32 – 104°F)

Operating relative humidity 5% - 90% Non-condensing

Non-operating temperature –40 – 70°C (–40 – 158°F)

Non-operating relative humidity 5% – 90% Non-condensing

Hardware Guide 5

Hardware Specifications

Restore Factory Default Settings

If you have a problem in your configuration file that you cannot correct, you can restore the factory default
settings and start from a new configuration file. For example, if you do not know the administrator account
passphrase, or if a power interruption causes damage to the Fireware OS, you can restore the Firebox device
to the factory default settings and build your configuration again.

To set the device to the factory default settings:

1. Power off the Firebox.

2. Press and hold the Reset button on the back of the Firebox.

3. While you continue to hold the Reset button, power on the Firebox.

4. Continue to hold the button until the Attn indicator begins to flash. Then release the button. Do not
power off the Firebox yet.

5. Wait until the Attn indicator stays lit and does not flash.

This process can take 75 seconds or more.

You must start the device again before you can connect to it. If you do not, when you try to connect to
the device, a web page appears with the message, “Your device is running from a backup copy of
firmware.” This message also appears if the Reset button is stuck in the depressed position. If you
continue to see this message, check the Reset button and start the device again.

6. Power off the Firebox.

7. Power on the Firebox.

The Power indicator is lit and the Firebox restarts with factory-default settings.

6 WatchGuard Firebox T15

Safety Notices

Safety Notice

All WatchGuard products are designed and tested to meet strict safety requirements. These requirements
include product safety approvals and other global compliance standards. Read these instructions carefully
before you operate the product, and refer to them as needed for continued safe operation of your product.

Product Safety Certification

Safety Notices

The WatchGuard product is safety certified for these standards::

 CAN/CSA C22.2 No.60950-1-07, Second Edition 2014-10
 UL 60950-1, Second Edition 2014-10-14
 IEC 60950-1, 2005+A1:2009+A2:2013
 EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013

Safety Warning

 Do not place objects on the power cord.
 Do not obstruct the ventilation openings. These openings prevent overheating of the Firebox.
 Never push objects of any kind into slots or openings on this equipment. If you make contact with a

voltage point or short out a part, it can result in fire or electrical shock.

 When removing or installing an appliance, follow the general installation safety instructions provided

in this Hardware Guide to avoid injury or damage to the device.

 You must disconnect the AC power cord from the Firebox before you remove the cover of the Firebox

for any reason.

 There is risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries

according to the manufacturer’s instructions.

Disclaimer

WatchGuard shall not be held liable if the end user alters, modifies, or repairs any WatchGuard hardware
appliance.

Hardware Guide 7

Safety Notices

Hinweise Zur Sicherheit

Alle WatchGuard Produkte werden entwickelt und getestet, um strenge Sicherheitsanforderungen zu
erfüllen. Diese Anforderungen umfassen Produktsicherheit Zulassungen und andere globale Compliance­Standards. Bitte lesen Sie die folgenden Anweisungen sorgfältig, bevor Sie das Produkt, und bezeichnen sie
als notwendig, um den sicheren Betrieb des Geräts zu gewährleisten. Weitere Informationen finden Sie in der
elektronischen Hardware Guide.

Die WatchGuard Produkt ist Sicherheit unter den folgenden Normen zertifiziert:

 CAN/CSA C22.2 No.60950-1-07, Second Edition 2014-10
 UL 60950-1, Second Edition 2014-10-14
 IEC 60950-1, 2005+A1:2009+A2:2013
 EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013

Sicherheitshinweis

 Legen Sie keine Gegenstände auf das Netzkabel.
 Verdecken Sie nicht die Lüftungsöffnungen. Diese Öffnungen verhindern eine Überhitzung der

Maschine.

 Stecken Sie niemals Gegenstände jeglicher Art in die Schlitze oder Öffnungen des Geräts stecken. Der

Kontakt mit einem spannungsführenden Punkt oder das Kurzschließen eines Bauteils kann zu einem
Brand oder elektrischen Schlag führen.

 Beim Entfernen oder Installieren eines Gerätes, nach den allgemeinen Installation Sicherheitshinweise.

8 WatchGuard Firebox T15

Aviso De Seguridad

Todos los productos WatchGuard están diseñados y probados para satisfacer estrictos requisitos de
seguridad. Estos requisitos incluyen la homologación de productos de seguridad y otras normas de
cumplimiento global. Por favor, lea atentamente las siguientes instrucciones antes de utilizar el producto, y se
refieren a ellos como sea necesario para garantizar el funcionamiento seguro y continuo de su producto.
Información adicional se puede encontrar en la Guía del usuario electrónica.

Certificación de seguridad del producto

El producto tiene certificación de seguridad WatchGuard bajo las siguientes normas:

 CAN/CSA C22.2 No.60950-1-07, Second Edition 2014-10
 UL 60950-1, Second Edition 2014-10-14
 IEC 60950-1, 2005+A1:2009+A2:2013
 EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013

Advertencia de seguridad

Safety Notices

 No coloque objetos sobre el cable de alimentación.
 No obstruya las aberturas de ventilación. Estas aberturas evitan el sobrecalentamiento de la máquina.
 Nunca introduzca objetos de ningún tipo en las ranuras o aberturas del equipo. El contacto con puntos

de voltaje o el cortocircuito de una pieza podría provocar un incendio o una descarga eléctrica.

 Al extraer o instalar un electrodoméstico, siga las instrucciones generales de instalaciónde seguridad.

Hardware Guide 9

Safety Notices

10 WatchGuard Firebox T15

Warranty and Licensing Information

Warranty and Licensing Information

Limited Hardware Warranty

This Limited Hardware Warranty (the “Warranty”) applies to the enclosed hardware product, not including any associated
software, which is licensed pursuant to a separate end-user license agreement and warranty (the “Product”). BY USING
THE PRODUCT, YOU (either an individual or a single entity) AGREE TO THE TERMS HEREOF. If you do not agree to these
terms, please return this package, along with proof of purchase, to the authorized dealer from which you purchased it for
a full refund. WatchGuard Technologies, Inc. (“WatchGuard”) and you agree as set forth below or on the reverse side of
this card, as applicable:

1. LIMITED WARRANTY. WatchGuard warrants that upon delivery and for one (1) year thereafter (the “Warranty Period”):
(a) the Product will be free from material defects in materials and workmanship, and (b) the Product, when properly
installed and used for its intended purpose and in its intended operating environment, will perform substantially in
accordance with WatchGuard applicable specifications.

This warranty does not apply to any Product that has been: (i) altered, repaired or modified by any party other than
WatchGuard except for the replacement or inclusion of specified components authorized in, and performed in strict
accordance with, documentation provided by WatchGuard; or (ii) damaged or destroyed by force majeure events,
accidents, power spikes or similar events, or by any intentional, reckless or negligent acts or omissions of any party. You
may have additional warranties with respect to the Product from the manufacturers of Product components. However,
you agree not to look to WatchGuard for, and hereby release WatchGuard from any liability for, performance of,
enforcement of, or damages or other relief on account of, any such warranties or any breach thereof.

2. REMEDIES. If any Product does not comply with the WatchGuard warranties set forth in Section 1 above, WatchGuard
will, following the receipt of the product you claim is defective and at its option, either (a) repair the Product, or (b)
replace the Product with a like or similar product; provided, that you will be responsible for returning the Product and for
all costs of shipping and handling. Repair or replacement of the Product shall not extend the Warranty Period. Any
Product, component, part or other item replaced by WatchGuard becomes the property of WatchGuard. WatchGuard
shall not be responsible for return of or damage to any software, firmware, information or data contained in, stored on, or
integrated with any returned Products.

3. DISCLAIMER AND RELEASE. THE WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD, AND YOUR REMEDIES,
SET FORTH IN PARAGRAPHS 1 AND 2 ABOVE ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND YOU HEREBY WAIVE,
DISCLAIM AND RELEASE ANY AND ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD AND ALL
OTHER RIGHTS, CLAIMS AND REMEDIES YOU MAY HAVE AGAINST WATCHGUARD, EXPRESS OR IMPLIED, ARISING BY LAW
OR OTHERWISE, WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN THE PRODUCT (INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ANY IMPLIED
WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, ANY WARRANTY OF
NONINFRINGEMENT, ANY WARRANTY OF UNINTERRUPTED OR ERROR-FREE OPERATION, ANY OBLIGATION, LIABILITY,
RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE (WHETHER ACTIVE, PASSIVE OR
IMPUTED) OR FAULT OF WATCHGUARD OR FROM PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, AND ANY
OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OR DAMAGE TO, OR CAUSED BY OR CONTRIBUTED TO BY,
THE PRODUCT).

4. LIMITATION AND LIABILITY. WATCHGUARD'S LIABILITY (WHETHER ARISING IN CONTRACT (INCLUDING WARRANTY),
TORT (INCLUDING ACTIVE, PASSIVE OR IMPUTED NEGLIGENCE AND STRICT LIABILITY AND FAULT) OR OTHER THEORY)
WITH REGARD TO ANY PRODUCT WILL IN NO EVENT EXCEED THE PURCHASE PRICE PAID BY YOU FOR SUCH PRODUCT.
THIS SHALL BE TRUE EVEN IN THE EVENT OF THE FAILURE OF ANY AGREED REMEDY. IN NO EVENT WILL WATCHGUARD BE
LIABLE TO YOU OR ANY THIRD PARTY (WHETHER ARISING IN CONTRACT (INCLUDING WARRANTY), TORT (INCLUDING

Hardware Guide 11

Warranty and Licensing Information

ACTIVE, PASSIVE OR IMPUTED NEGLIGENCE AND STRICT LIABILITY AND FAULT) OR OTHER THEORY) FOR COST OF COVER
OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS
OF PROFITS, BUSINESS, OR DATA) ARISING OUT OF OR IN CONNECTION WITH THIS WARRANTY OR THE USE OF OR
INABILITY TO USE THE PRODUCT, EVEN IF WATCHGUARD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS SHALL BE TRUE EVEN IN THE EVENT OF THE FAILURE OF ANY AGREED REMEDY.

5. MISCELLANEOUS PROVISIONS. This Warranty will be governed by the laws of the state of Washington, U.S.A., without
reference to its choice of law rules. The provisions of the 1980 United Nations Convention on Contracts for the
International Sales of Goods, as amended, shall not apply. You agree not to directly or indirectly transfer the Product or
use of the product or associated documentation to any country to which such transfer would be prohibited by the U.S.
Export laws and regulations. If any provision of this Warranty is found to be invalid or unenforceable, then the remainder
shall have full force and effect and the invalid provision shall be modified or partially enforced to the maximum extent
permitted by law to effectuate the purpose of this Warranty. This is the entire agreement between WatchGuard and you
relating to the Product, and supersedes any prior purchase order, communications, advertising or representations
concerning the Product AND BY USING THE PRODUCT YOU AGREE TO THESE TERMS. IF THE PRODUCT IS BEING USED BY
AN ENTITY, THE INDIVIDUAL INDICATING AGREEMENT TO THESE TERMS BY USING THE PRODUCT REPRESENTS AND
WARRANTS THAT (A) SUCH INDIVIDUAL IS DULY AUTHORIZED TO ACCEPT THE WARRANTY ON BEHALF OF THE ENTITY
AND TO BIND THE ENTITY TO THE TERMS OF THIS WARRANTY; (B) THE ENTITY HAS THE FULL POWER, CORPORATE OR
OTHERWISE, TO ENTER INTO THE WARRANTY AND PERFORM ITS OBLIGATIONS UNDER THE WARRANTY AND; (C) THE
WARRANTY AND THE PERFORMANCE OF THE ENTITY'S OBLIGATIONS UNDER THE WARRANTY DO NOT VIOLATE ANY
THIRD-PARTY AGREEMENT TO WHICH THE ENTITY IS A PARTY. No change or modification of the Warranty will be valid
unless it is in writing and is signed by WatchGuard.

Licensing

Some components of the WatchGuard System Manager software and Fireware XTM OS are distributed with
source code covered under one or more third party or open source licenses.

You can find full licensing information in the product documentation on our public web site at

http://www.watchguard.com/help/documentation/

To get the source code covered by this license, contact WatchGuard Technical Support at:

United States or Canada: 877.232.3531

All other countries: +1.360.482.1083

You can download the source code at no charge. If you request the material be sent to you on CD-ROM, there
is a $35 charge for administration and shipping.

12 WatchGuard Firebox T15