Watchguard DVR4E(PACK) Quick Installation Manual

MODEL: DVR4E(PACK)

Professional Surveillance Pack

Digital Video Recorder with 4 Security Cameras

„QUICK INSTALLATION GUIDE‟

Digital Video Recorder

4 x 15m IR Day/Night Cameras

- Advanced H.264 Video Compression Technology

- High Quality Image sensor

- Multiplex Operation

- IR Night view range of 15 metres

- Long Recording Duration

- 650TVL Resolution

- Intelligent Video Motion Detection Recording

- Remote Network Surveillance & Backup Functions

- Easy to operate with remote or USB mouse.

- System Auto recovery after power loss (blackout)

N517

V4.0 260614

www.watchguardalarms.com.au

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DVR4E Contents (Before installation, please ensure you have all the parts listed below).

Additional DVR4E(PACK) Contents (Only included when purchased as with the DVR4EPACK)

1 x 4ch Digital Video Recorder with 1TB Hard Disk Drive

● Advanced H.264 Video Compression Technology for High Quality Images

● Easy to Operate

● Can be Connected to a PC Network for Remote Viewing & Backup (Software on Disc)

1 x USB Mouse

● To operate the DVR

1 x IR Remote Control with batteries

● To operate the DVR

1 x HDMI Connection Cable

● Connect the DVR to a HDMI ready TV or Monitor

2 x Switch Mode Low Voltage Power Supplies

● 1 x 12v Power Supply for use with the DVR4E

● 1 x 12v Power Supply for use with the Power Split Cable to Power All Cameras (Pack)

4 x Day/Night Weatherproof Colour Cameras with Infrared LEDs - 20m Range

● IR LEDs for Viewing in Total Darkness up to 20m (B&W Mode)

● 650TVL Resolution

● Ideal for use Indoors and Out

4 x Camera Connection Cables

● Combined DC Power and Video Leads

● Pre-terminated - Allowing Simple Plug-in Connection – No Tools Required

● 2 x 10m, 1x 20m, 1 x 30m Leads Supplied

1 x Power Split Cable

● Allows You to Connect All 4 Cameras to 1 Power Supply

1 x Network Cable

● Allows You to Connect the LAN Port on the DVR to Your PC or Network to Facilitate

Remote Viewing or Backup Functions

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Before installing this unit, please read through the following points:

 Do not place cords from the AC adapter where they can be pinched or stepped on.
 Leave at least 50mm of space between the DVR4E and other objects to allow air circulation.
 Do not expose the DVR4E or Cameras to excessive heat, cold, or moisture.
 Never immerse any component in water, and do not spray cleaners of solvents on the unit. Unplug

units before cleaning. When cleaning, use a damp, lint-free cloth only.

 Do not place heavy objects on cords, or cover cords with rugs or carpet.
 Service should be handled only by qualified technicians.

Rear Panel

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VIDEO IN

Connect to analog camera, video input signal.

2

AUDIO OUT

Connect to video output device such as sound box.

3

AUDIO IN

Connect to audio input device such as speaker.

4

VGA

Connect to monitor using VGA cable.

5

HDMI

Connect to Digital Monitor with supplied HDMI cable.

6

USB

Connect to USB storage device, mouse, or DVD-RW.

7

Network port

Connect to LAN.

8

RS485

For RS485 PTZ Control.

9

DC12V

Connect to 12V power supply.

10

Power button

Powers on/off the DVR4E.

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GROUND

Ground point.

WARNING

Please ensure you use the correct power
supply for each component. Plugging
either Power supply into the wrong deice
cause damage to it.

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Connection Guide

1. Mount the 4 Cameras as required and connect the supplied combination DC Power and Video
leads.

2. Connect the 4 x corresponding camera Video leads (Yellow) into the camera inputs at the rear of
the DVR. Be sure to take note of the Camera input 1 – 4, as this will determine the camera
channels.

3. Connect the 4 x camera Power leads (RED) into the Power Splitter Cable. Ensure your camera
power supply is connected to each of the cameras power cables.

4. Connect the 12V Power Supply to the DVR4E.

5. Plug power adaptor into a Power-point.

6. Switch DVR4E on from back of device. Then hold front Power button for 3 seconds.

7. The power LED at the front of the DVR4E should now be illuminated and the unit will make a
loud beep sound to indicate it is powered.

8. Connect the included mouse to the USB port on the front or back..

9. Connecting your local network or modem to the DVR4E (we recommend doing this last step
after all the cameras have been configured).

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Front Panel

1

USB

USB port. Connect to USB storage device, mouse etc.

2

Alarm

Alarm indicator light

When an alarm occurs, the light becomes red to alert you.

3

Network status indicator light

The blue light becomes on when the network connection is
abnormal or offline.

4

HDD status indictor light

The red light becomes on when HDD is abnormal or HDD
space is below the threshold.

5

IR

IR Receiver

Receives the signal from the remote control.

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ESC

ESC

Go to previous menu, or cancel current operation.

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FN

Fn

One-window monitor mode, click this button to display
assistant function: PTZ control and image colour.

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Enter

Enter

Confirm current operation

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Power

The blue light becomes on when the power connection is OK.

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Main Screen

Once booted, you will be presented with the screen below (camera may only be black if not yet set up)..
Each camera view will have one or more symbols from below:

1 Currently Recording

3 Video Loss

2 Motion Detected

4 Camera Lock

System Menu

 Right Clicking will bring up the System Login screen and the onscreen keyboard.
 Once Logged In, right clicking again will bring up a menu.
 Selecting “MAIN MENU” will show the system menu.
 Right click or press the ESC button to return to previous menus, click on the icon to enter menus.

Channel View Menu

Moving the mouse to the top of each channel in the live view screen will show a menu.
From left to right:

 Playback: Show, in live view, the past few minutes of footage.
 Search tag: Turn on search tag.
 Save: Save the currently displayed file to USB device.
 Close: Close the channel view menu.

Default:

The default username is admin, the password is also admin.
On the DVR4E physically, you may also use username of 888888, and the password 888888.
(Users can alter the password later. Please refer to the Advanced set up guide CD)

DVR4E only supports four cameras on screen.

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Set the Time and Date

When using your DVR for the first time, you will have to set the SYSTEM TIME.

 Right clicking anywhere on the screen will bring up the password menu.

Use the mouse to enter the DVR4E admin password with the on-screen keypad.

 Then Right click to open the menu and select “MAIN MENU”.
 Select “SYSTEM”
 Select “GENERAL”
 Set System Time, Date Format and DST (Daylight Saving Time) for your region.
 Click Save before clicking OK

Important:

If you change the date or time on your DVR4E after the recording function is activated, the recorded data may
be deleted. After setting the date and time, it’s recommended to clear all HDD data, and start recording again.

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To Set Up Recording Rates

Right click to open the menu and select MAIN MENU, then select CAMERA followed by ENCODE.

Here you may set individual encoding options for Regular, Motion Detect and Alarm Recording. While
any of the cameras may be set higher, please be aware that it will reduce the total recording time to less
than 2 weeks. We recommend:

Analogue cameras: Set to H.264 with a D1 resolution, 10fps, Bit Rate CBR of 512kbps.

Important: The EXTRA STREAM MUST be enabled if you wish to remote access the DVR4E system.
We recommend that it is always set to CIF resolution, 10fps, Bit Rate CBR of 320kbps

To Begin Recording

Once you have successfully set up the cameras, exit the Menu by right clicking or pressing the CLOSE
button. By default, the DVR4E will begin recording when it is properly connected to the cameras and has

an installed HDD. If it is recording, the recording icon “ ” will be displayed on screen.

Automatic Overwriting:
When the system is in full, the oldest recorded data will be overwritten automatically. This DVR4E
System is set to Overwrite by factory default but this can be changed in the “GENERAL” Menu.

Record Times:

The DVR4E system is capable of storing up to 4 weeks of recorded footage based on 1Tb of
storage and the 4 included Cameras set to D1 @ 10fps and CBR @ 512kb/s

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Motion Detection

Should you wish to use Motion detect recording, it can be set per camera, per time period and
to detect in certain portions of the screen.

 Right click to open the menu and select “MAIN MENU”.
 Select “EVENT”
 Select “DETECT”
 Select „Motion Detect‟ from Event Type
 Select channel from Channel drop down
 Check the Enable box
 Ensure Record Channel is checked, and a Region has been selected.
 Click Save.

More Settings:

Latch

Time to wait after motion is detected, before checking for motion again.

Region
Select

Select region of feed within which motion detection will occur.
Click and drag with the mouse to arm/disarm areas of the feed.
Motion detected in red areas will cause recording, motion will not be detected in
grey areas. Press “ENTER” to save.

Sensitivity

Select from 1 to 6 the sensitivity of the recording, 6 being the most sensitive to
movement.

 Right click to open the menu and select “MAIN MENU”.
 Select “STORAGE”
 Select “SCHEDULE”

 Select a channel.
 Choose a period and set the time options to the period you wish to motion record, bearing in

mind system uses 24 hour time.

 Check MD for this period.
 Click OK to save.

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How to Playback Video Footage on your DVR4E

1. Right click anywhere on the screen to bring up the menu and log on. Use the mouse to enter the
DVR4Es admin password “888888” with the on-screen keypad.

2. Once logged in you can left click to open the menu and select SEARCH.

3. You will now see the DVR4E search screen. On the right hand side there is a calendar in which you
can select the month and day you wish to playback. Any date that is highlighted blue has video
available to playback.

4. Once you have selected the day, you can choose which cameras you wish to playback, and the
mode in which they will be displayed (1ch, 4ch, 8ch, 16ch at a time).

5. Finally you can select the time from the time bar at the bottom of the screen. You will notice that the
hours are listed from 00:00 to 24:00. Simply clicking on the bar will display the video footage from
that time. A green bar will indicate that there is video available at that time.

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How to Backup Video Footage on your DVR4E

1. Right click anywhere on the screen to bring up the menu and log on. Use the mouse to enter the
DVR4Es admin password “888888” with the on-screen keypad.

2. Once logged in, you can now left click to open the menu, select MAIN MENU then BACKUP.

3. You will now see the DVR4E Backup Devices where you can choose the device you wish to backup
to. Choose your device and click BACKUP to continue.

4. You will see the DVR4E Backup screen where you can choose the Camera Channel, followed by the
Start and End times for the section of video you wish to backup. Click ADD to save your selection,
and repeat process for any addition video footage you wish to back up.

5. Once you have selected all the video to be backed up, press Start to begin the transfer process.

In order to backup Video Footage from your DVR4E you will first require a USB Stick or USB Hard Drive (we
strongly recommend having a FAT32 file system).

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Using a PC to find available IP Addresses

Before setting up your DVR4E you will first need to find it an IP address. This process is to help you find
what IP Addresses are currently in use on your computer network, and in turn which ones are still
available. If you are not connecting the DVR4E to a computer network (or internet connection) then any
default IP address range may be used. e.g.192.168.0.100 to 192.168.0.130.

Before starting you must first have a copy of the “Free IP Scanner” Tool which can be downloaded here:

http://downloads.rhinoco.com.au/dvr/Free_IP_Scanner.zip

1. Open the Free IP Scanner Tool (if it asks for registration just press skip as it is free to use).

2. Begin the scan by clicking on

3. The “Free IP Scanner” will automatically detect all IP Addresses on your Computer network and
display which ones are in use by listing with a Green tick beside them.

Those which have a red cross beside them are not currently in use and may be available.

Note: Even though lower numbered address may be free (such as “?.?.?.8”) we recommend using

higher number which are unlikely to be used in the immediate future such as “?.?.?.100” onwards.

4. If you wish to Export the list, you can do this by going to FILE and choosing EXPORT. It can then be
saved as text file and even emailed.

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Set Up the DVR‟s Networking

Right click to open the menu and select MAIN MENU, then select SETTINGS followed by NETWORK.

The device comes pre-configured to DHCP (which means it will automatically receive an IP
Address). If you wish to manually give it an IP Address, un-tick DHCP and then enter the IP
Address, Subnet mask, and Gateway.

In this example we have used 192.168.0.100

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Simple Configuration of your DVR for Remote Access by QR code

To be able to set your NVR up for Remote Access, you will first require:

 An ADSL internet connection of 512/512 minimum (ADSL2 or NBN recommended).
 A network cable between your DVR and your Modem.
 An iPhone with the iDMSS App or an Android smartphone with the gDMSS App.

Once you have these you can proceed to set up the Remote Access by:

1. Connect your NVR to your Modem by a network cable.

2. Under Main Menu > Settings > Network.
Enable DHCP or enter your local network address information.

3. Exit to save.

4. Now go to Main Menu > Settings > Network > Network Settings.
Tick the box for P2P.
Then Click P2P to open up the sub menu.

5. Ensure “Enable” is ticked. Then Click Save to exit.

6. You can now set up the DMSS Mobile App by QR Code.

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DMSS Mobile App by QR Code

App available for Android, iOS, Blackberry, Symbian, Windows Mobile and Windows 7 mobile

From your compatible Smartphone, access the App Marketplace and download the free App. This may
also be listed as:

iDMSS lite for Apple iOS
gDMSS lite for Android
DMSS lite for others

iDMSS plus for Apple iOS
gDMSS plus for Android

Configuration:

1. On your NVR go to Main Menu > Settings > Network > Network Settings.
Tick the box for P2P. Then double Click P2P to open up the sub menu.

2. On your Smartphone go to “MENU” then “Device manager” and select “ADD” .

3. Set “Register Mode” to “P2P”

4. You can now click “Scan QR Code” and use your phone to scan the code on your NVR.

5. Enter in your devices NAME.

6. Enter your Username / Password and the set Live Preview and Playback to “Extra”.

7. You can now select “Start Live Preview” to save and test the connection to the NVR.

8. In the future, you can connect to your system directly from the main screen by tapping the
“DEVICE LIST” then ticking your NVR and selecting the “Start Live Preview” to connect.

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Advanced Configuration of your DVR for Remote Access (optional)

To be able to set your DVR up for Remote Access, you will first require:

 An ADSL connection of 512/512 minimum (ADSL2 recommended).
 An ADSL Modem which supports Port Forwarding (such as Sapido, D-link or Netgear).
 An “External static IP address” from your Internet Service Provider.
 An “Internal Static IP address” from your Modem.
 A network cable between your DVR and your Modem.
 A windows PC on your network to configure your modem.

Once you have these you can proceed to set up the Remote Access by:

7. Give your DVR the internal IP Address.

8. On the DVR change port 80 to port 88.

9. Ping the DVR from a local computer to ensure it is reachable on your network.

10. Port forward ports 88, 37777, 37778, 554 in the modem, to the “Internal IP address” of DVR4E.

11. You should then be able to test the connection to the DVR4E over the internet from a different
internet connection (or mobile on 3G).

Test your Remote Access by connecting to the DVR:

When you are in the same building as the DVR you will be able to connect via WIFI and use the “Internal
IP address” of the DVR4E. However when you are not where the DVR is and wish to connect via the
internet or 3G, you would use the “External static IP address” given to you by your Internet Service

Provider.

Port forwarding support:

There are many different brands and models of ADSL Modems which makes them difficult to set up, this
is why we must recommend an IT professional. Some manufacturers offer guides on their websites or
alternatively we can recommend Third-party assistance on configuring port forwarding from sites such as:

www.portforward.com

When using more than one DVR on a site:

Should you have more than one DVR on site it may be necessary to set the second machine to a
different set of port. For example set DVR (1) to port 88 and then DVR (2) to port 89.

Important: Before Setting up remote access for your DVR, you will need a good understanding of
computer networks. If you do not, please seek the assistance of a qualified I.T. professional.

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Set up DDNS on your DVR (optional)

DDNS is a service that will track your numeric IP address and allow you to attach an alphanumeric
address. So for example. Instead of using “123.123.123.123” (the Google address) you would use
“google.com”.

Why use DDNS?

Remembering a numeric IP address can be complicated, where an alphanumeric address is easy to
remember. The other main advantage for DDNS is If you have a dynamic IP Address, (where your
address can change monthly) the DDNS service will track and update with your new IP Address
automatically. So no matter what your numeric IP Address is, your alphanumeric address will work.
There are free and paid services available, however a free DDNS service has been built in to these
DVRs. This tutorial will go over how to set up your DVR4E to use the free DDNS service.

How to enable your DDNS?

In order to set up DDNS on your DVR4E, you will need to enable the DDNS service in the Network
settings. MENU > SETTING > NETWORK > NETWORK SETTING > DDNS (double click).

Set DDNS Type to "Private DDNS" and Tick ENABLE

SERVER IP to www.dahuaddns.com

DOMAIN MODE to "Default Domain"

DOMAIN NAME is your unique <MAC address>.dahuaddns.com

Username is left Empty

Now when trying to connect externally you would now use the CURRENT HOST ADDRESS
instead of the internal IP address.

e.g. <MAC address>.dahuaddns.com

(Note: This is also dependent on Port forwarding being set up in your ADSL modem. Please use the
default unique ID not <MAC address> as it is just an example).

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DMSS Mobile App by IP Address (optional)

App available for Android, iOS, Blackberry, Symbian, Windows Mobile and Windows 7 mobile

From your compatible Smartphone, access the App Marketplace and download the free App. This may
also be listed as:

iDMSS lite for Apple iOS
gDMSS lite for Android
wDMSS lite for Windows Phone

Configuration:

1. Go to “MENU” then “Device manager” and select “ADD” .

2. Set “Register Mode” to “IP/DOMAIN”

3. Enter in your devices NAME, IP Address or DDNS and TCP Port (default is 37777).

4. Enter your Username / Password and the set Live Preview and Playback to “Extra”.

5. Select “SAVE” in the top right corner or “Start Live Preview” to save and connect.

6. You be returned to your Live View screen where your camera feed will now be displayed.

7. In the future, you can connect to your system directly from the main screen by tapping the

“DEVICE LIST” then ticking your DVR4E and selecting the “Start Live Preview” to
connect.

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How to enable ActiveX Controls

We can only recommend using ActiveX Internet Explorer 5.5 or above, and strongly recommend the use
of IE9 as unfortunately IE10 is not compatible.

To enable ActiveX controls go to: Tools > Internet Options > Security > Custom Level > Then once in
the Security Settings, enable all ActiveX related options. Please see the settings below:

Important: Before Setting up remote access for your DVR4E, you will need a good understanding
of computer networks. If you do not, please seek the assistance of a qualified I.T. professional.

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Troubleshooting

Please refer to the FAQ table below for easy troubleshooting. The table below describes some
typical problems and their solutions. Please consult these guides before contacting your DVR4E
dealer.

PROBLEM

SOLUTION

No power

- Check power cord connection.

- Confirm that there is power from the outlet.

- Ensure that the 12V 5A is connected to the DVR4E

Motion Detection not working

- Ensure that motion detection is enabled for that
channel in the “DETECT” menu.

No live video

- Check the cameras cable and connections.

- Check the monitors cable and connections.

- Ensure you are not in playback mode.

- Ensure that the 48V power supply is connected to
the switch and the 12V 5A is connected to the DVR4E

- Turn the DVR4E off and power on while holding

the SHIFT button.

No video over the network with web
browser or mobile

- Make sure that Extra Stream is enabled for each
camera.

No recorded video

- Check if the HDD is installed and connected properly.

DVR4E keeps rebooting

- Ensure that the 12V 5A is connected to the DVR4E

HDD detection failed

- Ensure that the 12V 5A is connected to the DVR4E

Can‟t detect your USB flash drive

- Use another USB flash drive to test.

- Ensure it is formatted to FAT32.

- Check Appendix B of User manual (on CD).

Can‟t view the DVR4E images over the
network with web browser

- Ensure you have installed the ActiveX

- Check Section 8 of User manual (on CD).

This guide is intended as a Quick Set Up and Basic use manual only, please refer to the
User Manual on the included CD for all other details.

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Limited Warranty

Cornick Pty Ltd (Seller) warrants its products to be in conformance with its own plans and specifications and to be free from
defects in materials and workmanship under normal use and service for forty eight months from the date of original purchase.
Sellers obligation shall be limited to repairing or replacing, at its option, free of charge for materials or labor, any part which is
proved not in compliance with Sellers specifications or proves defective in materials or workmanship under normal use and
service. Seller shall have no obligation under this Limited Warranty or otherwise if the product is altered or improperly repaired
or serviced by anyone other than Seller.

For Warranty Service: Return transportation prepaid with a copy of your purchase receipt and contact details to:

RhinoCo Technology, 9 Hannabus Place, McGraths Hill, NSW 2756 Australia.

Seller has no obligation to attend the buyer‟s location to retrieve the goods or make repairs onsite.

 There are no warranties, expressed or implied, of merchant ability, or fitness for a particular purpose or otherwise, which

extend beyond the description on the face hereof. In no case shall seller be liable to anyone for any consequential or
incidental damages for breach of this or any other warranty, express or implied, or upon any other basis of liability
whatsoever, even the loss or damage is caused by its own negligence or fault.

 Seller does not represent that the products it sells may not be compromised or circumvented; that the products will prevent

any personal injury or property loss by burglary, robbery, fire or otherwise; or that the products will in all cases provide
adequate warning or protection. Customer understands that a properly installed and maintained alarm system or video
surveillance system may only reduce the risk of a burglary, robbery, or fire without warning, but it is not insurance or a
guarantee that such will not occur or that there will be no personal injury or property loss as a result.

 Consequently, seller shall have no liability for any personal injury; property damage or other loss based on a claim the

product failed to give any warning. However, if seller is held liable, whether directly or indirectly, for any loss or damage
arising under this limited warranty or otherwise, regard less of cause or origin, seller's maximum liability shall not in any
case exceed the purchase price of the product, which shall be the complete and exclusive remedy against seller.

 This warranty replaces any previous warranties and is the only warranty made by the Seller on this product. No increase or

alteration, written or verbal, of the obligations of this Limited Warranty is authorized.

Please refer to the website (www.rhinoco.com.au) for a full list of trading terms.

22

PLEASE CUT OUT & RETURN THIS INFORMATION

WITHIN 14 DAYS OF PURCHASE TO:

RhinoCo Technology

9 Hannabus Place

McGraths Hill NSW 2756 Australia

Model: DVR4E(PACK)

Professional Surveillance Pack Warranty Card

Name

Address

Suburb

State

Postcode
Email

Date of Purchase

Invoice Number

Daytime Phone

Where did you purchase your DVR4E(PACK)?

Store Location

This information will only be used by the manufacturer and will not be sold to any third parties.

Dear Customer,

We appreciate your confidence in our product, and you can be certain that we will do everything possible to ensure
that you are happy with your decision and that you have years of satisfaction from your DVR4E(PACK).

We take extreme care in the research, design and development of our products to ensure they meet your needs.
Additionally, we keep in close contact with our dealers Australia wide, and should any problem occur, we will work
closely with your local dealer to see that it is resolved quickly.

As a leading designer and manufacturer, we are continually endeavoring to exceed the expectations of our
customers. Furthermore, we appreciate your input regarding potential design improvements, issues regarding our
service and support, and any other ideas you may have which could help us to serve you better.

Please make any comments you have here: