Watchguard DVR4ENTPACK3 User Manual

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MODEL: DVR4ENTPACK3
Professional Surveillance Pack
Digital Video Recorder with 4 Security Cameras
‘USER MANUAL’
N517
DVR 4 x 10M IR Day/Night Cameras
- Advanced H.264 Video Compression Technology - High Quality CCD Image sensor
- Multiplex Operation - 14 x IR LEDs
- Long Recording Duration - 480 TVL Resolution
- Intelligent Video Motion Detection Recording
- Remote Network Surveillance & Backup Functions
- Easy to operate like a VCR
- System Auto recovery after power loss (blackout)
Note: The latest version of this manual can be found at:
http://www.watchguardalarms.com.au
Safety Warning
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CAUTION
To red
uce the risk of electric shock, do not expose this machine to rain or moisture. Only operate this machine from the type of power source indicated on the label. RhinoCo Technology shall not be liable for any damages arising out of any improper use, even if we have been advised of the possibility of such damages.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
This exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompa nying the appliance.
C-Tick & CE Mark
This apparatus is manufactured to comply with the radio interference requirements. RhinoCo Technology does not warrant that this manual will be uninterrupted or error-free. We reserve the right to revise
or remove any content in this manual at any time. THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC.
About This Manual
This user manual covers the menu system and network functionality of your digital video recorder (DVR). Please refer to the included Quick Installation Guide for information on:
 Package contents.  Unpacking and connecting your DVR system.  Setting the date and time.  Starting and stopping recording.  Searching and playing back recorde d footage.  Using the Keylock feature.  Troubleshooting
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Table of Contents
Safety Warning....................................................................................................................................................................2
About This Manual ..............................................................................................................................................................2
Table of Contents................................................................................................................................................................3
Menu System..........................................................................................................................................................................5
Navigating the Menu ...........................................................................................................................................................5
Menu Tree...........................................................................................................................................................................6
Quick Start Menu > Display.................................................................................................................................................7
Quick Start Menu > Record.................................................................................................................................................7
Quick Start Menu > Timer...................................................................................................................................................8
Quick Start Menu > Date.....................................................................................................................................................9
Advanced Configuration....................................................................................................................................................10
Advanced Config > Camera..............................................................................................................................................10
Advanced Config > Detection............................................................................................................................................10
Advanced Config > Detection > Detection Setup..............................................................................................................10
Advanced Config > Alert ...................................................................................................................................................12
Advanced Config > Network..............................................................................................................................................13
Advanced Config > Display...............................................................................................................................................14
Advanced Config > Record...............................................................................................................................................15
System Info .......................................................................................................................................................................16
Event Info > Quick Search ................................................................................................................................................17
Event Info > Event Search ................................................................................................................................................17
Event Info > HDD Info .......................................................................................................................................................18
Event Info > Event Log......................................................................................................................................................18
Backup > USB Backup......................................................................................................................................................19
Performing a USB Backup ................................................................................................................................................20
Setting up the DVR on a Network.....................................................................................................................................21
Viewing the DVR over the Internet....................................................................................................................................22
Setting up the DVR directly to a computer........................................................................................................................23
Setting up the DVR to record Motion ................................................................................................................................24
Searching for Footage.......................................................................................................................................................25
Section 2 – Network Operation.............................................................................................................................................26
Using the supplied software to view the DVR over the network/internet..........................................................................26
Default DVR Network settings...........................................................................................................................................26
Connecting via Software Viewer E....................................................................................................................................26
Playback Operation...........................................................................................................................................................27
Playback Operation...........................................................................................................................................................28
System Config > Network > Dynamic DNS......................................................................................................................30
System Config > Network > Mail.......................................................................................................................................30
System Config > Network > FTP.......................................................................................................................................31
System Config > DVR.......................................................................................................................................................31
System Config > Device....................................................................................................................................................31
System Config > Detection................................................................................................................................................32
System Config > DVR > Network Backup.........................................................................................................................33
System Config > DVR > Search List.................................................................................................................................34
System Config > DVR > Timer Record.............................................................................................................................34
System Config > DVR > Record Setting...........................................................................................................................35
System Config > Alarm .....................................................................................................................................................36
System Config > General..................................................................................................................................................36
System Config > General > Account.................................................................................................................................37
System Config > General > Online User Info....................................................................................................................38
System Config > General > File Path................................................................................................................................38
Troubleshooting.................................................................................................................................................................39
Connecting via Internet Explorer.......................................................................................................................................40
RS-232 Protocol................................................................................................................................................................43
Hard Drive Installation.......................................................................................................................................................44
Section 3 - Remote Setup Guide..........................................................................................................................................45
Introduction........................................................................................................................................................................45
General Connection Information.......................................................................................................................................45
Configuration of a D-link DSL504T (v2) for use with the DVR..........................................................................................45
Initial Router Setup............................................................................................................................................................45
Dynamic DNS....................................................................................................................................................................45
DVR IP Address................................................................................................................................................................46
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LAN Clients .......................................................................................................................................................................46
Port Forwarding.................................................................................................................................................................47
Connecting Remotely........................................................................................................................................................47
Menu System
Navigating the Menu
The following buttons are used to navigate through the menu.
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Press “MENU” button to enter the (OSD) On Screen Display menu list
The default admin password is 0000. Enter the default password by pressing “ENTER” 4 times
Menu: Press to enter the main menu Enter: Press to confirm settings/selections List: To quickly search the reco rded files by event, press to show the event list. Select one event and press “Enter” to
playback the selected file. Play: Press to play the recorded video. Slow: Under the playback mode, press to slowly playback the recorded file. Zoom: In the live or playback mode, press to enlarge the image of the selected channel. SEQ: Press to activate the call monitor function and press again to quit.
: Press to show the four-channel display mode. Power: Press long enough to turn on/off the DVR 1~4: Press one of the buttons to select the channel to display
(/+) / (/-) / () / (): Press one of these four buttons to move up/down/left/right. Under the playback mode, press these buttons to pause (), stop (), rewind () or fast-forward () the playback file. Under the setting mode, press () / () to change the setting in the menu.
Audio (SLOW + ZOOM): Press “SLOW” and “ZOOM” at the same time to select live or playback sounds from the audio channels.
PTZ (SEQ +
): Press “SEQ” and “ ” at the same time to enter/exit the PTZ control mode.
Adjust PTZ Angle: Press /// to turn up/down/lef
t/right.
USB Port: To quickly backup or upgrade firmware/OSD, you can insert a compatible USB flash drive into the USB port. Before using the USB flash drive, please use your PC to format the USB flash drive as FAT32 first.
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Menu Tree
The menu system for the DVR can be reached by pressing the MENU button. The menu system has the following structure.
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Quick Start Menu > Display
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CHANNEL TITLE ON EVENT STATUS ON DATE DISPLAY ON
Channel Title:
Select whether to display the channel titles onscreen (IE: 1, 2, 3, 4). Select either ON or OFF
Event Status
Select whether to display the Live status icons onscreen ( etc). Select either ON or OFF
Date Display
Select whether to display the date onscreen. Select either ON or OFF
Quick Start Menu > Record
1. Image Size:
Sets the size that images will be displayed at. Select FRAME, FIELD or CIF resolutions
2. Quality:
Sets the quality to record in. It is best to experiment with these settings to find a quality level that suits you. There are four options available – BEST, HIGH, NORMAL and BASIC.
3. Images per Second (IPS)
Sets how many images per second (IPS) the DVR will record in when manually set to record by the user
Note: The images per second (IPS) settings are global. This means that if you have the IPS set to 100, each camera will record at 25 IPS. Likewise
,
a setting of 12 would have each camera record at 3 IPS.
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Quick Start Menu > Timer
Using the Timer menu you can setup multiple recording schedules for recording and detection functions. The DATE specifies what days the schedule applies. The START and END times indicate (in 24 hour format) when the DVR will record. For both the RECORD TIMER and DECTION TIMER functions, use  /  to change the setting (ON/OFF). When set to “ON”, press “ENTER” to open the submenu for further settings.
RECORDING TIMER
0 2 4 6 8 10 12 14 16 18 20 22 24 SUN
MON TUE WED THU FRI SAT
PLEASE CONSULT YOUR INSTALLER FOR ADVANCE SETTINGS
 MOVE SELECT
X Axis: 0~24 Hours. Each time interval within a square is 2 hours (divided into four lots of 30 minutes) Y Axis: Sunday~Saturday Operation: Move to the starting time point and press ‘ENTER’ to set the starting time (marked in red colour). Then
use / / / to set the timer-recording schedule. After setup, press “ENTER” again to cre ate an ending time point (marked in yellow colour), and press “MENU” to exit.
DETECTION TIMER
0 2 4 6 8 10 12 14 16 18 20 22 24 SUN
MON TUE WED THU FRI SAT
PLEASE CONSULT YOUR INSTALLER FOR ADVANCE SETTINGS
 MOVE SELECT
X Axis: 0~24 Hours. Each time interval within a square is 2 hours (divided into four lots of 30 minutes) Y Axis:
Sunday~Saturday
Operation:
Move to the starting time point and press ‘ENTER’ to set the starting time (marked in red colour). Then use / / / to set the timer-recording schedule. After setup, press “ENTER” again to create an ending time point (marked in yellow colour), and press “MENU” to exit.
Note: The DVR will only use the timer schedule if the Record > Timer Record Enable option is set to YES.
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Quick Start Menu > Date
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DDAATTEE
DATE 2006-MAY-12 16:30:00 FORMAT Y-M-D DAYLIGHT SAVING ON
The Date m
enu is used to set the date, time and daylight savings settings for the DVR.
Note: Never change the date and time when the DVR is recording - stop recording before h and.
The daylight
savings option will tell the DVR to adjust the time during a certain date range.
DDAAYYLLIIGGHHTT SSAAVVIINNGG
START 4TH-SUN-MAR 01: 00: 00 END 4TH-SUN-OCT 01: 00: 00 ADJUST 01 : 00
Example - In the image ab
ove: During the daylight savings time period (starting on the 4th Sunday of March and ending
on the 4th Sunday of October), the DVR time will run one hour ahead.
Advanced Configuration
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Advanced Config > Camera
Title
This option allows you to create a name for the camera, up to six (6) characters.
Brightness / Contrast / Saturation / Hue
This option allows you to modify these four values for the camera.
Covert
This option allows you to hide a camera from display. It will still record, but will only show during playback.
Record
This option allows you to configure whether to record this camera or leave it as display only.
Advanced Config > Detection
Advanced Config > Detection > Detection Setup
Title
Displays the titles of the cameras.
Detection
This option enables/disables motion detection for this individual camera.
Area
Press ENTER to setup area masking for this camera.
Note: The Advance menu of the DVR should be used by enthusiasts or experts only. Changing settings in this section of the menu can drastically alter the performance and functionality of the DVR. It is recommended you do not chan
g
e anything in this section unless you know what you are doing.
DDEETTEECCTTIIOONN
DETECTION SETUP DETECTION TIMER
AADDVVAANNCCEEDD CCOONNFFIIGG
CAMERA DETECTION ALERT NETWORK DISPLAY
RECORD
DDEETTEECCTTIIOONN
TITLE DET AREA LS SS TS RE 01 ON SETUP 07 03 02 10 02 ON SETUP 07 03 02 10 03 ON SETUP 07 03 02 10 04 ON SETUP 07 03 02 10
Press “ENTER” to confirm the start area
Press or to choose the width of the area
Press or to choose the height of the area, and press
“ENTER” again to confirm.
Multi-detection areas
Press ” to set the whole area under detection
Press ” to set the whole undetected
LS – Level of Sensitivity
The LS function is used to set the sensitivity of comparing two different images. The smaller the value is the higher sensitivity for motion detection. The highest sensitivity setting is 00 and the lowest sensitivity setting is 15. The default value is 07.
SS – Spatial Sensitivity
The SS function refers to the sensitivity regarding the size of the triggered object on the screen (the number of motion detection grids). The smaller the SS value, the higher the sensitivity for motion detection. The highest sensitivity setting is 00 and the lowest sensitivity setting is 15. The default setting is 03.
Note: The default setting of Spatial Sensitivity is 03, which means once an object is detected in more than 3 grids, the system will get triggered. So the value of Spatial Sensitivity must be less than the number of grids that you set up for the motion detection area.
TS – Time of Sensitivity
The TS function is used to set the sensitivity regarding how long the object must stay in the detection area before the recording is triggered. The smaller the value, the higher motion detection sensitivity will be. The highest sensitivity setting is 00 and the lowest sensitivity setting is 15. The default setting is 02.
RE - Reference
The value of RE is a reference for detection. The default value is 10, which means that the DVR will compare 10 continuous images at one time according to the sensitivity of LS, SS and TS simultaneously. The larger the value, the higher the sensitivity will be for motion detection. The highest sensitivity is 61.
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Advanced Config > Alert
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Internal Buzzer
Sets the sound of the internal buzzer.
Key Buzzer
Configures whether to sound the buzzer when pressing buttons on the front panel.
Video Loss Buzzer
Configures whether to sound the buzzer when video loss is detected.
Motion Buzzer
Configures whether to sound the buzzer when motion is detected.
Alarm Buzzer
Configures whether to sound the buzzer when the internal alarm is triggered.
HDD Buzzer
Configures whether to sound the buzzer when the hard drive is full.
Alarm Duration (SEC)
Sets the amount of time to record once an alarm event has been detected.
HDD Nearly Full (GB)
Sets the amount of remaining hard drive capacity required before the alarm will sound.
AALLEERRTT
INT. BUZZER ON KEY BUZZER ON VLOSS BUZZER ON MOTION BUZZER ON ALARM BUZZER ON HDD BUZZER ON ALARM DURATION (SEC) 05 HDD NEARLY FULL (GB) 05
Advanced Config > Network
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Note: If you do not have a thorough understanding of TCP / IP technology it is recommended that you employ the services of a network technician to help you.
For more information on setting up the remote connection component, please see Section 3 of this manual.
NNEETTWWOORRKK
NETWORK TYPE STATIC IP ADDRESS 245.1.10.1 GATEWAY ADDRESS 245.1.10.1 NETMASK ADDRESS 245.1.10.1 PRIMARY DNS ADDRESS 203.021.020.020 SECONDARY DNS ADDRESS 230.021.020.020 PORT 0080
Network Type
Configures which network connection the DVR uses. Select STATIC IP, DHCP or PPPoE network connection. After choosing which type of connection to use, press the ENTER button to enter the relevant information for each type.
IP Address
Enter the IP address of the DVR.
Gateway Address
Enter the Gateway address of the DVR.
Network Address
Enter the Network address of the DVR.
Primary DNS Address
Set the primary DNS server for the DVR.
Secondary DNS Address
Set the secondary DNS server for the DVR.
Port
Set the Port that the DVR should run on. Default is 80.
Advanced Config > Display
DDIISSPPLLAAYY
DE-INTERLACE ON FULL SCREEN DWE
LL DURATION 03
VGA OUTPUT
1280 x 1024
DISPLAY COVERT OFF
De-interlace
The de-interlace function can help improve image quality when using low-resolution cameras. Select either ON or OFF.
Full Screen Dwell Duration
When running in single channel display mode, this function allows you to set how long each image will di splay for before switching to the next channel. Select from 03, 05, 10 or 15 seconds.
VGA Output
Allows you to choose the output display resolution when connecting the DVR to a monitor via a VGA cable. Select from
800 x 600, 1024 x 768, 1280 x 1024, 1400 x 1050, 1440 x 900, 1680 x 1050 or 1600 x 1200.
Display Covert
Select whether to show the display on a monitor. Select either ON or OFF.
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Advanced Config > Record
RREECCOORRDD
MANUAL RECO
RD ENABLE ON EVENT RECORD ENABLE ON TIMER RECO
RD ENABLE OFF EVENT RECORD IPS 25 TIMER RECO
RD IPS 25 PRE-ALARM RECORD ON OVERWRITE ON
Manual Record Enable
Select whether to turn the manual record function ON or OFF
Event Record Enable
Select whether to turn event recording ON or OFF. When this function is enabled, the recording will be triggered by any external motion or external alarm.
Timer Record Enable
Select whether to turn timer recording ON or OFF. Timer Recording function allows the DVR to record at a scheduled time.
Event Record IPS
Select the Images per Second (IPS) for the EVENT RECORD function. Select from 3, 7, 12 or 25 IPS.
Timer Record IPS
Select the Images per Second (IPS) for the TIMER RECORD function. Select from 3, 7, 12 or 25 IPS.
Pre-Alarm Record
Select to enable or disable the pre-alarm function (ON or OFF). When pre-alarm and event recording functions are both activated, the DVR will record 8MB data before an alarm/motion event is triggered.
Overwrite
Select whether to automatically record over the previous data on your HDD. If OVERWRITE is ON, when the HDD is full, the DVR will clear 8GB of the oldest data off the HDD.
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