StreamHD
Installation &
Troubleshooting Guide
P/N: SWP120A
StreamHD Installatio n Guide
Table of Contents
Introduction and vers ion control .................................................... 5
Troubleshooting guide and Frequently Asked Questions for: ................................... 5
Set Up and Installation Proce s s ..................................................... 6
Minimum System Requirements ............................................................................... 6
Recommended Minimum System Requirements ............................................. 6
What's in the Package ................................................................................................ 7
Software Installation .................................................................................................. 7
Installing the drivers from a specific location ......................................................... 14
Setting up the Adapter ............................................................................................. 16
Connect the PC Adapter to the PC ................................................................. 16
Connect the HD Base Adapter ....................................................................... 16
Connecting Audio .......................................................................................... 17
Positioning the PC Adapter ..................................................................................... 17
Positioning the Base Adapter .................................................................................. 18
Icons Indications ...................................................................................................... 19
Wireless USB Manager User Interface .......................................................... 19
Wireless USB Manager System Tray Icon .................................................... 19
LED indication ........................................................................................................ 20
Wireless USB manager............................................................................................ 21
Context menu options .................................................................................... 21
Wireless USB Options ................................................................................... 22
Device names ................................................................................................. 23
Advanced settings .......................................................................................... 23
Blocking or Disassociating ............................................................................ 25
Configuring the Display .......................................................................................... 26
Configuring the Display in Windows 7 ......................................................... 28
Configuring the Display in Windows XP or Vista ........................................ 30
Configuring the Display via Windows Display Properties in Windows
XP/Vista ......................................................................................................... 33
Supported Resolutions ............................................................................................. 35
The StreamHD adapter does not turn on ................................................................. 35
The StreamHD shows a “waiting for connection” message .................................... 36
Colors are distorted.................................................................................................. 36
Drivers Information ................................................................................................. 37
Device Manager ............................................................................................. 37
Verifying WUSB Drivers installation ............................................................ 39
Uninstalling Drivers ....................................................................................... 40
Service Activation .......................................................................................... 42
Viewing the Device's Vendor ID and Product ID .......................................... 43
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StreamHD Installatio n Guide
Wireless Connectivity ................................................................... 46
Wireless icon is Gray............................................................................................... 46
Wireless icon is Red ................................................................................................ 46
Channel busy ........................................................................................................... 47
Movie playing is disrupted ...................................................................................... 47
Link Quality Indication ........................................................................................... 48
Wireless USB kit Range .......................................................................................... 49
Pairing...................................................................................................................... 49
Problems with Pairing .................................................................................... 49
Multiple Hosts ................................................................................................ 50
Video .............................................................................................. 51
Media player ............................................................................................................ 51
Recommended Media Player Applications .................................................... 51
QuickTime player with the display adapter ................................................... 53
WinAmp application does not return to PC screen ........................................ 53
VLC player does not show properly .............................................................. 53
Optimizing Internet Video ....................................................................................... 54
Internet Video ................................................................................................ 54
Online movies freeze ..................................................................................... 55
Corrupt picture while playing video on the internet ...................................... 55
FLASH player is not showing in full screen .................................................. 57
Surfing the internet using WiFi ............................................................................... 57
Playing BluRay ........................................................................................................ 58
Playing Video while PC is battery operated ............................................................ 58
Optimizing Video performance tips ........................................................................ 59
Using Optimize for Video Mode ................................................................... 59
Aero Desktop Theme ..................................................................................... 60
HDMI ...................................................................................................................... 61
Display size on TV ......................................................................................... 61
Display colors are corrupt .............................................................................. 63
Picture is distorted while moving the mouse ........................................................... 63
Using Skype............................................................................................................. 63
No Display icon ....................................................................................................... 64
Remote display appears unstable ............................................................................. 64
External Display is not activated ............................................................................. 65
Video is not playing smoothly ................................................................................. 66
Extend and Mirror mode ......................................................................................... 67
Using Extend Mode ................................................................................................. 67
Screen resolution in Mirror mode ............................................................................ 68
Display issues on TV ............................................................................................... 69
Display is flipped ..................................................................................................... 70
Display turns Black with Windows Media Player .................................................. 71
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StreamHD Installatio n Guide
Text does not show properly while playing Video .................................................. 71
Video and Audio synchronization ........................................................................... 71
Movie playing is disrupted ...................................................................................... 72
Audio .............................................................................................. 73
No Audio in HDMI connection ............................................................................... 73
Audio disappears after Link disconnection ............................................................. 73
Audio does not switch to TV or screen ................................................................... 74
Setting Audio Output Device .................................................................................. 74
Video and Audio synchronization ........................................................................... 76
Audio control using the PC buttons......................................................................... 77
Miscellaneous ................................................................................ 78
Power point in Extend mode ................................................................................... 78
Power saving modes and screen saver ..................................................................... 78
Built-in laptop screen remains Black ...................................................................... 79
PC and device adapters are warm ............................................................................ 79
4
StreamHD Installatio n Guide
Introduction and version control
Installation Guide including Troubleshooting and Frequently Asked Questions for:
• StreamHD – PN: SWP120A
5
StreamHD Installatio n Guide
Set Up and Installation Process
Minimum System Requirements
Recommended Minimum System Requirements
For best performance, the following are the recommended minimum system
requirements:
• Laptop or PC with USB 2.0 port available
• Microsoft Windows XP SP3, or Microsoft Windows Vista SP2 (32 or 64 bit),
or Win7 (32 or 64 bit)
• HDTV, Display, or Projector with HDMI port
• System configurations that include more than one graphic card are currently
not supported
• Surround audio is support via HDMI or Optical S/PDIF input to home theater
or speaker system.
When using Windows XP:
• For office use, web browsing etc.: 1.6 GHz Atom or Celeron processor and
512MB memory
• For 720p / full screen video: 1.8 GHz Core2 Duo processor and 1GB memory
• For 1080p / full screen video: 1.8 GHz Cor e2 D uo proc es sor and 1GB
memory
When using Windows Vista or Windows 7:
• For office use, web browsing etc.: 1.6 GHz Core Solo processor and 1GB
memory. Ov eral l WEI score 3.0 or better
• For 720p full screen video: 1.8 GHz Core2 Duo processor and 1GB memory
• Overall WEI score 3.5 or better
• For 1080p full screen video: 2.4 GHz Core2 Duo processor and 2GB memory
• Video card: Intel GMA X4500, AT I Rad eo n HD3xxx, NVidia GeForce 9xxx or
better. Overall WEI score 4.5 or better
Note:
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The minimum system requirements described ab ove refer to the
case of str eaming a high resolution video on a high resolution
screen. If the video’s resolution is l ower than either 1080p or 720p
and/or the screen resolution is lower than 108 0p or 720p, th e
minimum system requirements will be lower.
What's in the Package
Device
PC Adapter
HD Base
HDMI
S/PDIF
Adapter
StreamHD Installatio n Guide
Cable
The package includes:
CD, PC Adapter, HD Adapter (Device Adapter+ HD Base), HDMI C able,
S/PDIF Cable and power supply.
Cable
Software Installation
1. If your PC contains a previous Wirel ess USB Suite driver
installation, please perform a proper uninst all procedure using the
Windows Control Panel.
2. The installation software requires .NET Framework version 2.0
(or later) to be installed on the computer.
In case it is not installed it may be downloaded from the following
location:
http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-
Notes:
4B0D-8EDD-AAB15C5E04F5&displaylang=en
3. Anti viruses SW set to very high security may prev ent the installer
from running. The User ac count should be set to lower security
settings dur ing installation and r estore it to high security Settings
once the installation is complete. It is also recommended to
temporarily disable t he Anti virus es SW during the installation.
4. The installation checks the PC capa bilities an d compares them to
the minimum system requirements of the system. For Vista/Win7
it is recomm ended to run WEI (Windows experience index)
calculation prior to installation.
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