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- Your Notes -
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Telephone & Voicemail
Quick Reference Guide
For Questions on Your Telephone or Voicemail
Call: Valerie Young
Warner Telecom Group
206-575-4200 Ext. 301
[email protected]
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Entering Names
When entering names, use dial pad keys to enter letters. For example, press the digit 2 key once
for A, twice for B, three times for C, etc.
1 = 1 @ [ ¥ ] ^ _ \ { ׀ } ← →
2 = A – C. a – c. 2
3 = D – F, d – f, 3
4 = I, g – I, 4
5 = J – L, j – l, 5
6 = M – O, m – o, 6
7 = P – S, p – s , 7
8 = T – V, t – v, 8
9 = W – Z, w – z, 9
0 = 0 ! “ # $ % & ‘ ( )
* = * + , - . / : ; < = >
# = Accepts an entry (only required it two letters on the same key are needed)
CONF = Clear the character entry one character at a time
FLASH = Clear all the entries from the point of the flashing curso r and to the right
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- Your Notes -
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Setting Up Message Notification
Message notification allows a user to be notified of their mess ag es even
when they are out of the office. Users can be notified at up to three different numbers.
To Set Up Message Notification:
Access your voice mailbox
Press OP for Mailbox OPtions
Press Notif or N for Message Notification
Press On or Off Softkey to Enable
Follow Prompts to set up times to be notified
Follow Prompts to setup number to be notified at.
Using Interactive Softkeys
The display of your Aspire Telephone system has four interactive Softkeys that work with the third line of the display of your telephone. When
accessing the voicemail system, use your Softkeys to interactive with the
voicemail system and prompts.
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Answer A Call
At Your Phone:
When your telephone rings
Lift handset or press SPK Key to answer call
Your CALL 1 Key will be red to indicate you are on a call
Note: If your telephone is programmed with outside line keys,
the line that you are using will be Lite green.
Answer Another Phone Ringing:
Lift handset or press SPK Key
Press
* * + Extension Number that is ringing
Place A Call
Internal Extension
Lift handset or press SPK Key
Dial Ext. No. or Press Hotline Key
*Note: You can press 1 after the Ext. No. to switch between voice and tone intercom
calling.
Outside Call
Lift handset
Press available Line Key if programmed or Press 9
Dial telephone number
Speakerphone Operation
You can place and answer calls by pressing the SPK Key instead of
using the handset.
Using Microphone Cutoff
During a speakerphone call
Press MIC Key to mute microphone
Key will light up red
Callers will be unable to hear you, but you will be able to
hear the caller
Press MIC Key again to turn microphone on
*Note: During a speakerphone call, you can lift the handset to make the
call private. Press SPK and hang up handset to return to speakerphone.
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Last Number Dial
To Preview the Last Number You Dialed:
With handset down
Press LND Key
Number will appear on display
Use Key in display to scroll
Lift handset or press SPK to dial number
To redial the last number you dialed:
Lift handset
Press LND
Call Hold
Place a Call on Hold:
While on a call
Press HOLD Key
Your CALL Key you are using will flash Red or
if your system is programmed with Line Keys, the line you are
holding will flash Green on your telephone and Red on all others.
Pick up a Call on Hold:
Press flashing Line Key from any phone
Or Press Flashing CALL Key
Transfer A Call
While on a call
Press HOLD Key
Dial Ext. No. or Press Hotline Key
Announce call (Optional)
Hang-up to complete transfer of call
*Note: To return to the call before hanging up, press flash ing call k ey.
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Transfer A Caller To A Mailbox
Use this procedure to transfer a caller directly int o a co-work ers voice
mailbox without ringing the telephone.
While on the call
Press HOLD Key
Press your MSG Key
Press Hotline key or dial extension number of co-worke r
Hang-up
Other Voicemail Features
Transferring a co-worker into voicemail:
If a co-worker calling from outside the office wants to check messages,
you may transfer them into voicemail by doing the following:
Press HOLD Key
Dial 700 (Voicemail Extension Number)
Hang-up
The co-worker will hear the company greeting and can dial # + Extension
Number to log on to mailbox.
Leave a quick message for a co-worker:
You can leave a quick message for a co-worker with out accessing your
own voice mailbox:
Dial Extension Number of co-worker
Press MSG Key
Leave message
Note: You can press * to bypass a co-workers greeting.
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Accessing Voicemail
From Your Telephone:
Press MSG Key
From Another Telephone In the Office:
Dial Voice Mail Extension 700
You will be prompted for your mailbox number
Dial Mailbox Number (same as extension)
From Outside the Office if speaking with a Coworker:
Dial main company number
If answered by coworker,
Asked to be transferred to Voicemail Ext. 700
When you hear the company greeting
Press # + Extension Number to Log On to your Mailbox
OR
If answered by Company Auto Attendant
Press # + Extension Number to Log On to Mailbox
Setting Up Your Mailbox
When you access your mailbox for the first time, take a few minutes to set
up your mailbox by recording a personal greeting, recording your name
for the company directory and setting a n optional security code to safeguard your mailbox.
To Record Greeting
From Your Telephone
Press MSG Key
Press Greet Softkey or G on the dial pad
To Record Your Name
From Your Telephone
Press MSG Key
Press RN dial pad and follow instructions
To Set A Security Code On Your Mailbox
From Your Telephone
Press MSG Key
Press OP for Mailbox Options
Press Sec Softkey or S on the dial pad
Enter a 4 digit security code
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Conference Call
Place or answer a call
Press CONF Key
Place your next call
Press CONF Key when answered
Repeat to add more parties
After adding all parties
Press CONF Key again to begin conference
One - Touch Calling
Programming One - Touch Keys
Press CALL 1
Dial 855
Press unused One-Touch Key (see page 2 chart)
Dial 9 + outside phone number you want to program
Press HOLD Key to program a name
Program name using chart on page 2
Press HOLD Key to save name
Press SPK to hang up
Use One-Touch Key
Lift handset (optional)
Press One-Touch Key
All Call Page
To make a one way paging announcement through all ideal telephones :
Lift Handset
Press InPg Softkey in display
Dial 0 for All Call Page
Make Announcement
Hang up
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DND
DND permits you to work at your desk without interruptions from the
phone.
Press DND Key
Dial DND Option code:
Ringing Tone Adjust
You can customize the way internal and external calls ring your phone:
To Change Incoming Ring Tones:
Press CALL 1
Dial 820
Press 1 for internal call ringing or
Press 2 for external call ringing
Dial code for the ring pattern 1 - 8
Press SPK Key to save tone pattern
Program a Hotline Key for Co-Worker
You can program a function key to indicate when a co worker is busy on
the phone & also one touch intercom to their phone
With handset down
Press CALL 1
Dial 851
Press Function Key to Program (see page 2 for key location)
Dial 01 + Ext. Number of Co-Worker
Pres Hold to save
Press SPK to hang-up
1 Blocks your outside calls
2 Blocks Paging, Intercom Calls, Call Forwards and transferred outside calls
3 Blocks All Calls
4 Blocks Call Forwards
0 Cancels Do Not Distur b
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Directory Dialing
If you have a display or Super Display phone, Directory Diali ng al low s you
to select a co-worker or outside number from a list of names, rather than
dialing the phone number. There are four types of Directory Dialing :
ABBC - Company (Common) Abbreviated Dialing
ABBG - Department (Group) Abbreviated Dialing
OneT - Personal Abbreviated Dialing (One-Touch Keys)
EXT - Co-worker’s extension
With handset down, Press the Dir Softkey through display
Press Softkey prompt for directory you want to access
Dial the first letter/number for the name/number you want to call
For example, dial 2 for A, B, C or 2
Press the Up or Down Softkey arrows to jump to that section
Use the Up Softkey to scroll through all the names that begin with that
letter.
Volume Controls
The volume keys work as volume up and down keys to adjust inc om i ng
ringing, volume of speakerphone and handset volume. In addition, they
will change the contrast of the display when the phone is idle.
Adjust Volume on Incoming Ringin g, Sp eak er ph one or H ands et
While phone is ringing, or while talking with handset or speakerphone,
Press VOL repeatedly to adjust the volume.
Adjust Contrast of Display
While phone is idle
Press VOL repeatedly to adjust contrast of display
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