Warner Telecom Group Aspire Quick Reference Manual

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Setting Up Message Notification

Message notification allows a user to be notified of their mess ag es even when they are out of the office. Users can be notified at up to three different numbers.

To Set Up Message Notification:

Access your voice mailbox Press OP for Mailbox OPtions Press N for change Message Notification Press M to Modify a group Select Notification Group to Modify F - First Group S - Second Group T - Third Group The voicemail will play the default setup Press I for Incorrect to change the default setup Follow the prompts to enter your customized setup

To Enable or Disable Message Notification:

Access your voice mailbox Press OP for Mailbox OPtions Press N for change Message Notification Press A to select group to be Active Follow prompts to enable your notification groups 1-3

2 Button Telephone

Quick Reference Guide

For Questions on Your Telephone or Voicemail Call: Valerie Young Warner Telecom Group 206-575-4200 Ext. 301 [email protected]

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Answer A Call

At Your Phone:

When your telephone rings Lift handset or press SPK Key to answer call Your CALL 1 Key will be red to indicate you are on a call Note: If your telephone is programmed with outside line keys, the line that you are using will be Lite green.

Answer Another Phone Ringing:

Lift handset or press SPK Key Press

* * + Extension Number that is ringing

Place A Call

Internal Extension

Lift handset or press SPK Key Dial Ext. No.

*Note: You can press 1 after the Ext. No. to switch between voice and tone intercom calling.

Outside Call

Lift handset Dial 9 Dial telephone number

Speakerphone Operation

You can place and answer calls by pressing the SPK Key instead of using the handset.

Using Microphone Cutoff

During a speakerphone call Press MIC Key to mute microphone Key will light up red Callers will be unable to hear you, but you will be able to hear the caller Press MIC Key again to turn microphone on

*Note: During a speakerphone call, you can lift the handset to make the call private. Press SPK and hang up handset to return to speakerphone.

Transfer A C a ller To A Mailbox

Use this procedure to transfer a caller directly int o a co-work ers voice mailbox without ringing the telephone.

While on the call Press HOLD Key Press your MSG Key Press Hotline key or dial extension number of co-worker Hang-up

Other Voicemail Features

Transferring a co-worker into voicemail:

If a co-worker calling from outside the office wants to check messages, you may transfer them into voicemail by doing the following:

Press HOLD Key Press your MSG Key Dial the Extension of the Co-Worker or press Hotline Key Hang-up

The co-worker will here their greeting and can then press # to log onto mailbox

Leave a quick message for a co-worker:

You can leave a quick message for a co-worker with out accessing your own voice mailbox:

Dial Extension Number of co-worker Press MSG Key Leave message

Note: You can press * to bypass a co-workers greeting.

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Accessing Voicemail

From Your Telephone:

Press MSG Key You will be asked for your security code Default Security Code is 1234

From Another Telephone In the Office:

Dial Voice Mail Extension 700 You will be prompted for your mailbox number Dial Mailbox Number (same as extension) Enter Security Code if asked

From Outside the Office if you have a DID (Direct Inward Dial):

Dial your Direct Dial Number When you hear your greeting Press # to log on to your mailbox Enter Security Code if asked

From Outside the Office if you have a Voicemail Back Door Number:

Dial Voicemail Back Door Number: When company greeting answers Press # + Mailbox Number

Enter security code if asked From Outside the Office if speaking with a Coworker:

Dial main company number If answered by coworker, Asked to be transferred to your mailbox When you hear your greeting Press # to Log On to your Mailbox

Enter security code if asked First Time Logon Tutorial: When you access your mailbox for the first

time, the system will play a recorded announcement and tutorial to guide you in setting up your voicemail for the first time. The tutorial will only play the first time you log into your mailbox. You will be asked to record your personal greeting, record your name for the company directory, and set up a new security code (up to 6 digits).

Last Number Dial

To redial the last number you dialed:

Lift handset Press LND

Call Hold

Place a Call on Hold:

While on a call Press HOLD Key Your CALL Key you are using will flash Red or if your system is programmed with Line Keys, the line you are holding will flash Green on your telephone and Red on all others.

Pick up a Call on Hold: Press flashing Line Key from any phone Or Press Flashing CALL Key

Call Park (optional feature)

Park A Call

While on a call Press Hold Key Dial #6 + Park Orbit Number (1-3) Hang Up

Pick up a Call from Park

Lift Handset or Press SPK Dial *6 + Park Orbit Number (1-3) that call is parked on

Transfer A Call

While on a call Press HOLD Key Dial Ext. No. Announce call (Optional) Hang-up to complete transfer of call

*Note: To return to the call before hanging up, press flashing call key.

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Conference Call

Place or answer a call Press HOLD Key Dial #1 Place your next call When call is answered Press HOLD Key Repeat to add more parties After adding all parties Press HOLD Key again to begin conference

DND

DND permits you to work at your desk without interruptions from the phone.

Press DND Key Dial DND Option code:

Ringing Tone Adjust

You can customize the way internal and external calls ring your phone:

To Change Incoming Ring Tones:

Press CALL 1 Dial 820 Press 1 for internal call ringing or Press 2 for external call ringing Dial code for the ring pattern 1 - 8 Press SPK Key to save tone pattern

1 Blocks your outside calls 2 Blocks Paging, Intercom Calls, Call Forwards and transferred outside calls 3 Blocks All Calls 4 Blocks Call Forwards 0 Cancels Do Not Disturb

All Call Page

Lift Handset Dial *10 Make announcement Hang up