Warmup 5iE Installation Manual

5iE

The Smartest Smart Thermostat

Installation Manual

Technical Helpline

0345 345 2288

Contents

Components ..........................................3

Safety Information .................................. 4

Step 1 - Install Boiler Receiver ....................7

Step 2 - Assembling the 5iE ....................... 10

Step 3 - Paring and testing ....................... 12

Step 4 - Review Installation ...................... 14

Step 5 - Getting Started .......................... 16

Step 6 - Download ‘MyHeating’ app ............. 17

Step 7 - Registration ............................... 18

Step 8 - General information ..................... 19

Step 9 - Troubleshooting .......................... 20

Technical Specications ........................... 21

User Guide

Installation Guide

5iE

Components

Power BaseThermostat Face

Stand

Boiler Receiver

Power Adapter with 1m

USB Cable

Pack Contents

3

IMPORTANT INFORMATION: Installation of the Boiler Receiver

should only be carried out by a qualied electrician. It requires a

permanent 230V supply.

The Boiler Receiver should be connected to the central heating
fused spur or circuit breaker in accordance with current wiring
regulations such that there is a single point of isolation for all
interconnected devices.

Isolate the central heating system from the mains supply
throughout the installation process.

Ensure that multi stranded wires are fully inserted into the
terminals and secured tightly. Any loose strands should be trimmed
as they could cause a short-circuit.

Safety Information

5iE

Safety Information

4

This product uses mains voltage electricity

and work should only be carried out by a

qualied electrician. Electrical installation to

be in accordance with latest edition of BS7671

Wiring Regulations and appropriate Statutory

Regulations.

!

Before making any permanent xtures Warmup recommends

progressing through to ‘Step 3 - Paring and Testing’ upon
identifying preferred locations for the Boiler Receiver and Power
Base. This will ensure the wireless connection is not subject to
range or interference issues once installed.

The Boiler Receiver should be installed within the Boiler’s vicinity.
Large metal objects such as the boiler, hot water cylinder or
radiators, should be at least 300mm away from the Boiler
Receiver and not directly between it and the Power Base.

Loosen both screws at
the bottom of the Boiler
Receiver and remove
the backplate.

Fix the backplate to the
wall using xing screws

provided.

Make sure to avoid cables or pipes

which may be concealed in the wall

!

Mounting/positioning

5iE

Step 1 - Install Boiler Receiver

NOTE: For alternative installation congurations, see online at www.warmupsmart.com/installation

5

1

2

Wiring Connections

5iE

Step 1 - Install Boiler Receiver

6

NOTE: For alternative installation congurations, see online at www.warmupsmart.com/installation

1 2 3 4

Once the Boiler Receiver has been wired correctly, reattach the
front panel to the back plate and tighten both screws to secure.

Restore power to the
boiler. The LED on the

Boiler Receiver will ash

RED slowly to indicate it
has power and is
not paired.

Test the manual control
function (Page 8) to
ensure the boiler is being
switched by the Boiler

Receiver.

Re-assemble

5iE

Step 1 - Install Boiler Receiver

7

1

2

LED Colour LED Status Meaning

N/A Not lit Paired

Green Lit constantly Relay on

Red Flashing slowly Not paired

Red Flashing quickly Relay o

Red Lit constantly Communication Lost

Relay on

LED Status

5iE

Step 1 - Install Boiler Receiver

LED

8

The Warmup 5iE has been designed to still provide heating control
should communication between the Power Base and Boiler
Receiver be interrupted.

With the Power Base and Boiler Receiver paired and the
Thermostat face calling for heat, the relay will be activated and

the Boiler Receiver will show a constant green LED indication. If
the communication between the Power Base and Boiler receiver
is lost, the green LED and relay will remain active on for the
Boiler Receiver for a period of up to 30 minutes.

If communication has not been restored before the 30 minutes has

expired, the Boiler Receiver will indicate a communications fault
by displaying a red LED ashing quickly.

To activate the Boiler Receiver manually (switch heating on), or
whilst communication has been lost, press the power button on
the Boiler Receiver once. The LED indicator with change from

ashing quickly red to constant red.

To de-activate the Boiler Receiver manually (switch heating o),
or whilst communication has been lost, press the power button
on the Boiler Receiver once. The LED indicator with change from

constant red to ashing quickly red.

Once communication has been restored, the Boiler Receiver
indication will change back to constant green when the
Thermostat face is calling for heat and the Boiler Receiver is
activated.

Manual Control

5iE

Step 1 - Install Boiler Receiver

9

Remove the 5iE from its
packaging. Loosen both
closing screws located
at the bottom of the
Thermostat Face, and
remove from the Power
Base.

Clip the Power Base
onto the stand. Thread
the USB Cable through
the stand and connect
to the Power Base.
Connect the Power
Adaptor to a wall socket.

For optimal performance the Thermostat should be located
in an area with good ventilation. It should not be beside a

drafty window/door, in direct sunlight or above another heat

generating device (e.g. radiator or TV).

Stand Mounted

5iE

Step 2 - Assembling the 5iE

10

1 2

NOTE: For alternative installation congurations, see online at www.warmupsmart.com/installation

Components required:

· Thermostat Face
· Power Base
· Stand
· Power Adapter with 1m Cable

5iE

Step 2 - Assembling the 5iE

Remove the 5iE from its
packaging. Loosen both
closing screws located
at the bottom of the
Thermostat Face, and
remove from the Power

Base.

Drill a hole through the
wall to feed the USB
cable into the pattress.
Connect the USB cable
to the Power Base and
attach it to the wall

using the xing screws

provided.

For optimal performance the Thermostat should be located in
an area with good ventilation. It should not be beside a drafty

window/door, in direct sunlight or above another heat

generating device (e.g. radiator or TV).

Wall Mounted

11

1

2

NOTE: For detailed instructions, see online at www.warmupsmart.com/installation

Components required:

· Thermostat Face
· Power Base
· Power Adapter

· Extra: In-wall USB Cable

When using multiple 5iE’s, each Power Base should be set to a
unique address to prevent interference. Use the dip switches on
the power base to select the unique address for each 5iE.

Address Setup

Dip Switches

5iE

Step 3 - Pairing and Testing

12

1 100000

2 010000

3 110000

4 001000

5 101000

6 011000

7 111000

8 000100

9 100100

10 010100

11 110100

12 001100

13 101100

14 011100

15 111100

16 000010

49 100011

50 010011

51 110011

52 001011

53 101011

54 011011

55 111011

56 000111

57 100111

58 010111

59 110111

60 001111

61 101111

62 011111

63 111111

0 000000

33 100001

34 010001

35 110001

36 001001

37 101001

38 011001

39 111001

40 000101

41 100101

42 010101

43 110101

44 001101

45 101101

46 011101

47 111101

48 000011

17 100010

18 010010

19 110010

20 001010

21 101010

22 011010

23 111010

24 000110

25 100110

26 010110

27 110110

28 001110

29 101110

30 011110

31 111110

32 000001

Before pairing, please make sure the Power Base and Boiler
Receiver are powered. If the LED on the Boiler Receiver is not

slowly ashing RED, indicating that it is ready to be paired, reset

its pairing by pressing and holding the power button for 6 seconds.

Paring

5iE

Step 3 - Paring and Testing

13

The LED on the Boiler
Receiver will stop

ashing RED, indicating

a successful connection.

Following the on-screen

instructions, join a WiFi

network, record device
number on page 17 of this
manual. Test operation.

Press the Pairing Button
on the Power Base, as
shown above, using a
short length or wire or
similar to begin pairing

Power
button

LED

Pairing Button

Attach the Thermostat
Face to the Power Base

and tighten both closing
screws.

accept

language

english

1

3

2

4

Boiler Receiver

The Boiler Receiver should now be positioned and mounted within

a close vicinity of the boiler. In a position pre-dened by testing

the range and functionality of the Thermostat and Power Base.

Power Base

The Power Base should now be either mounted on the stand or on
a wall and paired with the Boiler Receiver. It should not be in a
location prone to drafts, direct sunlight or direct heat.

5iE Thermostat

The Thermostat Face should be mounted to the Power Base,
connected to a WiFi network and able to activate the Boiler

Receiver.

Registering

Ensure the MyHeating app has been downloaded and installed.

Search ‘MyHeating by Warmup’

Device Number

When you rst connect the Thermostat Face to a WiFi network

the device number will be displayed, please recorded it on page

17. It can be found in the Thermostat settings, by navigating the

menus to go to:

> settings > advanced settings > about > info

5iE

Step 4 - Review Installation

Installation Overview

14

Tick when completed:

Position Boiler Receiver

Install Boiler Receiver

Assemble Unit (for Stand or wall mount)

Set Addresses on Power Base (multiple units only)

Pair the Power Base and Boiler Receiver

Test Thermostat

So the hard work is nearly over.

All that remains is to register and setup your device by logging
onto your MyHeating app or my.warmup.com to complete your
installation. It is useful if you have a recent energy bill nearby for
this.

MyHeating Features include:

- SmartGeo™

- EasySwitch™

- Smartphone control

- Natural Language Programming

5iE

Step 4 - Review Installation

15

Checklist

Depending on who has installed your 5iE, you will have one of the
following screens visible. If you have anything other than the

below screens, please press the standby button briey on the

underside of Thermostat Face.

Getting Started

Language

If you have this
screen present, the
Thermostat has not
been connected to a

WiFi network.

Please follow the
on-screen
instructions to

connect it to WiFi

No WiFi

If you have this
screen present, the
Thermostat should
be connected to a

WiFi network.

> settings >
network

No Server

If you have this
screen present, the
Thermostat is

connected to a WiFi

network.

5iE

Step 5 - Getting Started

16

App Download

The MyHeating App is available for iOS and Android devices via
the App Store or Google Play. If you have not done so already,
download the MyHeating App to your tablet or smartphone.

Search ‘MyHeating by Warmup’

Device Number

When rst registering and setting up your location on MyHeating,
you will need the device number of the Thermostat. Your installer
should have recorded it below, if not it can be found in the

Thermostat menu:

> settings > advanced settings > about > info

Registration

5iE

Step 6 - Download ‘MyHeating’ App

17

Go to my.warmup.com or

MyHeang to complete setup

Your device number is

ok

Below shows the menu structure to follow, when rst registering

with my.warmup.com or the MyHeating app

Registration

5iE

Step 7 - Registering your device

Location

A location needs to be setup before a room can be congured and

the 5iE device registered. Creating a location is user friendly and
easy to follow, it is advised to have details of your current energy

tari and pricing to hand, as these will be required for the energy

monitoring features.

Room

With a location now setup, the next step is to register a room.
When creating a new room, the following options are available to

select:

Location (Select the newly setup location)
Room name (Description, e.g. Upstairs Bedroom)
Room type (Select the room type e.g. General)

Floor type (Select the oor type e.g. Tile/

stone)
Device number (See page 17)
System type (Select ‘Central heating’ for 5iE
setup)
System power (Size of heat source e.g.32kw=32000)
Power source (Energy source e.g. gas)

18

NOTE: For full registration and setup guide, see online at www.warmupsmart.com/installation

Registration

Once the app has been successfully downloaded and device

number recorded you will need to set up your MyWarmup account.

The Thermostat can be registered via the MyHeating app or by
visiting my.warmup.com

Ok, so you are now all set up and ready to go!

Have you tested your wireless heating control yet?

The 5iE will take approximately two weeks of learning your

routines before it can set a customer schedule just for you. So at
the moment, adjust the temperature as required, once the 5iE
knows your routine, it’ll take over and keep you cosy.

5iE

Step 8 - Overview

Overview

19

5iE

Step 9 - Troubleshooting

Troubleshooting

Due to the large number of dierent boiler systems
and wiring plans in use, Warmup cannot guarantee

compatibility with a particular system. Compatible
systems include Combi and System boilers with 230VAC,
volt-free or low voltage input up to 3A. The boiler

manufacturer or manual will be able to conrm if your

boiler is compatible.

Is the 5iE compatible with
this heating system?

How do I pair the system
again?

Thermostat display is
blank

The system type on initial setup should be set to
“Conventional”. If you are using the Thermostat with a
conventional system (central heating) you will not have
a oor sensor installed. Switch the Thermostat to air
mode by pressing menu, settings, heating preference,

control air/amb and switch to air.

Thermostat displays “er1
amb”

If the connection drops the LED on the Boiler Receiver
will ash RED. Remove the Thermostat from the Power
Base and using a device such as a paper clip press the

pairing button as shown on page 13. The light on the

Boiler Receiver will turn o to indicate a successful

connection.

Note: You can manually override the system to get the
heating to work should the wireless connection fail by
pressing the power button on the Boiler Receiver as
shown on page 8.

1. Check that the display/standby brightness is not

on the lowest setting, “0”. To access display/audio
settings rst press the standby button at the bottom

of the Thermostat. Then press menu, settings and

display/audio settings & display brightness.

2. Verify that power is going to the Thermostat. Check
that the Power Base is plugged in.

20

5iE

Technical Specications

Technical Specications

Dimensions 86 x 86 x 26.5mm

Power Supply 230V AC, 50Hz

IP Rating IP40

Maximum Relay Load 3A, 250V

Operational Temperature Range 0°C - 50°C

Operational Humidity Range <95% RH

Fuse T1.6A, 250V

Dimensions (Assembled with Thermostat) 120 x 121.4 x 72.5mm

Power Supply 5V DC, 300mA

IP Rating IP30

Operational Temperature Range 0°C - 50°C

Operational Humidity Range <95% RH

Dimensions (Assembled with 4iE face) 90 x 120 x 18mm

Screen size 3.5in

IP Rating IP33

Operational Temperature Range 0°C - 50°C

Operational Humidity Range <95% RH

Boiler Receiver

RF Range (Open Air) Max. 500m

Communication Band 868 MHz

Radio Frequency Standards EN 301 489-1 v1.9.2 / EN 300 220-2

v2.4.1 / EN 62479:2010 /
EN60950-1:2006/A2:2013

Wireless

Thermostat

21

Power Base

Contact Us

UK

0345 345 2288

702 & 704 Tudor Estate

Abbey Road
Park Royal
London

NW10 7UW

Warranty

Warmup plc warrants this product, to be free from defects in the workmanship or

materials, under normal use and service, for a period of three (3) years from the date
of purchase by the consumer. If at any time during the warranty period the product is

determined to be defective, Warmup shall repair or replace it, at Warmup’s option. If

the product is defective, please either,

(i) return it, with a bill of sale or other dated proof of purchase, to the place from which
you purchased it, or

(ii) contact Warmup. Warmup will determine whether the product should be returned,

or replaced.

This warranty does not cover removal or re-installation costs, and shall not apply if it

is shown by Warmup that the defect or malfunction was caused by failure to follow the

instruction manuals, incorrect installation or damage which occurred while the product
was in the possession of a consumer.

Warmup’s sole responsibility shall be to repair or replace the product within the terms

stated above.

WARMUP SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY

INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECTLY, FROM

ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS
PRODUCT. THIS WARRANTY IS THE ONLY EXPRESS WARRANTY WARMUP MAKES ON THIS
PRODUCT. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED TO THE

THREE-YEAR DURATION OF THIS WARRANTY.
This Warranty does not aect your statutory rights.

Lifetime warranty also available. Contact Warmup or visit www.warmup.co.uk for

details

Warmup - Manual - C01 - 5iE - V4.2 0716