Warm House Valencia VWWF-1/0306 Important Instructions & Operating Manual

IMPORTANT INSTRUCTIONS & OPERATING MANUAL

Valencia – Wide Screen Log Flame

Electric Wall Hanging Fireplace

Item No: VWWF-1/0306

Read these instructions carefully before attempting to assemble, install, operate or maintain

the product described. Protect yourself and others by observing all safety information. Failure

to comply with instructions could result in personal injury and / or property damage. Retain

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instructions for future reference.

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GENERAL SAFETY INFORMATION

When using this fireplace, basic precautions should always be taken to reduce the risk of fire, electric
shock and injury to persons, including the following:

CAUTION – Due to the high temperature, keep electrical cords, drapery and other furnishings at least 3
feet from the front, side and rear of the fireplace.

1. Carefully read all instructions before using the fireplace and retain for future reference.

2. Remove the unit from its packaging and check to make sure it is in good condition before use.

3. Do not let children play with any parts of the packing (such as plastic bags, etc.).

4. Check the household voltage to ensure that it matches the fireplace’s rated specification.

5. Before using the fireplace, carefully check the power cord and plug for any damage.

6. Be sure that the room is equipped with a working smoke detector.

7. Before unplugging the power cord, turn off the power. When touching the unit, keep your hands dry

to prevent electric shock.

8. Do not place the fireplace near curtains or other inflammable objects. Keep combustible materials,

such as pillows, bedding, papers, clothes, and curtains at least 3 feet away from the front, side and
rear of the fireplace.

9. Do not block air intakes or exhaust in any manner to prevent fire.

10. Do not use on soft or uneven surfaces, like a bed, where openings may become blocked.

11. Exhibit extreme caution when any fireplace is in the vicinity of children and infants.

12. Never leave children or infants unattended while the fireplace is on or plugged in.

13. When not in use, always unplug the fireplace.

14. Prevent water from entering the housing of the fireplace during operation or while in storage.

15. Always store the fireplace in a dry area free from any moisture. This fireplace is not intended for use

in bathrooms, laundry areas, or similar indoor locations. Never place the fireplace where it may fall
into a bath tub or get exposed to water in any way.

16. Do not use in places where gasoline, paint, or other inflammable liquids are used or stored.

17. Do not run the cord under carpets. Do not cover the cord with throw rugs, runners, or similar

products. Arrange the cord away from traffic areas such that it will not be tripped over by anyone.

18. Do not operate any fireplace with a damaged cord, a damaged plug, after the fireplace malfunctions,

or if it has been dropped or damaged in any manner. Return the fireplace to an authorized service
facility for examination, electrical or mechanical adjustment, or repair.

19. Do not insert fingers or allow foreign objects to enter any ventilation or exhaust opening as this may

lead to an electric shock or fire, or may even damage the fireplace.

20. This fireplace becomes hot during use. To avoid burns, do not let bare skin touch hot surfaces. If

necessary, use the handles when moving this fireplace.

21. Use this fireplace only as described in this manual. Any other uses not recommended by the

manufacture may cause fire, electric shock, or personal injure and may void warranty privileges.

22. Always plug fireplaces directly into a wall outlet. Never use an extension cord, power strip, surge

protector, multiple outlet adapter, cord reel or outlet-type air freshener. The use of such devices
creates a fire hazard.

23. Faulty wall outlet connections may cause the wall outlet to overheat. Be sure that the fireplace plug

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properly fits into the outlet before each use. During use, make sure the fireplace plug does not
overheat. If necessary, have a qualified electrician check and / or replace the wall outlet.

24. Do not place the fireplace near a bed for objects such as pillows or blankets can fall off the bed and

be ignited by the fireplace.

25. Never clean this fireplace while it is plugged in. To disconnect, turn control to OFF, then remove the

plug from the outlet. Never pull the cord. Always hold the plug firmly and then remove from the
outlet.

26. This fireplace is intended for supplemental heat and / or decorative purposes. Continuous use for

several hours can impact the performance and life of the fireplace.

27. It is not intended to be used in commercial, industrial or agricultural settings.

28. Do not use outdoors.

Getting Started

 Remove the fireplace from the box.

 Remove the packaging. Place it inside the box or safely dispose elsewhere.

Package Contents

 Electric Fireplace

 Screws and Screw Anchors

 Remote Control

 Instruction Manual

Features

 Wide screen wall mount fireplace

 LED technology for realistic flame effect

 Soothing, mesmerizing logwood flame effect

 Dual heat setting (750Watts / 1500Watts)

 Built-in timer

 Flames operate with & without heat

 Adjustable flame brightness

 Heat resistant tempered glass panel

 Built-in overheating protection, auto safety shut-off

 1500 Watts

Quick Reference Guide

 Prior to installation, please ensure that the voltage and capacity of your power outlet is

compatible with your fireplace.

 Your fireplace may emit a slight, harmless odor during its first use. This odor is a normal reaction

caused by the initial heating of internal fireplace parts and it will not occur again.

 It is normal for fireplace to make a rattling sound for a short duration of time during its first use.

 If your fireplace does not emit heat, please ensure the fireplace switch is on. For further

information, please refer to the Troubleshooting section of this manual.

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Helpful Advice Before Installation

 Please retain all packaging until you have checked and counted all the parts and other package

contents.

 The package contains small apparatus which should be kept away from young children and

infants.

 We suggest that you move all the smaller parts into a container to reduce the risk of losing them.

 At least 2 people are required to install this fireplace.

 It is recommended to place your fireplace near an existing outlet, for ease of electric connection.

 Store your fireplace in a dry, safe and dust-free place while drilling, for fireplace installation.

 Do not attempt to wire new outlets or circuits. To reduce the risk of fire, electric shock or injury

to persons, always have a licensed electrician perform maintenance and other repairs.

 Connect to properly grounded outlet only

Sr. No

Item Description

Quantity

001

Carton

1

002

Foam Protection (Left Bottom)

1

003

Electric Fireplace

1

004

Foam Protection (Left Top)

1

005

Mounting Screws and Wall Plugs
ST5x40

6

006

Instruction Manual

1

007

Remote Control

1
008

Foam Protection (Right Top)

1

009

Cable Plug

1

010

Foam Protection (Right Bottom)

1

5

Tools Needed

 Power drill

 Screwdriver

Installation

 Do not connect the fireplace to the power supply until properly fixed to the wall and the

instructions are carefully read.

 Make sure the area to be drilled does not have any hidden electrical wires or water and gas

pipes.

 The minimum distances must be observed as shown in the diagrams below.

 During installation of the fireplace, avoid any possible damage to concealed cables.

 Please be careful when drilling holes.

 This fireplace is designed to be permanently fixed to a wall. Choose a wall that is sturdy enough

to hold the weight of the fireplace such as a brick or cinder block wall. If positioning on drywall,
it must be fixed to studs. If you are not sure if the wall is stable enough, then consult a hardware
expert. The wall bracket must be fixed horizontally with the cable routed to the bottom right of
the fireplace.

 For optimum viewing of the fuel bed, it is recommended that there be a distance of 2 feet from

the bottom of the fireplace relative to the floor (see figure for recommended fixed dimensions).

Step One

 Keep the top of the fireplace at least 3 feet away from the ceiling or other objects for optimum

heat ventilation.

 For optimum viewing, place four marks on the wall with respect to the recommended fixed

dimensions for the top screws (see figure on next page).

 Note: use a level when marking the positions of the holes to ensure that the bracket is mounted

horizontally.

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Step Two

 Make sure the area to be drilled does not have any hidden electrical wires or water and gas

pipes.

 The wall fixings provided is for concrete walls only; please use suitable fixings for your wall type.

If in doubt, contact a qualified hardware expert.

 Place the three bulged screw tubes into the drilled holes and then screw in the self-tapping

screws. Screw the extended wooden screws into the 0.20” screw anchors so they protrude out
of the wall to angle the fireplace. Make sure that the screws are secured in place.

 Have 2 people lift the fireplace and hook it onto the mounted bracket.

 Check the fireplace for stability to see if it is securely mounted.

Instructions for Use

This fireplace can be operated either by the switches located on the right side panel of the
fireplace or the supplied remote control.

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Turning On

 Plug the fireplace into a power outlet.

 Turn on the power switch which is located on the right side of the fireplace.

Description of Control Panel

Description of Remote Control

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Power Switch

 Plug the fireplace into a power outlet. The fireplace is now in Standby mode.



Press the button once to turn on the fireplace and flame effect. An indicator light will light up

to indicate that the function is on. This will also turn on the flame effect.



Press the button once to turn off the flame effect. This will put the fireplace back into

Standby mode.

Heat Control

 Press the “Heat Control” button once for the low heat setting. Ten seconds later, the fireplace

will begin to dispense warm air (750W).

 Press the “Heat Control” button again to have the fireplace dispense hot air (1500W).



Press the “Heat Control” button again, and after ten seconds the heat will turn off.

Simulate Flames

 Press either the 〝+〞or 〝-〞button to brighten or dim the flames.

Timer

 Press the “Timer” button to set the fireplace to turn off after certain duration of time. Timer

duration ranges from 0.5hrs to 7.5hrs. The LED indicator lights up when the fireplace is in Timer
mode.

Note: All of the above functions can be operated by either the Control Panel or the Remote Control.

Remote Control

 The remote control requires 2 AAA batteries, which are not included.

 Point the remote control directly at the fireplace.

 The range is about 11.5 feet.

Troubleshooting

Problem

Possible Solution

Unit does not work / does not heat

·

Check if the unit is plugged in the power outlet.

·

Check if the unit is in Standby mode. If so, turn

the unit ON.

· Check if the heat is turned OFF.

· Check for safety cut-off operation.

No flame effect

· Check if the unit is plugged in the power outlet.

· Check if the unit is in Standby mode. Turn the

unit ON.

Cleaning & Maintenance

 Disconnect from the power supply before attempting any maintenance or cleaning in order to

 Warning - Always disconnect from the power supply before cleaning fireplace.

 For general cleaning, use a soft, clean duster. Never use abrasive cleaners. The glass viewing

 Periodically check all fixings and tighten if necessary.

 The LED bulbs inside can NOT be replaced.

 Supply: 110-120V,60Hz

 Rated Power: 1500W

 Bulb: LED (cannot be replaced)

reduce the risk of fire, electric shock to persons or damage to property.

screen should be cleaned thoroughly with a soft cloth. Do NOT use proprietary glass cleaners.

Technical Specification

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Limited Warranty

(Valid in USA, its territories & Canada only)

WARRANTY COVERAGE: This product is warranted against defects in

workmanshipand / or materials.

WARRANTY DURATION: This warranty extends only to the original
purchaser of the product and lasts for a period of 1 year from the date of original
purchase or until the original purchaser of the product sells or transfers the
product,whicheveroccurs first.

WARRANTY EXCLUSION: This warranty doesn’t apply if the product was
damaged or failed because of accident, improper use, handling or operation,
shipping damage, abuse, misuse, unauthorized repairs made or attempted, the
use of the product for commercial or nonresidential purposes, or other causes
not arising out of defects in materials or workmanship. This warranty does not
cover shipping charges for the return of products to R&D Group LLC for repair
or replacement. R&D Group LLC will pay outward shipping charges following
warranty repairs or replacement. This warranty doesn’t apply to the following
which may be supplied with this product, including but not limited to; LCD
Screens, glass panels, glass frames or shields, Remote Controls, Light bulbs,
Switches etc. Any and all warranties, expressed or implied (including, without
limitation, any implied warranty of merchantability), lasts 1 year from the date
of original purchase or until the original purchaser of the product sells or
transfers the product, whichever occurs first. And in no event shall
manufacturer’s liability under any express or implied warranty include: (a).
Incidental or consequential damages from any cause whatsoever, or (b).
Replacement or repair of any house fuses, circuit breakers, receptacles or any
other personal / commercial property. Notwithstanding anything to the contrary,

in no event shall manufacturer’s liability under any express or implied warranty
exceed the purchase price of the product and any such liability shall terminate
upon expiration of the warranty period. (Some states and provinces do not allow

limitations on how long an implied warranty lasts, or the exclusion or limitation of

incidental or consequential damages, so these exclusions or limitations may not apply

to you. This warranty gives you specific legal rights. You may also have other rights

which may varyfrom state tostate and province to province)

This warranty does not apply to any units which have been used in violation of
written instructions furnished by the manufacturer or to the units which have
been altered or modified or, to damaged products or parts thereof which have
had the serial number removed, altered, defaced or rendered illegible. This
warranty is effective only if the product is purchased and operated in USA. If
the unit was purchased outside the continent of USA & Canada, return the unit
to the place of purchase. This warranty does not apply if product is operated on
any other voltage/ frequency otherthan110~ 120V/ 60Hz.

WARRANTY DISCLAIMERS: This warranty is in lieu of all warranties
expressed or implied and no representativeor person is authorized to assume for
manufacturer any other liability in connection with the sale of our products.
There shall be no claims for defects or failure under any theory of tort,
contractor commercial law including but not limited to, negligence, gross
negligence, strict liability, breach of warranty and breach of contract.

WARRANTY PERFORMANCE: During the warranty period, R&D Group,
LLC, at its sole option, repair, recondition or replace any part or parts that prove
to be defective or replace the whole product with the same or comparable model.
A product with a defect will be either repaired or replaced with a reconditioned
comparable model. The repaired or replacement product will be in warranty for
the balance warranty period or additional 30 days, whichever is greater. No

charge will be applicable forsuchrepair or replacement.

SERVICE AND REPAIR: If service is required for this product, you should
first contact R&D Group, LLC Customer Service at
[e-mail] or by calling 1-877-612-5619, Monday to
Friday 10am to 6pm Eastern Standard Time.

NOTE: Parts for discontinued, obsolete and certain other products may not be
available, due to safety reasons. Many electronic components and most
fireplace components are not available to consumers for installation or
replacement. Manufacturer cannot assume responsibility for loss or damage
during shipment. As a precautionary measure, carefully package the product for
shipment, and insure it with the carrier. Be sure to enclose the following details
with the product: your full name, return address and daytime phone number, a
note describing the problem you experienced, a copy of your sales receipt or
other proof of purchase to determine warranty status. C.O.D. shipments cannot
be accepted.