How it Works
Wansview
Loading...
Pro HD
User Manual
62 pgs22.61 Mb0

Wansview Pro HD User Manual

Support Email/ Skype: service2@wansview.com 1
Wansview Pro HD
1080P Pro IP Camera K1
User Manual
Revised 18thApril 2016
Support Email/ Skype: service2@wansview.com 2
Contents
Important Security Warning...............................................................................................................................................................................6
Important Safeguards and Warnings................................................................................................................................................................. 6
1．Features and Specifications.........................................................................................................................................................................8
1.1 Product Overview................................................................................................................................................................................ 8
1.2 Product Profile..................................................................................................................................................................................... 8
1.3 Packing List..........................................................................................................................................................................................8
1.4 Features.................................................................................................................................................................................................8
2. Device Connection......................................................................................................................................................................................... 9
2.1 Connection Diagram............................................................................................................................................................................9
2.2 Wi-Fi Set Up.......................................................................................................................................................................................10
2.2.1 Mobile Phone Wi-Fi Set Up.................................................................................................................................................. 10
2.2.2 Wi-Fi Set Up Via Network Cable..........................................................................................................................................11
2.2.3 WPS/QSS One Key Wi-Fi Set Up.........................................................................................................................................11
3. iPhone/iPad Access...................................................................................................................................................................................... 12
3.1 Software Installation..........................................................................................................................................................................12
3.2 App Interface Introduction................................................................................................................................................................ 12
3.2.1 Interface.................................................................................................................................................................................. 12
3.2.2 Add Camera............................................................................................................................................................................ 13
3.3 Live View and Setting....................................................................................................................................................................... 15
3.3.1 Viewing Camera on a Single Window.................................................................................................................................. 15
3.3.2 Viewing Camera on Multi-View........................................................................................................................................... 16
3.4 Edit Camera........................................................................................................................................................................................16
3.4.1 Local Picture and Record.......................................................................................................................................................16
3.4.2 SD/TF Record Playback........................................................................................................................................................ 17
3.4.3 Alarm Setting..........................................................................................................................................................................17
3.4.4 Advanced Setting....................................................................................................................................................................18
3.4.4.1 WiFi Setting.................................................................................................................................................................18
3.4.4.2 User Settings............................................................................................................................................................... 19
3.4.4.3 Time Setting................................................................................................................................................................ 19
3.4.4.4 FTP Setting..................................................................................................................................................................19
3.4.4.5 E-Mail Setting............................................................................................................................................................. 20
3.4.4.6 SD/TF Card Setting.................................................................................................................................................... 20
3.4.4.7 Reboot camera.............................................................................................................................................................20
3.4.4.8 About Camera..............................................................................................................................................................21
3.4.5 Start Video.............................................................................................................................................................................. 21
3.4.6 Delete Device......................................................................................................................................................................... 21
4. Android Access.............................................................................................................................................................................................22
4.1 Software Installation..........................................................................................................................................................................22
4.2 App Interface Introduction................................................................................................................................................................ 22
4.2.1 Interface.................................................................................................................................................................................. 22
Support Email/ Skype: service2@wansview.com 3
4.2.2 Add Camera............................................................................................................................................................................ 23
4.3 Live View and Setting....................................................................................................................................................................... 25
4.3.1 Viewing Camera on a Single Window.................................................................................................................................. 25
4.3.2. Viewing Camera on Multi-View.......................................................................................................................................... 26
4.4 Edit Camera........................................................................................................................................................................................26
4.4.1 Edit camera Alias....................................................................................................................................................................27
4.4.2 Local Picture and Record.......................................................................................................................................................27
4.4.3 SD/TF Record Playback........................................................................................................................................................ 28
4.4.4 Alarm Setting..........................................................................................................................................................................29
4.4.5 Advanced Setting....................................................................................................................................................................30
4.4.5.1 Wi-Fi Setting...............................................................................................................................................................30
4.4.5.2 User Settings............................................................................................................................................................... 30
4.4.5.3 Time Setting................................................................................................................................................................ 31
4.4.5.4 FTP Setting..................................................................................................................................................................31
4.4.5.5 Mail Setting.................................................................................................................................................................31
4.4.5.6 SD/TF Setting............................................................................................................................................................. 32
4.4.5.7 Reboot Device.............................................................................................................................................................32
4.4.5.8 About Camera..............................................................................................................................................................32
5. Web Access................................................................................................................................................................................................... 33
5.1 Start up................................................................................................................................................................................................33
5.1.1 Network Installation...............................................................................................................................................................33
5.1.2 Login....................................................................................................................................................................................... 33
5.1.3 Plugin installation...................................................................................................................................................................33
5.2 Live Video.......................................................................................................................................................................................... 34
5.2 Playback Video...................................................................................................................................................................................35
5.3 Set Up................................................................................................................................................................................................. 36
5.3.1 System.....................................................................................................................................................................................36
5.3.1.1 Device Status...............................................................................................................................................................36
5.3.1.2 Time Setting................................................................................................................................................................ 36
5.3.1.4 Other Settings..............................................................................................................................................................36
5.3.1.5 Multiple Settings.........................................................................................................................................................37
5.3.1.6 Maintenance................................................................................................................................................................ 37
5.3.1.7 Device Information.....................................................................................................................................................37
5.3.2 Network...................................................................................................................................................................................38
5.3.2.1 IP Address Setting.......................................................................................................................................................38
5.3.2.2 Port Setting..................................................................................................................................................................38
5.3.2.3 Wi-Fi Set Up............................................................................................................................................................... 38
5.3.2.4 UPNP...........................................................................................................................................................................39
5.3.2.5 DDNS Setting............................................................................................................................................................. 39
5.3.2.6 RTSP Setting............................................................................................................................................................... 39
5.3.2.7 Onvif Setting............................................................................................................................................................... 40
5.3.2.8 FTP Setting..................................................................................................................................................................40
5.3.2.9 SMTP (E-mail) Setting...............................................................................................................................................40
5.3.3 Video and Audio.....................................................................................................................................................................41
Support Email/ Skype: service2@wansview.com 4
5.3.3.1 Video............................................................................................................................................................................41
5.3.3.2 Image Setting.............................................................................................................................................................. 41
5.3.3.3 On Screen Display Setting......................................................................................................................................... 41
5.3.3.4 Night Vision Setting................................................................................................................................................... 42
5.3.4 Safety.......................................................................................................................................................................................42
5.3.4.1 User Setting.................................................................................................................................................................42
5.3.4.2 IP Filtering...................................................................................................................................................................43
5.3.4.3 Mask Area....................................................................................................................................................................43
5.3.5 Alarm.......................................................................................................................................................................................44
5.3.5.1 Motion Detection........................................................................................................................................................ 44
5.3.5.2 Audio detection........................................................................................................................................................... 44
5.3.5.3 Temp &Hum detection............................................................................................................................................... 44
5.3.5.2 Alarm Action............................................................................................................................................................... 45
5.3.5.3 Armed Time.................................................................................................................................................................45
5.3.7 Log...........................................................................................................................................................................................45
5.3.8 Local Configuration...............................................................................................................................................................46
5.4 Mac Web Access................................................................................................................................................................................ 46
6. Windows PC Software Access.................................................................................................................................................................... 47
6.1 About iSmartViewPro........................................................................................................................................................................47
6.2 Operational Requirements.................................................................................................................................................................47
6.3 iSmartViewPro Installation............................................................................................................................................................... 47
6.4 iSmartViewPro Operation................................................................................................................................................................. 47
6.4.1 CMS Interface.........................................................................................................................................................................47
6.4.2 Access to camera.................................................................................................................................................................... 48
6.4.2.1 Add Camera.................................................................................................................................................................48
6.4.2.2 Edit / Delete Device....................................................................................................................................................49
6.5 Play Video.......................................................................................................................................................................................... 49
6.6 System Settings..................................................................................................................................................................................50
6.7 Local menu bar...................................................................................................................................................................................51
7. Mac Software Access...................................................................................................................................................................................52
7.1 About iSmartViewPro........................................................................................................................................................................52
7.2 Operational Requirements.................................................................................................................................................................52
7.3 Installation..........................................................................................................................................................................................52
7.4 iSmartViewPro 2.0 Operation...........................................................................................................................................................53
7.4.1 Interface.................................................................................................................................................................................. 53
7.4.2 Device Library........................................................................................................................................................................53
Add........................................................................................................................................................................................... 53
Delete....................................................................................................................................................................................... 54
Device Edit.............................................................................................................................................................................. 54
Device information..................................................................................................................................................................54
User Setting..............................................................................................................................................................................54
WiFi Setting.............................................................................................................................................................................55
7.4.3 System Settings...................................................................................................................................................................... 55
7.4.4 Video Library..........................................................................................................................................................................55
Support Email/ Skype: service2@wansview.com 5
7.4.5 Camera Log.............................................................................................................................................................................56
8. FAQs/Troubleshooting.................................................................................................................................................................................57
8.1 Compatibility Settings for Internet Explorer................................................................................................................................... 57
8.2 Plugin Issues.......................................................................................................................................................................................57
8.3 Install IE Tab for Chrome 43............................................................................................................................................................ 58
8.4 Install IE Tab for Firefox 42..............................................................................................................................................................59
8.5 Port Forwarding................................................................................................................................................................................. 59
8.6 iSmartViewPro Exit Abruptly on Windows XP...............................................................................................................................61
Support Email/ Skype: service2@wansview.com 6
Welcome
Thank you for purchasing Wansview K1 1080P Pro HD IP Camera!
The user manual is designed to be a reference tool for the installation and operation of your K1 camera.
Here you can find information about the camera's features and functions, as well as information to aid in troubleshooting.
For quick access to the start-up guide and other support information, go to www.wansview.com/Service/download/
Many of the setup and installation sections below have corresponding videos on YouTube. Scan the QR Code to enter our Youtube
channel
To contact Wansview support, please do one of the following:
1: Contact us by Email: service2@wansview.com / service@wansview.com
2: Contact us by Skype: service2@wansview.com
3: Contact us by Facebook
www.facebook.com/WansviewClub/
Important Security Warning
In order to keep your Wansview camera secure and prevent unauthorized access, please make sure to follow the steps below:
1. Always make sure that your camera has the latest firmware as listed on www.wansview.com/Service/download/
2. Never use the default password for your camera. Always ensure that your password is 8-10 characters and contains a combination
of lowercase characters, uppercase characters and numbers.
Important Safeguards and Warnings.
1. Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2. Transportation Safety
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and installation of the device.
3. Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.
Do not place objects on top of the camera.
4. Repair Professionals
All inspection and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5. Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc.
This product should be transported, stored, and used only in the specified environments as stated above.
Support Email/ Skype: service2@wansview.com 7
Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity of the
camera's sensors.
Ensure that the camera is in a well ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off of the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by the manufacturer.
Before installation, please open the package and check to ensure that all of the components are present.
Contact the retailer where you purchased from the camera, or Wansview directly, if anything is broken or missing in the package.
Support Email/ Skype: service2@wansview.com 8
1．Features and Specifications
1.1 Product Overview
Thank you for purchasing a Wansview K1 Pro HD IP Camera! The product is an integrated indoor IP Camera developed
specifically for network video applications. It is suitable for families, shops, chain stores, supermarkets, office buildings and other
uses.
1.2 Product Profile
1.3 Packing List
Please make sure you received all items including the camera accessories as follows:
Figure 1.3.1
Note: Please contact us immediately if there are any damaged items or if the package is short of any of the accessories listed
above.
1.4 Features
- Superb HD 1080P Video with 1920x1080p 30 fps
- H.264 video compression format with maximum clarity
- Support IEEE802.11b/g/n 150Mbps
- Real Plug and Play, easy set up in 5 minutes
- One Key WiFi Configuration via mobile app
- Equipped with Local search pro tool and instructions on CD.
- Two-Way audio, built in mic and speaker
- Built in Temperature and Humidity sensor
1: Status Led are red, WiFi Led is
blue
2:Please pull out the
Temperature&Humidity sensor
and keep it away from the camera.
Support Email/ Skype: service2@wansview.com 9
- Motion/Audio detection, send alarm pictures or video to email/FTP/SD
- Local Micro SD Card storage up to 64GB
- QSS/WPS button for easy WiFi connection setup
- Provide Wansview DDNS service, support web browser viewing and control interface (IE, Firefox, Safari, Chrome supported),
PC/MAC software on the CD included, and iSmartViewPro iOS/Android app
- Superior high quality 4.2mm Lens
- 6pcs IR LEDs for Night Vision Up to 26 feet distance
2. Device Connection
2.1 Connection Diagram
Figure 2.1.1
Steps for product connection:
Figure 2.1.2
1. Use the power adapter to power up the camera (Please verify the output voltage of the adapter and the allowable voltage value of
the camera).
2. Observe the status LED and
3. Observe the two lights at the network interface. When the orange light on the left side is ON, it indicates that someone is
accessing the camera. When the green light on the right side is ON, it indicates that the network is connected.
4. Pull out the temperature and humidity sensor and keep it away from the camera
You can access the IP camera following the four steps above via a computer by using the power adapter to power up the camera and
connecting the IP camera and router via network cable, or via Wi-Fi. However, before the connection, camera Wi-Fi configuration is
required (under such circumstances, camera Wi-Fi should be configured for the Wi-Fi of the current router so that the camera can be
Support Email/ Skype: service2@wansview.com 10
detected by the LAN computer). For detailed information, please refer to section 2.2 Wi-Fi Set Up.
2.2 Wi-Fi Set Up
2.2.1 Mobile Phone Wi-Fi Set Up
Method 1:
One Key Wi-Fi Configuration
1) Make sure the mobile phone is in a WIFI connection state. Install the “Wansview” app at the Android or iPhone mobile phone
device.
2) Run the app and click . The user can add IP cameras via the following three methods: (Directly input the camera DID;
scan the QR code at the bottom of the camera; LAN search). Then, input the user name and password.
Reminder: When using the camera for the first time, please use the default user name of the manufacturer: admin, password 123456.
3) Click "More", select "Wi-Fi Config", fill in the Wi-Fi password and click "Configuration".
Reminders:
● Please complete configuration within 5min. after camera start-up (while the blue Wi-Fi indicator light is slowly flashing).
Otherwise, configuration cannot be completed and the power must be plugged in again.
● The mobile phone speaker should be close to microphone of camera. Then click "Configuration".
● After successful configuration, the blue Wi-Fi indicator light of the camera will flash quickly several times. And then two
"beeps" will be heard. It will connect to the router automatically. Simultaneously, the blue indicator light will remain on
(The indicator light displays the status without plugging the network cable in. After plugging the cable in, the blue
indicator light will shut off). Click "Configuration" for 1 minute. If no corresponding reaction of the camera is observed,
continuously click "Configuration" for 5 minutes until completion of the configuration.
Method 2:
Wi-Fi Set Up Via Advanced Settings
1) Please keep the camera on-line. Click the icon on the right side of the camera.
2) Enter advanced Settings
3) Select Wi-Fi Setting
4) Automatically search for available Wi-Fi SSID
5) Select WiFi hot spots to connect to
6) Input the password
7) Click Done to complete WiFi set up.
Support Email/ Skype: service2@wansview.com 11
2.2.2 Wi-Fi Set Up Via Network Cable
Connect the IP camera and router via a network cable as shown in Figure 2.1.2. Log into the camera and access the system
configuration page following the steps in section 5. Web Access. Complete the set up and unplug the network cable referring to
section 5.3.2.3 to connect the camera via Wi-Fi.
2.2.3 WPS/QSS One Key Wi-Fi Set Up
Since the camera supports WPS/QSS function, Wi-Fi connection set up can be done in a simple way:
1) Please confirm whether the wireless router that the camera will be connected to supports WPS/QSS function (by reviewing the
router manual or getting support from the manufacturer of the router);
2) Connect to the power supply of the camera, and wait for 1 minute. After the camera starts-up, hold the "WPS" button of the
camera for 3s. Then click the “WPS/QSS” button of the Router. The camera and router will perform Wi-Fi configuration based on
the WPS/QSS protocol. Please wait for 1-2 minutes to check whether it connect successfully or go to your router to find the new
added device. After successful configuration, the blue Wi-Fi indicator light of the camera will flash quickly several times and two
"beeps" will be heard. It will connect to the router automatically. Simultaneously, the blue indicator light will remain on (The
indicator light displays the status without plugging the network cable in. After plugging the cable in, the blue indicator light will
shut off).
Attention: The configuration method is not applicable to some routers since they do not support WPS/QSS. And make sure that the
WPS function has been enabled.
Support Email/ Skype: service2@wansview.com 12
3. iPhone/iPad Access
Wansview APP (iPhone version) is an application developed by our company based on the iOS system. It is applicable to iPad/iPod
of iPhone4s or higher. It supports iOS 6.0 or 9.2. The functional characteristics of this software:
Supports Alarm Notification
Temperature and Humidity Alarm
Supports rapid mobile phone acoustic configuration of camera Wi-Fi;
Supports PnP products of the Smart P2P cloud;
Supports viewing on multiple screens (Supports simultaneous viewing of up to 4 cameras);
Supports Playback SD Card Recording at mobile phone terminal;
Supports video control, video parameter setting, audio monitoring, intercom, pan/tilt control, snapshot and other
functions;
Supports searching for and adding LAN equipment;
Supports editing and management of the equipment (Wi-Fi/Email/Alarm/FTP and other advanced functions);
Supports photo sharing
3.1 Software Installation
3.2 App Interface Introduction
3.2.1 Interface
Message
“Wansview” can be searched for and downloaded from the App Store.
Or scan QR code to download and install App “Wansview” to your
mobile phone.
After installation, the icon will appear on your phone
Camera: On this page, user can add camera,
check camera list and can enter to Edit Camera page.
Support Email/ Skype: service2@wansview.com 13
More
3.2.2 Add Camera
1. Manually add the camera
By tapping icon to check alarm
message, tap the camera you added
you can check the alarm type.
By tapping icon you can check the Local
Records/Photo, Multi-View for the cameras, do Wi-Fi
Configuration, do Push Set and check App version.
By tapping icon you can add camera as your P2P camera.
There are three methods available to add camera: add manually,
LAN Search and Scan QRCode on the bottom of the camera.
Reminder：DID number is showed on the sticker which is on
the bottom of the camera.
Support Email/ Skype: service2@wansview.com 14
2. LAN search:
3. Scan QRCode
Please input the info: Camera DID, Username and Password, then
click .
Default user name:admin
Default password: 123456
Tap “Lan Search”, then the
camera info will appear, click
camera and access to another
page to input password, then
click .
Click 【Scan QRCode】, then scan
the Sticker’s Barcode on the
bottom of the camera.
Support Email/ Skype: service2@wansview.com 15
3.3 Live View and Setting
3.3.1 Viewing Camera on a Single Window
Tap the camera successfully added and displayed online,
tap the camera, then it will start to view the camera.
Or you can Tap > to access to Edit Camera page, choose
Start video.
Tap the monitoring screen. The video menu action
bar will appear.
1: For two-way audio, make the Listen/Talk ON, When
talk, please press Hold Talk, then talk.(not for this
camera)
2: Tap , you can turn ON/OFF the IR LED and
Set or Call Preset(For PTZ camera).
Support Email/ Skype: service2@wansview.com 16
3.3.2 Viewing Camera on Multi-View
3.4 Edit Camera
3.4.1 Local Picture and Record
1.Tap “More” and select Multi-View, there are
Max. 4 cameras can be viewed at the same
time.
2. Tap to hide the equipment list button
3. Tap to exit multiple windows mode
4. which means the camera is playing, tap
it you can stop playing..
When camera is online, click to enter “Edit Camera”
page. On this page, user can check Local Picture and Record,
SD/TF Record Playback, Alarm Setting and Advanced
Setting and Start Video and Delete device.
Tap Local Picture and Record you
check pictures and records on Mobile.
Support Email/ Skype: service2@wansview.com 17
3.4.2 SD/TF Record Playback
3.4.3 Alarm Setting
Alarm Deployment
IO Detection：Sensor type can choose Always open or Always close. When using IO Check, user should enable IO detection,
Always open means external alarm device is needed, and only with alarm trigger, alarm will be valid. If choose Always close, the
camera will be alarm continuously per 30 second.
Motion Detection: Sensitivity can choose Low/ Middle/ High according to needs.
Voice Detection: Sensitivity can choose Low/ Middle/ High according to needs.
Temperature detection: the temperature range can be set from -100℃ to 100℃
“<”means the temperature below the set value, the camera will send alarm notification.
“>”Means the temperature above the set value, the camera will send alarm notification.
Humidity detection: the humidity range can be set from 0% to 100%.
“<”means the humidity below the set value, the camera will send alarm notification.
“>”Means the humidity above the set value, the camera will send alarm notification.
Trigger Alone : The alarm will be triggered for any kind of alarm condition.
Trigger Linkage: If set two or more kinds of alarm methods, only met all alarm conditions, the alarm can be triggered.
Enter SD/TF Record Playback, record
file will be automatically displayed.
User can also search needed files by
clicking icon to enter calendar to
check schedule or alarm record on an
exact date.
Notice： The date in red means there are
recorded files on that day.
Access to “Alarm Setting”, there are
options for Alarm Deployment and
Alarm action.
Support Email/ Skype: service2@wansview.com 18
Alarm Action:
Save Picture to Email: When an alarm is detected, the camera will send two alarm pictures to the email you set. We support Gmail,
Hotmail, Yahoo, Gmx etc.
Save Picture to FTP: When an alarm is detected, the camera will send 2 alarm pictures to the FTP server you set, 3-4 pictures will
be sent if the motion is too frequent.
Save Record to FTP: When an alarm is detected, the camera will send alarm video to the FTP server you set. The video length is
about 15 seconds for each alarm video, for constant recording, the alarm will be upload to FTP every 30seconds.
Save Picture to SD/TF: When an alarm is detected, the camera will send 2 alarm pictures to SD card, 3-4 pictures will be sent if
the motion is too frequent.
Save Record to SD/TF: When an alarm is detected, the camera will send alarm video to the FTP server you set. The video length is
about 15 seconds for each alarm video, for constant recording, the alarm will be upload to FTP every 30seconds.
Trigger IO Output:When an alarm is detected, the external IO output device will be linked then send alarm; it doesn't support PoE.
Preset Linkage: When an alarm is detected, it will be linked to the camera to Pan/Tilt the camera to the Preset you set.
Speaker Linkage:Link the speaker to send alarm when a alarm is detected.
3.4.4 Advanced Setting
3.4.4.1 WiFi Setting
Click to enter “Advanced Settings”, user can edit camera’s advanced
settings.
Tap【WiFi Setting】, User can manually set
WiFi.
Note:
1. It only accept 2.4GHz WiFi signal.
2. The password shall be not longer than 31
characters. The following special characters
are not be supportted in SSID and
password: ‘ and &
Support Email/ Skype: service2@wansview.com 19
3.4.4.2 User Settings
3.4.4.3 Time Setting
3.4.4.4 FTP Setting
Click to enter【User Setting】, the password of the camera
can be modified and Username cannot be modified at
present
Note: the password shall be not longer than 20 characters
Click to enter【Time Setting】，The user can auto correct the local
time zone of the camera to set the camera in the correct time zone.
Click to enter【FTP Setting】, when the user is using the FTP
alarm, user parameters of FTP servers can be set. It is
recommended to fill in “./” for Upload Path. Please refer to
5.2.3.8 for settings.
Loading...
+ 43 hidden pages
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use