Wansview K2 User Manual

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Wansview Full HD

720P IP Camera K2

User Manual

Revised 2edDecember, 2016

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Contents

Welcome.................................................................................................................................................................................................... 4

Important Security Warning.......................................................................................................................................................................4

Important Safeguards and Warnings..........................................................................................................................................................4

1. Features and Specifications................................................................................................................................................................... 6

1.1 Product Profile............................................................................................................................................................................. 6

1.2 Features........................................................................................................................................................................................7

1.3 Uses..............................................................................................................................................................................................7

1.4 Specifications...............................................................................................................................................................................7

1.5 System Requirements.................................................................................................................................................................. 8

2. Camera Management with Smartphones/Tablets...................................................................................................................................8

2.1 Wansview App for iOS and Android............................................................................................................................................9

2.2 Live Streaming...........................................................................................................................................................................10

2.3 Local Picture and Record...........................................................................................................................................................12

2.4 SD/Micro SD Card Record and Playback（Not support）.......................................................................................................13

2.5 Alarm Setting.............................................................................................................................................................................13

2.6 Advanced Settings......................................................................................................................................................................15

2.6.1 Wi-Fi Setting...................................................................................................................................................................16

2.6.2 User Management........................................................................................................................................................... 16

2.6.3 Time Setting....................................................................................................................................................................17

2.6.4 SD/TF Setting（Not support）...................................................................................................................................... 18

2.6.5 OSD Setting.................................................................................................................................................................... 18

2.6.6 Reboot Camera............................................................................................................................................................... 19

2.6.7 About Camera................................................................................................................................................................. 20

3. Web Access.......................................................................................................................................................................................... 20

3.1 Settings.......................................................................................................................................................................................20

3.1.1 Network Installation....................................................................................................................................................... 26

3.1.2 Plugin Installation........................................................................................................................................................... 21

3.2 Live Streaming and Recording on PC....................................................................................................................................... 21

3.3 Playback Video.......................................................................................................................................................................... 22

3.4 Set Up........................................................................................................................................................................................ 24

3.4.1 System.............................................................................................................................................................................24

3.4.2 Network.......................................................................................................................................................................... 26

3.4.3 Video and Audio............................................................................................................................................................. 31

3.4.4 Security........................................................................................................................................................................... 33

3.4.5 Alarm - Motion and Audio Detection............................................................................................................................. 35

3.4.6 Storage............................................................................................................................................................................ 37

3.4.7 Log..................................................................................................................................................................................39

4.Manage Camera with other Apps and Software................................................................................................................................... 40

5.Windows PC Software Access.............................................................................................................................................................. 42

5.1 About iSmartViewPro................................................................................................................................................................42

5.2 Operational Requirments........................................................................................................................................................... 42

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5.3 iSmartViewPro Installation........................................................................................................................................................42

5.4 iSmartViewPro Operation..........................................................................................................................................................42

5.4.1 CMS Interface................................................................................................................................................................. 42

5.4.2 Access to camera.............................................................................................................................................................43

5.4.2.1 Add Camera............................................................................................................................................................. 43

5.4.2.2 Edit/Delete Device.................................................................................................................................................. 44

5.5 Play Video..................................................................................................................................................................................44

5.6 System Setting........................................................................................................................................................................... 46

5.7 Local menu bar.......................................................................................................................................................................... 47

6．MAC Software Access.......................................................................................................................................................................48

6.1 About iSmartViewPro................................................................................................................................................................48

6.2 Operational Requirments........................................................................................................................................................... 48

6.3 iSmartViewPro Installation........................................................................................................................................................49

6.4 iSmartViewPro Operation..........................................................................................................................................................49

6.4.1 Interface.......................................................................................................................................................................... 49

6.4.2 Device Library................................................................................................................................................................ 50

6.4.3 System Settings............................................................................................................................................................... 52

6.4.4 Video Library.................................................................................................................................................................. 52

6.4.5 Camera Log.....................................................................................................................................................................52

7. FAQ......................................................................................................................................................................................................53

7.1 Compatibility Setting for Internet Explorer............................................................................................................................... 53

7.2 Plugin Issues.............................................................................................................................................................................. 53

7.3 Install IE Tab for Chrome 43..................................................................................................................................................... 54

7.4 Install IE Tab for Firefox 42...................................................................................................................................................... 55

7.5 Port Forwarding......................................................................................................................................................................... 56

8. Warranty...............................................................................................................................................................................................59

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Welcome

Thank you for purchasing Wansview K2 Full HD IP Camera.
For any question and product updates please contact us:
1: By email:
US: [email protected]

[email protected]
UK: [email protected]
DE: [email protected]
2: By Skype:
US:[email protected]
UK:[email protected]
DE:[email protected]
or check FAQ’s at the end of this User Guide.
3: Contact us by Facebook

www.facebook.com/WansviewClub/

4: Contact us by https://www.youtube.com/channel/UCPRXQcIkLsMAWQtpGxVx_jw

Or scanning the QR code to enter our Youtube channel.

Important Security Warning

In order to keep your Wansview camera secure and prevent unauthorized access, please
make sure to follow the steps below:

1. The camera has always the latest firmware installed. If we update the firmware, we
upload it on www.wansview.com/Service/download/

2. Change the default password for your camera. We suggest that your password is more
than 8-10 characters and contains a combination of lowercase characters, uppercase
characters and numbers.

Important Safeguards and Warnings

1. Electrical Safety

All installation and operation should conform to your local electrical safety codes.
We assume no liability or responsibility for any fires or electrical shock caused by improper
handling or installation.

2. Transportation Safety

Heavy stress, violent vibrations, and excess moisture should not occur during

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transportation, storage, and installation of the device.

3. Installation

Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.
Do not place objects on top of the camera.

4. Repair Professionals

All inspection and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or
user-attempted repair.

5. Environment

The camera should be kept in a cool, dry place away from direct sunlight, flammable
materials, explosive substances, etc.
This product should be transported, stored, and used only in the specified environments
as stated above.
Do not aim the camera at a strong light source, as it may cause overexposure of pictures,
and may affect the longevity of the camera's sensors.
Ensure that the camera is placed in a ventilated area to prevent overheating.

6. Operation and Maintenance

Do not touch the camera sensor or lens directly.
To clean dust or dirt off of the lens, use an air blower or a microfiber cloth.

7. Accessories

Be sure to use only the accessories recommended by the manufacturer.
Before installation, please open the package and check to ensure that all of the
components are included.
Contact us if anything is broken or missing in the package.

8. Battery Drainage and Data Consumption

Please remember to exit the app after use, to prevent battery drainage and data
consumption.

9. Compliance

FCC, CE, ROHS

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1．Features and Specifications

The Wansview HD IP Camera is an integrated indoor IP Camera developed specifically for
network video applications.

1.1 Product Profile

The Wansview HD IP Camera comes with 4 PCS IR LED , a CMOS Sensor, and built-in
Microphone with 120 degree viewing angle.

Front View/ Rear View

Packing List

Please make sure you received all items including the camera accessories as follows:

Note: Please contact us immediately if there are any damaged items or if the package is short of any of the accessories listed

above.

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1.2 Features



720p Full HD Video at 30fps



Live streaming



Night vision distance up to 20 feet



120 degree viewing angle



Real plug and play, easy set up in 5 minutes



One key WiFi configuration via mobile app

1.3 Uses

 Home Security

 Business Security

 Entryway Monitoring

 Baby Monitoring

 Pet Monitoring

 Elderly Parents

1.4 Specifications

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1.5 System Requirements

 An iOS mobile device or

 An Android mobile device or

 A Windows PC/MAC.

 An email address for receiving alert notifications

 A 2.4 Ghz Wi-Fi network (name and password) and high speed Internet connection

(DSL, Cable, FIOS) with a minimum 1 Mbit/sec upload speed.

Before installation please check your internet speed. Get your Wi-Fi username and
password and if they contain the special characters “&” and ‘, please remove them before
set-up (change password). Set WPA2-PSK（AES） Encryption, channel 6 and check if the
DHCP switch is on. Follow this link to learn how to access your router:

www.wikihow.com/Access-a-Router.

Position your camera in 50ft/15m distance from the router and close to an DC Plug. The
included power cord is 9.8 ft long. If you need a longer power cord please contact us to
get advice. Users can extend Wi-Fi signal with Wi-Fi extenders and get a longer power
cord, if needed. Check the quality of the video before final mounting. For indoor
installations, the range might be less if metal objects or thick walls and ceilings are
between the camera and the router. Quality is affected also by the number of devices
connected to the network and by interferences from other networks/devices. If video
quality is not good, we advise to position the camera closer to the router or reduce
resolution and the frame rate (fps).

Users can place indoor cameras in protected outdoor areas (such as a covered porch) as
long as it remains dry and within its operating temperature range of -10 to 50 degrees C.
The camera is not waterproof and any exposure to moisture and/or temperatures outside
the operating range will void our one-year limited warranty. Users can guard outdoors by
placing the camera behind a window, making sure to disable IR Leds and open the
outdoor lights.

The Wansview Camera is a P2P camera as long as the camera is connected to the internet.
Users can view the camera from smartphones/tablets or PC, wherever they are using
cellular data or Wi-Fi connections. If users don’t want to use the internet to access the
camera, and choose to access only in their own private network/LAN, we can supply a tool
which can disable P2P and DDNS functionalities. Please contact our customer service

2. Camera Management with Smartphones/Tablets

Users can manage the camera from smartphones/tablets (chapter 2) and web browsers
(Chapter 3). Mobile users can manage the camera with our proprietary apps and plugins or
with other popular apps like (chapter 4):

- tinyCam Monitor by Tinysolution LLC (http://tinycammonitor.com)

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- Blue Iris by Perspective Software (http://blueirissoftware.com)

- Sighthound Video (https://www.sighthound.com)

- iSpyConnect (http://www.ispyconnect.com).

For Businesses we provide also local software to be installed in the PC. Please contact us if
you are interested in it or visit our website .
http://www.wansview.com/Service/download/23.html

Performance and functionalities vary according the software/app. If you are not
satisfied with a particular function, try to manage it with another software/app.
Please get in touch with our friendly customer service for any advice.

2.1 Wansview App for iOS and Android

Go to the App Store and install the “Wansview” app. Connect the camera to the power
source with the provided adapter. Users can connect cameras by Ethernet RJ-45 cables or
through Wi-Fi network. In general, cable connection offers better video quality.

Note: Wansview App Pictures are taken on the iOS Version. Android and iOS App have the
same structure but a little different design.

Wi-Fi Set Up

Steps for product connection:

1) Use the power adapter to power up the camera(Please verify the output voltage of the
adapter and the allowable voltage value of the camera).

2) Make sure the mobile phone is in a WiFi connection state. Install the “Wansview” app
at the Android or iPhone mobile phone device.

3) Run the app and click . The user can add IP cameras via the following three

methods(directly input the camera DID; scan the QR code at the bottom of the camera;
LAN search). Then, input the user name and password and save it.
Attention: When using the camera for the first time, please use the default user name :
admin and password: 123456.

4) Click "More", select "Wi-Fi Configuration", fill in the Wi-Fi password and click
"Configuration". You will hear a sequence of beeps. ATTENTION: Your Wi-Fi name and

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Password should not contain special character 'and &.And Wi-Fi password is no longer
than 31 characters.Make sure complete the setup process in 5 minutes.

5) Camera is online.

Immediately after setup go to:

1) Advanced Settings > User Management to change User and Password

2) Advanced Settings > About camera and take note of the camera’s IP and

camera’s Port

2.2 Live Streaming
Viewing Camera on a Single Window

a) Tap cameras to view videos streamed by

added cameras

b) Tap the monitoring screen to see the
video menu.
c) Digital Zoom is available on the screen

by enlarging fingers (4X digital zoom).

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1: Two-way audio function: Turn on Listen and Talk. (1-way audio in this model)
2: IR Leds switches on at night when the luminosity is under 5 lux. If you want control the

IR Led manually, please Tap to turn ON/OFF the IR LED.

3: The Preset function allows to set up to 8 spots on the video and recall them quickly. First
select the spot, then press 1 to 8 and then Call（Not support in this model）

Viewing Camera on Multi-View

1.Tap “More” and select Multi-View. Up
to 4 cameras can be viewed at the same
time. Click on cameras on the list to add
the view on the main screen.

2. Tap to hide cameras’ list

3. Tap to exit multiple windows
mode

4. Press to play camera. Tap again to
stop the video.

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2.3 Local Picture and Record

During live streaming, users can take snapshots by tapping on Snapshot to phone and
record to phone. To stop recording, tap again or exit from the live streaming.
In Local Picture and Record users can find all the pictures and videos taken.

Share pictures and records

To share pictures and records follow the steps indicated in the screenshots.

Save records to phone and delete records

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2.4 SD/TF Card Record Playback(Not support in this model)

If a SD Card is installed in the camera, from the Advanced Settings users can choose to
record or not on the SD card by switching the SD/TF Recording button.

To view recordings, access to SD/TF Record and Playback. Choose a day in the calendar,
then select Schedule or Alarm click Done to see the list of recorded video on the SD card.

2.5 Alarm Setting

The IP Camera begins recording when it detects movement/audio and stops recording in
30 sec. In this section, users can customize the motion detection feature. This feature can
be set on the app or in the web interface. Motion is detected by changes in the pixels of
the images.

Select the videos recorded, click

to save videos in the mobile
phone.
Click to delete videos.

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Please note that motion detection doesn’t work through windows. In this case we
recommend to connect an external motion sensor out of the window using the IO alarm
port.

Access to “Alarm Setting” to set Alarm Deployment, Alarm Action and Time Deployment.

Alarm Deployment

In the Alarm Deployment screen users can set:
IO Detection: sensor type can be chosen Always open and Always close. Always open
means external alarm device is needed, and only with alarm trigger, alarm will be valid. If
we choose Always close, the camera will be alarm continuously per 30 second.
Motion Detection Sensitivity: users can choose Low/ Middle/ High sensitivity according
to their needs.

Voice Detection Sensitivity: user can choose Low/ Middle/ High according to needs.
Temperature detection(K1): the temperate range can be set from -100℃to 100℃

“<” means the temperature below the set value, the camera will send alarm notification.
“>” means the temperature above the set value, the camera will send alarm notification.
Humidity detection(K1): the humility range can be set from 0% to 100%.
“<” means the humidity below the set value, the camera will send alarm notification.
“>” means the humidity above the set value, the camera will send alarm notification.
Attention: K2 has no such function in temperature and humidity detection.

Alarm trigger type
Trigger alone: The alarm will be triggered for any kind of active alarm event (Motion/

Voice/IO).
Trigger link: The alarm will be triggered for multiple detection at the same time (Motion/
Voice/IO).

Alarm Action

Once the alarm is set, users will receive a notification on the smartphone and can choose
to:

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Save Picture to Email: When an alarm is detected, the camera will send two alarm
pictures to the email box. The camera supports Gmail, Hotmail, Yahoo, Gmx ect.
Save Picture to FTP: When an alarm is detected, the camera will send 2 pictures to your
FTP server,3-4 pictures will be sent if the motion is enough frequent. Click on FTP Setting
to setup FTP.
Save Record to FTP: When an alarm is detected, the camera will send a 15 seconds video
to your FTP server; for constant recording, the alarm will be upload to FTP every 30
seconds.
Save Picture to SD/TF: When an alarm is detected, the camera will send 2 pictures to the
SD card.
Save Record to SD/TF: When an alarm is detected, the camera will send a 30 seconds
video to the SD card.
Trigger IO Output: User can add a siren or another alarm device to the camera. When an
alarm is detected, the external IO output will work. Users can choose alarm duration from
5 to 30 sec.
Preset Linkage: When an alarm is detected, the camera will focus on one of the 8 Preset
spots (see above).
Speaker Linkage: When an alarm is detected the speaker will act as a siren for the chosen
length (5-30sec).

Time Deployment

Users can set time and day of the week where the alarm function is active.

2.6 Advanced Settings

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2.6.1 Wi-Fi Setting

Tap Wi-Fi Setting to manually input the Wi-Fi password.
Note:

1. This camera supports only 2.4GHz frequency.

2. Password shall be no longer than 31 characters. The following special characters not
support in SSID and password: ‘ and &.

2.6.2 User Management (Change User and Password)

In User Management, users can set 3 level of access to the camera:

- Administrator: Full access rights

- Operator: Can operate the camera, but not access to advanced settings

- Viewer: Only can view camera. No Pictures or Recordings.

Note: password shall be no longer than 20 characters

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2.6.3 Time Setting

2.6.4 SD/TF Card Setting(Not support in this model)

Click "SD/TF Card Setting" to check the SD card capacity and status. A 64Gb SD card can
store videos continuously up to 3 days.

Click "Time Setting" to set time and time
zone.

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Enable the “record coverage” to overwrite the old files automatically. Otherwise, when the
SD card is full, recording function will stop.
Users can record videos from 2 to 15 minutes in the continuous mode.
Enable the SD card recording, to record constantly. For example, if record time set at 2
minutes, the camera will record every 2 minutes
Users can set the Recording bitrate (Resolution):
1: 1280x720 pixels
2: 640x360 pixels
3: 320x180 pixels

2.6.5 OSD (On Screen Display) Setting

Click "OSD Setting" to set:

- Overlay time: camera time in live streaming, recording and pictures

- Overlay name: camera name in live streaming, recording and pictures

2.6.6 Reboot camera

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Reboot camera if the camera is not working. Please note the setted specification will
change once rebooted.

2.6.7 About Camera

Remember to exit the app after use, to prevent battery draind data consumption

3. Web Access

There is a CD included when you buy the camera, please insert it into the CD driver of your
PC to install the search tool SearchPro to your PC. If your PC doesn’t have a CD driver or
the CD can’t be read, please go to our official website www.wansview.com/service to
download it.
Please note: SearchPro can only be used in a LAN.
If you lost the label which is on the bottom of the camera and forget the DID number, you

On this page, user can check the
camera firmware version and other
data cameras. To update the camera
firmware, user should login in the Web
Interface.

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can select Smart P2P with SearchPro to get the DID number (starts with VIEW). Also you
can change the camera’s IP address and Port number via the Search Tool.

3.1 Start up

3.1.1 Network Installation

The Login mask will appear:

3.1.2 Plugin installation

View Video-Mode 1 - Complete Camera Management

The Camera has 2 view mode:
View Mode 1 supported by an OCX
Plugin (HYPlayer.exe)
View Mode 2 supported by an Adobe
Flash Player Plugin

1: Please install and start the SearchPro tool
2: The camera tool will automatically find all Wansview IP
Cameras in your network and will show their IP address.
3: If your camera doesn’t find your IP address right away,
please wait 10-15 seconds for your routers DHCP service
to assign an IP address to your camera.
4: Double-click the camera’s IP address to open the web
user interface with your default browser and you will be
greeted by the camera’s login window.

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Click on Download Plugin to download and install the OCX Plugin-HYPlayer plugin.

Note: If you use Google Chrome or Firefox you need to install the IE tab:

- Firefox > Add-ons > Extensions. Search for IE Tab and install.

- Chrome > More Tools > Extensions. Search for IE Tab and install.（Details in FAQ）

View Video- Mode 2 – Limited Camera Management

This view is supported by the Adobe Flash Player plugin and if is not installed, the browser
will prompt to download and install the plugin.

In the Flash Player mode, users have less functions. Microsoft Edge is not supported.

3.2 Live Streaming and Recording on PC

/ Play/ Stop: Play and stop video.

Menu Bar
Video Menu Bar

Pan/Tilt Control

Set Preset

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Listen: If your PC is equipped with speakers, click here to listen from your camera.

Talk: Activate the Talk function. A microphone is needed in your PC. Adjust volume

under Set up > Video & Audio >Audio.

Snapshot: Capture live images and save to PC. Set folder for the snapshots in Setup >

Local Configuration. Snapshots format is JPG.

Record: Record and save to PC.

Digital Zoom: click here to adjust the camera 4X digital zoom.

Show/Hide Control Panel.

Resolution: Choose 3 resolutions 1920x1080 / 640x360 / 320x180

3.3 Playback Video

Click "Playback Video" to enter the SD card video file playback page. Click the video date
to inquire. Click "Search" to list the video files of the selected day. Click listed files to play
back. Download files on PC with the download button.

Set up to 8 camera preset spots, as explained above in the App
Section.(Not support of this model)

Use the control panel to pan and tilt your camera’s head. Click or to move
camera’s head horizontally or vertically. Stop camera movement and it will go
to the initial position.

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3.4 Set Up

3.4.1 System

System > Status

System > Time Setting

System > Pan & Tilt

Users can choose to sync time to the PC or
to a NTP server.

Data about the current Camera
Status.
Check the Internet IP address by
double tapping Internet IP address

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System > Other Settings

System > Multiple Settings

Turn off Led indicators at your
choice.

Add up Cameras for multiple 4 view.
Get their IP and Port, Input User and
Password. Name them.

Users can set the pan/tilt speed
(fast/medium/slow) and cruise circles.

Users can disable motion detection
when the camera pan or tilt.

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System > Maintenance

In System Maintenance users can reboot/restore to default / backup/upgrade camera.

System > About

In System About users can check the latest camera’s firmware which can be downloaded at

www.wansview.com.

3.4.2 Network

These functions are meant to be managed by technical specialist except for FTP
Server Settings and SMTP Settings. Contact our friendly customer service for
specific technical needs.

Network > IP setting

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You can set the camera IP address by your router(DHCP) or you can manually set a fixed

address.

-IP address (for example 192.168.x.x)

-Subnet mask(for example 255.255.255.0)

-Gateway(IP address of your router; for example 192.168.x.1)

-Primary DNS(IP address of your router; for example192.168.x.1)

-Secondary DNS(IP address of your router; for example192.168.x.1)

Network > Port setting

At "Port Setting", users can change web access port (http port). Port setting range:

80-65535. Pay attention not to conflict with other port values.

Network > Wi-Fi setting

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At "Wi-Fi Set Up", click "Search" and start up "Wi-Fi". Choose the wireless router to be

connected. Input the password to connect to the router. Click Save to complete Wi-Fi

Configuration. After completing the configuration, click Test to confirm whether it is

connected to the wireless router.

Network > UPNP setting

If the user wants to view the camera through the internet, the router and camera UPNP

port forwarding function need to be turned on.

Before auto port mapping, please ensure your router supports UPNP and has been

enabled.

Network > DDNS setting

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Users can access the camera via DDNS domain name provided by the manufacturer for

free or a third party domain name. Port mapping is required while using domain name to

access. The third party domain name supports 3322.org/dyndns.org/ No-iP.com.

Network > RTSP setting

The user can set the RTSP port after entering RTSP Setting bar. In addition, the RTSP

Authentication function can be closed. Default value of RTSP port is: 554 Selection range:

554-65535

Some general RTSP streaming media software can be adopted to access video on the

device, such as VLC. Access links are as shown below:

The first bit stream: rtsp://user: password @IP:rtsp port /live/ch0

The second bit stream: rtsp://user: password @IP:rtsp port /live/ ch1

The third bit stream: rtsp://user: password @IP:rtsp port /live/ ch2

Network > Onvif setting

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Onvif is a global standard for the interface of IP-based security products. The ONVIF

protocol ensures interoperability between products regardless of manufacturer, allowing

you to integrate your IP camera as a generic ONVIF camera into existing security systems.

Enter Onvif Setting. The user can start up and calibrate Onvif functions. The default setting

for Onvif calibration is on.

Note: NVR devices of some manufacturers do not support camera access with Onvif

calibration. Our device supports Onvif versions 2.5 and below.

Network >FTP Settings

FTP Server Address: This field allows the user to designate an IP address or DDNS address

for the FTP server.

Server Port: This field allows the user to designate the port number for the FTP server.

User Name: Input FTP user name.

Password: Input FTP password.

Path: Specify a folder for storing video and pictures, for example: /NCM751GA

Note: If you want to save the alarm picture and video to FTP, you must build an FTP sever,

then create an FTP account with a password (not an anonymous account) on your FTP

server and FTP account must have create and delete file rights.

Network >SMTP (E-mail) Setting

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To get started, make sure that your e-mail provider supports SMTP. Then input required

parameters.

Mainstream E-mail suffixes supported by SMTP include: smtp.gmail.com, mail.yahoo.com,

smtp.gmx.com, smtp-mail.outlook.com. Take Gmail setting as an example.

Server address: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to

enter the SMTP server used by the email service.

Server Port: This field allows the user to enter the port that corresponds to the selected

SMTP server. The SMTP port is usually set at 25 if there is no security. Some SMTP servers

have their own ports, such as 587 or 465. Specific port number is determined by mail

service provider.

Security connection: This dropdown box allows the user to select an encryption type.

Authentication: It should be on.

User name: Input email address.

Password: Input APP password. APP password allows 2 steps verification in your Gmail

account. Click Profile>Account>Sign-in &Security to create App password.

Sender Address: This field allows the user to enter the email address to which alarms are

sent. This email address should be consistent with the above Email address for the User

name.

Receiver Address #1: These fields allow the user to enter the receiver email address

which will receive any emails pertaining to alert and alarm emails.

Mail subject: This field allows the user to define the subject line of the email.

Mail content: This field allows the user to define the mail content.

3.4.3 Video and Audio

Video and Audio > Video

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Users can set the exact AC Frequency.

Bit stream settings include: Resolution（1920*1080 or 1280*720）, Bit rate (256~4096kbps),

Frame rate (1~30fps)

Video and Audio > Audio Setting

Here you can adjust Microphone and Speaker volume

Video and Audio > Image Setting

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Here you can adjust the image parameters brightness, contrast, saturation and hue. You
can also flip and mirror the video image when tick the options.

Video and Audio > On Screen Display Time and Camera Name

Enter "OSD Setting" to overlay the time and name on the video image.

Video and Audio > Night Vision

3.4.4 Security

To modify /add /delete administrator operator and viewer can be set in this page. (add
up to 8 viewers and set rights in total).
Reminder: After the operation, click Save. Then click Refresh so that the edited content
will be displayed on the web page.

Enter "Night Vision Setting" to set
IR LED and IRCUT. Once IR LED is
off, the IR LED IR cut will not work
any longer.

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Security > IP Filtering

Security > Mask Area (not available for MAC users)

This screen allows for the filtering of IP
addresses, either blocking them or
granting them access to the camera.
This feature helps make the camera more
secure by limiting remote access only to
approved users. Below is a Screen shot of
the IP Filtering screen.

Users exclude up to 4 areas from

monitoring.

Click Start Setting and check the

windows.

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3.4.5 Alarm - Motion and Audio Detection

Alarm > IO Detector

Alarm > Motion Detection (Intruder Monitor)

The IP Camera begins recording when it detects movement/audio and stops recording in
30 sec. In this section, users can customize the motion detection feature. This feature can
be set on the app or in the web interface. Motion is detected by changes in the pixels of
the images.

Please note that motion detection doesn’t work through windows. In this case we
recommend to connect an external motion sensor out of the window using the IO alarm
port.

The Motion Detection in the Web
Interface is more advanced than in the
App. User can set up to 4 detection
areas and different sensitivity. 15
corresponds to the lower level and 55 to
the mid-level.

Camera allows user to add an external source of
alert (motion sensor or push button). We
recommend the Instar IN-500 PIR Sensor as
external motion sensor.
The external sensor can be always open or
always close. Please check your alarm device
setting in the user guide.

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Alarm > Audio Detection (Baby Monitor)

Alarm > Alarm Action

Once the alarm is set, users will receive a notification on the smartphone (only Android) if
the app is running on the background and can choose to get:
Snapshot to Email: When an alarm is detected, the camera will send three pictures to the
email box. Users can set up to 2 recipients.
Click Mail Setting to setup the email. Check your email provider for SMTP Server and Port.
Snapshot to FTP server: When an alarm is detected, the camera will send 2 pictures to
your FTP server. Click on FTP Setting to setup FTP.
Recording to FTP server: When an alarm is detected, the camera will send a 15 sec video
to your FTP server.
Snapshot to SD/TF: When an alarm is detected, the camera will send 2 pictures to the SD
card.
Recording to SD/TF: When an alarm is detected, the camera will send a 30 sec video to

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the SD card.
Trigger IO Output: User can add a siren or another alarm device to the camera (wired).
When an alarm is detected, the external IO output will work. Users can choose alarm
duration from 5 to 30 sec.
Trigger Preset: When an alarm is detected, the camera will focus on one of the 8 Preset
spots (see above).
Trigger Speaker: When an alarm is detected the speaker will act as a siren for the chosen
length (5-30sec).
Trigger indipendently: The alarm will be triggered for any kind of active alarm event
(Motion/ Voice/IO).
Trigger jointly: The alarm will be triggered for multiple detection at the same time
(Motion/ Voice/IO).

Alarm > Armed Time

3.4.6 Storage

SD Card Management(Not support in this model)

By default alarm is armed 24h/7 days.
Users can choose specific days and
time ranges.

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Storage > SD card Capture (Timed Snapshots)(Not support in this model)

Storage > SD Card Scheduled Recording(Not support in this model)

Take Timed snapshots
and save them on the SD
card

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Schedule recording and store them on SD card. Set the time span of each recording.
Choose the resolution/bit rate.
Reminder: The system default is automatic overwriting for the SD card video. If the storage
space is full, the new video will automatically overwrite the earliest video file.

3.4.7 Log

Log > Local Configuration (not available for MAC users)

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4. Manage Camera with other Apps and Software

Add Camera to iSpy Connect

Steps

1. Add IP Camera

2. In the Video Source mask, select the FFMPEG(H2.264) tab

3. In the URL field type: rtsp://user:password@IP:port/live/ch0 or ch1 or ch2

4. RTSP Mode: select TCP

5. Test

6. Click OK

7. In the following mask, click finish

8. The camera is online

User: your user
Password: your password
IP: your camera’s IP (get it from the app)

Enter "Local Configuration". You can set the save path for videos and pictures on your PC as
well as the recording duration.
Reminders:
1: When using IE9 or higher, please run the browser video path and picture path as
"administrator" so that you can save the files successfully. The default video path is "HYRec"
on disk C. The default picture path is “HYSnap” on disk C.
2: The user can start up the Motion Detection Alarm and view the flashing box on the
screen.

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Port: your camera’s port (get it from the app)

Add the Camera on Blue Iris

In IP camera configuration, input:

- IP: the camera’s IP address

- HTTP port: camera’s port

- RSTP port: default 554

- User

- Password

- Make Model: NCM GA/GB

- Path: ch0, or ch1 or ch2

Click OK

Add the Camera to Sighthound Video

Set-up with Ethernet Cable - Add Camera by wizard
In camera setup, choose:
Camera Type: network IP Camera
Manufacturer: Other
Click Next
Choose: setup Sighthound video with a network camera that is already working
Click Next
Select your camera by the IP
Click next
Input User and Password
Follow the wizard

Add Camera by RSTP

In camera setup, choose:
Camera Type: network IP Camera
Manufacturer: Wansview
Click Next
Select Camera Type: other IP camera
Protocol: RSTP
IP address:
RSTP port: 554
Stream Path: live/ch0
Input user and password
Click Next.

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5. Windows PC Software Access

5.1 About iSmartViewPro

ISmartViewPro is an IP centralized monitoring software provided by the SmartCloud IP
Camera centralized monitoring software manufacturer. It supports monitoring, intercom,
video recording, alarm detection and other functions on IP cameras on a LAN and internet
environment.
ISmartViewPro supports installation and operation on Windows system.
Features of iSmartViewPro:



Supports P2P cloud camera connection;



Supports DDNS dynamic domain name connection;



Supports multinational language switching;



Supports local schedule video recording;



Supports alarm recording and snapshot;



Supports image settings;



Supports user smart "skin changing".

5.2 Operational Requirements

For stable operation of iSmartViewPro,



Internal storage: Over 1G



CPU: Dual-core CPU



Internal storage: Over 1G



Hard disk: Over 500G



Operating system: Windows XP or above(When using XP, please use Compatibility

mode. Kindly check FAQ 8.6).



Screen resolution: ≥1024*768

5.3 iSmartViewPro Installation

Access iSmartViewPro installation software:
Access the installation software from the camera disk or official website of our company
http://www.wansview.com/Service
Please create a desktop shortcut when you install iSmartViewPro

Desktop shortcut icon

5.4 iSmartViewPro Operation

5.4.1 CMS Interface

Double-click the desktop shortcut of iSmartViewPro on the desktop with the mouse to run
iSmartViewPro client software.

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A: Camera control menu bar setting
B: Video and video menu bar setting
C: Local menu bar setting
D: Camera operation log
E: Search
F: System language switching and other function settings

5.4.2 Access to camera

5 .4.2.1 Add Camera

a. Search to Add

Click icon to add camera. User can Add device

manually or Search to Add.

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Click "Search to Add" to access to search page. Tick corresponding device type for
searching. Fill in the correct user name and password for the detected device.
Reminder: After being saved, the device will be displayed in the device list.

b. Add device manually

5.4.2.2 Edit / Delete Device

Edit Device icon Delete Device icon

Select a camera in device list and click "Edit Device" or "Delete Device" to manage device.

5.5 Play Video

Double-click the device name to play video.

Click "Add device manually" to add page.
The items marked with “*” are required to
be filled in.
Reminder: Please select correct
corresponding "device type".
Please fill in DID while selecting SmartP2P.
Please fill in DDNS or IP address while
selecting X series.

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Click here to activate the camera’s speaker and microphone.

Click here, user can capture live pictures and it will be stored to your local computer

Video status display (divided into two types: manual video display status and

scheduled video display status)

5.6 System Settings

Click to adjust brightness and contrast of the
camera. The user can choose resolution and can tick
Mirror or Flip if the video is upside down.

Click to pan and tilt the camera by click
Up/Down/Left/Right arrow.

Select the camera and right click the camera name, then
more operation options will be appear.

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Click to access to system setting.

1: Save Path: The default snapshot pictures and videos storage path is Disk D. The user can
change the setting at his own discretion.

2. Alarm trigger: Supports snapshot, Alarm Recording, Play Alarming Voice.
Reminder: Only if set the alarm on the camera (motion detection/alarm)the local "Alarm
triggering"
of iSmartViewPro be executed successfully.
3: Pop up Snapshot Window
4: Play automatically after reboot: When it is clicked, the devices in the device list will be
automatically connected and played after restarting the software.

Set 24/7 scheduled recording

User needs to create scheduled video when required to use local video scheduling to set

the scheduled video; video status display (divided into two types: manual video display

status and scheduled video display status);

Create a default record plan

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5.7 Local menu bar

Play /close all devices in device list

View Camera on Multiple windows

Playback and Query Recorded video

Tick Select All Time, and Save.
User can change the File duration. 60 minutes means
each recorded file is around 60 minutes,you can change
duration by yourself
Reminder: While creating video scheduling, select
“ Sustain Recording, stop record when the disk is only
1GB space” or “not enough 1GB space, cover earliest
file to continue record”.

Choose the created record plan, then Save.

Open the video playback player so that you can
directly access corresponding video files of each
camera according to the video path. Please refer to
the figure below.

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Manage device Log

Full screen mode

6. Mac Software Access

6.1 About iSmartViewPro

ISmartViewPro 2.0 is an IP centralized monitoring software provided by the SmartCloud IP
Camera centralized monitoring software manufacturer. It supports monitoring, intercom,
video recording, alarm detection and other functions on IP cameras in a LAN and internet
environment.
ISmartViewPro 2.0 supports the Mac OS operating system.
Features of iSmartViewPro 2.0:



Supports SmartP2P smart cloud platform camera;



Supports multinational language switching;



Supports local video;



Supports local video playback;



Supports image settings;

6.2 Operational Requirements

For stable operation of iSmartViewPro, the following minimum system parameters are
suggested:

On this icon, users can query camera
operation, such as detailed operation time
for Play, Snapshot Record, Get Param, as
well as log type etc.

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CPU: Dual-core CPU
Internal storage: Over 4G
Hard disk: Over 500G
Operating system: Mac OS*10.9 or above
Screen resolution: ≥1024*768

6.3 iSmartViewPro Installation

Access iSmartViewPro 2.0 installation software:
You can download the software from the CD or official website of our company
www.wansview.com/service
Double click to open the dmg file. Drag iSmartViewPro 2.0 to copy it to the computer
according to the direction of the arrow.

6.4 iSmartViewPro Operation

6.4.1 Interface

Run iSmartViewPro2.0 client software on the computer as shown in the figure below:

6.4.2 Device Library

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Check setting list, add, delete and advanced settings of the camera

Icon: Show camera list by Icon List: Show camera list by List.

Add

Delete

Set
Device Edit

Click to enter Add Camera. Cameras can be added

manually or Lan Search

Select a specified camera. Click
to delete the camera from the list.

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Device information

User Setting

WiFi Setting

To modify device name and change
password

To check relevant information of the
camera

To modify user name and
password of the administrator

1: Search your WiFi SSID
2: Choose your WiFi SSID
3: Input your WiFi password, and
make sure it is correct.
4: Save

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6.4.3 System Settings

6.4.4 Video Library

Click the cameras at the right side for real-time viewing

6.4.5 Camera Log

The user can get online information of the device through a camera log query, such as
alarm information etc.

On the system settings, user can set Local
path for snap picture and recorded
videos, as well as set the record time
length for each file.
User can also choose language this page.

Live Video

Real-time Live video, Snap, Record for the camera, and

choose Resolution and IR led ON/OFF.

Local Recording

Check local recorded files or playback the local

recorded video.

1/4/9 Windows Full screen

Color Adjust:

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7.FAQs/Troubleshooting

7.1 Compatibility Settings for Internet Explorer

When using Internet Explorer 9 or higher to view the camera, if you have already
downloaded a plug-in for camera, but still have no live video, please perform the following
operations:
Click Compatibility View Setting >Add> Close.

7.2 Plugin Issues

Question: I’ve already installed a Plug-in for the browser, but the live stream shows
messy code like the image below:

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7.3 Install IE Tab for Chrome 43

Due to the fact that Chrome43 and higher no longer support NPAPI plug-in, IE tab is need
to be installed for Chrome.

Here is how to install an IE tab for Chrome:

1. Visit https://chrome.google.com/webstore/search/IE%20tab.hl=en to go to the Chrome
web store to download and install an IE tab.

Please follow these steps to fix this issue:
Open CMD ===> input command "regsvr32",
press the space key===> find the installation
package for "npHYplayer.dll", then
drag "npHYplyaer.dll" into the CMD window
after “regsvr32” (as shown in Figure 8.4) ====>
Press Enter, a dialog box will pop up (Figure 8.5)
that says that the npHYPlayer.dll has been
installed successfully. Click to
confirm====>You can refresh or re-open the
web page to view camera in real time.

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2. Open Chrome, right-click on a blank place; choose the IE Tab option-- click Open in IE
Tab

7.4 Install IE Tab for Firefox 42

Due to the fact that Firefox 42 and higher no longer support NPAPI plug-in, IE tab is need
to be installed for Firefox.

Here is how to install an IE Tab for Firefox:

1. Please visit https://addons.mozilla.org/en-US/firefox/addon/ie-tab/ to download the IE Tab for Firefox.

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2. Open Firefox, right click and choose "View Page in IE Tab". Then you can view live
stream on camera.

7.5 Port Forwarding

Every time you reboot the camera, the Local IP Address will be changed, so you’d better
set the camera’s local IP using the SearchPro tool (on the CD).

There are two ways to do port forwarding:

1. One router connected (only one router used, and the router is directly connected

to the WAN)

Log on the router, find the Port forwarding (or Port Mapping or Virtual Server), then add
camera’s local IP and Port as in the figure below:

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2 .Multiple routers connected (there are 2 or more routers used, and your camera is
not directly connected to the router that is connected to the WAN port)

For example, there are two routers . Router 1 is directly connected to the WAN port, and
router 2 is connected to router 1. The camera and computer are connected to router 2.
Router 1 Local IP: 192.168.0.5
Router 2 Local IP: 192.168.10.12

WAN IP: 192.168.0.10
Camera IP : 192.168.10.14 Port :255
First, please log on to router 2, find port forwarding, then add the camera’s IP and port.
Second, please log on to router 1, find port forwarding, then add the Router 1 IP and
camera’s Port number.

Note: Because each brand of router is different, port forwarding methods may be

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different, please consult the user manual of your router to carry out port
forwarding.

Technical Support

We hope your Wansview IP Camera is enjoyable and easy to set up and use. You may have

some additional questions or concerns that are not clarified in this user manual.

Note:
This user manual is for reference . Slight differences may be found in the user interface.
All the designs and software here are subject to change without prior written notice.
For latest firmware and user manual, please go to www.wansview.com to download.

Warranty Policy

All products sold by Wansview are covered by 12 months warranty.
Wansview endeavours to provide customer highest satisfactory.

Should a customer receives any product which is faulty or dead on arrival please contact us
first. Our technician will then examine the faulty product and process the warranty claim

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from there.

When contacting us, please have the following information handy for fast and quick
processing:

Model name:
App name:
Your problem(Attach picture to show your problem if necessary):

Thanks very much.