WallyHome 810-00008, 810-00011 Product Manual

Product Manual
Version 1.0
WELCOME TO
Wally allows you to monitor the moisture, temperature and humidity levels throughout your entire home. We are excited that you have decided to protect your home with Wally.
YOUR WALLYHOM SYSTEM INCLUDES:
Hub x 1 Sensor x 6
Model: 810-00008
Ethernet cord x 1
Model: 810-00011
Power cord x 1
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Compatibility:
Wallyhome is compatible with Internet Explorer 10+ and the most recent versions of Chrome, Firefox and Safari. To download the most recent version of your browser, visit www.wallyhome.com/unsupported
Requirements:
This Requirements Policy is part of the Terms of Use between you and SNUPI (the “Terms”). Capitalized terms used in this Requirements Policy have the meaning given in the Terms.
1. Wally is intended for indoor use only.
2. Wally should be used in temperatures ranging from 0°F to 140°F. Prolonged exposure of Wally to extreme temperatures will degrade its performance and lifespan.
3. Wally requires a working DSL/cable modem, or LAN-based, always-on, high-speed Internet connection in your home that is positioned to communicate reliably with the Wally DEVICES. If your modem is not a modem/router combination, you should install a router between your modem and your computer, to share the Internet connection with your Wally Hub. Visit www.wallyhome.com/support/ for a solution to limited access to Ethernet ports.
4. Wally requires that you establish an account at https://my.wallyhome.com/
5. Some Wally functionality requires mobile clients, such as a supported phone or tablet.
6. Wally requires an Ethernet or WiFi (if supported – check the online FAQ at http://www.wallyhome.com/help/does-my-hub-support-wifi/) connection to your router or other Internet connection.
7. Wally must be connected directly to a 120v grounded wall outlet.
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To Begin:
Open a web browser on your computer and go to
https://my.wallyhome.com/. You will be presented with the following page:
Click on the “Create an Account” button.
Enter in your information and then continue by clicking the
Create an Account” button.
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Set Up Alert List
Add any additional contacts that you would like alerted should Wally detect a hazard or conditions that require maintenance. You have the option to designate contacts as “Primary” or “Emergency.”
Primary contacts: may be alerted via email, text or push
notification for both urgent and preventative care.
Emergency contacts will only receive text messages if a sensor
detects moisture.
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Plan of Attack
Next, you will have the opportunity to “Plan Your Attack.” On this set-up page, you will be able to designate where each sensor will go within your home. Simply click on the icon of each area where you’d like to place a sensor and then use the drop down menus to designate the floor and room for each sensor.
Use this page to plan where each of your sensors will be placed in your home.
Simply click on one of the tiles and then customize the floor in specific room to make the reading applicable to your home.
Finish by clicking the orange “Add to
My Locations” button. This will add the
tile to the right column titled “My
Locations
Once you have added all locations to “My Locations”, click the brown “Continue”
button to finish planning your attack
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Connect Your Hub
Now that you have planned your attack, you are ready to connect your Hub to your network.
Ethernet Installation
Click on the “Wired” tab and follow the step-by-step instructions.
WiFi Installation
Click on the “Wireless” tab and follow the step-by-step instructions.
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WiFi Installation (cont’d)
Once you’ve connected to the Wally Network, a screen will pop up and prompt you to connect to your Hub’s WiFi network.
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Click the orange “Connect to WiFi network” button. On the following two screens select the home WiFi network you want to connect your Hub to and the password for this network.
After you click the orange “Connect” button, your hub will disconnect from your computer and attempt to connect to the home WiFi network.
Re-connect your computer to your home WiFi network. If your hub has successfully connected to your WiFi network, both hub lights will become solid orange. If this does not happen and the hub lights return to alternately flashing blue, the hub has not connected to your home WiFi network and you will need to press the button on the back of your hub and re-attempt the process. If you continue to be unsuccessful, try some of the tips in the troubleshooting section of the support page (http://www.wallyhome.com/support/) or contact customer service (support@wallyhome.com).
After your computer is connected to your home network and both of the hub lights are solid orange, click the orange “Continue button to complete installing your hub.
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