Walker's Game Ear Custom Ear User Manual
OWNER’S MANUAL
Custom Units
• 6 Channel Digital Circuitry
• 16 Band Graphic Equalizer
Full Shell Canal Micro-Canal
• 4 Programs
• Custom Fit
Inserting Custom Unit
Inserting your custom unit for the first time can be challenging. Until your device is fully
inserted there can be feedback (whistle). It is recommended that you practice without the
battery until you have perfected this procedure.
To insert your Full Shell Unit
1. Hold the unit between
your thumb and forefinger
with the battery door
facing away from your ear.
To insert your Canal Unit
1. Hold the unit between your
thumb and forefinger with the
battery door facing away from
your ear.
To insert your Micro-Canal Unit
1. Hold the unit with your
thumb and forefinger with
the program button on top.
2. Gently insert the canal
portion of the unit into your
ear, rotating it slightly, to
ensure proper placement. Be
sure that the device is seated
in the ear properly and
comfortably.
2. Gently insert the canal portion of
the unit into your ear, rotating it
slightly, to ensure proper
placement. Be sure that the
device is seated in the ear
properly and comfortably.
2. Gently insert the unit into your
ear canal. Never force the unit
beyond a comfortable position.
Battery
Compartment
Vent
Program
Button
Microphone
Program
Button
Full Shell
Microphone
Volume
Control
Battery
Compartment
Vent
Program Button
Battery
Compartment
Microphone
Canal
Volume
Control
Vent
Vent Plugs
Micro-Canal
Battery Insertion
The Custom Unit is designed to use a size #13 or #312 battery. A zinc air type battery is
recommended, but any type or brand may be used.
• To insert, remove adhesive sticker. Any moisture on the battery surface should be wiped
off prior to insertion. Open the battery door and insert the battery.
• To remove the battery, open the battery door and lift the battery out of the battery door.
Low Battery Indicator: When your battery voltage is low and in need of replacement you
will hear the low battery indicator. You will hear five beeps indicating that it is time to
change your battery. The warning beeps will be repeated.
Helpful Hint: It is recommended that you leave your battery door open when not using
your instruments. This will prolong the life of your batteries.
Caution: Keep batteries out of reach of children or anyone who may accidentally swallow
them. Never put batteries in your mouth for any reason. Do not store batteries in
medication containers or where they may possible by mistaken for medication and
accidentally swallowed. Never attempt to recharge non-rechargeable batteries.
On/Off and Volume Adjustment for Micro-Canal Unit
On & Off: The unit is turned on and off by opening/closing the battery compartment door.
Volume Adjustment: The Micro-Canal unit has an automatic volume control that adjusts based
off ambient noise levels.
On/Off and Volume Adjustment for Full Shell and Canal Units
On & Off: The unit is turned on and off by either opening/closing the
battery compartment or by turning the volume control past the lowest
setting.
Volume Adjustment: The volume level of the unit can be adjusted by
turning the volume control clockwise to increase the volume and counterclockwise to reduce the volume. The unit will beep indicating the volume
level is in the middle.
Cleaning Custom Units
It is very impor tant to keep the device as clean as possible. Wax buildup is the number one cause
of instrument failure. In order to keep it working properly it is important that you clean your
device daily.
Wipe your device clean with a soft, dr y cloth, carefully removing any traces of wax and debris. A
cleaning tool is provided to assist you in cleaning the vent in your device.
Wax Protection
Wax protection systems are used to accumulate wax and debris before it reaches the
components of your device; using this system in your Custom Unit makes wax
accumulation easier to clean and can prevent damage to the internal components of
your device.
Wax Stop and Wax Stop Tool
Positive
Tip
Negative
Tip
Tip of Wax Stop Tool
Stop Tool has a positive and a negative tip. The
negative tip has a raised dot above it. The Wax Stop
is inserted into the sound port of the device.
Sound Port
To Insert
1. Place a Wax Stop on the negative tip of the Wax Stop tool.
2. Insert the Wax Stop into the sound port of your device.
3. Remove the Wax Stop tool, leaving the Wax Stop securely in place.
To Remove
1. Place the positive tip of the Wax Stop tool into the Wax Stop in your device.
2. Remove the Wax Stop tool, pulling the Wax Stop out of the sound port.
3. The Wax Stop can be cleaned by soaking in hot water for 10 minutes with a
mild detergent. Once thoroughly dried they can be reused.
Common Problems & Solutions
Problem Possible Cause Solution
Feedback or Whistling Ear wax accumulation in ear canal or tip Replace Wax Stop
No Sound Microphone opening or tip clogged with wax or debris Replace Wax Stop
Battery dead Replace battery
Fades and/ or Intermittent Dirty, corroded, weak or dead battery Replace battery
Venting
The custom units come with a solid vent installed. When worn in loud environments the
solid vent plugs should be used for full sound protection. Venting is useful for pressure
relief and providing ventilation to the ear canal to help prevent moisture buildup. Proper
venting will also make your own voice sound more natural to you. To change a vent plug
first remove the existing plug. Insert the new vent plug into the plug before removing it
from the plug tree. Push the vent plug firmly until it is completely inserted. Vent plugs are
tapered to make a tight fit when it is completely inserted. When it is completely inserted
then break the plug free from the tree. You can trim any extruding portion of the vent plug
with a small pair of scissors.
Caring for Your Custom Unit
The unit is a delicate, precision electronic device and requires special care and handling.
Please read and follow the precautions listed to insure quality performance:
• Remove your batteries when your device will not be in use for prolonged periods of time.
• Do not throw or drop your device.
• Do not immerse device in liquid, water or wear during bathing, showering, or swimming.
• Do not expose device to excessive heat, such as a stove top, microwave, dash board of a hot car,
or a hair dryer.
• Do not expose the device to chemicals, such as hair spray, insect repellent, perfume, or cosmetics.
Program Selection
The Custom Unit has 4 programs:
Program Ideal For
1. General Everyday Use
2. Crowds Restaurants/Sporting Events/Large Meetings
3. Music/Theater Concerts/Cinema
4. Nature Outside/Bird Watching/Hunting
When first turned on, the unit defaults to #1, the General program. To change between
programs, push the program button. You will hear a series of beeps as you change
programs: one beep: program # 1, two beeps: program # 2, etc.
LIMITED WARRANTY
Walker’s warrants this product to the original purchaser to be free from defects in materials and workmanship, under normal use and conditions for a period of two years parts/90 days
labor from the date of the original purchase.
Under this warranty, this unit will be replaced or repaired at our option, without charge for parts or labor, excluding batteries, for a period of 90 days after the purchase. After 90 days, the cost of
labor with Shipping/Handling and Insurance of $99.95 is the customer’s responsibility.
This warranty is void if any of the following occur:
1. The warranty card was not sent in at the time or purchase
2. The unit is not owned by the original purchaser at the time of the warranty claim
3. The unit has been tampered with, opened or punctured
4. The unit has been immersed in water or other liquids, allowed to be filled with dir t or dust, or otherwise physically abused
5. The 24-month limited warranty has expired
This shall be the exclusive written warranty of the original purchaser and neither this warranty or any other warranty, expressed or implied, shall extend beyond the 24-month period listed
above. In no event shall Walker’s Game Ear, Inc. be liable for consequential damages, consequential property damage, or consequential personal injury. (Some states do not allow limitations on
implied warranties or exclusions of consequential damages, so that these restrictions may not apply to you). This warranty gives you specific legal rights, and you may have other rights, which
vary from state to state.
Record serial number for future reference: Serial Number ___________________________________
Return bottom portion to: Walker’s, Inc. • PO Box 535189 • Grand Prairie, TX 75053-5189
Or you can register your product online at: www.WalkersGameEar.com
Warranty Registration
Model: Date of Purchase:
Purchased From:
City: State: Zip:
Primary Use:
Your Name: Email:
Address:
City: State: Zip:
Serial #:
Toll-free customer support 877-269-8490
www.walkersgameear.com
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