Walker Ameriphone XL-30 Operating Instructions Manual

©AMERIPHONE products are manufactured by Walker, a Division of Plantronics, Inc.
12082 Western Avenue, Garden Grove, CA 92841
[phone] VOICE • [phone] TTY/TDD • [phone] FAX
email: [e-mail] website: www.ameriphone.com

®

Operating Instr uctions

XL-30LP 5270-3321 A 4/03

∆

M03699 XL-30

®

XL

XL-30

AMPLIFIED TELEPHONE

The Extra Loud & Clear

(Line Powered)

IMPORTANT INSTRUCTIONS

Important Safety
Instructions

When using your telephone
equipment, basic safety precautions
should always be followed to
reduce the risk of fire, electric
shock and persons including the
following:

1.Read and understand all
instructions.

2.Follow all warnings and
instructions marked on the
telephone.

3.Do not use this telephone
near a bathtub, wash basin,
kitchen sink or laundry tub, in
a wet basement, near a
swimming pool or anywhere
else there is water.

4.Avoid using a telephone
(other than a cordless type)
during a storm. There may be
a remote risk of electrical
shock from lightning.

5.Do not use the telephone to
report a gas leak in the
vicinity of the leak.

6.Unplug this telephone from
the wall outlets before
cleaning. Do not use liquid
cleaners or aerosol cleaners
on the telephone. Use a damp
cloth for cleaning.

7.Place this telephone on a
stable surface. Serious damage
and/or injury may result if the
telephone falls.

8.Do not cover the slots and
openings on this telephone.
This telephone should never
be placed near or over a
radiator or heat register. This
telephone should not be
placed in a built-in installation
unless proper ventilation is
provided.

9.Operate this telephone using
the electrical voltage as
stated on the base unit or the
owner’s manual. If you are
not sure of the voltage in your
home, consult your dealer or
local power company.

10. Do not place anything on
the power cord. Install the
telephone where no one will
step or trip on the cord.

11. Do not overload wall outlets
or extension cords as this
can increase the risk of fire or
electrical shock.

12. Never push any objects
through the slots in the
telephone. They can touch
dangerous voltage points or
short out parts that could
result in a risk of fire or
electrical shock. Never spill
liquid of any kind on the
telephone.

13. To reduce the risk of electrical
shock, do not take this phone

Important Safety
Instructions

apart. Opening or removing
covers may expose you to
dangerous voltages or other
risks. Incorrect reassembly
can cause electric shock when
the appliance is subsequently
used.

14. Unplug this product from the
wall outlets and refer
servicing to the manufacturer
under the following conditions:

A. When the power supply

cord or plug is frayed or
damaged.

B. If liquid has been spilled

into the product.

C. If the telephone has been

exposed to rain or water.

D. If the telephone does not

operate normally by
following the operating
instructions. Adjust only
those controls that are
covered by the operating
instructions. Improper
adjustment may require
extensive work by a
qualified technician to
restore the telephone to
normal operation.

E. If the telephone has been

dropped or the case has
been damaged.

F. If the telephone exhibits a

distinct change in

performance.

15. Never install telephone
wiring during a lightning
storm.

16. Never install telephone
jacks in wet locations
unless the jack is specifically
designed for wet locations.

17. Never touch uninsulated
telephone wire s or terminals
unless the telephone line
has been disconnected at
the network interface.

18. Use caution when installing
or modifying telephone lines.

19. Use only the power cord
and batteries indicated in
this manual. Do not dispose
of batteries in a fire. They
may explode. Check with
local codes for possible
special disposal instructions.

ADDITIONAL SAFETY NOTES
FOR CANADIAN USERS

The following items are included
as part of the CS-03 Requirements.
The standard connecting
arrangement for the equipment is
CA11A. This product meets the
applicable Industry Canada
technical specifications.

NOTICE: The Canadian

Important Safety
Instructions

Department of Communications
label identifies certified equipment.
This certification means that the
equipment meets certain
telecommunications network
protective operational and safety
requirements. The Department
does not guarantee that the
equipment will operate to the
user’s satisfaction. Before installing
this equipment, users should
ensure that it is permissible to be
connected to the facilities of the
local telecommunications company.
The equipment must also be
installed using an acceptable
method of connection. In some
cases, the company’s inside
wiring associated with a single
line individual service may be
extended by means of a certified
connector assembly (telephone
extension cord). The customer
should be aware that compliance
with the above conditions may not
prevent degradation of service in
some situations. Repairs to certified
equipment should be made by an
authorized Canadian maintenance
facility designated by the supplier.
Any repairs or alterations made
by the user to this equipment, or
equipment malfunctions, may give

the telecommunications company
cause to request the user disconnect
the equipment.

Users should ensure for their own
protection that the electrical
ground connections of the power
utility, telephone lines and internal
metallic water pipe system, if
present, are connected together.
This precaution may be particularly
important in rural areas.

CAUTION: Users should not
attempt to make such connections
themselves, but should contact the
appropriate electric inspection
authority, or electrician, as
appropriate. The Ringer Equivalent
Number is an indication of the
maximum number of terminals
allowed to be connected to a
telephone interface. The
termination on an interface may
consist of any combination of
devices subject only to the
requirement that the sum of the
Ringer Equivalent Number of all
the devices not exceed five.

SAVE THESE INSTRUCTIONS

Contents

Introducing the XL-30

Warranty Service..............................................................................1

Sales Receipt....................................................................................1

Help from Ameriphone ......................................................................1

Features ..........................................................................................3

Setting up Your XL-30

Installing the Backup Batteries ............................................................4

Setting the Dialing Mode ..................................................................4

Connecting for Desk or Wall Mount ..................................................4

Desktop Use ..............................................................................4

For Wall Mounting......................................................................5

Using Your XL-30

Incoming Voice Volume......................................................................6

Incoming Voice Tone ..........................................................................7

Ringer Volume and Pitch ....................................................................8

Hold................................................................................................8

Last Number Redial ..........................................................................8

Flash................................................................................................8

Special Features

Programming the Memory Buttons ......................................................9

Direct Audio Output ........................................................................10

Outgoing Voice Amplification............................................................10

Cochlear Implant Adapter Cord ........................................................10

Troubleshooting Chart ......................................................................13

Regulator y Compliance ....................................................................13

Warranty ........................................................................................19

Specifications ..................................................................................21

Index..............................................................................................22

Help from Ameriphone

For help with using your XL-30, call
our Customer Relations department
at 800-874-3005.

Please make sure your XL-30
package includes the items shown
in Figure 1.

1

Introducing the XL-30

Thank you for selecting the XL-30
amplified telephone from
Ameriphone. These Operating
Instructions and the associated
Quick Operating Guide provide
you with the information you
need to use your XL-30 effectively
and safely. Read this manual
thoroughly before using your
telephone. Keep the manual

near

the telephone for easy reference.

Warranty Ser vice

Your telephone is designed to
provide years of quality service.
But, should the phone malfunction
and the Trouble-shooting Chart
on page 11 not resolve the
problem, follow the Warranty
procedure on page 12.

Sales Receipt

Be sure to save your sales receipt
as proof of purchase date should
you need warranty service.

2

Introducing the XL-30

1

A
B
C

G
H

I

Q

R
S

T
U
V

X
Y
Z

J
K
L

M

N
O

D
E
F

23

4

5

6

78

9

0

#

*

HOLD PROG

TONE

LO

HI

FLASH

REDIAL

VOL

AMPLIFY

M1

M2

M5

M6

M7

M8

M9

M10

M11

M3

M4

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P

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OPERATING

INSTRUCTIONS

AND

QUICK GUIDE

XL-30

Handset

Base Unit

Telephone Line Cords

Handset
Coil Cord

Operating Guides

Figure 1 - Package Components

Mounting Bracket

3

Features on the XL-30

PULSE/TONE switch
AUDIO OUTPUT jack

Phone line connection

RING TONE switch
RINGER volume switch

Phone number
directory

MEMORY button

REDIAL button
FLASH button

VOL volume slider
LOW BA TTERY indicator

RING flasher
AMPLIFY button
AMPLIFY indicator

PROG program button

DIAL

AUDIO

OUTPUT

P T

RINGER

RING TONE

Lo Hi

Off Lo Hi

Figure 2 - Base Unit Controls

TONE

slider

HOLD

button

HOLD

indicator

4

Setting up Your XL-30

There are five steps involved in
setting up your XL-30.

• Inser t one 9 Volt alkaline
battery for extra bright ring
flasher (optional).

• Decide if you want the phone
to sit on a desk or hang on the
wall.

• Connect the telephone
components.

• Program up to to 12 telephone
numbers to call with the press
of a memory button.

• Setup special features

Installing the Backup Batteries

To add extra brightness to the
XL-30’s ring flasher when you
receive calls, install one 9 Volt
alkaline battery (not included).

To install new battery:

1.Slide open the batter y
compartment cover on the
bottom

of the telephone,

(Figure 3).

2.Install one fresh batter y, and
reinstall the cover.

Setting the Dialing Mode

Set the dial mode switch to T (tone) if
you have touch tone service. Set the
switch to P (pulse) if you have rotary
dialing.

Connecting for Desk or Wall Mount

Desktop Use

1.Connect the telephone line
cord and the handset cord to
the telephone as shown in
Figure 4.

2.Lift the handset and listen for
a dial tone.

The phone is ready to use.

Insert
battery
here

Press in
here
to open
battery
compartment

Figure 3 - Accessing the Batteries

5

Setting up Your XL-30
(continued)

For W

all Mounting

1.Pull the handset hook out as
shown in Figure 5 and
reverse its position so that the
hook points up and will hold
the handset when you hang
up.

2.Inser t the tabs of the phone
base into the slots in the

lower position of the base as
shown in Figure 6. Push the
mounting bracket in and
down firmly until it snaps into
place.

3.Locate a desired wall phone
jack and hold phone upright.

4. Plug in the shor t phone line

cord and mount the phone
as shown in Figure 7.

Figure 4 - Connecting the Components

Figure 5 - Reversing the Hook

M

A

N

U

A

L

A

U

T

O

Figure 6 - Mounting Bracket for Wall

Mounting

M

A

N

U

A

L

A

U

T

O

Figure 7 - Wall mounting installation

Short phone
line cord

Line cord

hanset
(curling cord)

6

Setting up Your XL-30
(continued)

Incoming Voice Volume

You can adjust the volume of
incoming calls by simply sliding
the VOL control. This gives you up
to 18 dB. more volume. If you
want more amplification, follow
the directions below.

1. Press the AMPLIFY button as
shown in Figure 8 to turn the
incoming voice amplifier ON or
OFF. When AMPLIFY is on,
the AMPLIFY indicator light
comes on.

2.Adjust the volume in the ear
piece by moving the VOL slide
control in Figure 9. With
AMPLIFY ON incoming
volume will be up to 30dB
louder.

HOLD PROG

TONE

LO HI

FLASH REDIAL

VOL

AMPLIFY

HOLD PROG

TONE

LO HI

FLASH REDIAL

VOL

AMPLIFY

Figure 9 - Volume Slide Control

Figure 8 - AMPLIFY Button and Indicator

5. Angle the phone downward

to feel for the LOWER
protruding nail head. Insert
the WALL JACK'S nail head
into the LOWER part of the
phone's mounting bracket.

6. Once the lower nail head
has been inserted, insert the
UPPER nail head into the
phone's bracket and slide
the phone down until it is
firmly in place on the wall.

7. Once firmly in place, attach
the short line cord to the
phone and attach the
phone's handset.

8. Lift the handset and listen for
a dial tone. The phone is
now ready to use.

Using Your XL-30

7

Using Your XL-30
(Continued)

Incoming Voice Tone

The XL-30 provides extra
amplification at the sound
frequency you need to boost. To
identify the sound frequency range
that best suits your needs, follow
these steps:

1.When you hear a voice on the
line, press the AMPLIFY button
shown in Figure 8.

2.Adjust the TONE slide control in
Figure 11 to suit your hearing.

Figure 10 - Volume Reset Override On/Off

MANUAL
AUTO

0

#

HOLD PROG

TONE

LO HI

FLASH REDIAL

VOL

AMPLIFY

*

Figure 11 - Tone Slide Control

CAUTION:

Repeated incremental

exposure

to amplification levels
greater than18 dB may be
harmful to individuals without
hearing disabilities. Therefore,

do not remove the warning
label attached to the back
of the handset. If it is likely that

a visually impaired

person will use

the telephone, securely

attach the
provided warning printed in
Braille to the back of the handset
(See, Diagram A).

NOTE: In standard use, the
amplifier turns off whenever you
hang up the telephone. This is a
useful feature if many people use
the phone. If you want the
amplifier to always remain on,
slide the Volume Reset Override
switch on the back of the phone to
ON, as shown in Figure 10.

Diagram A.

- OFF

- ON

Volume
Reset
Override

8

Using Your XL-30
(Continued)

Last Number Redial

To redial the last number called,
lift the handset and press
REDIAL. The phone will redial up
to 31 digits.

Flash

Press the FLASH button shown in
Figure 15 to access special
services available from your local
phone company such as Call
Waiting and 3-Way Calling.

Ringer Volume and Pitch

1.You can adjust the RINGER
VOLUME as high as 85+

decibels. The settings available
are OFF, LO and HI as shown in
Figure 12.

2.The RING TONE has two pitch
settings: LO and HI.

Hold

To put the line on hold, press the
HOLD button and return the handset
to its cradle. You will notice the HOLD
indicator light comes on.
NOTE: If you pick up an extension
phone on the same line when the
XL-30 is on HOLD, the XL-30 will
release the HOLD and you can
continue your conversation on the
extension phone.

DIAL

AUDIO

OUTPUT

P T

RINGER

RING TONE

Lo Hi

Off Lo Hi

Figure 12 - Ringer Volume & Pitch

HOLD PROG

TONE

LO HI

FLASH REDIAL

VOL

AMPLIFY

Figure 13 - Hold Button and Indicator

HOLD PROG

TONE

LO HI

FLASH REDIAL

VOL

AMPLIFY

Figure 15 - Flash Button

E

0

HOLD PROG

TONE

LO HI

FLASH REDIAL

VOL

AMPLIFY

Figure 14 - Redial Button