Wacom Co DTZ2000W Users manual

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INTRODUCTION AND OVERVIEW
®
comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct pen-on-screen interface that can be used with a Personal Computer (PC) or Macintosh
Cintiq’s basic components include a Wacom pen tablet internally mounted behind a 20.1" wide format TFT color LCD monitor, and Wacom’s Grip Pen.
Cintiq comes with a modular display stand, which allows you to easily rotate the pen display to any orientation, and to adjust the incline of the working surface to any angle between 10 and 65 degrees. Refer to Unpacking your Cintiq on page 7 before setting up the Cintiq stand or unpacking the Cintiq pen display. Please follow all instructions carefully.
This manual describes how to install the Cintiq hardware and software. It also describes how to use Cintiq, the Grip Pen, and the modular display stand. The information is common to Windows and Macintosh computers, and Windows screen captures are shown unless otherwise noted.
Note that the computer treats the Cintiq pen display as two separate devices (the LCD monitor and the pen tablet).
First install the Cintiq as a display.
Then install the Cintiq as a pen tablet.
Both stages require hardware and software installations and adjustments. Please follow all
instructions carefully.
Cintiq
®
DTZ-2000 pen display combines the benefits of an LCD monitor with the control,
Therefore, the installation process is completed in two stages:
®
computer.
IMPORTANT: You MUST install the Wacom pen tablet driver software for full pen and tablet
functionality, otherwise the Cintiq pen will only function as a mouse device and the extended pen and tablet features will not be available.
The following kinds of information are not included with this product: information about your specific computer hardware or operating system, or information about your application software. Your best source for this information is the set of manuals and disks that came with your hardware, operating system, or application.
For information on using the Wacom Tablet control panel to customize your pen display tablet and pen settings, refer to Customizing on page 32 and to the electronic Software User’s Manual. See also
Learning more about Cintiq on page 35.
To use the pressure-sensitivity of the Grip Pen with your favorite drawing application, refer to instructions in that application’s manuals.
Introduction and overview
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PRECAUTIONS ON USE AND HANDLING
Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
Physical location
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Do not use the Cintiq pen displa high reliability;
cause the pen display tablet to malfunction. Where use is prohibited, power off Cintiq to prevent the possibility of it causing other electronic devices to malfunction. Wacom does not accept any liability for direct or consequential damages. For details, please refer to your Warranty located at the end of this manual.
Temperature and Humidity
Operating temperature and humidity: 5˚ to 35˚C, 20 to 80% RH
Storage temperature and humidity: -10˚ to 60˚C, 20 to 90% RH
Do not use or store Cintiq where:
Temperature changes are severe or exceed specifications (e.g., outdoors or inside a vehicle).
The pen display, the Grip Pen, and the Cintiq stand are exposed to direct sunlight or heat from an appliance, or are exposed to water or any other kind of liquid.
Do not use Cintiq in a dusty environment; this may damage the unit.
Only use the power adapter that came with Cintiq. If a different type of power adapter is
used, Cintiq will not work properly or may be damaged. Using a different type of power
adapter also has the potential to result in fire. Use of a different power adapter will void
your warranty.
Be sure to use a grounded power source when applying power to Cintiq.
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y cause other electronic devices to malfunction, or other devices may
y in a facility control system that requires extremely
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Precautions on use and handling Page 2
Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on; this may damage the LCD monitor or computer video card. In this case,
Wacom shall have no responsibility to repair or replace the product.
This product is for use with a DVI or VGA video card; using an inappropriate video card
may damage Cintiq.
Do not block the rear panel ventilation holes; this may overheat and damage the unit.
When not using Cintiq for long periods of time, unplug the power adapter from the AC outlet.
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Handling
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High Voltage. Do not open or disassemble the Cintiq pen display. There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom
shall have no responsibility to repair or replace the product.
Do not operate the display stand incline adjustment levers when Cintiq is not mounted on the stand, and do not lift the stand by the adjustment levers; the stand is spring-
loaded and may cause injury or damage if released without the weight of Cintiq on the stand. Improper operation may lead to physical injury or damage to the stand.
When moving Cintiq to a different location, either remove the display unit from the stand (see page 12 for details) and then move both items separately, use the lock screws to fix Cintiq to the stand (see page 56 for details), or hold onto both Cintiq and the stand to make sure that the stand does not separate from the display unit when moving them together.
Before moving Cintiq, first adjust the stand to its full upright position; this will reduce the spring tension so that the stand will not accidentally release and snap shut. If the display unit is in landscape orientation, use one hand to grasp the bottom of the display and with your other hand grasp the back of the stand. Be sure to lift on both the display and the stand so that the stand will not separate from the display when moving Cintiq.
If Cintiq is in portrait orientation or has been locked to the stand with the rotation lock screws (see page 56), the stand will not separate from the display unit and Cintiq can be safely lifted by grasping the display unit with both hands.
Always follow the instructions on page 12 to remove the display unit from the stand.
If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it; this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse
immediately with running water for at least 15 minutes or more. If contact is made with the eyes or mouth, also consult a physician.
Hg
– LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.
The Cintiq pen display has a backlight which contains mercury (Hg).
Be sure to dispose of properly, and to manage any disposal of this unit in accordance with your local ordinances and laws.
Do not disassemble the Cintiq stand. Improper disassembly could result in physical injury
or damage to the stand. In this case, Wacom shall have no responsibility to repair or replace the product.
Prevent children from swallowing the pen tip or side switch. The pen tip or side switch
may accidentally be pulled out if children are biting on them.
Do not disassemble the Grip Pen. This may cause the device to malfunction. In this case,
Wacom shall have no responsibility to repair or replace the product.
Do not scratch the display screen. Avoid placing sharp objects on the display screen
surface.
Avoid intensive shock or vibration to Cintiq, the Cintiq stand, or the Grip Pen. Hitting or
dropping Cintiq may damage the display screen or other components.
Precautions on use and handling
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Do not put heavy articles on the pen display or push against it with a strong force; this
may damage the display screen or break the Cintiq stand locking mechanism.
Do not place heavy articles on the Cintiq cabling, repeatedly bend the cables sharply, or apply heavy stress to the cable connectors; this may damage the unit or cabling.
Do not store the pen display tablet on a surface that would excessively bend or crimp the cable.
If the pen tip becomes sharp or angular, it may damage the coating on the display screen.
Please replace the pen tip if necessary.
Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean the display screen. Use of these cleaners can damage the coating on the screen. Please note that damage of this kind is not covered by the manufacturer's warranty.
To clean the display screen, use an anti-static cloth or a slightly damp cloth. When cleaning, apply only a light amount of pressure to the display screen and do not make the surface wet.
To clean the Cintiq casing, Cintiq stand, or Grip Pen, use a soft cloth with mild detergent (such as dish washing liquid) diluted with water.
Do not expose Cintiq to high voltage electrostatic discharges or to a build-up of an electrostatic charge on the LCD screen. This may result in a temporary discoloration and
blotching of the LCD monitor. If discolorations occur, leave Cintiq’s display on and the discolorations should disappear within a few hours.
Reuse, recycling, and recovery. You are urged to recycle this product when replacing it
with a newer product or when it has outlived its useful life by bringing it to an appropriate collection point for recyclable materials in your community or region. By doing this, you can help improve the environment of your community as well as minimize the potential negative effects created should any hazardous substance that may possibly be present within waste material reach the environment during the disposal process.
Within the European Union, users are required not to dispose of Waste Electrical and Electronic Equipment (WEEE) as unsorted municipal waste, according to the Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003, or the corresponding local laws of the Member States. Products for which this is applicable will be marked with the WEEE symbol shown at the beginning of this note unless this is not feasible because of the size or the function of the product. Wacom products are subject to the Directive 2002/96/EC and therefore you should always collect them separately and bring them to the appropriate collection point in your community or region.
Wacom pen display products (Cintiq series) comply with the European Union RoHS Directive 2002/95/EC (RoHS Directive).
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CONTENTS
Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Precautions on use and handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unpacking your Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting up the Cintiq stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpacking and mounting the Cintiq pen display . . . . . . . . . . . . . . . . 9
Cintiq pen display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Step 1: LCD monitor installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Step 2: Pen tablet installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Working with your Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Working with the tablet controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting up your work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Opening the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Customization basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Adjusting the LCD monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Testing Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Testing your input tools and pen display controls . . . . . . . . . . . . . . 43
Display troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Pen tablet troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Technical support options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Obtaining driver downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Contents
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Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Caring for Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Optional display configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using an alternate mount or stand . . . . . . . . . . . . . . . . . . . . . . . . . 57
Pen and digital ink capabilities in Windows Vista . . . . . . . . . . . . . . 60
Uninstalling Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Purchasing parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . 65
Radio and television interference . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Warranty
(Worldwide, Except for Europe, Africa and Middle East) . . . . . . . . 67
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UNPACKING YOUR CINTIQ
Package contents
You will find parts and accessories packed together in the accessories box. To avoid damaging your
product, please review the instructions on the following pages before setting up or using Cintiq or the Cintiq stand. Your product came with the following items:
Cintiq stand (MST-A103)
*Patented
Cintiq DTZ-2000 pen display, main unit
Grip Pen with replacement nibs, pen stand, and nib removal set
Installation Guide & Hardware Manual
Notes: Images are not shown to scale. Some package configurations may include additional CDs or DVDs
containing application software. To install these applications, review the instructions that came with those CDs or DVDs. Retain the package box for use when storing or shipping Cintiq.
with attached cable
arts and accessories
P
(ZP-501E, PST-A034, and FUZ-A131)
VGA to DVI-I adapter
(this manual)
Wacom Pen Tablet Driver CD (contains the driver software)
Bearing hub recess cover plate and screws
(PPL-A155 and NEM-A068)
(STJ-A252)
DVI-D to DVI-I adapter
(STJ-A253)
Rotation lock screws
(qty 2)
(MNE-A067)
Power supply
(POW-A100)
and
power cable
Next step: Set up the Cintiq stand. See page 8.
Unpacking your Cintiq
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Setting up the Cintiq stand
Place the stand on your desktop or work surface, making sure the stand is stable and will not tip or fall when the pen display is mounted on it. Then familiarize yourself with the stand components.
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Do not operate the incline adjustment levers when Cintiq is not mounted on the stand, and do not lift the stand by the adjustment levers; the stand is spring-loaded and may cause injury or damage if released without the weight of Cintiq on the stand. Improper operation may lead to physical injury or damage to the stand. Be careful to avoid catching your finger in the gap of the movable portion of the stand.
Incline adjustment levers
When Cintiq is mounted on the stand, use these levers to adjust the display incline, as described in Adjusting the display incline on page 10.
Bearing recess
Front feet
The front feet have rubber pads to reduce stand slippage on the desktop when adjusting incline.
Rear feet
The rear feet are on rollers, allowing the feet to move when adjusting incline.
Next step: Unpack the pen display and mount it on the Cintiq stand. See page 9.
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Unpacking and mounting the Cintiq pen display
Remove any packing materials from the back of the display unit and cabling. To mount Cintiq on the stand:
Make sure the stand is stable on your desktop or other work surface and will not tip or fall when Cintiq is mounted on it.
Securely grasp Cintiq with both hands so that the display faces toward you, with the power switch and LEDs located at the top.
Align Cintiq parallel to the front of the stand so that the bearing hub is located between the V-shaped upper edges of the stand’s bearing recess. See – A – (The V-shaped edges of the stand will serve as a guide for positioning the bearing hub.)
With the back of Cintiq resting against the stand, lower Cintiq until the bearing hub rests securely in the bearing recess of the stand. See – B – on the next page. The display unit will be held in place by gravity; there will be no audible ‘snap’ that indicates a mechanical lock.
Note: If you do not need to rotate the Cintiq pen display, you may want to secure it to the stand with
the rotation lock screws. For information on this, see Optional display configurations on page 56. To learn about other mounting options, see Using an alternate mount or stand on page 57.
Bearing hub
– A –
Bearing recess
Unpacking your Cintiq
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WARNING
When operating the incline adjustment levers, Cintiq must be mounted on the stand with the stand feet resting on a stable, flat surface. The stand is spring-loaded and can snap back quickly, causing injury or damage if not operated properly.
– B –
After the display unit has been mounted on the stand, remove the foam blocks that lock the adjustment levers in place. Save these blocks with the other packaging materials; you will need them if in the future you want to ship Cintiq.
Adjusting the display incline
To adjust the display incline, face the front of the Cintiq pen display and grasp it on the left and right side at approximately the same height as the Cintiq stand adjustment levers. Use your fingertips to gently pull the incline adjustment levers toward the display unit; this will release the stand’s clutch mechanism. Tilt the display to adjust the incline setting.
To lower Cintiq, pull the left incline adjustment lever toward Cintiq and gently lower Cintiq to the desired incline angle. Release the lever to lock the stand in place.
To raise Cintiq, pull the right incline adjustment lever toward Cintiq and gently raise Cintiq to the desired incline angle. Release the lever to lock the stand in place.
Note: The stand adjustment levers exhibit some natural play before the clutch mechanism
engages. When adjusting the stand incline, set it slightly higher than you plan to work with, then lower the display to the desired position.
WARNING
Unpacking your Cintiq Page 10
Before moving Cintiq, first adjust the stand to its full upright position; this will reduce the spring tension so that the stand will not accidentally release and snap shut. If the display unit is in landscape orientation, use one hand to grasp the bottom of the display and with your other hand grasp the back of the stand. Be sure to lift on both the display and the stand so that the stand will not separate from the display when moving Cintiq. If Cintiq is in portrait orientation or has been locked to the stand with the rotation lock screws (see page 56), the stand will not separate from the display unit and Cintiq can be safely lifted by grasping the display unit with both hands.
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Adjusting rotation
The pen display can be rotated on the display stand when the incline is less than or equal to 25 degrees.
To adjust rotation, grasp Cintiq by the main body and rotate the unit to the desired position; it will move on the bearing hub. You can only rotate the display unit 180 degrees in either direction. If you do not plan to rotate the Cintiq, use the rotation lock screws to fasten the display to the stand in a horizontal position. See Optional display configurations on page 56 for more information.
Using the pen holder
The integrated pen holder is located at the back of the pen display tablet.
Note: The pen holder is not available for use when routing the cable to exit through the top cable opening.
Next step: Go to page 13 and familiarize yourself with the pen display.
Unpacking your Cintiq
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Removing Cintiq from the display stand
To remove Cintiq from the display stand:
If the rotation lock screws are attached, remove them from the back of Cintiq.
Position the pen display to landscape orientation before removing it from the display stand. The stand will not release unless Cintiq is in landscape orientation.
Next, raise the stand incline to the highest position. See Adjusting the display incline on page 10 for instructions.
Firmly grasp the pen display on both the left and right sides of the body, and lift the unit out of the display stand.
Important: When removing Cintiq from the display stand, always lift Cintiq in a direction parallel to the front of the stand. You may also need to rotate Cintiq slightly so the stand will release.
Note: When packing Cintiq for transport, first adjust the stand to its lowest position and place the foam packing blocks under the incline adjustment levers before removing Cintiq from the stand. The foam blocks will keep the stand from snapping shut while in its packaging. Always pack Cintiq and its stand in their original containers and protective cushions. Never pack Cintiq while it is mounted on the stand; this may damage the unit or stand during transportation.
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CINTIQ PEN DISPLAY COMPONENTS
After the Cintiq pen display is safely mounted on the Cintiq stand, take some time to familiarize yourself with its features and components.
The LCD monitor and tablet sensor function as an integrated input and output device. The LCD monitor supports resolutions up to 1680 x 1050 pixels at 16.77 million colors. The tablet sensor reports pen coordinates, pressure, tilt, switch, eraser, and other information.
Front view
Status LED
Lights blue when the pen is in the active area of the pen display tablet and the pen tip, eraser, or side switch are pressed. Note that the USB cable connector must be plugged into an active USB port and a video signal must be present before the LED will light.
Power switch
Turns power to the unit on or off.
Power LED
Lights blue when power has been supplied to Cintiq and a video signal is present.
Glows orange when no video signal is detected by Cintiq. (e.g., Your computer is turned off, starting up, or has entered a power management mode in which video signals are not sent.)
ExpressKeys
All ExpressKeys can be customized to simulate modifier keys, keystrokes, and other frequently used functions. A display toggle function is also available, enabling you to toggle the screen cursor between the Cintiq pen display and your other displays. See Working with the tablet controls on page 25.
ExpressKeys
By default, the upper ExpressKeys on each side of the pen display support
OUCH STRIP MODIFIER
a T function not available to the lower ExpressKeys.
Integrated LCD monitor and tablet
Cintiq pen display components
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Rear view
On Screen Display (OSD) controls
These controls enable you to adjust a variety of display settings. See Adjusting the LCD monitor on page 36 for more information.
Digital/Analog (DVI/VGA) switch
Set this switch for the video connection you will be using.
Touch Strip
Integrated pen holder and alternate cable exit
The pen can be stored here. If you are not using the Cintiq stand supplied with the unit, you can route the cable to exit from this location. See Using an alternate mount or stand on page 57.
Kensington security slot
Allows easy attachment of a security cable.
Pen tether attachment point
If you will be using a pen tether, connect it to the attachment point located on either side of the unit.
Bearing hub
Fits into the bearing recess on the Cintiq stand. Allows rotation of Cintiq, and easy mounting and removal from the stand.
Cabling and connectors
The connectors on the integrated cable are for DVI-I video, USB data, and power.
Important: Always store the pen display on the Cintiq display stand or in its original packing carton when not in use. Do not store the display unit on a surface that would excessively bend or crimp the cable.
Touch Strip
Slide your finger over the Touch Strips to zoom, scroll, or perform custom keystroke actions. See
Working with the tablet controls on
page 25.
Next step: Installation. See page 15.
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INSTALLATION
System requirements
Before installing Cintiq, make sure your computer meets the following minimum system requirements:
PC. Windows Vista, Vista x64, XP, XP x64, or 2000. DVI or VGA video connector, available USB port, and CD-ROM drive.
Macintosh. OS X, v10.3.9 or greater. DVI or VGA video connector, available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI-I adapter, not included. (ADC to DVI-I adapters can be purchased at various retail outlets.)
Cintiq supports both digital (DVI) and analog (VGA) video signals. If you are updating your video card, complete the video card hardware and software installation before connecting Cintiq. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify the video card is operating correctly.
Note: Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector. To use Cintiq with another display, you will need two video cards or a video card with dual output.
Depending on the capabilities of your video card and operating system, you may be able to set up Cintiq as a mirrored, extended, or independent display. Refer to your video card documentation for more information on its capabilities.
When you are working with more than one monitor, Cintiq will map to the monitors based upon how your system is configured. By default, if you are in mirror mode, the pen tablet will map to the entire space on each display or monitor. Please refer to your hardware and operating system documentation for details on configuring your computer and operating system for use with multiple monitors.
A display toggle function is available for use with multiple monitor systems. This enables you to toggle the screen cursor between the Cintiq pen display and your other displays. See Using the ExpressKeys on page 26 for more information.
By using the VGA to DVI-I adapter, you can connect Cintiq to a VGA video card. However, connecting Cintiq to a DVI video card generally results in optimum performance because a digital video signal will display a better image and sharper text.
There are two primary steps to the installation process:
Step 1: LCD monitor installation
Step 2: Pen tablet installation
Be sure to follow ALL installation instructions carefully.
Installation
Page 15
DVI-I connector
DVI-D connector
VGA connector
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Step 1: LCD monitor installation
In the first stage of the installation process, Cintiq is installed as a monitor on your system. As you work through the first stage of the installation process, please refer to the LCD monitor cabling diagram on page 18 when making cable connections.
Important: Do not connect the USB data cable until instructed to do so.
Turn off your computer. Caution: Never connect or disconnect the video or power cables while your computer or Cintiq are
powered on – this can damage the LCD monitor or video card.
If your computer has only one video connector, you will need to unplug your previous monitor. Determine if your computer has a digital (DVI-I or DVI-D) or analog (VGA) connector, and set the DIGITAL/ANALOG (DVI/VGA) switch located on the back of Cintiq for the video connection you are using. Move the switch toward the tablet edge for Digital (DVI-I or DVI-D), and move it toward the OSD buttons for ANALOG (VGA). See – A – in the connection diagram on page 18.
Follow the instructions below for your video connector. See – B – in the diagram on page 18.
If you are connecting to a DVI-I connector, plug the Cintiq video cable into the DVI-I connector of your video card.
Installation Page 16
If you are connecting to a DVI-D connector, plug the Cintiq video cable into the DVI-D to DVI-I adapter supplied with Cintiq, and then plug the adapter into the DVI-D connector on your video card.
If you are connecting to a VGA connector, plug the Cintiq video cable into the VGA to DVI-I adapter supplied with Cintiq, and then plug the adapter into the VGA connector on your video card.
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If you are connecting to an Apple computer with one of the following video ports, you will need to use an adapter:
If you are connecting to an ADC connector, you will need to obtain an ADC to DVI-I adapter. Plug the Cintiq video cable into the ADC to DVI-I adapter. Then plug the ADC adapter end into the ADC connector
Apple ADC connector
on your video card.
If you are connecting to an Apple mini-VGA connector, you will need to obtain a mini-VGA to VGA adapter. Plug the Cintiq video cable into the
Mini-VGA port
VGA to DVI-I adapter (supplied with Cintiq). Plug the mini-VGA adapter into the computer’s mini-VGA port. Then plug the male and female VGA connectors together.
These adapters can be purchased at various retail outlets.
Be sure to tighten the thumbscrews on the connectors.
Connect the power adapter to Cintiq. See – C – on the next page. Then connect the adapter’s power cable and plug the adapter into an AC outlet. See – D –
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LCD monitor cabling diagram
IGITAL/ANALOG (DVI/VGA) switch
– A –
D
Cintiq, rear view
– C – DC INput
DVI-I connector To connect to a DVI-D connector, use
the DVI-D to DVI-I adapter cable. To connect to a VGA connector, use
the VGA to DVI-I adapter cable.
– B –
CAUTION
Make sure your video card has a DVI or VGA connector, and that you correctly set the Cintiq Digital/Analog (DVI/VGA) switch for the video connector you are using.
Do not attach the USB data cable until instructed to do so.
Video card
DVI or VGA
Rear panel of your computer
AUTION
C
Installation Page 18
– D –
Power adapter
To AC outlet
Use only the power adapter that came with Cintiq; use of an improper power adapter may damage the unit.
Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on – this can damage the LCD monitor or computer video card.
Make sure that the display refresh rate does not exceed 75 Hz (60 Hz for WSXGA).
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Turn on Cintiq. The power LED will light orange.
Next, turn on your computer. For Windows systems, Cintiq will automatically install as a default monitor. If you want Cintiq to be
identified as a Cintiq display and if you want to install the color calibration profile for Cintiq, follow the instructions below to update the display driver for Cintiq:
1. From the CONTROL PANEL folder, open the DISPLAY PROPERTIES control panel.
For Windows Vista, select ADJUST SCREEN RESOLUTION.
For other Windows versions, select the SETTINGS tab.
Click the IDENTIFY button if you need help in determining which display corresponds to Cintiq. If you have more than one display, select the display for Cintiq then click the ADVANCED button.
2. Select the MONITOR tab and click the PROPERTIES button.
3. Select the DRIVER tab and click the UPDATE DRIVER button. The HARDWARE UPDATE WIZARD will display.
4. Insert the Wacom Pen Tablet Driver CD. If the Wacom Tablet installation menu displays, close it.
Windows Vista:
Select the option BROWSE MY COMPUTER FOR DRIVER SOFTWARE.
Enter the drive letter for the Wacom Pen Tablet Driver CD and click NEXT.
After the installation is complete, close the DISPLAY PROPERTIES control panel.
Windows XP:
If the driver was not found, click the BACK button, then select the option INSTALL
FROM A LIST OR SPECIFIC LOCATION (ADVANCED), and click NEXT.
Select the option DONT SEARCH. I WILL CHOOSE THE DRIVER TO INSTALL and click
NEXT.
Click the HAVE DISK button, enter the letter of your CD-ROM drive (e.g., E:\), and
click OK.
If the HARDWARE INSTALLATION dialog box displays, click CONTINUE ANYWAY to
accept the driver. After the installation is complete, click the FINISH button to close the Wizard and then close the DISPLAY PROPERTIES control panel.
Windows 2000:
Follow the prompts selecting the default options.
If a signing warning dialog box displays, click YES to accept the driver. After the
installation is complete click the FINISH button to close the Wizard and then close the DISPLAY PROPERTIES control panel.
For Macintosh systems, a Cintiq color profile will be added to your computer’s color management system during the tablet software driver installation process. To activate this color profile for use with Cintiq, you may need to select the Cintiq DTZ-2000 profile in the system’s ColorSync Utility control panel. For more details, refer to the color management information in your operating system and application documentation.
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As necessary, configure the display control panel settings for the proper size and color resolution. The maximum (native) resolution of the Cintiq DTZ-2000 is 1680 x 1050 pixels with 24 bit color. The display size and color resolution may be constrained by the capabilities of your video card. See the video card manufacturer’s documentation for details.
If you are using analog (VGA) mode, you may want to fine-tune the display. Please refer to Adjusting pitch and phase (VGA only) on page 39, and to Adjusting the LCD monitor beginning on page 36 for more information.
For Windows: If you are using Cintiq as a secondary display, you may first need to enable Cintiq in your Display Properties control panel.
After the LCD monitor portion of Cintiq is working to your satisfaction, move on to Step 2: Pen tablet installation to install the pen tablet portion of Cintiq.
For troubleshooting tips, please refer to page 41.
Notes:
Each Cintiq LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect TFT display, and some panels may exhibit a certain number of pixels that show an incorrect color. Refer to the specifications on page 62 for more information.
If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré pattern.
Do not apply excessive pressure on the display surface, it may cause the appearance of a moiré or pooling pattern. If you notice this action, use less pressure on the display screen when working with the pen.
When a still image is displayed for a long period of time, an after-image may remain for a short time. To prevent this, Wacom recommends using a screen saver or other power management feature.
Important: To extend the life of the backlight, set your computer’s power management to turn off the display when it is not in use for an extended period of time.
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