Wacom Co DTU2231 Users manual
Installation and User’s
Guide
SMART Podium ID422w
Interactive Pen Display
DTU-2231
Product Registration
If you register your SMART product, we’ll notify you of new features and software
upgrade.
Register online as www.smarttech.com/registration
.
Keep the following information available in case you need to contact SMART
Technical Support.
Serial Number: ___________________________________________________
Date of Purchase: ___________________________________________________
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacture’s instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Trademark Notice
The SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or
other countries. All other third-party product and company names may be trademarks of their respective owners.
Copyright Notice
©2009 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written
consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not
represent a commitment on the part of SMART.
Patent No. US5448263; US6141000; US6320597; US6326954; US6337681; US6741267; US6747636; US7151533; and
CA2058219. Other patents pending.
04/2009
Important Information
Please read this manual carefully before setting up and using your
SMART Podium ID422w interactive pen display.
WARNING
If the screen is damaged, don’t touch any liquid that leaks from it. This liquid is an
irritant. If the liquid makes contact with your skin, eyes or mouth, immediately
rinse the area with running water for at least 15 minutes. Consult a physician if the
liquid makes contact with your eyes or mouth.
WARNING
If the screen is damaged, be careful of glass fragments that can cut or injure.
WARNING
Do not open or disassemble the interactive pen display. You risk electrical
shock from the high voltage inside the casing. Opening the casing also voids
your warranty.
WARNING
Do not let children play with the tethered pen. They may accidentally remove the
small tip, which can be a choking hazard.
WARNING
Do not disassemble the stand. You risk physical injury or damage to the stand.
Disassembling the stand also voids your warranty.
WARNING
Do not operate the display stand incline adjustment levers when the interactive
pen display isn’t mounted on the stand, and do not lift the stand by the adjustment
levers. The stand is spring-loaded and without the weight of the interactive pen
display, you risk injury or damage to the stand.
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ii | – IMPORTANT INFORMATION
CAUTION
Avoid excessive vibration of the interactive pen display or the tethered pen.
Hitting or dropping the interactive pen display can damage the protective plate
or other components.
CAUTION
Do not touch the screen with sharp, metallic objects that could scratch the
screen’s coating or damage the cameras and optical components in the front of
the interactive pen display.
CAUTION
Use only a damp cloth to clean the screen. The screen is extremely sensitive
to liquids. Don’t apply glass cleaner, organic solvents (such as alcohol), or
even a mild detergent to the screen. If you use these cleaners, you may damage
the screen’s finish or the unit’s electronics. Using such cleaners also voids
the warranty.
CAUTION
Use only a damp cloth or a cloth dampened with very mild detergent to clean
the unit casing or tethered pen. Don’t apply paint thinner, benzine, alcohol or other
solvents to the casing. If you use these cleaners, you may damage the finish.
Using such cleaners also voids the warranty.
CAUTION
Use only the power adapter that came with the interactive pen display. Other
adapters will not work properly, can damage the interactive pen display, and can
create a fire hazard. Using a different power adapter also voids the warranty.
CAUTION
Use only the tethered pen that came with the interactive pen display. Tethered
pens or styluses from other products can damage the screen’s protective coating
CAUTION.
Do not use the interactive pen display in a facility control system or any other
environment that requires extremely high reliability; the interactive pen display can
interfere with or cause other electronic devices to malfunction, or other devices
can interfere with or cause the interactive pen display to malfunction. Where use
is prohibited, turn off the interactive pen display to prevent the possibility of it
interfering with or causing other electronic devices to malfunction. SMART doesn’t
accept any liability for direct or consequential damages.
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CAUTION
If you transport the interactive pen display over a distance, we strongly urge you
to completely repackage it using the original carton. We designed this packaging
with optimal shock and vibration protection. If the original carton is no longer
available, pack all components with as much padding as reasonably possible to
protect the components from excessive vibration or shock. Do not include loose
components in the packaging that could mark, scratch or otherwise damage the
screen during the journey.
CAUTION
Put the interactive pen display down carefully to ensure you don’t damage
the buttons.
Do not place the interactive pen display on a surface that will mark, scratch or
damage the screen.
Other Precautions
For proper installation, read this guide carefully and observe the
following precautions.
The Interactive Pen
Display
• Don’t place sharp or heavy objects on the interactive pen display.
• Don’t connect or disconnect the video or power cable if the interactive pen display
or your computer is on. If you do, you can damage the screen and/or the
computer video card.
• Don’t block the interactive pen display’s ventilation holes, as this can cause it
to overheat.
• If you move the interactive pen display, either remove the display unit from the
stand and move them separately, or adjust the display stand to its full upright
postion, and then use both hands to hold the display unit and the stand
separately. Use the rotation lock screws to ensure the stand won’t separate from
the display unit.
• Don’t expose your interactive pen display to high voltage electrostatic discharges
or to a build-up of electrostatic charge on the screen. This can cause discoloration
and blotches on the screen. If discoloration occurs, leave the display on until
it disappears.
• If the interactive pen display is damaged, turn off the display and then disconnect
the power adapter.
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iv | – IMPORTANT INFORMATION
The Tethered Pen • The tethered pen is a sealed unit that contains electronics but no batteries. If you
attempt to open the tethered pen, you’ll damage these electronics. This will make
the tethered pen unusable and void the warranty.
• Don’t touch the screen with any instrument other than the supplied pen because
other instruments may damage the screen’s protective coating.
• Don’t use a pen that has worn down to a sharp or angular tip, as it may damage
the screen.
• Don’t apply excessive pressure that can shorten the life of the pen.
• Don’t immerse the pen in water.
The Environment • Avoid setting up and using the interactive pen display in an area with excessive
levels of dust, humidity and smoke or where it’s exposed to direct sunlight, severe
temperature changes, heat from other appliances, water or any other liquid.
Operate the interactive pen display within a temperature range of 41°F and 95°F
(5°C to 35°C) and a humidity range of 20% to 80% (non-condensing). However,
you can store the interactive pen display within a temperature range of 14°F to
140°F (-10°C to 60°C) and a humidity range of 20% to 90% (non-condensing).
• Don’t modify the power cord. Handle it carefully and avoid bending it excessively.
Don’t place the power cord in an area where it’s likely to be stepped on or pinched
by items placed on or against it. If you must run a cable over the floor, lay it in a
flat, straight line, and secure it to the floor with tape or a cable management strip
of contrasting color.
• The interactive pen display comes with a three-prong, grounding-type power plug
(designed to fit into a grounding-type power outlet). If you can’t insert the plug into
a power outlet, contact an electrician to replace the power outlet. Don’t modify the
power plug.
• Place the interactive pen display in a location where users will have clear and
direct access to the main power plug, as they must be able to disconnect the unit
at all times. Always disconnect the interactive pen display before you install any
devices or perform any maintenance.
• If possible, disconnect the interactive pen display before any thunderstorms.
However, don’t touch the unit or the unit’s power plug during a thunderstorm, as
there is a risk of electrical shock.
• Disconnect the interactive pen display if you won’t use it for an extended period.
• If the interactive pen display requires replacement parts, use parts that are
specified by SMART Technologies.
• Don’t expose the interactive pen display to rain or moisture.
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Contents
Important Information.....................................................................................................i
Other Precautions .................................................................................... iii
1 Overview ............................................................................................................... 1
The Interactive Screen.................................................................................... 1
The Tethered Pen........................................................................................... 2
The Pen Tool, Function and Display Control Buttons..................................... 2
Connection Panel ........................................................................................... 2
Power.............................................................................................................. 2
Power Saving ........................................................................................... 3
2 Installing the SMART Interactive Pen Display....................................................... 5
System Requirements .................................................................................... 6
Determining the Best Location for the Interactive Pen Display....................... 7
Setting Up Your Work Area ...................................................................... 7
Changing the Angle of the Interactive Pen Display .................................. 8
Stage 1: Installing the LCD Monitor.......................................................... 8
Stage 2: Cable Installation ....................................................................... 9
LCD Monitor Cabling................................................................................ 9
Integrating a Monitor or a Projector .............................................................. 11
Attaching the Pen ......................................................................................... 12
Installing SMART Notebook Software .......................................................... 14
Matching the Resolution ............................................................................... 15
Adjusting the Screen..................................................................................... 16
Adjusting the Display .................................................................................... 18
Factory Presets, Auto-sync and User Settings....................................... 18
On Screen Display (OSD) Settings ........................................................ 19
vi | CONTENTS
Orienting the Screen..................................................................................... 21
Securing the Interactive Pen Display............................................................ 21
Removing the Interactive Pen Display’s Stand............................................. 22
Other Integrations ......................................................................................... 23
3 Using the Interactive Pen Display ....................................................................... 25
Touching the Interactive Screen ................................................................... 26
Using the Pen ............................................................................................... 26
Pen Components ................................................................................... 26
Basic Pen Operation .............................................................................. 27
Pointing and selecting...................................................................... 27
Clicking ............................................................................................ 27
Windows: ......................................................................................... 27
Double-clicking ................................................................................ 28
Dragging .......................................................................................... 28
Using the pen tool buttons ............................................................... 28
Drawing and writing with pressure sensitivity .................................. 28
Erasing............................................................................................. 28
Using the Pen Tool Buttons ................................................................... 28
Using the Eraser .................................................................................... 30
Using the Function Buttons........................................................................... 31
Storing the Pen ............................................................................................. 31
4 Maintaining the Interactive Pen Display .............................................................. 33
Cleaning the Screen ..................................................................................... 33
Cleaning the Pen .......................................................................................... 34
Replacing the Pen Tip .................................................................................. 34
5 Troubleshooting .................................................................................................. 35
Checking the Interactive Pen Display’s Power ............................................. 35
Checking the Interactive Pen Display’s Status ............................................. 37
Image Problems............................................................................................ 38
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Display Troubleshooting......................................................................... 38
General Display Problems...................................................................... 38
VGA Display Problems........................................................................... 40
Windows-Specific Problems................................................................... 41
Mac-Specific Problems........................................................................... 42
Control and Writing Problems ................................................................ 43
A Regulatory Compliance....................................................................................... 45
Waste Electrical and Electronic Equipment Regulations .............................. 45
Restriction of Certain Hazardous Substances (RoHS) Directives ................ 46
B Customer Support ............................................................................................... 47
Online Information and Support.................................................................... 47
Training......................................................................................................... 47
Technical Support......................................................................................... 47
Shipping and Repair Status .......................................................................... 47
General Inquiries .......................................................................................... 48
Warranty ....................................................................................................... 48
Registration................................................................................................... 48
Index ................................................................................................................... 49
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viii | –
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2 | CHAPTER 1 – OVERVIEW
NOTE
For the interactive pen display to function properly, connect it to a computer with an
appropriate video card. An inappropriate video card may damage the screen.
The Tethered Pen
By using the tethered pen on the interactive pen display, you can control and
manipulate items on your screen, and create or remove digital ink. You can store the
pen in the compartment on the top of the unit.
The Pen Tool, Function and Display
Control Buttons
By using the buttons on the interactive pen display, you can set the current function of
the pen, instantly activate programs and configure the display settings.
Use the pen tool buttons to control the function of the pen tool. You can select from
different digital ink colors and an eraser button.
Use the function buttons to perform a right-click and to access specific SMART Board
tools, such as SMART Notebook software.
Use the on-screen display control buttons to configure the display’s settings.
Connection Panel
The interactive pen display connection panel has four connectors: a USB receptacle
for connecting the supplied USB cable; a video input receptacle for the video cable
from your computer; a video output receptacle for a video cable to a projector or a
monitor; and a power receptacle for the power cable.
The interactive pen display also includes two USB connectors on its frame.
Power
The interactive pen display uses a single 12V DC power supply, which comes with
the unit.
NOTE
The interactive pen display switches to the appropriate voltage automatically.
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3 | C H A P T E R 1 – O V ER V IE W
Power Saving
The SMART Podium ID422w conforms to VESA and ENERGY STAR® power saving
guidelines
Wh
Sig
complies
Wh
usual.
.
en you use the SMART Podium ID422w with a Display Power Management
naling (DPMS) compliant computer or video card, the display automatically
with the folowing power saving parameters.
en these power-saving functions are in effect, the screen display is darker than
Computer
mode
Power ON Yes Yes Active 54W, max. Blue
Standby mode No Yes Blanked 2W, max. Blue/Orange*
Suspend
mo
de
OFF
mode No No Blanked 1W, max. Orange
* Depending on the specifications and settings of your computer and video card, the
power light may only change to orange when in standby and suspend modes.
H-
sync V-sync Video
Yes No Blanked 2W, max. Blue/Orange*
Powe
r
consumption
Pow
er lamp
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4 | CHAPTER 1 – OVERVIEW
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Chapter 2
Installing the SMART
Interactive Pen
Display
This chapter tells you how to:
– determine the computer system requirements (page 6)
– determine the best location for the interactive pen display (page 7)
– change the angle of the interactive pen display (page 8)
– connect the interactive pen display (page 8)
– integrate a monitor or a projector (page 12)
– attach the pen (page 12)
– install SMART Notebook software (page 14)
– match your computer’s and interactive screen’s resolutions (page 15)
– adjust the screen settings (page 16)
– orient the screen (page 21)
– secure the interactive pen display (page 21)
– remove the interactive pen display’s stand (page 22)
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6 | CHAPTER 2 – INSTALLING THE SMART INTERACTIVE PEN DISPLAY
System Requirements
Before installing the SMART Podium ID422w, make sure your computer meets the
following minimum system requirements:
• For Windows computers: Windows Vista™, Vista X64, XP, or XP x64. VGA or DVI
video connector, available USB port, and CD-ROM drive.
• For Mac computers: OS X, v10.4 or greater. VGA or DVI video connector,
available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI
adapter, not included.
The SMART Podium ID422w supports both analog (VGA) and digital (DVI) video
signals. If updating your video card, complete the video card hardware and software
installation before connecting the SMART Podium ID422w. If you have another
display that is compatible with your video card, you can connect that display to the
card in order to verify the video card is operating correctly.
Although you can quickly connect the SMART Podium ID422w to either a VGA or DVI
video card, connecting to a DVI video card generally results in optimum performance.
NOTES
• Depending on the capabilities of your video card and operating system, you
may be able to set up the SMART Podium ID422w as a mirrored, extended, or
independent display. Refer to your video card documentation for more
information on its capabilities.
• When you are working with more than one monitor, the SMART Podium
ID422w will map to the monitors based upon how your system is configured.
By default, if you are in mirror mode, the pen tablet will map to the entire
space on each monitor. See your hardware and operating system
documentation for details on configuring your computer and operating system
for use with multiple monitors.
• A display toggle function is available for use with multiple monitor systems.
This enables you to toggle the screen cursor between the SMART Podium
ID422w pen display and your other monitors. For more information, see the
electronic Software User’s Manual.
The SMART Podium ID422w can be used alone or with another display. You may
connect a second device, such as a monitor or LCD projector, to the SMART Podium
ID422w DVI-I OUT port. When using this port, the second device will mirror the image
on the SMART Podium ID422w. Complete the SMART Podium ID422w installation
before connecting a projection device to the unit.
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7 | CHAPTER 2 – INSTALLING THE SMART INTERACTIVE PEN DISPLAY
Determining the Best Location for the
Interactive Pen Display
Install the interactive pen display in a cool, dry location without excessive levels of
dust, humidity and smoke. Operate the interactive pen display in an environment
within a temperature range of 41°F and 95°F (5°C to 35°C) and within a humidity
range of 20% to 80% (non-condensing). You can store the interactive pen display
within a temperature range of 14°F to 140°F (-10°C to 60°C) and a humidity range of
20% to 90% (non-condensing).
Take into consideration that the interactive pen display itself will generate heat
whenever it’s turned on. To maintain a consistent operating temperature, don’t block
or cover any of the ventilation holes on the back of the unit. Other external factors can
affect the interactive pen display, such as the heat generated by control systems or
other electronic equipment. Make sure there is adequate airflow around the unit.
Keep the computer keyboard and the mouse close to the interactive pen display
because the pen won’t function until you install SMART Notebook software and open
SMART Board tools. You should also keep your computer within 19 1/2' (6.0 m) of the
unit. This distance protects against signal degradation that occurs with a longer USB
cable. The video cable also has length limitations, so you shouldn’t use an RGB video
cable that’s longer than 50' (15 m).
To alleviate glare, you can use the attached tilt stand to angle the interactive pen
display. Alternatively, you can use a tilt stand that conforms to the standard sizes
set by the Video Electronics Standards Association (VESA). When installing a
VESA-compatible stand, use M4 screws (0.16" or 4 mm wide with a 0.03" or 0.7 mm
pitch) that are no longer than 0.59" (15 mm).
Setting Up Your Work Area
To minimize fatigue, organize your work area so you can work comfortably. Position
your SMART Podium ID422w, the pen, and your keyboard for easy access without
unnecessary reaching. The pen display and any other displays should be positioned
so you can view them comfortably with a minimum of eyestrain.
• Take short breaks between tasks to stretch and relax your muscles.
• Use a gentle grip when working with the pen.
• Alternate tasks throughout the day.
• Maintain a good posture at all times. Minimize awkward postures and repetitive
movements that cause discomfort.
• Change your position if you feel any discomfort due to your work position.
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8 | CHAPTER 2 – INSTALLING THE SMART INTERACTIVE PEN DISPLAY
Changing the Angle of the Interactive Pen Display
You can adjust the stand to change the angle of the interactive pen display.
NOTE
For information on how to remove or install the stand, see page 10.
To change the angle of the
interactive pen display
1. Hold the interactive pen display to support its weight while you adjust the stand.
2. Push the stand’s locking mechanism towards the top of the interactive pen
display, adjust the angle of the stand and then release the locking mechanism.
Installing the Interactive Pen Display
There are two primary stages to the installation process:
• Installing the LCD monitor
• Connecting the cables
Stage 1: Installing the LCD Monitor
IMPORTANT
Do not connect the USB data cable until instructed to do so.
To install the LCD monitor 1. Turn off your computer.
CAUTION
Never connect or disconnect the video or power cables while your computer
or SMART Podium ID422w are powered on – this can damage the display or
video card.
2. If your computer has only one video connector, unplug your previous monitor or
add a second video card.
3. Determine if your computer has an analog (VGA) or digital (DVI) connector and
set the DVI/VGA switch for the video connection you are using.
4. Making sure to tighten the thumbscrews on the connectors, follow the instructions
below for your video connector.
5. Connect the power adapter to the SMART Podium ID422w, connect the adapter’s
power cable, and then connect the adapter to an AC outlet.
6. Turn on the SMART Podium ID422w.
The power LED will light orange.
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9 | CHAPTER 2 – INSTALLING THE SMART INTERACTIVE PEN DISPLAY
7. For DVI operation, connect the SMART Podium ID422w DVI to DVI video cable
between the DVI IN connector located on the pen display unit and the DVI-D or
DVI-I connector on your video card.
For VGA operation, connect the SMART Podium ID422w analog RGB video cable
between the DVI IN connector located on the pen display unit and the VGA
connector on your video card.
NOTE
If you are connecting the unit to an Apple ADC or mini-VGA connection, you
must obtain an appropriate adapter. Adapters are available at retail outlets.
For ADC operation, connect one end of the SMART Podium ID422w DVI to DVI
video cable into the ADC to DVI adapter, connect the other end of the SMART
Podium ID422w cable to the DVI IN connector on the pen display unit, and then
connect the ADC adapter end to the ADC connector on your video card.
For an Apple mini-VGA connector, plug the VGA end of the SMART Podium
ID422w analog RGB cable into the mini-VGA port adapter. Then connect the DVI
end of the SMART Podium ID422w cable to the DVI IN connector on the pen
display unit, and then connect the mini-VGA port end to the mini-VGA port on your
video card.
8. Connect the power adapter to the SMART Podium ID422w, connect the adapter’s
power cable, and then connect the adapter to an AC outlet.
9. Turn on the SMART Podium ID422w.
The power LED will light orange.
Stage 2: Cable Installation
CAUTION
• Use only the cables provided with your interactive pen display. Other cables
can damage the interactive pen display.
• Don’t connect the video or power cables if the interactive pen display or your
computer is on. Doing so can damage the interactive pen display or your
computer.
LCD Monitor Cabling
IMPORTANT
• Make sure your video card has a VGA or DVI connector, and that you
correctly set the DVI/VGA switch for the video connector you are using.
• Do not attach the USB data cable until instructed to do so.
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