Vysk QS1 Training& Technical Support
QSI TRAINING & TECHNICAL SUPPORT
V2.0 – Nov. 29, 2017
INTRODUCTION
This presentation is intended to:
• Provide a technical and operational overview of the
Vysk QS1 Quantum Security Case for iPhone 6/7/8
• Identify potential support & troubleshooting issues
• Empower your organization to support its QS1 End
Users
GETTING STARTED
WHAT IS THE QSI?
The Vysk QS1 Quantum Security Case
is a revolutionary new mobile security
solution that allows users to make
truly confidential voice calls without
fear of interception or compromise.
WHAT DOES THE QSI DO?
• Impact-resistant hard-shell case with soft-touch paint
• Sliding dual camera shutters (front and back)
• LED battery charge indicator (“VYSK” on back of case –
each letter = 25% charge)
• All iPhone buttons extended onto case (mute, volume,
sleep)
• Apple “Lightning” plug extended to micro-USB
WHAT DOES THE QSI DO?
• Non-hackable microphone jammers
• High-fidelity audio processors and speakers
• State-of-the-art voice encryption app provides
secure calling
• Convenient annual subscription model
MICROPHONE JAMMING
Each QS1 contains several patented microphone jammers. These jammers use air pulses to overdrive
the microphones of the iPhone. The result is a faint buzzing sound, and anyone attempting to hack
the phone’s microphones hears only this buzzing and not the conversation taking place.
TRUE END-TO- END ENCRYPTION
GETTING STARTED
End Users will require instruction in the proper use of QS1s:
• Attaching/detaching the QS1
• Initial configuration of iPhone and QS1 (if not
pre-configured), including Vysk Voice App download
• Putting QS1 in Lockdown Mode
• Initiating and receiving Vysk Secure Voice Calls
• Using the Vysk contact database and other administrative
functions
• Keeping software (App) and firmware versions current
• Correctly charging the device
PACKAGING & CONTENTS
C
A. QS1 case
B. 2.1-amp charger
D
C. USB cable & Headphone passthrough dongle
D. Quick-start guide
B
A
SWITCHES, BUTTONS, & FEATURES
Case Latch
iPhone
mute switch
iPhone volume
Lockdown switch
Lockdown
Indicator LED
Case Latch
iPhone Power
Button
iPhone Power
Button
Lockdown switch
Case LatchCase Latch
iPhone
mute switch
iPhone volume
buttons
Front camera
shutter
Microphone
Jammer
Battery Status
Indicator Button
buttons
Back camera
Shutter
Battery Status
Indicator
Vysk secure
microphones
Headphone pass-
through*
Secure Headphone Port
VAC Button
Charging port
Headphone pass-
Secure Headphone Port
through*
*Applies ONLY to iPhone 6 ca se
CARE AND FEEDING
To maximize the effectiveness and lifetime of the QS1, keep in
mind:
• The QS1 is not a battery case; it is not designed or intended to
extend the normal battery life of the smartphone to which it
is attached. The onboard battery on the QS1 is intended only
for operation of the encryption and jamming systems.
• The QS1 case is not designed to protect a smartphone from
physical shock or damage
CARE AND FEEDING (CONT’D)
• Do not use an iPhone that has been
“jailbroken,” “rooted,” refurbished,
or modified in any way
• Do not attach/detach phone from QS1
any more often than necessary
• Do not get the QS1 wet (there is an internal
• Do not allow dirt, grime, dust to get on
QS1, as this may affect mechanical
operation of moving parts
• Do not use a charger other than the one
provided with the QS1
• Do not use a clear plastic screen
sensor that will indicate if this happens)
• Do not attempt to clean with any solvents
(alcohol, acetone, etc.)
protector with the QS1
• Do not bend, twist, or drop the QS1
ATTACHING / DETACHING THE QSI
To attach the QS1, release the two locking
2
clips (1) on either side of the upper portion
of the case. Then flip open the upper
hinged section. Slide the iPhone downward
into the bottom section of the QS1 (2), then
flip the upper portion closed and secure in
place by reengaging the two side locking
clips.
1
To detach the QS1, reverse the installation
process, i.e., release the two side locking
clips, flip open the upper section of the
case, and remove the iPhone.
GEOGRAPHY- SPECIFIC CHARGER TYPES
QS1s are delivered with one of three charging block
types, depending on geography.
• Type A – U.S. standard
2-prong, 115 VAC, 60 Hz
• Type C – European standard
2-prong, 230 VAC, 50/60 Hz
A C
• Type G – UK/Commonwealth standard
3-prong, 23o VAC, 50/60 Hz
The output voltage and current are identical for all
three of these variants, i.e., 2.1 A 5 VDC
G
CHARGING THE QSI CASE
1. Connect the QS1 case to a power source using the supplied USB
Wall Adapter and Micro USB Charging Cable. The QS1 case should
only be charged with the included USB Wall Adaptor.
2. Once the QS1 case is connected to a power source, the Battery Life
Indicator will illuminate, spelling V-Y-S-K on the back of the case.
The current battery charge level will be indicated as shown at left.
3. Lower portion of the QS1 will be slightly warm during charging.
QSI CHARGING TIPS
• When the QS1 and iPhone are charged together, the iPhone and the QS1 will
charge simultaneously
• The QS1 can be charged without an iPhone connected to it but will charge
at the same rate as when an iPhone is connected
• If the iPhone battery is dead and the QS1 case is NOT plugged into a
charging source while there is a charge remaining on the QS1, the iPhone
will only charge until the iPhone first boots up
CHARGING PERFORMANCE BENCHMARKS
• A completely dead QS1 will fully charge in 2.5 hours using the provided
2.1A charging block.
• If combined iPhone and QS1 are BOTH totally empty, the pair will fully
charge in 2.5 hours.
• A fully charged QS1 will hold charge for 72 hours if microphone
jamming is OFF.
• A fully charged QS1 will hold charge for 22 hours if microphone
jamming is ON, and will provide 16 hours of talk time.
• Battery performance is improved somewhat in cooler temperatures.
• A QS1 in deep-sleep mode will retain charge for approximately 32 days.
DEEP-SLEEP MODE
• To place the QS1 into deep-sleep mode, ensure that the Lockdown
switch is disengaged and press the lower right-hand button on the
rear of the case three consecutive times within five seconds.
• Successful initiation of deep-sleep mode is indicated by the V-Y-S-K
lights flashing three consecutive times.
• Deep-sleep mode is recommended only for situations in which the QS1
is going to be stored without an accompanying phone or charger for
extended periods of time.
• The case will NOT receive calls or notifications in this mode.
• To return to active mode, push either button on the rear of the case or
slide the lockdown switch. The phone will also wake from deep-sleep
if the charging cable is inserted.
• Return to active mode will be indicated by scrolling V-Y-S-K lights.
CAMERA SHUTTERS
Both camera shutters are activated when the lockdown slide switch
is moved to the leftmost position.
Front camera
open
Rear camera
open
Front camera
shuttered
Rear camera
shuttered
LOCKDOWN MODE
The QS1 case must be placed in “Lockdown Mode” both to make and receive
secure calls, as well as to secure the device for face-to-face meetings. When
activated, Lockdown Mode:
• Shutters front and rear cameras
• Jams all native iPhone microphones
(and activates the independent QS1 microphones)
• Powers the standalone encryption processor
LOCKDOWN MODE
1
To activate Lockdown Mode:
Slide the Lockdown Mode Switch all
the way to the left (1). The LED Status Indicator
(2) will turn green to indicate
that Lockdown Mode is properly engaged.
2
3
To deactivate Lockdown Mode:
Slide the Lockdown Mode Switch to
the right (3). The LED Status Indicator
will turn off.
INSTALLING THE VYSK VOICE APP
• The Vysk Voice App and an active subscription/license are
required to make encrypted calls.
• Users must have at least Apple iOS Version 9.3 installed in
order to use the QS1 system.
• The Vysk Voice App can be downloaded securely from:
https://appdist.vysk.com/dist/voice
• In order to conduct secure voice calling, BOTH parties must
have a QS1 device.
• Both parties on a secure voice call must also have the
most current version of the Vysk Voice App and firmware.
INSTALLING THE VYSK VOICE APP (CONT’D)
1 2
1. To begin downloading
the Vysk Voice App, enter
https://appdist.vysk.com/dist/
voice in the iPhone browser.
2. Scroll down on the page until
the button labeled “Install the
App” appears. Click on this
button.
INSTALLING THE VYSK VOICE APP (CONT’D)
3. When the Install/Cancel dialog
box appears, click on the “Install”
button
4. The Vysk Voice App will
download/install and the app icon
will appear on the iPhone menu.
3
4
INSTALLING THE VYSK VOICE APP (CONT’D)
5 6
5. After the Vysk Voice App is
downloaded, click on Settings
in iOS (Ver. 10.0.2). Click on
General.
6. Click on Device Management
INSTALLING THE VYSK VOICE APP (CONT’D)
7. Click on “vysk
communications INC.”
8. Click on Trust App. The
Vysk Voice App is now
ready for use!
7
8
Trust App
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