Portable Automatic Satellite TV Antenna
VQ2100
Owner’s Manual
®
11200 Hampshire Avenue South, Bloomington, MN 55438-2453
Phone: (952) 922-6889 Fax: (952) 922-8424
21438 REV B
Solutions for Mobile Markets
www.kingcontrols.com
IMPORTANT!
The satellite TV market is expanding and changing. The information in this manual was accurate at the time
of printing. If your VuQube® FLEX™ Portable Satellite Antenna does not operate as outlined in this manual,
please call King Controls at (952) 922-6889 or visit our website at www.kingcontrols.com. King Controls is not
responsible for changes outside of its control.
Please read this entire manual before using your new antenna.
IMPORTANT! DISH® CUSTOMERS WITH HD SOLO RECEIVERS ONLY!
If you have a DISH model ViP211z, ViP211k, ViP211 or 411 single tuner HD receiver, you can use the DISH
Tailgater® user interface on your receiver (see Sections 2 and 5).
TABLE OF CONTENTS
Section Contents Page
1. SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
2. ANTENNA CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
3. RECEIVER CONFIGURATION - DISH AND BELL TV. . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
4. OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-11
5. TAILGATER MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-21
6. SECOND RECEIVER OPERATION - DISH AND BELL TV . . . . . . . . . . . . . . . . . . . . 22-23
7. TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
8. SECURITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
9. ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
10. FCC GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
11. LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
King Controls and VuQube are registered trademarks of Electronic Controlled Systems, Inc. DBA King Controls.
FLEX is a trademark of Electronic Controlled Systems, Inc. DBA King Controls.
Bell TV is an offi cial trademark of Bell Canada.
DIRECTV is a registered trademark of DIRECTV, Inc.
DISH and Tailgater are registered trademarks of DISH Network L.L.C.
Page 1
Section 1 SETUP
The FLEX portable satellite antenna is easily confi gured to lock onto the appropriate satellites
®
necessary to receive your favorite SD programming from DIRECTV
, or SD and HD programming
from DISH® or Bell TV2.
The FLEX system includes: You will also need the following (sold separately):
• Antenna Unit • TV
• Controller • Satellite Receiver
1
• 3’ Coax Cable • Cable(s) to connect receiver to TV
• 50’ Coax Cable • Satellite TV Subscription Service
• 15 Watt Power Supply
• Owner’s Manual
• Quick Reference Guide
1
The FLEX will not work with DIRECTV SWM only receivers.
1
Do not use dual tuner receivers or receivers with
built-in recorders if your programming is broadcast from more
than one satellite.
2
Bell TV: You may experience diffi culty receiving your
programming more than approximately 100 miles south of the
Canadian/US border.
CONNECTIONS
IMPORTANT! HAND TIGHTEN COAX CONNECTIONS. DO NOT USE A WRENCH.
Do not allow the coax cable to become bent or kinked.
Do not leave the coax cable where it can be tripped on or run over by a vehicle.
IMPORTANT! Do not block the antenna’s line of sight to
satellites in the southern sky at any time.
1. Place the antenna unit on a stable surface with a clear
view of the southern sky. (With its built-in leveling feature,
the FLEX does not need to be level, but make sure it is
stable to prevent movement during operation.)
Point the handle approximately to the north (this will speed
up search time).
2. Make the connections IN THE ORDER SHOWN on page 3.
NOTE TO DISH AND BELL TV SUBSCRIBERS:
If using a second receiver, do not connect it until
instructed to do so in the SECOND RECEIVER
OPERATION section.
3. Go to ANTENNA CONFIGURATION on page 4.
Page 2
DISH and Bell TV Subscribers:
Do not connect 2nd receiver at this time.
IMPORTANT! DISH and Bell TV Subscribers:
Do not connect 2nd receiver at this time.
Page 3
Section 2 ANTENNA CONFIGURATION
NOTE: If you have DIRECTV SD service you do not need to confi gure your antenna. Go to step 5 on next page.
The FLEX is factory pre-set for DIRECTV standard digital programming broadcast from the
101° W satellite (DIRECTV SD). If you also receive your local channels from DIRECTV’s 119 satellite
or if you subscribe to DISH or Bell TV programming, you must confi gure the antenna to work with
your satellite service. Doing this will allow the FLEX to lock on the correct satellites to receive your
programming and also enable automatic satellite switching via the receiver’s remote control for
multi-satellite service.
Antenna confi guration is a one time procedure that MUST BE COMPLETED before using your
FLEX antenna. To confi gure your antenna, do the following:
1. Press POWER to turn on FLEX controller. The COAX CONNECTION light will fl ash for
approximately 10 seconds and then remain on. SCAN PROGRESS lights will fl ash 3 times to
indicate the selected service confi guration.
2. Simultaneously press and hold POWER and SCAN for fi ve seconds.
COAX CONNECTION and SCAN PROGRESS lights will fl ash slowly, and then the appropriate
SCAN PROGRESS lights will turn on to show the current service and satellites selected.
NOTE: If you have a DISH receiver ViP211z, ViP211k, ViP211 or 411, FIRST choose the DISH SD and
HD setting as instructed on these two pages, and then continue with Tailgater Mode (Section 5,
page 12).
To verify the current service confi guration without changing it, perform steps 1, 2 and 4.
Page 4
3. Press SCAN repeatedly to scroll thru the options.
4. When the correct lights turn on to show your desired satellite confi guration, simultaneously
press and hold POWER and SCAN for fi ve seconds.
All lights will turn off except for the COAX CONNECTION light.
5. Locate your service below and follow the instructions:
DIRECTV subscribers:
NOTE: The FLEX will not work with SWM only receivers. Your local channels may not be available when traveling
outside your home area.
DIRECTV SD
If you have a newer receiver or current software, choose the following dish
confi guration settings (do this through the receiver’s satellite set-up menu screens):
Dish Type: 01: 18” Round Switch Type: 02:Multiswitch
(If you have an older receiver, choose: round dish-1 satellite.)
DIRECTV SD with Locals
If you have a newer receiver or current software, choose the following dish
confi guration settings (do this through the receiver’s satellite set-up menu screens):
Dish Type: 02: 3-LNB (18 x 20”) Switch Type: 02:Multiswitch
(If you have an older receiver, choose: oval dish-2 satellites.)
After setting your dish for either service as described above. . . . . . . . . . . . . . go to page 10.
DISH subscribers with the following receivers:
ViP211z • ViP211k • ViP211 • 411
and who chose DISH SD and HD on the previous page:
You can use the Tailgater Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . go to page 12.
NOTE: Your local channels may not be available when traveling outside your home area.
All other DISH and Bell TV subscribers:
After you have successfully confi gured your antenna, you must
confi gure your receiver for mobile use by running a check switch test . . . . . . . go to page 6.
NOTE: Dual tuner receivers or receivers with built-in recorders are not recommended and will not have full functionality
when used with the FLEX antenna. Your local channels may not be available when traveling outside your
home area.
Page 5
Section 3 RECEIVER CONFIGURATION - DISH AND BELL TV
IMPORT ANT! YOU MUST HAVE COMPLETED THE ANTENNA CONFIGURATION (PAGES 4-5), AND
PERFORMED A SUCCESSFUL SEARCH (STEP 2 BELOW), BEFORE RUNNING THE CHECK
SWITCH TEST (STEP 3 ON NEXT PAGE).
NOTE: For automatic satellite switching, King Controls recommends using a DISH model 311 receiver for DISH SD.
If you do not have a clear view of the satellites, the switch will not load correctly.
The SW21 and SW64 switches are a receiver software confi guration that is loaded into the receiver after
successfully running a check switch test with the dish locked on and confi gured for the appropriate service.
This one time procedure will not need to be repeated after successful installation, unless:
a) check switch test is run again while the receiver is connected to a home dish system.
b) check switch test is run when the receiver is not connected.
c) you travel outside the coverage area of either DISH SD and HD or DISH SD and HD Alternate and switch
to the other.
d) you are parked in an area where the selected satellites are blocked, but are able to select alternate
satellites and get signal.
IMPORTANT!
The antenna unit requires a
“direct line of sight” to the
satellites for signal reception.
Any tall objects can block the
signal from reaching the dish.
1. Turn on the TV and satellite receiver.
2. Your FLEX controller should be on from the confi guration process on pages 4-5. If not, press
POWER and wait for the COAX CONNECTION light to stop fl ashing and remain on.
Press and hold SCAN for 3 seconds.
The antenna will locate all of the appropriate satellites before completing the search process.
After the antenna acquisition process is complete, specifi c SCAN PROGRESS lights will
turn on to indicate which satellites have been found (see chart on page 11).
If you confi gured the antenna for DISH SD and HD and the antenna cannot acquire the
110, 119, and 129 satellites, you may need to confi gure the antenna for DISH SD and
HD Alternate (pages 4-5).
Page 6
3. On the receiver remote, press MENU, 6, 1, 1.
4. Highlight “Check Switch.”
Press SELECT on your remote.
NOTE: Some receivers may prompt you to select
“Check Switch” a second time to initiate
the test.
5. Make sure “superDISH” and “Alternate” boxes
are NOT selected.
NOTE: Not all receivers will display a screen with
options that include “superDISH” and
“Alternate” boxes.
Screen graphics may vary.
6. Highlight “Test.”
Press SELECT on your remote.
The receiver will perform a check switch test, during which time the antenna will periodically
move back and forth between satellites. This process will take several minutes.
7. When test is complete, a screen similar to one below or on the next page should appear.
After screen verifi cation, continue with check switch test procedure on next page.
Because receivers are always changing, screen graphics may vary.
DISH SD
MUST SHOW
“SW21”
NO “X”s
Page 7
DISH SD and HD AlternateDISH SD and HD
NO “X”s
MUST SHOW
“SW64”
“NO SWITCH
DETECTED”
Bell TV SD Bell TV SD and HD
or
“INSTALLED
DEVICE
UNKNOWN”
or
similar
MUST SHOW
“SW21”
NO “X”s
If the indicated results are not obtained, go back to Step 3 and run test again. Contact King
Controls if the check switch fails to load after 4 attempts.
8. When the installation summary shows the successful check switch test results, save the
settings, exit to the main menu screen and wait for programming to download.
9. DISH SD and HD and DISH SD and HD Alternate only: Verify that your saved settings show
your desired satellite trio: 61.5, 110, 119 or 110, 119, 129. To switch trios, see pages 4-5.
Confi guration is complete. Go to page 10, OPERATION.
Page 8
This page intentionally left blank.
Page 9
Section 4 OPERATION
IMPORTANT: If you have a DISH receiver model ViP211z, ViP211k, ViP211 or 411 AND have confi gured the
antenna for the DISH SD and HD setting, DO NOT use the instructions on this page. Go to the
Tailgater Mode instructions on page 12.
Your local channels may not be available when traveling outside your home area.
IMPORTANT!
The antenna unit requires a
“direct line of sight” to the
satellites for signal reception.
Any tall objects can block the
signal from reaching the dish.
POWER UP
1. Make sure all connections are made as shown on page 3.
2. Press POWER to turn on FLEX controller.
• All lights will turn on briefl y.
• COAX CONNECTION light will fl ash for approximately 10 seconds and then remain on.
• SCAN PROGRESS lights will fl ash 3 times to indicate the selected service confi guration.
• If the unit is operating properly, the COAX CONNECTION light should remain on and all
other lights should turn off.
3. Turn the TV and satellite receiver on.
• Antenna is now ready to scan for satellites. Go to next page.
Page 10
SCAN FOR SATELLITES
1. Press and hold SCAN for 3 seconds.
• The antenna will scan for the selected satellites. The four SCAN PROGRESS lights will
cycle on and off to indicate a scan is in progress.
• As satellites are located, the corresponding SCAN PROGRESS lights will turn on (see
below).
• When scan is complete, the appropriate lights will turn on to show which satellites were
found.
• Wait for the program guide to download and then select your desired channel.
Use this chart to determine which satellites have been found.
NOTE: The order of the lights corresponds to the order of the satellites listed.
Example for DISH SD: The 110 satellite corresponds to Light 1, and the 119
satellite corresponds to light 2.
NOTE: If you move the antenna unit, you will have to re-acquire the satellites by repeating the scan process. The
FLEX will go into “sleep mode” after 15 minutes and the COAX CONNECTION light will dim. Press POWER to
wake unit up if necessary, i. e. the unit is in sleep mode, you move the unit, and wish to rescan for satellites.
DISH AND BELL TV SUBSCRIBERS: If you are using a second receiver, see SECOND RECEIVER OPERATION -
DISH AND BELL TV on page 22.
Page 11
Section 5 TAILGATER MODE
IMPORTANT: If you have a DISH receiver model ViP211z, ViP211k, ViP211 or 411 AND have confi gured the
antenna for the DISH SD and HD setting, use the instructions on this page.
See page 4 for
confi guration details.
IF YOUR RECEIVER IS NEW AND NOT YET ACTIVATED, YOU MUST PERFORM THE FIRST TIME
SETUP ON PAGE 16 BEFORE USING THE INSTRUCTIONS ON THIS PAGE.
Your local channels may not be available when traveling outside your home area.
IMPORTANT!
The antenna unit requires a
“direct line of sight” to the
satellites for signal reception.
Any tall objects can block the
signal from reaching the dish.
1. If your FLEX controller is not on, press POWER and wait for the COAX CONNECTION light to
stop fl ashing and remain on.
2. Plug your receiver and TV into a 110 volt AC power source.
The green light on your receiver should illuminate or begin cycling on and off. Wait for the
green light to turn solid (this may take up to two minutes).
If the green light does not illuminate after a few minutes, power on your receiver using the
front panel power button.
3. Turn on your TV. Use your TV’s input selection menu to select the input that matches the
connection to your DISH receiver, i. e. if using an HDMI cable connection you should select the
HDMI TV input.
Page 12
The Portable Antenna Setup screen will be displayed on your TV.
NOTE: If the Portable Antenna Setup screen does
not display, press MENU, 6, 1, 1 on your
DISH remote.
Highlight “Check Switch.”
Press SELECT on your remote.
The Portable Antenna Setup screen
should now display.
4. Use the arrow buttons on your
DISH remote to highlight the letter
group that includes the fi rst letter
of the state you are currently in.
Press SELECT on your remote.
5. Highlight the state you are currently
in from the state menu.
Press SELECT on your remote.
Page 13
6. Verify “Scan” is highlighted.
Press SELECT on your remote.
The scan will begin and may take
several minutes to complete.
This screen will display during the scan:
7. When the scan is complete, the
Acquiring Signal message will display.
Acquiring the signal may take up to 5
minutes to complete.
Page 14
8. After your receiver has acquired the
signal, the electronic program guide
will download.
This may take up to 5 minutes to
complete (potentially longer if an
external hard drive is connected for
DVR use).
If you are using a second receiver, see SECOND RECEIVER OPERATION on page 22.
OPERATING NOTES
If your system is inactive for an extended period of time, you may need to call DISH Customer Service at
1-800-333-DISH (3474) to re-authorize your receiver. You can view your programming when your receiver has been
re-authorized and the guide has fi nished downloading.
If you move the antenna unit, you will need to repeat the scan process to re-acquire the satellites and restore
programming.
When in the northeastern United States, television programming from the 129 satellite may not be available. You
can confi gure your antenna for the DISH SD and HD Alternate setting using the procedure found in the ANTENNA
CONFIGURATION section (pages 4-5) and the receiver confi guration process (pages 6-8). When you leave the
northeastern US and reconfi gure the antenna for DISH SD and HD, the unit will automatically revert to Tailgater mode
and you will not need to confi gure the receiver.
Page 15
TAILGATER MODE: INITIAL SETUP WITH NEW (UN-ACTIVATED) RECEIVER
IMPORTANT: If you have a NEW, not yet activated DISH receiver model ViP211z, ViP211k, ViP211 or 411, AND
have confi gured the antenna for the DISH SD and HD setting, use the instructions on this page
for fi rst time setup. After this one time setup procedure, you can use TAILGATER MODE on
page 12.
See page 4 for
confi guration details.
IMPORTANT!
The antenna unit requires a
“direct line of sight” to the
satellites for signal reception.
Any tall objects can block the
signal from reaching the dish.
1. If your FLEX controller is not on, press POWER and wait for the COAX CONNECTION light to
stop fl ashing and remain on.
2. Plug your receiver and TV into a 110 volt AC power source.
The green light on your receiver should illuminate or begin cycling on and off. Wait for the
green light to turn solid (this may take up to two minutes).
If the green light does not illuminate after a few minutes, power on your receiver using the
front panel power button.
3. Turn on your TV. Use your TV’s input selection menu to select the input that matches the
connection to your DISH receiver, i. e. if using an HDMI cable connection you should select the
HDMI TV input.
Page 16
4. Point your receiver’s remote at the
front of the receiver and press SAT.
Press RECORD.
When a number appears in the box,
verify “Continue” is highlighted.
Press SELECT on your remote.
The Portable Antenna Setup screen
will display.
5. Use the arrow buttons on your
remote to highlight the letter group
that includes the fi rst letter of the
state you are currently in.
Press SELECT on your remote.
6. Highlight the state you are currently
in from the state menu.
Press SELECT on your remote.
Page 17
7. Verify “Scan” is highlighted.
Press SELECT on your remote.
The scan will begin and may take
several minutes to complete.
This screen will display during the scan.
The receiver will download current
software.
The receiver will update with the
current software.
Page 18
8. The receiver will reset and the
Portable Antenna Setup Screen will appear.
Choose your location again and
initiate a second scan.
The antenna will scan a second time.
When the scan is complete, the
Acquiring Signal message will display.
Acquiring the signal may take up to 5
minutes to complete.
After your receiver has acquired the signal,
the electronic program guide will download.
This may take up to 5 minutes to complete
(potentially longer if an external hard drive
is connected).
Page 19
9. The Set Video Resolution screen will
appear. Select the highest resolution
your TV will display.
Verify “Test” is highlighted.
Press SELECT on your remote.
10. Verify “Save” is highlighted.
Press SELECT on your remote.
11. While this screen is displayed you may
be prompted with a “Continue” message.
If prompted, verify “Continue” is
highlighted and press SELECT
on your remote.
Page 20
12. Call DISH to activate your new receiver.
1-800-333-DISH (3474)
This completes the initial setup for new receivers.
You may now use Tailgater mode on page 12 for subsequent use.
If you are using a second receiver, see SECOND RECEIVER OPERATION on page 22.
Page 21
Section 6 SECOND RECEIVER OPERATION - DISH AND BELL TV
INITIAL SETUP FOR SECOND RECEIVER
1. With the second receiver disconnected from
the dome unit’s AUX port coax, use your
DISH remote control and press MENU, 6, 1, 1
to display the Point Dish screen.
2. Use the arrow buttons on the remote
to highlight “Check Switch.”
Press SELECT on your remote.
IMPORTANT!
Second receiver must
be disconnected during
initial confi guration.
3. Verify “SuperDISH” and “Alternate”
are not selected.
Verify “Test” is highlighted.
Press SELECT on your remote.
4. When test is complete, highlight “Save.”
Press SELECT on your remote.
5. After successfully saving the results, connect the AUX port coax to SAT IN on the second
receiver.
See the next page for downloading programming to the second receiver.
Page 22
DOWNLOADING PROGRAMMING TO THE SECOND RECEIVER
1. With the second receiver now connected, and the antenna locked on (see OPERATION
section), re-set the second receiver by pressing the POWER button on the front panel for 10
seconds. The TV picture will go away and should reappear within two minutes.
The receiver will then download the program guide to show only the channels available on the
current satellite as determined by the channel selected on the main receiver. Downloading the
new program guide can take up to fi ve minutes to complete.
The channels available on the second receiver are determined by the channel/satellite selected on
the main receiver. For example, if you select a channel on the main receiver that is broadcast from
the 119 satellite, then the second receiver will be able to display any channel broadcast from the 119
satellite.
If you switch channels on the main receiver to one that is broadcast from a different satellite, (i.e. your
channel was broadcast from satellite 119 but your new channel is broadcast from the 110 or 129),
the antenna will automatically switch to the new satellite and programming will be lost on the second
receiver until you either:
• Select a channel on the main receiver that is broadcast from the previous satellite (satellite
119 in this example).
(or)
• Reset the second receiver to download the program guide for the newly selected satellite
(satellite 110 or 129 in this example).
TIP: Most DISH HD channels are broadcast from the 129 satellite location. Selecting an HD channel on the main
receiver before re-setting the second receiver will provide independent viewing of most available HD channels on
either receiver.
Page 23
Section 7 TROUBLESHOOTING
SYMPTOM POSSIBLE CAUSE COURSE OF ACTION
No lights turn on. No power to controller. Verify power supply is properly
connected to FLEX controller.
Verify power supply is plugged
into a 110-120 VAC power
source.
ERROR light and all 4 SCAN
lights fl ash slowly.
ERROR light and COAX
CONNECTION light both fl ash
quickly.
No satellites found. Line of sight obstructions. Move
unit to have a better view of
southern sky and rescan.
Inclement weather can
occasionally cause loss of
signal. Wait till weather
improves and rescan.
If problem persists, call King
Controls Service at
(952) 922-6889.
Coax between antenna unit
and FLEX controller not
Connect coax between antenna
unit and FLEX controller.
connected.
Coax between antenna unit
Replace coax (KC# 20993).
and FLEX controller faulty.
Scan is not complete after 15
minutes.
Page 24
Coax from FLEX controller
connected to wrong port (AUX)
on antenna unit.
Coax between main circuit
board and output port on
Connect coax from FLEX
controller to MAIN port on
antenna unit.
Call King Controls Service at
(952) 922-6889.
antenna unit faulty.
Antenna is not moving. Call King Controls Service at
(952) 922-6889.
Section 8 SECURITY
The FLEX can be secured to an object using a padlock and cable (not included) to deter theft.
Section 9 ACCESSORIES
Visit your local dealer or
call King Controls to order.
Page 25
Section 10 FCC GUIDELINES
This device complies with Part 15, sub-part B, of the FCC Rules. Operation is subject to the following
two conditions:
1) This device must not cause harmful interference, and
2) This device must accept any interference received, including interference that may cause
undesired operation.
Page 26
Section 11 LIMITED WARRANTY
Every new FLEX Satellite System is thoroughly inspected and tested before leaving the factory, and is covered by the
following one year parts limited warranty from the date of original purchase:
• One year parts warranty: The customer is not responsible for the cost of replacement parts if the original part
is determined to be defective under the terms of the warranty. The customer is responsible for the cost of
replacement parts after one year.
Should any trouble develop during the warranty period, contact King Controls. You must contact King Controls before the
warranty period expires. The customer must supply proof of purchase (such as a dated sales receipt) when requesting
warranty service. If the customer cannot supply proof of purchase, warranty period shall start 30 days after date of
manufacture.
Only King Controls may perform warranty evaluations and repairs.
If it is determined that the unit needs to be returned to King Controls, customer must return COMPLETE product, freight
prepaid, to: King Controls, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453.
If inspection shows the trouble is caused by defective workmanship or material, King Controls will repair (or at its option,
replace) without charge.
When returning product, King Controls will supply an RMA number (Return Merchandise Authorization). This number
must be clearly written on the box. Failure to clearly write RMA number on box may result in delays in processing claim.
Along with product, the customer should include in the box: his/her name, address, daytime phone number, proof of
purchase and description of the problem.
This warranty does not cover installation and external wiring, or remanufactured units. This warranty does not cover
damage caused by the use of a mounting bracket other than a King Controls mounting bracket designed for the product.
This warranty is not transferable from the original owner.
Due to the expanding and changing TV market, King Controls cannot be held responsible for changes made to satellite
services. Software updates to address such issues are not covered under warranty.
This warranty also does not apply where:
• The product has been abused, misused, improperly installed or improperly maintained.
• The product has been installed without the use of a King Controls mounting bracket designed for the product.
• Repairs have been made or attempted by others that are not certifi ed by King Controls to do such repairs.
• Repairs are required because of normal wear and tear.
• Alterations have been made to the product.
• The antenna unit has been opened without authorization.
• Damage has been caused by power washing.
• Supplied grease not used in the external coax connections as specifi ed in the instructions (non-portable units).
• Circumstances beyond the control of King Controls cause the product to no longer operate correctly.
• Customer is not the original owner.
In no event shall King Controls be liable for any indirect, incidental, or consequential damages from the sale or use of the
product. This disclaimer applies both during and after the term of the warranty.
King Controls disclaims liability for any implied warranties, including implied warranties of “merchantability” and “fi tness for
a specifi c purpose,” after the one year term of this warranty.
This warranty gives you specifi c legal rights, and you may also have other rights, which vary from state to state. Some
states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
Page 27
NOTES:
Page 28
11200 Hampshire Avenue South, Bloomington, MN 55438-2453
Phone: (952) 922-6889 Fax: (952) 922-8424
®
www.kingcontrols.com
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