Safety information, installation and use instructions.
Read prior to installing and using the swings.
See VulyPlay.com/support for any updates to these instructions.
WARNING!
• Minimum user age – 6 years. Only for domestic and outdoor use.
• Maximum user weight per swing station – 50 kg (110 lb).
• Maximum combined user weight per swing set section – 120 kg (265 lb).
• Adult assembly required. Adult supervision required at all times.
• Ensure that the Swing Set is secured with anchors or bolts before use.
Vuly Play
95 Ingleston Rd, Brisbane QLD 4154
AU: 1300 667 514
US: 1-800-467-1421
www.vulyplay.com
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Contents
Read and follow all instructions in this manual before using your product, and do not use any Swings in any way that
is not described in this manual.
1.0. Care and Maintenance
2.0. Safety Information
2.1. Select protective surfacing
2.2. Poured-in-place surfaces or pre-manufactured rubber tiles
2.3. Positioning
3.0. Operating Instructions
4.0. Pre-assembly
4.2. Parts checklist
5.0. Assembly instructions – Swing Set Frame
6.0. Product registration
7.0. Half-price replacement parts
8.0. Warranty
8.1. Warranty periods
8.2. Inclusions
8.3. Exclusions
8.4. Warranty Claims
8.5. Australian Consumer Law
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9.0. Missing parts
Responsibility rests with the owner and supervisors of the play set to make sure that all users are aware of the
practices specified in this manual.
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1.0. Care and maintenance
Improper maintenance or lack of care can lead to your product deteriorating earlier than expected and causing injury.
Please follow these instructions to ensure that your product lasts for as long as possible.
At the beginning of each play session:
• Tighten all hardware.
• Check all protective coverings on bolts, pipes, edges, and corners.
○Replace if they are loose, cracked, or missing.
• Check all moving parts – including swing seats, ropes, cables, and chains for wear, rust, or other deterioration.
○Replace as needed.
• Check metal parts for rust.
○If found, sand and repaint using a non lead-based paint meeting the requirements of 16 CFR 1303.
• Reinstall any plastic parts, such as swing seats or any other items, that were removed.
• Rake and check depth of loose fill protective surfacing materials to prevent compaction and to maintain appropriate
depth.
○Replace as necessary.
Twice a month during play session:
• Tighten all hardware.
• Check all protective coverings on bolts, pipes, edges, and corners.
○Replace if they are loose, cracked, or missing.
• Rake and check depth of loose fill protective surfacing materials to prevent compaction and to maintain appropriate depth.
○Replace as necessary.
Once a month during play session:
• Check all moving parts including swing seats, ropes, cables, and chains for wear, rust, or other deterioration.
○Replace as needed.
At the end of each play session:
• Remove plastic and textile swings and store in a cool, dry place.
• Rake and check depth of loose fill protective surfacing materials to prevent compaction and to maintain appropriate
depth.
○Replace as necessary.
Owners shall be responsible for maintaining the legibility of the warning labels.
Disassemble and dispose of the equipment when it is no longer safe to use. Ensure that no unreasonable hazards exist at
the time the equipment is discarded.
Save this instruction and information sheet for future reference, in the event that the manufacturer has to be contacted.
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2.0. Safety Information
Maximum Swing fall height: 2,226 mm (88 in.)
United States Consumer Product Safety Commission’s
(USCPSC) Outdoor Home Playground Safety Handbook. See
below:
2.1. Select Protective Surfacing
One of the most important things you can do to reduce the
likelihood of serious head injuries is to install shock-absorbing
protective surfacing under and around your play equipment.
The protective surfacing should be applied to a depth that is
suitable for the equipment height in accordance with ASTM
Specification F1292. There are different types of surfacing
to choose from; whichever product you select, follow these
guidelines:
2.1.1. Maintain a minimum depth of 9 in. (229 mm) of loose-fill
materials such as wood mulch/chips, engineered wood fiber
(EWF), or shredded/recycled rubber mulch for equipment up
to 96 in. (2438 mm) high; and 9 in. (229 mm) of sand or pea
gravel for equipment up to 60 in. (1524 mm) high.
NOTE : An initial fill level of 12 in. (305 mm) will compress
to about a 9 in. (229 mm) depth of surfacing over time. The
surfacing will also compact, displace, and settle, and should
be periodically refilled to maintain at least a 9 in. (229 mm)
depth.
2.1.2. Use a minimum of 6 in. (152 mm) of protective surfacing
for play equipment less than 48 in. (1219 mm) in height. If
maintained properly, this should be adequate. (At depths
less than 6 in. (152 mm), the protective material is too easily
displaced or compacted.)
NOTE : Do not install home playground equipment over
concrete, asphalt, or any other hard surface. A fall onto a
hard surface can result in serious injury to the equipment
user. Grass and dirt are not considered protective surfacing
because wear and environmental factors can reduce their
shock absorbing effectiveness. Carpeting and thin mats are
generally not adequate protective surfacing. Ground level
equipment – such as a sandbox, activity wall, playhouse or
other equipment that has no elevated play surface – does
not need any protective surfacing.
2.2. Poured-In-Place Surfaces or PreManufactured Rubber Tiles
You may be interested in using surfacing other than loosefill materials, like rubber tiles or poured-in-place surfaces.
2.2.1. Installations of these surfaces generally require a
professional and are not “do-it-yourself” projects.
2.2.2. Review surface specifications before purchasing
this type of surfacing. Ask the installer/manufacturer for
a report showing that the product has been tested to
the following safety standard: ASTM F1292 Standard
Specification for Impact Attenuation of Surfacing Materials
within the Use Zone of Playground Equipment. This report
should show the specific height for which the surface
is intended to protect against serious head injury. This
height should be equal to or greater than the fall height
– vertical distance between a designated play surface
(elevated surface for standing, sitting, or climbing) and
the protective surfacing below – of your play equipment.
2.2.3. Check the protective surfacing frequently for wear.
2.3. Placement
Proper placement and maintenance of protective
surfacing is essential. Be sure to:
2.3.1. Extend surfacing at least 72 in. (1829 mm) from the
equipment in all directions.
2.3.2. For to-and-fro swings, extend protective surfacing
in front of and behind the swing to a distance equal to
twice the height of the top bar from which the swing is
suspended.
2.3.3. For 360º swings, extend surfacing in a circle whose
radius is equal to the height of the suspending chain or
rope, plus 6 ft in all directions.
2.1.3. Use containment, such as digging out around the
perimeter and/or lining the perimeter with landscape
edging. Don’t forget to account for water drainage.
2.1.3.1. Check and maintain the depth of the loose-fill
surfacing material. To maintain the right amount of loosefill materials, mark the correct level on play equipment
support posts. That way you can easily see when to
replenish and/or redistribute the surfacing.
2.1.3.2. Do not install loose fill surfacing over hard
surfaces such as concrete or asphalt.
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3.0. Operating Instructions
Observing the following statements and warnings reduces
the likelihood of serious or fatal injury:
• Number of occupants: One [1]
• Maximum weight of occupants: 50 kg (110 lb) .
• Recommend: Adult supervision for children of all ages.
• Warning: Instruct children not to walk close to, in front
of, behind, or between moving items.
• Warning: Instruct children not to twist swing chains or
ropes or loop them over the top support bar. This may
reduce the strength of the chain or rope.
• Warning: Instruct children to avoid swinging empty seats.
• Warning: Teach children to sit in the center of the
swings, with their full weight on the seats.
• Warning: Instruct children not to use the equipment in a
manner other than intended.
• Warning: Instruct children not to get off equipment
while it is in motion.
• Warning: Don’t allow children to wear inappropriate
items, such as – but not limited to – loose fitting clothing,
hood and neck drawstrings, scarves, cord-connected
items, capes and ponchos. These items can cause death
by strangulation.
• Warning: Instruct children not to climb when the
equipment is wet.
• Warning: Check the openings between rollers and
sliding surfaces of roller slides for foreign materials
that could be potentially hazardous to users.
• Warning: Verify that suspended climbing ropes,
chain, or cable are secured at both ends.
• Warning: Verify that suspended climbing ropes,
chain, or cable cannot be looped back on itself.
• Warning: Instruct children not to attach items to
the playground equipment that are not specifically
designed for use with the equipment, such as – but
not limited to – jump ropes, clothesline, pet leashes,
cables and chain, as they may cause a strangulation
hazard.
• Warning: Instruct children to remove their bike or
other sports helmet before playing on the playground
equipment.
• Warning: Dress children with well-fitting and full
foot-enclosing footwear. Examples of inappropriate
footwear are clogs, flip flops, and sandals.
4.0. Pre-assembly
• Place the equipment on level ground and in a welllit area, no less than 1.8 m (6 ft) from any structure
or obstruction – such as a fence, garage, house,
overhanging branches, laundry lines, or electrical wires.
• Avoid installing over concrete, asphalt, packed earth,
grass, carpet, or any other hard surface. A fall onto a
hard surface can result in serious injury or death to the
equipment user.
• Ensure that your chosen surface allows the swing set
to be firmly embedded with the included Anchor Kit.
• Check that you have all parts required for assembly.
• Warning: Lock nuts and bolts securely.
• Warning: Children must not use the equipment until
properly installed.
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4.1. Parts checklist – Swing Set frame
ALL SIZES:
2X FRAME – BOX A
1X FRAME – BOX B
2x H Joiner
2x End Joiner2x Swing Rail
1x Rail Joiner
2x Mid Tube
4x Shoulder Tube4x Leg Tube
8x Anchor
1x Bolt Kit
Upsize Kit
1x Swing Rail
If you purchased a size with more than 2 swing slots, you will have
1x Upsize Kit (contents below) swing slot.
1x Rail Joiner
1x Bolt Kit
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5.0. Assembly instructions – Swing Set frame
Remove all parts from the packaging, and lay out the components on the ground.
ENSURE THAT AS YOU FOLLOW THESE INSTRUCTIONS,
YOU FIRMLY SECURE ALL PARTS WITH NUTS AND BOLTS.
IMPORTANT: WHEN LOCKING
TOGETHER FRAME BOLTS, ENSURE
THAT YOU INSERT THE LONG BOLTS
ALTERNATELY ON EITHER SIDE.
STEP
Insert an End Joiner into the centre of an H Joiner.
Lock them together with Frame Bolts.
Repeat for the remaining End Joiner and H Joiner pair.
Remember: Lay all parts face-up on the
ground, as shown. You will start by assembling
the swing set upside down.
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STEP
A.
2
Insert a Swing Rail into each of
the two End Joiner and H Joiner
pairs. Lock them together with
Frame Bolts.
TO CREATE 2 SWING SLOTS:
Insert one shared Swing Joiner
B.
into the ends of both Swing
Rails. Lock them together with
Frame Bolts.
TO CREATE 3 SWING SLOTS:
(requires 1x Upsize Kit)
Insert a Swing Joiner into each end of both Swing Rails.
B.
Insert the remaining Swing Rail between these two
C.
Swing Joiners. Lock them together with Frame Bolts.
WARNING:
Never use more than one Upsize Kit to create more than three swing slots side-by-side on your frame.
Doing so would dramatically reduce the structural integrity of the design and may cause injury.
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STEP
Insert a Leg Tube into the bottom
of a Shoulder Tube.
Repeat for the three remaining
Shoulder Tube and Leg Tube pairs.
3
STEP
Insert the top of a Shoulder
Tube and Leg Tube pair into
the prongs on the side of an
H Joiner. Lock them together
Locking Bolts.
Note: Ensure that the legs kick
outwards and that, when you
flip the unit over, the left and
right legs will be on the correct
sides.
4
STEP
Insert a Mid Tube into the
inward-facing hole on the
connected Shoulder Tube. Lock
them together with Frame Bolts.
Note:
bends inwards.
5
Ensure that the Mid Tube
STEP
A.
B.
6
Attach the remaining Shoulder
Tube and Leg Tube pair to the
other side of the H Joiner and
Mid Tube. Lock them together
Locking Bolts.
Note: Ensure that the legs kick
outwards and that, when you
flip the unit over, the left and
right legs will be on the correct
sides.
Repeat Steps 4-6A on the other
side of the swing set.
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STEP
Flip the completed swing set
frame upright.
7
STEP
Skip this section if you do not wish to attach your Shade Cover.
STEP
Lay out the Shade cover atop your
partially completed frame.
8
SHADE COVER
8 A
STEP
8 B
Pull the two straps at both ends of the swing set around their
respective H Joiners. Tighten them through the loops on the straps
until the Shade Cover is taut.
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CONGRATULATIONS!
You have assembled your swing set frame.
See your Swing instructions to attach your chosen swings.
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6.0. Product registration
To access the Half-Price Parts for Life programme or to lodge
a Warranty Claim, customers must ensure that their Vuly
product is registered with Vuly.
Customers who purchase directly from Vuly (through VulyPlay.com, at the Vuly Showroom or over the phone) automatically
have their product registered.
7.0. Half-price replacement parts
Vuly offers half-price replacement parts to all customers for
the lifetime of their purchase through the Half-Price Parts for
Life programme.
This programme is subject to change at any time, and it
is only available to customers who have purchased either
through an Authorised Reseller or directly through Vuly.
Half-Price Parts for Life is only available to customers who wish
to replace parts that are core components of their.
Customers who purchase through an Authorised Reseller
must register their product by visiting VulyPlay.com/Support
and completing the form with a proof of purchase.
For the swing sets, these parts include the following elements
of the frame:
• Tubes
• Joiners
• Rails
The programme does not extend to individual Swings, Shade
Covers or accessories.
8.0. Warranty
All Vuly products are sold with a manufacturing warranty,
which assures that the item is free of defects in workmanship
and materials (“warranty”).
8.1. Warranty periods
Warranty periods do not reset for any reason, unless
the customer purchases a new product. In this case, that
particular item will be covered by its own warranty period. It
does not affect – nor will it increase – warranty periods for
other purchased items.
Warranty periods always commence from the date of item
delivery.
This warranty is for use under normal conditions, and it
applies for:
SWING SETS
• 60 months [5 years] to the frame components.
• 36 months [2 years] to Swings.
ACCESSORIES
• 12 months [1 year] to purchased accessories or
attachments not received during a promotional period.
• 3 months to any items received at no cost as part of a
promotion – e.g. ‘Free Shade Cover’.
The customer may extend the standard 12-month [1 year]
warranty to 36 months [3 years], if they purchase an extended
warranty within 7 days of their delivery date.
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8.1.1. Second-hand purchases
Vuly warranties apply only for the original purchaser, to a
product purchased from Vuly Play or an Authorised Reseller.
On-selling a Vuly product voids and all warranties.
8.2. Inclusions
This warranty covers manufacturing faults and defects only.
If a product is damaged or rendered unsafe as a result of
a departure from its design specifications during production,
this constitutes a manufacturing fault or defect.
such products. They are not intended for professional use.
Any evidence that inappropriate actions that have led to
product failure will not be covered by the warranty. Similarly,
replacement parts or repairs needed to mend such damage
will not be covered under the warranty.
8.3.6. Damage through salt water proximity
This warranty (on steel components, speci cally) will be
reduced by 50% where the Vuly product is assembled within
1.6 km of a salt water environment or where it is subject to
ocean spray.
This may occur if – for example – use of incorrect textiles
during manufacturing causes a Swing Cloth to disintegrate,
or if improper welding produces an unstable Frame.
8.3. Exclusions
8.3.1. Damage through wear and tear
This warranty does not extend to normal wear and tear of
the product. This may include, but is not limited to:
• Rusting or scratching of steel components,
• UV deterioration of textile components.
As outdoor products that are actively used, swing sets and
their accessories will experience wear and tear over time.
8.3.2. Damage through weather conditions
Damage to the product that results from weather events –
such as rain or wind – are not covered under the warranty.
Vuly suggests that you contact your home and contents
insurer if your product is damaged by such events.
8.3.3. Damage through improper installation
This warranty does not extend to any failure of the product
caused by installation not in accordance with the Vuly Manual.
Customers must assemble their Vuly product by following
carefully the Installation section of their Vuly Manual.
Furthermore, the warranty does not cover installation
provided by a third-party assembly service. It is the
customer’s responsibility to check all boxes and confirm that
all components are included in the correct condition before
installing.
8.3.4. Damage through insufficient care or maintenance
This warranty does not extend to accelerated decay of the
product caused by poor care or maintenance. It is essential
that customers regularly check, and follow the advice of,
the Care and Maintenance section of their Vuly Manual to
ensure that their product lasts as long as possible.
8.3.5. Damage through inappropriate use
This warranty will be void if the product is used for any other
activity besides those for which it was intended, or used
in any way that is unadvised in this Manual. Vuly products
constitute recreational outdoor products and accessories for
8.3.7. Personal Injury
The warranty does not cover personal injury or losses due
to any of the above: wear and tear, weather conditions,
inappropriate installation, insufficient care or maintenance
or inappropriate use, nor does it cover damage due to
negligence or accidents.
8.3.8. Installation
This warranty does not cover any installation service. If a
customer pays for installation of their Vuly product at the time
of purchase, this is a one-time service only. The customer
may not claim installation costs for any replacement parts.
8.4. Warranty Claims
If a customer believes that a Vuly product is faulty or defective,
they must discontinue use and submit a Warranty Claim.
A customer must not attempt to use a product if any part is
faulty or defective, as it may be dangerous. Any damage
that the user causes as a result of using faulty or defective
products will lead to voiding of the warranty.
8.4.1. Making a Warranty Claim
To fulfill a warranty claim, a customer must submit an online
Warranty Claim at VulyPlay.com/Support.
Submitting the online Warranty Claim form requires the
customer to provide:
• Details of their purchase – including date,
• Batch number,
• Clear photographic evidence of the manufacturing fault
or defect.
If the customer does not provide all details that the form
requires, their Warranty Claim will not be assessed.
Vuly may take up to 7 days to process Warranty Claims upon
a completed submission. It may take a further 7 days for
replacement parts to reach the customer.
8.4.2. Successful Warranty Claims
If Vuly accepts a customer’s Warranty Claim, Vuly will replace
the faulty or defective parts, not offer refunds.
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Successful Warranty Claims lodged within 60 days of the
delivery date:
Vuly will replace the damaged parts free of charge. Vuly
will also cover any costs associated with shipping the
replacement part.
Successful Warranty Claims lodged after 60 days of the
delivery date:
Vuly will replace the damaged parts free of charge. The
customer must cover any costs associated with shipping the
replacement part.
8.4.3. Walk-in Warranty Claims
If a customer wishes to make a Warranty Claim while on
the Vuly premises, they must first submit an online Warranty
Claim at VulyPlay.com/Support – providing all required
details.
8.4.4. Refunds
In all instances of successful warranty claims, Vuly offers
replacements parts only. Vuly provides refunds only at their
discretion. Any refunds granted to the customer exclude
third-party fees, such as assembly services and credit card
surcharges.
8.4.5 Claiming on non-Vuly products
Products sold alongside Vuly that are not Vuly-branded
are subject to the warranties provided by the companies
that supply them. The customer must contact these external
companies to make a warranty claim; Vuly itself will not
assess claims made against non-Vuly products.
8.5. Australian Consumer Law
Our Goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the Goods repaired
or replaced if the Goods fail to be of acceptable quality and
the failure does not amount to a major failure.
9.0. Missing parts
If a customer believes that a Vuly product does not include
all necessary parts, they must immediately lodge a Missing
Parts Claim at VulyPlay.com/Support.
A customer must not attempt to use a product if any part is
incomplete, as it may be dangerous. Any damage that the
user causes as a result of using incomplete products will
lead to voiding of the warranty.
Vuly products are delivered to Vuly warehouses prepackaged;
we are unable to check the boxes prior to delivery to ensure
that they contain all the required parts. While the missing
part rate during packing is very low, some parts may also
fall out in transit due to small, unintentional tears in their
boxes.
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