This manual is prepared for the use of trained Vulcan Service
Technicians and should not be used by those not properly
qualified. If you have attended a Vulcan Service School for this
product, you may be qualified to perform all the procedures
described in this manual.
This manual is not intended to be all encompassing. If you have
not attended a Vulcan Service School for this product, you should
read, in its entirety, the repair procedure you wish to perform to
determine if you have the necessary tools, instruments and skills
required to perform the procedure. Procedures for which you do
not have the necessary tools, instruments and skills should be
performed by a trained Vulcan Service Technician.
Reproduction or other use of this Manual, without the express
written consent of Vulcan, is prohibited.
For additional information on Vulcan-Hart or to locate an authorized parts and
service provider in your area, visit our website at www.vulcanhart.com
VULCAN-HART
DIVISION OF ITW FOOD EQUIPMENT GROUP, LLC
Gas Line Pressures .................................................................................................................................. 4
Water Supply ............................................................................................................................................ 4
Standard ................................................................................................................................................... 4
Special ...................................................................................................................................................... 4
REMOVAL AND REPLACEMENT OF PARTS .......................................................................................................... 5
Covers and Panels ............................................................................................................................................ 5
Cooking Compartment Right Side Panel .................................................................................................... 5
Cooking Compartment Left Side Panel ...................................................................................................... 5
Cabinet Base Right Side Panel ................................................................................................................. 5
Cabinet Base Left Side Panel .................................................................................................................... 6
Cabinet Base Front Panel ......................................................................................................................... 6
Cabinet Base Rear Panel .......................................................................................................................... 6
Cooking Compartment Door .............................................................................................................................. 6
Door Assembly .......................................................................................................................................... 6
Door Gasket .............................................................................................................................................. 7
Door Handle .............................................................................................................................................. 7
Door Latch Assembly ................................................................................................................................ 8
Main Burner ...................................................................................................................................................... 9
Gas Combination Control Valve ......................................................................................................................... 9
Fill and Cold Water Solenoid Valves ................................................................................................................ 11
Pilot Spark/Probe Flame Sensor ..................................................................................................................... 12
SERVICE PROCEDURES AND ADJUSTMENTS ................................................................................................... 13
Blower Air Pressure Adjustment ...................................................................................................................... 13
Air Pressure Switch Adjustment ..................................................................................................................... 13
Pilot Burner Adjustment .................................................................................................................................. 14
Automatic Ignition Systems ............................................................................................................................ 17
Spark Ignition Control Test ....................................................................................................................... 17
Ignition Test .................................................................................................................................................... 18
Door ............................................................................................................................................................... 19
Deliming the Generator ................................................................................................................................... 20
Cooking Cycle Test ......................................................................................................................................... 21
General ................................................................................................................................................... 21
Water Level Controls ...................................................................................................................................... 22
Low Level Cut-Off & Differential Control .................................................................................................... 22
Sequence of Operation ................................................................................................................................... 22
Initial Fill and Preheat Conditions ............................................................................................................ 22
Component Function Cooking Compartment ................................................................................................... 32
General ................................................................................................................................................... 32
General ................................................................................................................................................... 33
Water Not Being Supplied to Generator ................................................................................................... 33
Pilot Or Main Burner Will Not Light .......................................................................................................... 33
Drain Solenoid Valve Does Not Drain ....................................................................................................... 33
Water Accumulating in Compartment ...................................................................................................... 33
Cooking Cycle Cannot be Activated ......................................................................................................... 33
Steamer Achieves Pressure Slower Than Normal .................................................................................... 33
Troubleshooting Sequence Of Operation ......................................................................................................... 34
Procedures in this manual will apply to all models
unless specified. Pictures and illustrations can be of
any model unless the picture or illustration needs to
be model specific.
INSTALLATION
Refer to the Installation and Operation Manual for
detailed installation instructions on steamers.
OPERATION
Refer to the Installation and Operation Manual for
specific operating instructions.
CLEANING
Refer to the Installation and Operation Manual for
specific cleaning instructions.
SPECIFICATIONS
TOOLS
Standard
•Standard set of hand tools.
•VOM with A.C. current tester (Any quality VOM
with a sensitivity of at lease 20,000 ohms per volt
can be used.)
Special
•Gas leak detection equipment.
•Gas Manometer.
•Loctite 271
•Screwdriver, 1/8 X 4 cabinet tip
Gas Line Pressures
•Operating Pressure
Natural - Recommended 2.5” W.C.
Propane - Recommended 10.0” W.C.
•Incoming Pressure
Natural - Recommended 7.0” W.C. min.
Propane - Recommended 11.0” W.C. min.
Burner Air Pressure
0.4” W.C.
Electrical
Voltage: 120/60/1
Amps: 2.5 Amps
Frequency: 50/60 Hz
Water Supply
Supply pressure: 20-60 psig
Hardness*: Less than 3 grains
Silica: Less than 13 ppm
Total Chloride: Less than 4.0 ppm
pH Range: 7 to 8
Undissolved Solids: Less than 5 microns
(*17.1 ppm = 1 grain of hardness)
F35425 (February 2006)Page 4 of 40
C24GA SERIES CONVECTION STEAMERS - REMOVAL AND REPLACEMENT OF PARTS
REMOVAL AND REPLACEMENT OF PARTS
COVERS AND PANELS
WARNING: DISCONNECT THE
ELECTRICAL POWER TO THE
MACHINE AND FOLLOW LOCKOUT /
TAGOUT PROCEDURES.
Cooking Compartment Right Side Panel
1.Remove the screws then remove the right side
panel from the compartment.
Cooking Compartment Left Side Panel
1.Remove the screws then remove the left side
panel from the compartment.
Cooking Compartment Flue Wrap
1.Remove left and right side panels from
compartment. Remove screws that secure flue
wrap.
Cabinet Base Right Side Panel
1.Remove the screws then remove the right side
panel from the cabinet base.
F35425 (February 2006)Page 5 of 40
C24GA SERIES CONVECTION STEAMERS - REMOVAL AND REPLACEMENT OF PARTS
Cabinet Base Left Side Panel
Cabinet Base Rear Panel
1.Remove the screws then remove the left side
panel from the cabinet base.
Cabinet Base Front Panel
1.Remove the screws then remove the front panel
from the cabinet base.
1.Remove the screws then remove the rear panel
from the cabinet base.
COOKING COMPARTMENT
DOOR
Door Assembly
1.Remove compartment left side panel as outlined
under COVERS AND PANELS.
2.Remove nuts from top door support bracket.
3.Open the door and lift from bottom hinge.
4.Reverse the procedure to install and check for
F35425 (February 2006)Page 6 of 40
proper operation.
C24GA SERIES CONVECTION STEAMERS - REMOVAL AND REPLACEMENT OF PARTS
Door Gasket
1.Open the door.
2.Remove screws from the gasket guard and
gasket plate.
3.Remove the gasket guard and the gasket plate.
4.Remove the plate, nuts, washers and spacers
from the handle screws and remove the door
handle from the door.
4.Position the new gasket on the gasket plate.
5.Reverse the procedure to install.
6.Adjust the door as outlined under SERVICE
PROCEDURES AND ADJUSTMENTS.
Damage to the gasket sealing surface, such as nicks
or cuts, will cause steam leakage.
Door Handle
1.Open the door.
2.Remove screws from the top and bottom of the
door.
3.Pull the outer door panel out from the door
housing.
5.Reverse procedure to install. When installing the
spacers, the smaller diameter fits into the slot in
the door and the latch. Use Loctite 271 to secure
fasteners.
F35425 (February 2006)Page 7 of 40
C24GA SERIES CONVECTION STEAMERS - REMOVAL AND REPLACEMENT OF PARTS
Door Latch Assembly
1.Open the door.
2.Remove screws from the top and bottom of the
door.
3.Pull the outer door panel out from the door
housing.
COMPARTMENT CONTROLS
WARNING: DISCONNECT THE
ELECTRICAL POWER TO THE
MACHINE AND FOLLOW LOCKOUT /
TAGOUT PROCEDURES.
1.Remove compartment right side cover as
outlined under COVERS AND PANELS.
2.Remove the component being replaced.
3.Reverse the procedure to install the replacement
component, then check steamer for proper
operation.
4.Remove the pins and retaining rings.
5.Remove the latch assembly from the door.
6.Reverse procedure to install. Use Loctite 271 to
secure fasteners.
F35425 (February 2006)Page 8 of 40
C24GA SERIES CONVECTION STEAMERS - REMOVAL AND REPLACEMENT OF PARTS
MAIN BURNER
WARNING: DISCONNECT THE
ELECTRICAL POWER TO THE
MACHINE AND FOLLOW LOCKOUT /
TAGOUT PROCEDURES.
1.Remove front and side covers as outlined under
COVERS AND PANELS.
2.Disconnect the gas line at gas combination
control valve.
Gas combination control valves are not serviceable
and should not be disassembled. Once the problem
has been isolated to this control, replace it. Do not
attempt to repair the assembly.
1.Remove the front and right side panels as
outlined under COVERS AND PANELS.
2.Remove main burner as outlined in MAIN
BURNER.
3.Disconnect electrical supply wires running to the
gas combination control valve.
3.Disconnect wires to burner assembly.
4.Remove the nuts securing burner to tank.
5.Drop blower end of burner assembly slightly
down to clear control box and push all interfering
wires out of the way so that burner can be pulled
out of tank.
6.Reverse procedure to install burner assembly.
GAS COMBINATION
CONTROL VALVE
WARNING: DISCONNECT THE
ELECTRICAL POWER TO THE
MACHINE AND FOLLOW LOCKOUT /
TAGOUT PROCEDURES.
WARNING: SHUT OFF THE GAS SUPPLY BEFORE
SERVICING THE UNIT.
WARNING: ALL GAS JOINTS DISTURBED DURING
SERVICING MUST BE CHECKED FOR LEAKS.
CHECK WITH A SOAP AND WATER SOLUTION
(BUBBLES). DO NOT USE AN OPEN FLAME.
A.CHECK ALL JOINTS PRIOR TO THE GAS
VALVE (SOLENOID) BEFORE LIGHTING
THE UNIT.
B.CHECK ALL JOINTS BEYOND GAS VALVE
(SOLENOID) AFTER UNIT IS LIT.
4.Disconnect the pilot gas supply tube from the
control and pipe connections on each side of the
gas combination control valve.
5.Reverse procedure to install and check unit for
proper operation.
GENERATOR ASSEMBLY
WARNING: DISCONNECT THE
ELECTRICAL POWER TO THE
MACHINE AND FOLLOW LOCKOUT /
TAGOUT PROCEDURES.
WARNING: SHUT OFF THE GAS SUPPLY BEFORE
SERVICING THE UNIT.
WARNING: ALL GAS JOINTS DISTURBED DURING
SERVICING MUST BE CHECKED FOR LEAKS.
CHECK WITH A SOAP AND WATER SOLUTION
(BUBBLES). DO NOT USE AN OPEN FLAME.
A.CHECK ALL JOINTS PRIOR TO THE GAS
VALVE (SOLENOID) BEFORE LIGHTING
THE UNIT.
B.CHECK ALL JOINTS BEYOND GAS VALVE
(SOLENOID) AFTER UNIT IS LIT.
F35425 (February 2006)Page 9 of 40
C24GA SERIES CONVECTION STEAMERS - REMOVAL AND REPLACEMENT OF PARTS
1.Drain the generator and allow steamer to cool, if
necessary.
4.Disconnect wires to burner assembly.
5.Disconnect wires from gas combination control
valve.
6.Remove the nuts securing the burner to
generator.
7.Drop blower end of burner assembly slightly
down to clear control box and push all wires out
of the way so that burner can be pulled out of
tank.
2.Remove rear and side panels as outlined under
COVERS AND PANELS.
3.Disconnect gas line at gas combination control
valve.
8.Disconnect wires from the 195°F thermostat
mounted to the generator and operating pressure
switch.
9.Loosen hose clamp attaching lower flexible
water line at back panel and use a wrench to
disconnect barb fitting from main inlet water
connection.
10. Loosen hose clamp attaching upper flexible
water line at back panel and use a wrench to
disconnect barb fitting from main inlet water
connection.
11.Remove water line from generator. Remove
steam hoses from steam trap and supply to
super heater.
12. Disconnect gas tubing from rear panel
13. Remove steel drain tube at tank.
14. Disconnect union between tank and drain.
15. Loosen cable clamp screws securing electrical
cable at rear panel so that cable is free to move.
16. Remove screws to free super heater and lift
super heater off flue pipe.
F35425 (February 2006)Page 10 of 40
C24GA SERIES CONVECTION STEAMERS - REMOVAL AND REPLACEMENT OF PARTS
16. Rotate pressure relief valve coupling to allow
pressure relief valve to be rotated about 90° so
that valve is below generator top level.
19. Move any interfering components out of the way,
then push generator slightly forward to disengage
feet and remove generator from rear of cabinet.
20. Reverse procedure to install generator.
FILL AND COLD WATER
SOLENOID VALVES
WARNING: DISCONNECT THE
ELECTRICAL POWER TO THE
MACHINE AND FOLLOW LOCKOUT /
TAGOUT PROCEDURES.
1.Turn off the water supply to the steamer.
2.Remove front and side covers as outlined under
COVERS AND PANELS.
17. Remove pressure switch from generator.
18. Remove bolts attaching front of generator to
frame.
3.Pull the quick connect power leads off the
solenoid valve being serviced.
F35425 (February 2006)Page 11 of 40
C24GA SERIES CONVECTION STEAMERS - REMOVAL AND REPLACEMENT OF PARTS
4.Disconnect the water lines for the solenoid valve
being serviced and remove the solenoid valve
from the unit.
5.Reverse procedure to install solenoid valve.
PILOT/SPARK PROBE
FLAME SENSOR
1.Remove main burner assembly as outlined under
MAIN BURNER in REMOVAL AND REPLACEMENT
OF PARTS.
2.Remove the pilot assembly by disconnecting
gas tube to the pilot burner and remove screws
holding pilot assembly.
3.Replace the malfunctioning flame sensor or pilot
assembly.
4.Reverse procedure to install a new flame sensor
or pilot assembly.
5.Check for proper operation.
F35425 (February 2006)Page 12 of 40
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