Vtron Digicom Ark5000 User Manual
User Manual Digicom Ark5000 Series Multi-screen Processor
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This manual is copyrighted by VTRON with all rights reserved. Without written permission from VTRON, no
part of this document should be copied or transmitted in any forms or by any means.
This manual is used for operation instruction only and shall not be used for maintenance services. This manual is
subject to changes without notice.
This product may allow you to use third party software or upload, download the third party works, including
articles, images, video or software, but VTRON does not provide or own such third party works. Your use of the
above-mentioned third party works means that you agree to use such works without infringing or breaching he
rights of the third party works holders, and VTRON does not assume any liability for your use.
VTRON and Digicom are the registered trademarks of VTRON. All other brands and names mentioned in this
document are the property of their respective owners.
Note:
This manual is designed for the introduction to the Digicom Ark multi-screen
processor developed by VTRON. The specific configurations and functions shall be
in accordance with the purchase contracts signed with the customer. The functions
and display interface of the product you order might differ from those mentioned in
this manual. The reason may be there are differences between the one you purchased
and the one introduced in this manual.
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Meaning of Symbols
■ Safety Instructions
The following symbols are used in this manual and on the equipment, indicating the potential injuries to the user
or other people and the risks of property damage, so that you can use the equipment safely and correctly. The
instructions and their corresponding meanings are listed as the following. Please make sure that you can
understand the indications correctly before reading this manual.
The product is a Class A product which may cause
radio interferences in the living environment. In such
case, it may be necessary to take practical measures
against the interferences.
The uninsulated hazardous voltage within the
equipment may result in electric shock.
CE approval indicates that the product has met
the safety requirements provided in EU
directives and the user can rest assured when
using the product.
CAUTION: In order to avoid electric shock, do not
open the cover and not place any objects in the
cabinet.
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Important Instruction
Warning
To ensure the personal safety and the reliable operation of the equipment, please observe the following
instructions during the installation, operation and maintenance.
Precautions for Installation
◆ Do not use this product in the following places: any places with dust, oily fume, conductive dust, corrosive
gas and combustible gas; any places exposed to high temperature, condensation, wind and rain; any places with
vibration or shock. Electric shock, fire or incorrect operation may also lead to product damage and degradation.
◆ When perform screw hole machining and wiring, prevent metal debris and cut wires from falling into the
ventilation openings on the controller, as this may lead to fire, malfunction or incorrect operation.
◆ After the installation, do not block the ventilation openings with other objects, including any packing
material such as dustproof paper, otherwise poor heat dissipation may occur during the operation, which may
result in fire, malfunction or incorrect operation.
◆ Please avoid wiring, plugging or unplugging when the equipment is powered on, otherwise electric shock
circuit damage may occur.
◆ All installation and wirings must be firm and reliable as poor contact may lead to malfunction.
◆ In scenario with serious interferences, shielded cables should be used for input or output of high-frequency
signals, so as to enhance the anti-interference performance of the system.
Precautions for Wiring
◆ No installation or wiring operation should be performed until all external power supplies are disconnected,
otherwise electric shock or equipment may occur.
◆ This product is grounded through the ground conductor of the power cord. To avoid electric shock, the ground
conductor must be connected to the ground. Before connecting the input end and output end of this product, please
User Manual Digicom Ark5000 Series Multi-screen Processor
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ground this product correctly.
◆ After completing installation and wiring, please remove the foreign objects immediately. Before connecting
the power supply, please close the terminal cover on the product to avoid electric shock.
Precautions for Operation and Maintenance
◆ When the power supply is connected, do not touch the terminal, otherwise, electric shock or incorrect
operation may occur.
◆ Please clean and tighten the terminal after the power supply is disconnected, as electric shock may occur
when such operations are performed when power supply is connected.
◆ Please perform the operations such as the connection or removal of communication signal cables or
extension module or control unit cables after the power supply is disconnected. Otherwise, equipment damage or
incorrect operation may occur.
◆ Do not disassemble the equipment lest the internal electric components may be damaged.
◆ Please read the manual carefully and fully confirm the safety before performing any program variation,
commissioning, starting or stopping operation.
Precautions for Product Abandonment
◆ During combustion, the electrolytic capacitor on PCB may explode.
◆ Please collect and dispose separately and do not mix with domestic garbage.
◆ Please dispose as industrial waste or according to the local provisions on environmental protection.
User Manual Digicom Ark5000 Series Multi-screen Processor
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Contents
Chapter1 Overview ........................................................................................................................ 1
1.1 Main Features ...................................................................................................................................... 2
1.2 Topological Diagram of the Processor System .................................................................................. 3
Chapter2 EP Cascade Processor ................................................................................................... 4
Chapter3 Ark5000 Overview ........................................................................................................ 5
2.1 Front Panel ........................................................................................................................................... 5
2.2 Rear Panel ............................................................................................................................................ 7
Chapter4 Technical Specifications .............................................................................................. 11
Chapter5 Installation ................................................................................................................... 13
5.1 Installation Environment .................................................................................................................. 14
5.2 Installation .......................................................................................................................................... 15
5.3 Connection with Peripherals ............................................................................................................ 18
Chapter6 VWAS ........................................................................................................................... 25
Chapter7 Daily Maintenance ...................................................................................................... 26
71 Daily Inspection and Maintenance ............................................................................................. 27
7.2 Routine Inspection ........................................................................................................................ 27
Chapter8 Troubleshooting ........................................................................................................... 28
Chapter9 Contact Us .................................................................................................................... 30
User Manual Digicom Ark5000 Multi-screen Processor
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Chapter1 Overview
The Digicom Ark5000 multi-screen processor is a brand new high quality processor developed by VTRON.
Ark5000 adopts hardware-based architecture, featuring an advanced modular design, ultra-wideband digital signal
stream transmission technology, and real-time intelligent exchange transmission (RIET) technology, which allows
it to realize true, real-time signal display. With its hot redundant power supplies and the instant automatic
recovery capacity of the hot swappable key boards, the system can run stably, reliably, and flexibly. Ark5000
provides a solution for control rooms, command centers, operation maintenance centers, digital monitoring centers,
and meeting rooms.
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1.1 Main Features
Ultra-high speed bus, real-time display
Thanks to ultra-wideband digital signal stream transmission technology, the Digicom Ark5000 is able to realize
unparalleled display speed.
Hardware-based embedded architecture
The Ark5000 system utilizes an advanced hardware-based embedded architecture as well as real-time intelligent
exchange transmission (RIET) technology. It is a high-quality multi-screen processor featuring super high display
performance and unparalleled display speed. It can fulfill all demanding 7*24 visualization needs of the control
rooms, dispatch centers, and monitoring centers.
Powerful signal processing and expansion capacity
The 112-screen digital display wall system supports the real-time 144 DP inputs, 288 DVI inputs, 144 VGA
inputs, 288 HDMI inputs, 288 SDI inputs, 576 IP inputs, or 1152 VIDEO inputs. A single screen can support up
to 64 images display. The opened signal windows can be moved, superimposed, zoomed, or displayed across the
screen on any position on the wall. No matrix is needed, and the costs can be substantially reduced.
Modular design, easy maintenance
The modular design ensures that all the signal processing boards support hot-swapping and instant automatic
recovery(MTTR≦30seconds). The system power and fans feature a hot redundant design and support hotswapping. All the signal input/output boards support hot-swapping and fast maintenance. The system is easy to
maintain.
Intelligent system management
The system air inlets/outlets and core components feature an intelligent temperature control, real-time monitoring,
a high-temperature alarm, real time status information check, system operating status visual monitoring through
LCD display panel.
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1.2 Topological Diagram of the Processor System
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Chapter2 EP Cascade Processor
The EP cascade processor has the following features.
1) A 10-channel Digicom Ark 3300EP supports up to 10 groups of extension, i.e. 10 signal processors
extension.
2) The signal extension processor takes 8-in and 8-out as one group of switching
3) The signals are extended with high speed signal transmission cable, which is up to 5m.
4) Signal processors allow interconnection and extension.
5) Support synchronization clock extension.
Indicator
Color
Function
RUN
Green
Working state indicator; flashes when the board works
normally and is exchanging data.
ALARM
Red
Working state indicator; flashes when the board works
abnormally.
POWER1
Green
Working state indicator; constantly on when POWER1 works
normally
POWER2
Green
Working state indicator; constantly on when POWER2 works
normally
Cascade signal output port
Cascade signal input port
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Chapter3 Ark5000 Overview
The following front and rear panels are for reference only. In actual use, the appearance of the panels may be
different from those introduced in this manual due to different order for the configuration.
2.1 Front Panel
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