VTech Telecommunications 80 9677 00 User Manual

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CM18045

4-Line

Small Business System

Cordless Handset

User’s manual

Congratulations

on your purchase of this VTech product. Before using this product, please read the Important safety information.

This user’s manual provides you with the complete installation and setup instructions.

For customer service or product information, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377.

Model number: CM18045 Type: 4-Line Small Business System Cordless Handset

Serial number:

Purchase date:

Place of purchase:

Both the model and serial numbers of your VTech product can be found on the bottom of the charger.

Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

Compatible with

Hearing Aid T-Coil

TIA-1083

Telephones identiﬁed with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efﬁciency guidelines.

Important safety information

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, ﬁre, or electric shock.

Safety information

• Read and understand all instructions in the user’s manual. Observe all markings

on the product.

• Avoid using a telephone during a thunderstorm. There may be a slight chance of

electric shock from lightning.

• Do not use the telephone to report a gas leak in the vicinity of the leak. Under

certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of ﬂammable or ﬂame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a ﬁre or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

• Do not use this product near water, or when you are wet. For example, do not use

it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.

• Avoid placing the telephone system in places with extreme temperature, direct

sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.

• Install this product in a protected location where no one can trip over any line or

power cords. Protect cords from damage or abrasion.

• If this product does not operate normally, see the Troubleshooting section on

pages 78-86. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 96-98. Do not open this product except as directed in the user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.

• Replace backup battery only as described in the user’s manual. Do not burn or

puncture batteries — they contain caustic chemicals.

• This power adapter is intended to be correctly oriented in a vertical or ﬂoor mount

position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, an under-the-table or cabinet outlet.

Important safety information

• For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the

equipment and shall be easily accessible.

Caution:

• Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377.

• Use only the supplied rechargeable battery or replacement battery (model BT283342). To order a replacement battery, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377.

• To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of used batteries according to the instructions.

Especially about cordless telephones

• Privacy: The same features that make a cordless telephone convenient

create some limitations. Telephone calls are transmitted between the console and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

• Electrical power: The console of this cordless telephone must be connected to a

working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the console is unplugged, switched off or if the electrical power is interrupted.

• Potential TV interference: Some cordless telephones operate at frequencies that

may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the console of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

• Rechargeable batteries: This product contains nickel-metal hydride rechargeable

batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe

manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC® Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickelmetal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. You may call 1 (800) 8-BATTERY® for locations accepting spent Ni-MH batteries.

RBRC® and 1-800-8-BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation.

Important safety information

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a

multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

• Should keep wireless telephones at least six inches from the pacemaker.

• Should NOT place wireless telephones directly over the pacemaker, such as in a

breast pocket, when it is turned ON.

• Should use the wireless telephone at the ear opposite the pacemaker. WTR’s evaluation did not identify any risk to bystanders with pacemakers from other

persons using wireless telephones.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.

SAVE THESE INSTRUCTIONS

iii

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Go to www.vtechphones.com to register your product for enhanced warranty support and the latest VTech product news.

CM18045

Small Business System

Cordless Handset

4-Line

User’s manual

Battery compartment cover

Go to www.vtechphones.com to register your product for enhanced warranty support and the latest VTech product news.

CM18045

4-Line

Small Business System

Cordless Handset

Quick start guide

GP1250

Battery for cordless handset

Cordless handset

Charger for cordless handset with power adapter installed

Belt clip

Table of contents

Getting started

Installation ................................... 1

Charger installation ...................... 3

Battery installation and

charging ................................... 4

Wall mount installation

(Optional) ................................. 6

Add and register a handset ......... 8

Use a belt clip (Optional) ............. 9

Add a corded headset

(Optional) ............................... 10

Handset overview ...................... 11

Handset screen icons ................ 17

Alert tones and lights ................. 18

Telephone settings

Telephone setup ........................ 19

Menu settings ......................... 19

Ringer volume ........................ 20

Ringer tone ............................. 21

Do not disturb (DND) .............. 21

LCD contrast .......................... 22

Key tone ................................. 22

Auto key lock .......................... 23

LCD Language ....................... 23

Primary line ............................ 24

Call privacy ............................. 24

Hold reminder ......................... 25

Handset name ........................ 25

Factory reset .......................... 26

Handset information ............... 26

Customer support ................... 26

Telephone operation

Telephone operation .................. 27

Line indicators ........................ 27

Making and ending a call ........ 27

On hook dialing (predialing) ... 27

Using the speakerphone ........ 28

Answering a call ..................... 28

Temporary ringer silencing ..... 28

Lock keypad ........................... 28

Options while on calls ................ 29

Call waiting ............................. 29

Volume control ........................ 29

Mute ....................................... 29

Hold ........................................ 30

Switching between lines ......... 30

Call privacy ............................. 31

Recording a call ...................... 32

Chain dialing ........................... 33

Redial ........................................ 34

Conference call .......................... 36

Establish a conference call ..... 36

Options during a conference

call .......................................... 38

Intercom ..................................... 40

Make an intercom call to an

extension ................................ 40

Answer an intercom call ......... 40

End an intercom call ............... 40

Answer an incoming call

during an intercom call ........... 41

Hold an intercom call .............. 41

Table of contents

Handle an intercom call by

the private mailbox ................. 41

Call transfer ............................... 42

Blind transfer .......................... 42

Transfer a call and speak to

the receiving party .................. 42

Paging ....................................... 43

Make a paging call to an

extension ................................ 43

Set and edit a group for

paging call .............................. 44

Make a paging call to

multiple extensions ................. 45

End a paging call .................... 45

Delete the group settings ....... 45

Speed dial .................................. 46

Assign a speed dial entry ....... 46

Dial a speed dial entry ............ 47

Delete a speed dial entry ....... 47

Getting started

Phone lines

Installation

This CM18045 handset is an accessary of CM18445 concole. You must purchase the CM18445 console and register this handset to the console before use.

Install and set up CM18445 console first before expanding your system with this CM18045 handset.

DECT

Optional 2.5mm corded headset (purchased separately)

CM18045 handset (Ext. 1, 2, 3...)

Install the handset close to a power outlet not controlled by a wall switch. The handset can be placed on a flat surface or vertically mounted on the wall (pages 6-7).

Your product may be shipped with a protective sticker covering the handset display, remove it before use.

For customer service or product information, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377.

CM18445 console

(Ext. 0)

Getting started

Installation

Avoid placing the handset too close to:

• Communication devices such as television sets, VCRs, or other cordless telephones.

• Excessive heat sources.

• Noise sources such as a window with trafﬁc outside, motors,

microwave ovens, refrigerators, or ﬂuorescent lighting.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperature.

• Mechanical vibration or shock such as on top of a washing

machine or work bench.

Getting started

Charger installation

The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Install the charger as shown below.

Plug the power adapter into an electrical outlet not controlled by a wall switch.

NOTE: Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377.

Getting started

Battery installation and charging

Install the battery as shown on the next page. Once you have

installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the charger to charge the battery. For best performance, keep the handset in the charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 99 for battery

operating times. If the screen is blank, you need to charge the handset without

interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset shows a flashing .

Battery indicators Battery status Action

The screen is blank or shows Place in charger and ﬂashes.

The screen shows and it ﬂashes.

The screen shows HANDSET X. (X represents the extension number of the handset).

The battery has no or very little charge. The handset cannot be used.

Battery has enough charge to be used for a short time.

Battery is charged. To keep the battery

Charge without interruption (at least 30 minutes).

charged, place it in the or charger when not in use.

Getting started

Battery installation and charging

Install the battery as shown below.

1. Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE UP facing up as indicated.

2. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.

3. Charge the handset by placing it face forward in the charger. The charge light is on when charging.

GP1250

The CHARGE light turns on.

NOTES:

• Use only the supplied rechargeable battery or replacement battery (model BT283342). To order a replacement battery, visit our website at

www.vtechphones.com, or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377.

• If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.

Getting started

Wall mount installation (Optional)

The charger is ready for tabletop use. If you want to mount the charger on a wall, use two 10mm screws and wall anchors (not provided) to hold the charger in place. The screws and wall anchors are available for purchase in many hardware or consumer electronics retailers. You might need a professional to install the charger.

To mount the charger on the wall

1. Use a pencil to mark the desired positions of the two holes on the wall, make sure the space between the two holes is 30mm. Drill two holes in the wall according to the marks.

Screw spacing 30mm (1.18 inches)

2. If you drill the holes into a stud, go to step 3.

-OR-

If you drill the holes into an object other than a stud, insert the wall anchors (not provided) into the holes and tap gently on the ends with a hammer until the wall anchors are flush with the wall.

Getting started

Wall mount installation (Optional)

3. Insert the screws (not provided) into the holes and tighten them until only 1/4 inch of the screws are exposed.

4. Align the holes at the back of the charger with the screws on the wall and slide the charger down until it locks into place.

Getting started

Add and register a handset

You can add CM18045 handsets to the CM18445 console at any time, each new handset must be registered with the console before use.

The handsets are assigned with available extension numbers starting from 1 in ascending order (1 to 9). You can register a maximum of nine devices to the console.

To register the handset to the CM18445 console:

Start registration when the handset shows

1) Press MENU on Console> Registration> Register Ext. 2) Press # on this extension to register.

1. On the handset, press #. The handset shows Registering... Please wait.

2. On the console, press MENU/SELECT.

3. Press DIR or CID to scroll to Registration, then press MENU/SELECT or /SKIP.

4. Press MENU/SELECT or /SKIP to choose Register ext. The console shows

Registering....

5. You hear a beep sound when the registration process is successful. The handset shows HANDSET X registered. (X represents the extension number, ranged from 1 to 9). It takes up to 60 seconds to complete the registration process.

6. Press a line key (LINE 1 - LINE 4). If you hear a dial tone, the registration was successful.

1) Press MENU on Console> Registration> Register Ext.

2) Press # on this extension to register.

Directory Call log Ringer setting Console setup Line mode Ans sys setup >Registration

Registration: >Register ext Deregistration

HANDSET X registered.

NOTE: If the registration is not successful, the console returns to the previous

screen. To reset the handset, remove the handset from the charger. Wait for about two minutes, then try the registration process again.

Getting started

Use a belt clip (Optional)

Install the belt clip, if desired.

Snap the belt clip into notches on both sides of the handset.

To release the belt clip, pull and unlock one flap from its notch first before detaching the whole belt clip from the handset.

Getting started

Add a corded headset (Optional)

You can use this handset handsfree when you install any industry-standard 2.5mm corded telephone headset (purchased separately).

Side view of the handset

Plug a 2.5 mm headset into the HEADSET jack on the side of the handset.

Getting started

Handset overview

Charge light

• On when the handset is charging in the charger.

Softkeys (2)

• Press to select a menu item displayed above the key.

LINE 1/LINE 2/LINE 3/LINE 4

• Press to make a call on the desired line.

• Press to answer a call.

INT

• Press to make an intercom call when in idle.

REDIAL/PAUSE

• Press to view the last 10 numbers dialed.

/SPEAKER

• Press to turn on the handset speakerphone. Press again to resume normal handset use.

Getting started

Handset overview

DIR

• Press to scroll up while in menus.

• Press to show directory entries when the telephone

is not in use.

-/VOLUME/+

• During a call, press to adjust the listening volume.

• Press to adjust the ringer volume when in idle

mode.

PAGE

• Press to begin a one-to-one or one-to-group broadcast.

MENU/SELECT

• Press to enter the menu.

• While in a menu, press to select an item or save an

entry or setting.

CID

• Press to scroll down while in menus.

• Press to show the caller ID history when the

telephone is not in use.

OFF/CANCEL

• While using menus, press to return to idle mode.

• During a call, press to hang up.

DND (Do not disturb)

• Press and hold to turn the feature on. Press and hold again to turn off.

MUTE/DELETE

• During a call, press to mute the microphone.

• While predialing, press to delete digits.

• While reviewing the directory entry, press to delete

an individual entry.

• While entering or editing a directory entry, press to erase a digit or character.

Getting started

Handset overview

Menus

Answering system menu

• Play messages

• Mailbox mode

• Record memo

• Gen MB

• Settings

• Remaining time

• Delete all old

Main menu

• Directory

• Call history

• Ringer setting

• Handset setup

• Speed dial

• User support

• Handset info

• Factory reset

Using menus

• Press MENU/SELECT to show the main menu; or press the left softkey to show the answering system menu.

• Press DIR or CID to scroll through menu items.

• Press MENU/SELECT or Select to select or save changes to a

highlighted menu item.

• Press OFF/CANCEL or Back to cancel an operation, exit the menu display or return to the idle screen.

Getting started

Handset overview

The following tables provides you with more details on the main menu and the answering system menu of the handset.

Table 1 - Main menu (Press MENU/SELECT in idle screen)

Menu Description Reference

Directory Review, add or delete directory

entries.

Call history Review, delete call history entries,

or copy an entry to directory.

Ringer setting

Handset setup

Speed dial Program the desired telephone

User support

Handset info

Factory reset

Set ringer volume and ring tone for an incoming call.

Set LCD contrast, key tone, auto key lock, language, Primary line*, call privacy**, handset name, and hold remainder.

*Primary line defines which line is automatically selected each time you pick up the corded handset or press the speakerphone.

**Call privacy defines whether other extensions can barge in to join a call in progress.

numbers or extension numbers into the speed dial keys.

Display a website for you to get extra support.

Display ring group status, and the extension number of a paired accessory.

Reset all settings of the handset to the factory default.

Pages 48-52

Pages 53-59

Pages 20-21

Pages 22-25

Pages 46-47

Page 26

Getting started

Handset overview

Table 2 - Answering system menu (Press left softkey in idle screen)

Menu Description Reference

Play messages

Mailbox mode

Record memo

Gen MB Play or delete messages in the

Settings Set up the handset’s private

Play messages in the private mailbox.

Turn on or off the private mailbox, or set to play an announcement only to caller when no one is available to pick up the call.

Record reminders for yourself or others who are using the same telephone system.

general mailbox.

mailbox. Mailbox On, Announce only -

Set the number of rings before the system answers the incoming calls, and record your own greeting announcements.

Remote access - Modify the passcode for users to access general mailbox remotely by making a call to one of the telephone lines.

Message length - Set the maximum duration allowed for any voice messages.

Pages 68-69

Page 60

Page 71

Pages 68-69

Pages 61-66

Getting started

Handset overview

Table 2 - Answering system menu (Press left softkey in idle screen) (Continued)

Menu Description Reference

Settings (Continued)

Remaining time

Delete all old

Call screening - Set whether the handset user hear the caller whenever a voice recording is taking place.

Call intercept - Set whether users of other system extensions can intercept and stop a recording in private mailbox and talk to the caller.

Msg alert tone - Set whether a tone is played when there are unattended messages in the general mailbox.

Check the remaining recording time and number of messages available in the private mailbox.

Delete all old messages in the private mailbox.

Pages 61-66

Page 66

Page 70

Getting started

Handset screen icons

1 2 3 4 5

-Mute

-Priv

-Recording call

Conf.

On when any corresponding extensions are in use. Ringer off - On steadily when the ringer volume is set to OFF or

the do not disturb function is on.

Headset - On steadily when using a corded headset.

Battery indicator - Shows the battery status.

Microphone is muted. On steadily when the call privacy feature is set to On. On steadily when recording a call.

On steadily during a conference call.

Getting started

Alert tones and lights

Handset alert tones

One beep The handset is recording an announcement or memo.

-OR-

You have set the message alert tone on.

-OR-

There is an incoming call waiting.

Hold tone (two beeps) You have set the hold reminder on; a call has been on

Handset indicator lights

hold for more than three minutes.

Charge light

• On when the handset is charging in the charger.

Large Lighted Display

LINE 1/LINE 2/LINE 3/LINE 4

• On when the telephone line is in use.

• Flashes when there is an incoming call.

INT

• On when the handset is on an intercom call.

• Flashes when there is an incoming intercom call.

Backlight (lighted display and dial pad)

• On when the handset is lifted from the charger.

• On when a key is pressed.

/SPEAKER light

• On when the speakerphone is in use.

Telephone settings

Telephone setup

Menu settings

Use this menu to change the handset settings.

1. Press MENU/SELECT when in idle mode (when the handset is not in use) to enter the main menu.

2. Press DIR or CID to scroll to the feature to be changed. The > symbol indicates the selected menu item.

3. Press MENU/SELECT or the Select softkey to select the menu item.

4. Press Back to exit setup without making changes.

5. Press OFF/CANCEL to back to the idle mode.

NOTE: Press OFF/CANCEL to cancel an operation, exit the menu display, or return to idle mode.

Telephone settings

Telephone setup

Ringer volume

Use this feature to set the ringer volume to one of six levels or turn the ringer off. When the ringer is off, the icon appears on the handset screen. The handset stores the volume setting for all lines.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Ringer setting, then press

MENU/SELECT or Select.

3. Press MENU/SELECT or Select again to select Ringer volume.

4. Press DIR, CID or -/VOLUME/+ on the handset to adjust the ringer volume.

5. Press MENU/SELECT or Save to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press OFF/CANCEL or Back.

-OR-

When the handset is idle, press -/VOLUME/+ to adjust the ringer volume, then press MENU/SELECT or Save to save.

NOTE: The ringer volume also determines the ringer volume for intercom

calls. If the handset ringer volume is set to off, the handset is silenced for all incoming calls, including intercom calls.

Telephone settings

Telephone setup

Ringer tone

Use this feature to choose one of the ten ringer tones. You can choose different ringer tones for different lines so you can easily identify which line is calling.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Ringer setting, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Ringer tone, then press

MENU/SELECT or Select.

4. Press DIR or CID to select the desired line (Line 1, Line 2, Line 3 or Line 4), then press MENU/SELECT or Select.

5. Press DIR or CID to select a desired ringer tone.

6. Press MENU/SELECT or Select to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press OFF/CANCEL or Back.

7. Repeat steps 4-6 above to choose ringer tones for other lines if desired.

Do not disturb (DND)

Use this feature to silence your handset. When you activate the do not disturb function, the icon and Do Not Disturb appear on the handset screen. You will not receive any paging call and you will not hear rings of incoming call or intercom call.

Instead, the LINE 1-LINE 4 indicator flashes to signal an incoming call. If you receive an intercom call, the extension number of that intercom call appears on the screen display.

1. Press and hold DND to prevent interruptions. The icon and Do Not Disturb appear on the screen.

2. Press and hold DND again to resume normal call alerts.

Telephone settings

Telephone setup

LCD contrast

Use this feature to adjust the screen contrast to one of five levels to optimize readability in different lighting conditions.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Handset setup, then press

MENU/SELECT or Select.

3. Press MENU/SELECT or Select again to select LCD contrast.

4. Press DIR, CID or -/VOLUME/+ to adjust the screen contrast level (Level 1 - Level 5).

5. Press MENU/SELECT or Save to save the setting and return to the previous menu. You hear a confirmation tone. To exit without making changes, press OFF/CANCEL or Back.

Key tone

The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Handset setup, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Key tone, then press

MENU/SELECT or Select.

4. Press DIR or CID to scroll to On or Off.

5. Press MENU/SELECT or Select to save the setting and return to the previous menu. You hear a confirmation tone. To exit without making changes, press OFF/CANCEL or Back.

Telephone settings

Telephone setup

Auto key lock

Use this feature to prevent accidental dialing while carrying the handset around. When auto key lock is on, the handset will lock the keypad automatically after 30 seconds in idle mode.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Handset setup, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Auto key lock, then press

MENU/SELECT or Select.

4. Press DIR or CID to scroll to On or Off.

5. Press MENU/SELECT or Select to save the setting and return to the previous menu. You hear a confirmation tone. To exit without making changes, press OFF/CANCEL or Back.

NOTES:

• To manually lock and unlock the keypad, see page 28.

• When the handset keypad is locked and there is an incoming call on a line, you

cannot answer the call if the handset does not belong to the line’s ring group. Refer to Handset information on page 26 to see which ring group(s) it belongs to.

LCD Language

This feature allows you to change the language used for handset displays. By default, the language is set to English.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Handset setup, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Language, then press

MENU/SELECT or Select.

4. Press DIR or CID to scroll to English, Français or Español.

5. Press MENU/SELECT or Select to save the setting and return to the previous menu. You hear a confirmation tone. To exit without making changes, press OFF/CANCEL or Back.

Telephone settings

Telephone setup

Primary line

Use this feature, also known as automatic line selection, to choose which line is automatically selected each time you make an outside call. If you select Auto, the handset picks up any available line starting from Line 1.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Handset setup, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Primary line, then press

MENU/SELECT or Select.

4. Press DIR or CID to scroll to a desired line.

5. Press MENU/SELECT or Select to save the setting and return to the previous menu. You hear a confirmation tone. To exit without making changes, press OFF/CANCEL or Back.

Call privacy

The call privacy is set to Off by default. The handset allows other extensions to join a call in progress. You can turn this setting on to ensure that only one device uses a line at a time.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Handset setup, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Call privacy, then press

MENU/SELECT or Select.

4. Press DIR or CID to scroll to On or Off.

5. Press MENU/SELECT or Select to save the setting and return to the previous menu. You hear a confirmation tone. To exit without making changes, press OFF/CANCEL or Back.

NOTE: To temporarily change the call privacy setting during a call, see

page 31.

Telephone settings

Telephone setup

Hold reminder

When the handset holds an outside call or an intercom call for more than three minutes, it gives you a double beep every 30 seconds. You can set its volume to to one of six levels or turn the reminder off.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Handset setup, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Hold reminder, then press

MENU/SELECT or Select.

4. Press DIR, CID or -/VOLUME/+ on the handset to adjust the beep volume.

5. Press MENU/SELECT or Save to save the setting and return to the previous menu. You hear a confirmation tone. To exit without

making changes, press OFF/CANCEL or Back.

Handset name

Use this feature to rename the handset.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Handset setup, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Handset name, then press

MENU/SELECT or Select.

4. Use the dialing keys to change the name (up to 10 characters).

• Press DIR or CID to move the cursor left or right.

• Press MUTE/DELETE to delete a character.

• Press and hold MUTE/DELETE to delete all characters.

5. Press MENU/SELECT or Save to save the setting and return to the previous menu. You hear a confirmation tone. To exit without making changes, press OFF/CANCEL or Back.

Telephone settings

Telephone setup

Factory reset

Use this feature to reset all settings of this handset to their default settings.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Factory reset, then press

MENU/SELECT or Select.

3. The handset displays Are you sure to reset handset?. Press

Yes to confirm and then return to the previous menu. To exit

without making changes, press OFF/CANCEL or No.

Handset information

This feature displays the ring group status of the handset, and the extension number of an accessory paired to the handset.

Ring group defines if the handset will ring when there is an incoming call at the corresponding line. To change the setting and for more details, refer to the Ring group section in the user’s manual of CM18445 console.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Handset info, then press

MENU/SELECT or Select.

3. Press OFF/CANCEL or OK to return to the previous menu.

Customer support

Use this feature to display the VTech website.

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to User support, then press

MENU/SELECT or Select.

3. Press OFF/CANCEL or OK to return to the previous menu.

Telephone operation

Line indicators

Each of the four indicators on LINE 1-LINE 4 indicate the state of the corresponding telephone line.

• On when the corresponding line is in use on this handset.

• Flashes when there is an incoming call on the corresponding line.

Making and ending a call

To make a call:

1. Press the desired line key (LINE 1-LINE 4).

2. Wait for a dial tone, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds).

To end a call:

Press OFF/CANCEL or return the handset to the charger to hang up.

NOTE: The elapsed time is not affected by accessing services from your telephone

service provider.

On hook dialing (predialing)

1. Enter the telephone number. Press MUTE/DELETE to make corrections.

2. Press the desired line key LINE 1-LINE 4 to dial the call.

Telephone operation

Using the speakerphone

During a call, press /SPEAKER to switch between handsfree speakerphone and normal handset use. Press OFF/CANCEL to hang up.

Answering a call

Press any line key (LINE 1-LINE 4).

-OR-

Press /SPEAKER on the handset to answer using the speakerphone.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. Press MUTE/DELETE to silence the ringer. The next call rings normally at the preset volume.

Lock keypad

While the handset is idle, press Lock and then OK to lock the keypad. You hear a confirmation tone.

Press Unlock and then OK to unlock the keypad.

NOTE: When the handset keypad is locked and there is an incoming call on a

line, you cannot answer the call if the handset does not belong to the line’s ring group. Refer to Handset information on page 26 to see which ring group(s) it belongs to.

Telephone operation

Options while on calls

Call waiting

If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are on a call.

• Press Flash to put your current call on hold and take the new call.

• Press Flash at any time to switch back and forth between calls.

Volume control

Use this feature to set the listening volume to one of six levels for the handset and speakerphone. While on a call, press

-/VOLUME/+ to adjust the listening volume.

NOTE: Handset and speakerphone volume settings are independent.

Mute

Use this feature during a telephone conversation to silence the microphone. You can hear the caller, but the caller cannot hear you.

To mute a call:

• Press MUTE/DELETE. When mute is on, the screen displays -Mute.

To take a call off mute:

• Press MUTE/DELETE again and resume speaking.

Telephone operation

Options while on calls

Hold

Use this feature to hold one line while accessing another, or as part of the conference and call transfer features.

While on a call, press Hold. The corresponding line key (LINE 1- LINE 4) indicator for the line on hold flashes slowly. After the call has been put on hold for more than three minutes, you hear a double beeps every 30 seconds. (To adjust the volume or turn off the reminder beep, see Hold reminder on page 25).

If you are using the speakerphone, the speakerphone turns off automatically when you press Hold.

To release the hold, press the corresponding line key. Music on hold (M.O.H) feature is available. When you put a call on

hold, the caller will hear the music that comes with the telephone system. To change the setting and for more details, refer to the Music on hold section in the user’s manual of CM18445 console.

NOTES:

• The call privacy setting remains unchanged after the call is put on hold.

• The call ends automatically after it is put on hold for 15 minutes.

Switching between lines

Use this feature to switch between lines during an outside call:

1. Press the desired line key (LINE 1-LINE 4) of another telephone line to make or answer another call. The current call is put on hold automatically.

2. To return to the first call, press the line key (LINE 1-LINE 4) of the original call. The second line is put on hold automatically.

NOTE: Source of music files: FreeMusicArchive.org. Used under open license.

Telephone operation

Options while on calls

Call privacy

During a call, you can temporarily change the call privacy setting to allow or disallow other extensions to join the call. The original setting is automatically restored after you hang up.

To turn call privacy off during a call:

1. During the call, press MENU/SELECT.

2. Press DIR or CID to scroll to Private, then press MENU/SELECT or Select.

Other extensions can now join the call by pressing the corresponding line key (LINE 1-LINE 4).

To turn call privacy back on during a call:

1. During the call, press MENU/SELECT.

2. Press DIR or CID to scroll to Private, then press MENU/SELECT or Select. The handset displays -Priv.

No extension can join the call now. If another extension tries to access the line you are using, it displays Private call.

NOTE: To set call privacy for every incoming and outgoing call, see page 24.

Telephone operation

Options while on calls

Recording a call

Use this feature to record a phone conversation during a call. The recording is treated the same as memos and is marked as a new message in the private mailbox. Listen to recorded conversation the same way as incoming messages or memos (see Message

playback on page 68).

To record a call:

1. During the call, press MENU/SELECT.

2. Press MENU/SELECT or Select to start recording.

3. The recording starts and the screen shows -Recording call. There is a beep sound.

NOTE: To ensure that you are in compliance with any federal or state regulations

regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the call.

To stop recording:

Press OFF/CANCEL or return the handset to the charger to hang up.

-OR-

1. During the call, press MENU/SELECT.

2. Press MENU/SELECT or Select to stop recording. The system saves the conversation into the private mailbox.

Telephone operation

Options while on calls

Chain dialing

While you are on a call, you can initiate a dialing sequence from the numbers in the directory, caller ID history or redial list.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list

To access the directory while on a call:

1. Press DIR, then press DIR or CID to scroll to the desired entry.

2. Press MENU/SELECT to dial the desired number. To exit without making changes, press Back and continue with the conversation.

To access the call history while on a call:

1. Press CID, then press DIR or CID to scroll to the desired entry.

2. Press MENU/SELECT to dial the desired number. To exit without making changes, press Back and continue with the conversation.

To access the redial list while on a call:

1. Press REDIAL/PAUSE, then press DIR or CID to scroll to the desired entry.

2. Press MENU/SELECT to dial the desired number. To exit without making changes, press Back and continue with the conversation.

Telephone operation

Redial

The last 10 telephone numbers dialed (up to 32 digits) are stored in your handset.

To view and dial the 10 most recently dialed numbers:

1. Press REDIAL/PAUSE to enter the redial list and display the most recently called number.

2. Press DIR or CID to view the last 10 called numbers.

3. Press OFF/CANCEL to exit the redial list.

To redial a number:

When the desired number displays on the screen, press a desired line key (LINE 1-LINE 4) or /SPEAKER to dial.

To copy a redial entry to directory:

1. Press REDIAL/PAUSE to enter the redial list and display the most recently called number.

2. Press DIR or CID to scroll to the desired redial number.

3. Press Add. The handset displays Edit number. Use the dialing keys to edit the number.

• Press MUTE/DELETE to delete a digit.

• Press and hold MUTE/DELETE to delete all digits.

• Press DIR or CID to move the cursor to the left or right.

• Press Flash to add a flash signal, an F appears.

4. Press MENU/SELECT or Save to proceed. The handset displays Enter name. Use the dialing keys to enter the name.

• Press MUTE/DELETE to delete a character.

• Press and hold MUTE/DELETE to delete all characters.

• Press DIR or CID to move the cursor to the left or right.

• Press and hold 0 to add a space.

5. Press MENU/SELECT or Save to save. The handset displays Contact saved, and then you hear a confirmation tone.

Telephone operation

Redial

To delete a redial number:

While the screen displays the desired number, press

MUTE/DELETE to delete the number from the redial memory.

You hear a confirmation tone.

Telephone operation

Conference call

The system can support 6-party conference with a maximum of four outside calls and two system extensions (including the initiating party).

Establish a conference call

There are two ways to establish a conference call.

A. Hold an intercom call

After establishing an intercom call with another system extension, the initiating party holds the intercom call and invites an external party to join the conference by making an outside call.

1. Press INT. Press DIR or CID to scroll to the desired extension, then press MENU/SELECT or Select. The called extension picks up the intercom call, and the outside call is put on hold.

-OR-

Press and hold the speed dial key assigned with the desired extension number. The called extension picks up the intercom call.

2. Press another available line key to make an outside call. The original intercom call is put on hold. When the external party picks up, you can have a private conversation with that party.

3. Press MENU/SELECT, then press DIR or CID to scroll to Conference. Press MENU/SELECT again or Select to begin the conference call.

4. If necessary, repeat step 2 and step 3 above to invite another external party to join the conference until the maximum capacity is reached.

Telephone operation

Conference call

B. Hold an outside call or join a call in progress

The party who initiates the conference invites another system extension to join the conference by using intercom after establishing the first outside call. Any system extension can join also a call in progress by pressing the line key which is currently in use to set up a conference.

1. Make or answer an outside call.

2. Press another available line key to make another outside call. The original outside call is put on hold. When the external party picks up, you can have a private conversation with that party.

-OR-

Press INT. Press DIR or CID to scroll to the desired extension, then press MENU/SELECT or Select. The called extension picks up the intercom call, and the outside call is put on hold.

-OR-

Any system extension can press the line key currently in use to create a conference with the console and the external party.

• If the call privacy of your handset is set to On, follow the

instructions of To turn call privacy off during a call on page 31 to turn off the setting temporarily.

3. Press MENU/SELECT, then press DIR or CID to scroll to Conference. Press MENU/SELECT or Select to begin the conference call.

4. If necessary, repeat step 2 (make another outside call) and step 3 to invite another external party to join the conference until the maximum capacity is reached.

NOTES:

• After a conference call is established, other extensions are not allowed to join the conference in progress.

• The flash signal in a dialing sequence is not available during a conference call.

• The system does not support an internal conference of more than two system

extensions.

Telephone operation

Conference call

Options during a conference call

To talk privately with one external party:

1. Press LINE 1-LINE 4 to talk privately with the person on that line. The intercom call is automatically placed on hold.

2. Press MENU/SELECT, then press DIR or CID to scroll to Conference. Press MENU/SELECT again or Select to resume the conference call.

To talk privately with one internal party:

1. Press INT to talk privately with the person on that extension. The external line(s) is/are automatically placed on hold.

2. Press MENU/SELECT, then press DIR or CID to scroll to Conference. Press MENU/SELECT again or Select to resume the conference call.

To drop an outside line:

1. Press MENU/SELECT.

2. Press MENU/SELECT, then press DIR or CID to select End line.

3. Press DIR or CID to choose the line number that you want to drop.

4. Press MENU/SELECT to confirm.

To drop an intercom call:

1. Press INT to activate the intercom call that you want to drop. The external line(s) is/are automatically placed on hold. Press OFF/CANCEL.

If there is only one external line on hold, press LINE 1-LINE 4

to resume the external call. If there is multiple external lines on hold, press a desired line key, and then press MENU/SELECT. Press DIR or CID to scroll to Conference, then press MENU/SELECT again or Select to resume the conference call.

Telephone operation

Conference call

To end a conference call:

• Press OFF/CANCEL or return the handset to the charger to hang up. The call will be ended when all parties hang up.

Telephone operation

Intercom

You can use the intercom feature for conversations between the handset and other system devices.

Make an intercom call to an extension

1. Press INT on the handset when it is idle.

2. Press DIR or CID to scroll to a desired extension, then press

MENU/SELECT or Select.

3. The handset displays Calling: XX (XX represents the name and extension number of destination device).

-OR-

If you have assigned extension numbers as speed dial entries (see Assign a speed dial entry on pages 41-42), you can initiate an intercom by pressing the desired speed dial key.

NOTES:

• Before the intercom call is answered, you can cancel the intercom by pressing OFF/CANCEL.

• You cannot intercom an extension that is on an intercom call.

Answer an intercom call

When you receive an intercom call, you hear a ringing tone and the handset displays ---Intercom--- XX (XX represents the extension number of the calling device). Press INT or

/SPEAKER to answer.

End an intercom call

Press OFF/CANCEL to hang up.

Telephone operation

Intercom

Answer an incoming call during an intercom call

If you receive an incoming outside call during an intercom call, there is an alert tone.

To answer the call, press the corresponding line key (LINE 1- LINE 4). The intercom call is put on hold automatically.

NOTE: The intercom call ends when the extension device being put on hold answers an outside call.

Hold an intercom call

During an intercom call, press Hold. After the call has been put on hold for more than three minutes,

a double beep sounds every 30 seconds. To turn off the reminder beep, see Hold reminder on page 25.

The far end of the held intercom call will hear the music that comes with the telephone system. To change the setting and for more details, refer to the Music on hold section in the user’s manual of CM18445 console.

NOTES:

• The intercom call ends when the extension device being put on hold makes or answers an outside call.

• The intercom call on hold is dropped after 15 minutes.

Handle an intercom call by the private mailbox

When the handset receives an intercom call and there is no answer after the programmed number of rings (see Number of rings on page 61), the caller is prompted to leave a message in the private mailbox.

Telephone operation

Call transfer

You can transfer a call to any other system telephone. Only the recipient extension can answer the transferred call.

Blind transfer

While on a call, you can transfer a call directly without notifying the desired extension:

1. During the call, press MENU/SELECT.

2. Press DIR or CID to scroll to Transfer, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to the desired extension, then press

MENU/SELECT or Select.

4. The destination device rings. Choose either option below.

• Answer the call at the destination device.

• You can resume the call by pressing the corresponding

ﬂashing line key (LINE 1-LINE 4) on the handset before the destination device answers the call.

5. Press OFF/CANCEL or return the handset to the charger to hang up.

Transfer a call and speak to the receiving party

You can transfer a call and speak to the receiving party before completing the transfer while on a call:

1. Press INT on the handset while on a call.

2. Press DIR or CID to scroll to a desired extension, then press

MENU/SELECT or Select. The outside call is put on hold.

3. When the destination party answers the call, you can then talk to the destination party privately.

4. Press MENU/SELECT, then Transfer.

5. Press MENU/SELECT or Select to transfer the call to the destination extension. The handset returns to idle.

press DIR or CID to scroll to

Telephone operation

Paging

You can directly broadcast your voice to the speakerphone of the console, any deskset and handset. The extension you called can respond by pressing the PAGE key to begin a two-way communication.

Make a paging call to an extension

1. Press PAGE on the handset when it is idle.

2. Press DIR or CID to scroll to a desired extension, then press

MENU/SELECT or Select. The screen displays Paging..., then

Press and hold [PAGE] to talk.

3. Press and hold the PAGE key until the handset displays

Paging...

4. Speak towards the microphone while continuing to hold down the PAGE key. Your voice is broadcast to the desired extension.

5. Release the PAGE key after speaking. The destination party can reply.

NOTES:

• Before the paging call is answered, you can cancel the paging by pressing CANCEL.

• You cannot page an extension that is on a call.

• If all four telephone lines are in use, the paging feature is not available.

Telephone operation

Paging

Set and edit a group for paging call

Use the group setting if you want to broadcast your voice to a group of extensions. When you page a group, only the selected extensions hear your voice. You can create up to three paging groups.

1. Press PAGE on the handset when it is idle.

2. Press DIR or CID to scroll to Group, press MENU/SELECT or

Select.

3. Press DIR or CID to scroll to Define groups, press

MENU/SELECT or Select.

4. Press DIR or CID to scroll to a desired group, press

MENU/SELECT or Select.

5. Press an extension number if you want to add it into the group.

• To remove an extension number, press the same number again.

6. Press MENU/SELECT or Save. to save the setting and return to the previous menu. To exit without making changes, press

OFF/CANCEL or Back.

NOTE: Each group can contain a maximum of four other system extensions.

Telephone operation

Paging

Make a paging call to multiple extensions

1. Press PAGE on the handset when it is idle.

2. Press DIR or CID to scroll to Group or All, press

MENU/SELECT or Select.

• If you choose Group, press or to scroll to a desired group of extensions. Then, press MENU/SELECT or Select.

The screen displays Paging..., then Press and hold [PAGE] to talk.

3. Press and hold the PAGE key until the handset displays

Paging...

4. Speak towards the microphone while continuing to hold down the PAGE key. Your voice is broadcast to the desired extension.

5. Release the PAGE key after speaking. Any destination party can reply.

NOTES:

• Paging all extensions will create a paging call that only involves the console and the first other four system devices.

• If any of the console and the first other four system devices is busy, it will not receive the paging call.

End a paging call

Press OFF/CANCEL to end the paging call.

Delete the group settings

1. Press PAGE on the handset when it is idle.

2. Press DIR or CID to scroll to Group, press MENU/SELECT or

Select.

3. Press DIR or CID to scroll to Clear groups, press

MENU/SELECT or Select.

4. Press MENU/SELECT or Yes to confirm your choice. To exit without making changes, press OFF/CANCEL or No.

Telephone operation

Speed dial

This handset has 10 speed dial locations where you can store the phone numbers or system extension numbers you wish to dial using fewer keys than usual. You can store up to 32 digits in each location.

NOTE: By default, pressing speed dial keys 0 to 9 will make an intercom call to the

corresponding registered extension.

Assign a speed dial entry

Use the following steps to program the speed dial keys.

To copy entry from directory or select an extension:

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Speed dial, then press

MENU/SELECT or Select.

3. Press the desired speed dial key (0-9), then press MENU/SELECT or Edit.

4. Press DIR or CID to scroll to Add from DIR or Call extension, then press MENU/SELECT or Select.

5. Press DIR or CID to choose a desired entry.

6. Press MENU/SELECT or Save to save the setting. To exit without making changes, press OFF/CANCEL or Back.

To add a new phone number:

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Speed dial, then press

MENU/SELECT or Select.

3. Press the desired speed dial key (0-9), then press MENU/SELECT or Edit.

4. Press MENU/SELECT or Select to choose Enter number.

Telephone operation

Speed dial

5. Use the dialing keys to enter the number (up to 32 digits).

• Press MUTE/DELETE to delete a digit.

• Press and hold MUTE/DELETE to delete all digits.

• Press DIR or CID to move the cursor to the left or right.

• Press Flash to add a flash signal, an F appears.

6. Press MENU/SELECT or Save. The handset displays Enter name. Use the dialing keys to enter the name (up to 24 characters).

• Press MUTE/DELETE to delete a character.

• Press and hold MUTE/DELETE to delete all characters.

• Press DIR or CID to move the cursor to the left or right.

• Press and hold 0 to add a space.

7. Press MENU/SELECT or Save. To exit without making changes, press OFF/CANCEL.

NOTES:

• The newly added phone number will also be saved to the directory.

• If you want to edit the phone number of the speed dial entry, you need to edit it

in directory.

Dial a speed dial entry

When the handset is idle, press and hold the desired speed dial key (0-9).

Delete a speed dial entry

1. When the handset is idle, press MENU/SELECT.

2. Press DIR or CID to scroll to Speed dial, then press

MENU/SELECT or Select.

3. Press the desired speed dial key (0-9), then press MUTE/DELETE.

NOTE: If you delete the speed dial entry for keys 0 to 9, it will reset to the default setting and serve as an intercom key to the corresponding registered extension.

Answering system

Private mailbox setup

This handset has a private mailbox that can answer calls and record messages when the auto attendant of the console and the private mailbox of the handset are turned on.

When the auto attendant in the console picks up a call, the caller has to enter the extension number of this handset to access the private mailbox. The private mailbox answers the call after the ring delay time you set in the Number of rings section.

Activate private mailbox

There are three different mode of your private mailbox. You can turn it on or off, or choose Announce only. If you choose Announce only, your handset plays an announcement only, and the call is then dropped automatically.

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Mailbox mode, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to On, Off or Announce only.

4. Press MENU/SELECT or Select to save the setting.

Answering system

Private mailbox setup

Number of rings

You can set the number of times your handset rings before the private mailbox picks up a call.

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Settings, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Mailbox On or Announce only, then press MENU/SELECT or Select.

4. Press MENU/SELECT or select to choose No. of rings.

5. Press DIR or CID to choose the desired number of times (2-7) or Toll saver.

• Toll saver - the private mailbox answers a call after two rings

when there are new messages, and after four rings when there are no new messages. This enables you to check for new messages without paying for a toll call.

6. Press MENU/SELECT or Select to save the setting.

Answering system

Private mailbox setup

Announcement

An announcement plays when calls are answered by the private mailbox. The system has a default announcement, “Extension X

is not available to answer your call right now. Please leave a message after the tone.” (X is the extension number of your

handset.) You can use this announcement or record your own. You can record an announcement up to 90 seconds.

To record the announcement:

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Settings, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Mailbox On or Announce only, then press MENU/SELECT or Select.

4. Press DIR or CID to scroll to Anncment setup, then press

MENU/SELECT or Select.

5. Press DIR or CID to scroll to User anncment, then press

MENU/SELECT or Select.

• If you have recorded your own announcement before, press

DIR or CID to scroll to Change.

6. Press MENU/SELECT or Record to start recording. Speak towards the microphone to record your announcement.

7. Press MENU/SELECT or Stop to stop recording. You hear the playback of the recording.

8. Press DIR or CID to choose OK to save the recording, or choose Change to record again if desired. Press MENU/SELECT or Select.

Answering system

Private mailbox setup

To play the announcement:

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Settings, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Mailbox On or Announce only, then press MENU/SELECT or Select.

4. Press DIR or CID to scroll to Anncment setup, then press

MENU/SELECT or Select.

5. Press DIR or CID to scroll to User anncment, then press

MENU/SELECT or Select. The current announcement plays.

To reset the announcement:

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Settings, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Mailbox On or Announce only, then press MENU/SELECT or Select.

4. Press DIR or CID to scroll to Anncment setup, then press

MENU/SELECT or Select.

5. Press MENU/SELECT or Select to choose Default. The default announcement plays.

6. Press MENU/SELECT or OK to save the setting.

Answering system

Private mailbox setup

Remote access code

Use this code to select a three-digit number to allow remote access of the answering system from another telephone. You can change the code to any number from 000-999. This code is 000 by default.

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Settings, then press

MENU/SELECT or Select.

3. Press MENU/SELECT or Select to choose Remote access.

4. Use the dialing keys to enter a three-digit remote code.

• Press MUTE/DELETE to delete a digit.

• Press DIR or CID to move the cursor to the left or right.

5. Press MENU/SELECT or Save to save the setting and return to the previous menu.

Message Length

Use this feature to set the maximum length of each recorded message. The caller can record a message up to that specific time period.

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Settings, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Message length, then press

MENU/SELECT or Select.

4. Press DIR or CID to scroll to 1 minute, 2 minutes or 3 minutes.

5. Press MENU/SELECT or Select to save the setting and return to the previous menu.

Answering system

Private mailbox setup

Call screening

Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. This feature is set to On by default. You hear the incoming message on your handset when a call comes in.

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Settings, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Call screening, then press

MENU/SELECT or Select.

4. Press DIR or CID to scroll to On or Off.

5. Press MENU/SELECT or Select to save the setting and return to the previous menu.

Call intercept

When a caller is leaving a message on your private mailbox, you can stop the recording and talk to the caller by pressing the corresponding line key (LINE 1-LINE 4). Choose whether private incoming messages can be intercepted by the handset during recording.

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Settings, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Call intercept, then press

MENU/SELECT or Select.

4. Press DIR or CID to scroll to On or Off.

5. Press MENU/SELECT or Select to save the setting and return to the previous menu.

Answering system

Private mailbox setup

Message alert

Use this feature to turn the audible message alert on or off. If the message alert tone is on, the handset beeps every

10 seconds when there are new messages in the private mailbox.

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Settings, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Msg alert tone, then press

MENU/SELECT or Select.

4. Press DIR or CID to scroll to On or Off.

5. Press MENU/SELECT or Select to save the setting and return to the previous menu.

Remaining time

The maximum recording time of the handset is 15 minutes. You can record up to 99 messages in the handset. Use this feature to check the remaining recording time and message capacity in the system.

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Remaining time, then press

MENU/SELECT or Select. The remaining time and message

capacity display.

3. Press OFF/CANCEL or OK to return to the previous menu.

Answering system

Answering system operation

New message indication

The

handset

messages and/or memos in the private mailbox.

Call screening

When the answering system and call screening are turned on (see Call screening on page 65), and a message is being recorded, press Screen to hear the incoming message.

During message recording, press -/VOLUME/+ to adjust the volume.

Call intercept

When a caller is leaving a message on your private mailbox, you can stop the recording and talk to the caller by pressing the corresponding line key (LINE 1-LINE 4). You can turn this feature on or off. See Call intercept on page 65.

displays XX New messages when there are new

Answering system

Answering system operation

Message playback

From the handset, you can play the messages in the private mailbox and the general mailbox. You can choose to play the new messages only or play old messages.

When playback begins, the total number of messages is announced. Before each message, you hear the date and time of the recording. After the last message, you hear, “End of the messages.”

NOTE: Messages in general mailbox are stored in console.

To listen to messages in the private mailbox:

1. When the handset is idle, press M.Box.

2. Press MENU/SELECT or Select to select Play messages.

3. If you have only new messages or only old messages, the handset plays the messages directly.

-OR-

If you have both new and old messages, press DIR or CID to choose New messages to play the new messages only, or Old messages to play old messages in the private mailbox. Press MENU/SELECT or Select to play the messages.

To listen to messages in the general mailbox:

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Gen MB, then press

MENU/SELECT or Select.

3. Press MENU/SELECT or Select to choose Play messages.

4. If you have only new messages or only old messages, the handset plays the messages directly.

-OR-

If you have both new and old messages, press DIR or CID to choose New messages to play the new messages only, or Old messages to play old messages in the general mailbox. Press MENU/SELECT or Select to play the messages.

Answering system

Answering system operation

Options during playback

When a message is playing, you can adjust the playback volume, skip, repeat, delete the message, or switch between speakerphone and handset earpiece.

• Press -/VOLUME/+ to adjust the message playback volume.

• Press Skip after the date and time announcement to skip to the

next message.

• Press Repeat to repeat the current message. Immediately press Repeat after the date and time announcement to hear the previous message.

• Press MUTE/DELETE after the date and time announcement to delete the message. The system announces “Message deleted.”

• Press /SPEAKER to switch between the speakerphone and handset earpiece.

Transfer messages

When a message in the handset mailbox is playing, you can transfer the message to a desired extension.

1. Press MENU/SELECT while the handset is playing a message.

2. Press DIR or CID to scroll to a desired extension, then press MENU/SELECT or Select. The handset displays Message

transferred to extension X and announces, “Message transferred to extension mailbox X.”

Answering system

Answering system operation

Delete all mailbox messages

You can use delete all messages stored in the private mailbox or stored in the general mailbox.

To delete all messages in the private mailbox:

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Delete all old, then press

MENU/SELECT or Select.

3. The screen displays Delete all old messages? Press

MENU/SELECT or Select to confirm. The screen displays All old

msgs deleted.

To delete all messages in the general mailbox:

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Gen MB, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to Delete all old, then press

MENU/SELECT or Select.

4. The screen displays Delete all old messages? Press

MENU/SELECT or Select to confirm. The screen displays All old

msgs deleted.

Answering system

Answering system operation

Record memo

Memos are messages you record into the handset mailbox. You can save, play back, and delete them like incoming messages. You can record a memo as a reminder to yourself, or send a message to other extensions using the answering system.

1. When the handset is idle, press M.Box.

2. Press DIR or CID to scroll to Record Memo, then press

MENU/SELECT or Select.

3. Press DIR or CID to scroll to a desired extension, then press

MENU/SELECT or Select.

4. Press Record to start recording.

5. Press Stop to stop recording. You hear the playback of the recording.

6. Press OK to save the recording, or press Change to record again if desired.

Answering system

Remote access

Use this feature to reach your answering system remotely by calling any telephone line connected this handset from any touchtone telephone. Make sure the auto attendant feature of your CM18445 console, and the private mailbox of the extension are turned on for this feature to work. Remote access can only play messages stored in the private mailbox.

To remotely reach the answering system:

1. Dial any telephone line connected to the console from any touch-tone telephone.

2. When the system answers, enter the extension number.

3. Once the private mailbox of the extension answers, enter the three-digit remote access code (000 is the default code; see Remote access code on page 64 to change it).

4. Enter the following remote commands.

Remote commands:

Press to play all messages.

Press to delete all old messages.

Press to delete the current message (during playback).

Press to repeat the current message (during playback).

Within 5 seconds of message playback, press 4 again to listen to the previous message (during playback).

Press to stop and return to the remote commands

(during playback). Press to skip to the next message (during playback).

Press to transfer the current message (during playback).

Press to end the call.

Answering system

Remote access

5. Hang up to end the call.

NOTES:

• If you do not enter the valid remote access code after you enter the answering system successfully, the answering system starts to record the message after the tone.

• When there is no new message or all the new messages are played during remote access, you hear a help menu listing all features and commands. If there is no command after the help menu is played three times, the call ends automatically.

Appendix

Deregister a handset

You may need to deregister the handset from the console if you already have nine registered devices and need to replace a handset, or if you wish to change the assigned number of your registered devices.

You must first deregister the desired device(s), and then register the device(s) individually.

To deregister a handset from the CM18445 console:

1. On the console, press MENU/SELECT.

2. Press DIR or CID to scroll to Registration, then press MENU/SELECT or /SKIP.

3. Press DIR or CID to scroll to Deregistration, then press MENU/SELECT or /SKIP.

4. Press DIR or CID to scroll to a desired device, then press MENU/SELECT or

/SKIP.

5. Press DIR or CID to scroll to Yes, then press MENU/SELECT or /SKIP. The console shows Deregistering HANDSET X (X represents the extension number).

6. You hear a beep sound when the deregistration process is successful. It takes up to 10 seconds to complete the deregistration process.

Registration: Register ext >Deregistration

Deregistration: DESKSET 1 >HANDSET 2 DESKSET 3 DESKSET 4 HANDSET 5 DESKSET 6

Deregister HANDSET X?

NOTE: To register the cordless handset to your

console again, refer to the registration information on page 8.

>Yes No

Appendix

Handset display screen messages

All calls deleted.

All group settings clear.

All old msgs deleted.

Call history empty

Calling:

Conf. Contact saved Deleted Directory empty Directory full

Do Not Disturb Ended Extension busy

All Caller ID histories are deleted.

All group settings for paging call are cleared.

All messages in the private mailbox are deleted.

There are no entries in the caller ID history.

The handset is making an intercom call.

The handset is in a conference call.

A number is saved to the directory.

A Caller ID history is deleted.

There are no directory entries.

The directory is full. You cannot save new entries unless you delete some current entries.

The do not disturb feature is on.

You have just ended a call.

The destinatioin extension is on an intercom call.

Intercom

---Intercom--Intercom in use

The handset is on an intercom call.

There is an intercom call coming in.

The handset is holding an intercom call and cannot barge-in a line.

Appendix

Handset display screen messages

Line in conf.

Line user’s intercom in use

Line X

---Line X--Incoming call

Line X transferred to

Memory full

Message transferred to extension X

No battery

Number already saved

Paging...

Private call

Redial empty Reset deskset...

You cannot barge-in a conference call.

The extension on the desired line is holding an intercom. You cannot barge-in it at the moment.

The telephone line X is in use.

There is an incoming call from line X.

The handset is transferring a call to a system extension.

The private mailbox of the designated extension is full.

A message is transferred from private mailbox of handset to mailbox of extension X.

The battery is not properly installed and the handset is in the charger.

The telephone number you have entered is already stored in the directory.

A paging call is established to other system extensions.

Call privacy is turned on on the line your are trying to reach.

The redial list is empty.

The handset telephone settings are reset to default settings.

Appendix

Handset display screen messages

XX Missed calls

XX New messages

There are new calls in the caller ID history.

There are new messages in the private mailbox.

Appendix

Troubleshooting

If you have difﬁculty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377

The handset registration is unsuccessful.

• Follow the handset registration instructions to register the handset again (see Add and register a handset on page 8).

My telephone doesn’t work at all.

• Make sure the power cord is securely plugged in.

• Make sure you plug the battery connector securely into the

cordless handset.

• Make sure you plug the telephone line cords securely and firmly into the console and the telephone wall jacks.

• Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the charger when not in use.

• If the battery is depleted, charge the handset for at least 30 minutes before you use it. See page 4 for details.

• You may need to purchase a new battery. Refer to Battery installation and charging on pages 4-5.

Appendix

Troubleshooting

There is no dial tone.

• Try all the suggestions above.

• Move the cordless handset closer to the console. You may have

moved out of range.

• If the previous suggestions do not work, disconnect the telephone line from the console and connect it to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider.

• Your line cord may be defective. Try installing a new line cord.

I cannot dial out.

• Try all the suggestions above.

• Make sure you have a dial tone before dialing. The cordless

handset may take a second or two to find the console and produce a dial tone. This is normal. Wait an extra second before dialing.

• Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, try muting the cordless handset before dialing, or dialing from another room with less background noise.

• If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

Appendix

Troubleshooting

My cordless handset isn’t performing normally.

• Move the cordless handset closer to the console. You may have moved out of range.

• Reset the console. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow at least one minute for the console to reset.

• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Out of range OR No power at base appears on my cordless handset.

• Ensure you plug the power into the console properly.

• Move the cordless handset closer to the console. You may have

moved out of range.

• Reset the console. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow at least one minute for the cordless handset and console to reset.

• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Appendix

Troubleshooting

The batteries do not hold a charge.

• If the cordless handset is in the charger and the charge light is not on, refer to The charge light is off (page 85).

• Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the charger when not in use.

• If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the table on page 4 for details.

• You may need to purchase a new battery. Refer to Battery installation and charging on pages 4-5.

I get noise, static, or weak signals on my cordless handset even when I’m near the console.

• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.

• You may be able to improve the performance by installing your console as far as possible from any other existing corded or cordless telephone system that may already be installed.

• Do not install this handset near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating.

Appendix

Troubleshooting

• If you plug your telephone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your console or modem farther apart from one another, or use a different surge protector.

• Relocate your telephone to a higher location. The telephone might have better reception in a high area.

• If the other telephones in your building are having the same problem, contact your telephone service provider.

I experience poor sound quality when using the speakerphone.

• For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up.

• When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE/DELETE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE/DELETE again to turn the microphone on.

• Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.

Appendix

Troubleshooting

My cordless handset does not ring when I receive a call.

• Make sure that the ringer is not off (page 20).

• Make sure you plug the telephone line cords securely and firmly

into the console and the telephone wall jacks.

• The cordless handset may be too far from the console.

• Charge the battery in the cordless handset for at least 11 hours.

For optimum daily performance, return the cordless handset to the charger when not in use.

• The layout of your home or office may be limiting the operating range. Try moving the console to another location, preferably on an upper floor.

• If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

• Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply).

• Remove the battery. Replace it and place the cordless handset into the charger. Allow up to one minute for the handset to reestablish its connection with the console.

Appendix

Troubleshooting

My calls cut in and out while I’m using my cordless handset.

• Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

• Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

• If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your console to a higher location. The phone may have better reception when installed in a high area.

• Disconnect the console from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

• Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should stop speakerphone operation and return to normal handset mode.

Appendix

Troubleshooting

My caller ID isn’t working.

• Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your cordless handset.

• The caller must be calling from an area that supports caller ID.

• Both your and your caller’s telephone service providers must

use caller ID compatible equipment.

• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems resulting from DSL interference. Please contact your DSL service provider for more information about DSL filters.

System does not receive caller ID when on a call.

• Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.

The charge light is off.

• Make sure you plug the power adapter into an electrical outlet correctly and securely.

• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset to reset.

• Clean the cordless handset and charger charging contacts each month with a pencil eraser or cloth.

Appendix

Troubleshooting

Common cure for electronic equipment.

• If the telephone does not seem to be responding normally, try putting the cordless handset in the charger. If it does not fix the problem, do the following (in the order listed):

1. Disconnect the power from the console.

2. Remove the cordless handset battery.

3. Wait a few minutes.

4. Connect the power to the console.

5. Replace the battery and place the cordless handset into

the charger.

6. Wait for the cordless handset to reestablish its connection

with the console. This will take at least one minute to finish.

Appendix

Maintenance

Taking care of your telephone

• Your cordless telephone contains sophisticated electronic parts, so you must

treat it with care.

• Avoid rough treatment.

• Place the corded handset down gently.

• Save the original packing materials to protect your cordless telephone if you ever

need to ship it.

Avoid water

• You can damage your cordless telephone if it gets wet. Do not use the corded

handset in the rain, or handle it with wet hands. Do not install the cordless telephone near a sink, bathtub or shower.

Electrical storms

• Electrical storms can sometimes cause power surges harmful to electronic

equipment. For your own safety, take caution when using electric appliances during storms.

Cleaning your telephone

• Your cordless telephone has a durable plastic casing that should retain its luster

for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap.

• Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the charger should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD FROM THE WALL, then pull the unit out by the unplugged cords.

Appendix

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identiﬁer in the format US:AAAEQ##TXXXX. This identiﬁer must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identiﬁer (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ﬁve (5.0) or less. For more information, please contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualiﬁed installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notiﬁed as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to ﬁle a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

Appendix

FCC Part 68 and ACTA

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, ﬁre, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and brieﬂy explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause

harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Privacy of communication may not be ensured when using this telephone. The term ‘’IC:‘’ before the certiﬁcation/registration number only signiﬁes that the

Industry Canada technical speciﬁcations were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN

is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ﬁve.

This product meets the applicable Industry Canada technical speciﬁcations.

This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B).

Appendix

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modiﬁcations to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The console shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

For body worn operation, this handset has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Appendix

California Energy Commission battery charging testing instructions

This cordless handset is set up to comply with the energy-conserving standards right out of box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.

To activate the CEC battery charging testing mode:

1. On the CM18445 console, press MENU/SELECT.

2. Press or to scroll to Registration, then press MENU/SELECT or /SKIP.

3. Press or to scroll to Deregistration, then press MENU/SELECT or /SKIP.

4. Press or to choose this handset, then press MENU/SELECT or /SKIP.

5. Press or to scroll to Yes, then press MENU/SELECT or /SKIP. The console shows Deregistering HANDSET X (X represents the extension number).

The process takes up to 10 seconds to complete. When the handset successfully enters the CEC battery charging testing mode, its screen displays

1) Press MENU on Console> Registration> Register Ext. 2) Press # on this

extension to register. You hear a confirmation tone.

If the handset fails to enter this mode, repeat all the steps above.

To deactivate the CEC battery charging testing mode: Register your handset back to the CM18445 console. See Add and register a

handset on page 8 for the instructions.

VTech Telecommunications 80 9677 00 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Getting started

Installation

Charger installation

Battery installation and charging

Wall mount installation (Optional)

Add and register a handset

Use a belt clip (Optional)

Add a corded headset (Optional)

Handset overview

Handset screen icons

Alert tones and lights

Telephone settings

Telephone setup

Menu settings

Ringer volume

Ringer tone

Do not disturb (DND)

LCD contrast

Key tone

Auto key lock

LCD Language

Call privacy

Hold reminder

Handset name

Factory reset

Handset information

Customer support

Telephone operation

Telephone operation

Line indicators

Making and ending a call

On hook dialing (predialing)

Using the speakerphone

Answering a call

Temporary ringer silencing

Lock keypad

Options while on calls

Call waiting

Volume control

Mute

Hold

Switching between lines

Call privacy

Recording a call

Chain dialing

Redial

Conference call

Establish a conference call

Options during a conference call

Intercom

Make an intercom call to an extension

Answer an intercom call

End an intercom call

Answer an incoming call during an intercom call

Hold an intercom call

Handle an intercom call by the private mailbox

Call transfer

Blind transfer

Transfer a call and speak to the receiving party

Paging

Make a paging call to an extension

Set and edit a group for paging call

Make a paging call to multiple extensions

End a paging call

Delete the group settings

Speed dial

Assign a speed dial entry

Dial a speed dial entry

Delete a speed dial entry

Directory

About the directory

Capacity

Exit the directory

Create directory entries

Create a new directory entry

Review directory entries