VTech Telecommunications 80 9090 00 User Manual
User’s manual
TL86103
DECT 6.0 2-line
corded/cordless telephone/
answering system with
BLUETOOTH® wireless technology
BC
Congratulations
on your purchase of this AT&T product. Before using this AT&T product, please
read the Important safety information section on pages 148-149 of this
manual. Please thoroughly read this user’s manual for all the feature operations
and troubleshooting information necessary to install and operate your new
AT&T product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets. Visit
compatible cordless headsets.
Model number: TL86103
Type: DECT 6.0 2-line corded/cordless telephone/
answering system with BLUETOOTH® wireless technology
Serial number: _____________________________________________________________
Purchase date: ____________________________________________________________
Place of purchase: _________________________________________________________
Both the model and serial numbers of your AT&T product can be found on the
bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return
your telephone for warranty service.
www.telephones.att.com/headsets for a list of
Compatible with
Hearing Aid T-Coil
TIA-1083
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks
by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech
Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those
of their respective owners.
© 2013 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.
T
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We are
proud to mark this product with the ENERGY STAR® label indicating it meets
the latest energy efficiency guidelines.
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
User’s manual
TL86103
DECT 6.0 2-line
corded/cordless telephone/
answering system with
BLUETOOTH® wireless technology
User’s manual
Telephone base
Quick start guide
TL86103
This quick start guide provides you with basic instructions
only. For more complete instructions, refer to the Abridged
user’s manual provided in the package, or see the online user’s
manual at www.telephones.att.com/manuals.
Parts checklist
Your package contains:
Handset
•
Charger with power adapter
•
Corded handset
•
Telephone base
•
Telephone line cord
•
Telephone base power adapter
•
Battery compartment cover
•
2 Batteries
•
Wall mount bracket
•
Abridged user’s manual
•
Quick start guide
•
Basic steps to set up & operate your phone
Quick start guide
Corded handset with
coiled handset cord
attached
Charger for cordless
handset with power
adapter installed
Cordless handset
Belt clip for
cordless handset
Battery for cordless
handset
Telephone line cords
(one black and one clear)
Battery compartment
cover
TL86103•
CD-ROM
Power adapter for
telephone base
USB cable
User’s manual
TL86103
DECT 6.0 2-line
corded/cordless telephone/
answering system with
BLUETOOTH® wireless technology
Table of contents
Getting started
Installation ..................................................... 1
Quick reference guide - handset ........ 2
Quick reference guide -
telephone base ............................................ 5
Telephone base and charger
installation ..................................................... 9
Telephone base installation ............ 9
Charger installation ...........................10
Connect your telephone base
to PC ...............................................................11
Installation of AT&T Unified Call
Manager on PC ...................................11
Audio Settings ......................................12
Battery installation and charging .....13
Installation options ..................................14
Tabletop to wall mount
installation .............................................14
Wall mount to tabletop
installation .............................................15
Belt clip & optional handset ...............16
Bluetooth
Introducing Bluetooth ............................17
Connect to Cell™ application ........19
Glossary of terms .....................................20
Bluetooth setup ........................................21
Add a cell phone ................................21
Add a headset ......................................23
Auto connection ..................................25
Bluetooth connection from idle
mode .........................................................25
Device list and connection ............25
Review the device list ......................25
Connect/disconnect an
active device .........................................26
Remove a paired device ..................26
Replace an active device ................27
Download directory ...........................28
Interruption to directory
download ................................................30
View the directory download
information ............................................30
Change PIN ............................................31
Cell ringer ...............................................31
Telephone settings
Handset and telephone base
settings ..........................................................32
Ringer volume ......................................33
Ringer tone ............................................34
LCD language .......................................35
Set date/time .......................................36
Caller ID announce ............................38
Set speed dial voicemail
number.....................................................39
Voicemail (visual message waiting)
number.....................................................41
Clear voicemail indication ..............41
Key tone ..................................................42
Use caller ID to automatically set
date and time .......................................42
Home area code ..................................43
Cell area code ......................................45
Dial mode ...............................................47
Line preference ....................................47
Q
UIET mode ..........................................48
Web address .........................................48
No line alert ..........................................49
Cell alert ................................................49
Telephone operation
Telephone operation...............................50
Make, answer or end a line 1 or
line 2 call ................................................50
Call waiting on line 1 or line 2 ....52
Make, answer or end a cell
call .............................................................53
Call waiting on the cell line ..........54
Answer an incoming cell call
while on line 1 or line 2 .................55
Answer an incoming call on
line 1 or line 2 while on a
cell call ....................................................56
Make, answer or end a
softphone call ......................................57
Voice command ...................................58
Conference calls .......................................59
Conference calls on line 1 and
line 2 .........................................................59
Conference calls on line 1 or
line 2 with cell calls ..........................60
Options while on calls ...........................62
Silencing the ringer ...........................62
Page all devices ..................................62
Speakerphone ......................................63
Join a call in progress ......................63
Volume control ....................................64
Mute ..........................................................64
Temporary tone dialing ...................65
Hold ...........................................................65
Equalizer ..................................................66
Chain dialing .........................................67
Redial..............................................................69
Review the redial list ........................69
Dial a redial entry ...............................69
Save a redial entry to the
directory ..................................................71
Delete a redial entry from the
directory ..................................................72
Intercom ........................................................73
Answer an incoming call during an
intercom call .........................................75
Call transfer using intercom ...............76
Push-to-talk (PTT) ....................................78
Turn PTT on or off ..............................78
PTT call to a single device .............79
PTT call to multiple devices ..........81
Answer a PTT call ...............................82
Change a one-to-one PTT call to
an intercom call ..................................83
Answer an incoming call during a
PTT call ....................................................83
Make an outgoing call during PTT
call .............................................................84
End or leave a PTT call ....................84
Directory
About the directory .................................85
Create directory entries ........................86
Create a new entry in the home
directory ..................................................86
Dialing keys ...........................................88
Add a predialed telephone number
to the directory....................................89
Review the directory ...............................90
Review directory entries .................90
Review the directory ...............................91
Search the directory ...............................92
3-character alphabetical search .92
Dial, edit or delete a directory
entry................................................................93
Dial a directory entry ........................93
Edit a directory entry ........................93
Edit the type of a directory
entry ..........................................................95
Delete a directory entry ..................95
Remove a downloaded
directory ..................................................96
Caller ID
About caller ID ..........................................97
Information about caller ID with
call waiting ............................................97
Caller ID log ................................................98
How the caller ID log works .........98
Missed (new) call indicator ............98
Memory match .....................................98
Caller ID operation ..................................99
Review the caller ID log ..................99
View dialing options .......................100
Dial a caller ID log entry .............100
Save a caller ID log entry to the
directory ...............................................101
Delete caller ID log entries ........103
Reasons for missing caller ID
information ...............................................104
Answering system
Answering system settings ...............105
Announcement .................................105
Answer on/off ...................................108
Call screening ....................................109
Number of rings ...............................110
Remote access code ......................111
Message alert tone .........................112
Message recording time ...............113
About the answering system...........114
Answering system and voicemail
indicators .............................................114
Using the answering system and
voicemail together ..........................114
Message capacity ............................115
Voice prompts ...................................115
Temporarily turning off the
message alert tone .........................115
Call screening ......................................116
Call intercept .....................................116
Message playback .................................117
Options during playback ..............118
Delete all old messages ...............120
Recording and playing memos .......121
Record a memo ................................121
Playback a memo ............................121
Remote access ........................................122
To remotely access the answering
system ...................................................122
Telephone base alert tones ........129
Lights .....................................................130
Display screen messages ..................131
Screen messages .............................131
Troubleshooting .....................................135
Important safety information ..........148
Safety information ...........................148
Especially about cordless
telephones ..........................................149
Precautions for users of
implanted cardiac
pacemakers ........................................149
ECO mode ...........................................149
Especially about telephone
answering systems ..........................149
Energy-saving charging mode ........150
FCC Part 68 and ACTA........................151
FCC Part 15 ..............................................152
Limited warranty ....................................153
Technical specifications .....................155
DECT 6.0 digital technology .......155
Telephone operating range ........155
Redefining long range coverage
and clarity ...........................................155
HD audio ..............................................155
Simulated full duplex handset
speakerphone ....................................155
Index
Index ............................................................156
Remote access wallet card ..............158
Appendix
Adding and registering cordless
handsets/headsets/wireless
speakers .....................................................124
Register a cordless handset to
your telephone base ......................124
Deregister cordless handsets ..........125
Deregister all cordless handsets
from the telephone base .............125
Alert tones and lights .........................126
Handset screen icons ....................126
Telephone base screen icons ....127
Handset alert tones ........................128
Getting started
Installation
You must install and
charge the battery before
using the telephone.
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat surface
or vertically mounted on the wall (page 14-15). For optimum range and better
reception, place the telephone base in a central and open location.
You may hear interference if your cellular phone is too close to the telephone
base during a CELLULAR call. Make sure that your Bluetooth enabled cellular
phone is within 15 feet of the telephone base in order to maintain a clear and
consistent connection between your Bluetooth cell phone, telephone base and
cell tower.
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (page 9-10). The filter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset or
telephone base display - remove it before use.
STOP!
See page 13 for easy
instructions.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (866) 288-4268.
In Canada, dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or other
•
cordless telephones.
Excessive heat sources.
•
•
Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
•
Excessive dust sources such as a workshop or garage.
•
Excessive moisture.
•
Extremely low temperature.
•
Mechanical vibration or shock such as on top of a washing machine
or workbench.
1
Getting started
Quick reference guide - handset
CHARGE light
On when the handset is charging in the charger.
•
Softkeys (2)
Press to select the menu item displayed above the key (page 4)
•
While in a menu, press to select an item or save an entry
•
or setting.
A Cell/ B Cell
Press to make or answer a cell call (page 53).
•
During a call, press to answer an incoming Cell A/B call
•
when you hear a call waiting alert (page 54).
HOLD
During a call, press to put the current call on hold (page 65).
•
LINE 1/FLASH/LINE 2/FLASH
Press LINE 1/FLASH to make or answer a call on line 1 (page 50)
•
During a call, press to answer an incoming line 1 call
when you hear a call waiting alert (page 46).
Press LINE 2/FLASH to make or answer a call on line 2 (page 50)
•
During a call, press to answer an incoming line 2 call
when you hear a call waiting alert (page 46).
1
While reviewing a caller ID history entry, press repeatedly
•
to add or remove 1 in front of the telephone number
before dialing or saving it in the directory (page 100).
Press and hold to set (page 39) or dial your voicemail number.
•
TONE
/a>A
Press to switch to tone dialing temporarily during a call if you
•
have pulse service (page 65).
Press to switch between upper case and lower case while
•
entering characters.
/SPEAKER
Press to make a call on line 1 or line 2 using the handset
•
speakerphone (page 50).
Press to answer a call on line 1 or line 2 or a cell call using the
•
handset speakerphone (pages 50, or 53).
Press to turn on the handset speakerphone. Press again to
•
resume normal handset use (page 58).
REDIAL/PAUSE
Press to view the last 10 numbers dialed (page 61).
•
While entering numbers, press and hold to insert a dialing pause
•
(page 86).
2
Getting started
Quick reference guide - handset
DIR/VOLUME
•
Press to scroll up while in menus (page 90).
•
Press to show directory entries when the telephone is not
in use.
•
While entering names or numbers in the directory, press to
move the cursor to the right.
•
Press to increase the listening volume when on a call
(page 64), or to increase the message playback volume
(page 118).
CID/VOLUME
•
Press to scroll down while in menus. (page 90).
•
Press to show the caller ID history when the telephone is not
in use.
•
While entering names or numbers in the directory, press to
move the cursor to the left.
Press to decrease the listening volume when on a call
•
(page 64), or to decrease the message playback volume
(page 118).
OFF/CANCEL
While using menus, press to cancel an operation, back up to
•
the previous menu, or exit the menu display, or press and hold
this button to return to idle mode.
During a call, press to hang up (pages 50).
•
When the handset is ringing , press to mute the ringer
•
temporarily (page 64).
Press and hold while the telephone is not in use to erase the
•
missed call indicator.
QUIET # (pound key)
Press repeatedly to display other dialing options when
•
reviewing a caller ID log entry (page 100).
Press and hold to enter the QUIET mode setting screen, or to
•
deactivate QUIET mode (page 48).
Press to toggle the name order when saving a caller ID log
•
entry into directory.
MUTE/DELETE
During a call, press to mute the microphone (page 64).
•
While the telephone base is ringing, press to silence the
•
ringer temporarily (page 64).
While predialing, press to delete digits.
•
While reviewing the redial list, directory or caller ID history,
•
press to delete an individual entry.
While entering or editing a directory entry, press to erase
•
a digit or character, or press and hold to erase all digits or
characters.
3
Getting started
Quick reference guide - handset
Handset
side view
PUSH TO TALK
Press to initiate a one-to-one (page 79).
•
Press and hold to broadcast to a group of
•
system devices (page 73).
Main menu
The selected menu item
is highlighted.
Menu
Feature menu
Play messages (page 117)
•
Directory (page 85)
•
Caller ID log (page 97)
•
Intercom (page 73)
•
Ringers (page 33)
•
Set date/time (page 36)
•
Settings (page 32)
•
Web address (page 48)
•
Voice command (page 58)
•
Using menus:
Press MENU to show the menu.
•
Press CID or DIR to scroll through menu items.
•
Press
•
•
SELECT to confirm or save changes to a highlighted menu item.
Press OFF/CANCEL to cancel an operation, back up to the previous menu, or
exit the menu display.
4
Getting started
Quick reference guide - telephone base
HOLD
During a call, press to put the current
•
call on hold (page 65).
/VOLUME/
Press to adjust the volume
•
during message playback
(page 64).
Press to adjust the
•
listening volume during a
call (page 118).
When the phone is not in
•
use, press to adjust the
telephone base ringer
volume for all lines.
1
While reviewing a caller ID history entry,
•
press repeatedly to add or remove 1 in
front of the telephone number before
dialing or saving it in the directory
(page 100).
Press and hold to set or dial your
•
voicemail number (page 39).
FLASH
During a call, press to answer an
•
incoming call when you receive a call
waiting alert (page 46).
PTT
•
Press to display the PTT menu to begin a
PTT call (page 79).
•
Press and hold to begin a one-to-group
broadcast when the phone is not in use
(page 73).
QUIET # (pound key)
Press repeatedly to display
•
other dialing options when
reviewing a caller ID log entry.
Press and hold to enter the
•
QUIET mode setting screen,
or to deactivate QUIET mode
(page 48).
/a>A
TONE
•
Press to switch to tone dialing
temporarily during a call if you have
pulse service.
•
Switch between upper case and lower
case while entering characters.
5
Getting started
Quick reference guide - telephone base
CID
Press to scroll down while
•
in a menu.
Press to review the caller
•
ID log when the telephone
is not in use.
•
While entering names or
numbers, press to move the
cursor to the left.
CANCEL
While in a menu, press
•
to exit without making
changes or press and hold
to return to idle mode.
Press and hold while the
•
telephone is not in use
to erase the displayed
messages (XX Missed calls,
page 98).
Softkeys (2)
Press to select the menu
•
item displayed above the key.
SPEAKER
Press to make a call on
•
line 1 or line 2 using the
speakerphone (page 50).
•
Press to answer a call on
line 1 or line 2 or a cell
call using the handset
speakerphone.
•
Press to switch between
the speakerphone and
corded handset.
CELL A
•
•
•
•
/CELL B
Press to make or answer a cell call
(page 53).
During a cell call, press to answer an incoming
call when you hear a call waiting alert
Flashes quickly when there is an incoming cell call.
Flashes slowly when a cell call is on hold.
(page 54).
DIR
Press to scroll up while in a menu.
•
Press to show directory entries
•
when the telephone is not in use.
While entering names or numbers,
•
press to move the cursor to the right.
REDIAL/PAUSE
•
Press repeatedly to view the last 10
numbers dialed (page 61).
•
While entering numbers, press and
hold to insert a dialing pause.
CELL A light
On when the telephone
•
base is paired and
connected with a Bluetooth
cell phone on Cell A line
(page 20).
Flash alternately while
•
pairing a Bluetooth device.
CELL B/HEADSET light
On when the telephone
•
base is paired and
connected with a Bluetooth
device on Cell B line
(page 20).
Flash alternately while
•
pairing a Bluetooth device.
1 LINE/2 LINE
Press to make or answer a call
•
on line 1 or line 2 (page 50).
During a call, press to answer an
•
incoming line 1 or line 2 call
when you hear a call waiting
alert. (page 46).
6
Getting started
Quick reference guide - telephone base
/DELETE
Press to delete the message currently
•
playing (page 118).
When the phone is not in use, press
•
twice to delete all previously reviewed
messages (page 120).
•
While entering names or numbers,
press to delete a digit or a character.
•
While reviewing the redial list,
directory or caller ID history, press to
delete an individual entry.
While predialing, press to delete
•
a digit.
/REPEAT
Press to repeat a message
•
(page 118).
Press twice to play the
•
previous message.
Press to show the remaining
•
digits on the left.
/SKIP
During message playback, press
•
to skip to the next message
(page 118).
Press to show the remaining
•
digits on the left.
/RECORD
Press to record an
•
announcement or a memo
(page 121).
/LINE 1 ANS ON/OFF
/LINE 2 ANS ON/OFF
Press to turn the answering
•
systems of line 1 or line 2 on or
off (page 108).
Small USB port
A standard size USB port in the telephone base is used
for connection to PC.
USB ports
Two standard size USB ports in the telephone base are
used for charging your cell phones.
/LINE 1 MAILBOX
/LINE 2 MAILBOX
Press to play line 1 or line 2
•
messages (page 117).
•
Press to stop playing
line 1 or line 2 messages
(page 118).
7
Getting started
Quick reference guide - telephone base
Main menu
The selected menu item is highlighted.
Feature menu
Answering system (page 105)
•
Directory (page 85)
•
Caller ID log (page 97)
•
Intercom (page 73)
•
Page all devices (page 62)
Menu
•
Bluebooth (page 17)
•
Ringers (page 33)
•
Set date/time (page 36)
•
•
Caller ID Annc (page 38)
•
Settings (page 32)
•
Web address (page 48)
•
Voice command (page 58)
p
Using menus:
Press MENU in idle mode to show the main menu.
•
Press CID, DIR, /RECORD or /DELETE to scroll through menu items.
•
Press SELECT to confirm or save changes to a highlighted menu item.
•
•
Press CANCEL to cancel an operation, back up to the previous menu, or exit
the menu display.
8
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
The telephone base is ready for tabletop use. If you want to change to wall
mounting, see Installation options on page 14 for details.
Telephone base installation
Rotate the wall mount bracket down and push it into the telephone base
1.
until it clicks into place. Plug the end of the corded handset cord into the
telephone jack at the back of the telephone base. Plug the small end of
the telephone base power adapter into the power line jack at the back of
the telephone base and route the cord through the slot.
2. Rotate the wall mount bracket up and push it into the telephone base until
it clicks into place.
1
2
3. Plug the telephone line(s) according to the instructions below.
Option 1: If you have separate wall jacks for each line, plug the telephone
lines as shown below.
Line 2 telephone
wall jack
Plug the other ends of
the telephone line cords
into the telephone wall
jack, or into DSL filters if
you have DSL high-speed
Internet service.
Raise the antenna.
Plug one end of the clear
telephone line cord into the
LINE 2 telephone jack at the
bottom of the telephone base.
Line 1 telephone
wall jack
Route the cords through the
slots.
Plug one end of the black
telephone line cord into the
LINE 1/L1+L2 telephone jack
at the bottom of the telephone
base.
9
Getting started
Telephone base and charger installation
Option 2: If you have a 2-line wall jack, plug the 4-conductor telephone line
as shown below.
Line 1 + line 2
Plug the other end of the
black telephone line cord
into the telephone wall
jack, or into a DSL filter if
you have DSL high-speed
Internet service.
Raise the antenna.
Plug one end of the black
telephone line cord into the
LINE 1/L1+L2 telephone jack
at the bottom of the telephone
base.
telephone wall jack
Route the cord through the
slot.
Charger installation
Plug the power adapter into an electrical outlet not
controlled by a wall switch.
IMPORTANT INFORMATION:
•
Use only the power adapter(s) provided with this product. To obtain a replacement, visit our
website at www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268. For more detailed instructions, refer to the online
Complete user’s manual at www.telephones.att.com/manuals.
•
The power adapters are intended to be correctly oriented in a vertical or floor mount position.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-
table or cabinet outlet.
10
Getting started
Connect your telephone base to PC
Your new AT&T TL86103 allows you receive or make softphone calls by
connecting the telephone base to your computer using the USB cable. You can
make and answer Voice over IP (VoIP) calls through SkypeTM or Microsoft Lync®,
landline calls or cell calls using the AT&T Unified Call Manager.You can also
use the voice command feature to make calls (see page 52) after you have
installed the AT&T Unified Call Manager.
To connect the telephone base to your computer:
Plug the USB cable into your computer as shown below. Wait for your
•
computer to indicate that it has recognized the telephone base.
Plug the large end
•
of the USB cable
into a USB port on
your computer.
Plug the small end of the
•
USB cable into the small
port on the right side of
the telephone base.
Installation of AT&T Unified Call Manager on PC
To install AT&T Unified Call Manager:
Put the CD-ROM that comes with the package into your computer. Open My
computer, and then double click to open the disk drive. Double click the
installation file to begin the InstallShield Wizard.
If any security warning window pops up, click the appropriate button to
1.
authorize the installation of the software. Click Run.
Choose your desired setup language, Click Next> to proceed to installation
2.
preparation. After that, a welcome screen appears.
Click Next>. Read the license agreement, and then accept the terms by
3.
pressing the upper checkbox. Press Next> to continue.
The default installation path is C:\Program.files\AT&T\AT&T Softphone Call
4.
Manager. Click the Browse... button to change the path if necessary. Click Next>.
Click Install to begin installation.
5.
When the installation is done, press Finish to exit the installation program.
6.
If you want to launch the AT&T Softphone Call Manager after installation,
tick the option checkbox before pressing Finish.
TM
Skype
Microsoft Lync
is a trademark of Skype.
®
is a registered trademark of Microsoft Corporation
11
Getting started
Connecting your telephone base to PC
Audio Settings
After you have installed the AT&T Unified Call Manager, check to make sure
the audio setting is properly configured in your Windows system. If you have
installed Skype or Microsoft Lync and want to use them with your telephone
base, make sure the audio settings are configured correctly in the programs as
well.
a) Audio settings in Microsoft® Windows® system:
For Windows XP® users:
Click Start menu and choose Control Panel.
i.
Click Sounds, Speech, and Audio Devices and then click Sounds and
ii.
Audio Devices.
Click the Audio tab.
iii.
Make sure AT&T DECT 6.0 Telephone is selected under the Sound
iv.
playback and Sound recording settings.
For Windows 7 users:
Click Start menu and choose Control Panel.
i.
Click Hardware and Sound and then click Manage
ii.
audio devices under the Sound menu.
Click the Playback tab and make sure AT&T DECT 6.0 Telephone is
iii.
set as the default speaker.
Click the Recording tab and make sure AT&T DECT 6.0 Telephone is
iv.
set as the default microphone.
b) Audio settings in Skype:
Launch the Skype program.
i.
Click on Tools, and then Options.
ii.
Click on Audio settings.
iii.
Make sure AT&T DECT 6.0 Telephone is selected under the speakers
iv.
and microphone settings.
c) Audio settings in Microsoft Lync:
Launch the Microsoft Lync program.
i.
Click on Options, and then Audio device.
ii.
Make sure AT&T DECT 6.0 Telephone is selected under the Audio
iii.
device setting.
IMPORTANT
Periodically check for software updates. Go to the ABOUT tab under the Settings panel in the
AT&T Unified Call Manager, and then click CHECK UPDATED. For more details, refer to the
Software updates section in the Installation and Operation Guide, available in the
CD-ROM which comes with the package.
Windows® and Windows XP® are registered trademarks of Microsoft Corporation.
12
Getting started
Battery installation and charging
Install the battery as shown below. Once you have installed the battery, the
screen indicates the battery status (see table below). For best performance,
keep the cordless handset in charger when not in use. The battery is fully
charged after 11 hours of continuous charging. See the table in the Technical
specifications section on page 155 for battery operating times.
Battery indicators Battery status Action
The screen is blank or
shows Place in charger
and flashes.
The screen shows
Low battery and
flashes.
The screen shows
HANDSET X.
The battery has no or
very little charge. The
handset cannot be used.
Battery has enough
charge to be used for a
short time.
Battery is charged. To keep the battery charged, place it in
Charge without interruption (at least 30
minutes).
Charge without interruption (at least 30
minutes).
charger when not in use.
Step 1
Plug the battery connector
securely into the socket
inside the handset battery
compartment. Insert the
supplied battery with the
Step 2
Align the cover flat
against the battery
compartment, and then
slide it upwards until it
clicks into place.
label THIS SIDE UP facing
up as indicated.
CHARGE light
Step 3
Charge the cordless handset by placing it face forward in
the charger. The CHARGE light on the top of the handset
is on during charging.
IMPORTANT INFORMATION:
Use only the supplied rechargeable battery or replacement battery (model BT184342/
•
BT284342). To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
If you do not use the handset for a long time, disconnect and remove the battery to prevent
•
possible leakage.
13
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, follow the steps below to connect the telephone base
with a standard dual-stud telephone wall mounting plate. You may need a
professional to install the wall mounting plate.
Tabletop to wall mount installation
Unplug the power adapter from the power outlet. Unplug the telephone
1.
line cord from the wall jack (or DSL filter).
Put the handset aside. Hold down the switch hook on the telephone base,
2.
and then slide the handset tab upwards to remove it from the slot. Rotate
the handset tab by 180 degrees. Then replace the handset tab into the
slot until it locks into position.
Press down on the tabs of the wall mount bracket as indicated to release
3.
it from tabletop orientation.
Rotate the wall mount bracket down and push it into the telephone base
4.
until it clicks into place.
5.
Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
power adapter into a power outlet not controlled by a wall switch. Align
the slots on the back of the telephone base with the studs of the wall
mounting plate.
6.
Slide the telephone base down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties.
1
4
2
5
14
3
6
Getting started
Installation options
Wall mount to tabletop installation
To change the telephone base from the wall mount position to tabletop
position, follow the steps below.
Unplug the power adapter from the power outlet. Unplug the telephone
1.
line cord from the wall jack (or DSL filter). If the telephone line cord and
power adapter cord are bundled, untie them first. Push the telephone base
up to remove it from wall.
Put the handset aside. Hold down the switch hook on the telephone base,
2.
and then slide the handset tab upwards to remove it from the slot. Rotate
the handset tab by 180 degrees. Then replace the handset tab into the
slot until it locks into position.
Gently pull upward to release the wall mount bracket. Rotate the wall
3.
mount bracket up to tabletop position and push it into the telephone base
until it clicks into place.
Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power
4.
adapter into a power outlet not controlled by a wall switch. Bundle the
telephone line cord and power adapter cord neatly with twist ties if necessary.
1
3
2
4
15
Getting started
Belt clip & optional handset
To attach the belt clip:
Snap the belt clip into
the slots on both sides
of the handset as shown
in the figure.
To remove the belt clip:
Gently lift either of the
belt clip tabs, shown in
the figure, outwards to
remove the belt clip from
the handset.
For handsfree telephone conversations, you can use any industry standard
2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm
headset. To purchase a headset, visit our website
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1
(866) 288-4268
Plug a 2.5 mm headset (not
included) into the jack on the
side of handset (beneath the
small plastic cover).
.
Lift the plastic
cover here.
Side the handset
16
Bluetooth
Introducing Bluetooth
Your new AT&T TL86103 telephone system with Bluetooth wireless technology
has the following features:
Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the
•
telephone base.
Connect a maximum of 2 cell phones to make and receive cell calls. Both
•
cell phones can be active on a call at a time.
•
Connect a Bluetooth enabled headset for making and receiving calls on line
1 or line 2.
•
Conference any combination of cell and line 1 or line 2 calls.
•
Make and receive calls using your cell phone service with your telephone
base or system handsets.
•
Download phonebook entries from your cell phone.
•
Ringtone share feature allows you to set your telephone to play your
iPhone
®
(iOS 4.1 or later) ringtone.
IMPORTANT INFORMATION
•
After plugging in the telephone base, wait at least 20 seconds before
connecting a Bluetooth device. The screen shows Bluetooth system busy if
you try to connect too soon.
•
Refer to the user’s manual of your Bluetooth enabled cell phone or headset
for more information about how that device uses Bluetooth connectivity.
•
Bluetooth wireless technology operates within a short range (up to 30 feet)
from the telephone base. Keep connected cell phones and headsets within
this range.
•
If your cell phone has poor reception in your home, the TL86103 cannot
improve the reception. However, if there is a location in your house with
better reception, you can leave your cell phone at that location while you
use the TL86103 cell line. For optimal performance, the cell phone must be
within 15 feet of the telephone base.
iPhone® is a registered trademark of Apple. Inc.
17
Bluetooth
Introducing Bluetooth
If you experience poor sound quality, it may be caused by the distance
•
between your cell phone and the telephone base. To improve the
performance, place your cell phone closer to the telephone base (within
15 feet) and make sure that there are no physical obstacles such as large
furniture or thick wall in between.
15 feet
DECT 6.0
Charge your cell phone while it is connected to the telephone base. Your
•
Cellular
signal
cell phone’s battery discharges faster while it is connected to the telephone
base via Bluetooth wireless technology.
Monitor your cell phone’s usage because minutes may be deducted from
•
your cellular plan for the duration of all cell calls, depending on the terms
of your plan.
Refer to the Bluetooth setup section (pages 21-31) to learn how to set up
your Bluetooth device. Refer to the Telephone operation section (pages
page 50-58) on how to operate your Bluetooth devices with your new AT&T
TL86103 telephone system with Bluetooth wireless technology. Refer to the
Troubleshooting section (pages page 135-147) if you experience difficulty
when using the telephone system.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by
Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is
a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
18
Bluetooth
Introducing Bluetooth
Connect to Cell™ application
If you are using Bluetooth-enabled cell phones with Android
you can further extend the flexibility of your TL86103 with use of the free
Connect to Cell application.
Connect to Cell comprises Caller ID manager and Alerts manager that help
integrate your cell phone with the AT&T telephone system.
Caller ID manager (Caller ID share) allows you:
To view your AT&T phone’s caller ID log on your Android cell phone;
•
To use your Android cell phone to call back or send messages to individuals
•
who have called to line 1 or line 2 on the AT&T telephone;
To store callers’ names and numbers to your Android phone’s directory for
•
future use.
Alerts manager (Mobile notification) allows you to extend your Android
phone’s alerts to your AT&T telephone system. Your AT&T telephone will notify
you whenever you receive certain text messages, e-mails or social media
updates on your Android phone, so you will always be kept up to date.
To use Caller ID manager and Alerts manager, you must first
download Connect to Cell to your Android cell phone using
the Google Play
® Store app. Scan the QR code on the right to
download the application.
® OS 2.3 or above,
Connect to cell
Android® and Google Play® are registered trademarks of Google Inc.
TM
is a trademark of Advanced American Telephones.
19
Bluetooth
Glossary of terms
Below are some terms used in this user’s manual to help you become familiar
with using your Bluetooth devices and your new AT&T telephone system.
Active devices the Device list has two active slots for two cell phones, or one
cell phone and one headset. When a device in the list is active it will have a A:
or B: in front of the device name. In order to use a Bluetooth device on a call, it
must be in an active slot and be connected.
Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone.
CELL line - the telephone line associated with your cell phone service. On your
TL86103, press A Cell or B Cell on a handset, or Cell A or Cell B on
the telephone base to use the cell line.
Connected - when you pair a Bluetooth device to the TL86103 it is placed in
an active slot and automatically connected. When a device is connected,
a A
and/or B will display on screens of the handset and the telephone
base, and the CELL A and/or CELL B/HEADSET light on the telephone base
will be on. If a device loses its connection to the telephone base, it must be
reconnected before you can use the device with the telephone system.
Device list - The list of devices connected to the telephone.
Disconnected - when a device is disconnected, A
screens of handsets and the telephone base, and the CELL A and/or
CELL B/HEADSET
Discoverable mode - before a Bluetooth enabled device can be paired, it must
be set to this mode. When pairing your cell phone, the telephone base is set to
this mode. Depending on the cell phone manufacturer, this mode is sometimes
referred to as Find Me or Visibility.
LINE 1 and LINE 2 - your conventional telephone land lines. On your TL86103,
press LINE 1/
base to use the corresponding line.
Paired devices - The Bluetooth enabled devices (cell phones or headsets) that
have shared registration information with the telephone base. A total of four
Bluetooth enabled devices can be paired to the telephone base. However, only
two paired devices can communicate with the base at a time.
Pairing - sometimes referred to as bonding. The process of sharing registration
information between two Bluetooth enabled devices. Your Bluetooth enabled
cell phone or headset must first be paired to the telephone base in order to
use it with this telephone system.
PIN - by default, the PIN is 0000 for the telephone base and for most
Bluetooth devices. PIN information may be exchanged between Bluetooth
devices before they can be used. This is also known as a Passkey or Passcode.
FLASH or LINE 2/FLASH on a handset or 1 LINE or 2 LINE on the
light on the telephone base is off.
20
and/or B displays on the
/
/
Bluetooth
Bluetooth setup
To use a Bluetooth enabled cellular phone or headset with your telephone, you
must first pair and connect your Bluetooth cellular phone or headset with the
telephone base. The TL86103 can then be used to make or answer calls on
the cell phone line.
Bluetooth wireless technology operates within a short range (up to 30 feet).
When you pair a Bluetooth cell phone or Bluetooth headset to the telephone
base, keep the device within 15 feet of the telephone base for optimal
performance.
Add a cell phone
Before you begin, make sure that you have cellular coverage and your
Bluetooth enabled cell phone is not connected to any other Bluetooth device.
Refer to your cell phone user's manual to learn how to search for or add new
Bluetooth devices.
To pair and connect a cell phone:
Using the telephone base:
Press MENU on the telephone base in idle mode to enter
1.
the main menu.
Press CID, DIR, /RECORD or /DELETE to highlight
2.
Bluetooth, and then press SELECT .
Press SELECT to choose Add device.
3.
Press SELECT to choose Add cellular. The screen
4.
displays
Please wait..., followed by 1. If cell is connected
to BT device, please disconnect it.
If there are already 4 paired devices on the device
•
list, the 4th device on the device list will be
automatically removed, regardless of whether the
new device pairing is successful or not.
If there are already 2 active devices on the device list
•
with prefix A: or B:, the telephone base shows Cell
phone A is deactivated for adding a new device.
5. Press NEXT . The screen displays 2. Place cell phone
next to base.
•
All devices that are connected to the telephone base are disconnected
until the pairing process is completed.
6. Press NEXT to turn on the telephone base discoverable mode. The screen
displays Set cell to search base: AT&T DECT 6.0 PIN: 0000. Promptly turn on
the Bluetooth feature of your cell phone and search for or add new devices.
Caller ID log
Intercom
Pa g e all d evices
Bluetooth
BACK SELECT
BLUETOOTH
Add device
Device list
Download dir
BACK SELECT
ADD DEVICE
Add cellular
Add headset
BACK SELECT
Set cell to
search base:
AT&T DECT 6.0
discoverable
PIN:0000
21
Bluetooth
Bluetooth setup
7. Once your cell phone finds your AT&T phone (AT&T
DECT 6.0), press the appropriate key on your cell phone
to continue the pairing process.
•
Your cell phone may require a passcode. In this case,
Adding
Cell Phone A
the telephone base displays Check cellular. ENTER
PASS CODE. Enter the cell phone passcode (typically
0000) into the telephone base and press
Enter the PIN of the telephone base (the default PIN
•
SET.
Cell Phone A
is added and
connected to
base.
is 0000) into your cell phone to continue the pairing
process if required. The telephone base displays Adding Cell Phone A.
8. When a device is successfully connected, the telephone base displays
Cell Phone A is added and connected to base. You hear a confirmation
tone. The corresponding status icon (A or B) displays. The
corresponding device light on the telephone base (CELL A and/or
CELL B/HEADSET
) turns on.
If you have trouble pairing your cell phone, it may not be compatible with
your TL86103. Check the Bluetooth compatibility list at
www.telephones.att.com.
NOTES:
The pairing process may take up to one minute. If the pairing process fails, turn off the
•
bluetooth feature on your cell phone and on the TL86103 by pressing A or B. Then repeat
the steps in the user’s manual to pair and connect again. In some cases, it may take you a few
attempts to complete the pair process.
The steps for the pairing process may vary for different cell phones. If this happens, follow the
•
prompts on your cell phone and your TL86103 to complete the pairing process.
Refer to the user’s manual of your cell phone on how to search for or add a new Bluetooth device.
•
22
Bluetooth
Bluetooth setup
Add a headset
Before you begin, make sure that your Bluetooth enabled headset is not
connected to any other Bluetooth device. Refer to your headset user's manual
to learn how to search for or add new Bluetooth devices.
To pair and connect a headset:
Using the telephone base:
Press MENU on the telephone base in idle mode to
1.
enter the main menu.
2.
Press CID, DIR, /RECORD or /DELETE to highlight
Bluetooth, and then press SELECT .
3.
Press SELECT to choose Add device.
4.
Press CID, DIR, /RECORD or /DELETE to
highlight Add headset, and then press SELECT. The
screen displays If headset is connected to cell, please
disconnect it.
If there are already 4 paired devices on the device
•
list, the 4th device on the device list will be
automatically removed, regardless of whether the
new device pairing is successful or not.
If there is another headset already active, the screen
•
will show Only BT devices in slot 1 or 2 can be
ready for connection
and prompts you to replace an
existing paired device.
If there are already 2 active devices on the device
•
list with prefix A: or B:, the screen shows Only 2
devices can be ready for connection. The screen
prompts you too deactivate an active device.
5. Press NEXT . The screen displays Pls set headset to
discoverable mode. Set your headset to discoverable
mode (refer to the user’s manual of your headset), and
then press NEXT.
All devices that are connected tot the telephone
•
base are temporarily disconnected.
6. The screen displays Searching for Bluetooth headsets...
7. When the screen displays the found devices, press
CID, DIR, /RECORD or /DELETE to highlight your
headset if neccessary then press SELECT .
Enter
•
the PIN of your headset if required. The PIN for most Bluetooth devices
is 0000 (refer to the user’s manual of your headset), and then press NEXT.
Caller ID log
Intercom
Pa g e all d evices
Bluetooth
BACK SELECT
BLUETOOTH
Add device
Device list
Download dir
BACK SELECT
DEVICE LIST
Add cellular
Add headset
BACK SELECT
Pls set headset to
discoverable mode
BACK NEXT
BACK NEXT
Searching for
Bluetooth
headsets...
FOUND DEVICES
Headset A
Headset B
BACK SELECT
Adding Headset A
BACK
23
Bluetooth
Bluetooth setup
8. The screen displays Adding Headset A when the base is
connecting to your headset.
9. When a device is successfully connected, the telephone
base displays Headset A is added and connected to
base and the corresponding status icon (
B ) displays.
Headset A is
added and
connected to
base.
You hear a confirmation tone. CELL B/HEADSET light on the telephone
base turns on.
If you have trouble pairing your cell phone or headset, it may not be
compatible with your TL86103. Check the Bluetooth compatibility list at
www.telephones.att.com/bluetooth.
NOTES:
The pairing process may take up to one minute. If the pairing process fails, try again.
•
When a connected headset is charging, it may disconnect from the telephone base and the
•
corresponding light on the telephone base (
models, you may need to turn on the headset and reconnect it to the telephone base again.
CELL B/HEADSET
) turns off. For some headset
24
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