VTech Telecommunications 80 9039 00 User Manual
CareLine
Abridged user’s manual
www.vtechphones.com
™
Models:
SN6127/SN6127-2/
SN6187
This Abridged user’s manual provides you with
basic installation and operation instructions. A limited
set of features are described in abbreviated form.
Please refer to the online Complete user’s manual
for a full set of installation and operation instructions
at www.vtechphones.com.
Before using this VTech product, please read
Important safety instructions on pages 93-95 of
this manual.
The ENERGY STAR® program
(www.energystar.gov) recognizes and
Compatible with
Hearing Aid T-Coil
T
TIA-1083
encourages the use of products that save
energy and help protect our environment.
We are proud to mark this product with the
®
ENERGY STAR
label indicating it meets
the latest energy efficiency guidelines.
Telephones identified with this logo have
reduced noise and interference when
used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the
Telecommunications Industry Association.
Used under license.
Register online to get an additional
3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for enhanced
warranty support.
Product news
Learn about the latest VTech products.
Parts checklist
Your telephone package contains the following
items. Save your sales receipt and original
packaging in case it is necessary to ship your
telephone for warranty service.
SN6127/SN6127-2
Telephone base
Cordless handset
(1 for SN6127)
(2 for SN6127-2)
Battery compartment
cover
(1 for SN6127)
(2 for SN6127-2)
Battery
(1 for SN6127)
(2 for SN6127-2)
Handset charger
and charger adapter
(1 for SN6127-2)
Telephone base
power adapter
Quick start guide
Abridged user’s manual
Telephone line cord Quick start guide Abridged
user’s manual
Parts checklist
SN6187
Telephone base
Handset charger
and charger adapter
Pendant with
Cordless handset
lanyard
Pendant charger
and charger adapter
Battery
Battery compartment
cover
Pendant
belt clip
Quick start guide
Telephone line cord Quick start guide
Telephone base
power adapter
Abridged user’s manual
Abridged
user’s manual
Table of contents
Getting started ...........1
Telephone base installation
Handset battery installation
Handset charger
installation ........................ 3
Pendant charger
installation ........................ 4
Pendant attachment ............ 5
Battery backup..................... 7
Handset battery charging .... 8
Pendant battery charging .... 9
Are you a new cable or
VoIP subscriber? ............ 10
... 1
... 2
Telephone settings
Using the menu ................. 24
Speed dial for pendant ...... 24
Store a speed dial entry..... 25
Edit a speed dial entry ....... 25
Delete a speed dial entry ... 26
Ringer volume ................... 27
Ringer tone ........................ 27
Set date and time .............. 28
Voice Announce
caller ID .......................... 29
LCD language.................... 30
Talking digit ....................... 30
...24
Did you subscribe to
voicemail service from
your telephone service
provider? ........................ 11
Expand your telephone
system ............................ 12
Add and register a
handset ........................... 12
Add and register a
pendant .......................... 14
Deregister devices ............. 15
Telephone base layout ...... 16
Pendant layout................... 18
Voicemail number .............. 31
Clear voicemail indicators
Rename handset ............... 32
Key tone ............................ 32
Use caller ID to automatically
set date and time ............ 33
Home area code ................ 33
Dial mode .......................... 34
Quiet mode ........................ 35
Happy message................. 36
Voice command ................. 36
... 31
Handset layout................... 20
Table of contents
Telephone operation
Make, answer and
end a call ........................ 37
Speakerphone ................... 38
Equalizer............................ 38
Audio Assist
Volume control................... 40
Mute................................... 40
Call waiting ........................ 41
Temporary ringer
silencing ......................... 41
Redial ................................ 42
Temporary tone dialing ...... 42
..................... 39
...
37
Caller ID ....................50
Missed call indicator .......... 50
Review the caller ID log ..... 51
View dialing options ........... 51
Save a caller ID log entry
to the phonebook............ 52
Reminder ..................53
About the reminder ............ 53
Add a reminder .................. 53
Review reminders .............. 54
Add and review reminders
remotely .......................... 54
Check voicemail ................ 42
Chain dialing ...................... 43
Transfer a call .................... 44
Find handset/pendant ........ 45
Multiple handset
use ..........................46
Join a call in progress ........ 46
Intercom............................. 47
Phonebook ...............48
Add a phonebook entry ..... 48
Review phonebook entries
... 48
Answering system
settings ..................55
Answering system ............. 55
Announcement .................. 55
Record your own
announcement................ 56
Answer on/off..................... 57
Call screening .................... 58
Number of rings ................. 58
Remote access code ......... 59
Message alert tone ............ 60
Message recording time .... 60
Alphabetical search ........... 49
Edit a phonebook entry...... 49
Delete a phonebook entry
... 49
Table of contents
Answering system
operation................61
Answering system and
voicemail ........................ 61
Using the answering
system and voicemail
together .......................... 62
Message capacity .............. 63
Call screening .................... 63
Call intercept...................... 64
Temporarily turn off the
message alert tone ......... 64
Message playback ............. 65
Delete all old messages .... 67
Record, play and delete
Important safety
instructions ..................... 93
Precautions for users
of implanted cardiac
pacemakers .................... 96
Operating range................. 97
ECO mode ......................... 97
Maintenance ...................... 98
About cordless
telephones ...................... 99
The RBRC
Limited warranty .............. 102
FCC, ACTA and IC
regulations .................... 106
Technical specifications... 111
®
seal .............. 100
memos ............................ 68
Remote access .................. 69
Voice command .......71
About voice command ....... 71
Use voice command .......... 71
Appendix ..................75
Handset battery ................. 75
Pendant battery ................. 77
Troubleshooting ................. 78
Index .......................112
Getting started
Telephone base installation
Electrical outlet
not controlled by
a wall switch
Telephone base
power adapter
Power
cord jack
Telephone
wall jack
Plug the DSL filter
into the telephone
wall jack.
Telephone
line cord
Telephone
line jack
CAUTION:
If you subscribe to telephone service from a cable
company or a VoIP service provider, contact your cable/
VoIP service provider for more information.
1
Getting started
Handset battery installation
Plug the battery
1. Place the battery with
2.
connector securely
into the socket.
the label THIS SIDE
UP facing up and the
wires inside the battery
compartment.
Slide the battery compartment cover towards the
3.
center of the handset until it clicks into place.
2
Getting started
Handset charger installation
Install the charger
1. Place the handset in
2.
as below.
Electrical outlet
not controlled
by a wall switch
Handset charger
power adapter
the handset charger
to charge.
IMPORTANT:
Check for a dial tone by pressing . If you hear a dial
tone, the installation is successful.
If you do not hear a dial tone:
Make sure the installation procedures described
•
above are properly done.
It may be a wiring problem. If you have changed
•
your telephone service to digital service from a cable
company or a VoIP service provider, the telephone
line may need to be rewired to allow all existing
telephone jacks to work. Contact your cable/VoIP
service provider for more information.
3
Getting started
Pendant charger installation
Read this section only if you have a pendant.
Install the pendant
1.
charger as shown
below.
Electrical outlet
not controlled
by a wall switch
Pendant charger
power adapter
Switch on the
2.
pendant.
Place the pendant in the pendant charger
3.
to charge.
4
Getting started
Pendant attachment
Read this section only if you have a pendant.
Pendant lanyard:
The pendant lanyard is already attached to the
pendant. You can adjust the length of the lanyard
for comfortable wearing, or remove the necklace
when necessary.
Press down
the tabs on
Press down on the
push button slider
to adjust the length
of the lanyard for
comfortable wearing.
both sides of
the lanyard clip
to remove the
necklace of the
lanyard.
Necklace
5
Getting started
Pendant attachment
Read this section only if you have a pendant.
Pendant belt clip:
Remove the necklace of the pendant lanyard or the
whole pendant lanyard before you use the pendant
belt clip.
Push the pendant into the belt clip until it clicks
in place.
6
Getting started
Battery backup
When there is a power failure, all
handsets display Put HS on base
to power base. Put a charged
handset in the telephone base to
back up the telephone base power
for some basic phone operations
for a short period of time. During
this period, you cannot use the
answering system. If you have a
Put HS on base
to power base
Powering base...
Don’t pick up
pendant, you cannot use its voice
command feature.
When a handset is put in the telephone base, it
displays Powering base... Don’t pick up. At this
time, use other handsets for some basic phone
operations. You may use the handset which is put
in the telephone base for making or answering calls
via the handset speakerphone, but do not pick up
the handset while using it.
When the cordless handset you put in the base
does not have enough charge to back up the
telephone base power, the handset displays
Not enough batt to base power.
7
Getting started
Handset battery charging
Once you have installed the battery, the handset
indicates the battery status. If necessary, place the
handset in the telephone base or handset charger to
charge. The battery is fully charged after 11 hours of
continuous charging.
Battery indicators Battery status Action
The screen is blank,
or displays Place
in charger and
flashes.
The screen displays
Low battery and
flashes.
The screen
displays
HANDSET X.
The battery has
no or very little
charge. The
handset cannot
be used.
The battery has
enough charge
to be used for a
short time.
The battery is
charged.
Charge without
interruption
(about
30 minutes).
Charge without
interruption
(about
30 minutes).
To keep the
battery charged,
place it in the
8
telephone base
or handset
charger when
not in use.
Getting started
Pendant battery charging
Read this section only if you have a pendant.
The pendant status light indicates the battery status. If
necessary, place the pendant in the pendant charger
to charge. The battery is fully charged after 3 hours of
continuous charging.
Battery indicators Battery status Action
The pendant status
light flashes red. You
hear “Low battery”
when there is only 30
minutes talk time left.
You hear an alert
tone every minute.
The pendant status
light is solid red.
The battery
has very little
charge.
The battery has
enough charge
to be used for a
short time.
Charge without
interruption.
Charge without
interruption.
9
Getting started
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks
in your home may no longer work. Your cable/
VoIP service provider uses a different connection,
separate from your old traditional telephone service,
to connect the modem/router/terminal adapter
installed in your home.
To allow all existing telephone jacks to work, contact
your telephone service provider for solutions, such
as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks
will continue to work as normal.
Conventional
OLD
Main
landline
telephone line jack
NEW
Cable or
Internet
Modem/Router/
Terminal adapter
10
Getting started
Did you subscribe to voicemail service
from your telephone service provider?
Your telephone has a built-in answering system
and supports voicemail feature offered by your
telephone service provider (subscription is required,
and fees may apply). Refer to Answering system
and voicemail on page 61 for more information.
To use the built-in answering system:
Refer to this Abridged user’s manual on how
to record your outgoing announcement, retrieve
messages and other related operations. You may
also view the online Complete user’s manual at
www.vtechphones.com for complete instructions.
To use the voicemail:
To retrieve your voicemail messages, you typically
dial an access number provided by your telephone
service provider, and then enter a security code.
Contact your telephone service provider for
instructions on how to configure the voicemail
settings and listen to messages.
11
Getting started
Expand your telephone system
The handsets/pendant in the product package are
already registered. The telephone base can support
up to 12 handsets/pendants. Each device must be
registered to the telephone base before use.
You can add new handsets (SN6107, purchased
separately) and new pendants (SN6166/SN6167,
purchased separately) to your telephone base.
Additional handsets are assigned numbers in the
sequential order.
Add and register a handset
When first purchased, each expansion handset
shows To register HS, see manual. The new
handset should be charged without interruption
for at least 30 minutes before registering it to the
telephone base.
Make sure the handset is out of the telephone base
or the handset charger. Make sure the handset
shows To register HS, see manual before you
begin registration.
12
Getting started
Add and register a handset
To register a handset:
Put the handset in the telephone base. The base
•
IN USE light turns solid red. The handset shows
Registering... Please wait. Then HANDSET
Registered appears on the cordless handset.
The handset beeps and is now registered with
the telephone base. It takes up to 60 seconds to
complete registration.
If registration fails, the handset displays
Registration failed and you hear an error tone.
Start again from Step 1 above.
13
Getting started
Add and register a pendant
Read this section only if you have a pendant.
When first purchased, charge the pendant in the
pendant charger. You hear three beeps every
10 seconds when the pendant is not registered.
The new pendant should be charged without
interruption for at least 30 minutes before
registering it to the telephone base.
Make sure the pendant is out of the pendant
charger and turned on.
To register a pendant:
Press and hold /FIND HANDSET
1.
at the side of the telephone
base until the IN USE light turns
solid red.
Put the pendant in the pendant
2.
charger. The pendant
status light flashes red
and green to indicate the
registration is in progress.
The pendant beeps. Then
it is registered with the
telephone base. It takes up
to 60 seconds to complete registration.
If registration fails, you hear an error tone. Start
again from Step 1 above.
14
Getting started
Deregister devices
If you want to replace a device, or reassign the
designated handset number of a registered
handset, you must deregister all devices that are
registered to the telephone base. Then register
each device individually.
To make deregistration easier, read all of the
instructions on this page before you begin.
To deregister all devices:
Press and hold /FIND HANDSET at the side
1.
of the telephone base for about 10 seconds
until the telephone base IN USE light turns
solid red and then flashes red, then release
/FIND HANDSET.
Immediately press
2.
All handsets show To register HS, see
3.
manual. The deregistration process takes
about 10 seconds to complete.
To register the handset(s) or pendant(s) to the
telephone base again, follow the registration
/FIND HANDSET.
instructions on pages 13 and 14.
You cannot deregister all devices if any
system device is in use.
15
Getting started
Telephone base layout
ANS ON/OFF
Turn the built-in answering
•
system on or off.
On when the answering system
•
is turned on.
Incoming call light
Flashes when there is an
•
incoming call.
Audio Assist
Enhance the clarity and
•
loudness of the caller’s voice
during message playback.
/FIND HANDSET
Page all handsets and
•
pendants when idle.
/VOL and /VOL
Adjust the listening volume
•
message playback.
Adjust the base ringer volume
•
while idle.
Message window
Show the number of messages,
•
and the other information of the
answering system or telephone
base.
16
Getting started
Telephone base layout
/REPEAT
•
Press once to repeat the playing
message.
•
Press twice to play the previous
message.
X/DELETE
•
Delete the playing message.
/SKIP
Skip to the next message during
•
message playback.
/PLAY/STOP
Start or stop message playback.
•
IN USE light
•
On when the phone is in use
or the answering system is
answering an incoming call.
On when a device is being
•
registered.
Flashes when devices are being
•
deregistered.
Flashes when another
•
telephone on the same line
is in use.
Slow down the message
•
playback.
17
Getting started
Pendant layout
Read this section only if you have a pendant.
Answer or end a call.
•
Pendant status light
Stays solid red when the pendant
•
is charging in the pendant charger.
Flashes red when the pendant has
•
low battery.
Stays solid green when the
•
pendant is fully charged and placed
in the pendant charger.
Flashes red and green when the
•
base is paging the pendant.
Flashes quickly in red and green
•
during pendant registration.
Flashes orange three times when
•
the pendant is just switched on and
not registered.
Pendant light (ring around )
On steady when the pendant is
•
in use.
Flashes quickly when there is an
•
incoming call.
Flashes twice every three seconds
•
when any other telephone system
device is in use.
18
Getting started
Pendant layout
Read this section only if you have a pendant.
1
Call speed dial 1.
•
VOL- and VOL
Adjust the listening volume during a
•
call/message playback.
Adjust the pendant ringer volume
•
while in idle mode.
2
Call speed dial 2.
•
ON and OFF switch
Switch to turn the pendant on
•
or off.
+
VOICE
Press to use the voice command
•
feature.
19
Getting started
Handset layout
CHARGE light
•
Incoming call light
•
REDIAL/PAUSE
•
On when the handset is charging.
Flashes when there is an incoming
call/the base is paging the handset.
Press repeatedly to view the last
10 numbers dialed.
Press and hold to insert a dialing
•
pause while dialing or entering
numbers.
MENU/SELECT
Show the menu.
•
Select an item or save an entry or
•
setting while in a menu.
CID/
•
Review the caller ID log when idle.
•
Scroll down while in menus or lists.
•
Move the cursor to the left while
entering names or numbers.
AUDIO ASSIST
•
Enhance the clarity and loudness
of the caller’s voice during a call.
20
Getting started
Handset layout
•
•
VOL
•
/FLASH
Make or answer a call.
Answer an incoming call when
you receive a call waiting alert
during a call.
-
and VOL
Adjust the listening volume during
a call or message playback.
+
Adjust the handset ringer volume
•
while idle.
/
•
Review the phonebook when idle.
•
Scroll up while in menus or lists.
Move the cursor to the right while
•
entering names or numbers.
1
Press repeatedly to add or remove
•
1 in front of the telephone number
before dialing or saving it in the
phonebook while reviewing a
caller ID log entry.
Press and hold to set or dial your
•
voicemail number.
21
Getting started
Handset layout
•
•
•
•
•
/CANCEL
Hang up during a call.
Cancel an operation, or back up to
the previous menu while in a menu.
Press and hold to return to idle
mode while in a menu.
Silence the handset ringer
temporarily while the phone is ringing.
Press and hold to erase the missed
call indicator when idle.
Dialing keys
•
Enter numbers or characters.
•
Answer an incoming call.
QUIET
•
Press repeatedly to display other
dialing options when reviewing a
caller ID log entry.
•
Press and hold to set and turn on
the quiet mode, or turn it off.
#
•
Silence the handset ringer
temporarily while the phone is
ringing.
22
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