on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 73 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and
encourages the use of products that save energy and help protect our
environment. We are proud to mark this product with the ENERGY STAR
label indicating it meets the latest energy efficiency guidelines.
®
Compatible with
Hearing Aid T-Coil
T
TIA-1083
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.
Your telephone package contains the following items. Save your sales receipt and
original packaging in case it is necessary to ship your telephone for warranty service.
Handset charger
and charger adapter
Handset
Telephone base
Battery compartment coverBattery
Corded handset
Telephone line cord
User’s manual
Telephone base
adapter
User’s manual
To purchase replacement batteries or power adapters, visit our website at
www.vtechphones.com or call 1 (800) 267-7377. In Canada, please visit
www.vtechcanada.com or call 1(800)267-7377.
Quick start guide
1
Getting started
Telephone installation
Install the telephone base and handset charger(s) as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL interference. Contact your DSL service provider for
more information about DSL filters.
Telephone
wall jack
If you have DSL highspeed Internet service,
a DSL filter (not
included) is required.
Telephone
line cord
Electrical outlet not
controlled by a wall
switch
Telephone base
power adapter
Telephone baseCharger
Charger
adapter
This telephone provides minimal functionality during a power outage. When
the AC power is not available, many telephone features do not function. The
telephone uses power from the telephone line to enable you to make and answer
calls using only the corded handset and dialing keys. However, when more than
one telephone on the same line is being used simultaneously, there might not be
sufficient power to operate your telephone in the event of a power failure.
2
Getting started
3
Handset battery installation
Install the battery as shown below.
Plug the battery connector securely into the socket inside the handset battery
1.
compartment, matching the color-coded label.
Place the battery with the label THIS SIDE UP facing up and the wires inside
2.
the battery compartment.
Align the cover flat against the battery compartment, then slide it towards the
3.
center of the handset until it clicks into place.
Charge the handset by placing it in the handset charger. The CHARGE light is
4.
on when the handset is charging.
12
3
4
CHARGE light
remains on when
charging.
If the handset will not be used for a long time, disconnect and remove the
•
battery to prevent possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com
•
or call 1 (800) 267-7377. In Canada, please visit www.vtechcanada.com or call
1(800)267-7377.
Getting started
Handset battery charging
Once you have installed the battery, the screen indicates the battery status (see
the table below). If necessary, place the handset in the handset charger to charge
the battery. For best performance, keep the handset in the handset charger when
not in use. The battery is fully charged after 11 hours of continuous charging. See
the table on page 63 for battery operating times.
If the screen is blank or displays Place in charger, you need to charge the
handset without interruption for at least 30 minutes to give the handset enough
charge to use the telephone for a short time. When the battery is low, the
handset displays Low battery along with a flashing
icon. If you are on a call in
low battery mode, the handset plays short beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
Battery indicatorsBattery statusAction
The screen is blank, or
displays Place in charger
and
The screen displays
Low battery andflashes.
The screen displays
HANDSET X.
flashes.
If you place the handset in the handset charger without installing a battery, the
screen displays No battery.
Battery has no or
very little charge. The
handset cannot be used.
Battery has enough
charge to be used for a
short time.
Battery is charged.To keep the battery charged,
Charge without interruption
(about 30 minutes).
Charge without interruption
(about 30 minutes).
place it in the handset charger
when not in use.
4
Getting started
5
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, swivel the wall mount bracket down to connect with a
standard dual-stud telephone wall mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronics retailers. You may need a professional to install the mounting plate.
Tabletop to wall mount installation
Plug one end of the telephone line cord into the telephone line jack (TEL. LINE)
1.
on the bottom of the telephone base. Plug the small end of the power adapter
into the jack on the bottom of the telephone base.
Press down the tabs as the arrows indicated below. The wall mount bracket will
2.
detach from the telephone base. Swivel it down into wall mount position. Press
it down onto the telephone base until it clicks into place.
Tabletop positionWall mount position
Getting started
Press down the switch hook and slide the handset tab upward to remove it
3.
from the slot. Rotate the handset tab by 180 degrees. Press down the switch
hook and then replace the handset tab to its slot. The protruding edge of the
handset tab holds the corded handset in place when the phone is mounted on
the wall.
Switch
hook
Handset
tab
Plug the power adapter and
4.
telephone line into the wall outlets.
Align the holes on the wall mount
5.
bracket with the standard wall
mounting plate and slide the
telephone down until it locks
securely. Bundle the telephone line
cord and power adapter cord neatly
with twist ties.
6
Getting started
7
Wall mount to tabletop installation
Remove the telephone base from the wall.
1.
If necessary, untie the bundled telephone line cord and power adapter cord.
2.
Pull the wall mount bracket to detach it from the telephone base. Swivel it
3.
upward and then press onto the telephone base until it clicks into place.
Tabletop positionWall mount position
Press down on the switch hook and slide the handset tab upwards to remove
4.
it from the slot. Rotate the handset tab by 180 degrees. Press down the
switch hook and then replace the handset tab to its slot.
Switch
hook
Handset
tab
Getting started
Telephone base layout
MENU/SELECT
Press to show the menu (page 12).
While in the menu, press to select an item, or
save an entry or setting.
Press to review the directory when the base
is not in use. (page 35).
Press to scroll up while in menus and lists.
While entering or modifying names or
numbers, press to move the cursor to
the right.
CID (call log)
Press to view the call log
when the base is not in
use. (page 40).
IN USE light
On when the phone is in use, or
when the answering system is
answering an incoming call.
On when a handset is being
registered (page 64).
Flashes when there is an
incoming call.
Flashes when handsets are
being deregistered (page 65).
Flashes when another telephone
is in use on the same line.
FIND HANDSET
Press to scroll down
while in menus and lists.
While entering or
modifying names or
numbers, press to move
the cursor to the left.
FLASH
During a call, press to
answer an incoming call
when you receive a call
waiting alert (page 23).
1
While reviewing a call log
entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
directory (page 41).
Press to page all
handsets when the
phone is not in use
(page 24).
INT
Press to initiate or answer an
intercom call (page 28), or to
transfer a call (page 31).
CANCEL
While in a menu, press to cancel an operation, back
up to the previous menu or exit the menu display
(page 12).
Press and hold to erase the missed call indicator
when the base is not in use (page 40).
While entering names or numbers, press to delete
a character or digit.
While the phone is ringing, press to silence the
base ringer temporarily (page 23).
8
Getting started
9
Telephone base layout
TONE
Press to switch to tone
dialing during a call if
you have pulse service
(page 24).
Dialing keys
Press to enter numbers
or characters.
Press to answer an
incoming call.
MIC
Microphone.
REDIAL/PAUSE
Press repeatedly to view the last 20 numbers
dialed (page 22).
While entering numbers, press and hold to
insert a dialing pause.
X/DELETE
MUTE
During a call, press to mute the
microphone (page 21).
While the phone is ringing,
press to silence the base ringer
temporarily (page 23).
VOL (volume)
During a call or message
playback, press to adjust the
listening volume (pages 21
and 53).
Press to adjust the telephone
base ringer volume when the
base is not in use (page 13).
/SPEAKER
Press to make, answer or end a
call (page 19).
Press to switch between the base
speakerphone and the corded
handset (page 20).
Press to delete the playing
message (page 53).
When the base is not in use,
press twice to delete all old
messages (page 54).
While reviewing the redial
list, directory or call log, press
to delete an individual entry
(page 22, page 37 and
page 43 respectively).
While predialing, press to
delete digits (page 19).
/ANS ON/OFF
Press to turn the built-in
answering system on or off
(page 46).
/REPEAT
Press once to repeat the
playing message or press
twice to play the previous
message (page 53).
/SKIP
Press to skip to the next
message during the message
playback (page 53).
/PLAY/STOP
Press to start or stop message
playback (page 53).
Flashes when there are new
messages or memos in the
answering system.
Getting started
Handset layout
CHARGE light
On when the handset is charging in the handset
charger (page 3).
//VOLUME (directory)
Press to display the directory (page 35).
Press to scroll up while in menus or lists.
While entering names or numbers, press to move the
cursor to the right.
During a call or message playback, press to increase
the listening volume (pages 21 and 54).
MUTE/DELETE
During a call, press to mute the microphone
(page 21).
While the phone is ringing, press to silence the ringer
temporarily (page 23).
While reviewing the redial list, directory or call log,
press to delete an individual entry (page 22, page 37
and page 43 respectively).
While predialing, press to delete digits (page 19).
/FLASH
Press to make or answer a call (pages 19 and 20).
During a call, press to answer an incoming call when
you receive a call waiting alert (page 23).
1
While reviewing a call log entry, press repeatedly to
add or remove 1 in front of the telephone number
before dialing or saving it in the directory (page 41).
TONE
Press to switch to tone dialing during a call if you
have pulse service (page 24).
(Speakerphone)
Press to make or answer a call (pages 19 and 20).
Press to switch between the handset speakerphone
and the cordless handset (page 20).
10
11
Getting started
Handset layout
CID//VOLUME (caller ID)
Press to display the call log (page 40).
Press to scroll down while in menus or lists.
While entering names or numbers, press to move
the cursor to the left.
During a call or message playback, press to
decrease the listening volume (pages 21 and 54).
MENU/SELECT
Press to show the menu (page 12).
While in the menu, press to select an item or save
an entry or setting.
OFF/CANCEL
During a call, press to hang up (page 20).
While in a menu, press to cancel an operation, back
up to the previous menu, or exit the menu display.
While the phone is ringing, press to silence the
ringer temporarily (page 23).
Press and hold to erase the missed call indicator
when the handset is not in use (page 40).
Dialing keys
Press to enter numbers or characters.
Press to answer an incoming call.
# (pound key)
Press repeatedly to display other dialing options
when reviewing a call log entry (page 41).
INT
Press to initiate or answer an intercom call (page 27),
or to transfer a call (pages 29 and 30).
REDIAL/PAUSE
Press repeatedly to view the last 20 numbers dialed
(page 22).
While entering numbers, press and hold to insert a
dialing pause.
Telephone settings
Using the menu
You can use the telephone base or a cordless handset to change your
telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume
for incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
indicators, key tone, CID time synchronization, home area code and dial mode.
Go to Answering system settings starting on page 44 for instructions on how to
modify the answering system settings shown below.
SettingPage
Announcement (record, play and delete)44-45
Answer on/off46
Call screening47
Number of rings47
Remote access code48
Message alert tone48
Voice language49
To enter the menu:
1.
Press MENU/
2.
Pressoruntil the screen displays the desired feature menu.
3.
Press MENU/SELECT to enter that menu.
•
To return to the previous menu, press
OFF/CANCEL on the handset or CANCEL on the telephone base.
To return to idle mode, press and hold
•
OFF/CANCEL on the handset or CANCEL on the telephone base.
SELECT when the handset or the telephone base is not in use.
1212
1313
Telephone settings
Ringer volume
You can set the ringer volume or turn the ringer off. When the ringer is off,
appears on the screen.
Press MENU/SELECT when the handset or the telephone base is not in use.
1.
Press
2.
MENU/SELECT.
Press MENU/SELECT to select >Ringer volume.
3.
Press
4.
Press MENU/SELECT to save your selection and return to the previous menu.
5.
orto highlight >Ringers, then press
or to sample each volume level.
You hear a confirmation tone.
-OR-
Press
VOL on the telephone base to adjust the ringer volume when the
telephone base is not in use.
The ringer volume also determines the ringer volume
for intercom calls. If the ringer volume is set to off, that
device is silenced for all incoming calls.
Ringer tone
You can choose from different ringer tones for each handset or
the telephone base.
Press MENU/SELECT when the handset or the telephone base is not in use.
1.
Press or to highlight >Ringers, then press MENU/SELECT.
2.
Press
3.
MENU/SELECT.
Pressor to sample each ringer tone.
4.
Press MENU/SELECT to save your selection and return to the previous menu.
5.
or to highlight >Ringer tone, then press
You hear a confirmation tone.
If you turn off the ringer volume, you will not hear ringer tone samples.
Telephone settings
LCD language
You can select a language (English, French or Spanish) to
be used in all screen displays.
1.
Press MENU/SELECT when the handset or the telephone base is not in use.
2.
Press
MENU/SELECT.
3.
Press
4.
Pressor to highlight English, Français or Español.
5.
Press
orto highlight >Settings, then press
MENU/SELECT to select >LCD language.
MENU/SELECT to save your selection and return to the previous menu.
You hear a confirmation tone.
Clear voicemail indicators
If you subscribe to voicemail service offered by your telephone service provider,
New voicemail and
you have new voicemail messages. Contact your telephone service provider for
more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages,
the indicators on the handset and the telephone base turn off automatically.
appear on the handset and the telephone base when
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there are none (for example, when you have accessed your voicemail
while away from home). Clearing the voicemail waiting indicator only turns off the
indicators; it does not delete your voicemail messages. As long as you have new
voicemail messages, your telephone service provider continues to send the signal
to turn on the indicators.
To manually turn off the new voicemail indicators:
1.
Press MENU/
Press
2.
MENU/SELECT.
3.
Press
MENU/SELECT. The screen displays Turn off indicator?
4.
Press
orto highlight >Settings, then press
or to highlight >Clr voicemail, then press
MENU/SELECT to confirm and return to the previous
SELECT when the handset or the telephone base is not in use.
LCD language
>Clr voicemail
menu. You hear a confirmation tone.
Your telephone service provider may alert you of new
messages with a stutter (broken) dial tone. Contact your
telephone service provider for details.
Turn off
indicator?
Key tone
1414
1515
Telephone settings
You can turn the key tone on or off for each handset or the telephone base. If
you turn the key tone off, there are no beeps when you press the handset or
telephone base keys.
1.
Press MENU/
SELECT when the handset or the telephone base is not in use.
2.
Press
MENU/SELECT.
3.
Press
MENU/SELECT.
Pressor to highlight >On or >Off.
4.
Press MENU/SELECT to save your selection and return to the previous menu.
5.
orto highlight >Settings, then press
or to highlight >Key tone, then press
You hear a confirmation tone.
Telephone settings
Set date and time
The answering system announces the date and time of each message prior to
playing it. Before using the answering system, set the date and time as follows. If
you subscribe to caller ID service, the day, month and time are set automatically
with each incoming call. However, the year must be correct so that the day of the
week can be calculated from the caller ID information. You can also turn off the
date and time settings of the caller ID service (see CID time synchronization on
page 17) and set the date and time manually.
Press MENU/SELECT when the handset or the telephone base is not in use.
1.
2.
Pressor to highlight >Settings, then press
MENU/SELECT.
Press
3.
MENU/SELECT.
Press MENU/SELECT to choose >Date & time.
4.
Press
5.
MENU/SELECT, or use the dialing keys to enter a two-digit number (01-12).
Pressor to select the date then press MENU/SELECT, or use the dialing
6.
or to highlight >Set date/time, then press
or to select the month then press
keys to enter a two-digit number
(01-31).
Pressor to select the year then press MENU/SELECT, or use the dialing
7.
keys to enter a two-digit number
(00-99) then press MENU/SELECT.
8.
Press
or to select the hour then press MENU/SELECT, or use the dialing
keys to enter a two-digit number
(01-12).
9.
Press
or to select the minute then press MENU/SELECT, or use the
dialing keys to enter a two-digit number (00-59).
10.
11.
Press
Press
or to highlight AM or PM, or press 2 for AM or 7 for PM.
MENU/SELECT to save the settings and return to the previous menu.
You hear a confirmation tone.
If the date and time are not set when a message is recorded, the system
•
announces, “Time and date not set,” before each message plays.
The telephone plays two beeps if you enter an invalid number.
•
1616
1717
Telephone settings
CID time synchronization
This feature allows the time and date to be set by incoming caller ID information.
The default setting is On.
Press MENU/SELECT when the handset or the telephone base is not in use.
1.
Pressorto highlight >Settings, then press
2.
MENU/SELECT.
Press
3.
MENU/SELECT.
Pressor to highlight >CID time sync, then press
4.
MENU/SELECT.
Pressor to choose >On or >Off.
5.
Press
6.
or to highlight >Set date/time, then press
MENU/SELECT to save your selection and return to the previous menu.
You hear a confirmation tone.
Home area code
If you dial your local calls using only seven digits (area code not required), you
can program your home area code so that when you receive a call within your
local area, the telephone number is automatically stored without the area code in
the call log.
Press MENU/
1.
Press
2.
orto highlight >Settings, then press MENU/SELECT.
SELECT when the handset or the telephone base is not in use.
Press
3.
Use the dialing keys to enter a three-digit home area code.
4.
Press
•
or to highlight >Home area code, then press MENU/SELECT.
MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or
CANCEL on the telephone base to delete a digit.
Press and hold
•
MUTE/DELETE on the handset, or
X/DELETE on the telephone base to delete all digits.
Press
5.
•
Press
MENU/SELECT to save your selection and return to the previous menu.
orto move the cursor to the left or right.
You hear a confirmation tone.
If, in the future, your telephone service provider requires you to dial the area code
when making a local call, or, if you move to a location that requires it, delete the
home area code you have already programmed, following the steps above. After
you have deleted the home area code, _ _ _ will appear on the display.
Telephone settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must
change the dial mode to pulse dialing before using the telephone to make a call.
1.
Press MENU/
2.
Pressorto highlight >Settings, then press
MENU/SELECT.
3.
Press
MENU/SELECT.
4.
Press
5.
Press
or to highlight >Dial mode, then press
or to choose >Tone or >Pulse.
MENU/SELECT to save your selection and return to the previous menu.
SELECT when the handset or the telephone base is not in use.
You hear a confirmation tone.
Website
Use this feature to view the VTech website address.
1.
Press MENU/SELECT when the handset or the telephone base is not in use.
2.
Press
MENU/SELECT. The screen displays the website address.
orto highlight >Website, then press
1818
Telephone operation
Make a call
Using a cordless handset:
Press/FLASH oron the handset.
1.
When you hear a dial tone, dial the number.
2.
Using the telephone base:
Lift the corded handset or press
1.
When you hear a dial tone, dial the number.
2.
/SPEAKER on the telephone base.
Predial a call
Using a cordless handset:
Enter the telephone number.
1.
OFF/CANCEL to make corrections.
2.
Press
/FLASH or to dial.
Using the telephone base:
Enter the telephone number. Press CANCEL or X/DELETE
1.
to make corrections.
2.
Press
/SPEAKER to dial.
-OR-
Press MUTE/DELETE or
Lift the corded handset to dial.
The handset/telephone base shows the elapsed time as you talk (in hours,
•
minutes and seconds).
While entering numbers, press and hold
•
or telephone base to insert a dialing pause (a p appears).
The cordless handset or the telephone base displays Unable to call.
•
Line in use if you predial a number while your telephone line is in use.
REDIAL/PAUSE on the cordless handset
19
Telephone operation
Answer a call
Using a cordless handset:
Press
Using the telephone base:
Lift the corded handset, or press
TONE
/FLASH,or any dialing key (0-9, # or TONE ) to answer a call.
/SPEAKER or any dialing key (0-9, # or
) to answer a call.
End a call
Using a cordless handset:
Press OFF/CANCEL on the handset or place the handset in the handset charger.
Using the telephone base:
When you are using the corded handset, place it on the telephone base.
When you are using the base speakerphone, press
/SPEAKER.
Speakerphone
Using a cordless handset:
When the cordless handset is on a call, press
speakerphone and the handset. When the speakerphone is active, the handset
displays Speaker and.
Using the telephone base:
When the corded handset is on a call, press
telephone base speakerphone and the corded handset. When the speakerphone is
active, the telephone base displays Speaker and the/SPEAKER light turns on.
to switch between the
/SPEAKER to switch between the
20
Telephone operation
21
Volume control
To adjust the listening volume on a cordless handset:
During a call, press /VOLUME or VOLUME/.
To adjust the listening volume at the telephone base:
During a call, press
For the cordless handset, handset and speakerphone
•
volume settings are independent.
For the telephone base, corded handset and
•
speakerphone volume settings are independent.
When the volume reaches the minimum or maximum
•
setting, you hear two beeps.
VOL or VOL.
Mute
The mute function allows you to hear the other party but the other party cannot
hear you.
To mute a call:
Using a cordless handset:
•
During a call, press MUTE/
DELETE. The handset displays Muted for a few
seconds and MUTE displays until the mute function is turned off.
Press MUTE/DELETE again to resume the conversation. The handset briefly
•
displays Microphone ON.
Using the telephone base:
•
During a call, press MUTE. The telephone base displays Muted for a few
seconds and the MUTE light turns on until the mute function is turned off.
•
Press MUTE again to resume the conversation. The telephone base briefly
displays Microphone ON.
Redial
Telephone operation
The last 20 telephone numbers dialed (up to 30 digits) are stored in thedialed (up to 30 digits) are stored in the (up to 30 digits) are stored in the
system memory.
To review and dial a redial number:
Using a cordless handset:
1.
Press REDIAL/
Press, or REDIAL/PAUSE repeatedly to browse.
2.
When the desired entry displays, press
3.
PAUSE to enter the redial list.
/FLASH or
to dial.
-OR-
Press
1.
Press REDIAL/PAUSE to enter the redial list.
2.
Press
3.
Press MENU/SELECT to dial the displayed number.
4.
/FLASH or.
, or REDIAL/PAUSE repeatedly to browse.
Using the telephone base:
Press REDIAL/
1.
Press
2.
When the desired entry displays, lift the corded handset or press
3.
, or REDIAL/PAUSE repeatedly to browse.
PAUSE to enter the redial list.
/SPEAKER to dial.
-OR-
Lift the corded handset or press
1.
Press REDIAL/
2.
Press, or REDIAL/PAUSE repeatedly to browse.
3.
Press MENU/SELECT to dial the displayed number.
4.
PAUSE to enter the redial list.
/SPEAKER.
To delete a redial number:
Using a cordless handset:
•
While the screen displays the desired number, press
MUTE/DELETE to delete
the number from the redial memory.
Using the telephone base:
•
While the screen displays the desired number, press X/DELETE to delete the
number from the redial memory.
22
Telephone operation
23
Call waiting
If you subscribe to call waiting service from your telephone service provider, you
hear an alert tone when there is an incoming call while you are on another call.
Press/FLASH on the cordless handset or FLASH on the telephone base to
•
put your current call on hold and take the new call.
Press
•
switch back and forth between calls.
/FLASH on the cordless handset or FLASH on the telephone base to
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the
handset or the telephone base without disconnecting the call. The next call rings
normally at the preset volume.
To silence the handset ringer:
Press OFF/
•
and.
To silence the telephone base ringer:
Press MUTE or CANCEL on the telephone base and it displays Ringer off
•
and
.
CANCEL or MUTE/DELETE on the handset and it displays Ringer off
Each handset and the base ring when there is an incoming call unless the ringer
volume is turned off on that device.
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