VTech Telecommunications 80 8600 00 User Manual

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Page 1

User’s manual

www.vtechphones.com

Models:

CS6649/CS6649-2/

CS6649-3/CS6648-2

Page 2

Congratulations

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 73 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at

www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines.

Compatible with

Hearing Aid T-Coil

TIA-1083

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Page 3

Table of contents

Getting started................................. 1

Parts checklist ................................... 1

Telephone installation........................ 2

Handset battery installation ............... 3

Handset battery charging .................. 4

Installation options............................. 5

Tabletop to wall mount installation .... 5

Wall mount to tabletop installation..... 7

Telephone base layout ...................... 8

Handset layout................................. 10

Telephone settings........................ 12

Using the menu ............................... 12

Ringer volume ................................. 13

Ringer tone...................................... 13

LCD language.................................. 14

Clear voicemail indicators................ 14

Key tone .......................................... 15

Set date and time ............................ 16

Find handset.................................... 24

Chain dialing.................................... 25

Multiple handset use..................... 26

Join a call in progress...................... 26

Intercom........................................... 26

Answer an incoming call during an

intercom call................................. 29

Call transfer using intercom............. 29

Directory......................................... 32

About the directory .......................... 32

Add a directory entry ....................... 33

Review directory entries .................. 35

Alphabetical search ......................... 35

Dial a directory entry........................ 36

Edit a directory entry........................ 37

Delete a directory entry ................... 37

Call log............................................ 38

CID time synchronization................. 17

Home area code.............................. 17

Dial mode ........................................ 18

Website............................................ 18

Telephone operation ..................... 19

Make a call ...................................... 19

Predial a call.................................... 19

Answer a call ................................... 20

End a call......................................... 20

Speakerphone ................................. 20

Volume control................................. 21

Mute................................................. 21

Redial .............................................. 22

Call waiting ...................................... 23

Temporary ringer silencing.............. 23

Temporary tone dialing.................... 24

About the call log............................. 38

Information about caller ID with call

waiting.......................................... 38

Call log............................................. 39

Memory match................................. 39

Missed call indicator ........................ 40

Review the call log........................... 40

View dialing options......................... 41

Dial a call log entry .......................... 42

Save a call log entry to the

directory ....................................... 42

Delete call log entries ...................... 43

Call log display screen messages ... 43

Answering system settings.......... 44

Answering system ........................... 44

Announcement ................................ 44

Record your own announcement..... 44

Page 4

Play your announcement................. 45

Maintenance.................................... 74

Delete your announcement ............. 45

Answer on/off................................... 46

Call screening.................................. 47

Number of rings............................... 47

Remote access code....................... 48

Message alert tone.......................... 48

Voice language................................ 49

Answering system operation ....... 50

Answering system and voicemail .... 50

Using the answering system and

voicemail together........................ 50

Message capacity............................ 51

New message indication.................. 51

Call screening.................................. 51

About cordless telephones .............. 75

The RBRC

seal .............................. 75

FCC, ACTA and IC regulations ....... 76

Limited warranty .............................. 78

6GEJPKECNURGEKſECVKQPU................... 80

Index ............................................... 81

Call intercept.................................... 51

Temporarily turn off the message

alert tone ...................................... 52

Message playback........................... 53

Delete all old messages .................. 54

Record, play and delete memos...... 55

Message window displays............... 56

Remote access................................ 57

Appendix ........................................ 58

Display screen messages................ 58

Handset and telephone base

indicators...................................... 61

Battery ............................................. 63

Expand your telephone system ....... 64

Add and register a handset ............. 64

Deregister handsets ........................ 65

Troubleshooting............................... 66

Important safety instructions............ 73

Precautions for users of implanted

cardiac pacemakers..................... 74

Operating range............................... 74

Page 5

Getting started

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

Handset charger and charger adapter

Handset

Telephone base

Battery compartment cover Battery

Corded handset

Telephone line cord

User’s manual

Telephone base adapter

User’s manual

To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 267-7377. In Canada, please visit www.vtechcanada.com or call 1(800)267-7377.

Quick start guide

Page 6

Getting started

Telephone installation

Install the telephone base and handset charger(s) as shown below.

Make sure that the electrical outlet is not controlled by a wall switch.

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

Telephone wall jack

If you have DSL highspeed Internet service, a DSL filter (not included) is required.

Telephone line cord

Electrical outlet not controlled by a wall switch

Telephone base power adapter

Telephone base Charger

Charger adapter

This telephone provides minimal functionality during a power outage. When the AC power is not available, many telephone features do not function. The telephone uses power from the telephone line to enable you to make and answer calls using only the corded handset and dialing keys. However, when more than one telephone on the same line is being used simultaneously, there might not be sufficient power to operate your telephone in the event of a power failure.

Page 7

Getting started

Handset battery installation

Install the battery as shown below.

Plug the battery connector securely into the socket inside the handset battery

compartment, matching the color-coded label.

Place the battery with the label THIS SIDE UP facing up and the wires inside

the battery compartment.

Align the cover flat against the battery compartment, then slide it towards the

center of the handset until it clicks into place.

Charge the handset by placing it in the handset charger. The CHARGE light is

on when the handset is charging.

1 2

CHARGE light remains on when charging.

If the handset will not be used for a long time, disconnect and remove the

• battery to prevent possible leakage.

To purchase replacement batteries, visit our website at www.vtechphones.com

• or call 1 (800) 267-7377. In Canada, please visit www.vtechcanada.com or call 1(800)267-7377.

Page 8

Getting started

Handset battery charging

Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the handset charger to charge the battery. For best performance, keep the handset in the handset charger when not in use. The battery is fully charged after 11 hours of continuous charging. See the table on page 63 for battery operating times.

If the screen is blank or displays Place in charger, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset displays Low battery along with a flashing

icon. If you are on a call in

low battery mode, the handset plays short beeps to alert you.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The screen is blank, or displays Place in charger and

The screen displays Low battery and flashes.

The screen displays HANDSET X.

flashes.

If you place the handset in the handset charger without installing a battery, the screen displays No battery.

Battery has no or very little charge. The handset cannot be used.

Battery has enough charge to be used for a short time.

Battery is charged. To keep the battery charged,

Charge without interruption (about 30 minutes).

place it in the handset charger when not in use.

Page 9

Getting started

Installation options

Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, swivel the wall mount bracket down to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate.

Tabletop to wall mount installation

Plug one end of the telephone line cord into the telephone line jack (TEL. LINE)

1. on the bottom of the telephone base. Plug the small end of the power adapter into the jack on the bottom of the telephone base.

Press down the tabs as the arrows indicated below. The wall mount bracket will

2. detach from the telephone base. Swivel it down into wall mount position. Press it down onto the telephone base until it clicks into place.

Tabletop position Wall mount position

Page 10

Getting started

Press down the switch hook and slide the handset tab upward to remove it

3. from the slot. Rotate the handset tab by 180 degrees. Press down the switch hook and then replace the handset tab to its slot. The protruding edge of the handset tab holds the corded handset in place when the phone is mounted on

the wall.

Switch hook

Handset tab

Plug the power adapter and

4. telephone line into the wall outlets.

Align the holes on the wall mount

5. bracket with the standard wall mounting plate and slide the telephone down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.

Page 11

Getting started

Wall mount to tabletop installation

Remove the telephone base from the wall.

If necessary, untie the bundled telephone line cord and power adapter cord.

Pull the wall mount bracket to detach it from the telephone base. Swivel it

3. upward and then press onto the telephone base until it clicks into place.

Tabletop positionWall mount position

Press down on the switch hook and slide the handset tab upwards to remove

4. it from the slot. Rotate the handset tab by 180 degrees. Press down the switch hook and then replace the handset tab to its slot.

Switch hook

Handset tab

Page 12

Getting started

Telephone base layout

MENU/SELECT

Press to show the menu (page 12).

While in the menu, press to select an item, or save an entry or setting.

Press to review the directory when the base is not in use. (page 35).

Press to scroll up while in menus and lists.

While entering or modifying names or numbers, press to move the cursor to the right.

CID (call log)

Press to view the call log when the base is not in use. (page 40).

IN USE light

On when the phone is in use, or when the answering system is answering an incoming call.

On when a handset is being registered (page 64).

Flashes when there is an incoming call.

Flashes when handsets are being deregistered (page 65).

Flashes when another telephone is in use on the same line.

FIND HANDSET

Press to scroll down while in menus and lists.

While entering or modifying names or numbers, press to move the cursor to the left.

FLASH

During a call, press to answer an incoming call when you receive a call waiting alert (page 23).

While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 41).

Press to page all handsets when the phone is not in use (page 24).

INT

Press to initiate or answer an intercom call (page 28), or to transfer a call (page 31).

CANCEL

While in a menu, press to cancel an operation, back up to the previous menu or exit the menu display (page 12).

Press and hold to erase the missed call indicator when the base is not in use (page 40).

While entering names or numbers, press to delete a character or digit.

While the phone is ringing, press to silence the base ringer temporarily (page 23).

Page 13

Getting started

Telephone base layout

TONE

Press to switch to tone dialing during a call if you have pulse service (page 24).

Dialing keys

Press to enter numbers or characters.

Press to answer an incoming call.

MIC

Microphone.

REDIAL/PAUSE

Press repeatedly to view the last 20 numbers dialed (page 22).

While entering numbers, press and hold to insert a dialing pause.

X/DELETE

MUTE

During a call, press to mute the microphone (page 21).

While the phone is ringing, press to silence the base ringer temporarily (page 23).

VOL (volume)

During a call or message playback, press to adjust the listening volume (pages 21 and 53).

Press to adjust the telephone base ringer volume when the base is not in use (page 13).

/SPEAKER

Press to make, answer or end a call (page 19).

Press to switch between the base speakerphone and the corded handset (page 20).

Press to delete the playing message (page 53).

When the base is not in use, press twice to delete all old messages (page 54).

While reviewing the redial list, directory or call log, press to delete an individual entry (page 22, page 37 and page 43 respectively).

While predialing, press to delete digits (page 19).

/ANS ON/OFF

Press to turn the built-in answering system on or off (page 46).

/REPEAT

Press once to repeat the playing message or press twice to play the previous message (page 53).

/SKIP

Press to skip to the next message during the message playback (page 53).

/PLAY/STOP

Press to start or stop message playback (page 53).

Flashes when there are new messages or memos in the answering system.

Page 14

Getting started

Handset layout

CHARGE light

On when the handset is charging in the handset charger (page 3).

/ /VOLUME (directory)

Press to display the directory (page 35).

Press to scroll up while in menus or lists.

While entering names or numbers, press to move the cursor to the right.

During a call or message playback, press to increase the listening volume (pages 21 and 54).

MUTE/DELETE

During a call, press to mute the microphone (page 21).

While the phone is ringing, press to silence the ringer temporarily (page 23).

While reviewing the redial list, directory or call log, press to delete an individual entry (page 22, page 37 and page 43 respectively).

While predialing, press to delete digits (page 19).

/FLASH

Press to make or answer a call (pages 19 and 20).

During a call, press to answer an incoming call when you receive a call waiting alert (page 23).

While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 41).

TONE

Press to switch to tone dialing during a call if you have pulse service (page 24).

(Speakerphone)

Press to make or answer a call (pages 19 and 20).

Press to switch between the handset speakerphone and the cordless handset (page 20).

Page 15

Getting started

Handset layout

CID/ /VOLUME (caller ID)

Press to display the call log (page 40).

Press to scroll down while in menus or lists.

While entering names or numbers, press to move the cursor to the left.

During a call or message playback, press to decrease the listening volume (pages 21 and 54).

MENU/SELECT

Press to show the menu (page 12).

While in the menu, press to select an item or save an entry or setting.

OFF/CANCEL

During a call, press to hang up (page 20).

While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display.

While the phone is ringing, press to silence the ringer temporarily (page 23).

Press and hold to erase the missed call indicator when the handset is not in use (page 40).

Dialing keys

Press to enter numbers or characters.

Press to answer an incoming call.

# (pound key)

Press repeatedly to display other dialing options when reviewing a call log entry (page 41).

INT

Press to initiate or answer an intercom call (page 27), or to transfer a call (pages 29 and 30).

REDIAL/PAUSE

Press repeatedly to view the last 20 numbers dialed (page 22).

While entering numbers, press and hold to insert a dialing pause.

Page 16

Telephone settings

Using the menu

You can use the telephone base or a cordless handset to change your telephone settings.

In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls.

In the settings menu, you can change the settings for LCD language, voicemail indicators, key tone, CID time synchronization, home area code and dial mode.

Go to Answering system settings starting on page 44 for instructions on how to modify the answering system settings shown below.

Setting Page

Announcement (record, play and delete) 44-45

Answer on/off 46

Call screening 47

Number of rings 47

Remote access code 48

Message alert tone 48

Voice language 49

To enter the menu:

Press MENU/

Press or until the screen displays the desired feature menu.

Press MENU/SELECT to enter that menu.

•

To return to the previous menu, press

OFF/CANCEL on the handset or CANCEL on the telephone base.

To return to idle mode, press and hold

•

OFF/CANCEL on the handset or CANCEL on the telephone base.

SELECT when the handset or the telephone base is not in use.

1212

Page 17

1313

Telephone settings

Ringer volume

You can set the ringer volume or turn the ringer off. When the ringer is off, appears on the screen.

Press MENU/SELECT when the handset or the telephone base is not in use.

Press

MENU/SELECT.

Press MENU/SELECT to select >Ringer volume.

Press

Press MENU/SELECT to save your selection and return to the previous menu.

or to highlight >Ringers, then press

or to sample each volume level.

You hear a confirmation tone.

-OR-

Press

VOL on the telephone base to adjust the ringer volume when the

telephone base is not in use.

The ringer volume also determines the ringer volume for intercom calls. If the ringer volume is set to off, that device is silenced for all incoming calls.

Ringer tone

You can choose from different ringer tones for each handset or the telephone base.

Press MENU/SELECT when the handset or the telephone base is not in use.

Press or to highlight >Ringers, then press MENU/SELECT.

Press

MENU/SELECT.

Press or to sample each ringer tone.

Press MENU/SELECT to save your selection and return to the previous menu.

or to highlight >Ringer tone, then press

You hear a confirmation tone.

If you turn off the ringer volume, you will not hear ringer tone samples.

Page 18

Telephone settings

LCD language

You can select a language (English, French or Spanish) to be used in all screen displays.

Press MENU/SELECT when the handset or the telephone base is not in use.

Press

MENU/SELECT.

Press

Press or to highlight English, Français or Español.

Press

or to highlight >Settings, then press

MENU/SELECT to select >LCD language.

MENU/SELECT to save your selection and return to the previous menu.

You hear a confirmation tone.

Clear voicemail indicators

If you subscribe to voicemail service offered by your telephone service provider, New voicemail and you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handset and the telephone base turn off automatically.

appear on the handset and the telephone base when

Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

To manually turn off the new voicemail indicators:

Press MENU/ Press

MENU/SELECT.

Press

MENU/SELECT. The screen displays Turn off indicator?

Press

or to highlight >Settings, then press

or to highlight >Clr voicemail, then press

MENU/SELECT to confirm and return to the previous

SELECT when the handset or the telephone base is not in use.

LCD language >Clr voicemail

menu. You hear a confirmation tone.

Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.

Turn off

indicator?

Key tone

1414

Page 19

1515

Telephone settings

You can turn the key tone on or off for each handset or the telephone base. If you turn the key tone off, there are no beeps when you press the handset or telephone base keys.

Press MENU/

SELECT when the handset or the telephone base is not in use.

Press

MENU/SELECT.

Press

MENU/SELECT.

Press or to highlight >On or >Off.

Press MENU/SELECT to save your selection and return to the previous menu.

or to highlight >Settings, then press

or to highlight >Key tone, then press

You hear a confirmation tone.

Page 20

Telephone settings

Set date and time

The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. You can also turn off the date and time settings of the caller ID service (see CID time synchronization on page 17) and set the date and time manually.

Press MENU/SELECT when the handset or the telephone base is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press

MENU/SELECT.

Press MENU/SELECT to choose >Date & time.

Press

MENU/SELECT, or use the dialing keys to enter a two-digit number (01-12).

Press or to select the date then press MENU/SELECT, or use the dialing

or to highlight >Set date/time, then press

or to select the month then press

keys to enter a two-digit number (01-31).

Press or to select the year then press MENU/SELECT, or use the dialing

keys to enter a two-digit number (00-99) then press MENU/SELECT.

Press

or to select the hour then press MENU/SELECT, or use the dialing

keys to enter a two-digit number (01-12).

Press

or to select the minute then press MENU/SELECT, or use the

dialing keys to enter a two-digit number (00-59).

10.

11.

Press

or to highlight AM or PM, or press 2 for AM or 7 for PM.

MENU/SELECT to save the settings and return to the previous menu.

You hear a confirmation tone.

If the date and time are not set when a message is recorded, the system

• announces, “Time and date not set,” before each message plays.

The telephone plays two beeps if you enter an invalid number.

•

1616

Page 21

1717

Telephone settings

CID time synchronization

This feature allows the time and date to be set by incoming caller ID information. The default setting is On.

Press MENU/SELECT when the handset or the telephone base is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press

MENU/SELECT.

Press or to highlight >CID time sync, then press

MENU/SELECT.

Press or to choose >On or >Off.

Press

or to highlight >Set date/time, then press

MENU/SELECT to save your selection and return to the previous menu.

You hear a confirmation tone.

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.

Press MENU/

1. Press

or to highlight >Settings, then press MENU/SELECT.

SELECT when the handset or the telephone base is not in use.

Press

3. Use the dialing keys to enter a three-digit home area code.

Press

•

or to highlight >Home area code, then press MENU/SELECT.

MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or

CANCEL on the telephone base to delete a digit.

Press and hold

•

MUTE/DELETE on the handset, or

X/DELETE on the telephone base to delete all digits.

Press

• Press

MENU/SELECT to save your selection and return to the previous menu.

or to move the cursor to the left or right.

You hear a confirmation tone.

If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above. After you have deleted the home area code, _ _ _ will appear on the display.

Page 22

Telephone settings

Dial mode

The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call.

Press MENU/

Press or to highlight >Settings, then press

MENU/SELECT.

Press

MENU/SELECT.

Press

or to highlight >Dial mode, then press

or to choose >Tone or >Pulse.

MENU/SELECT to save your selection and return to the previous menu.

SELECT when the handset or the telephone base is not in use.

You hear a confirmation tone.

Website

Use this feature to view the VTech website address.

Press MENU/SELECT when the handset or the telephone base is not in use.

Press

MENU/SELECT. The screen displays the website address.

or to highlight >Website, then press

1818

Page 23

Telephone operation

Make a call

Using a cordless handset:

Press /FLASH or on the handset.

When you hear a dial tone, dial the number.

Using the telephone base:

Lift the corded handset or press

When you hear a dial tone, dial the number.

/SPEAKER on the telephone base.

Predial a call

Using a cordless handset:

Enter the telephone number.

OFF/CANCEL to make corrections.

Press

/FLASH or to dial.

Using the telephone base:

Enter the telephone number. Press CANCEL or X/DELETE

1. to make corrections.

Press

/SPEAKER to dial.

-OR-

Press MUTE/DELETE or

Lift the corded handset to dial.

The handset/telephone base shows the elapsed time as you talk (in hours,

• minutes and seconds).

While entering numbers, press and hold

• or telephone base to insert a dialing pause (a p appears).

The cordless handset or the telephone base displays Unable to call.

•

Line in use if you predial a number while your telephone line is in use.

REDIAL/PAUSE on the cordless handset

Page 24

Telephone operation

Answer a call

Using a cordless handset:

Press

Using the telephone base:

Lift the corded handset, or press

TONE

/FLASH, or any dialing key (0-9, # or TONE ) to answer a call.

/SPEAKER or any dialing key (0-9, # or

) to answer a call.

End a call

Using a cordless handset:

Press OFF/CANCEL on the handset or place the handset in the handset charger.

Using the telephone base:

When you are using the corded handset, place it on the telephone base.

When you are using the base speakerphone, press

/SPEAKER.

Speakerphone

Using a cordless handset:

When the cordless handset is on a call, press speakerphone and the handset. When the speakerphone is active, the handset displays Speaker and .

Using the telephone base:

When the corded handset is on a call, press telephone base speakerphone and the corded handset. When the speakerphone is active, the telephone base displays Speaker and the /SPEAKER light turns on.

to switch between the

/SPEAKER to switch between the

Page 25

Telephone operation

Volume control

To adjust the listening volume on a cordless handset:

During a call, press /VOLUME or VOLUME/ .

To adjust the listening volume at the telephone base:

During a call, press

For the cordless handset, handset and speakerphone

• volume settings are independent.

For the telephone base, corded handset and

• speakerphone volume settings are independent.

When the volume reaches the minimum or maximum

• setting, you hear two beeps.

VOL or VOL .

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

To mute a call:

Using a cordless handset:

•

During a call, press MUTE/

DELETE. The handset displays Muted for a few

seconds and MUTE displays until the mute function is turned off.

Press MUTE/DELETE again to resume the conversation. The handset briefly

•

displays Microphone ON.

Using the telephone base:

•

During a call, press MUTE. The telephone base displays Muted for a few seconds and the MUTE light turns on until the mute function is turned off.

•

Press MUTE again to resume the conversation. The telephone base briefly displays Microphone ON.

Redial

Page 26

Telephone operation

The last 20 telephone numbers dialed (up to 30 digits) are stored in thedialed (up to 30 digits) are stored in the (up to 30 digits) are stored in the system memory.

To review and dial a redial number:

Using a cordless handset:

Press REDIAL/

Press , or REDIAL/PAUSE repeatedly to browse.

When the desired entry displays, press

PAUSE to enter the redial list.

/FLASH or

to dial.

-OR-

Press

Press REDIAL/PAUSE to enter the redial list.

Press

Press MENU/SELECT to dial the displayed number.

/FLASH or .

, or REDIAL/PAUSE repeatedly to browse.

Using the telephone base:

Press REDIAL/

Press

When the desired entry displays, lift the corded handset or press

, or REDIAL/PAUSE repeatedly to browse.

PAUSE to enter the redial list.

/SPEAKER to dial.

-OR-

Lift the corded handset or press

Press REDIAL/

Press , or REDIAL/PAUSE repeatedly to browse.

Press MENU/SELECT to dial the displayed number.

PAUSE to enter the redial list.

/SPEAKER.

To delete a redial number:

Using a cordless handset:

•

While the screen displays the desired number, press

MUTE/DELETE to delete

the number from the redial memory.

Using the telephone base:

•

While the screen displays the desired number, press X/DELETE to delete the number from the redial memory.

Page 27

Telephone operation

Call waiting

If you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are on another call.

Press /FLASH on the cordless handset or FLASH on the telephone base to

• put your current call on hold and take the new call.

Press

• switch back and forth between calls.

/FLASH on the cordless handset or FLASH on the telephone base to

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer of the handset or the telephone base without disconnecting the call. The next call rings normally at the preset volume.

To silence the handset ringer:

Press OFF/

• and .

To silence the telephone base ringer:

Press MUTE or CANCEL on the telephone base and it displays Ringer off

• and

CANCEL or MUTE/DELETE on the handset and it displays Ringer off

Each handset and the base ring when there is an incoming call unless the ringer volume is turned off on that device.

Page 28

Telephone operation

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

During a call, press TONE .

Use the dialing keys to enter the number you wish to dial. The telephone

2. sends touch-tone signals. The telephone automatically returns to pulse dialing mode after you end the call.

Find handset

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To start the paging tone:

•

Press FIND HANDSET on the telephone base and its screen displays Paging

all handsets. All idle handsets ring and their screens display ** Paging **.

To stop the paging tone:

•

Press or #) on the handset(s).

-OR-

Press FIND HANDSET on the telephone base.

•

Press OFF/CANCEL or MUTE/DELETE to turn off the ringer of that handset. Its screen shows Ringer off and

/FLASH, , or any dialing key (0-9, TONE

Page 29

Telephone operation

Chain dialing

Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.

To access a number from the directory while on a call:

Press MENU/

Press MENU/SELECT to choose >Directory.

Press or to scroll to the desired entry.

Press MENU/SELECT to dial the displayed number.

SELECT.

To access a number from the call log while on a call:

Press MENU/

Press or to highlight >Call log, then press

MENU/SELECT.

Press or to scroll to the desired entry.

Press

MENU/SELECT to dial the displayed number.

SELECT.

To access a number from the redial list while on a call:

Press REDIAL/

Press

, or REDIAL/PAUSE repeatedly to browse to the

PAUSE to enter the redial list.

desired entry.

Press MENU/SELECT to dial the displayed number.

Page 30

Multiple handset use

Join a call in progress

Another handset or the telephone base can join you on an outside call. That call continues until all parties hang up. You can share an outside call with the telephone base and up to four handsets at the same time.

You can buy additional expansion handsets (CS6400) for this telephone base. You can register up to 5 handsets to the telephone base.

Using a cordless handset:a cordless handset:

•

When a handset or the telephone base is already on a call, press or on another handset to join the call.

/FLASH

Press OFF/

• call. The call continues until all handsets and the telephone base hang up.

Using the telephone base:the telephone base:

Lift the corded handset or press

•

Return the corded handset to the telephone base or press

• hang up. The call continues until all handsets and the telephone base hang up.

CANCEL or place the handset in the handset charger to end the

/SPEAKER.

/SPEAKER to

Intercom

Use the intercom feature for conversations between the telephone base and the handset, or two handsets.

When you have two or more handsets, use the handset number to initiate an intercom call or to transfer a call.

Press 0 for the telephone base and 1-5 for HANDSET 1 to HANDSET 5.

•

Page 31

Multiple handset use

To initiate an intercom call with a cordless handset:

Press INT on your handset when not in use.

•

If you have only one handset, your handset shows Calling base. The telephone base rings and shows HANDSET is calling.

•

If you have more than one handset, your handset shows INTERCOM TO: Use the dialing keys to eenter a device number. Your handset shows Calling HANDSET X or Calling base. The destination device rings and shows HANDSET X is calling.

To answer the intercom call on the destination handset, press

/FLASH, INT,

or any dialing key (0-9, TONE

or #). Both handsets now show Intercom.

-OR-

To answer the intercom call at the telephone base, press

/SPEAKER, INT or any dialing key (0-9, TONE or #) on the telephone

base, or lift the corded handset. Both devices now show Intercom.

To end the intercom call on either handset, one party presses

OFF/

CANCEL or INT, or places the handset back in the handset charger. The

other party hears four beeps. Both handsets display Intercom ended.

-OR-

To end the intercom call at the telephone base, press INT or CANCEL when you are using the base speakerphone, or return the corded handset to the telephone base. The other party hears four beeps. Both screens display Intercom ended.

•

You can cancel the intercom call before it is answered by pressing OFF/CANCEL or INT.

•

If the destination device does not answer the intercom call within 100 seconds, or if it is accessing the answering system, or is out of range, or is on a call, or is in the directory or call log, your handset displays Unable to call. Try again and then returns to idle mode.

•

You can press OFF/ or CANCEL or MUTE on the telephone base to temporarily silence the intercom ringer.

Only one intercom call can be established at a time.

•

Using the telephone base:

CANCEL or MUTE/DELETE on the cordless handset,

Page 32

Multiple handset use

Press INT on the telephone base when not in use.

If you have only one handset, the telephone base shows Calling

•

HANDSET. The handset rings and shows Base is calling.

If you have more than one handset, the telephone base shows INTERCOM

•

TO: Use the dialing keys to enter a handset number. The telephone base shows Calling HANDSET X. The destination handset rings and shows Base is calling.

To answer the intercom call on the destination handset, press

/FLASH, INT,

or any dialing key (0-9, TONE or #). Both devices now show Intercom.

To end the intercom call at the telephone base, press INT or CANCEL when

3. you are using the base speakerphone, or return the corded handset to the telephone base. The other party hears four beeps. Both screens display

Intercom ended.

-ORTo end the intercom call on the destination handset, press OFF/

CANCEL or

INT, or place the handset back in the handset charger. Both screens display Intercom ended.

If you do not have any cordless handset registered to the telephone base,

•

Int requires two handsets displays when you press INT on the base.

You can cancel the intercom call before it is answered by pressing CANCEL

•

or INT.

If the destination handset does not answer the intercom call within 100 seconds,

• or if it is accessing the answering system, or is out of range, or is on a call, or is in the directory or call log, the telephone base displays Unable to call.

Try again and then returns to idle mode.

Answer an incoming call during an intercom call

If you receive an incoming outside call during an intercom call, you will hear an alert tone.

Page 33

Multiple handset use

Using a cordless handset:

•

To answer the call, press

•

To end the intercom call without answering or canceling the incoming call, press OFF/

Using the telephone base:

•

To answer the call, press /SPEAKER, or lift the corded handset. The intercom call ends automatically.

•

To end the intercom call without answering or canceling the incoming call, press CANCEL. The telephone continues to ring.

CANCEL. The telephone continues to ring.

/FLASH. The intercom call ends automatically.

Call transfer using intercom

Use the intercom feature to transfer an outside call to another cordless handset or the telephone base.

Using a cordless handset:

During a call, press INT.

•

If you have only one handset, the outside call is put on hold and your handset shows Calling base. The telephone base rings and shows HANDSET is calling.

•

If you have more than one handset, your screen shows INTERCOM TO: Use the dialing keys to eenter a handset number. The outside call is put on hold and your handset shows Calling HANDSET X or Calling base. The other handset or the telephone base rings and shows HANDSET X is calling.

To answer the call on the destination handset, press, press

or any dialing key (0-9, TONE both handsets display Intercom. You can now have a private intercom conversation.

or #). The outside call is still on hold and

/FLASH, INT, ,

Page 34

Multiple handset use

-OR-

To answer the call at the telephone base, press INT or dialing key (0-9, TONE

or #), or lift the corded handset. The outside call is

/SPEAKER or any

still on hold and both devices display Intercom. You can now have a private intercom conversation.

To cancel the transfer and return to the external call before the intercom call is

• answered, press OFF/

If the destination device does not answer the intercom call within 100 seconds,

• or is in the directory or call log, or is out of range, your handset shows Unable

to call. Try again and then automatically returns to the external call.

CANCEL, /FLASH or INT on your handset.

3. From this intercom call, you have the following options:

•

You can transfer the call. Press MENU/SELECT twice to highlight >Transfer on the originating handset. Your screen shows Call transferred. The destination device automatically connects to the outside call.

You can let the destination device join you on the outside call in a three-

•

way conversation. Press call on the originating handset, then press

You can press INT on your handset to alternate between the outside call

•

(Outside call appears) and the intercom call (Intercom appears).

You can end the intercom call and continue the outside call with the

•

originating handset. Press (the other party hears four beeps), or the other party can press OFF/

CANCEL on the handset, or INT or CANCEL on the telephone base.

Using the telephone base:

1. During a call, press INT.

If you have only one handset, the outside call is put on hold and the

•

telephone base shows Calling HANDSET. The handset rings and shows

MENU/SELECT. Press or to highlight >Share

MENU/SELECT.

/FLASH or OFF/CANCEL on your handset

Base is calling.

If you have more than one handset, the telephone base shows

•

INTERCOM TO: Use the dialing keys to eenter a handset number. The outside call is put on hold and the telephone base shows

Page 35

Multiple handset use

Calling HANDSET X. The destination handset shows Base is calling.

2. To answer the call on the destination handset, press, press

dialing key (0-9, TONE

or #). The outside call is still on hold and both devices

/FLASH, INT, , or any

display Intercom. You can now have a private intercom conversation.

To cancel the transfer and return to the external call before the intercom call is

• answered, press CANCEL or INT on the telephone base.

If the destination device does not answer the intercom call within 100 seconds,

• or is in the directory or call log, or is out of range, the telephone base shows Unable to call. Try again and then automatically returns to the external call.

3. From this intercom call, you have the following options:

You can transfer the call. Press MENU/SELECT twice to highlight

•

>Transfer on the telephone base. The telephone base shows Call transferred. The handset automatically connects to the outside call.

You can let the destination handset join you on the outside call in a three-

• way conversation. Press

MENU/SELECT. Press or to highlight

>Share call, then press

You can press INT on the telephone base to alternate between the outside

•

MENU/SELECT.

call (Outside call appears) and the intercom call (Intercom appears).

You can end the intercom call and continue the outside call on the telephone

• base. Press CANCEL on the telephone base (the other party hears four beeps), or the other party can press OFF/

CANCEL on the handset.

Page 36

Directory

About the directory

The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.

Directory entries are shared by all handsets and the telephone base.

• Any modifications made on one device apply to all handsets and the telephone base.

When you access the directory without records, the screen shows

• Directory empty.

When the directory is full and you try to save an entry, the screen shows

• Directory full.

When you try to save an entry already stored in the directory, the screen shows

• Already saved.

Only one system device can review the directory at a time. When a device tries

• to enter the directory while another device is already in it, Not available at this time appears.

Page 37

Directory

Add a directory entry

Press MENU/SELECT when the handset or the telephone base is not in use.

Press or to scroll to >Directory, then press

MENU/SELECT.

Press or to select >Add contact, then press

MENU/SELECT.

When ENTER NUMBER displays, use the dialing keys to enter a number (up to 30 digits).

•

Press Press

or to move the cursor to the left or right.

MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or

CANCEL on the telephone base to erase a digit.

•

Press and hold

MUTE/DELETE on the handset, or

X/DELETE on the telephone base to erase all digits.

Press and hold

•

REDIAL/PAUSE to enter a dialing pause

(a p appears).

-OR-

Copy a number from the redial list by pressing REDIAL/

PAUSE then or , or

pressing REDIAL/PAUSE repeatedly to find the desired number. Press

MENU/SELECT to copy the number.

Press MENU/SELECT to move on to the name.

When ENTER NAME displays, use the dialing keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of every word is capitalized.

•

Press

•

Press 0 to add a space.

•

Press

or to move the cursor to the left or right.

MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or

CANCEL on the telephone base to eraseto erase

a character.

•

Press and hold

MUTE/DELETE on the handset, or

X/DELETE on the telephone base to erase all characters.

Press

MENU/SELECT to save. The screen displays Saved and you hear a

confirmation tone.

Page 38

Directory

-OR-

Use the dialing keys to enter a number (up to 30 digits) when the handset or the telephone base is not in use. Press

MENU/SELECT. The screen displays

ENTER NUMBER.

Press or to move the cursor to the left or right.

• Press

•

MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or

CANCEL on the telephone base to erase a digit.

•

Press and hold

MUTE/DELETE on the handset ,or X/DELETE on the

telephone base to erase all digits.

•

Press and hold

REDIAL/PAUSE to enter a dialing pause (a p appears).

-OR-

Copy a number from the redial list by pressing REDIAL/ pressing REDIAL/

MENU/SELECT to copy the number.

Press MENU/SELECT to move on to the name.

When ENTER NAME displays, use the dialing keys to enter a name (up to 15

PAUSE repeatedly to find the desired number. Press

PAUSE then or , or

characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of every word is capitalized.

•

Press

•

Press 0 to add a space.

•

Press MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or

or to move the cursor to the left or right.

CANCEL on the telephone base to erase ato erase a character.

•

Press and hold

MUTE/DELETE on the handset, or X/DELETE on the

telephone base to erase all characters.

Press MENU/SELECT to save. The screen displays Saved and you hear a

4. confirmation tone.

Page 39

Directory

Review directory entries

Directory entries appear alphabetically.

Press

/ on the cordless handset or on the telephone base when not

in use to show the first entry in the directory.

-OR-

Press MENU/ press

Press

If the telephone number in the directory exceeds 15 digits, <* appears in front of the telephone number. Press TONE to move towards the end of the telephone number or press # (pound key) to move towards the beginning of the telephone number.

or to scroll to >Directory. Press MENU/SELECT twice.

or to browse through the directory.

SELECT when the handset or telephone base is not in use, then

Alphabetical search

Press / on a cordless handset or press on the telephone base when not in use.

-OR-

Press MENU/ then press

MENU/SELECT again to select >Review.

Use the dialing keys to enter the letter associated with the name. For

SELECT when the handset or the telephone base is not in use,

or to scroll to >Directory, then press MENU/SELECT. Press

example, if you have the entries named Jennifer, Jessie, Kevin and Linda in your directory, press 5 (JKL) once to see Jennifer (when Jennifer displays, press

to see Jessie), twice to see Kevin, or three times to see Linda. If there

is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, press

or to browse.

Page 40

Directory

Dial a directory entry

Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 35).

To dial the displayed entry on the cordless handset, press

-OR-

To dial the displayed entry on the telephone base, press the corded handset.

-OR-

Press press

Press MENU/

Press MENU/SELECT to choose >Directory.

Press then press

/FLASH or on the cordless handset, or lift the corded handset or

/SPEAKER on the telephone base.

SELECT.

or or start an alphabetical search to browse to the desired entry,

MENU/SELECT to dial the displayed number.

/FLASH or .

/SPEAKER, or lift

Page 41

Directory

Edit a directory entry

Search for the desired entry in the directory (see Review directory entries or

1. Alphabetical search on page 35). Press

To edit the name, press

MENU/SELECT to highlight >Name. Use the dialing

keys to edit the name.

•

Press Press

or to move the cursor to the left or right.

MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or

CANCEL on the telephone base to erase

a character.

•

Press and hold

MUTE/DELETE on the handset,

or X/DELETE on the telephone base to erase all characters.

-OR-

To edit the number, press

or to highlight >Number, then press MENU/

SELECT. Use the dialing keys to edit the number.

•

Press

or to move the cursor to the left or right.

MENU/SELECT.

•

Press

MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or

CANCEL on the telephone base to erase a digit.

•

Press and hold

MUTE/DELETE on the handset, or

X/DELETE on the telephone base to erase all digits.

•

Press and hold

REDIAL/PAUSE to enter a dialing pause

(a p appears).

Press

MENU/SELECT to save the entry. The screen

displays Saved and then the revised entry. You hear a confirmation tone.

Delete a directory entry

Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 35).

Press

MUTE/DELETE on the handset or X/DELETE on the telephone base.

The screen displays Delete contact?

Press

MENU/SELECT to confirm. The screen displays Contact deleted and

you hear a conformation tone.

Page 42

Call log

About the call log

This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service

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number, date and time of calls.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:

•

You have both caller ID and call waiting, but as separate services (you may need to combine these services).

•

You have only caller ID service, or only call waiting service.

•

You do not subscribe to call log or call waiting services.

There are fees for caller ID services. In addition, services may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider.

Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view call log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 42).

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service.

Page 43

Call log

If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appear on the screen, it will not be saved in the call log.

•

The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the call log.

•

Call log entries are shared by all system devices. Any modifications made on one device apply to all.

•

You can review, redial, and copy an entry into the directory.

•

Entries appear in reverse chronological order.

•

When the call log is full, the oldest entry is deleted to make room for new incoming call information.

•

XX Missed calls shows when there are new call log entries that have not

been reviewed.

•

Call log empty shows when you access the call log without records.

•

Only one system device can review the call log at a time. If a system device tries to enter the call log while another system device is already in it, its screen displays Not available at this time.

Memory match

If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.

For example, if Mike Smith calls, his name appears as Mike if this is how you entered it into your directory.

The number shown in the call log will be in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the last seven digits of the incoming phone number does not match a number in your directory, the name will appear as it is delivered by the telephone service provider.

10:01

11/20

NEW

Page 44

Call log

Missed call indicator

When there are calls that have not been reviewed in the call log, the screens display XX Missed calls. When you have reviewed all the missed calls, the missed call indicator goes away.

Each time you review a call log entry marked NEW on the handset or

NEW

on the telephone base, the number of missed calls decreases by one.

If you do not want to review the missed calls one by one, press and hold

OFF/CANCEL on the handset or CANCEL on the telephone

base when not in use to clear the missed call indicator. All the entries are then considered old and kept in the call log.

Review the call log

Review the call logVQſPFQWVYJQECNNGFto return the call, or to copy the caller’s name and number into your directory.

1. Press

on the telephone base when not in use.

2. Press

/CID on the cordless handset or press CID

or to browse.

-OR-

1. Press MENU/

2. Press

MENU/SELECT.

3. Press

4. Press

or to scroll to >Call log, then press

MENU/SELECT to select >Review.

or to browse. You hear a double beep when the list reaches the

SELECT when the telephone is not in use.

beginning or end of the call log.

10:01

Page 45

Call log

View dialing options

Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log and store the new number to the directory.

While reviewing the call log, press # (pound key) repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

When the number is displayed in the correct format for dialing, press

on a cordless handset, or press /SPEAKER or lift the corded handset on

the telephone base to dial.

Dial a call log entry

Using a cordless handset:

/FLASH or

Page 46

Call log

1. Search for the desired call log entry (see Review the call log on page 40).

2. When the desired entry displays, press

Using the telephone base:

1. Search for the desired call log entry (see Review the call log on page 40).

2. When the desired entry displays, press

handset to dial.

/FLASH or to dial.

/SPEAKER or lift the corded

Save a call log entry to the directory

1. Search for the desired call log entry (see Review the call log on page 40).

2. Press MENU/SELECT to choose an entry. The screen displays EDIT NUMBER.

3. Use the dialing keys to edit the number.

•

Press

•

Press MUTE/DELETE or OFF/CANCEL on the cordless handset, or X/DELETE or CANCEL on the telephone base to backspace and erase a digit.

or to move the cursor to the left or right.

•

Press and hold the telephone base to erase the entire entry.

•

Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME.

5. Use the dialing keys to add or edit the name.

•

Press

•

Press MUTE/DELETE or OFF/CANCEL on the cordless handset, or X/DELETE or CANCEL on the telephone base to erase a character.

•

Press and hold the telephone base to erase all characters.

6. Press MENU/SELECT when done and the screen shows Saved.

or to move the cursor to the left and right.

MUTE/DELETE on the cordless handset or X/DELETE on

Delete call log entries

To delete one entry:

Page 47

Call log

Search for the desired call log entry (see Review the call log on page 40).

Press

MUTE/DELETE on the cordless handset or

X/DELETE on the telephone base to delete the displayed entry.

To delete all entries:

Press MENU/

Press

When the screen shows Delete all calls?, press

or on to scroll to >Call log, then press MENU/SELECT.

or to scroll to >Del all calls, then press MENU/SELECT.

SELECT when the handset or the telephone base is not in use.

MENU/SELECT to delete all

call log entries. You hear a confirmation tone.

Call log display screen messages

Displays: When:

PRIVATE NAME

PRIVATE NUMBER

The caller is blocking the name.

The caller is blocking the telephone number.

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

The caller is blocking the name and number.

This caller’s name is unavailable.

This caller’s number is unavailable.

No information is available about this caller.

Page 48

Answering system settings

Answering system

Use the answering system menu of a cordless handset or telephone base to turn on or off the answering system or message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code and voice language. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again.

Announcement

The telephone is preset with a greeting that answers calls with, “Hello. Please leave a message after the tone.” You can use this preset announcement, or

replace it with your own.

Record your own announcement

You can record an announcement up to 90 seconds, but any announcement shorter than two seconds will not be recorded.

When the handset or the telephone base is not in use, press MENU/

Press

MENU/SELECT.

Press MENU/SELECT again to select >Announcement. The system announces, “To play, press 2. To record, press 7.”

Press 7 to record an announcement. The system announces, “Record after the tone. Press 5 when you are done.”

After the tone, speak towards the microphone.

Press 5 when done. The answering system automatically plays back the newly recorded announcement, then returns to the previous menu.

-OR-

Press OFF/

or to scroll to >Answering sys, then press

SELECT.

CANCEL on the cordless handset or CANCEL on the telephone

base. The answering system automatically plays back the newly recorded announcement, then returns to the previous menu.

Play your announcement

When the handset or the telephone base is not in use, press MENU/SELECT.

Page 49

Answering system settings

Press or to scroll to >Answering sys, then press MENU/SELECT.

Press

MENU/SELECT again to select >Announcement. The system

announces, “To play, press 2. To record, press 7.”

Press 2 to play the current announcement.

Delete your announcement

When the handset or the telephone base is not in use, press MENU/

Press

MENU/SELECT.

Press MENU/SELECT again to select >Announcement. The system

or to scroll to >Answering sys, then press

announces, “To play, press 2. To record, press 7.”

Press 3 to delete your recorded announcement.

When your announcement is deleted, calls are answered with the preset announcement.

SELECT.

Answer on/off

The answering system must be turned on to answer and record messages. When

Page 50

Answering system settings

the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset.

On the telephone base, press

/ANS ON/OFF to turn the answering system

on or off. If the answering system is turned on, the base displays Calls will be answered and announces “Calls will be answered.” If the answering system is

turned off, the base displays Calls will not be answered and announces “Calls will not be answered.”

-OR-

When the handset or the telephone base is not in use, press MENU/

Press

MENU/SELECT.

Press or to scroll to >Answer ON/OFF, then press

MENU/SELECT.

Press

MENU/SELECT to confirm. You hear a confirmation tone.

or to scroll to >Answering sys, then press

or to highlight >On or >Off, then press

•

When you turn on the answering system at the telephone base with no memory capacity left, Memory full displays on the cordless handset and telephone base. The answering system cannot be turned on and it announces, “Memory is full. Calls will not be answered.”

SELECT.

If the memory capacity is less than 3 minutes, the

• telephone announces, “Less than three minutes to record.” Less than 3 min to record displays on the cordless handset and telephone base.

Page 51

Answering system settings

Call screening

Use this feature to choose whether incoming messages can be heard when they are being recorded.

When the handset or the telephone base is not in use, press MENU/SELECT.

Press or to scroll to >Answering sys, then press

MENU/SELECT.

Press

or to scroll to >Ans sys setup.

MENU/SELECT twice to select >Call screening.

or to choose >On or >Off.

MENU/SELECT to save and you hear a

confirmation tone.

Number of rings

You can choose two, four or six rings, or toll saver. With toll saver selected, the answering system answers after two rings if you have new messages, and after four rings when there are no new messages. This enables you to check for new messages and avoid paying long distance charges when calling from out of your

local area.

When the handset or the telephone base is not in use, press MENU/

Press

MENU/SELECT.

Press

MENU/SELECT.

Press

or to scroll to >Answering sys, then press

or to scroll to >Ans sys setup, then press

or to scroll to ># of rings, then press MENU/SELECT.

or to choose >6, >4, >2 or >Toll saver.

MENU/SELECT to save and you hear a

SELECT.

confirmation tone.

If you subscribe to voicemail service from your telephone service provider, see

Answering system and voicemail on page 50.

Remote access code

A two-digit security code is required to access the answering system remotely from any

Page 52

Answering system settings

touch-tone telephone. The preset code is 19. You can set the code from 00 to 99.

When the handset or the telephone base is not in use, press MENU/ Press

MENU/SELECT.

Press

MENU/SELECT.

Press

MENU/SELECT.

Use the dialing keys to enter a two-digit number.

Press

or to scroll to >Answering sys, then press

or to scroll to >Ans sys setup, then press

or to scroll to >Remote code, then press

MENU/SELECT to save and you hear a

confirmation tone.

Message alert tone

When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds.

is preset to off.

The message alert tone

SELECT.

There is no audible alert at the handset.

When the handset or the telephone base is not in use, press MENU/SELECT.

Press

MENU/SELECT.

Press

MENU/SELECT.

Press

MENU/SELECT.

Press

or to scroll to >Answering sys, then press

or to scroll to >Ans sys setup, then press

or to scroll to >Msg alert tone, then press

or to choose >On or >Off.

MENU/SELECT to save and you hear a

confirmation tone.

The answering system must be turned on for message alert tone to beep.

Page 53

Answering system settings

Voice language

You can select English or French to be used for the voice prompts in your answering system. The voice language is preset to English.

When the handset or the telephone base is not in use, press MENU/

Press or to scroll to >Answering sys, then press

MENU/SELECT.

SELECT.

Press

MENU/SELECT.

Press

MENU/SELECT.

Press

or to scroll to >Ans sys setup, then press

or to scroll to >Voice language, then press

or to choose >English or >Français.

MENU/SELECT to save and you hear a

confirmation tone.

Page 54

Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

•

If handsets and XX New messages displays on the handsets and telephone base, there are new messages in the built-in answering system. To listen to the messages recorded on your digital answering system, press on the telephone base. To listen to messages with a handset, see To play messages on a cordless handset on page 54.

•

your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your

/PLAY/STOPQPVJGVGNGRJQPGDCUGƀCUJGU, displays on the

/PLAY/STOP

and New voicemail display on the handset and the telephone base,

voicemail service, contact your telephone service provider to deactivate your voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Page 55

Answering system operation

Message capacity

The answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 11 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

New message indication

The /PLAY/STOP light on VJGVGNGRJQPGDCUGƀCUJGU, displays on the handsets and XX New messages displays on the handset and telephone base when there are new answering system messages.

If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.

After reviewing new messages, the total number of messages appears on the message window.

Call screening

If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system.

Options while a message is being recorded:

•

Press T VOL or VOL S to adjust the call screening volume.

•

Press

•

Press is set to off.

/PLAY/STOP to temporarily silence the call screening.

/PLAY/STOP to temporarily turn on the call screening if call screening

Call intercept

If you want to talk to the caller whose message is being recorded, press

/FLASH or on a cordless handset, or /SPEAKER on the telephone base,

or lift the corded handset from the telephone base.

Page 56

Answering system operation

Temporarily turn off the message alert tone

If the message alert tone is turned on (see page 48), the telephone base beeps every 10 seconds when there are new or missed messages. Pressing any telephone base key (except FIND HANDSET) temporarily silences the message alert tone.

If you press X/DELETE when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press X/DELETE again to delete all old messages. The message alert tone is temporarily turned off. Only press X/DELETE a second time if you wish to erase all old messages in the answering system.

The message alert tone resumes when you receive a new message.

Page 57

Answering system operation

Message playback

When playback begins, the total number of old or new messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, you hear, “End of messages.” If the recording time is less than three minutes, you hear, “Less than three minutes to record.” If there are no recorded messages, the screen shows No message and you hear, “You have no message.”

To play messages at the telephone base:

•

Press

-OR-

Press MENU/

/PLAY/STOP when the telephone base is not in use.

SELECT when the telephone base is not in use.

Press

•

MENU/SELECT to select >Play messages.

If you have either new or old messages, the messages play automatically.

If you have both new and old messages:

To play new messages, press

To play old messages, press or to highlight >Play old msgs, then press

MENU/SELECT.

MENU/SELECT to select >Play new msgs.

Options during playback:

Press T VOL or VOL S to adjust the message playback volume.

•

Press

•

Press /REPEAT to repeat the message. Press twice to hear the

•

/SKIP to skip to the next message.

previous message.

Press X/DELETE to delete the playing message.

•

Press

/PLAY/STOP to stop the playback.

Page 58

Answering system operation

To play messages on a cordless handset:

When the handset is not in use, press MENU/

Press MENU/SELECT to select >Play messages.

If you have either new or old messages, the messages play automatically.

•

If you have both new and old messages:

•

To play new messages, press

To play old messages, press or to highlight >Play old msgs, then

MENU/SELECT to select >Play new msgs.

SELECT.

press MENU/SELECT.

Options during playback:

Press T/VOLUME or S/VOLUME to adjust the message playback volume.

•

Press 6 to skip to the next message.

•

Press 4 to repeat the message. Press 4 twice to hear the previous message.

•

Press 3 to delete the playing message.

•

Press 5 to stop the playback.

•

Press to switch between speakerphone mode and handset mode.

•

Delete all old messages

You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.

To delete all old messages on the telephone base:

When the telephone is not in use, press X/DELETE. The system announces,

1. “To delete all old messages, press DELETE again.” The screen displays

Delete all old messages?

Press X/DELETE again. The screen displays Deleting... then All old msgs

2. deleted! The system announces, “All old messages deleted.” You hear a confirmation tone.

To delete all old messages on a cordless handset:

Press MENU/

SELECT when the handset is not in use.

Press

or to scroll to >Answering sys. Press MENU/SELECT.

or to highlight >Delete all old, then press MENU/SELECT. The

screen shows Delete all old messages?

Press

MENU/SELECT again to confirm. The screen displays Deleting... then

All old msgs deleted! You hear a confirmation tone.

Page 59

Answering system operation

Record, play and delete memos

Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages (see Message playback on pages 53-54).

To record a memo:

Press MENU/

Press or to highlight >Answering sys, then press MENU/SELECT.

Press

The system announces, “Record after the tone. Press 5 when you are done.”

or to highlight >Record memo, then press MENU/SELECT.

SELECT when the handset or telephone base is not in use.

After the tone, speak towards the microphone.

Press 5, or

/PLAY/STOP on the telephone base to stop recording. The system

announces, “Recorded.”

“Memory is full” is announced if you record a memo when the memory is full.

•

Each memo can be up to four minutes in length.

•

Memos shorter than two seconds are not recorded.

•

Page 60

Answering system operation

Message window displays

Window display Description

1-99

- -

No message.

The total number of old messages recorded.

The message number currently playing. If XX New messages displays on the screen at the same time,

there are new messages or memos. If Rec mem full displays on the screen at the same time, the

memory is full. You must delete some messages before recording new messages.

The answering system is recording a memo or announcement.

The telephone is being accessed remotely.

The answering system is being programmed.

Page 61

Answering system operation

Remote access

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 48 to change it.

Dial your telephone number from any touch-tone telephone.

When the system plays your announcement, enter the two-digit security code.

Then you can enter one of the following remote commands.

Command Function

Hang up or press 8 to end the call.

Play all messages.

Play new messages.

Delete the current message (during playback).

Delete all old messages.

Repeat the current message (during playback).

Stop.

Hear a list of remote commands.

Skip to the next message (during playback).

Record a new announcement.

End the call.

Turn the answering system on or off.

If you do not press any keys after you enter the remote access code, all new

• messages play. If there are no new messages, all old messages play.

Once the new messages have played, the telephone announces the help menu

• options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.

When the answering system memory is full, the telephone announces,

•

“Memory is full. Enter the remote access code.”

Page 62

Appendix

Display screen messages

Already saved

BASE Check AC power

Base is calling

Call log empty Call

transferred Calling

base Calling

HANDSET

(for models with one handset)

The telephone number you have entered is already in the directory.

The telephone base is on a call while in line power mode.

The telephone base is calling the handset.

There are no entries in call log history.

You have transferred an outside call to another cordless handset or the telephone base.

The handset is calling the base (for intercom calls).

The handset is transferring an outside call to the base.

The telephone base is calling the handset (for intercom calls).

The telephone base is transferring an outside call to the handset.

Calling HANDSET X

(for models with two or more handsets)

Call answered

Calls will be answered

Calls will not be answered

Contact deleted Directory empty Directory full

The handset or telephone base is calling another handset (for intercom calls).

The handset or telephone base is transferring an outside call to another handset.

The answering system is answering a call.

The answering system is turned on and can answer calls.

The answering system is turned off and cannot answer calls.

A directory entry is deleted.

There are no directory entries.

The directory is full. You cannot save any new entries unless you delete some current entries.

Ended

You have just ended a call.

Page 63

Appendix

Display screen messages

HANDSET is calling

(for models with one handset)

HANDSET X is calling

(for models with two or more handsets)

Incoming call Int requires

two handsets Intercom Intercom ended INTERCOM TO:

(for models with two or more handsets)

The handset is calling the telephone base.

Another system handset is calling (for intercom calls).

There is a call coming in.

There are no registered handsets for the telephone base to intercom.

The handset is on an intercom call.

The intercom call has just ended.

You have started the intercom process, and need to enter the number of the handset you wish to call.

Line in use Low battery Microphone ON

Muted New voicemail

No battery No line No signal,

call ended Not available

at this time Out of range OR

No pwr at base

An extension phone, or one of the handsets is in use.

The handset battery needs to be recharged.

The mute function is turned off and the other party can hear you.

The microphone is off. The other party cannot hear you.

There are new voicemail messages from your telephone service provider.

The handset in the handset charger has no battery installed.

There is no telephone line connection.

The handset is out of range while on a call.

Someone else is using the directory or call log history.

The telephone base has lost power, or the handset is out of range.

Outside call

You are on the external call during call transfer.

Page 64

Appendix

Display screen messages

** Paging ** Paging

all handsets Phone Place in

charger

1.Press FIND HS on base 4sec

Rec mem full Rec mem low Recording

message Registering...

Please wait

The cordless handset is paged by the telephone base.

The telephone base is paging the handset(s).

The handset is on a call.

The battery is very low. The handset should be charged.

Screen display before handset registration.

The system recording time is full.

The system recording time is low.

The answering system is recording a message.

The handset screen display when it is registering to the telephone base.

Registration failed

Registration slots are full

Ringer off Saved Share call

Speaker

2.Then press # on handset

Unable to call. Line in use

Unable to call. Try again

The handset registration is not successful.

You register a handset to the base when you already have 5 handsets registered.

The ringer is off temporarily during an incoming call.

The entry in the call log history is saved in the directory.

You can share an outside call with the telephone base or another cordless handset.

The handset or telephone base speakerphone is in use.

Screen display before handset registration.

Failed phone call (the telephone line is in use).

Failed intercom or conference call (there are already two handsets being used).

XX Missed calls

There are new calls in the call log.

Page 65

Appendix

Handset and telephone base indicators

Handset lights

On when the handset speakerphone is in use.

CHARGE On when the handset is charging in the handset charger.

Telephone base lights

IN USE On when the telephone line is in use.

On when the answering system is answering a call.

On when you are registering a handset.

Flashes quickly when there is an incoming call.

Flashes when another telephone sharing the same line is in use.

Flashes when you are deregistering all handsets.

/ANS ON/OFF

/SPEAKER

/PLAY/STOP

MUTE

On when the answering system is turned on.

On when the speakerphone is on.

Flashes when there are new memos or messages in the answering system.

On when mute function is on.

Page 66

Appendix

Handset icons

The battery icon flashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The battery icon becomes solid when the battery is fully charged.

The speakerphone is in use.

The handset ringer is off.

There are new voicemail received from your telephone service provider.

ANS ON The answering system is turned on.

There are new answering system messages.

NEW There are new call log entries.

MUTE The microphone is muted.

1/13

The message number currently playing and total number of messages recorded.

Telephone base icons

The telephone base ringer is off.

There are new voicemail received from your telephone service provider.

NEW There are new call log entries.

The total number of messages recorded.

Page 67

Appendix

Battery

It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:

Operation Operating time

While in handset use (talking*) Up to seven hours

While in speakerphone mode (talking*) Up to five hours

While not in use (standby**) Up to seven days

*Operating times vary depending on your actual use and the age of the battery.

**Handset is not charging or in use.

The battery needs charging when:

A new battery is installed in the handset.

•

The handset beeps.

•

A battery is properly installed and the screen is blank.

•

Low battery or Place in charger displays on the handset screen.

•

CAUTION:

To reduce the risk of fire or injury, read and follow these instructions:

Use only the battery(ies) provided or equivalent. To order a replacement, go to

• www.vtechphones.com or call 1 (800) 267-7377. In Canada, please visit www. vtechcanada.com or call 1(800)267-7377.

Do not dispose of the battery(ies) in a fire. Check with local waste management codes

• for special disposal instructions.

Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may

• cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit with

• conductive materials.

Charge the battery(ies) provided with or identified for use with this product only in

• accordance with the instructions and limitations specified in this manual.

Observe proper polarity orientation between the battery and metallic contacts.

•

To prevent fire or shock hazard, do not expose this product to water or any type of moisture.

•

Page 68

Appendix

Expand your telephone system

Your telephone base can support up to 5 handsets. Each handset must be registered to the telephone base before use.

The handset provided with your telephone system is already registered and named HANDSET. You can add new handsets (CS6400, purchased separately) to your telephone base. Additional handsets are assigned numbers in the

sequential order (HANDSET 2, HANDSET 3, HANDSET 4 and HANDSET 5).

Add and register a handset

9JGPſTUVRWTEJCUGFeach expansion handset alternately shows 1.Press FIND HS on base 4sec and

2.Then press # on handset. The new handset should be

charged without interruption for at least 30 minutes before registering it to the telephone base.

To register a handset:

Make sure the handset is out of the handset charger and is put near the telephone base. Make sure the handset alternately shows 1.Press FIND HS on base 4sec and

2.Then press # on handset before you begin registration.

Press and hold FIND HANDSET on the telephone base for about four seconds until the telephone base shows Registering... Please wait, then release the button.

Press # (pound key) on the handset. The handset shows Registering... Please wait. It takes up to 60

1.Press FIND HS on base 4sec

2.Then press # on handset

Registering...

Please wait

seconds to complete registration. Then HANDSET X Registered appears on both screens, with X being the handset number, and the handset beeps. The handset is now registered with the telephone base.

If registration fails, the handset displays Registration failed. Please start again from Step 1 above.

•

You cannot register a handset if any other system handset is in use.

•

The telephone base shows Registration slots are full when you try to register more than 5 handsets to it.

•

If you have not set the date and time for the telephone system, the handset will prompt you to set the date and time after it is registered to the base. To skip setting, press

OFF/CANCEL.

Registering...

Please wait

HANDSET X

Registered

HANDSET X

Registered

Page 69

Appendix

Deregister handsets

If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually.

To make deregistration easier, read all of the instructions on this page before you begin.

To deregister all handsets:

Press and hold FIND HANDSET on the telephone base for about 10 seconds

until the telephone base shows Registering... Please wait followed by Deregister all handsets?, then release the FIND HANDSET button.

Immediately press

The deregistration process takes about 60 seconds to complete. All handsets

MENU/SELECT or FIND HANDSET.

alternately show 1.Press FIND HS on base 4sec and

2.Then press # on handset.

To register the handset(s) to the telephone base again, follow the registration

4. instructions on the previous page.

You cannot deregister all handsets if any other system handset is in use.

•

If deregistration fails, you may need to reset the system and try again. To reset,

• unplug the power from the telephone base and plug it back in.

Even if the battery is depleted, you can still deregister all handsets by following

• the steps above. After the handset is charged for at least 10 minutes, its screen alternately shows 1.Press FIND HS on base 4sec and 2.Then press #

on handset.

Page 70

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 267-7377. In Canada, please visit www.vtechcanada.com or call 1(800)267-7377.

My telephone doesn’t work at all.

•

Make sure the power cord is securely plugged in.

•

Make sure you plug the battery connector securely into the cordless handset.

•

/CMGUWTG[QWRNWIVJGVGNGRJQPGNKPGEQTFUGEWTGN[CPFſTON[KPVQVJGVGNGRJQPGDCUG

and the telephone wall jack.

•

Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use.

•

If the battery is completely depleted, charge the handset for at least 30 minutes before use (page 4).

•

Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•

You may need to purchase a new battery. Please refer to Handset battery installation (page 3) and Handset battery charging (page 4).

I cannot get a dial tone.

•

First try all the suggestions above.

•

Move the cordless handset closer to the telephone base. You may have moved out of range.

•

If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider.

•

Your line cord may be defective. Try installing a new line cord.

I cannot dial out.

•

Try all the suggestions above.

•

Make sure you have a dial tone before dialing. The cordless handset may take a second

QTVYQVQſPFVJGVGNGRJQPGDCUGCPFRTQFWEGCFKCNVQPG6JKUKUPQTOCN9CKVCPGZVTC

second before dialing.

•

Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background

PQKUGſTUVVT[OWVKPIVJGEQTFNGUUJCPFUGVDGHQTGFKCNKPIQTFKCNKPIHTQOCPQVJGTTQQO

with less background noise.

•

If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

Page 71

Appendix

Troubleshooting

My cordless handset isn’t performing normally.

•

Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.

•

Move the cordless handset closer to the telephone base. You may have moved out of range.

•

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•

Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Out of range or No pwr at base appears on my cordless handset.

•

Ensure you plug the telephone base in properly and the power is on.

•

Place the cordless handset closer to the telephone base for synchronization.

•

Move the cordless handset closer to the telephone base. You may have moved out of range.

•

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•

The batteries do not hold a charge.

•

If the cordless handset is in the handset charger and the charge light is not on, refer to The charge light is off or blinking (page 69).

•

Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use.

•

If the battery is completely depleted, charge the handset for at least 30 minutes before use (page 4).

•

You may need to purchase a new battery. Please refer to Handset battery installation (page 3) and Handset battery charging (page 4).

Page 72

Appendix

Troubleshooting

I get noise, static, or weak signals even when I’m near the telephone base.

•

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through

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the telephone wall jack (page 26JGſNVGTRTGXGPVUPQKUGCPFcaller ID problems as a result of DSL interference. Please contact your DSL service provider for more

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You may be able to improve the performance of your cordless phone by installing your

•

new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

Other electronic products such as HAM Radios and other DECT phones can cause

•

interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•

Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If you plug your phone in with a modem or a surge protector, plug the phone (or modem/

•

surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your phone to a higher location. The phone may have better reception in a

•

high area.

If other phones in your home are having the same problem, contact your telephone

•

service provider (charges may apply).

I experience poor sound quality when using the speakerphone.

•

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surface with the dialing keys facing up.

I hear other calls while using my phone.

•

Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider.

The telephone does not ring when there is an incoming call.

•

Make sure that the ringer is not off. Refer to Ringer volume on page 13 in this user’s manual.

•

Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely.

•

The cordless handset may be too far from the telephone base.

•

Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use.

You may have too many extension phones on your telephone line to allow all of them

•

to ring simultaneously. Try unplugging some of the other phones.

Page 73

Appendix

Troubleshooting

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•

the telephone base to another location, preferably to a higher location.

•

If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

•

Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply).

•

Remove and install the battery again. Place the cordless handset in the handset charger. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

•

Your line cord may be defective. Try installing a new line cord.

My calls cut in and out while I’m using my cordless handset.

•

Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•

If you plug your phone in with a modem or surge protector, plug the phone (or modem/ surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•

Relocate your telephone base to a higher location. The phone may have better reception when installed in a high area.

•

If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

The charge light is off or blinking.

•

Make sure you plug the power and line cords in correctly and securely.

•

Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•

Clean the cordless handset and handset charger’s charging contacts each month with a pencil eraser or cloth.

•

A blinking CHARGE light is an indication that the battery is not connected to the handset or missing completely. Ensure that the battery is installed properly.

Page 74

Appendix

Troubleshooting

My caller ID isn’t working properly.

•

Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.

The caller must be calling from an area that supports caller ID.

•

Both your and your caller’s telephone service providers must use caller ID compatible

•

equipment.

•

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through

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telephone wall jack (page 26JGſNVGTRTGXGPVUPQKUGCPFcaller ID problems resulting from DSL interference. Please contact your DSL service provider for more information

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My telephone does not receive caller ID when on a call.

•

Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.

The messages on the answering system are incomplete.

•

If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.

•

If the caller pauses for too long, the system stops recording and disconnects the call.

•

If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

•

If the caller’s voice is very soft, the system may stop recording and disconnect the call.

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•

Press VOL the listening volume.

The answering system does not answer after the correct number of rings.

• Make sure that the answering system is on. ANS ON should show on the handset and

/ANS ON/OFF light on the telephone base should be on.

• If toll saver is activated, the number of rings changes to two when you have new messages stored (page 47).

on the telephone base or /VOLUME on the cordless handset to increase

• If the memory is full or the system is off, the system will answer after 10 rings.

• In some cases, the answering system is affected by the ringing system used by your telephone service provider.

Page 75

Appendix

Troubleshooting

If you subscribe to voicemail service, change the number of rings so that your answering

•

system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting

•

the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The telephone does not respond to remote commands.

• Make sure to enter your remote access code correctly (page 57).

• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

• There may be interference on the phone line you are using. Press dialing keys firmly.

The answering system does not record messages.

• Make sure the answering system is on. ANS ON should show on the handset and

/ANS ON/OFF light on the telephone base should be on.

• Make sure the memory of the answering system is not full.

If you subscribe to voicemail service, change the number of rings so that your answering

•

system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting

•

the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The system announces “Time and day not set.”

• You need to reset the system clock (page 16).

The outgoing announcement is not clear.

• When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset or telephone base.

• Make sure there is no background noise (TV, music, etc.) while recording.

Page 76

Appendix

Troubleshooting

New voicemail and show and I don’t know why.

Your telephone has both a built-in answering system and voicemail indication. If

• New voicemail and telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.

I cannot retrieve voicemail messages.

•

Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

appear, then your telephone has received a signal from your

differently. If you subscribe

Make sure your computer is powered on.

•

Make sure your Internet connection is working properly.

•

Make sure that the software is installed and running for your nontraditional telephone

•

service.

Make sure to plug your USB telephone adapter into a dedicated USB port on your

•

computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power. In

•

these instances, try using a USB hub with its own external power supply.

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•

provider. Contact your service provider for more information.

Common cure for electronic equipment.

If the telephone does not seem to be responding normally, do the following (in the order listed):

Disconnect the power to the telephone base.

Disconnect the cordless handset battery.

Wait a few minutes.

Connect power to the telephone base.

Install the battery again, and place the cordless handset into the

5. handset charger.

Wait for the cordless handset to reestablish its connection with the telephone base.

6. Allow up to one minute for this to take place.

Page 77

Appendix

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

Read and understand all instructions.

1. Follow all warnings and instructions marked on the product.

2. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a

3. damp cloth for cleaning.

Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or

4. swimming pool, or in a wet basement or shower.

Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

5. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.

6. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

This product should be operated only from the type of power source indicated on the marking label.

7. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.

Do not allow anything to rest on the power cord. Do not install this product where the cord may be

8. walked on.

Never push objects of any kind into this product through the slots in the telephone base or handset

9. because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized

10. service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

Do not overload wall outlets and extension cords.

11. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

12. following conditions:

When the power supply cord or plug is damaged or frayed.

• If liquid has been spilled onto the product.

• If the product has been exposed to rain or water.

• If the product does not operate normally by following the operating instructions. Adjust only those

• controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

If the product has been dropped and the telephone base and/or handset has been damaged.

• If the product exhibits a distinct change in performance.

•

Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of

13. electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,

14. a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

Only put the handset of your telephone next to your ear when it is in normal talk mode.

15. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs

16. are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

SAVE THESE INSTRUCTIONS

Page 78

Appendix

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

•

Should keep wireless telephones at least six inches from the pacemaker.

•

Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.

•

Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays Out of range OR No pwr at base.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press

If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

/FLASH. Move closer to the telephone base, then press /FLASH to answer the call.

Maintenance

Taking care of your telephone

Your telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.

Page 79

Appendix

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations.

•

Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a working

•

electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies that may cause

•

interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.

Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit

•

with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do

•

not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC® seal

The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC®makes it easy for you to drop off the spent battery at local retailers participating in the RBRC

1 (800) 8 BATTERY

area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

program provides a convenient alternative to placing used nickel-metal hydride batteries

program or at authorized VTech product service centers. Please call

for information on Ni-MH battery recycling and disposal bans/restrictions in your

Page 80

Appendix

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

•

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian ICES-003.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.

Page 81

Appendix

FCC, ACTA and IC regulations

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.8. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

Page 82

Appendix

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or

Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

Product to the extent that the problem is caused by use with non-VTech accessories; or

Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

Product returned without a valid proof of purchase (see item 2 below); or

Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

Page 83

Appendix

Limited warranty

How do you get warranty service?

To obtain warranty service, please visit our website at www.vtechphones.com or call 1 (800)595-9511. In Canada, please visit www.vtechcanada.com or call 1(800)267-7377.

NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

Return the entire original package and contents including the Product to the VTech service location

1. along with a description of the malfunction or difficulty; and

Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model)

2. and the date of purchase or receipt; and

Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Page 84

Appendix

Technical specifications

Frequency control Crystal controlled PLL synthesizer

Transmit frequency Handset: 1921.536-1928.448 MHz

Telephone base: 1921.536-1928.448 MHz

Channels 5

Nominal effective range

Power requirements Handset: 2.4V Ni-MH battery

Memory Directory: 50 memory locations; up to 30 digits and 15 characters

Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

Telephone base: 6V DC @ 400mA Charger: 6V AC @ 300mA

Call log: 50 memory locations; up to 24 digits and 15 characters

Page 85

Index

About cordless telephones 75 Add a directory entry 33–34 Add a handset 64 Alphabetical search 35 Announcement 44 Answer a call 20 Answer on/off 46

Base layout 8–9 Battery 3, 4, 63

Call log 38 Call log message 43 Call screening 47, 51 Call transfer 29–31 Call waiting 23 Chain dialing 25 Charging 4 CID time synchronization 17 Clock 16

Date and time 16 Delete a call log entry 43 Delete a directory entry 37 Deregister handsets 65 Dial a call log entry 42 Dial a directory entry 36 Dial mode 18 Dialing options 41 Directory 32 Display screen messages 58

Handset battery installation 3 Handset icons 62 Handset layout 10–11 Handset lights 61 Handset locator 24 Home area code 17

Icons 62 Important safety instructions 73 Installation 2, 5–7 Installation (battery) 3 Installation (telephone base) 2 Intercom 26–28

Join a call 26

Key tone 15

Language 14, 49 LCD language 14 Lights 61 Limited warranty 78–79

Maintenance 74 Make a call 19 Memo 55 Menu 12 Message playback 53–54 Message window displays 56 Missed call indicator 40 Mute 21

Edit a directory entry 37 End a call 20 Expand your telephone system 64

FCC, ACTA and IC regulations 76–77 Find handset 24 Flash 23

Number of rings 47

Operating range 74 Options during message playback 53, 54

Page 86

Index

Parts checklist 1 Precautions for users of implanted cardiac

pacemakers 74

Predial 19

Redial 22 Register a handset 64 Remote access 57 Remote access code 48 Review the call log 40 Ringer tone 13 Ringer volume 13

Safety instructions 73 Save a call log entry 42 Screen messages 43, 58 Share a call 26, 30, 31 Speakerphone 20

Tabletop 7 6GEJPKECNURGEKſECVKQPU80 Telephone base icons 62 Telephone base layout 8–9 Telephone base lights 61 Temporary ringer silencing 23 Temporary tone dialing 24 Time synchronization 17 Troubleshooting 66–72

Using the menu 12

Voice language 49 Voicemail 14, 50 Voicemail indicators 14 Volume 13, 21, 53, 54

Wall mount 5–6 Warranty 78–79 Website 18

Page 87

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.

Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.

Printed in China.