VTech Telecommunications 80-6563-00 Users Manual

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User’s Guide

SB67030 Deskset

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Install Overview PC UI Setup Mail Directory CallLog Call Manage Call Handset Trouble

ONTENT

Content Preface

Introduction........................................................................................................................................................................................................................................................10

Navigation............................................................................................................................................................................................................................................................11

In This Manual..................................................................................... ..............................................................................................................................................................12

Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Additional Documentation....................................................................................................................................................................................................................... 14

Installation

Initial Precautions...........................................................................................................................................................................................................................................16

SB67030 Desk Set Components.......................................................... ................................................................................................................................................17

Attaching Deskset Stand...........................................................................................................................................................................................................................18

Cable Connection........................................................................................ ...................................................................................................................................................19

Wall Mounting...................................................................................................................................................................................................................................................21

Technical Specification...............................................................................................................................................................................................................................23

Typical Network Configurations............................................................................................................................................................................................................24

Overview

Display and Key Functions........................................................................................................................................................................................................................27

Liquid Crystal Display (LCD) Screen...................................................................................................................................................................................................28

Programmed Operations Keys.................................. .............................................................................................................................................................................29

Call Appearance (CA)...................................................................................................................................................................................................................................30

Call Appearance (CA) Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Call Appearance (CA) Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

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Call Appearance (CA) Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Function Keys.................................................................................................................................................................................................................................................... 35

Programmed Keys..........................................................................................................................................................................................................................................36

The Idle Screen........................................ .........................................................................................................................................................................................................41

Status Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Keypad Data Entry..........................................................................................................................................................................................................................................43

Search Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Browser Interface

Accessing the User Interface (UI)........................................................................................................................................................................................................46

Call Forward-No Answer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Editing Quick Dial Entries....................................................................... ...................................................................................................................................................49

Setup Menus

Setup Menus.......................................................................................................................................................................................................................................................52

Deskset Settings..............................................................................................................................................................................................................................................54

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Preferred Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

User Settings......................................................................................................................................................................................................................................................59

Greetings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Recording A Greeting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Call Forwarding All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Call Fwd All Voicemail (VM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Call Fwd All - Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Call Fwd All - Outside Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Call Forward Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

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Voicemail Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Name Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Personal Name Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Pre-Set Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Cordless Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Register a Cordless Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Deregister a Cordless Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Change User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Admin Settings.................................................................................................................................................................................................................................................77

Call Fwd - NA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Call Forward - No Answer to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Call Forward - No Answer to an Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Call Forward - No Answer to an Outside Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Fwd/Trans to line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Set/Edit Static IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

IP Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Reset User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Deskset Information......................................................................................................................................................................................................................................91

Setting up Do Not Disturb.......................... ..............................................................................................................................................................................................92

Voice Mail

Access Voicemail............................................................................................................................................................................................................................................94

Messages Feature...........................................................................................................................................................................................................................................95

Message Playback................................. .........................................................................................................................................................................................................97

Forwarding a Message................................................................................................................................................................................................................................99

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Forward to Additional Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Recording an Audio Annotation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Status Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Deleting Messages ......................................................................................................................................................................................................................................104

Clear Message Flags..................................................................................................................................................................................................................................106

Voicemail Remote Operations............................................................................................................................................................................................................107

Introduction

This User’s Guide provides a complete set of instructions to guide you through operation of your SB67030 Deskset. Operating these devices does not require the technical expertise of a traditional system administrator or IT professional, However, we recommend that you make one person responsible for controlling the system-wide features described in this guide.

Before using this AT&T product, please read “Important Safety Instructions” on page 198 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product.

Note For customer service or product information, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada,

dial

1 (866) 288-4268.

1. “Navigation” on page 11

2. “In This Manual” on page 12

3. “Procedures” on page 13

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Chapter Tabs

Click on these tabs to open the chapter covered by that topic.

Primary Topic

Click on this link to move to the first page covering that topic.

Previous Topic

First Page in Chapter

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Navigation

Your SB67030 Deskset User Guide provides the ability to move from topic to topic easily, and to return to your original or previous topic.Figure 1 illustrates the navigation conventions for this user guide.

Figure. 1 User Guide Navigation

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Note Notes are added to give more information,

usually in a procedure.

CAUTION A caution means that damage to

equipment is possible.

Tip A tip provides information that can assist

you in performing a procedure.

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In This Manual

Table 1 lists text formats used in this manual to assist you in identifying items referenced within procedures.

Table 1 Description of Text Formats

Text Format Description

Screen

FUNCTION KEY

Figure 1, Table 1, or “Navigation” on page 11 This identifies a reference to a figure, procedure, table, or section

“Introduction” This identifies a hyperlink to a primary topic.

This identifies text that appears on the screen in a menu or prompt. This identifies a Function key. See “The Idle Screen” on page 41 for a

complete description of the Function keys. This identifies a Programmed key. See “Programmed Operations Keys” on

page 29 for a complete description of the Function keys.

within this manual.

Notes are added to give more information, usually in a procedure.

A caution means that damage to equipment is possible.

A tip provides information that can assist you in performing a procedure.

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WARNING A warning means that injury or death

is possible if the instructions are not obeyed.

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Table 1 Description of Text Formats

Text Format Description

A warning means that injury or death is possible if the instructions are not obeyed.

Procedures

The procedures in this manual are contained on a single page, unless otherwise noted. Each page contains the topic heading and a procedure table as shown in Figure 2. The screen images appear in clockwise order as ind icated by the numbers in Figure 2.

Figure. 2 Sample Procedure

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Additional Documentation

This CD contains a complete documentation set for the SB67030 Deskset, SB67040 Remote Handset (Optional), 67020 Gateway, and the 7610 Cordless Headset (Optional). The documentation set includes;

n 67020 Gateway System Administrators Guide n 7610 Cordless Headset User’s Guide n SB67040 Remote Handset User’s Guide

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C HAPTER

NSTALLATION

Introduction

This chapter provides information for physically installing your SB67030 Desk Set. Configuring and setting up the features is cover in “Overview” on page 25. Installation consists of the following functions:

1. “Initial Precautions” on page 16

2. “SB67030 Desk Set Components” on page 17

3. “Attaching Deskset Stand” on page 18

4. “” on page 19

5. “Wall Mounting” on page 21

6. “Technical Specification” on page 23

Note For customer service or product information, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada,

dial

1 (866) 288-4268.

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The AT&T Small Business System (SBS) consists of a set of devices that work together to create a small-office telephone network. The AT&T SBS differs from conventional telephone systems in that calls are not coordinated by a central controller. Instead, The SBS connects to your office computer network to intelligently route traffic and handle calls..

This (internet Protocol (IP)-based system integrates itself seamlessly into an existing Local Area Network (LAN). Once the Deskset phones are connected they find each other and automatically self-configure. Once configuration is complete, calls can be made between extensions within the private network. Additional telephony and network configuration is administered through a Browserbased User Interface (UI).

To make external calls, a Public Switched Telephone Network (PSTN) Gateway must also be connected to the network. Each Gateway can connect up to four outside phone lines to the private Synapse network. Up to four Gateways can be connected to the system, providing up to 16 PSTN lines. In addition, each Deskset can be registered with a Cordless Handset or Headse t, which extends functionality of the system to a portable device.

Initial Precautions

Avoid placing the telephone base too close to:

n Communication devices such as: television sets, VCRs, or other cordless telephones. n Excessive heat sources. n Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting. n Excessive dust sources such as a workshop or garage. n Excessive moisture. n Extremely low temperature. n Mechanical vibration or shock such as on top of the washing machine or workbench.

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Deskset Base Deskset Base Power Cable Ethernet Network Cable

Handset

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SB67030 Desk Set Components

Figure 3 illustrates the components shipped with the SB67030 Desk Set

Figure. 3 SB67030 Desk Set Components

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Sta

Deskset

Option 1

Option 2

Tabs

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Attaching Deskset Stand

The SB67030 Desk Set operates either on the desktop or mounted on the wall. The desktop setup provides for two positions, Option 1 at 45

° and Option 2 at 60°.

 To attach the deskset stand:

1. Place the deskset base on a flat surface with the connector side towards you as illustrated in Figure 4

2. Place the stand on the base with the flexible tab side illustrated in Figure 4 away from you.

3. Insert the solid tabs into the slots on the base for the desired option in the direction of the arrows as shown in Figure 4

4. Rotate the stand away from you until it rests against the base.and you hear a click as it locks into place.

 To remove the deskset stand:

1. Place the deskset on a flat surface with the connector side towards you as illustrated in Figure 4

2. Press both flexible tabs at the same time.

3. Rotate the stand towards from you until it disengages from the base.

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Figure. 6 Handset Plug

Connector

Plug

Figure. 7 Power Connector

DC Power

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Cable Connection

 Connect the handset:

1. Plug the coiled handset cord into the handset jack on the left side of the telephone identified in Figure 6.

1. Plug the other end of the coiled handset cord into the handset, then hang up.

 To Connecti ng Power:

1. Plug the power adapter into the connector on the back of the deskset identified in Figure 7.

SB67030 Deskset User’s Guide - Installation 19

2. Plug the power adapter into a power outlet not controlled by a wall switch.

3. Observe that the keys flash and th e LCD d isp lay illuminates.

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Figure. 8 Network Connections

Network

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 To connect the Ethernet Cable



 If you currently have a PC connected to the networ k:

1. Unplug the RJ-45 ethernet network cable from your PC.

2. Plug the RJ-45 ethernet network cable into the jack on the back of the deskset identified in Figure 8.

3. Plug an ethernet cable into the PC jack on the deskset.

4. Plug the other end of the ethernet cable into the PC.

 If you do not have PC connected to the network:

1. Plug the network cable into the jack on the back of the deskset identified in Figure 8.

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Figure. 9 Wall M ount Deskset

Swithchook

Handset Tab

Figure. 10 Wall Mount Deskset

Note You will not need the bracket for wall mounting.

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Wall Mounting

The telephone base comes with the bracket for desktop use (See “SB67030 Desk Set Components” on page 17). Wall mounting requires a telephone outlet wall mounting plate with mounting studs that you must purchase from a hardware or consumer electronics retailer.

 To attach the deskset stand:

1. .Press the switchhook tab and slide it towards the top of the base as shown in Figure 9.

SB67030 Deskset User’s Guide - Installation 21

2. Rotate the tab 180

3. Insert the tab back into the base.

° as shown in Figure 10.

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Figure. 11 Mounting Brackets

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 To mount the SB67030 Desk set:

1. Plug the ethernet cable into the jack on the back of the deskset.

2. Plug the power adapter into the connector on the back of the deskset.

3. Place the telephone base mounting plate above the mounting studs as shown in Figure 11.

4. Slide the telephone base down until secure.

5. Plug the ethernet cable into the wall jack.

6. Plug the power adapter into a power outlet not controlled by a wall switch.

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Technical Specification

Table 2 identifies the SB67030 Desk Set features and associated technical specifica tions.

Table 2 Technical Specifications

Feature Specification

Frequency control Crystal controlled PLL synthesizer Transmit Frequency Cordless Handset: 1921.536-1928.448 MHZ

Base: 1921.536-1928.448 MHZ Channel 5 Nominal Effective Range Maximum power allowed by FCC and IC. Actual operating range

might vary according to environmental conditions at the time of use Size Cordless Handset: 1.77 X 1.30 X 6.97 in (45 X 33 X 177 mm)

Charger: 3.15 X 4.13 X 2.36 in (80 X105 X 60 mm)

Base: 8.86 X 6.89 X 7.87 in (225 X 175 X 47 mm)

Gateway: 13.4 X 8.07 X 1.85 in (340 X 205 X 47 mm) Weight Cordless Handset: 7.05 ounce (200g) (including battery)

Charger: 7.05 ounce (200g) (including adapter)

Base:59.96 ounce (1700g) (including adapter)

Gateway:88.18 ounce (2500g) (including adapter) Power Requirements Handset:2.4V 550mAh Ni-MH battery

Charger:6V DC @ 200mA

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Table 2 Technical Specifications

Feature Specification

Base:5.1V DC @1700mA

Gateway:5.1V DC @1700mA

Typical Network Configurations

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C HAPTER

VERVIEW

Introduction

This s section provides a description of the functions and features of the SB67030 Deskset. The Deskset provides a user interface for the Business Telephone System. The complete telecommunications system includes:

SB67020 System Gateway - The System Gateway provides control for system components and access to external communications networks. Use the Gateway to add and remove users. (See The System Gateway Adm inistrators Guide).

SB67030 Deskset - The Deskset provides up to 50 desk set user interface for the system..

SB67040 Remote Handset (Optional)- The remote handset duplicates many of the Deskset features and provides a high degree of mobility.

7610 Headset (Optional) - The headset replaces the deskset local handset to provide hands-free operation.

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Laptop

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Figure 12 illustrates the AT&T Business System network diagram.

Figure. 12 AT&T Business System Network

This chapter covers the following:

1. “Display and Key Functions” on page 27

2. “Programmed Operations Keys” on page 29

3. “Call Appearance (CA)” on page 30

4. “Function Keys” on page 35

5. “Liquid Crystal Display (LCD) Screen” on page 28

6. “The Idle Screen” on page 41

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Liquid Crystal Display (LCD)

Provides the Graphical User Interface (GUI) for the business system

Voicemail Indicator

Illuminates when a message or messages has been received

Function Keys

a complete set of standard deskset keys with a series of fixed-function keys for operation. The Predefined key’s function depends on the task being performed and are disabled for certain tasks.

Quick Dial

used to access quick dials. The 6 quick dial locations take their name/number from the directory entry

Call Appearance and Programmed Keys

A set of 9 programmed operation keys provides user interaction based on the LCD display activity

Corded Handset

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Display and Key Functions

Figure 13 identifies and describes the main display and key functional areas for the SB67030 Deskset

Figure. 13 SB67030 Deskset Layout

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Date

Visible at all times, in every screen in the format: 12:00AM Day MMM, DD, YYYY.

Navigation Arrows

The two navigation arrows display solid until animated. The arrows will change to an open arrow for 1 second and return to solid when you press the NAVIGATION key.

DND or Call Forward

The Do Not Disturb (DND) or Call forward indicator illuminates when one of these functions has been activated.

Call Appearance Icons

Call Appearance icons show call status, that compliment LED status indications. There will always be 5 displayed.

Quick Dial

This programmed key provides a two-touch quick dial feature. When pressed, it changes call appearance icons to directory or feature shortcuts.

Programmed Keys

A set of context-sensitiv e keys that provide user interaction based on the LCD display activity.

Extension Number Name

The extension number and name display when in the Idle screen.

New Calls New Messages

Displays the name, number, and time of recently received calls that have not been acted upon.Identifies the existence of new messages and how many.

Help

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Liquid Crystal Display (LCD) Screen

Figure 14 identifies the basic elements and describes the call functions. of the Liquid Crystal Display. This display provides the user interface for the SB67030. Desk Set, and changes based on the task being performed. The initial screen (See “The Idle Screen” on page 41) displays when the system is first turned on or when there is no call activity.

Figure. 14 LCD Screen Description

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Call Appearance Keys

Programmed Keys

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Programmed Operations Keys

The SB67030 Desk Set provides two sets of programmed operation keys, Call Appearance and Programmed, as illustrated in Figure 15. The keys function changes according to the current operation being performed. The five Call Appearance keys on the righ t si de allow you to handle multiple calls. The system uses icons displayed on the LCD screen to identify operations for Call Appearance keys. The four programmed keys on the bottom handle operations based on the current function or task The current function of the Programmed keys is identified by a screen label.

Figure. 15 Sample Call Appearance

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Timer

Call Information

Call information consists of name and number fields for both incoming and outgoing calls. The following are cases in which the name field may not be displayed:

n You dial the outgoing call by

entering digits

n You dial the outgoing call from

Call Log, Redial, and Directory where there is no name information in the record

n There is no name information

in the CID with an external incoming call

Call Appearance Icon

Call Appearance LED

Call Appearance Keys

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Call Appearance (CA)

Call Appearance feature illustrated in Figure 16, identifies the call information state of the call represented by five backlit CA keys and an associated icon. See “Call Appearance (CA) Icons” on page 31 for a complete description of the available icons. The deskset presents call information in-line with the call appearance programmed key at the side of the display. When there is an incoming call, the CA LED on the key flashes with the incoming ring.

Figure. 16 Sample Call Appearance Screen

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Call Appearance (CA) Icons

The SB67030 Desk Set displays call appearance icons at any given time for the five programmed operation keys, allowing you to handle multiple calls. Call Appearance icons show call status, and compliment the LED status indications in the programmed operation keys. There will always be five displayed to reflect the five call limit. If a sixth call comes in, that call will be forwarded to the CallFwd no answer setting, for example Voicemail. If the Corded Handset, Corded or Cordless headset, Speakerphone or Cordless handset goes offhook, the next available call appearance icon will change. Table 3 on page 31 describes the available Call Appearance icons.

Table 3 Call Appearance Icons

Icon Function Description Icon Function Description

Available CAThis icon displays for a free CA. Lifting the

corded handset from the cradle changes the call appearance icon from Available CA to Active Call-Off-Hook.

Active Call Off-

This icon indicates that the corded handset has been lifted from the cradle.

Hook Pre-dial This CA icon identifies user pre-dial digits

prior to an off hook request.

Ringing This Animation Behavior Icon flashes on 1

second, off 1 second, and on. Match ringing cadence during ring ON – flash at 100ms intervals.

Silenced Ring

If the ringer is silenced, this icon appears during an incoming call instead of the incoming ring icon.

On Hold This Animation Behavior icon displays for

call or conference on Hold. The animation sequence is the same as the Ringing icon.

ConferenceThis icon shows for all calls on conference Conferen

ce On

This Animation Behavior icon displays for conference on Hold.

Hold

Cordless Handset

This icon indicates that the Cordless Handset is currently in control of

Headset This icon indicates that the Cordless

Headset is currently in control of operation.

operations.

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Call Appearance (CA) Operation

When there is an incoming call, the Call Appearance LED flashes and a ring will be heard. A one-time two-second splash screen appears to notify you who is calling. The highlight will move automatically to an incoming call to bring attention to the event treating it as the highest priority. Press CANCEL to get out of the Feature List menu to view the CID info in the call appearance screen. Use one of the following methods to answer the call:

1. Press the flashing CA key.

2. Press the Answer

3. Lift the receiver.

4. Press SPEAKER to route audio to the speaker.

5. Press HEADSET to route audio to headset output.

The highlight will move automatically to another occupied CA when the current CA ends. The status of the call determines the available programmed operation keys. The following defines the Highlight auto-navigation priority based on the mode of the CA with (1) being the highest priority.

1. Incoming ring

2. Active Call

3. Pre-dial & Dial state

4. Held Calls

The system fills Call Appearance slots from the top down for both incoming calls as well as outgoing calls. The system forces the incoming call to a free CA slot closest to the top. When you press a CA key in an unoccupied slot, the system will go off-hook in that CA slot. When all the Call Appearances are in use, you will not be able to gain a Call Appearance by lifting the receiver, or by pressing SPEAKER, or HEADSET. You will be notified of this condition and prompted to free up a Call Appearance.

key.

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You can park a held call, or unhold a call and then terminate it. If an incoming call event occurs when all the Call Appearance is full, the system applies the Call Forward No Answer setting to the incoming call. The default setting for Call Forward No Answer is to send the call to voicemail.

Conferencing or transferring a call requires two CA slots (for Call A and Call B). If you do not want to transfer or conference one of the calls that are already held, there will not be enough slots available to make a new call. If an attempt to go off-hook is made by lifting the receiver, or by pressing SPEAKER, or HEADSET; the user will be prompted to free up a Call Appearance.

When you are in a feature such as the Directory, Call Log, Redial, or Voicemail, pressing a Call Appearance key will not dial out a highlighted list entry. For example, if a number is highlighted in the Call Log, pressing the CA next to that entry will not call the listed number. Pressing a Call Appearance will reserve an available Call Appearance and the Call Appearance screen displays.

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Call Appearance (CA) Timer

The Call Appearance Timer displays the length of the state of the call, such as how long the call has been held. The CA timer will always increase in one-second increments. If there are multiple calls displayed, all CA timers will increment in sync with each other. Table 4 lists and describes the CA operations.

Table 4 Call Appearance Timer

Mode Description

Dial and Pre-dial The call timer will be active as long as the call is off-hook.

From Dial: The CA timer starts as soon as the MMI Dialing rules have been met. From Pre-Dial: The CA timer starts as soon as an off-hook method is activated. From Held: The CA timer starts as soon as a call is unheld. From Park: Same timer rules as Held. From Incoming ring: The CA timer starts as soon as the call is in Active state (Audio active). The timer

will start at zero. Active Call There is no Call timer during Dial or Pre-dial states. Held Call The CA timer will reset to zero. The Active time will be stored and added to the Active call timer once

the call is unheld. Incoming Ring The call timer will start as soon as the Caller ID information is displayed on the screen.

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Accesses the configuration menu. Available in Idle only.

Redial

Accesses the outgoing call log.

Function Keys

The Function keys include the standard telephone numeric keys and a set of function keys defined in Figure 17 and

Figure. 17 SB67030 Desk Set Function Keys

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Programmed Keys

The Programmed keys provide a variety of functions determined by the current user task. If you are working in call forwarding. the call function keys displayed will be different from those displayed if you are making a call.

Programmed keys are located in the same position for consistency. This means that some key positions will remain blank. Some modes have more than four soft keys available. To view the additional keys, press the More 1/2 or More 1/3 keys. Table 5 shows soft key positions for most major modes.

Table 5 Programmed Key By Position

Mode Key 1 Key 2 Key 3 Key 4

Idle

The Idle Screen

All SB67030 Desk Set operation begin from the Idle screen shown in Figure 18. This screen is displayed when the Desk Set is first turned on or at the end of any operation such as completion of a call, or when the extension does not have any Active or Held Calls. “Liquid Crystal Display (LCD) Screen” on page 28 provides a complete description of the Idle screen operation. Customization functions can only be accessed from the Idle screen

Figure. 18 The SB67030 Desk Set Idle Screen

Table 7 Idle Screen Programmed Keys

Key Description Key Description Key Description Key Description

Initiates Do Not Disturb.

Goes to Extension

Initiates Call Forward.

Goes to Park List.

Pages internal extensions.

List.

SB67030 Deskset User’s Guide - Overview 41

Moves to next set of programmed operation keys.

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Status Indication

The upper right-hand corner area is reserved for displaying Major status messages, as shown inFigure 19and Figure 20. Status indicators appear in Idle and Call Appearance modes only. Voicemail, has it’s own set of status indicators.

Figure. 19 Example of DND On

Figure. 20 Example of Call Forward On

Status messages include:

n DND ON Appears if Do Not Disturb is on. n FWD ON Appears if Call Forward is on. n VMFull Appears if voicemail is full. n < 5 minimum Appears only in Voicemail feature to indicate less than five minutes recording time available

If more than one status indicator is active, the display will switch between each indicator. The status indicator will alternate every two seconds.

Extension

The extension name and number will be shown when on the Idle screen. The extension and name can only be modified in the Web GUI application with the ADMIN login, not the USER login.

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12 3

45 6

ABC DEF

GHI JKL MNO

PQRS TUV WXYZ

OPER

Figure. 21 Keypad Data Entry

##&‘,-.@

* !()*+?

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Keypad Data Entry

Keypad Data Entry allows you use the dialing keys to enter alphabetical characters into a text field or search the Directory or Extension list based on the first character of the entry. Digits 2, 3, 4, 5, 6, and 8 have three assigned letters, while digits 7 and 9 have four assigned letters as shown in Figure 21. Pressing the dialing key once will enter the first letter, twice will enter the second letter, three times will enter the third letter. Pressing the key further will cycle through the letters again.

If the list is sorted by First Name, the Deskset will search for the first letter of the First Name. If the list is sorted by last name, the Deskset will search for the first letter of the Last Name. The user may toggle between First Name and Last Name sort by pressing ./

Note Keypad Data Entry is available in the Directory and Extension list only

The “1” dialing key searches for a space. The “#” and “*” keys have been assigned special characters as shown in Figure 22. Pressing these keys will cycle through each special character in the order shown.

Figure. 22 Special Character Assignment

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Figure. 23 Exact Match

Figure. 24 Closest Match

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Search Rules

 To search for a list entry:

1. Press DIRECTORY to display the directory list.

2. Press a dialling key in the Directory list cause the SB67030 Desk Set to search for either an exact match or the closest match as follows:

l If you press K [Press 5 twice] and an exact match is found, the highlight bar

moves to that entry as shown in Figure 23. The highlighted entry appears at the top of the display regardless of its relative position within the list unless it falls in the bottom six entries of the list. If the entry falls in the bottom six, the highlighted entry will appear in its correct relative position.

l If you press L [Press 5 three times] and the SB67030 Deskset cannot find an

exact match, the highlight bar will move to the entry with the closest alphabetical match as shown in Figure 24. The highlighted entry will appear in the middle of the display regardless of its relative position within the list unless it falls in the top or bottom three of the list. If the entry falls in the top or bottom three, the highlighted entry will appear in its correct relative position.

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C HAPTER

ROWSER INTERFACE

Introduction

:You can configure certain functions of the AT&T Small Business System through the Browser Interface that is embedded in every SB67030 Desk Set and SB67020 Gateway. All global settings, as well as the System Directory, are distributed across the network. The Browser Interface consists of web pages with editable settings.

CAUTION In most cases there are multiple settings on one page. Changing a setting does not instantly apply the new value. Pressing the “Apply” button will save all changes on that page.

Changes made on the WebUI are transmitted to all Desksets when applied. If changes are being made on the Deskset and WebUI simultaneously, a first-come-first-serve policy on resource allocation will apply. As system configuration is session based, changes will only be transmitted globally when the session ends (either by pressing “Save” on the Deskset, or clicking “Apply” on the WebUI).

If the user types an invalid value into one of the fields on the web page, clicking “Apply” will not save the page. An error message will be generated and displayed at the top of the page. The field with the incorrect value will be highlighted, as shown below.

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Figure. 25 Menu - Deskset Settings

IP Address

Figure. 26 Menu - Deskset Settings

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Accessing the User Interface (UI)

 To access the Browser Interface:

1. Press MENU.

2. Press the down NAVIGATION button to highlight Deskset Information and press SELECT, or press 4.

3. Find your IP Address, as shown in Figure 25 the Deskset Information screen.

4. On your computer, open your preferred Internet Browser such as Internet Explorer, Firefox, Safari, or Chrome.

5. Type in the Deskset IP add ress in the address bar and press Enter. Note that the IP address of any Deskset or Gateway on the Synapse network can be used for access.

6. You will go to a Login screen, as shown below.

7. Enter in your administrator User ID and password, then click Login.

8. If this is the first time using the Web UI, type “admin” in the User ID field and “12345” in the password field, then click Login. You may change your User ID and password once you are logged in.

SB67030 Deskset User’s Guide - Browser Interface 46

Note: Logging in as administrator allows you to configure global settings. Logging in as a user will allow you to access local phone settings only. .

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Figure. 27 Menu - Deskset Settings

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Figure. 28 Menu - Deskset Settings

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Call Forward-No Answer Settings

Only a system administrator may alter Call Forward-No Answer (CFNA) settings. CFNA may also be configured on the Deskset.



Log in as administrator. Click Phone Settings in the left navigation menu. Click Basic Settings. Locate “Call Forward No Answer Settings:” and make your selections from the

following options: Call Forwarding On / Off: Turns CFNA on or off. Caution: Turning CFNA off will

cause the Deskset to ring continuously until the far-end caller hangs up. Target Type: Voicemail / Extension / Line. Seconds before forwarding. The user may select a range from 5 to 45 seconds (in

five-second increments). Extension / External Line Target Number. Enter target extension and external line

numbers here

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Editing Quick Dial Entries

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 To add or edit Quick Dial entries,

Log in as user or administrator. Click Phone Settings in the left navigation menu. Click QuickDial Keys. Note: If logged in as administrator, you may select which individual exten

edit Fill out name and number fields.

The associated Call Appearance icons indicate which Call Appearance key used. Due to limited space on the Deskset display, names will be truncat ellipses if they do not fit on the Deskset display. If both name and numb are left blank, then the Deskset display will show <Empty> next to the C Appearance.

Click Apply.

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C HAPTER

ETUP

Introduction

Your SB67030 Desk Set ships with a factory or default settings for a variety of settings in the following categories:

1. “Setup Menus” on page 52

2. “Deskset Settings” on page 54

3. “User Settings” on page 59

4. “Admin Settings” on page 77

5. “Deskset Information” on page 91

ENUS

6. “Setting up Do Not Disturb” on page 92

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Setup Menus

All SB67030 Desk Set operation begin from the Idle screen shown in Figure 29. This screen displays when the Desk Set is first turned on or at the end of any operation such as completion of a call, or when the extension does not have any Active or Held calls.See “Liquid Crystal Display (LCD) Screen” on page 28 for a complete description of the Idle screen operation. Customization functions can only be accesses from the Idle screen.

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Figure. 30 Menu Screen

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Figure. 29 The SB67030 Desk Set Idle Screen

 To access the SB67030 Deskset setup menus:

1. Press MENU and observe that the Menu screen shown in Figure 30 displays.

2. To display the Deskset Settings menu press SELECT . or press 1 on the keypad.

3. Go to “Deskset Settings” on page 54 for further instructions.

4. To display the User Settings menu press the down NAVIGATION arrow once to move the highlight and press SELECT , or press 2 on the keypad.

5. Go to “User Settings” on page 59 for further instructions.

6. To display the Admin Settings menu press the down NAVIGATION arrow twice to move the highlight and press SELECT , or press 3 on the keypad.

7. Go to “Admin Settings” on page 77 for further instructions.

8. To display the Deskset Information menu press the down NAVIGATION arrow three times to move the highlight and press SELECT , or press 4 on the keypad.

9. Go to “Deskset Information” on page 91 for further instructions\++.

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Figure. 32 Menu - Deskset Settings

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Deskset Settings

 To display the Deskset Settings men:

1. Press MENU and observe that the Menu screen shown in Figure 30 on page 53 displays.

2. To display the Deskset Settings menu shown in Figure 32 press SELECT . or press 1 on the keypad.

The Deskset Settings menu provides access to the four functions and the related submenus listed in Table 8.

Table 8 Deskset Settings Menu Structure

Function Submenu

1. “Display” on page 55 1. Contrast [1-9]

2. Backlight Hi/Lo/Off]

2. “Sounds” on page 56 1. Ring Volume [0-8]

2. Ringtones [1-9]

SB67030 Deskset User’s Guide - Setup Menus 54

3. Key Beeps [On-Off]

3. “Language” on page 57 1. English (Preset)

2. Francais

3. Espanol

4. “Preferred Audio” on page 58 1. Speakerphone (Set)

2. Headset

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Figure. 33 Display Menu

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Display

The Display menu provides the ability to adjust your SB67030 Desk Set LCD contrast and backlight.

 To access the Display menu:

1. Press SELECT to display the Deskset Settings menu shown in Figure 32 on page 54.

2. Press SELECT . or press 1 on the keypad to access the Display menu shown in Figure 33.

3. To set the desired Contrast level from 1 to 9 press the left or right NAVIGATION arrow. The default is 3.

4. To set the desired Backlight level press 2 on the keypad.

5. Press the down NAVIGATION arrow to move the highlight and press SELECT

6. Press the left or right NAVIGATION arrow to cycle through Hi, Lo, or Off. The default is Hi.

SB67030 Deskset User’s Guide - Setup Menus 55

7. Press to accept the adjustments and return to the Deskset Settings menu shown in Figure 32 on page 54.

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Figure. 34 Sounds

Figure. 35 Sounds Menu

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Sounds

The Sounds menu provides the ability to set the ring volume, pick one of nine Ringtones, or turn key beeps on and off.

 To access the Sounds customization function submenus:

1. Press MENU to display the Menu screen shown in Figure 30 on page 53 displays.

2. Press SELECT to display the Deskset Settings menu shown in Figure 34.

3. Press 2 on the keypad or press the down NAVIGATION arrow to move the highlight to Sounds.

4. Press SELECT and observe that the Sounds menu shown in Figure 35 appears.

5. To adjust the Ring Volume from 0 to 9, press the left or right NAVIGATION arrow. The default is 1. Decreasing the volume to zero turns off the ringer. The ringer will sound as adjusted.

6. To choose Ringtones, press 2 on the keypad or press the down NAVIGATION once and press SELECT .

SB67030 Deskset User’s Guide - Setup Menus 56

7. To select the desired one of nine ringtones press the left or right NAVIGATION arrow.The default is 4. The ringtone will play when selected.

8. To turn the Key Beeps On or Off, press 3 on the keypad or press the down NAVIGATION arrow twice to highlight Key Beeps.

9. Press the left or right NAVIGATION arrow to select On or Off. The default is On.

10. Press to accept the adjustments and return to the Deskset Settings menu shown in Figure 32 on page 54.

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igure. 36 Deskset Settings - Language

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Language

The Language menu enables your SB67030 Desk Set to display information in English, French, or Spanish.

 To access the Language customization function submenus:

1. Press MENU and observe that the Menu screen shown in Figure 30 on page 53 displays.

2. Press SELECT to display the Deskset Settings menu shown in Figure 32 on page 54.

3. Press 3 on the keypad or press the down NAVIGATION arrow twice to move the highlight to Language and press SELECT as shown in Figure 36.

4. Observe that the Language menu shown in Figure 37 appears.

5. Press 1, 2, or 3 on the keypad or press the down NAVIGATION arrow to select the desired language.

6. Press to set the desired language as the default preference.

SB67030 Deskset User’s Guide - Setup Menus 57

7. Observe that all on-screen text displays in the chosen language.

8. Press to accept the changes and return to the Deskset Settings menu shown in Figure 32 on page 54.

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Figure. 38 Deskset Settings - Audio

Note Once the preference is set pressing a Call Appearance key will take

the system Off Hook via the preferred method. If the headset is not available, the Deskset will go Off Hook via speakerphone. If you are on a call, pressing the Call Appearance will route the audio to the preferred audio setting. Lifting the handset while on a call via speakerphone or headset will re-route audio to the handset.

Figure. 39 Preferred Audio Menu

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Preferred Audio

The Preferred Audio menu allows you to set the audio preference to head set or speakerphone. Lifting the handset takes first priority in all instances.

 To access the Language customization function submenus:

1. Press MENU and observe that the Menu screen shown in Figure 30 on page 53 displays.

2. Press SELECT to display the Deskset Settings menu shown in Figure 32 on page 54

3. Press 4 on the keypad or press the down NAVIGATION arrow three times to move the highlight to Preferred Audio Mode as shown in Figure 38, and press SELECT .

4. Observe that the Preferred Audio Mode menu shown in Figure 39 appears.

5. Press 1 or 2 on the keypad or press the down NAVIGATION arrow and press SELECT to select the desired setting.

SB67030 Deskset User’s Guide - Setup Menus 58

6. Press to set your audio preference.

7. Press to accept the selection and return to the Deskset Settings menu shown in Figure 32 on page 54.

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Figure. 40 Menu

Figure. 41 User Password

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User Settings

The User Settings menu provides the ability to modify the functions listed in Table 9 on page 60.

 To display the User Settings menus:

1. Press MENU and observe that the Menu screen shown in Figure 40 displays.

2. To display the User Settings menu press the down NAVIGATION arrow once to move the highlight and press SELECT , or press 2 on the keypad.

3. Observe that the Enter User Password screen shown in Figure 41 displays.

4. Enter the user password and press SELECT .

5. Use the key to correct errors.

6. Press at any time to cancel all entries.

7. Observe that the User Settings menu shown in Figure 42 on page 60 displays.

SB67030 Deskset User’s Guide - Setup Menus 59

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Figure. 42 Menu - User Settings

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Table 9 Deskset Menu - User Settings

Function Submenu

1.“Greetings” on page 61 1.Current Greeting (Primary/Alternate/PreSet)

2. Play or record Primary Greeting

3. Play or record Secondary Greeting

4. Play Pre-Set Greeting

2.“Call Forwarding All” on

page 63

1. Call Forward All Target (Ext/VM/Lime)

2. to Ext: xxx

3. to Line: xxx-xxx-xxxx

3.“Voicemail Memory” on

Shows remaining minutes left in Voicemail

page 68

4. “Name Recording” on

Current Name (Personal/Pre-Set)

page 69

Play/Rec Personal Name Play/Rec Personal Name

5.“Cordless Registration” on

Handset (Not registered)

page 72

Headset (Not registered)

6.“Password” on page 75 1. Set/Change Password

2. Clear Password

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Figure. 43 Message Greetings

Note You cannot delete or record over the Pre-Set Greeting. See

“Recording A Greeting” on page 62.

Figure. 44 Greeting Not Recorded

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Greetings

The Message Greeting menu provides the ability to play or record a primary and alternate greeting, play the Pre-set Greeting, and determine which of three greetings will be used.

 To access the Message Greeting menus:

1. Perform the procedure in “User Settings” on page 59 to display the User Settings menu.

2. Press 1 on the keypad or press SELECT and observe that the Message Greetings menu shown in Figure 43 appears.

3. Press the left or right NAVIGATION arrow to select the Primary or Alternate greeting.

SB67030 Deskset User’s Guide - Setup Menus 61

4. Press Save greeting has been recorded. If the greeting has been recorded, you will return to the User Settings menu shown in Figure 42.

5. If a greeting has not been recorded the splash screen shown in Figure 44 appears and the Pre-Set greeting will be used.

6. To play the pre-set greeting press 4 on the keypad or press the down

NAVIGATION arrow three times to move the highlight to Play Pre-Set Greeting and press SELECT .

7. Press the Play

8. To record a new greeting see “Recording A Greeting” on page 62.

to select the greeting and the system will check to see if the selected

to play the greeting.

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Figure. 45 Record a Primary Greeting

Figure. 46 Record a Secondary Greeting

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Recording A Greeting

Your SB67030 Desk Set provides the ability to record a greeting up to 60-seconds long. The procedure for recording a Primary and Secondary greeting are the same.

 To record either a Primary or Alternate greeting:

1. Perform the procedure in “User Settings” on page 59.

2. Press 1 on the keypad or press SELECT and observe that the Message Greetings menu shown in Figure 43 on page 61 appears.

3. Press 2 (Primary) or 3 (Alternate) on the keypad or press the down NAVIGATION arrow to move the highlight, and press SELECT .

4. Observe that the Play/Rec Greeting display shown in Figure 45 or Figure 46 appears.

5. Press and observe that changes to and the word RECORDING displays.

SB67030 Deskset User’s Guide - Setup Menus 62

6. Begin recording your message and press Stop

7. Press to review the message.

8. Press Figure 43 on page 61.

to return to the Message Greetings menu shown in

when you are finished.

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Figure. 47 User Settings - Call FWD

Figure. 48 Call Forward All

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Call Forwarding All

This setting controls the destination of unconditional Call Forward. To turn Call Forward All on or off, press CallFwd when in Idle, held calls, or Active mode. When activated, Call Forward All over-rides the Call Forward-No Answer setting. If Call Forward All is off, then the Call Forward-No Answer setting applies. Set the Call Forward-No Answer in “Admin Settings” on page 77s

 To determine the Call Forward settings:

1. Perform the procedure in “User Settings” on page 59.

2. Press the down NAVIGATION arrow once to move the highlight to Call

Forward All as shown in Figure 47 and press SELECT , OR

3. Press 2 on the keypad.

4. Observe that the Call Forward All menu shown in Figure 48 displays.

5. Press the left or right NAVIGATION key to toggle the setting to one of the following targets:

SB67030 Deskset User’s Guide - Setup Menus 63

a. “Call Fwd All Voicemail (VM)” . as shown in Figure 48. b. “Call Fwd All - Extension” c. “Call Fwd All - Outside Line”

6. Verify that the indicator illuminates on the Idle screen and a call forward splash screen appear as shown in “Call Forward Notification” on page 67.

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Figure. 49 Call Forward - VM

Figure. 50 Call Forward - VM Splash

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Call Fwd All Voicemail (VM)

Forwarding all calls to voicemail is the default option.

 To set Call Forward All to go to Voicemail:

1. Perform the procedure in “Call Forwarding All” on page 63.

2. Press the left or right NAVIGATION key to toggle the setting to as shown in Figure 49.

3. Press to confirm the change and return to the User Settings menu shown in Figure 47 on page 63.

l Activating the Call Forward All setting causes all incoming calls to be re-

directed to Voicemail. The Deskset will not ring but displays the splash screen shown in Figure 50 to notify you that the call was forwarded.

l The Deskset will not record the call in the Call Log unless the caller leaves a

message. A call with an associated message will be recorded in the Call Log, but will not be tagged as NEW.

l If Call Forward All is activated, the FWD ON status notification appears in Idle

mode.

l Setting Call Forward All sets the Call Forward-No Answer settings to OFF.

SB67030 Deskset User’s Guide - Setup Menus 64

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Figure. 51 Call Forward All - Extension

Figure. 52 Enter Extension

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Call Fwd All - Extension

 To set Call Forward All to go to a desired extension:

1. Perform the procedure in “Call Forwarding All” on page 63.

2. Press the left or right NAVIGATION key to toggle the setting to as shown in Figure 51

3. Press the down NAVIGATION key to move to the to Ext: editable

field. A blinking cursor appears in the number field as shown in Figure 52.

4. Enter in a valid extension using the dialing keys.

5. Press to confirm the change and return to the User

Settings menu shown in Figure 47 on page 63.

l If an invalid, or no extension has been entered, an Invalid

Extension Number splash appears as shown and you will remain in the Call Forward All screen.

SB67030 Deskset User’s Guide - Setup Menus 65

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Voice Make Call Answer

Figure. 53 Call Forward All - Line

Figure. 54 Call Forward Line

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Call Fwd All - Outside Line

 To set Call Forward All to go to an outside line:

1. Perform the procedure in “Call Forwarding All” on page 63.

2. Press the left or right navigation key to toggle the setting to as shown in Figure 53

3. Press down navigation key to move to the to Line: editable field. A blinking cursor will appear in the number field as shown in Figure 54.

4. Enter in a valid outside phone number using the dialing keys.

5. Press to confirm the change and return to the User Settings menu shown in Figure 47 on page 63.

l Calls may be forwarded to an

outside line only if this function is enabled in the Admin Settings. If Call Fwd/Transfer to outside line has been disabled, then an error splash appears.

SB67030 Deskset User’s Guide - Setup Menus 66

l Activating Call Forward All re-directs

the call to the assigned phone number. The Deskset will not ring but a splash appears notifying the user that the call was forwarded. The Deskset will not record the call in the Call Log. The target extension will receive the incoming call with the CID of the original caller with no indication that it is a forwarded call

l If Call Forward All is activated, the FWD ON status notification appears in Idle

mode.

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Call Forward Notification

1. Call Fwd All Voicemail (VM) notification

2. Call Fwd All - Extension indication

3. Call Fwd All - Outside Line Notification

SB67030 Deskset User’s Guide - Setup Menus 67

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Figure. 55 User Settings - Voicemail

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Voicemail Memory

 To access the Voicemail Memory screen:

1. Perform the procedure in “User Settings” on page 59.

2. Press 3 on the keypad or press the down NAVIGATION arrow twice to move the highlight to Voicemail Memory as shown in Figure 55 and press SELECT .

3. Observe that the Voicemail Memory menu shown in Figure 56 appears.

4. The Voicemail Memory screen displays the remaining minutes left for recording a message in Voicemail. This screen is for informational purposes only.

5. Press to return to the User Settings menu shown in Figure 40.

SB67030 Deskset User’s Guide - Setup Menus 68

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Figure. 57 User Settings - Name

Figure. 58 Name Recording

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Name Recording

 To access the Name Recording:

1. Perform the procedure in “User Settings” on page 59.

2. Press 4 on the keypad or press the down NAVIGATION arrow three times to move the highlight to Name Recording as shown in Figure 57 and press SELECT .

3. Observe that the Name Recording menu shown in Figure 58 appears.

4. Press 1 on the keypad or press the up or down NAVIGATION arrow to highlight Name Selected.

5. Press the left or right NAVIGATION arrow to select Personal name.

6. Press the system will check to see if the personal name has been recorded. If it has, the User Settings menu displays. If it has not, a splash screen appears informing you that the personal name has not been recorded and to Press 4 to record your name or the Pre-Set name will be used.

7. Pressing 4 displays the Name Recording menu shown in Figure 58

8. To record your personal name see “Personal Name Recording” on page 70

9. To play the Pre-set name see “Pre-Set Name” on page 71.

SB67030 Deskset User’s Guide - Setup Menus 69

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Figure. 59 Play/Rec Name

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Personal Name Recording

 To play/record a personal name:

1. Follow the To access the Name Recording: procedure page 69.

2. Press 2 on the keypad or press the down NAVIGATION arrow to move the highlight to Play/Rec Personal Name.

3. Press SELECT and observe that the Play/Rec Name menu shown in Figure 59 appears.

4. Press the programmed key.

5. The key changes to .

l You are limited to a 10-second recording – Recording will stop automatically

if the limit is exceeded.

6. Press the key when you are finished recording. The screen changes to display and .

7. Press to review the name recording.

8. Press

when your review is complete and the User Settings menu displays.

SB67030 Deskset User’s Guide - Setup Menus 70

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Voice Make Call Answer

Figure. 61 Pre-Set Name

Figure. 62 Pre-Set Name

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Pre-Set Name

 To play the Pre-Set name:

1. Perform the “To display the User Settings menus:” procedure on page 59.

2. Press 3 on the keypad or press the down NAVIGATION arrow twice to move the highlight to Play Pre-Set Name as shown in Figure 61.

3. Press SELECT and observe that the Pre-Set Name menu shown in Figure 62 appears.

SB67030 Deskset User’s Guide - Setup Menus 71

4. Press

to listen to the Pre-Set Name. The Pre-Set Name is

“Extension XXX”, with X being the extension number. This voice tag will be generated from the voice library

5. Press

when your review is complete and the User Settings

menu displays.

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Figure. 63 User Settings Cordless

Note Only one Cordless Handset or Headset can be

registered with the Deskset.

WARNING The registration process must also be initiated on the Handset otherwise registration cannot proceed. It does not matter which device starts the registration process first.

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Cordless Registration

 To access the Cordless Registration function:

1. Perform the “To display the User Settings menus:” procedure on page 59.

2. Press 5 on the keypad or press the down NAVIGATION arrow four times to move the highlight to Cordless Registration as shown in Figure 63.

3. Press SELECT and observe that the Cordless Registration menu shown in Figure 64 appears.

4. Press 1 or press SELECT to register or deregister the Handset.

5. Press 2 or press the down NAVIGATION and press SELECT to register or deregister the Headset.

6. See “To register a cordless device:” on page 73.

7. See “To deregister a cordless device:” on page 74.

SB67030 Deskset User’s Guide - Setup Menus 72

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Voice Make Call Answer

Figure. 65 Handset Not Registered

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The following procedure describes registering the Cordless Handset, the process is identical for the Cordless Headset

 To register a cordless device:

1. Perform the “To access the Cordless Registration function:” procedure on page 72.

2. Press 1 or press SELECT to display the Cordless Handset Registration menu shown in Figure 65.

3. Press and observe that the Registration in Progress splash screen appears while the Deskset searches for the Handset (See Figure 66).

4. Observe that the Cordless Handset Registration screen displays Cordless Handset is currently Registered.

SB67030 Deskset User’s Guide - Setup Menus 73

5. Press , to return to the Cordless Registration screen (See Figure 64 on page 72).

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Voice Make Call Answer

Figure. 67 Handset Registered

Figure. 68 Deregistration Confirmation

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Deregister a Cordless Device

 To deregister a cordless device:

1. Perform the “To access the Cordless Registration function:” procedure on page 72.

2. Press 1 or press SELECT to display the Cordless Handset Registration menu shown in Figure 67.

3. Press and a confirmation splash screen appears (See Figure 68).

4. Press to confirm deregistration (See Figure 68).

5. Observe that the Cordless Handset Registration screen displays Cordless Handset is currently Not Registered.

SB67030 Deskset User’s Guide - Setup Menus 74

l The Cordless Handset must also deregister itself from the Deskset to

complete the deregistration process.

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Figure. 69 User Settings - Password

Figure. 70 Password

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Password

Note The User Settings menu contains six entries. To view the Password entry it is necessary to press the down

NAVIGATION arrow.

 To access the Password function:

1. Perform the “To display the User Settings menus:” procedure on page 59.

2. Press 6 on the keypad or press the down NAVIGATION arrow five times to move the highlight to Password as shown in Figure 69.

3. Press SELECT and observe that the Password menu shown in Figure 70 appears.

4. Press 1 or SELECT to set or change the password (See “To change the

user Password” on page 76).

5. Press 2 or the down NAVIGATION arrow and press SELECT to clear the user password.

6. If you chose Clear User Password a confirmation screen appears.

SB67030 Deskset User’s Guide - Setup Menus 75

7. Press the to confirm password deletion.

8. The system returns to the Password screen. Once the password has been cleared, password entry will no longer be necessary for User Settings and Voicemail.

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Figure. 72 Password Saved

Note Passwords must be a minimum of four digits and a

maximum of six.

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Change User Password

 To change the user Password

1. Perform the “To access the Password function:” procedure on page 75.

1. Press 1 or SELECT to access the Set/Change Password screen shown in Figure 71.

2. Use the dialing keys to enter a password and press SELECT , or press the down navigation key.

3. Press to correct errors, or the to start over.

4. Enter in the new password again to confirm.

5. Press to accept the change. The Password Saved splash screen appears and you return to the User Settings menu shown in Figure 42 on page 60.

SB67030 Deskset User’s Guide - Setup Menus 76

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Figure. 74 Admin Settings

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Admin Settings

 To display the Admin Settings menu

1. Press MENU and observe that the Menu screen shown in Figure 30 displays.

2. To display the Admin Settings menu shown in Figure 74 press the down

NAVIGATION arrow to move the highlight and press SELECT , or press 3.

Table 10 Deskset Menu - Admin Settings

Function Submenu

1.“Call Fwd - NA” on page 78 1. Call Forward All Target (Ext/VM/Lime)

2. to Ext: xxx

3. to Line: xxx-xxx-xxxx Call Fwd-NA Delay <5/10/15/20…45>

2.“Fwd/Trans to line” on page 82

3.“Restore Default Settings” on page 83

4. “Event Log” on page 84 Shows event log

5.“IP Settings” on page 85 1. IP Configuration <Auto/Static>

2. Set/Edit Static IP

3. IP Status

6. “Reset User Password” on page 89

7.“Software Upgrade” on page 90 Software upgrade screen

SB67030 Deskset User’s Guide - Setup Menus 77

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Voice Make Call Answer

Figure. 75 Call Fwd NA Settings

Note This setting controls the Call Forward-No Answer destination. The

default setting is Call Fwd-NA to Voicemail. If Call Forward All is on, these settings will not apply.

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Call Fwd - NA

 To access Call Forward No Answer:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 1 or SELECT , and observe that the Call Fwd - NA Settings menu shown in Figure 75 displays.

3. Press the left or right NAVIGATION key to toggle the setting to one of the following targets:

a. “Call Forward - No Answer to Voicemail” . on page 79. b. “Call Forward - No Answer to an Extension” on page 80 c. “Call Forward - No Answer to an Outside Line” on page 81

SB67030 Deskset User’s Guide - Setup Menus 78

4. Verify that the indicator illuminates on the Idle screen and a call forward splash screen appear as shown in “Call Forward Notification” on page 67

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Figure. 76 Call Fwd NA Settings

Figure. 77 Call Fwd NA Confirmation

Note The minimum delay is five seconds and the maximum delay is

45 seconds. The default setting is 30 seconds.

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Call Forward - No Answer to Voicemail

 To forward all unanswered calls to Voicemail:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 1 or SELECT , and observe that the Call Fwd - NA Settings menu shown in Figure 75 displays.

3. Press the left or right NAVIGATION key until . is highlighted as shown in Figure 76.

4. Press the down NAVIGATION key three times to highlight Call Fwd-NA Delay.

5. Press the left or right NAVIGATION key to adjust the delay in five-second increments.

6. Press to accept the change and display the Admin Settings menu

SB67030 Deskset User’s Guide - Setup Menus 79

7. Observe that the Call Fwd - NA Confirmation screen shown in Figure 77 displays when a call is received.

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Voice Make Call Answer

Figure. 78 Call Fwd NA Settings

Figure. 79 Call Fwd NA Confirmation

Note The minimum delay is five seconds and the maximum delay is

45 seconds. The default setting is 30 seconds.

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Call Forward - No Answer to an Extension

 To forward all unanswered calls to an extension:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 1 or SELECT , and observe that the Call Fwd - NA Settings menu shown in Figure 75 displays.

3. Press the left or right NAVIGATION key until . is highlighted as shown in Figure 78.

4. Press the down NAVIGATION key to move to the to Ext: editable field. A blinking cursor appears in the number field.

5. Enter in a valid extension using the dialing keys.

6. Press the down NAVIGATION key to highlight Call Fwd-NA Delay.

7. Press the left or right NAVIGATION key to adjust the delay in five-second increments.

SB67030 Deskset User’s Guide - Setup Menus 80

8. Press to accept the change and display the Admin Settings menu

9. Observe that the Call Fwd - NA Confirmation screen shown in Figure 79 displays when a call is received.

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Figure. 80 Call Fwd NA Settings

Figure. 81 Call Fwd NA Confirmation

Note The minimum delay is five seconds and the maximum delay is

45 seconds. The default setting is 30 seconds.

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Call Forward - No Answer to an Outside Line

 To forward all unanswered calls to an outside line

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 1 or SELECT , and observe that the Call Fwd - NA Settings menu shown in Figure 75 displays.

3. Press the left or right NAVIGATION key until . is highlighted as shown in Figure 78.

4. Press the down NAVIGATION key to move to the to Line: editable field. A blinking cursor appears in the number field.

5. Enter in a valid phone number using the dialing keys.

6. Press the down NAVIGATION key to highlight Call Fwd-NA Delay.

7. Press the left or right NAVIGATION key to adjust the delay in five-second increments.

SB67030 Deskset User’s Guide - Setup Menus 81

8. Press to accept the change and display the Admin Settings menu

9. Observe that the Call Fwd - NA Confirmation screen shown in Figure 81 displays when a call is received.

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Figure. 82 Fwd/Trans to line

Figure. 83 Toggle Fwd/Trans

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Fwd/Trans to line

The system administrator may enable or disable the ability to forward or transfer a call to an outside line. This function is enabled by default. Disabling this function will prohibit the user from sending a call to an outside line via the Gateway.

 To toggle the Forward/Transfer to an outside line:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 2 on the keypad. or press the down NAVIGATION arrow to move the highlight to Fwd/Trans to Line and press SELECT ,

3. Observe that the Fwd/Trans to line menu shown in Figure 82 displays.

4. Press the left or right navigation key to toggle the setting from [Enabled] to [Disabled]. as shown in Figure 83.

5. Press to accept the changes and return to the Admin Settings menu shown in Figure 74 on page 77.

SB67030 Deskset User’s Guide - Setup Menus 82

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Restore Default Settings

 To restore the default settings:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 3 on the keypad or press the down NAVIGATION arrow to highlight the Restore Default Settings and press SELECT to display Figure 84.

3. Press to confirm.

SB67030 Deskset User’s Guide - Setup Menus 83

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Voice Make Call Answer

Figure. 85 Admin Settings - Event Log

Note The text is not circular so when you reach the end of the

available text, pressing the down NAVIGATION key will do nothing. If you are at the top of the page, pressing the up NAVIGATION key will do nothing.

Figure. 86 Admin Settings - Event Log

Note This screen is for informational purposes only.

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Event Log

 To access the Event Log:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 4 on the keypad or press the down NAVIGATION arrow to highlight Restore Default Settings and press SELECT to display Figure 85.

3. Press the up or down NAVIGATION arrow to view logged events that are not shown on-screen.

 To clear the Event Log:

1. With the Event Log shown in Figure 85 displayed, press .

SB67030 Deskset User’s Guide - Setup Menus 84

2. The confirmation screen shown in Figure 86 appears.

3. Press to confirm deletion.

4. All events in the Event Log are cleared and the system displays an empty Event Log.

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IP Settings

 To display the IP status:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 6 on the keypad or press the down NAVIGATION arrow to highlight IP Settings and press SELECT .

3. Observe that the IP Settings menu shown in Figure 87 displays.

4. Perform one of the following:

a. Press 1 on the keypad or press SELECT and observe that

the IP Configuration menu shown in Figure 88 on page 86 appears.

b. Press 2 or on the keypad or press the down NAVIGATION arrow

to move the highlight, and press SELECT and observe that the Set/Edit Static IP menu shown in Figure 89 on page 87 appears.

c. Press 3 on the keypad or press the down NAVIGATION arrow to

move the highlight, and press SELECT and observe that the IP Status menu shown in Figure 88 on page 86 appears.

Tip IP Address format: Each octet of the IP address ranges from 0 to 255. The system will,

however, not check for the accuracy of the address entered. you can enter single or double digits and do not need to use zeros as place-markers. For example, enter “192.168.0.1” instead of “192.168.000.001”

SB67030 Deskset User’s Guide - Setup Menus 85

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Figure. 88 IP Configuration

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IP Configuration

 To access the IP Configuration menu and edit the IP Address:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 6 on the keypad or press the down NAVIGATION arrow to highlight IP Settings and press SELECT .

3. Observe that the IP Settings menu shown in Figure 87 on page 85 displays.

4. Press the left or right NAVIGATION arrow to toggle between [Auto] and

[Static].

5. Press to accept the changes and return to the Admin Settings menu shown in Figure 74 on page 77.

SB67030 Deskset User’s Guide - Setup Menus 86

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Voice Make Call Answer

Figure. 89 Set/Edit Static IP

Note Pressing the hash (#) will insert a dot. Pressing when

the cursor is positioned next to a dot will delete the dot and the digit to the left of the dot.

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Set/Edit Static IP

 To access the IP Configuration menu and edit the IP Address:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 6 on the keypad or press the down NAVIGATION arrow to highlight the IP Settings and press SELECT . The menu shown in Figure 87 on page 85 displays.

3. Press 2 on the keypad o r press the do wn NAVIGATION arrow to highlight the Set/Edit Static IP and press SELECT .

4. The Static IP Edit menu shown in Figure 89 displays.

5. Enter in digits using dialing keys. There is a 12-digit limit on the number field (not including dots).

6. Press the up or down NAVIGATION arrow to cycle through the four different fields.

Note When enters the edit mode for the first time, the cursor will be positioned at the beginning of the top field. If all

the fields have been filled, the cursor will be positioned at the end of the top field.

SB67030 Deskset User’s Guide - Setup Menus 87

7. Press to accept the changes and return to the Admin Settings menu shown in Figure 74 on page 77.

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Figure. 90 IP Status

Note The text is not circular so when you reach the end of the

available text, pressing the down NAVIGATION key will do nothing. If you are at the top of the page, pressing the up NAVIGATION key will do nothing.

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IP Status

This screen is for informational purposes only.

 To access the IP Configuration menu and edit the IP Address:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 6 on the keypad or press the down NAVIGATION arrow to highlight the IP Settings and press SELECT . The menu shown in Figure 87 on page 85 displays.

3. Press 3 on the keypad or press the down NAVIGATION arrow to highlight the IP Status and press SELECT . The menu shown in Figure 90 displays.

4. Press the up or down NAVIGATION arrow to view status entries that are not shown on-screen.

5. Press displays.

SB67030 Deskset User’s Guide - Setup Menus 88

when your review is complete and the User Settings menu

Page 89

Voice Make Call Answer

Figure. 91 Reset User Password

Note The user will now be able to access User settings and Voicemail

without entering a password.

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Reset User Password

Note The Admin Settings menu contains seven entries. To view the Password entry

it is necessary to press the down NAVIGATION arrow.

 To reset the user password:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 6 on the keypad or press the down NAVIGATION arrow to highlight the Reset User Password and press SELECT .

3. The confirmation screen shown in Figure 91 appears.

4. Press to confirm password reset.

5. The splash screen shown in Figure 92 appears. informing the administrator that the password has been reset.

SB67030 Deskset User’s Guide - Setup Menus 89

Page 90

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Figure. 93 Software Upgrade

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Software Upgrade

Note The User Settings menu contains six entries. To view the Software Upgrade

entry it is necessary to press the down NAVIGATION arrow.

 To access the Software upgrade feature:

1. Perform the “To display the Admin Settings menu”procedure on page 77.

2. Press 7 on the keypad or press the down NAVIGATION arrow six times to highlight the Software Upgrade and press SELECT to display Figure 91.

3. Press menu displays.

SB67030 Deskset User’s Guide - Setup Menus 90

when your review is complete and the User Settings

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Voice Make Call Answer

Figure. 94 Deskset Information

Figure. 95 Deskset Information

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Deskset Information

 To access the deskset information menu:

1. Press MENU and observe that the Menu screen shown in Figure 30 on page 53 displays.

2. Press 4 on the keypad or press the down NAVIGATION arrow to highlight Deskset Information and press SELECT to display Figure 94.

3. Press the down NAVIGATION arrow to access the additional information shown in Figure 95.

4. Press menu displays.

SB67030 Deskset User’s Guide - Setup Menus 91

when your review is complete and the User Settings

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Voice Make Call Answer

Figure. 96 Idle Screen Figure. 98 DND Set

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Setting up Do Not Disturb

 To enable or disable DND:

1. From the Idle screen shown in Figure 96, press .

2. Observe that the DND Settings screen shown in Figure 98 displays.

3. Press the left or right NAVIGATION key to set DND - Do Not Disturb [ON] to enable. or DND - Do Not Disturb [OFF] to disable.

4. Press to save changes.

5. DND ON will now disappear or appear in the top right of the display as shown in Figure 97.

6. Press to return to Idle at any time.

SB67030 Deskset User’s Guide - Setup Menus 92

Page 93

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Message LED

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C HAPTER

OICE

Your SB67030 Deskset Voicemail system provides the ability to capture important messages and

save, replay, or forward those messages. The message LED shown in Figure 99 lights up when there are one or more new message and the # New Messages displays on the Idle screen.

Figure. 99 Message Waiting LED

1. “Access Voicemail” on page 94

AIL

2. “Messages Feature” on page 95

3. “Message Playback” on page 97

4. “Forwarding a Message” on page 99

5. “Deleting Messages” on page 104

6. “Clear Message Flags” on page 106

7. “Voicemail Remote Operations” on page 107

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Figure. 100 New Message Notification

Note Pressing the up or down navigation key will move the

highlight bar.

Figure. 101 Message List

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Access Voicemail

 To access the voicemail:

1. Your SB67030 Deskset voicemail messages during idle as shown in Figure 100. A message is considered new if it has not been played.

2. Pressing SELECT . when the notification is highlighted to display the Message list shown in Figure 101 where only new messages are displayed.

3. Press MESSAGES. to view the available message list.

4. Once a new message is played, the new message count will go down by one. If there are no new messages, 0 New Messages displays.

5. You can play messages when in Idle or when calls are on hold,.

Voicemail system displays the number of new

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Left and right arrow indicate dialing options available

Name and number CID displayed

Message icon. (Icon accompanied by exclamation mark (!)

indicates message is new)

Time and date message was recorded

Status notification area (“FULL” indicates that no more messages can be recorded)

Message Counter

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Messages Feature

The programmed keys are available when viewing the message list from Idle. There are no programmed keys available in Active mode or if the message list is empty.

Table 11 Voicemail Programmed Keys

Key Description Key Description Key Description Key Description

Plays recorded audio clip.

Deletes highlighted voicemail

Plays all messages in

Voicemail feature. message in message list.

Initiates Message Forward function.

Marks all new messages.

Performs deletion of multiple records.

Clears all new

messages.

SB67030 Deskset User’s Guide - Voice Mail 95

Moves to next set of programmed keys. If this button is present, there are more than four programmed operation keys available. More 1/ 3 indicates that user is on page one of three

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The SB67030 Deskset Voicemail system features include:

n There is a maximum of 30 minutes recording time (no limit on number of messages). If this limit is reached while recording is

in progress, the message will cut short and the far-end caller will be notified with a voice prompt.

n If a caller tries to leave a message when voicemail is full, a voice prompt notifies them that a message cannot be recorded at

this time.

n The highlighted message displays both name and number CID (if available) as well as both the time and date of the message

recording. Un-highlighted messages in the list will display either name or number field only and time or date only.

n There is a 22-character limit on the name field. Oversized entries will be truncated with ellipses. n If the message was left before 12:00am on the current day, then the date of the message only will be displayed. If the message

was left after 12:00am on the current day, then the time of message recording only will be displayed.

n When reviewing the message list, you may call the number listed in the highlighted message. n Pressing the up or down NAVIGATION key cycles through messages in the list while pressing the left or right NAVIGATION

key cycles through dialing options.

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Figure. 102 Message List

Figure. 103 Message Details

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Message Playback

The SB67030 Deskset Voicemail system provides the ability to play a single message or all of the messages in the system.

 Play a single message

1. Press SELECT . when the notification is highlighted to display the Message list shown in Figure 102.

OR Press MESSAGES. to view the available message list.

2. Press the up or down NAVIGATION button to highlight the desired message and press or press SELECT to play the Highlighted message as shown in Figure 103.

3. The Message screen provides the following information:

l Name and number CID displayed (if available) l Time message recorded l Message progress bar

SB67030 Deskset User’s Guide - Voice Mail 97

l Message counter (30 minutes maximum recording time) l NEW tag displays upon first playback of message l Duration of message and time remaining in playback.

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Figure. 104 Play All Messages

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You have the following options during message playback:

n Press to pause message playback. n Press to delete the message. If there are more messages, the user will

go to the next message.

n Press to rewind the message in 8 second increments. n Press to forward the message in 8 second increments. n Press the up NAVIGATION key once to rewind to the start of the current

message, or twice to skip to the previous message.

n Press the down NAVIGATION key to skip to the next message.

 To play all messages in the messages list:

1. Press . The message details screen displays for each message, starting with the oldest, and ending with the most recent. A short tone (beep) will emit between each message.

l You have the option of skipping to the next message by pressing the down

NAVIGATION key or playing the previous message by pressing the up NAVIGATION key.

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l If all messages play without interruption, you will return to the messages list

with the highlight on the last played message.

l Press CANCEL to return to the messages list with the highlight on the last

played message.

l All messages played will have the NEW tag removed. l There will be no Time Stamp announcements.

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Figure. 105 Message List

Figure. 106 Forward Message

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Forwarding a Message

 To forward a voicemail message:

1. Press SELECT . when the notification is highlighted to display the Message list shown in Figure 105.

OR Press MESSAGES. to view the available message list.

2. Press the up or down NAVIGATION button to highlight the desired message and press to display the programmed keys illustrated in Figure 106.

3. Press to display the Forward Message screen.

4. Enter in the extension number using the dialing keys OR press choose an extension from the Extension List shown in Figure 107 on

page 100.

SB67030 Deskset User’s Guide - Voice Mail 99

5. Highlight the desired extension in the extension list, if used, and press SELECT .

6. will not be available after a digit is entered

7. appears after a digit is entered. This key deletes the character before the blinking cursor.

8. Pressing the left or right NAVIGATION key will move the blinking cursor.

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Figure. 107 Forward Message

Figure. 108 Message Extension

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9. Press SELECT ., the extension name tag and number will appear as shown in Figure 108.

10. You have the following options:

a. Press to add another extension (up to a maximum of three

extensions). b. Press to remove the currently highlighted extension from the list. c. Press to record an audio annotation. d. Press to forward the message to the extension.

11. Observe that the Message Forwarded screen shown below appears.

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12. The forwarded message will appear in the recipient’s Message list.