VTech Telecommunications 80-6563-00 Users Manual

User’s Guide

SB67030 Deskset

Voice Make Call Answer

Install Overview PC UI Setup Mail Directory CallLog Call Manage Call Handset Trouble

ONTENT

Content Preface

Introduction........................................................................................................................................................................................................................................................10

Navigation............................................................................................................................................................................................................................................................11

In This Manual..................................................................................... ..............................................................................................................................................................12

Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Additional Documentation....................................................................................................................................................................................................................... 14

Installation

Initial Precautions...........................................................................................................................................................................................................................................16

SB67030 Desk Set Components.......................................................... ................................................................................................................................................17

Attaching Deskset Stand...........................................................................................................................................................................................................................18

Cable Connection........................................................................................ ...................................................................................................................................................19

Wall Mounting...................................................................................................................................................................................................................................................21

Technical Specification...............................................................................................................................................................................................................................23

Typical Network Configurations............................................................................................................................................................................................................24

Overview

Display and Key Functions........................................................................................................................................................................................................................27

Liquid Crystal Display (LCD) Screen...................................................................................................................................................................................................28

Programmed Operations Keys.................................. .............................................................................................................................................................................29

Call Appearance (CA)...................................................................................................................................................................................................................................30

Call Appearance (CA) Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Call Appearance (CA) Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

SB67030 Deskset User’s Guide - Content 3

Voice Make Call Answer

Install Overview PC UI Setup Mail Directory CallLog Call Manage Call Handset Trouble

Call Appearance (CA) Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Function Keys.................................................................................................................................................................................................................................................... 35

Programmed Keys..........................................................................................................................................................................................................................................36

The Idle Screen........................................ .........................................................................................................................................................................................................41

Status Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Keypad Data Entry..........................................................................................................................................................................................................................................43

Search Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Browser Interface

Accessing the User Interface (UI)........................................................................................................................................................................................................46

Call Forward-No Answer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Editing Quick Dial Entries....................................................................... ...................................................................................................................................................49

Setup Menus

Setup Menus.......................................................................................................................................................................................................................................................52

Deskset Settings..............................................................................................................................................................................................................................................54

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Preferred Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

User Settings......................................................................................................................................................................................................................................................59

Greetings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Recording A Greeting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Call Forwarding All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Call Fwd All Voicemail (VM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Call Fwd All - Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Call Fwd All - Outside Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Call Forward Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

SB67030 Deskset User’s Guide - Content 4

Voice Make Call Answer

Install Overview PC UI Setup Mail Directory CallLog Call Manage Call Handset Trouble

Voicemail Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Name Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Personal Name Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Pre-Set Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Cordless Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Register a Cordless Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Deregister a Cordless Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Change User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Admin Settings.................................................................................................................................................................................................................................................77

Call Fwd - NA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Call Forward - No Answer to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Call Forward - No Answer to an Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Call Forward - No Answer to an Outside Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Fwd/Trans to line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Set/Edit Static IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

IP Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Reset User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Deskset Information......................................................................................................................................................................................................................................91

Setting up Do Not Disturb.......................... ..............................................................................................................................................................................................92

Voice Mail

Access Voicemail............................................................................................................................................................................................................................................94

Messages Feature...........................................................................................................................................................................................................................................95

Message Playback................................. .........................................................................................................................................................................................................97

Forwarding a Message................................................................................................................................................................................................................................99

SB67030 Deskset User’s Guide - Content 5

Voice Make Call Answer

Install Overview PC UI Setup Mail Directory CallLog Call Manage Call Handset Trouble

Forward to Additional Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Recording an Audio Annotation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Status Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Deleting Messages ......................................................................................................................................................................................................................................104

Clear Message Flags..................................................................................................................................................................................................................................106

Voicemail Remote Operations............................................................................................................................................................................................................107

Directory

Using the Directory.....................................................................................................................................................................................................................................111

List Scrolling Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Creating a New Directory Entry.............................................. .................................. .........................................................................................................................113

Editing a Directory Entry.........................................................................................................................................................................................................................114

Deleting a Directory Entry.....................................................................................................................................................................................................................115

Directory Sort.................................................................................................................................................................................................................................................116

Directory List...................................................................................................................................................................................................................................................117

Non-alphabetical character sort rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Call Log

Using the Call Log.......................................................................................................................................................................................................................................120

List Scrolling Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Missed Call Notification...........................................................................................................................................................................................................................122

Reviewing the Call Log list:...................................................................................................................................................................................................................123

Voicemail messages in Call Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Storing Call Log Entries................................................. ..........................................................................................................................................................................125

Deleting Call Log Entries........................................................................................................................................................................................................................126

Making a Call

Dialing Rules...................................................................................................................................................................................................................................................129

SB67030 Deskset User’s Guide - Content 6

Voice Make Call Answer

Install Overview PC UI Setup Mail Directory CallLog Call Manage Call Handset Trouble

Pre-Dialing........................................................................................................................................................................................................................................................131

Active Call Screen.......................................................................................................................................................................................................................................132

Live Dialing.......................................................................................................................................................................................................................................................133

Using the Extension List..........................................................................................................................................................................................................................134

Calling an Extension in Idle Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Calling an Extension from Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Calling from the Directory.....................................................................................................................................................................................................................137

Calling from the Call Log ......................................................................................................................................................................................................................138

Calling from Call Log Details...............................................................................................................................................................................................................139

Calling from Voicemail.............................................................................................................................................................................................................................140

Using Quick Dial...........................................................................................................................................................................................................................................141

Calling from Quick Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Using the Redial List..................................................................................................................................................................................................................................143

Calling from Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Calling from Redial Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Storing Redial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Deleting Redial Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Call Management

Call Management.........................................................................................................................................................................................................................................150

Transferring a Call................................................................................................... ....................................................................................................................................151

Transfer to an Internal Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Transfer to an External Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Transferring to Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Transferring to Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Transferring to Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Transferring to Held Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Transferring to Quick Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Conference a Call........................................................................................................................................................................................................................................160

Conference with Extension List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Conference with Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

SB67030 Deskset User’s Guide - Content 7

Voice Make Call Answer

Install Overview PC UI Setup Mail Directory CallLog Call Manage Call Handset Trouble

Conference with Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Conference with Park List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Conference with Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Conference with Quick Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Conference with a Held Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Conference Two Held Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Canceling a Conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Call on Hold.....................................................................................................................................................................................................................................................171

Parking a Call.................................................................................................................................................................................................................................................173

Retrieving A Parked Call.........................................................................................................................................................................................................................174

Paging..................................................................................................................................................................................................................................................................175

Answer a Call

Answer Screens.............................................................................................................................................................................................................................................177

Answering a Call in Idle...........................................................................................................................................................................................................................179

Answer From Predial................................... .................................................................. ............................................................................................................................180

Answer While on a Call...........................................................................................................................................................................................................................182

Answer With a Call on Hold............................... ..................................................................................................................................................................................183

Answer a Call from Within a Menu..................................................................................................................................................................................................184

Answer With Multiple Incoming Calls............................................................................................................................................................................................185

Answer a Call From Voicemail............................................................................................................................................................................................................186

Ignoring a Call................................................................................................................................................................................................................................................187

Handset Interaction

Idle Screen...................................... ..................................................................................................................................................................................................................189

Locating the Handset................................................. ...............................................................................................................................................................................191

Incoming Ring: Deskset Answers........................................ ............................... ............................................................................................................................... 193

Incoming Ring Event: Handset Answers................................................................. ......................................................................................................................194

Held Calls on Both Devices...................................................................................................................................................................................................................195

SB67030 Deskset User’s Guide - Content 8

Voice Make Call Answer

Install Overview PC UI Setup Mail Directory CallLog Call Manage Call Handset Trouble

Troubleshooting

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Maintenance....................................................................................................................................................................................................................................................199

Avoid rough treatment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Avoid water. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Electrical storms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Cleaning your unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Warranty............................................................................................................................................................................................................................................................200

Technical Specifications..........................................................................................................................................................................................................................200

Glossary

ACTIVE CALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

DIAL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Held Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

IDLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

SB67030 Deskset User’s Guide - Content 9

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REFACE

Introduction

This User’s Guide provides a complete set of instructions to guide you through operation of your SB67030 Deskset. Operating these devices does not require the technical expertise of a traditional system administrator or IT professional, However, we recommend that you make one person responsible for controlling the system-wide features described in this guide.

Before using this AT&T product, please read “Important Safety Instructions” on page 198 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product.

Note For customer service or product information, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada,

dial

1 (866) 288-4268.

1. “Navigation” on page 11

2. “In This Manual” on page 12

3. “Procedures” on page 13

SB67030 Deskset User’s Guide - Preface 10

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Chapter Tabs

Click on these tabs to open the chapter covered by that topic.

Primary Topic

Click on this link to move to the first page covering that topic.

Previous Topic

First Page in Chapter

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Navigation

Your SB67030 Deskset User Guide provides the ability to move from topic to topic easily, and to return to your original or previous topic.Figure 1 illustrates the navigation conventions for this user guide.

Figure. 1 User Guide Navigation

SB67030 Deskset User’s Guide - Preface 11

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Note Notes are added to give more information,

usually in a procedure.

CAUTION A caution means that damage to

equipment is possible.

Tip A tip provides information that can assist

you in performing a procedure.

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In This Manual

Table 1 lists text formats used in this manual to assist you in identifying items referenced within procedures.

Table 1 Description of Text Formats

Text Format Description

Screen

FUNCTION KEY

Figure 1, Table 1, or “Navigation” on page 11 This identifies a reference to a figure, procedure, table, or section

“Introduction” This identifies a hyperlink to a primary topic.

This identifies text that appears on the screen in a menu or prompt. This identifies a Function key. See “The Idle Screen” on page 41 for a

complete description of the Function keys. This identifies a Programmed key. See “Programmed Operations Keys” on

page 29 for a complete description of the Function keys.

within this manual.

Notes are added to give more information, usually in a procedure.

A caution means that damage to equipment is possible.

A tip provides information that can assist you in performing a procedure.

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WARNING A warning means that injury or death

is possible if the instructions are not obeyed.

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Table 1 Description of Text Formats

Text Format Description

A warning means that injury or death is possible if the instructions are not obeyed.

Procedures

The procedures in this manual are contained on a single page, unless otherwise noted. Each page contains the topic heading and a procedure table as shown in Figure 2. The screen images appear in clockwise order as ind icated by the numbers in Figure 2.

Figure. 2 Sample Procedure

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Additional Documentation

This CD contains a complete documentation set for the SB67030 Deskset, SB67040 Remote Handset (Optional), 67020 Gateway, and the 7610 Cordless Headset (Optional). The documentation set includes;

n 67020 Gateway System Administrators Guide n 7610 Cordless Headset User’s Guide n SB67040 Remote Handset User’s Guide

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C HAPTER

NSTALLATION

Introduction

This chapter provides information for physically installing your SB67030 Desk Set. Configuring and setting up the features is cover in “Overview” on page 25. Installation consists of the following functions:

1. “Initial Precautions” on page 16

2. “SB67030 Desk Set Components” on page 17

3. “Attaching Deskset Stand” on page 18

4. “” on page 19

5. “Wall Mounting” on page 21

6. “Technical Specification” on page 23

Note For customer service or product information, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada,

dial

1 (866) 288-4268.

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The AT&T Small Business System (SBS) consists of a set of devices that work together to create a small-office telephone network. The AT&T SBS differs from conventional telephone systems in that calls are not coordinated by a central controller. Instead, The SBS connects to your office computer network to intelligently route traffic and handle calls..

This (internet Protocol (IP)-based system integrates itself seamlessly into an existing Local Area Network (LAN). Once the Deskset phones are connected they find each other and automatically self-configure. Once configuration is complete, calls can be made between extensions within the private network. Additional telephony and network configuration is administered through a Browserbased User Interface (UI).

To make external calls, a Public Switched Telephone Network (PSTN) Gateway must also be connected to the network. Each Gateway can connect up to four outside phone lines to the private Synapse network. Up to four Gateways can be connected to the system, providing up to 16 PSTN lines. In addition, each Deskset can be registered with a Cordless Handset or Headse t, which extends functionality of the system to a portable device.

Initial Precautions

Avoid placing the telephone base too close to:

n Communication devices such as: television sets, VCRs, or other cordless telephones. n Excessive heat sources. n Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting. n Excessive dust sources such as a workshop or garage. n Excessive moisture. n Extremely low temperature. n Mechanical vibration or shock such as on top of the washing machine or workbench.

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Deskset Base Deskset Base Power Cable Ethernet Network Cable

Handset

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SB67030 Desk Set Components

Figure 3 illustrates the components shipped with the SB67030 Desk Set

Figure. 3 SB67030 Desk Set Components

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Sta

Deskset

Option 1

Option 2

Tabs

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Attaching Deskset Stand

The SB67030 Desk Set operates either on the desktop or mounted on the wall. The desktop setup provides for two positions, Option 1 at 45

° and Option 2 at 60°.

 To attach the deskset stand:

1. Place the deskset base on a flat surface with the connector side towards you as illustrated in Figure 4

2. Place the stand on the base with the flexible tab side illustrated in Figure 4 away from you.

3. Insert the solid tabs into the slots on the base for the desired option in the direction of the arrows as shown in Figure 4

4. Rotate the stand away from you until it rests against the base.and you hear a click as it locks into place.

 To remove the deskset stand:

1. Place the deskset on a flat surface with the connector side towards you as illustrated in Figure 4

2. Press both flexible tabs at the same time.

3. Rotate the stand towards from you until it disengages from the base.

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Figure. 6 Handset Plug

Connector

Plug

Figure. 7 Power Connector

DC Power

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Cable Connection

 Connect the handset:

1. Plug the coiled handset cord into the handset jack on the left side of the telephone identified in Figure 6.

1. Plug the other end of the coiled handset cord into the handset, then hang up.

 To Connecti ng Power:

1. Plug the power adapter into the connector on the back of the deskset identified in Figure 7.

SB67030 Deskset User’s Guide - Installation 19

2. Plug the power adapter into a power outlet not controlled by a wall switch.

3. Observe that the keys flash and th e LCD d isp lay illuminates.

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Figure. 8 Network Connections

Network

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 To connect the Ethernet Cable



 If you currently have a PC connected to the networ k:

1. Unplug the RJ-45 ethernet network cable from your PC.

2. Plug the RJ-45 ethernet network cable into the jack on the back of the deskset identified in Figure 8.

3. Plug an ethernet cable into the PC jack on the deskset.

4. Plug the other end of the ethernet cable into the PC.

 If you do not have PC connected to the network:

1. Plug the network cable into the jack on the back of the deskset identified in Figure 8.

SB67030 Deskset User’s Guide - Installation 20

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Figure. 9 Wall M ount Deskset

Swithchook

Handset Tab

Figure. 10 Wall Mount Deskset

Note You will not need the bracket for wall mounting.

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Wall Mounting

The telephone base comes with the bracket for desktop use (See “SB67030 Desk Set Components” on page 17). Wall mounting requires a telephone outlet wall mounting plate with mounting studs that you must purchase from a hardware or consumer electronics retailer.

 To attach the deskset stand:

1. .Press the switchhook tab and slide it towards the top of the base as shown in Figure 9.

SB67030 Deskset User’s Guide - Installation 21

2. Rotate the tab 180

3. Insert the tab back into the base.

° as shown in Figure 10.

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Figure. 11 Mounting Brackets

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 To mount the SB67030 Desk set:

1. Plug the ethernet cable into the jack on the back of the deskset.

2. Plug the power adapter into the connector on the back of the deskset.

3. Place the telephone base mounting plate above the mounting studs as shown in Figure 11.

4. Slide the telephone base down until secure.

5. Plug the ethernet cable into the wall jack.

6. Plug the power adapter into a power outlet not controlled by a wall switch.

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Technical Specification

Table 2 identifies the SB67030 Desk Set features and associated technical specifica tions.

Table 2 Technical Specifications

Feature Specification

Frequency control Crystal controlled PLL synthesizer Transmit Frequency Cordless Handset: 1921.536-1928.448 MHZ

Base: 1921.536-1928.448 MHZ Channel 5 Nominal Effective Range Maximum power allowed by FCC and IC. Actual operating range

might vary according to environmental conditions at the time of use Size Cordless Handset: 1.77 X 1.30 X 6.97 in (45 X 33 X 177 mm)

Charger: 3.15 X 4.13 X 2.36 in (80 X105 X 60 mm)

Base: 8.86 X 6.89 X 7.87 in (225 X 175 X 47 mm)

Gateway: 13.4 X 8.07 X 1.85 in (340 X 205 X 47 mm) Weight Cordless Handset: 7.05 ounce (200g) (including battery)

Charger: 7.05 ounce (200g) (including adapter)

Base:59.96 ounce (1700g) (including adapter)

Gateway:88.18 ounce (2500g) (including adapter) Power Requirements Handset:2.4V 550mAh Ni-MH battery

Charger:6V DC @ 200mA

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Table 2 Technical Specifications

Feature Specification

Base:5.1V DC @1700mA

Gateway:5.1V DC @1700mA

Typical Network Configurations

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C HAPTER

VERVIEW

Introduction

This s section provides a description of the functions and features of the SB67030 Deskset. The Deskset provides a user interface for the Business Telephone System. The complete telecommunications system includes:

SB67020 System Gateway - The System Gateway provides control for system components and access to external communications networks. Use the Gateway to add and remove users. (See The System Gateway Adm inistrators Guide).

SB67030 Deskset - The Deskset provides up to 50 desk set user interface for the system..

SB67040 Remote Handset (Optional)- The remote handset duplicates many of the Deskset features and provides a high degree of mobility.

7610 Headset (Optional) - The headset replaces the deskset local handset to provide hands-free operation.

SB67030 Deskset User’s Guide - Overview 25

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Laptop

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Figure 12 illustrates the AT&T Business System network diagram.

Figure. 12 AT&T Business System Network

This chapter covers the following:

1. “Display and Key Functions” on page 27

2. “Programmed Operations Keys” on page 29

3. “Call Appearance (CA)” on page 30

4. “Function Keys” on page 35

5. “Liquid Crystal Display (LCD) Screen” on page 28

6. “The Idle Screen” on page 41

SB67030 Deskset User’s Guide - Overview 26

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Liquid Crystal Display (LCD)

Provides the Graphical User Interface (GUI) for the business system

Voicemail Indicator

Illuminates when a message or messages has been received

Function Keys

a complete set of standard deskset keys with a series of fixed-function keys for operation. The Predefined key’s function depends on the task being performed and are disabled for certain tasks.

Quick Dial

used to access quick dials. The 6 quick dial locations take their name/number from the directory entry

Call Appearance and Programmed Keys

A set of 9 programmed operation keys provides user interaction based on the LCD display activity

Corded Handset

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Display and Key Functions

Figure 13 identifies and describes the main display and key functional areas for the SB67030 Deskset

Figure. 13 SB67030 Deskset Layout

SB67030 Deskset User’s Guide - Overview 27

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Date

Visible at all times, in every screen in the format: 12:00AM Day MMM, DD, YYYY.

Navigation Arrows

The two navigation arrows display solid until animated. The arrows will change to an open arrow for 1 second and return to solid when you press the NAVIGATION key.

DND or Call Forward

The Do Not Disturb (DND) or Call forward indicator illuminates when one of these functions has been activated.

Call Appearance Icons

Call Appearance icons show call status, that compliment LED status indications. There will always be 5 displayed.

Quick Dial

This programmed key provides a two-touch quick dial feature. When pressed, it changes call appearance icons to directory or feature shortcuts.

Programmed Keys

A set of context-sensitiv e keys that provide user interaction based on the LCD display activity.

Extension Number Name

The extension number and name display when in the Idle screen.

New Calls New Messages

Displays the name, number, and time of recently received calls that have not been acted upon.Identifies the existence of new messages and how many.

Help

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Liquid Crystal Display (LCD) Screen

Figure 14 identifies the basic elements and describes the call functions. of the Liquid Crystal Display. This display provides the user interface for the SB67030. Desk Set, and changes based on the task being performed. The initial screen (See “The Idle Screen” on page 41) displays when the system is first turned on or when there is no call activity.

Figure. 14 LCD Screen Description

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Call Appearance Keys

Programmed Keys

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Programmed Operations Keys

The SB67030 Desk Set provides two sets of programmed operation keys, Call Appearance and Programmed, as illustrated in Figure 15. The keys function changes according to the current operation being performed. The five Call Appearance keys on the righ t si de allow you to handle multiple calls. The system uses icons displayed on the LCD screen to identify operations for Call Appearance keys. The four programmed keys on the bottom handle operations based on the current function or task The current function of the Programmed keys is identified by a screen label.

Figure. 15 Sample Call Appearance

SB67030 Deskset User’s Guide - Overview 29

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Timer

Call Information

Call information consists of name and number fields for both incoming and outgoing calls. The following are cases in which the name field may not be displayed:

n You dial the outgoing call by

entering digits

n You dial the outgoing call from

Call Log, Redial, and Directory where there is no name information in the record

n There is no name information

in the CID with an external incoming call

Call Appearance Icon

Call Appearance LED

Call Appearance Keys

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Call Appearance (CA)

Call Appearance feature illustrated in Figure 16, identifies the call information state of the call represented by five backlit CA keys and an associated icon. See “Call Appearance (CA) Icons” on page 31 for a complete description of the available icons. The deskset presents call information in-line with the call appearance programmed key at the side of the display. When there is an incoming call, the CA LED on the key flashes with the incoming ring.

Figure. 16 Sample Call Appearance Screen

SB67030 Deskset User’s Guide - Overview 30

+ 174 hidden pages

VTech Telecommunications 80-6563-00 Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Navigation

In This Manual

Procedures

Additional Documentation

Introduction

Initial Precautions

SB67030 Desk Set Components

Attaching Deskset Stand

Cable Connection

Wall Mounting

Technical Specification

Typical Network Configurations

Introduction

Display and Key Functions

Liquid Crystal Display (LCD) Screen

Programmed Operations Keys

Call Appearance (CA)