VTech Telecommunications 80 6529 00 User Manual

User’s manual

www.vtechphones.com

Model: CS5211

Congratulations

on purchasing your new VTech product. Before using this telephone, please read
the Important safety instructions on page 33

of this manual.

This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech,visit our website at
www.vtechphones.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and
encourages the use of products that save energy and help protect our
environment. We are proud to mark this product with the ENERGY
STAR

Compatible with

Hearing Aid T-Coil

Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.

In Canada, please visit www.vtechcanada.com.

®

label indicating it meets the latest energy efficiency guidelines.

TIA-1083

T

Table of contents

Getting started................1

Parts checklist .................1

Telephone base installation.......2

Battery installation and charging . . . 3

Wall bracket installation..........3

Wall bracket installation ........3

Desktop/tabletop bracket

installation.................4

Handset layout.................5

Telephone base layout...........6

Telephone settings ............7

Date and time..................7

Ringer........................7

Ringer volume .................7

Dial mode.....................8

Home area code................8

Language.....................9

Clear voicemail.................9

Telephone operation ..........10

Make calls ...................10

Answer calls..................10

End calls ....................10

Volume......................10

Channel .....................10

Call waiting...................10

Temporary tone dialing..........10

Redial.......................11

Find handset..................11

Directory.....................11

Store a directory entry ..........11

Dial a speed dial number........16

Reassign speed dial locations....16

About caller ID ................16

Call log......................17

Review the call log.............17

Make call log entries

ready to dial ................18

Dial a call log number...........18

Save a call log entry

to the directory ..............18

Delete from the call log .........19

Delete an entry..............19

Delete all entries.............19

Call log display screen

messages ..................19

Appendix....................20

Handset display screen

messages ..................20

Battery ......................21

Important safety instructions .....22

Troubleshooting ...............23

Operating range...............28

Maintenance..................28

About cordless telephones.......28

Warranty.....................29

FCC, ACTA and IC regulations . . . 31
The RBRC

®

seal...............32

Technical specifications .........33

Index........................34

Character chart ...............12

Review the directory............12

Edit a directory entry ...........12

Delete a directory entry .........13

Copy a directory entry into

speed dial . . . . . . . . . . . . . . . . . . 14

Dial a number from the directory . . 14

Speed dial ...................14

Store a speed dial entry.........14

Edit a speed dial entry . . . . . . . . . . 15

Delete a speed dial entry........16

ii

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.

CHARGE

DEF

ABC

MNO

JKL

W

XYZ

TUV

P

QRS

OPER

TONE

cover

Handset

Telephone line cord

BatteryBattery compartment

Telephone base
power adapter

Telephone base

User’s manual

To purchase a replacement battery or power adapter, visit our website
at www.vtechphones.com or call 1 [phone]. In Canada, go to
www.vtechcanada.com or call 1 [phone].

1

Getting started

Telephone base installation

Install the telephone base as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service

through your telephone line, you must install a DSL filter between each
telephone line cord and telephone wall jack. The filter prevents noise and caller
ID problems caused by DSL interference. Contact your DSL service provider
for more information about DSL filters.

Telephone
wall jack

DSL filter (not included)
required if you have
DSL high-speed
Internet service

Telephone line cord

Telephone base
power adapter

Electrical outlet
(not controlled
by a wall switch)

Telephone base

Use only the power adapter supplied with this product. To order a

•
replacement, visit our website at www.vtechphones.com or
call 1 [phone]. In Canada, go to www.vtechcanada.com or
call 1 [phone].

The power adapter is intended to be correctly oriented in a vertical or

•
floor mount position. The prongs are not designed to hold the plug in place

if it is plugged into a ceiling, under-the-table or cabinet outlet.

2

Getting started

Wall mounting

Your telephone comes ready for table use. If you prefer to mount your
telephone on the wall (optional), it is designed to mount on a standard
telephone wall plate.

You can mount the telephone base on the wall by position it so the mounting
studs will fit into the corresponding holes on the telephone base. Slide the
telephone base down on the mounting studs until it locks into place.

3

Getting started

Battery installation

Install the battery as shown below.

1.

If the battery compartment cover is on the handset, press on the indentation
and slide the cover to remove.

2.

Plug the battery connector securely into the socket inside the handset
battery compartment, matching the color-coded label.

3.

Place the battery with the label THIS SIDE UP facing up and the wires
inside the battery compartment.

4.

Align the cover flat against the battery compartment, then slide it towards
the center of the handset until it clicks into place.

5.

Charge the handset by placing it in the telephone base. The CHARGE light
is on when the handset charges.

1 2 3

4

CHARGE

P

QRSWXYZ

TONE

DEF

ABC

MNO

JKL

TUV

OPER

If the handset will not be used for a long period of time, disconnect and

•
remove the battery to prevent any possible leakage.

•

To purchase replacement battery, visit our website at www.vtechphones.com
or call 1 [phone]. In Canada, go to www.vtechcanada.com or
call 1 [phone].

4

Getting started

Battery charging

Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone
base to charge the battery. For best performance, keep the handset in the
telephone base when not in use. The battery is fully charged after 16 hours of
continuous charging. See the table on page 27 for battery operating times.

If the screen is blank, you need to charge the handset without interruption for
at least 10 minutes to give the handset enough charge to use the telephone
for a short time. The handset beeps and shows BATTERY LOW. If you are
on a call in low battery mode, the handset beeps every minute.

The following table summarizes the battery charge indicators and actions
to take.

Battery indicators Battery status Action

The screen is blank. Battery has no charge

and the handset cannot
be used.

The screen shows
LOW BATTERY a n d

flashes.

--:-- --/-- shows on
the screen.

Battery has very little
charge and the handset
cannot be used.

Battery is charged. To keep the battery charged, place

Charge without interruption until
the screen shows LOW BATTERY
(at least 10 minutes).

Charge without interruption until
LOW BATTERY disappears from
the screen (at least four minutes).

it in the telephone base when not
in use.

5

Getting started

Handset layout

Handset layout

CHARGE light

On when the handset is
charging in the telephone

base.

CID/VOL-

Press to review the call log
when the telephone is not
in use.

Press and hold to adjust
the ringer volume when the
telephone is not in use.

During a call, press to
decrease the listening
volume. A double beep
sounds at the lowest setting.

Press to scroll down while
in programming mode or

reviewing the redial list.

/VOL+

Press to display the directory
when the telephone is not in
use.

Press and hold to adjust
the ringer volume when the
telephone is not in use.

During a call, press to increase
the listening volume. A double
beep will sound when the
highest setting is reached.

Press to scroll up while in
programming mode or reviewing
the redial list.

SELECT

Press to store a programming
option or a directory entry.

OFF

Press to make or answer
a call.

During a call, press to receive
an incoming call when you
receive a call waiting alert.

TONE

Press to switch to tone
dialing temporarily when
using the pulse service

(page 10).

CHAN/REMOVE

Switch to a clearer channel
while on a call.

Press and hold to delete all
records in the call log when
the phone is not in use.

When reviewing the call log
or redial list,

the desired record.

PROG

Press to enter programming
mode while the telephone is
not in use.

press to delete

During a call, press to hang up.
While the handset is ringing,

press to silence the ringer
temporarily.

Press and hold for two seconds
when the telephone is not in use
to erase the MISSED CALLS
display.

During programming, press to
exit without making changes.

#

Press repeatedly to show other
dialing options when reviewing a
call log entry (page 18)

Press to use the CLR
VOICEMAIL feature from the
main menu.

REDIAL/PAUSE

Press repeatedly to review the
redial list.

While dialing or entering
numbers into the directory,

press to insert a dialing pause.

.

6

Getting started

Telephone base layout

FIND HANDSET

Press to page the handset.

IN USE light

Flashes when there is an
incoming call.

On when the handset is in use.

7

Telephone settings

Telephone settings

Set date and time

If you subscribe to caller ID service from your telephone service provider, the
date and time is set automatically with the next incoming call. If you do not
have caller ID service, you can set the date and time manually.

To set the date and time:

1.

Press PROG when the handset is not in use.

2.

Press
press SELECT.

3.

When the month is flashing, press
the correct month and then press SELECT or PROG.

When the date is flashing, press

4.
the correct date and then press SELECT or PROG.

5.

When the hour is flashing, press
the correct hour and then press SELECT or PROG.

6.

When the minute is flashing, press
the correct minute and then press SELECT or PROG.

7.

When AM or PM is flashing, press
or PM. Press SELECT or PROG to save your settings and you hear a
confirmation tone.

8.

Press OFF to return to the idle mode.

CID or until the screen displays DATE/TIME, then

CID or until the screen displays

CID or until the screen displays

CID or until the screen displays

CID or until the screen displays

CID or to choose between AM

When there is a power failure or after battery replacement, the time needs to
be reset.

Ringer

You can select the ringer tone.

To change the handset ringer tone:

1.

Press PROG when the handset is not in use.

2.

Press
Press

Press

3.
You hear a sample of each ringer tone as you scroll through the choices.

Press SELECT or PROG to save your selection and you hear a

4.
confirmation tone.

5.

Press OFF to return to the idle mode.

CID or until the screen displays RINGER: and the current setting.

SELECT

CID or to select RINGER: 1, 2, 3, or 4.

and the current setting flashes.

The current setting flashes.

8

Telephone settings

Ringer volume

You can adjust the ringer volume or turn the ringer off.

Press PROG when the handset is not in use.

1.

2.

Press

CID or until the screen displays RINGER VOL: and the current

setting.

3.

Press SELECT and the current setting flashes.

4.

Press

CID/VOL- or /VOL+ to adjust the ringer level from OFF, LOW or

HI. You hear a sample of the selected ringer level as you scroll through the

choices.

5.

Press SELECT or PROG to save your selection and you hear a confirmation
tone.

6.

Press OFF to return to the idle mode.

-OR-

1.

Press and hold

CID or until the screen displays RINGER VOL: and
the current setting when the handset is not in use. The current setting
flashes and you hear a sample of the ringer volume.

2.

Press

CID/VOL- or /VOL+ to adjust ringer volume from OFF, LOW or

HI. You hear a sample of the selected volume level as you scroll through

the choices.

3.

Press SELECT or PROG to save your selection and you hear a
confirmation tone.

4.

Press OFF to return to the idle mode.

If the ringer volume is set to OFF, RINGER OFF is displayed.

•
When the ringer volume is set to OFF, the handset still rings when you press

•

FIND HANDSET.

Dial mode

If you have touch tone service, the telephone is ready to use as soon as the
battery is charged. If you have pulse (rotary) service, you need to change the
dial mode setting to pulse.

To change the setting:

1.

Press PROG when the handset is not in use.

2.

Press
setting, then press SELECT. The current setting flashes.

Press

3.

CID or until the screen displays DIAL MODE: and the current

CID or

to select TONE or PULSE.

Press SELECT or PROG to save your selection and you hear a

4.
confirmation tone.

Press OFF to return to the idle mode.

5.

9

Telephone settings

Clear voicemail

If you subscribe to voicemail service offered by your telephone service
provider, NEW VOICEMAIL and

icon are displayed

you have new voicemail messages. Contact your telephone service provider
for more information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the
handset turn off automatically.

on the handset when

Use t

he clear voicemail indicator feature when the telephone indicates that

there is new voicemail but there are none (for example, when you have
accessed your voicemail while away from home). The clear voicemail feature
only turns off the indicators; it does not delete your voicemail messages. As
long as you have new voicemail messages, your telephone service provider
continues to send the signal that turn on the indicators.

To manually turn off these indicators:

1.

Press PROG when the handset is not in use.

2.

Press

CID or until the screen displays CLR VOICEMAIL, then press

SELECT. The screen displays CLEAR? and YES flashes.

3.

Press SELECT or PROG to confirm your selection and you hear a
confirmation tone.

4.

Press OFF to return to the idle mode.

Your telephone service provider may alert you of new messages with a stutter
(broken) dial tone. Contact your telephone service provider for details.

Home area code

If you dial local calls using only seven digits (area code not required), you can
program your home area code so that when you receive a call within your local
area, the telephone number is automatically stored without the area code in
the call log.

To change the setting:

1.

Press PROG when the handset is not in use.

2.

Press

CID or until the screen displays

press SELECT. The stored area code is displayed with the first digit flashing.
Use the dialing keys (0-9) to enter the desired home area code or press

3.

CHAN/REMOVE to delete a digit.
Press SELECT or PROG to confirm and you hear a confirmation tone.

4.

Press OFF to return to the idle mode.

5.

If, in the future, your telephone service provider requires you to dial the area
code when making a local call, or, if you move to a location that requires it,
delete the home area code you have already programmed following the steps
above. After you have deleted the home area code, _ _ _ appears in the display.

HOME AREA CODE. then

10

Telephone settings

LCD language

The LCD language is preset to English. You can select English, Francais or
Espanol to be used in all screen displays.

To select a language:

1.

Press PROG when the handset is not in use.

2.

Press
press SELECT.

3.

Press
then press SELECT to save your setting and you hear a confirmation tone.

Press OFF to return to the idle mode.

4.

CID or until the screens displays LANGUAGE, then

CID or to choose from ENGLISH, FRANCAIS or ESPANOL,

11