VTech Telecommunications 80-5750-00, 80-5750-01 Users manual

Page 1

NEED HELP?

This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone. Please take the time to review thoroughly to ensure proper installation and the beneﬁt of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com.

VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377

Page 2

Parts Check List:

1. Handset(2)

2. Base Unit

3. Telephone line cord

4. Batteries(2)

Parts Check List

To purchase replacement batteries, visit us on the web at www.vtechphones. com or call VTech Communications, Inc. at 1-800-595-9511. In Canada, contact VTech Telecommunications Canada Ltd. at www.vtechcanada.

com or 1-800-267-7377.

5. Base Power Adapter

6. Handset Charger

7. Charger Power Adapter

8. User’s Manual

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Page 3

Installation

Install Handset Battery

a) R e m o v e b a t t er y

compartment cover by pressing on the i n d e n ta ti o n a n d sliding downwards.

b) Align the two holes in the plug with

the socket pins, then snap the plug into place.

c) Place the battery in the compartment

with the wires in the lower right corner. Angle the top of the battery under the top claws ﬁrst, then snap the bottom of the pack in. Place the wires under the guide, located below the battery.

d) Replace cover by sliding it up into

place.

e) Place the handset in its base when

not in use to ensure maximum daily performance.

Choose Location

For maximum performance of your cordless telephone system:

1. Choose a central location for your base unit.

2. Install your base unit and extension han d s ets a w a y fr o m elec t r onic e q u i p m e n t , s u c h a s p e r s o n a l com p u ter s , tel e v isio n sets a nd microwave ovens.

3. In locations where there are multiple cordless telephones, separate base units as much as possible.

4. Install your telephone equipment away from heat sources and sunlight.

5. Avoid excessive mo ist ure, dust or extreme cold.

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Installation

Table/Desk Installation

Wall Mounting

After charging the battery for at least 12 hours, connect the telephone line

cord. Connect the power cord.

1. Run the power and telephone

cords through the slot, then

connect them to the jacks located

on the underside of the base.

2. Plug the AC adapter into an

electrical outlet. If the battery

has not been previously charged,

place the handset in the base,

and allow it to charge for 12

hours (or overnight). Connect

the telephone line cord to the

wall jack.

Page 5

Installation

3. Mount the base on the wall. Position the base unit so the mounting

studs will ﬁt into the holes on the wall mount bracket. Slide the base

unit down on the mounting studs until it locks into place.

Charge the Handset Battery

Place the handset in the base. Charge the battery for at least 15 hours the ﬁrst time.

Set Language Mode

• Press PROG, and then press or until LANGUAGE is

displayed. Press SELECT.

• The current setting blinks. Press

or until the screen displays

the correct language(

English or Spanish).

• Press SELECT to save the language mode.

Check for Dial Tone

After the batteries are charged, pick up the handset and press PHONE; you should hear a dial tone. If you do not, try this phone in another phone jack

Set the Dial Mode

If you have touch tone service, the phone is ready to use as soon as the batteries are charged. If you have dial pulse (rotary) service, you’ll need to change the dial mode.

• Press PROG on the handset.

• Press or until the screen displays DIAL MODE: and the

currently selected mode.

• Press SELECT. The current setting blinks.

• Press to select TONE or PULSE.

• Press SELECT to save.

Set Handset Date and Time

If you subscrib e to c aller ID service, t he d at e and time will be se t automatically with the ﬁrst incoming call.

If you do not have CID service,

you can set the date and time manually.

• Press

PROG on the handset.

• Press

or until DATE/TIME is displayed. Press SELECT.

• The month is ﬂashing. Press

or until the screen displays the

correct month. Press

SELECT.

• The day is ﬂashing. Press or until the screen displays the correct

day. Press

SELECT.

• The hour is ﬂashing. Press

or until the screen displays the

correct hour. Press

SELECT.

• The minute is ﬂashing. Press

or until the screen displays the

Page 6

Handset Operation

Telephone Operation

correct minute. Press SELECT.

• AM or PM is ﬂashing. Press or to choose between AM or PM. Press SELECT.

Handset Ringer Style/Battery Save

You can select from four different handset ringer styles, or turn the ringer off and extend the battery life.

1. With the handset in idle (off)

mode, press PROG.

2. Press

▲

until the screen displays RINGER: and the currently

selected ringer.

3. Press SELECT. The current setting blinks, and you will hear a sample of the ring.

4. Press

▲ or ▼

to select RINGER: 1, 2, 3, 4 or OFF. You will hear a

sample of each ring tone.

5. Press SELECT to choose the displayed ringer setting.

Clear Message Waiting Alert

• Press PROG.

• Press or until screen displays MESSAGES WAITING.

Press

SELECT.

• MSG ALERT OFF and the current setting will display.

• Press or to change from YES or NO.

• Press SELECT to choose the desired setting.

Installation

MSG ALERT OFF:Y

1. Make a Call Press before or after dialing number to place a call.

2. Flash/Call Waiting Press to begin a call, then dial a number. During a call, press to receive an incoming call, if Call Waiting is activated.

3. Channel

4. Delete Press to mute microphone. While reviewing call log, press

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Page 7

Telephone Operation

1. Page Key

• Press the Locate handset key to page the handset.

• Press it s econd time to cancel a page.

• Th e bas e will ring t he ha ndset for one minute be fo re ending the page automatically.

• The handset can also cancel the page by pressing the

OFF key.

Base Operation

�

Temporary Tone Dialing

If you have pulse (rotary) service, you can change from pulse dialing to touch tone dialing during a call by pressing * TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services.

1. Dial the number.

2. Press * TONE. Buttons pressed after this send touch tone signals.

After you hang up, the phone automatically returns to pulse service.

and hold to clear Caller ID log.

5. Handset Volume Use the directional arrows to adjust the volume of the handset

speaker.

6. Select Press to display menu, or to select highlighted item from menu.

7. Program

8. Off During a call, press to hang up. While using menus, press to cancel an operation, back up, or exit the menu display

9. Answer a Call (any key) Press any key to answer a call.

10. Redial/Pause Press to view redial memory. While entering numbers, press and hold to insert a dialing pause.

Call Forward

An external call can be forwarded from one Handset (HS1) to the other Handset (HS2).

Page 8

Telephone Operation

Display Screen Messages

Screen Displays: When:

** RINGING **

There is a call coming in.

CONNECTING...

The handset is waiting for dial tone.

PHONE ON

The handset is in use.

MESSAGES WAITING

You have been alerted by the telephone company that you have receieve new voice mail.

** PAGING **

The base is paging the handset.

BATTERY LOW

The battery needs to be recharged.

SCANNING...

The handset is changing to another of the 30 channels available.

NO CONNECT

Displays and a sad tone sounds when the base power is off and PHONE is pressed.

RINGER OFF

The handset ringer is turned off.

1. While on a call, press SELECT to forward the call to HS2. HS1

will dis

play:

HS2 will ring and show:

NOTE: If HS2 can not be found, HS1 will generate a sad tone and continue the call automatically. Before HS2 answers, HS1 can press PHONE to cancel the forward function and continue the external call.

2. Press any key except

OFF on HS2 to answer the forwarded call.

HS1 will return to the idle screen.

NOTE: If HS1 does not respond within 30 seconds, HS1 will start ringing until you press

PHONE to pick up the returned call. If the returned

call is not answered within another 30 seconds, the external call will end automatically.

TRANSFERING CALL

CALL TRANSFERING

Page 9

You can store telephone numbers you call frequently in two different ways, as speed dial numbers, or in the directory. Each number can have up to 24 digits. You will program names to go with the numbers, each can have up to 15 characters.

Up to ten numbers and names can be stored, total. You can store as many as nine numbers with names into speed dial memory locations you assign (1 through 9). You can also store numbers with names alphabetically in the directory. See Telephone Directory for instructions.

Store a Number/Name in Memory:

1. Press PROG on the handset.

Press ▼ or ▲ until the screen displays SPEED DIAL.

3. Press SELECT

. The screen displays ENTER 1-9. NOTE: When memory is full the screen displays MEMORY FULL, an error tone sounds,and you cannot store a new number until you delete a record in speed dial memory or telephone director y.

4. Press the key (1 through 9) for the memory location where you want

to store this entry, the screen displays ENTER NAME

. NOTE: If the location is not empty, your new entry will be stored in place of the old and the ﬁrst entry will be deleted. Take caution to not save over entries you do not wish to delete from memory.

5. Using the chart below, enter up to 15 characters for the name you’re

storing with the number. Use

▼

to backspace and make corrections;

use

▲

to advance and add a space.

Speed Dialing

6. When you ﬁnish entering the name, press SELECT or PROG. The

screen displays

ENTER NUMBER.

7. Enter the telephone number using the number keys. Us

▼

to backspace and make corrections. After at least one digit has been entere d, press REDIAL/ PAU SE to store paus es in the dialing sequence, if necessar y.

Press Once Twice 3 Times 4 Times 5 Times 6 Times

1 1

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S 7

8 T U V 8

9 W X Y Z 9

0 0

* *

# & ‘ , - . #

Page 10

Speed Dialing

SPEED EDIT ERASE

8005959511 01

SPEED EDIT ERASE

8005959511 01

SPEED EDIT ERASE

8005959511 01

8. Press SELECT or PROG to store your entry. The screen displays DISTINCT RING? and the current setting.

Press ▼ or ▲ to change the setting. Choose Y (for yes) if you wish

the phone to alert you to calls from this number by changing to a distinctive ringing pattern after the ﬁrst ring. Choose N for a normal ringing pattern.

10. Press SELECT or PROG to conﬁrm your selection. If you chose Y,

a D will be displayed with the directory entry.

Edit a Number/Name Stored in Speed Dial Memory

1. Press and hold the memory location key (1 through 9) of the entry

you wish to edit.

2. When the screen displays the entry you want to edit, press

SELECT.

Then press ▼ or ▲ until EDIT ﬂashes.

3. Press SELECT. The screen displays the name and number. The

cursor appears at the end of the name. Use ▼, ▲ and the dial pad keys to edit the name. Press SELECT to move on to edit the number. Use

▼

to backspace and make corrections. Press SELECT to move

to edit the distinctive ring setting. Press SELECT to save.

Delete a Number/Name Stored in Memory

1. Press and hold the memory location key (1 through 9) of the entry

you wish to delete.

2. When the screen displays the entry you want to delete, press SELECT. Then press

▲ or ▼

until ERASE ﬂashes.

3. Press SELECT. The screen displays

4. Press

▲ or ▼

until YES ﬂashes.

5. Press SELECT. You’ll hear a conﬁrmation beep.

Dial a Memory Number

• Press and hold the memory location key (1 through 9) of the entry you

wish to dial.

Page 11

Telephone Directory

Speed Dialing

• Press PHONE to dial the displayed memory number.

Reassign Locations in Memory

1. Press and hold the memory location key (1 through 9) of the entry

you wish to reassign.

2. When the screen displays the entry you want to reassign, press SELECT

Then press

▲

until SPEED ﬂashes.

3. Press SELECT. The screen displays ENTER 1-9.

4. Press the keys (1 through 9) to reassign this entry into another memory location.

Your phone can store 30 (including the nine speed dial entries) numbers with names (up to 15 characters for the name and 24 digits for the number) in each handset.

Store a Number/Name in the Directory

1. Press PROG. The screen displays DIRECTORY.

2. Press SELECT. The screen displays ENTER NAME.

3. Using the chart in pg10, enter up to 15 characters for the name you’re

storing with the number. Use

▼

to backspace and make corrections;

▲

to advance and add a space.

4. Whe n you finish enter ing the name, press SELECT

or PROG.

The screen displays ENTER NUMBER.

5. Enter the telephone number. Use

▼

to backspace and make corrections. Press

REDIAL/PAUSE to store a pause in the dialing sequence.

-ORPress REDIAL/PAUSE to display the last number dialed from this phone.

6. Press SELECT or PROG. The screen displays DISTINCT RING? and the current setting.

Press

▼ or ▲

to change the setting. Choose Y (for yes) if you wish the phone to alert you to calls from this number by changing to a distinctive ringing pattern after the ﬁrst ring. Choose

N for a normal

ringing pattern.

SPEED EDIT ERASE

8005959511 01

Page 12

Telephone Directory

Edit a Number/Name Stored in the Directory

1. Press

▲

(DIR). The screen displays DIRECTORY.

2. Press

▼ or ▲

to scroll alphabetically through the entries stored in

the directory.

-OR-

Press the dial pad key for the ﬁrst letter of the entry you want to edit.

3. When the screen displays the entry you want to edit, press

SELECT.

Then press

▼ or ▲

until EDIT ﬂashes.

4. Press SELECT

. The screen displays the name and number. The cursor

appears at the end of the name. Us

e ▼,

▲

and the dial pad keys to

edit the name. Press

SELECT to move on to edit the number. Use

▼

to back space and make corrections. Press SELECT to move on to edit the distinctive ring setting.

5. Press SELECT to save the edited information.

Delete a Number/Name Stored in the Directory

1. Press

▲

(DIR). The screen displays DIRECTORY.

2. Pres

▼ or ▲

to scroll alphabetically through entries in the

directory.

-OR-

Press the dial pad key for the ﬁrst letter of the entry you want to delete.

SPEED EDIT ERASE

8005959511 01

SPEED EDIT ERASE

8005959511 01

8. Press SELECT or PROG to conﬁrm your selection. If you chose Y, a D will be displayed with the directory entry.

3. When the screen displays the entry you want to delete, press SELECT

Then press

▼ or ▲

until ERASE ﬂashes.

4. Press SELECT. The screen displays ERASE NO YES and the number. The current choice ﬂashes.

5. Press

▼ or ▲

until YES ﬂashes.

6. Press SELECT

. You’ll hear a conﬁrmation beep.

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VTech L 800-595-9511

5/01 5:40 28

Long distance call

Date of call

Time of call

Position of call in call history

Pa rty ha s called two o r m o r e times

Caller’s telehone number

Caller’s name

OLD

NEW

Telephone Directory

Caller ID Operation

SPEED EDIT ERASE

8005959511 01

Dial a Number from the Directory

1. Press

▲

(DIR). The screen displays DIRECTORY.

2. Pres

▼ or ▲

to scroll alphabetically through entries stored in

directory.

-OR-

Press the dial pad key for the ﬁrst letter of the entry you want to dial.

3. When the number you want to dial is displayed, press PHONE

Move a Number/Name to the Memory

1. Press

▲

(DIR). The screen displays DIRECTORY.

2. Pres

▼ or ▲

to scroll alphabetically through directory.

-OR-

Press the dial pad key for the ﬁrst letter of the entry you want to move.

3. When the screen displays the entry you want to move, press SELECT. Then pres

▲

until SPEED ﬂashes

4. Press SELECT. The screen displays ENTER 1-9.

5. Press the key (1 through 9) to move this entry from the normal directory to the speed dial memory and assign the memory location. You’ll hear a conﬁrmation beep. A memory location number (01 through 09) will be displayed with this entry. You’ll hear a conﬁrmation beep.

Page 14

Caller ID Operation

About Call History (Caller ID)

Your phone can store up to 30 calls in its caller ID memory. The most recent call will have the highest number. When the memory is full, the oldest call will be deleted to make room for new incoming call information.

For each call that comes in, the screen displays the following information between the ﬁrst and second rings:

• Your caller’s name (15 letters are sent by your telephone company).

• The caller’s area code and telephone number.

• The time and date of the call.

• The repeat tag (

*) in the upper right corner, indicating the party has called more than once. If you answer a call before the information appears on the screen, it will not be in the call history.

Review Call History

1. Press

(CID) to view call history.

2. Use and to scroll through records in call history.

Delete Records from Call History Delete a Speciﬁc Call:

1. Locate the record you want to delete from call history.

2. Press DELETE. You’ll hear a conﬁrmation beep.

Delete All Calls:

With the handset in idle (OFF) mode, press and hold DELETE The

screen displays

ERASE ALL NO YES. The current choice ﬂashes.

2. Press

or until YES ﬂashes.

3. Press SELECT. You’ll hear a conﬁrmation beep.

Dial a Displayed Number

1. Locate the record in call history that you want to dial.

2. If you wish to change how the number is dialed, press #. The screen displays alternate dialing options:

3. Press SELECT. Press until DIAL ﬂashes.

DIAL PROGRAM

595-9511

1-595-9511

800-595-9511

DIAL PROGRAM 80059 595 11

5/01 5:40

PM OLD28

Page 15

Caller ID Operation

Store a Call History Record in the Directory

1. Locate the record in the call history you want to store in the directory.

2. If you wish to change how the number is dialed, press #. The screen displays alternate dialing options:

3. Press SELECT. then press until PROGRAM ﬂashes.

4. Press SELECT three times. The screen displays:

5. Press

or to select Y or N for distinctive ringer.

6. Press

SELECT.You will hear a conﬁrmation beep.If you choose Y in

step 5 a

D will be displayed with the directory entry.

Display Screen Messages

4. Press SELECT. again. The number is automatically dialed.

-OR When the number is correctly displayed for dialing, press

PHONE.

DIAL PROGRAM 80059 595 11

5/01 5:40

PM OLD28

DIAL PROGRAM 80059 595 11

5/01 5:40

PM OLD28

Screen Displays:

When:

PRIVATE

The other party is blocking name information.

The other party is blocking name and number information.

UNKNOWN

Your phone company is unable to receive information about this caller’s name and/or number.

Your phone company is unable to receive information about this caller name and number.

DIAL PROGRAM

595-9511

1-595-9511

800-595-9511

Page 16

Battery Care and Maintenance

• A fully charged battery provides an average talk time of about six hours.

• The battery needs charging when: — A new battery is installed in the handset. — The phone beeps twice every ﬁve seconds. — The screen displays BATTERY LOW and the low battery icon.

• Place the handset in the base so the

CHARGING light turns on. The

battery is typically fully charged in 12 hours.

• You can keep the battery fully charged by returning the handset to the base after each use.

CAUTION: To reduce the risk of ﬁre or injury to persons or damage to the telephone, read and follow these instructions carefully: Charge the battery provided with or identiﬁed for use with this product only in accordance with the instructions and limitations speciﬁed in the User’s Manual.

Replacing the Handset Battery

1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward.

2. Lift out the old battery and disconnect.

3. Align the two holes in the new battery’s plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in Installation, on page 5.

4. Replace the cover by sliding it up into place.

5. The new battery must be charged before using the phone. Place the handset in the base and allow it to charge for at least 12 hours the ﬁrst charge. The telephone might operate before that, but for best performance, let the battery charge fully.

Batteries

Page 17

If you have difﬁculty operating your phone, the suggestions below should solve the problem. If you still have difﬁculty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

Problem Suggestion

My phone doesn’t work at all.

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged ﬁrmly into the base unit and the telephone wall jack.

• Charge the battery in the handset for 12 hours. For optimum daily performance, return the handset to its base when not in use.

• Reset the base. Unplug the unit’s electrical

power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• You may need to purchase a new battery, please refer to the Batteries section of this user’s manual.

I cannot get a dial tone.

• First try all the suggestions above.

• Move the handset closer to the base. You might have moved out of range.

• Reset the base. Unplug the unit’s electrical power.

Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Your line cord might be malfunctioning. Try installing a new line cord.

• You may need to pur chase a n ew b attery,

please refer to the Batteries section of this user’s manual.

• If the previous suggestions don’t work, disconnect

the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

I cannot dial out. • Make sure you have a dial tone before dialing. The

handset may take a second or two to ﬁnd the base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Make sure your phone is set to the correct dial

mode for the type of service that you have (pulse or touchtone). Refer to the Installation section of this user’s manual to set the dial mode.

Troubleshooting

Page 18

Problem Suggestion

I cannot dial out. • If the other phones in your home are having the

issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

• Eliminate any background noise. Noise from a television, radio or other appliance may cause the phone to not dial out properly. If you cannot eliminate the background noise, ﬁrst try muting the handset before dialing, or dialing from another room in your home with less background noise.

My handset beeps four times and isn’t performing normally.

• Make sure the power cord is securely plugged into the base. Plug the unit into a different, working outlet not controlled by a wall switch.

• Move the handset closer to the base. You might

have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to Charge Light is Off in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

No Connect displays on my handset.

• Move the handset closer to the base. You might

have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

Troubleshooting

Page 19

Problem Suggestion

The batteries will not hold a charge.

• Charge the battery in the handset for 12 hours. For optimum daily performance, return the handset to its base when not in use.

• You may need to purchase a new battery, please refer to the Batteries section of this user’s manual.

• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

I get noise, static, or weak signal even when I’m near the base.

• Press the CHAN button while on a call until the

interference has been eliminated.

• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

My handset does not ring when I receive a call.

• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this User’s Manual.

• Make sure the telephone line cord is plugged ﬁrmly into the base unit and the telephone jack. Make sure the power cord is plugged in.

Troubleshooting

Page 20

Problem Suggestion

My handset does not ring when I receive a call.

• You may be too far from the base unit.

• Charge the battery in the handset for 12 hours. For optimum daily performance, return the handset to its base when not in use.

• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

• The layout of your home or ofﬁce might be limiting the operating range. Try moving the base to another location, preferably on an upper ﬂoor.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.)

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radi o towers, pager towers, cell phones, intercoms, room monito rs, televisions, pe rsonal computers, kitchen appliances and other cordless phones

• Your line cord might be malfunctioning. Try

installing a new line cord.

My calls fade or cut in and out while I’m using my handset.

• Press the CHAN button while on a call until the

interference has been eliminated.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radi o towers, pager towers, cell phones, intercoms, room monito rs, televis ions, pe rsonal c omputers, kitchen appliances and other cordless phones

Troubleshooting

Page 21

Problem Suggestion

My calls fade or cut in and out while I’m using my handset.

• Relocate your phone to a higher location. The phone will get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

I hear other calls while using my phone.

• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

I hear noise in the handset, and none of the keys or buttons work.

• Make sure the power cord is plugged in.

The charge light is off.

• Clean the handset and base charging contact

each month using a pencil eraser or cloth.

• Make sure the power and line cords are

plugged in correctly and ﬁrmly.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

My Caller ID isn’t working.

• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone.

• Your caller must be calling from an area that

supports caller ID.

• Both you and your caller’s telephone companies

must use caller ID compatible equipment.

Troubleshooting

Page 22

Problem Suggestion

Common cure for electronic equipment.

If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):

1. Disconnect the power to the base.

2. Disconnect the handset battery, and spare battery, if applicable.

3. Wait a few minutes.

4. Connect power to the base.

5. Re-install the battery (ies).

6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for this to take place.

Troubleshooting

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth

slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Maintenance

Warranty Statement

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water.

If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

What does this limited warranty cover?

• The manufacturer of this VTech prod uct, V Tech C ommunicat ions, warran ts to th e hold er of a valid proof of purchas e (“Consumer ” or “you”) that t he product and all accessor ies provided by V Tech in the sales p ackage (“Pro duct” ) are free from material defects in material an d workma nship, pursua nt to t he follow ing terms a nd conditions , when i nstalled and u sed normally and in accordance with operation instructions. This limited warranty extends o nly to the Consumer for P roducts pu rchased an d used in the Uni ted States of Americ a.

What will VTech Communicati ons do if the Pr oduct is n ot free fro m materi al defec ts in materials an d workmanship during the limited warranty period (“Materially Defective Product”)?

• Durin g the limited warrant y period, VTech’s autho rized serv ice represe ntative will repair o r replace at V Tech’s

option , w ithout charge, a Materially Def ective Produc t. If we repair this produc t, we may use new or refurbis hed

replace ment parts. I f we choo se to repl ace this product, we may replace it with a new or refurbis hed product of the sam e or similar d esign. VTech will re turn repair ed or replac ement products to you in work ing condit ion.

Page 23

Warranty Statement

VTech will retai n defecti ve parts, modul es, or equipment. Repai r or replacemen t of Product, at V Tech’s option, is your exclu sive remedy. You shoul d expect the repair or r eplacement to take a pproximatel y 30 days.

How long is the limited warranty period?

• The limi ted warranty period for th e product ex tends for ONE (1) YEAR from the date of purcha se if we repair or replace a Materially Defect ive Pr oduct under the terms of this limited warranty. This limited warranty also applies to repaired or repla cement Products for a period of either (a) 90 days from the date the rep aired or replacement Product i s shipped to you or (b) the t ime remaining on the o riginal one-year w arranty; wh ichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover

1. Product that has be en subjected to misus e, accident , shipping or other phys ical damage, improper ins tallation, abnorma l operation or hand ling, negle ct, inundat ion, ﬁre, water or ot her liquid intrusi on; or

2. Produc t that has been damaged due to repa ir, altera tion or modiﬁcation by anyone

other than an au thorized

servi ce represen tative of VTech; o r

3. Produc t to the extent that the pro blem experi enced is caused by signal co nditions, networ

k reliab ility or ca ble

or antenna sy stems; or

4. Product to t he extent that t he problem is c aused by use with non -VTech elect rical accessor ies; or

5. Produc t whose warranty/q uality stickers, Produ ct serial numbers plate s or electro nic serial numbe rs have been removed, a ltered or rend ered illegible; o r

6. Produc t purchased, used, servi ced, or s hipped for repair from outside the United States, or used for commerci al or instit utional pur poses (inc luding but no t limited to Prod ucts used for renta l purposes ); or

7. Product re turned with out valid proof of purc hase (see 2 below); or

8. Char ges for installati on or set up, adjustment of cust omer controls , and installatio n

or repair of systems outsi de

the unit.

How do you get warranty service?

• To obtain warranty servic e in the United States of America, call 1-800 -595-9511 for i nstructio ns regarding where to return the Product. Before callin g for servic e, please check the user’s manual. A check of the Product contro ls and feature s may save you a service c all.

• Except as provided by applicable law, you assume the r isk of l oss or damage during transit and transport ation and are respon sible for delivery or ha ndling char ges incurre d in the transpor t of Product (s) to the servi ce location. VTech w ill retu rn repa ired or replaced product un der thi s limite d warran ty to you, transport ation, d elivery or handlin g charges pre paid. VTech assumes n o risk for damag e or loss of the Produc t in transit.

• If the Produc t f ailure is not covered by this limited warranty, or proof of purcha se does not meet the terms of this limited wa rranty, VTech wi ll notify yo u and will req uest that you author ize the cost of repa ir prior to any f urther repair ac tivity. You must pay for the c ost of repair a nd return shi pping costs for the repair of Prod ucts that are not covere d by this limite d warranty.

What must you return with the Product to get warranty service?

1. Return the enti re original package an d contents in cluding the Produc t to the VTech servic e locatio n along with a descri ption of the ma lfunction o r difﬁculty;

2. Incl ude

“valid proof of purchas e” (sales receipt) identif ying the Product purch ased (Product model) and the date

of purcha se or receipt ; and

3. Provide your n ame, comple te and correc t mailing address, a nd telephone numb er.

Other Limitations

• This warran ty is the complete and exclu sive agreement between you and VTech. It super sedes all other written or oral c ommunic ations related to t his Pro duct. VTech provides no ot her warranties for t his pro duct. The warrant y exc lusively describe s all of VTech’s responsib ilities regarding the produ ct. There are no other express warranti es. No one is aut horized to make modi ﬁcations to t his limited warrant y and you should not r ely on any such mod iﬁcation.

State Law Right s: This warranty gives you speciﬁc legal righ ts, and y ou may also have other righ ts whi ch var y

from state t o state.

Limi tations: Implied warranti es, i ncluding those of ﬁ tness for a particu lar purpose and merchantabil ity (an

unwrit ten warrant y that the prod uct is ﬁt for or dinary use) are lim ited to one year from dat e of purchase. Some states do not allow limitat ions on how long an implied warranty l asts, so the above limitation may no t apply to you.

• In no event shal l VTech be l iable for any indirect, special, incidental, consequential, or similar damages (including,

but not limited to lost proﬁts or revenue, inabili ty to use the product, or other assoc iated equipmen t, the co st of substitu te equipme nt, and claims by thir d parties) resu lting from the use of this produ ct. Some states do not allow th e exclusion or l imitation of in cidental or c onsequential d amages, so the above limitatio n or exclus ion may not appl y to you.

Page 24

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ﬁre,

electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth

for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing

serious damage.

6. Slots and openings in the back or bottom of the base unit and handset are provided for ve ntilation . To protect

them from ove rheati ng, th ese openi ngs must not be blocked by placing the product on a soft surface such as

a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should

not be placed in any area where proper ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not

sure of the type of power supply in your home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking

on it.

9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous

voltage points or short out parts that could result in a risk of ﬁre or electric shock. Never spill liquid of any kind on

the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility.

Opening or removing parts of the base or handset other than speciﬁed access doors may expose you to

dangerous voltages or other risks . Incor rect re assembl ing ca n cau se elec tric sh ock whe n the p roduct is

subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of ﬁre or electric shock.

12. Unp lug this produ ct from the wall outlet and refer ser vicing t o an aut horize d ser vice facility und er the

following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls

that are covered by the operating instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal

operation. E. If the product ha s be en d ropped and the base and/or handset has been damaged. F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric

shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

15. Only p ut the handset of your telephone next to your ear when it is in normal talk.

Important Safety Instructions

FCC, ACTA and IC Regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These require

ments are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular in

stallation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Page 25

FCC, ACTA and IC Regulations

Changes or modiﬁcations to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopt

ed by the Administrative Council for Terminal Attachments (ACTA). The label on the back o

r bottom of this equipment contains, among other things, a product identiﬁer in the format US: AAAEQ##TXXXX. This identiﬁer must be provided to your local telephone company upon re

quest.

The plug and jack used to connect this equipment to premises wiring and the telephone net

work must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identiﬁer (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ﬁve (5.0) or less. For more information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equip

ment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may tempo

rarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notiﬁed as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to ﬁle a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone num

bers (e.g., police, ﬁre, medical) in these locations. If you do store or test emergency numbers, please:

• Remain on the line and brieﬂy explain the reason for the call before hanging up.

• Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this

Page 26

FCC, ACTA and IC Regulations

The RBRC Seal

The RBRC Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our

environment and conserving natural resources.

RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.

device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC: ‘’ before the certiﬁcation/registration number only signiﬁes that the Industry Canada technical speciﬁcations were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termina

tion on an interface may consist of any combination of devices subject only to the require ment that the sum of the RENs of all the devices does not exceed ﬁve.

Page 27

Enhanced 2.4GHz Technology–Your phone operates on a dual band transmission that combines the best of 2.4GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones.

Frequency Control Crystal controlled

PLL synthesizer

Transmit Frequency Base: 2410.2–2418.9 MHz

Handset: 912.75–917.10 MHz

Receive Frequency Base: 912.75–917.10 MHz

Handset: 2410.2–2418.9 MHz

Channels 30

Nominal Effective Range Maximum power allowed FCC and

IC. Actual operating range may vary according to environmental conditions at the time of use.

Size Handset: 185.5mm X 53.4mm X 41mm

Base: 122.5mm X 107.5mm X 88.6mm Charger: 81mm X 76mm X 52mm

Weight Handset: 117.6 grams

Base: 125 grams Charger: 39.2 grams

Power Requirements Handset: 3.6V 300mAH Ni-Cd Battery

Base: AC 9V @ 250mA CHARGER: DC 6V @200mA

Memory Speed Dial: 9 Memory locations, 24

digits per location

Directory: 10Memory locations, 24 digits per location

CID: 30 Memory locations

Technical Speciﬁcations

Page 28

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distrubuted in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon.

Distributed in Canada by VTech Communications Canada Ltd., Richmond, B.C. V6X 1Z9.

91-XXXXXX-010-000