Page 1
User Manual (Part 2)
2.4 GHz Cordless
Telephone/Answering
System 2525
with Caller ID & Call Waiting
Page 2
1
Table of contents
Copyright © 2003 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corporation.,
licensed to Advanced American Telephones.
User Manual (Part 2)
2.4 GHz Cordless
Telephone/Answering
System 2525
STOP!
See page 7
for easy instructions
You must install and
charge the battery before
using the telephone
For customer service or product
information, visit our web site at
www.telephones.att.com
or call 1-800-222-3111
Please also read
Important Product Information
Enclosed in product package
Add new handsets to make your phone more versatile (see page 36)
Your telephone can accommodate up to four cordless handsets. You can add new
handsets (sold separately) at any time.
The handset provided with your telephone is automatically registered as Handset 1.
Additional handsets are assigned numbers in the order they are registered (2, 3, 4, etc.).
Handset 1 Handset 2 Handset 3
Getting Started
Quick reference ...................................2
Parts checklist .......................................4
Before you begin ..................................5
Telephone base installation................6
Battery installation & charging ..........7
Wall mounting ......................................8
Belt clip & optional headset...............9
Telephone Operation
Basic handset operation ...................10
Basic base operation .........................11
Options during calls ..........................12
Intercom calls .....................................13
Handset settings.................................14
Base settings........................................15
Handset clock settings......................16
Phonebooks
Handset and base phonebooks.......17
New phonebook entries..................18
Phonebook search.............................19
To dial, edit or delete a listing........20
Caller ID Logs
How Caller ID works .......................21
To review Caller ID logs..................22
To dial a Caller ID entry..................23
Answering System Operation
Answering system operation ..........24
Day and time announcements ........25
Outgoing announcements................26
Announce Only mode ......................27
Changing feature options.................28
Message playback (at base)..............29
Message playback (at handset)........30
Recording and playing memos ........31
Message window displays.................32
Remote access....................................33
Appendix
Display screen status icons..............34
Alert tones & indicator lights..........35
Adding new handsets ........................36
Charging spare batteries ..................37
In case of difficulty .............................38
INDEX..................................................40
Technical specifications ....................42
Spare remote access card................43
Page 3
Answering system controls (see pages 24-33)
ON/OFF ..................Press to turn answering system on or off
DELETE ..................Press to delete message currently playing
TIME SET................Press to set date and time
MENU......................Press to review or change answering system options
CHANGE ................Press to change a menu option
RECORD ................Press to record a memo or outgoing announcement
3
Getting Started
2
Getting Started
Off/Clear
During a call, press to hang up.
While using menus, press to cancel an
operation, back up to the previous
menu, or exit the menu display.
Quick reference guideQuick reference guide
Speaker
Press to activate handset speakerphone. Press again to hang up.
Softkeys
Press a softkey to select a menu item
displayed just above the key.
Phone/Flash
Press to begin a call, then dial a number.
During a call, press to receive an incoming
call, if Call Waiting is activated (see page 12).
Sound Select
Press to customize speaker sound for
clear speakerphone conversations (see
page 12).
Telephone function keys (see pages 11-15)
SOFTKEYS ............Press to select menu item displayed just above the key
FLASH ....................During a call, press to receive an incoming call, if
Call Waiting is activated
VOLUME ................Press to adust speakerphone listening volume
MUTE ......................Press to silence microphone; press again to resume
SPEAKERPHONE ..Press to answer incoming call or intercom page
Handset Telephone Base
Answering
system
controls
Telephone
function keys
Swivel antenna fully
upright for best results
Xfer/Intercom
Press to transfer a call or initiate an
intercom conversation (see pages 10 & 13).
Redial Log
(See page 10)
Phonebook
(See page 17)
Screen menus
Item 1 Item 2 Item 3
Press to play messages
Press to repeat message.
Press twice to hear
previous message.
Press to skip to next
message.
Item 1 Item 2 Item 3
HANDSET 1
REDIAL MEMMENU
Menus
Main Menu
Calls Log ................See page 21
Play Messages ......See page 30
Handset Settings ........See menu
Set Time ................See page 16
Clock Mode ............See page 16
Register ..................See page 36
Handset Settings
Ringer Volume ........See page 14
Ringer Melody ........See page 14
Low Batt Tone ........See page 14
Range Tone ............See page 14
Keypad Tone ..........See page 14
Contrast ..................See page 14
Language................See page 14
Page 4
5
Getting Started
4
Getting Started
Before you beginParts checklist
Remember to save your sales receipt and original packaging in case you ever need to
ship your telephone for warranty service. Check to make sure the telephone package
includes the following:
Telephone base
Telephone
handset
Power
adapter
Belt clip
Batteries
Long line cord
Short line cord
About Caller Identification
Caller ID with Call Waiting features in
this telephone let you see who’s calling
before you answer the phone, even
when you’re on another call. These
features require services provided by
your local telephone company.
Contact your telephone service
provider if:
• You have both Caller ID and Call
Waiting, but as separate services
(you may need combined service)
• You have only Caller ID service, or
only Call Waiting service
• You don’t subscribe to any Caller
ID or Call Waiting services.
You can use this phone with regular
Caller ID service, and you can use its
other features without subscribing to
either Caller ID or combined Caller ID
with Call Waiting service. There may
be fees for these services, and they
may not be available in all areas.
Caller ID features will work only if
both you and the caller are in areas
offering Caller ID service, and if both
telephone companies use compatible
equipment.
See Caller ID Operation, beginning on
page 21, for more details about how
these features work.
Telephone operating range
This cordless telephone operates with
the maximum power allowed by the
Federal Communications Commission
(FCC). Even so, this handset and base
can communicate over only a certain
distance — which can vary with the
locations of the base and handset, the
weather, and the construction of your
home or office. For best performance,
keep the base antenna fully upright.
If you receive a call while you are
out of range, the handset might not
ring — or if it does ring, the call might
not connect when you press PHONE.
Move closer to the base, then press
PHONE to answer the call.
If you move out of range during a
phone conversation, you might hear
noise or interference. To improve
reception, move closer to the base.
If you move out of range without
pressing OFF, your phone will be left
“off the hook.” To hang up properly,
walk back toward the telephone base,
periodically pressing OFF until the call
is disconnected.
Wall mount bracket
Page 5
HANDSET 1
REDIAL MEMMENU
7
Getting Started
6
Getting Started
Battery installation & charging
After installation, place the handset in the base and allow the battery to charge for 12
hours before use. You can keep the battery charged by returning the handset to the base
after each use. When battery power is fully depleted, a full recharge takes about 8 hours.
Press coin into slot on
base of handset to
release latch, then
remove cover
Insert supplied
batteries
Replace cover
Place handset in base to charge
for 12 hours before first use.
Telephone base installation
Install the telephone base as shown below. Choose a location away from electronic
equipment, such as personal computers, television sets or microwave ovens. Avoid
excessive heat, cold, dust or moisture.
Plug power cord
transformer into
electrical outlet
Plug long line cord
into telephone jack
Low battery indicator
Return handset to base to recharge
when this symbol flashes. (Handset
will beep when battery is low.)
NOTE:
Use only the power
cord supplied with this product.
If you need a replacement,call
1 800 222–3111.
Be sure to use an electrical outlet
not controlled by a wall switch.
Rotate antenna
to fully upright
position
Caution: Use only AA
rechargeable batteries. Do not
use AA alkaline batteries.
DID YOU KNOW?
Optional spare batteries can be kept charged in
the base, for quick replacement when handset
batteries become depleted (see page 37).
Page 6
9
Getting Started
8
Getting Started
Belt clip & optional headset
Install belt clip as shown below if desired.
For hands-free telephone conversations, you can use any industry standard 2.5 mm
headset (purchased separately). For best results use an AT&T 2.5 mm headset.
Wall mounting
The telephone base can be installed on any standard wall-phone outlet as shown below.
Choose a location away from electronic equipment, such as personal computers,
television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
Plug power cord transformer
into electrical outlet
Connect cords as shown, then press
and slide down firmly so base is held
securely on outlet mounting pegs
Plug short line cord
into telephone jack
Snap belt clip into notches on
side of handset. Rotate and pull
to remove.
Plug 2.5 mm headset
into jack on side of
handset (beneath
small rubber cap)
Clip wall-mount bracket
securely into notches on
underside of base
Place handset in base to charge
for 12 hours before first use.
Rotate antenna
to fully upright
position
Page 7
11
Telephone Operation
10
Telephone Operation
Basic handset operation
Making and answering calls
To answer an incoming call, press any key except OFF.
To make a call, press PHONE, then dial a number. Press
OFF to hang up.
To preview numbers before dialing, enter numbers first,
then press PHONE to dial. Press CLEAR at any time to
make corrections as you are entering numbers.
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make a call, press
SPEAKER, then dial a number. During a call you can
press SPEAKER to toggle between hands-free speakerphone and normal handset use. Press OFF to hang up.
Last number redial
Press REDIAL to display a list of numbers recently called.
Use the ^V buttons to select a number, then press
PHONE to dial. Press SELECT then DEL to delete this
number from the redial memory, or SAVE to copy the
number into your phonebook.
Hold and mute
Press HOLD to place a call on hold. Press PHONE (or
SPEAKER) to resume the call.
Press MUTE to silence the microphone. You will be able
to hear, but your caller will not be able to hear you
until you press MUTE again to resume speaking.
Call transfer
During a conversation you can transfer the call to the
base speakerphone or to another handset.
Press XFER to display a list of sets. Use the ^V
buttons to highlight the set you want, then press OK to
transfer the call to the remote set.
The call will be placed on hold. Press PHONE or SPEAKER
at the remote set to resume the call.
HANDSET 1
REDIAL MEMMENU
Basic base operation
Making and answering calls
To answer an incoming call, press SPEAKERPHONE.
Press SPEAKERPHONE again to hang up.
Hold and mute
Press HOLD to place a call on hold. Press SPEAKER-
PHONE to resume the call.
Press MUTE to silence the microphone. You will be able
to hear, but your caller will not be able to hear you
until you press MUTE again to resume speaking.
Call transfer
During a conversation you can transfer the call to a
handset.
Press XFER to display a list of sets. Use the ^V
buttons to highlight the set you want, then press OK to
transfer the call to the remote set.
The call will be placed on hold. Press PHONE or SPEAKER
at the remote set to resume the call.
Volume
Speakerphone
CALL
ON HOLD
XFER MUTEHOLD
XFER MUTEHOLD
HANDSET 2
BASE
HANDSET 3
^V
OK
HANDSET 1
MEMMENU
CALL
ON HOLD
XFER MUTEHOLD
XFER MUTEHOLD
HANDSET 2
HANDSET 1
HANDSET 3
^V
OK
Page 8
13
Telephone Operation
12
Telephone Operation
Options while on calls
To adjust volume or sound quality
Press VOLUME buttons on the handset or the base to
adjust listening volume. Each button press raises or
lowers volume by one level.
During a handset speakerphone call you can press
SOUND SELECT to change sound quality. You can
choose Natural Audio, Bass Boost, Mid Boost or Treble
Boost. Each button press changes to the next tone type.
Call waiting
If you have Call Waiting service, you will hear a beep if
someone calls while you are already on a call. Press
FLASH to put your current call on hold and take the new
call. You can press FLASH at any time to switch back
and forth between calls.
Ring silencing
Press OFF while the phone is ringing to silence the ringer.
You can still answer, or let the caller leave a message.
3-way conference calls
During an outside call, you can use both the handset and
base (or two local handsets) to allow a three-way
conversation.
While a call is in progress, others can press PHONE or
SPEAKER to join the conference call. Others can press
OFF (or SPEAKER) to drop out of the conference call,
but the call will not be terminated until the originating
set hangs up.
Temporary tone dialing
If you have dial pulse (rotary) service, you can switch to
touch tone dialing during a call by pressing *. This
can be useful if you need to send tone signals for access
to answering systems or long-distance services.
Volume
Silence ringer
Tone
Flash
Intercom calls
Intercom calls
The intercom allows conversation between the handset
and base, or between handsets if you have registered
additional handsets for use with your system.
Press the INTERCOM button at a handset or at the base.
Scroll down to select a station, or select GLOBAL PAGE
to page all stations. Press OK to page the selected station.
To answer an intercom page, press PHONE at the handset, or SPEAKERPHONE at the base.
When your intercom call is finished, press OFF at the
handset (or INTERCOM at the base) to end the call.
Handling incoming calls
If the phone rings during an intercom call, you have two
options:
• Press PHONE at the handset (or SPEAKERPHONE at
the base) to answer the outside call and conference
it in with your existing intercom conversation.
• Press PHONE twice at the handset to terminate the
intercom conversation and answer the outside call.
Press INTERCOM
Select station to page
HANDSET 2
BASE
HANDSET 3
GLOBAL PAGE
^V
OK
Page 9
15
Telephone Operation
14
Telephone Operation
Handset settings
Ringer volume
At this menu you can set a default ring volume level (1-
5), or turn the ringer off. Use the ^V buttons to
select the volume level you prefer (you will hear an
example of each as you scroll through the choices).
Ringer melody
This feature allows you to choose one of eight incoming
call melodies. Use the ^V buttons to select the
melody you prefer (you will hear an example of each as
you scroll through the choices).
Low battery tone
The handset is factory programmed to alert you with a
tone when the battery is low and needs recharging. Use
the ^V buttons to turn this feature on or off.
Out-of-range tone
The handset is factory programmed to alert you with a
tone when the handset is too far from the base. Use
the ^V buttons to turn this feature on or off.
Keypad tone
The handset is factory programmed to beep at each
keypress. Use the ^V buttons to turn this feature
on or off.
Contrast
At this menu you can adjust screen contrast to one of
16 levels. Use the ^V buttons to select the level you
prefer.
Language
At this menu you can select the language used in all
menus and screen displays. Use the ^V buttons to
select English, Spanish or French.
Base settings
Ringer volume
At this menu you can set a default ring volume level (1-
5), or turn the ringer off. Use the ^V buttons to
select the volume level you prefer (you will hear an
example of each as you scroll through the choices).
Ringer melody
This feature allows you to choose one of eight incoming
call melodies. Use the ^V buttons to select the
melody you prefer (you will hear an example of each as
you scroll through the choices).
Tone/pulse
Factory default setting is TONE. Change this to PULSE
only if you do not have touch-tone dialing service.
Contrast
At this menu you can adjust screen contrast to one of
16 levels. Use the ^V buttons to select the level you
prefer.
Language
At this menu you can select the language used in all
menus and screen displays. Use the ^V buttons to
select English, Spanish or French.
HANDSET 1
REDIAL MEMMENU
PLAY MESSAGES
CALLS LOG
HANDSET SETTINGS
SET TIME
^V
OK
RINGER MELODY
RINGER VOLUME
LOW BATT TONE
RANGE TONE
^V
OK
KEYPAD TONE
RANGE TONE
CONTRAST
LANGUAGE
^V
OK
Select MENU
Select HANDSET SETTINGS
Scroll to choose desired item
Press OK to select
REDIAL MEMMENU
BASE SETTINGS
CALLS LOG
DISPLAY BASE ID
^V
OK
RINGER MELODY
RINGER VOLUME
TONE/PULSE
CONTRAST
^V
OK
TONE/PULSE
RINGER MELODY
CONTRAST
LANGUAGE
^V
OK
Select MENU
Select BASE SETTINGS
Scroll to choose desired item
Press OK to select
Page 10
1716
Telephone Operation
Handset clock settings
To set time
Follow steps at left to set the handset clock time. Use
the keypad to enter four digits (i.e., 09:15), then press
AM/PM to toggle the display between AM and PM.
When the correct time is displayed, press SAVE.
To turn clock on or off
The handset time display is optional. To turn it on or
off, select MENU, press V until Clock Mode is highlighted, then press OK.
Press ON or OFF buttons to enable or disable the clock
display, then press OK.
NOTE: If you attempt to set the clock while the clock
display is turned off, you will be prompted to turn it on.
HANDSET 1
REDIAL MEMMENU
SET TIME
HANDSET SETTINGS
CLOCK MODE
REGISTER
^V
OK
SET TIME
12:00 AM
AM/PMSAVE
Select MENU
Select SET TIME
Enter time, press AM/PM, then SAVE
To turn clock on or off
CLOCK ENABLE
ON
OFF ONOK
Phonebooks
Handset and base phonebooks
There are separate phonebook directories in the handset and the base.
Each phonebook can store up to 50 entries. Each entry
can contain a number up to 32 digits, and a name up to
15 letters long. A convenient search feature can help
you find and dial numbers quickly (see page 19).
NOTE: You can add new entries only to the handset
phonebook. The only way to add entries into the base
phonebook is to copy them from the Caller ID log (see
page 22).
Timeouts and error tones
If you pause for too long while making an entry the procedure will time out and you will have to begin again.
If all memory locations are in use, an error tone will
sound when you attempt to enter a new number. This
means the memory is full, and you will not be able to
store a new number until you delete an existing one.
123-456-7890
PAT JOHNSON
^V
EDIT
Handset: 50 entries
Base: 50 entries
Page 11
18
Phonebooks
19
Phonebooks
555-1234
PAUSE MEMMENU
ENTRY HAS BEEN
STORED
PAUSE MEMMENU
ENTER NAME
PAT WILLIAMS
CLEAR>SAVE
Enter number, then press MEM
Enter name, then press SAVE
New phonebook entries
To enter a number
Use the dial pad to enter up to 32 digits. When the
number is complete, press MEM.
• Press CLEAR to erase numbers if you make a mistake.
To enter a name
Press dial pad buttons once for the first letter, twice for
the second, three times for the third. To enter a
number, continue pressing the button until the number
appears.
The cursor moves to the right when you press another
dial pad button or the > button. Press > twice to
enter a space. When the name is complete, press SAVE.
• Press CLEAR to erase letters if you make a mistake.
• Press 1 repeatedly to enter an ampersand (&),
apostrophe ('), comma (,) hyphen (-), period (.), or
pound sign (#).
Storing the entry
Press SAVE to store your new phonebook entry. To
change it later, see page 20.
Press once to enter “A”
Press twice
to enter “B”
Press 3 times
to enter “C”
Press 4 times to enter “2”
2
Phonebook search
You can use the up/down arrows to browse through
the phonebook, or search to find a specific entry. You
can press CLEAR at any time to exit the directory.
To browse through the directory
To browse, press ^ or V to scroll through all
entries one by one.
To search alphabetically
To shorten your search, press FIND, then use the telephone dial pad to enter the first letter of a name. When
you press OK, the first name beginning with that letter
will be displayed.
Press dial pad buttons once for the first letter, twice for
the second, three times for the third, as shown below.
2
........................Find names beginning with “A”
22
..............Find names beginning with “B”
222
......Find names beginning with “C”
3
........................Find names beginning with “D”
33
..............Find names beginning with “E”
333
......Find names beginning with “F”
To call a displayed number
When you find the entry you want, press PHONE (or
SPEAKER) to dial. Or press EDIT to modify the entry
(see next page).
Shortcut
Press * at any time while a phonebook entry is
displayed to jump immediately to the Search menu.
PAUSE MEMMENU
^V
FIND
Press MEM to select phonebook
SEARCH FOR
J_
CLEAR FIND
JACK
123-555-4321
^V
EDIT
5
Page 12
21
Caller ID Logs
How Caller ID works
If you subscribe to Caller ID service provided by your
local phone company, information about each caller will
be displayed after the first ring.
Information about the last 50 incoming calls is stored in
your call log. You can review the call log to find out
who has called, return the call without dialing, or copy
the caller’s name and number into your phonebook.
Each log entry is numbered (number 1 is always the most
recent). When the call log is full, the oldest entry is
deleted to make room for new incoming call information.
If you answer a call before the information appears on
the screen, it will not be saved in your call log.
Handset and base call logs
There are separate Caller ID logs in the handset and
the base.
Each call log can store up to 50 entries. Each entry can
contain a number up to 16 digits, and a name up to 16
letters long.
The procedure for viewing, dialing, deleting and transferring call log entries to your phonebook is the same
for both the handset and the base.
CHRIS THOMPSON
123-555-6789
11:29 A OCT4 N01
^V
CID
Handset: 50 entries
Base: 50 entries
CHRIS THOMPSON
123-555-6789
11:29 A OCT4 N01
^V
CID
Caller’s name Caller’s number
Time of call
Entry number:
N01: New call
#01: Old call
Date of call
20
Phonebooks
To dial, edit or delete entries
To dial a number
When any phonebook entry is displayed, press PHONE
(or SPEAKER) to dial the displayed number.
To delete an entry
Press EDIT, then DEL to delete the displayed entry from
the phonebook. Once deleted an entry cannot be
recovered.
To edit a listing
Press EDIT to modify the entry. You can change the
name or number by following the steps on page 18.
PAT WILLIAMS
555-1234
^V
EDIT
PAT WILLIAMS
555-1234
DEL EDIT
PAT WILLIAMS
555-1234
DEL EDIT
PAT WILLIAMS
555-1234
NAME NUMBER
Press DEL to delete entry
Press EDIT to change entry
Select name or number to change
Page 13
23
Caller ID Logs
22
Caller ID Logs
To dial a call log entry
When any Caller ID screen is displayed, press PHONE
(or SPEAKER) to dial the number exactly as it appears
on the screen.
Dialing options
Caller ID numbers may appear with an area code that
may not be required for local calls. If the number
displayed is not in the correct format, you can change
how it is dialed.
Select CID, then OPT # to see a list of dialing options.
Press V or ^ to highlight the option you want, then
press DIAL.
Select desired option,
then press to dial
CHRIS THOMPSON
123-555-6789
11:29 A OCT4 N01
^V
CID
CHRIS THOMPSON
123-555-6789
11:29 A OCT4 N01
DEL SAVEOPT#
1-123-555-6789
555-6789
^V
DIAL
1-123-555-6789
555-6789
^V
DIAL
To review your call log
To review your call log
The most recent call is displayed first. Use the arrow
buttons to scroll through the list as shown at left.
To return a call
Press PHONE (or SPEAKER) to call the person currently
displayed (see next page for important dialing options).
Other options
Press CID to display other options:
DEL: Press to delete. You will be asked if you want to
delete only THIS entry or ALL entries in the call log.
OPT#: Press to view dialing options (see next page).
SAVE: Press to copy the displayed name and number
into your phonebook (see page 18).
HANDSET 1
REDIAL MEMMENU
CALLS LOG
^V
OK
CHRIS THOMPSON
123-555-6789
11:29 A OCT4 N01
^V
CID
Display
previous
entry
Display
next
entry
Delete entry
(or all entries)
Copy entry to
phonebook
CHRIS THOMPSON
123-555-6789
11:29 A OCT4 N01
DEL SAVEOPT#
Page 14
25
Answering System Operation
24
Day and time announcements
To set day and time
Before playing each message, the answering system
announces the day and time the message was received.
Before using the answering system, you should follow
the steps at left to set the day and time, so messages
are dated correctly.
The system uses voice prompts to guide you. Each time
you press CHANGE, the day, hour, minute or year
advances by one. When you hear the correct setting,
press TIME SET to move to the next setting.
To check day and time
You can press TIME SET at any time to hear the
current day and time without changing it.
1
TIME SET
“Friday, 10:07 am, 2003”
8
TIME SET
“2003”
10
@TIME SET
“Monday, 2:26 pm, 2004”
“To change clock,
press Time Set”
2
TIME SET
“Friday”
3
CHANGE
“Monday”
Press until correct day is spoken
4
TIME SET
“10 am”
5
CHANGE
“2 pm”
Press until correct hour is spoken
6
TIME SET
“07”
7
CHANGE
“26”
9
@CHANGE
“2004”
Press until correct minute is spoken
Press until correct year is spoken
NOTE:
Press and hold
CHANGE
to advance the minute or year by 10.
NOTE:
You can choose to set the time manually, or you can allow it to
be set automatically with incoming Caller ID information. The time will be set
automatically only if you subscribe to Caller ID service provided by your local
telephone company (see page 5).
Answering System
Operation
Message capacity
The answering system can record up to 99
messages, depending on how long each message is.
Individual messages can be up to 4 minutes long, but
total maximum recording time for all messages is 15
minutes. Messages will remain available for replay until
you delete them.
Handset access
In addition to the features described in this section, you
can also use your handset to review or delete messages
(see page 30).
14
Call counter
Number of messages waiting
(or, during playback, message
number currently playing)
Press repeatedly to hear
feature options (see page 28)
Press to select or change a
feature option (see page 28)
Press to set clock
(see page 25)
Press to record memo (see page 31)
or outgoing announcement (page 26)
Press to delete message
(see page 29)
Press to repeat message;
hold to slow playback
(see page 29)
Press to skip message;
hold to speed up playback
(see page 29)
Press to start or stop message
playback (see page 29)
Press to turn answering
system on or off
Page 15
27
Answering System Operation
26
Answering System Operation
Announce Only mode
In Announce Only mode, callers hear an announcement
but cannot leave messages. This option is useful, for
example, to notify callers that you will be away for an
extended period and request that they call back after a
certain date.
To turn Announce Only on or off
Press MENU repeatedly until you hear “Change
Announce Only.” Then press CHANGE until you hear
the option you want (On or Off). Press PLAY/STOP to
store your selection and exit, or press MENU again to
modify other features (see page 28).
To record your outgoing announcement
When Announce Only is turned on, calls are answered
with a pre-recorded announcement that says “We’re
sorry, messages to this number cannot be accepted.”
You can use this announcement, or replace it with a
recording of your own voice.
After turning on the Announce Only feature, follow the
steps on page 26 to record your announcement. Callers
will hear this announcement only when the Announce
Only feature is turned on. Otherwise they will hear the
standard announcement asking them to leave a message.
1
MENU
“Change
Announce Only”
2
CHANGE
“Off”
3
CHANGE
“On”
4
Beep
(Option selected)
A
“A” is displayed when Announce
Only is activated
Outgoing announcements
Outgoing announcements are the messages callers hear
when calls are answered by the answering system.
The phone is pre-programmed with an announcement
that answers calls with “Hello. Please leave a message
after the tone.” You can use this announcement, or
replace it with a recording of your own voice.
To record your outgoing announcement
Press MENU until you hear “Change announcement.”
Then press RECORD and begin speaking after you hear
“Now recording.” Speak facing the telephone base from
about 9 inches away.
Elapsed time (in seconds) will be shown in the message
window as you record. You can record an announcement up to 90 seconds long. Announcements less than 3
seconds long will not be recorded.
To delete your outgoing announcement
Press MENU until you hear “Change announcement,”
then press PLAY to begin playback. Press DELETE during
playback to delete your announcement.
When your announcement is deleted, calls will be
answered with the pre-programmed announcement
described above.
1
MENU
“Change
announcement”
2
(Plays announcement
previously recorded)
2
RECORD
“Now recording...”
3
4
(Announcement is
played back)
Speak into microphone
Microphone
Or
12
Elapsed
recording time
(seconds)
Press to stop
recording
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Answering System Operation
28
Answering System Operation
Message playback (at base)
Press PLAY/STOP to hear messages. The system
announces the number of messages, then begins playback.
If you have new messages waiting, you will hear only the
new messages (oldest first). If there are no new messages,
the system will play back all messages (oldest first).
Announcements
• When playback begins, you will hear the number of
messages waiting.
• Before each message, you will hear the day and time
it was received.
• After the last message, you will hear “End of messages.”
If the system has less than 5 minutes of recording
time left, you will hear time remaining.
Options during playback
• Press VOLUME button to adjust speaker volume.
• Press SKIP to skip to next message (or hold down to
speed up message playback).
• Press REPEAT to repeat message currently playing.
Press twice to hear previous message. (Hold down
to slow message playback).
• Press DELETE to delete message being played back.
• Press PLAY/STOP to stop playback.
To delete all messages
To delete all messages, press DELETE while the phone is
idle (not during a call, or during message playback).
1
“You have [xx] new
and [xx] old messages”
Number of new messages waiting
(or, during playback, message
number currently playing)
14
Message playback begins. See
options at right.
2
Message playback ends.
NOTE:
If “F” is flashing in
the message window, memory is
full. You will have to delete some
messages before new ones can
be received.
NOTE:
New (unheard)
messages cannot be deleted.
Press PLAY/STOP to begin or
end message playback
Changing feature options
Menu features can be changed to customize how the
answering system operates. Press MENU repeatedly to
hear each feature. Press CHANGE when you hear the
feature you want to modify.
Feature options (Default settings underlined)
System announces: Feature description:
1
MENU
3
MENU
Or
Press until desired feature
is heard(see list at right)
Press until desired selection
is heard
Press to set selection and
move to next menu option
Press to set selection and
exit menu
2
CHANGE
“Change Announcement”
Options: [record announcement]
“Change remote access code”
Options: [enter 2-digit code] 50
“Change message alert”
Options: On / Off
“Change announce only”
Options: On / Off
“Change call screening”
Options: On / Off
“Change number of rings”
Options: 2 / 4 / 6 /Toll Saver
Record your outgoing announcement
(see page 26).
Enter a 2-digit number (40-99) for remote
access from another phone (see page 33).
When on, the telephone beeps every 10
seconds when you have new messages.
When on, callers hear an announcement
but cannot leave messages (see page 27).
When on, you can hear callers leave
messages, or answer the call.
Choose number of rings before the system
answers a call. When Toll Saver is active,
the system answers after 2 rings if you
have new messages, and after 4 rings if
you have no new messages.
NOTE:
Press and hold
CHANGE
to advance the remote access code
number by 10.
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Answering System Operation
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Answering System Operation
Recording and playing memos
Memos are messages you record yourself. They are
saved, played back and deleted exactly like incoming
messages. You can record a memo as a reminder to
yourself, or leave a message for someone else if others
in your household use the answering system.
To record a memo
Follow the steps at left to record a memo. Elapsed time
(in seconds) are shown in the message window as you
record. You can record a memo up to 4 minutes long.
Memos less than 1 second long will not be recorded.
To play back a memo
Press PLAY/STOP to hear messages and memos (see
page 29 for other options).
1
RECORD
“Now recording...”
3
Beep
(Memo has been
recorded)
12
Elapsed
recording time
(seconds)
Press to stop
recording
2
Speak into microphone
Microphone
Message playback (at handset)
Follow the steps at left to use your handset to review or
delete voice messages.
Listening options
When you select PLAY MESSAGES you will hear messages
through the handset speakerphone. Press SPEAKER to
transfer playback to the handset earpiece for private
review of messages.
Playback options
At the Messages screen, use the joystick to control
message playback:
• Press OFF to end message playback.
• Press < to repeat the message currently playing.
• Press > to skip forward to the next message.
• Press DEL to delete the message currently playing.
Announcements
• When playback begins, you will hear the number of
messages.
• Before each message, you will hear the day and time
it was received.
• After the last message, you will hear “End of messages.” If the system has less than 5 minutes of
recording time left, you will hear time remaining.
HANDSET 1
REDIAL MEMMENU
PLAY MESSAGES
CALLS LOG
HANDSET SETTINGS
SET TIME
^V
OK
PRESS OFF
TO END MESSAGE
PLAYBACK
<>
DEL
Repeat SkipDelete
“You have [xx] new
and [xx] old messages”
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Answering System Operation
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Answering System Operation
1
Remote access
A two-digit security code is required to access your
answering system from any touch-tone phone. This
code is “50” by default; see page 28 to change it.
Dial your telephone number from
any touch-tone phone
2
When system answers, enter 2digit Remote Access Code (“50”
unless you have changed it)
3
Enter remote commands
(see list at right)
4
Hang up to end call and save all
undeleted messages
Play messages
#2
Repeat or go back
#4
Skip to next message
#6
Stop
#5
Delete message
#9
Review announcement
#7
Record announcement
*7
to begin recording
#5
to stop recording
Record memo
*8
+ mailbox number
#5
to stop recording
Turn system off
#0
Turn system on
#0
Help Menu
#1
Exit
*0
Press to hear new messages (if none are
new, all play back).
Press to repeat current message. Press
twice (# 4 # 4) to hear previous message.
Press to skip current message and
advance to next message.
Press to stop any operation
(stop playback, stop recording).
Press during playback to delete current
message.
Press to review current outgoing
announcement.
Press # 7, wait for beep, then begin
speaking. Press # 5 to stop recording and
hear playback of new announcement.
Press # 8, enter mailbox number (1/2/3),
then begin speaking. Press # 5 to stop
recording.
Press to turn off answering system.
Incoming calls will no longer be answered.
If off, system will answer after 10 rings. Enter
your access code, then press # 0 to turn on.
Press to hear list of features & commands.
End remote access call (or hang up).
NOTE: If you pause for
more than 10 seconds during
remote access, you will hear a
help menu listing all features &
commands. If you issue no
command for another 20 seconds,
the call will end automatically.
Message window displays
The message window usually displays the total number of
memos and incoming messages in all mailboxes. See list
below for explanation of other displays in this window.
Message window displays
0
No messages waiting.
1-98
Number of messages/memos, or message
currently playing (see page 29).
40-99
Current Remote Access Code while setting
(see page 28).
1-99
(counting)
Elapsed time while recording a memo (see page 31)
or announcement (page 26).
99
(flashing)
Memo recording exceeded maximum time of 99
seconds.
F
(flashing)
Memory is full. Messages must be deleted before
new messages can be received.
CL
(flashing)
Clock needs to be set (see page 25).
A
Announce Only mode is on (see page 27).
--
System is answering a call, or being accessed
remotely.
--
(flashing)
System is being programmed or initialized.
ON
(or)
OF
Displayed for 1 second when answering
system or any setting is turned on or off.
12
Message window
Page 19
35
Appendix
34
Appendix
“Beep”
(Single beep)
Handset registration or programming
command successfully completed.
“Beeeeeeeeep”
(1 long beep)
The handset is out of range. Move closer
to the base.
“Beeeeeeeeep”
(1 long beep)
Error tone (current operation has been
unsuccessful; try again).
Alert tones and indicator lights
“Beep-Beep-Beep”
(3 quick beeps)
Handset battery is low. Place handset in
base to charge the battery.
Alert tones
Indicator lights
MUTE
On when base
microphone is muted.
SPEAKERPHONE
On when speakerphone
is in use
Display screen status icons
Handset status icons
1
Phone in use (external call)
Phone in use (intercom call); flashes when handset is being paged
Battery power level (see below)
Ringer off
Answering system is answering an incoming call
Handset identification number
M
Microphone is muted
H
Call is on hold
R
Handset is not yet registered, or searching for base
Base status icons
Battery power level (see below)
Ringer off
Battery power levels
Battery fully charged
Approximately half power remaining
Battery power is low; should be recharged soon
(flashing) Battery power is very low and must be recharged
HANDSET 1
REDIAL MEMMENU
REDIAL MEMMENU
Page 20
37
Appendix
36
Appendix
Charging spare batteries
Optional spare batteries (sold separately) can be kept charged in the base, for quick
replacement when handset batteries become depleted.
In the event of a power failure, the charged batteries in the base will allow you to
make and receive calls from the cordless handset for up to 2.5 hours.
Spare batteries require at least 12 hours to reach full charge.
Slide latch left to open battery drawer
Insert spare batteries,
then close drawer
Caution: Use only AA
rechargeable batteries. Do not
use AA alkaline batteries.
Adding new handsets
Your telephone can accommodate up to four cordless handsets. You can add new handsets (sold separately) at any time, but each must be registered with the base before use.
Before using a new handset, you must register it with the
base. During registration, you must enter the 15-digit ID
number of the telephone base. To find this number, go to
the base, press
MENU, scroll down to select DISPLAY
BASE ID, then press OK.
Follow the instructions provided with your new handset
to register it for use with your telephone.
The handset provided with your telephone is automatically
registered as Handset 1. Additional handsets will be
assigned numbers in the order they are registered (2, 3, 4,
etc.) up to a maximum of six handsets.
R
REDIAL MEMMENU
SET TIME
HANDSET SETTINGS
CLOCK MODE
REGISTER
^V
OK
ENTER BASE ID
123456789012345
<
OK
Scroll down to select REGISTER
Enter base ID, then press OK
HANDSET 2
REDIAL MEMMENU
Handset 1 Handset 2 Handset 3
Page 21
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Appendix
38
Appendix
If you lose a call
after changing
channels
Incomplete
messages
• You were probably almost out of range. Move closer to the base
before changing channels. Before placing another call,set the handset in the base for at least 15 seconds.
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after 4 minutes.
• If the caller pauses for more than 7 seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message,the system
stops recording and disconnects the call.
Difficulty hearing messages
• Press ^ to increase speaker volume.
System does
not answer
after correct
number of rings
• Make sure that the answering system is on.
• If Toll Saver is activated, the number of rings changes to two when
you have new messages waiting (see page 28).
• In some cases, the system may be affected by the ringing system
used by the local telephone company.
• If the memory is full or the system is off, the system will answer after
10 rings.
“CL” appears in
message window
• You need to reset the answering system clock (see page 25).
Announcement
message is not
clear
• When you record your announcement, make sure you speak in a
normal tone of voice, about 9 inches from the base.
• Make sure there is no “background” noise (TV, music, etc.) while you
are recording.
System does
not respond
to remote
commands
• Make sure to enter your Remote Access Code correctly (see page 33).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the Remote Access Code
while your announcement is playing. Try waiting until the announcement is over before entering the code.
• There may be noise or interference on the phone line you are using.
Press dial-pad buttons firmly.
In case of difficultyIn case of difficulty
If you have difficulty with your phone, please try the suggestions below. For Customer
Service, visit our web site at www.telephones.att.com, or call 1 800 222–3111.
Telephone does
not work at all
• Make sure batteries are installed and charged correctly (see page 7).
• Make sure the AC adapter is plugged into an outlet not controlled by
a wall switch.
• Make sure the telephone line cord is plugged firmly into the base unit
and the modular jack.
• Make sure the base antenna is fully upright.
• If these suggestions do not work, unplug the base, remove and reinsert the batteries, then place the handset in the base to re-initialize.
Phone does not
ring
• Make sure the ringer is on (see pages 14-15).
• Make sure the telephone line cord and AC adapter are plugged in
properly (see page 6).
• Make sure the base antenna is fully upright.
• Move the handset closer to the base.
• You might have too many extension phones on your telephone line to
allow all of them to ring. Try unplugging some of them.
If you hear
noise or
interference
during a call
• Make sure the base antenna is fully upright.
• You may be out of range. Move closer to the base.
• Appliances plugged into the same circuit as the base can cause
interference. Try moving the appliance or base to another outlet.
• The layout of your home or office might be limiting the operating
range. Try moving the base to another location, preferably on an
upper floor.
• If the buttons don’t work,try placing the handset in the base for at
least 15 seconds.
• Disconnect the base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in your
wiring or local service. Call your local telephone service company.
Page 22
41
Appendix
40
Appendix
N
Names,
enter into phonebook, 18
search for, 19
New handsets, 36
Number of rings before answer, 28
O
On/off button, 24
Operating range, 5
Outgoing announcement, 26
Out of range, 5, 14
P
Paging, 13
Phonebooks,
dial number, 20
edit entries, 20
name search, 19
new entries, 18
Playback (messages), 29, 30
Problems, 38
Q
Quick reference guide, 2-3
R
Receiving calls, 10, 11
Recharging, 7, 37
Redial, 10, 11
Repeat, 29, 30
Ring silencing, 12
Ring tone options, 14, 15
S
Search for name, 19
Security codes, 28, 33
Skip, 29, 30
Spare batteries, 37
Speakerphone, 10, 11
T
Technical specifications, 42
Time, 16, 25
Timers,
recording announcement, 26
recording memo, 31
Tones,
base tones & alerts, 35
handset tones & alerts, 35
send tones during call, 12
Troubleshooting, 38
V
Voice mail, 24-33
Volume controls, 12
Index
A
AC adapter, 6
Access code, 28, 33
Alert tones, 35
Answering calls, 10, 11
Answering system, 24
announce only, 27
delete messages, 29, 30
feature options, 28
handset access, 30
outgoing announcement, 26
memos, 31
message window, 32
play messages, 29, 30
remote access, 33
remote access code, 28, 33
Antenna, 6
B
Battery charging, 7, 37
Battery installation, 7
Belt clip, 9
C
Call logs, 21
Caller ID, 5, 21
add entries to phone directory, 22
delete entries, 22
dial entries, 22, 23
Call screening, 28
CID, 21
Conference calls, 10, 11
D
Day/time, 25
Delete Call Log entries, 22
Delete redial entries, 10, 11
Dialing,
manual dialing, 10, 11
phonebook dialing, 20
E
Elapsed time, 26, 31
Ending calls, 10, 11
Error tones, 35
F
Flash (switchhook flash), 10
H
Hands-free use, 10, 11
Headphone, 9
Hold, 10, 11
I
Incoming call log, 21
Incoming calls, answering, 10, 11, 13
Incoming messages, 24
Indicator lights, 35
Intercom, 13
L
Last number redial, 10, 11
Low battery, 7
M
Making calls, 10, 11
Memos, 31
Menus, 2, 14-16
Message alert, 28
Messages, 24-33
Microphone, 26, 31
Mute, 10, 11
Index
Page 23
Copyright © 2003 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corporation,
licensed to Advanced American Telephones.Printed in China. Issue 1.1 AT&T 12/03/03.
www.telephones.att.com
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