When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury,
including the following:
1.Read and understand all instructions.
2.Follow all warnings and instructions marked on the product.
3.Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4.Do not use this product near water (for example, near a bath tub, kitchen
sink, or swimming pool).
5.Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
6.Slots and openings in the cabinet and the back or bottom are provided
for ventilation. To protect it from overheating, these openings must not
be blocked by placing the product on the bed, sofa, rug, or other similar
surface. This product should never be placed near or over a radiator or
heat register. This product should not be placed in a built-in installation
where proper ventilation is not provided.
7.This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power company.
8.Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by persons walking on it.
9.Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could
result in a risk of fire or electric shock. Never spill liquid of any kind on
the product.
10.To reduce the risk of electric shock, do not disassemble this product.
Opening or removing cabinet parts other than specified access doors may
expose you to dangerous voltages or other risks. Incorrect reassemb-ling
can cause electric shock when the appliance is subsequently used.
11.Do not overload wall outlets and extension cords as this can result in the
risk of fire or electric shock.
1
12. Unplug this product from the wall outlet and contact Vtech customer
support under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the
operating instructions, because improper adjustment of other controls
may result in damage and will often require extensive work by a VTech
authorized technician to restore the product to normal operation.
E. If the product has been dropped and the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
.Avoid using a telephone (other than a cordless type) during an electrical
13
storm. There may be a remote risk of electric shock from lighting.
14.Do not use the telephone to report a gas leak in the vicinity of the leak.
STOP!!
If you have questions about this product, or if you're having
difficulty with setup or operation, do not return your phone
to the store. Call our Customer Support Center at:
1-800-595-9511
In Canada, call
1-800-267-7377
2
Introduction
Your VT20-2437 is a unique cordless, 2.4GHz, Digital Spread Spectrum
telephone system, capable of supporting up to 8 Handsets. In addition, by
docking your cellular phone in the Base Unit adapter/charger, you can use
any system Handset or the Base Unit to make calls using your cellular line.
This is an excellent opportunity to take advantage of the liberal ‘nights and
weekends’ or ‘unlimited’ calling plans your cellular provider may offer.
Using additional Handsets, several people can be using the cordless system
at the same time. Some examples:
• One Handset on a call on the HOME Line; another Handset on a call
on the CELLULAR Line; while a third Handset is in Intercom mode with
the Base Unit.
• Two Handsets conferenced on a HOME Line call; while an additional
Handset is on a CELLULAR Line call.
• One Handset in a three-way conference with the HOME and CELLULAR
Lines; while two other Handsets are in Intercom mode.
To order additional system Handsets (model# VT20-2439), battery packs, or
headsets, call VTech Communications Inc at 1-800-595-9511.
MENU DRIVEN DISPLAY
The VT20-2437 Handset features a user-friendly display, making it easy to
access the many features of this multi-Handset, cordless system. The three
black keys, found directly below the LCD screen, are called soft keys. They
are called this because their functions change depending on what you're
doing-making a call, reviewing Caller ID, adding a name and number to your
Phone Book, etc.
For example, when the Handset is in the idle mode, the LCD displays:
In this case, the 3 soft keys access REDIAL, MENU and MEMORY.
When the Handset is active, the LCD displays:
H
1
In this case, the 3 soft keys access VOLUME, HOLD and MUTE.
3
Parts Check List
1.Handset
2.Base Unit
3.Handset Charger
4.Belt Clip
To purchase replacement battery packs, call VTech Communications Inc
at 1-800-595-9511. In Canada, call VTech Electronics Ltd at 1-800-267-7377.
Handset
5.Battery Pack
6.AC Power Adapter
7.Telephone Line Cord
8.Owner's Manual
Base Unit
Handset Charger
AC Power Adapter
Telephone Line Cord
Belt Clip
4
Battery Pack
OWNER'S MANUAL
Owner's Manual
The Handset Layout
1
2
3
9
4
5
6
7
10
11
12
13
8
1.Antenna
2.Message Waiting Indicator
3.Earpiece
4.Headset Jack (2.5mm)
5.Scroll/Function Softkeys
6.HOME (Flash)
7.Dialing Keys(0-9,*,#)
8.Handsfree Speakerphone
14
15
16
9.LCD Display
10.Menu/Function Softkey
11.Off (Clear)
12.CELL (Flash)
13.Battery Compartment(back
of Handset)
14.Intercom/Transfer
15.Volume
16.Microphone
5
The Base Unit Layout
1
2
3
4
5
6
7
8
9
10
11
CORDLESS TELEPHONE
MODEL: 20-2437
DC 7V 900mA
CLASS 2 POWER SOURCE ONLY
1.Cellular Adapter Release
2.Headset
3.Redial
4.Mute
5. Flash
6.HOME Line
7.Message Waiting LED
8. Hold
9. Conference
10. Spare Battery LED
TEL. LINE
9V DC
MODEL: 20-2437
REN/IES: xxx
IC: RSS/CNR210
VTECH TELECOMMUNICATIONS LTD.
MANUFACTURED IN CHINA
HAC
COMPLIES WITH 47 CFR Part 68
FCC ID: EW780-5285-00
REGISTRATION NO.: xxxxxxxxxxxx
RINGER EQUIVALENCE: xxx
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS
SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE; AND 2)THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BE
ENSURED WHEN USING THIS PHONE.
USOC JACK: RJ11C,RJ14C
11. CELLULAR Access
12. Cellular Adapter
13. Page
14. Volume Keys
15. Dialing Keys (0-9, *, #)
16. Home Line Jack
17. Spare Battery Drawer
18. DC Connector
19. Spare Battery Release
20. Headset Jack
12
13
14
15
16
17
18
19
20
6
Setup
Connecting power to Base Unit/Handset Charger
1.Plug the AC power adapter into an electrical outlet, and the DC connector
into the bottom of the Base Unit.
MODEL: 20-2437
VTECH TELECOMMUNICATIONS LTD.
MANUFACTURED IN CHINA
COMPLIES WITH 47 CFR Part 68
REGISTRATION NO.: xxxxxxxxxxxx
RINGER EQUIVALENCE: xxx
USOC JACK: RJ11C,RJ14C
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS
SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE; AND 2)THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BE
ENSURED WHEN USING THIS PHONE.
MODEL: 20-2437
DC 7V 900mA
CLASS 2 POWER SOURCE ONLY
To AC outlet
FCC ID: EW780-5285-00
IC: RSS/CNR210
REN/IES: xxx
HAC
9V DC
TEL. LINE
CORDLESS TELEPHONE
Getting Started
To telephone
outlet
AC adapter
To telephone
jack
2.Choose the location for your Handset Charger, and plug its power
supply into an electrical outlet.
Installation of Battery Pack
1
3
The original Handset that is shipped with your VT20-2437 system will be
automatically registered to the Base. This Handset is HANDSET 1.
As you register additional Handsets to the system, they will be assigned
extension numbers in the following order: HANDSET 2, HANDSET 3,HANDSET 4, etc.
Whenever a charged Handset battery pack is installed, the Handset will
automatically begin SEARCHING FOR BASE (if previously registered), or
it will prompt you to ENTER BASE ID to register the new Handset. See
Registration and Operation for details.
in Handset
Follow the steps below:
1.Remove the battery cover by
pressing on the indent and
sliding downward.
2.Place the new battery pack in
the Handset with the metal
contacts aligned with the charge
contacts in the battery
compartment.
3.Replace the battery cover by
sliding it upwards.
4.If the new battery pack is not
already charged, place the
Handset in its charger, and
allow it to charge for 12 hours.
After initial charge, a
2
maintenance charge of 8 hours
should be sufficient.
7
Setup
Charging Of Handset Battery Pack
The Handset of your VT20-2437 cordless telephone is powered by a
rechargeable battery pack. It charges automatically whenever the Handset is
Getting Started
in its charger.
You should charge the battery pack for 12 hours when you first receive your
phone. You'll know the battery pack needs charging when:
•The low battery message is
displayed :
•The handset seems completely
dead, the LCD is completely
clear and does not activate
when you press the keys.
IMPORTANT:
1.Do not dispose of a battery pack in a fire, the cell may explode.
2.Do not open or mutilate the battery pack. Toxic substances may be
released, causing harm to eyes or skin.
3.Exercise care in handling battery packs in order to prevent an accidental
short of the charge contacts, potentially causing the battery pack to
overheat.
4.Do not dispose of this battery pack into household garbage. Contact your
local recycling organization for recommended disposal sites.
Connecting to the Telephone (HOME) Line
Connect the supplied modular phone cord between the wall jack and the jack
located on the bottom of the Base Unit.
8
Setup
Installation of your Cellular Handset
Carefully snap your A700 Cellular Handset into the Base Unit docking station.
With the back of the cellular handset leaning against the back wall of the
docking station, and the front of the A700 facing you, slide the phone down,
so that the connecting pins in the docking station lock into the corresponding
slots on the bottom of the A700 Cellular Handset.
def
3
mno
6
w x
y z
abc
9
2
jkl
5
#
tuv
8
1
+
ghi
0
4
pq
s
r
7
NOTE: Your A700 must be docked in the Base Unit and turned ON in order
to access any of the cellular features from you VT20-2437 Handset(s) or Base.
While your A700 is docked in the Base Unit, its battery pack will automatically
be charged. Notice the icon in the upper left corner of the screen, alternating
between a PLUG and a BATTERY.
Getting Started
To remove your A700 from its docking station, carefully tilt it toward you.
The phone will release from the locked position.
9
Setup
Checking for Dial Tone
After the battery is charged, press HOME on the Handset. PHONE ON
will appear on the Handset display, and you will hear dial tone. If not, see
In Case of Difficulty.
Getting Started
Tone/Pulse Selection
Your VT20-2437 is set for TONE dialing. See Handset and Base SettingsSELECT TONE/PULSE AT THE BASE UNIT for details.
CAUTION: Use only the Vtech power supply provided with your cordless
phone.
IMPORTANT:
FOR MAXIMUM PERFORMANCE OF YOUR
CORDLESS TELEPHONE SYSTEM:
1. Choose a central location for your Base Unit,
making sure cellular reception is strong at
your chosen location.
2. Install your Base Unit and Extension Handsets
away from electronic equipment, such as
personal computers, television sets and
microwave ovens.
3. In locations where there are multiple cordless
telephones, separate base units as much as
possible.
4. Install your telephone equipment away from
heat sources and sunlight.
5. Avoid excessive moisture, dust or extreme
cold.
BEFORE USING YOUR HANDSET(S), CAREFULLY PEEL OFF THE
PROTECTIVE FILM, COVERING THE DISPLAY.
10
Spare Battery Charger/Power Backup Function
The VT20-2437 uses the spare battery charger in the Base Unit to provide
operational backup in the event of a power failure. With the a fully charged
battery pack in the spare battery charger, you will still be able to place and
receive calls from the Handset for up to one hour. You may want to use your
cellular phone during the power outage in order to conserve battery life, for
making and receiving calls on your VT20-2437 using your HOME line.
The spare battery pack can also be used to replace a drained handset battery,
ensuring uninterrupted use.
NOTE :
When using the VT20-2437 during Power Backup mode, audio quality may
be compromised due to reduced power availability. In addition, Base
Speakerphone volume is limited to conserve battery life.
1.Open the spare battery charger
by pressing the release button,
located on the left-hand side of
the Base Unit. A drawer will
open to reveal the spare battery
compartment.
2.Place a battery pack in the
drawer with the charge contacts
facing up and to the right.
3.Push the drawer closed.
The spare battery takes 24 hours to
fully charge a drained battery.
CORDLESS TELEPHONE
MODEL: 20-2437
DC 7V 900mA
CLASS 2 POWER SOURCE ONLY
TEL. LINE
9V DC
HAC
REN/IES: xxx
IC: RSS/CNR210
FCC ID: EW780-5285-00
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS
SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE; AND 2)THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BE
ENSURED WHEN USING THIS PHONE.
MODEL: 20-2437
VTECH TELECOMMUNICATIONS LTD.
MANUFACTURED IN CHINA
COMPLIES WITH 47 CFR Part 68
REGISTRATION NO.: xxxxxxxxxxxx
RINGER EQUIVALENCE: xxx
USOC JACK: RJ11C,RJ14C
1
Getting Started
BATTERY
CAUTION: TO
CAUTION: TO
INSTALLTHIS
REDUCE RISK OF FIRE,
REDUCE RISK OF FIRE,
SIDE UP
USE ONLY VTECH
3
USE ONLY VTECH
80-5017-00-00
80-5017-00-00
2
11
Registration and Operation
Registration And Operation Of The VTech VT20-2439 Accessory
Handset
Your VTech 20-2437 system can register up to 8 Handsets.
Getting Started
The VTECH accessory Handset consists of the following:
3
Handset
Belt Clip
Battery Pack
Handset Charger
Handset Charger
1
Setup Of The VT20-2439
Accessory Handset
1.Plug the AC power adapter into
an electrical outlet.
2.Remove the Handset battery
cover by pressing on the indent
and sliding downward.
3.Place the new battery pack in the
Handset, with the metal contacts
aligned with the charge contacts
in the battery compartment.
4.Replace the battery cover by
sliding it upward.
5
5.Place the Handset in the Charge
Cradle, and allow it to charge for
12 hours. After the initial charge,
a maintenance charge of 8 hours
should be sufficient.
12
Registration and Operation
OK
MENU
NOTE: Your Handset that comes with the VT20-2437 system is registered
to the Base at the factory. The following steps are for registration of
additional Handsets (model# VT20-2439):
Enter Base ID Code into the Handset
1.After charging the Handset, remove it
from its Charge Cradle; the screen will
display:
alternating with this screen:
2.If, after charging the Handset, you see:
3.Press NEW. You will now see the
ENTER BASE ID screen as described in
step 1.
4.Find the BASE ID Code, located on the
bottom of the Base Unit.
5.Enter the 15-digit Base ID Code into theHandset; then press OK.
46 005062 457731 3
BS ID
Getting Started
6.Wait approximately 15 to 60 seconds.
You will hear confirmation beeps from
the Base and Handset. The newly
registered Handset will now assign
itself the lowest handset number not
previously assigned to a different system
Handset (1 through 8).
7.If the Handset displays REJECTED BY BASE or continues to displaySEARCHING FOR BASE for well beyond 60 seconds, try the registration
process again by repeating the above steps.
Note : Base ID codes are 15 digits long and can include the following characters :
0, 1, 2, 3, 4, 5, 6, 7, 8, 9, * , or # .
13
Handset Icons
Handset and Base Indicators
Icon
H
C
Basic Operation
E
M
H
R
Description
In Use indicator
On steady when a parallel set is in use.
On steady with one or more numbers next to it, indicating
which extensions are using the line. For example, H 02
indicates that Base (0) and Handset 2 are on a call using the
HOME line.
Intercom indicator
On steady with the extension numbers currently on an
intercom call. For example,
Handset 2 are on an intercom call.
Battery indicator (Only in Handset)
Cycles (Low, Medium, and High) when Handset battery is
charging.
Flashes when a low battery condition is detected.
Enhanced Mode indicator
On steady when active Handset is in Enhanced mode.
Mute indicator
On steady when the Handset microphone is muted.
Hold indicator
On steady when the line is on hold.
Handset Registration indicator (Only in Handset)
FF is displayed when a Handset is either not registered,
or is searching for a Base unit.
02 indicates that the Base and
Cell Phone in Data session
D
A registered Handset is accessing cell phone data
(e.g., Address Book)
14
Handset Lights
Light
Message
Waiting
Base Lights
Light
HOME Line
Message
Waiting
Home
Cellular
Mute
Power/Power
Backup
Headset
Handset and Base Indicators
Description
• Flashes to indicate that you have new messages in your
voicemail. Service must be subscribed to through your
local telephone company.
Description
• Flashes to indicate that you have new messages in your
voicemail. Service must be subscribed to through your
local telephone company.
• Glows when HOME line is in use.
• Slowly flashes when another telephone on the same line
(parallel extension) is in use, or when the call is on hold.
• Flashes rapidly to indicate an incoming call.
• Glows when CELLULAR line is in use.
• Slowly flashes when the call is on hold.
• Flashes rapidly to indicate an incoming call.
• Lights when Base microphone is muted.
• On when Base Unit is receiving power.
• Flashes slowly when system is in Power Backup mode.
• Blinks momentarily when a battery pack is installed
in the Base Unit charger.
• Lights when the Headset option
Unit.
is in use on the Base
Basic Operation
15
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