VTech Telecommunications 80 1391 00 User Manual

Hearing

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VU-060

DECT Dongle

User’s manual

Congratulations

on your purchase of this VTech product.
Before using this product, please read the
Important safety information.

This Abridged user’s manual provides
you with the basic installation and use
instructions. A limited set of features are
described in abbreviated form.

For customer service or product information,
visit our website at businessphones.vtech.
com or call 1 [phone]. In Canada,
please dial 1 [phone].

Compatible with

Aid T-Coil

TIA-1083

For Dongle VU-060:

FCC ID: EW780-1391-00
IC: 1135B-80139100

Telephones identified with this
logo have reduced noise and
interference when used with most
T-coil equipped hearing aids and
cochlear implants. The TIA-1083
Compliant Logo is a trademark of

T

the Telecommunications Industry
Association. Used under license.

Introduction What’s in the box

The VU-060 Dongle can be registered to
a cordless headset or a wireless speaker,
which had registered to a deskphone.
This allows you to have handsfree
conversations.

The Dongle allows you to connect your
headset or wireless speaker, to which the
Dongle is registered, using either one of
the following methods:

• PHONE mode - Connect to an IP phone

Use the Dongle to connect a headset/
wireless speaker, and your VTech/
SNOM IP phone. The headset acts as a
supplementary device that can make
and receive calls with the IP phone.

Skype® and Skype for Business® are registered trademarks of Microsoft Corporation.

PC mode - Connect to a computer

Use the Dongle to connect a headset
and your PC. You can make and receive
VoIP calls through Skype
for Business
software application.

Visit

support/downloads
VTech Control

after download.
the Installation and Operation Guide
there for installation and operation
instructions of the software application.

®

, using

businessphones.vtech.com/

. Unzip and install the file

You can also download

®

or Skype

the

VTech Control

to download

Your product package contains the
following items. Save your sales receipt
and original packaging in the event
warranty service is necessary.

User's manual

Dongle

Overview

1 – Magnetic charging mount

• After plugging the Dongle into
an IP phone or computer,
press and hold for about
4 seconds to enter the
registration mode.

• For LED light patterns, see
Dongle LED lights below.

LED lights

Color Dongle LED light status

Green • Steady green when the Dongle

1

Red

is not in use.

• Steady green for three

seconds when the Dongle is
deregistered from the headset.

• Flashes very quickly when there

is an incoming call.

• Flashes quickly every three

seconds when the headset is
in use.

• Steady red when the Dongle is

not registered.

• Flashes very quickly when

the Dongle is registering to a
headset.

• Flashes quickly when the Dongle

is entering deregistration mode.

• Flashes slowly when the headset

is muted.

Registering Dongle

You can register your VU-060 Dongle to a
cordless headset (VH621/VH622, purchased
separately), and to a wireless speakerphone
(VCS850, purchased separately).

Register to a Headset

1. Make sure the battery is properly installed
in the headset. The headset LED light
flashes slowly in red and blue to indicate
the headset is not registered.

2. Place the headset in the charger cradle
and allow it to charge for at least one
hour before beginning registration.

3. Remove the headset from the charger
cradle.

4. Plug the Dongle to the IP phone or
computer (see the following sections).

5. Press and hold the pair button on the
Dongle for about four seconds until the
Dongle LED light on flashes red very
quickly, and then release the button.

6. Return the headset to the charger cradle
for registration. The headset
alternates quickly in red and blue.

It takes about 60 seconds to complete the
registration process. Once the headset is
registered, the
when the battery is low and being charged,
or turns purple when the battery is well
charged, or turns blue when the battery is
fully charged.

headset LED

LED

light

light turns red

If the registration fails, you hear the voice
prompt "Not registered" when you press
headset ON/OFF button on the headset,
and the headset ON/OFF button light on
the headset alternates slowly in red and blue.

To reset the headset, remove it from the
charger cradle and try the registration
process again.

the

Register to a Wireless Speakerphone

1. Make sure the wireless speaker phone is
properly installed. Flashing red and green
LEDs indicate the wireless speakerphone
is ready for registration.

2. Press and hold the REGISTRATION button
on the bottom of the unit for five seconds,
and then release the button.

3. Plug the Dongle to the IP phone or
computer (see the following sections).

4. Press and hold the pair button on the
Dongle for about four seconds until the
Dongle LED light on flashes red very
quickly, and then release the button.

It takes about 60 seconds to complete the
registration process. Once the headset is
registered, the wireless speaker LEDs stop
flashing. The LEDs turn green briefly and
then turn off.

Deregistering Dongle

To register your

VH6210/VH6211/VH6212/VH6220/
VH6221/VH6222

• You must deregister VH6210/
VH6211/VH6220/VH6221 headset

from its headset base first.

• You must deregister VH6212/VH6222
headset from its Dongle first.

Download the user’s manual of your
VH series headset or VCS850 wireless
speakerphone, under the respective
product page at

businessphones.vtech.com/support/
downloads

deregistration of the Dongle from these
products.

VU-060 Dongle to

:

, for instructions on

Connection methods

PHONE mode - Connect to an IP phone

• You can connect the headset/
wireless speaker, to which the
Dongle is registered, to an IP phone
by plugging the Dongle to the USB
port on your VTech/SNOM IP phone.
The headset/wireless speaker acts
as a supplementary device that can
make and receive calls with the IP
phone.

PC mode - Connect to a computer

• You can connect the headset, to
which the Dongle is registered, to
your PC by plugging the Dongle to
the USB port on your computer the
to your PC. You can make and receive
VoIP calls through Skype or Skype for
Business by VTech Control.

PHONE mode - Connect to an IP phone

Plug the Dongle to a VTech/SNOM
IP phone

Connect the headset/wireless speaker, to
which the Dongle is registered, to an IP
phone using the Dongle.

You can use the headset/wireless
speaker to make or answer calls with the
IP phone connected.

Visit businessphones.vtech.com for the
compatibility list of IP phone models that
are compatible for USB connection.

1. Plug the Dongle to the USB port on
your VTech/SNOM IP phone. The
Dongle LED light will turn steady
green.

2. At the telephone base of your VTech/
SNOM IP Phone, press
the headset mode.
Depending on the IP phone model
the status icon will appear on the
LCD of your IP phone, or the LED light
on the key will turn on.

Test the headset after connection:

the

Press
headset to make, answer, or end a call,
using the telephone line to which the IP
phone is connected.

ON/OFF button on the

to turn on

PC mode - Connect to a computer

1. Plug the Dongle to the USB port on your
computer. The Dongle LED light will turn
steady green.

2. Install the VTech Control.

• Visit businessphones.vtech.com/
support/downloads to download and
install the software.

3. After you have installed the VTech
Control, check to make sure the audio
setting is properly configured in your
Windows system. If you have installed
Skype and/or Skype for Business and
want to use them with your headset, make
sure the audio settings are configured
correctly in the programs as well.

a) Audio settings in Microsoft®
Windows® (Windows 7 / Windows 8 /
Windows 10) system:

i. Click Start menu and choose

Control Panel.

ii. Click Hardware and Sound and

then click Manage audio devices
under the Sound menu.

iii. Click the Playback tab and make

sure VTech Headset is set as the
default speaker.

iv. Click the Recording tab and make

sure VTech Headset is set as the
default microphone.

b) Audio settings in Skype
(Skype 7.1 or above):

i. Launch the Skype program.
ii. Click on Tools, then Options.
iii. Click on Audio settings.
iv. Make sure VTech Headset is

selected under the speakers and
microphone settings.

Notes

• The VTech Control does not support the App
versions of Skype, including both mobile APP
and desktop APP.

• After the installation of VTech Control, Skype
will prompt a message “VTechControl.exe is

requesting access to Skype”. Choose Allow
Access to connect your Skype to VTech Control.

c) Audio settings in Skype for Business 2016:

i. Launch the Skype for Business

program.

ii. Click on Options, then Audio

Device.

iii. Make sure VTech Headset is

selected under the Audio device
setting.

IMPORTANT INFORMATION

• Periodically check for software updates.
For more details, download the VTech Control

- Installation and Operation Guide under the
product page of VH series headset on

businessphones.vtech.com/support/
downloads for installation and operation

instructions of the software.

Maintenance

Taking care of your Dongle

• Your Dongle contains sophisticated electronic parts, so
it must be treated with care.

• Avoid rough treatment.

• Place the Dongle down gently. Save the original
packing materials to protect your Dongle if you ever
need to ship it.

Avoid water and heat

• Your Dongle can be damaged if it gets wet. Do not
use the Dongle outdoors in the rain, or handle it with
wet hands. Do not install the Dongle charger near a
sink, bathtub or shower. Do not expose the product to
extreme heat.

Electrical storms

• Electrical storms can sometimes cause power surges
harmful to electronic equipment. For your own safety,
take caution when using electrical appliances during
storms.

Cleaning your Dongle

• Your Dongle has a durable plastic casing that should
retain its luster for many years. Clean it only with a soft
cloth slightly dampened with water or a mild soap.

• Do not use excess water or cleaning solvents of any
kind.

Important safety information For C-UL compliance

When using your equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and
injury, including the following:

Safety information

• Read and understand all instructions in the user’s manual.
Observe all markings on the product.

• Avoid using the product during a thunderstorm. There

may be a slight chance of electric shock from lightning.

• Do not use the produc t to report a gas leak in the vicinity
of the leak. Under certain circumstances, a spark may be

created when the adapter is plugged into the power
outlet, or when the headset is replaced in its cradle. This is a
common event associated with the closing of any electrical
circuit. The user should not plug the headset charger into a
power outlet, and should not put a charged headset into the
cradle, if the headset charger is located in an environment
containing concentrations of flammable or flame-supporting
gases, unless there is adequate ventilation. A spark in
such an environment could create a fire or explosion. Such
environments might include: medical use of oxygen without
adequate ventilation; industrial gases (cleaning solvents;
gasoline vapors; etc.); a leak of natural gas; etc.

• Do not use this product near water, or when you are wet.
For example, do not use it in a wet basement or shower, or
next to a swimming pool, bathtub, kitchen sink, or laundry
tub. Do not use liquids or aerosol sprays for cleaning. If the
product comes in contact with any liquids, unplug any line
or power cord immediately. Do not plug the product back
in until it has dried thoroughly.

• Install this product in a protected location where no one
can trip over any line or power cords. Protect cords from
damage or abrasion.

• If this product does not operate normally, see the
Troubleshooting section of this user’s manual. If you

cannot solve the problem, or if the product is damaged,
refer to the Limited warranty section. Do not open this
product except as may be directed in your user’s manual.
Opening the product or reassembling it incorrectly may
expose you to hazardous voltage or other risks.

• Replace batteries only as described in your user’s manual.
Do not burn or puncture batteries — they contain caustic
chemicals.

• This power adapter is intended to be correctly oriented
in a vertical or floor mount position. The prongs are not

designed to hold the plug in place if it is plugged into a
ceiling, an under-the-table or a cabinet outlet.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless devices):
Wireless Technology Research, LLC (WTR), an independent

research entity, led a multidisciplinary evaluation of the
interference between portable digital cordless devices and
implanted cardiac pacemakers. Supported by the U.S. Food and
Drug Administration, WTR recommends to physicians that:

Pacemaker patients

• Should keep digital cordless devices at least six inches from
the pacemaker.

• Should NOT place digital cordless devices directly over the
pacemaker, such as in a breast pocket, when it is turned
ON.

• Should use the digital cordless device at the ear opposite
the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with
pacemakers from other persons using digital cordless devices.

SAVE THESE INSTRUCTIONS

In compliance with the bilingual requirements for safety, caution,
and warning markings of Canadian Federal and Provincial/
Territorial statutes and regulations, the French version of Important
safety information is included.

Mesures de sécurité importantes

Lorsque vous utilisez votre appareil, vous devriez toujours suivre
certaines mesures de précaution de base afin de réduire les risques
d’incendie, d’électrocution et de blessures corporelles, dont ceux
qui suivent :

Information relative à la sécurité

• Veuillez lire et comprendre toutes les instructions de ce guide
d’utilisation. Relectez toutes les inscriptions apparaissant sur
le produit.

• Évitez d’utiliser le casque d’écoute pendant un orage. Il

pourrait y avoir un faible risque d’électrocution.

• N’utilisez pas un casque d’écoute près d’une fuite de gaz.

Dans certaines circonstances, une flammèche pourrait se
produire lorsque l’adaptateur est branché à une prise de
courant, ou lorsque le casque d’écoute est déposé sur son
chargeur. Ceci est un événement fréquent associé avec la
fermeture d’un circuit électrique. L’utilisateur ne devrait pas
brancher un téléphone dans une prise de courant, et ne
devrait pas déposer un casque d’écoute chargé dans son
chargeur, si le chargeur du casque d’écoute se trouve dans
un environnement comportant une concentration de gaz
inflammables ou ignifuges, à moins de se trouver dans un
endroit où la ventilation est adéquate.

• N’utilisez pas ce produit près de l’eau ou lorsque vous êtes
mouillés. Par exemple, ne l’utilisez pas dans des sous-sols

humides ou sous la douche, ou près d’une piscine, d’un bain,
d’un évier de cuisine, ou d’une cuve de lavage. N’utilisez pas de
liquides, ou de vaporisateurs aérosol de nettoyage. Si le produit
entre en contact avec du liquide, débranchez immédiatement le
fil téléphonique ou le cordon d’alimentation. Ne rebranchez pas
le produit avant qu’il soit complètement sec.

• Installez cet appareil dans un endroit protégé où personne
ne peut trébucher sur les cordons d’alimentation ou la ligne
téléphonique. Protégez les câbles contre les dommages ou
l’abrasion.

• Si le produit ne fonctionne pas correctement, consultez la

For C-UL compliance

section Dépannage (Troubleshooting) de ce guide d’utilisation.
Si vous ne pouvez pas régler le problème, ou si le produit est
endommagé, consultez la section Garantie limitée (Limited
warranty). N’ouvrez pas ce produit, sauf tel qu’indiqué dans
le guide d’utilisation. L’ouverture du produit ou le remontage
inadéquat pourrait vous exposer à des tensions dangereuses ou
autres dangers.

• Remplacez les piles uniquement tel que décrit dans votre guide

d’utilisation. N’incinérez pas et ne percez pas les piles — elles

contiennent des produits chimiques caustiques.

• L’adaptateur de courant est conçu pour être orienté verticalement

ou installé sur le plancher. Les broches ne sont pas conçues pour

se maintenir en place si la fiche est branchée dans une prise de
courant au plafond, sous la table ou sous une armoire.

Mesures préventives pour les utilisateurs de stimulateurs cardiaques
implantés dans l’organisme

Stimulateurs cardiaques (ne s’applique qu’aux dispositifs numériques
sans fil):

L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de
recherche indépendante, a mené une évaluation pluridisciplinaire
des interférences entre les dispositifs numériques sans fil et les
stimulateurs cardiaques implantés dans l’organisme. Appuyée par
l’Administration des aliments et drogues (FDA) des États-unis, la firme
WTR recommande aux médecins:

Avis aux détenteurs de stimulateurs cardiaques

• Ils doivent tenir les dispositifs numériques sans fil à une distance
d’au moins six pouces du stimulateur cardiaque.

• Ils ne doivent PAS placer les dispositifs numériques sans fil
directement sur le stimulateur cardiaque, tel que dans une poche
de chemise, lorsque celui-ci est en fonction.

• Ils doivent utiliser les dispositifs numériques sans fil en les
appuyant sur l’oreille qui se trouve dans la direction opposée au
stimulateur cardiaque.

L’étude effectuée par l’organisme WRS n’a pas identifié de risque
pour les détenteurs de simulateurs cardiaques causé par les gens qui
utilisent des dispositifs numériques sans fil à proximité de ceux-ci.

CONSERVEZ CES INSTRUCTIONS

FCC Part 15 Limited warranty

This equipment has been tested and found to comply with the
requirements for a Class B digital device under Part 15 of the
Federal Communications Commission (FCC) rules.

These requirements are intended to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation.

If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and
receiver.

• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV
technician for help.

Changes or modifications to this equipment not expressly
approved by the party responsible for compliance could void
the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may

cause undesired operation. Privacy of communications may
not be ensured when using this phone.

To ensure safety of users, the FCC has established criteria
for the amount of radio frequency energy that can be safely
absorbed by a user or bystander according to the intended
usage of the product. This product has been tested and found
to comply with the FCC criteria. Use of other accessories may
not ensure compliance with FCC RF exposure guidelines. The
headset may be safely held against the ear of the user. The
headset charger shall be installed and used such that parts
of the user’s body other than the hands are maintained at a
distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian
requirement:

CAN ICES-3 (B)/NMB-3(B).

Industry Canada

This device complies with Industry Canada licence-exempt
RSS standard(s).

Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.

Privacy of communications may not be ensured when using
this telephone.

The term ‘’IC:‘’ before the certification/registration number
only signifies that the Industry Canada technical specifications
were met.

This product meets the applicable Innovation, Sciense, and
Economic Development Canada technical specifications

1. What does this limited warranty cover?

VTech of this VTech product warrants to the holder of
a valid proof of purchase (“CONSUMER” or “you”) that
the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material
and workmanship, pursuant to the following terms and
conditions, when installed and used normally and in
accordance with the PRODUCT operating instructions.
This limited warranty extends only to the CONSUMER
for products purchased and used in the United States of
America and Canada.

2. What will be done if the PRODUCT is not free from defects
in materials and workmanship during the limited warranty
period (“materially defective PRODUCT”)?

During the limited warranty period, VTech’s authorized
service representative will repair or replace at VTech’s
option, without charge, a materially defective PRODUCT.
If VTech repairs the PRODUCT, they may use new or
refurbished replacement parts. If VTech chooses to
replace the PRODUCT, they may replace it with a new or
refurbished PRODUCT of the same or similar design. VTech
will retain defective parts, modules, or equipment. Repair
or replacement of the PRODUCT, at VTech’s option, is your
exclusive remedy. VTech will return repaired or replacement
products to you in working condition. You should expect
the repair or replacement to take approximately 30 days.

3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for
ONE (1) YEAR from the date of purchase. If VTech repairs or
replaces a materially defective PRODUCT under the terms
of this limited warranty, this limited warranty also applies to
repaired or replacement PRODUCT for a period of either

(a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or, (b) the time remaining on
the original one-year limited warranty; whichever is longer.

4. How What is not covered by this limited warranty?

This limited warranty does not cover:

• PRODUCT that has been subjected to misuse, accident,
shipping or other physical damage, improper
installation, abnormal operation or handling, neglect,
inundation, fire, water, or other liquid intrusion; or

• PRODUCT that has been damaged due to repair,
alteration, or modification by anyone other than an
authorized service representative of VTech; or

• PRODUCT to the extent that the problem experienced is
caused by signal conditions, network reliability or cable
or antenna systems; or

• PRODUCT to the extent that the problem is caused by
use with non-VTech accessories; or

• PRODUCT whose warranty/quality stickers, PRODUCT
serial number plates or electronic serial numbers have
been removed, altered or rendered illegible; or

• PRODUCT purchased, used, serviced, or shipped for
repair from outside the United States of America or
Canada, or used for commercial or institutional purposes
(including but not limited to products used for rental
purposes); or

• PRODUCT returned without a valid proof of purchase
(see item 6 on the next page); -or-

• Charges for installation or setup, adjustment of customer
controls, and installation or repair of systems outside
the unit.

5. How do you get warranty service?

To obtain warranty service in the United States of America,
visit businessphones.vtech.com or call 1 [phone]. In
Canada, call 1 [phone].

NOTE: Before calling for service, please review the user’s
manual; a check of the PRODUCT's controls and features
may save you a service call.

Except as provided by applicable law, you assume the risk
of loss or damage during transit and transportation and are
responsible for delivery or handling charges incurred in the
transport of the PRODUCT(s) to the service location. VTech
will return repaired or replaced PRODUCT under this limited
warranty to you. Transportation, delivery or handling charges
are prepaid. VTech assumes no risk for damage or loss of the
PRODUCT in transit. If the PRODUCT failure is not covered
by this limited warranty, or proof of purchase does not meet
the terms of this limited warranty, VTech will notify you and
will request that you authorize the cost of repair prior to any
further repair activity. You must pay for the cost of repair and
return shipping costs for the repair of products that are not
covered by this limited warranty.

6. What must you return with the PRODUCT to get warranty

service?

You must:

a. Return the entire original package and contents

including the PRODUCT to the service location along
with a description of the malfunction or difficulty; and

b. Include a “valid proof of purchase” (sales receipt)

identifying the PRODUCT purchased (PRODUCT model)
and the date of purchase or receipt; and

c. Provide your name, complete and correct mailing

address, and telephone number.

7. Other limitations

This warranty is the complete and exclusive agreement

between you and VTech of this PRODUCT. It supersedes all
other written or oral communications related to this PRODUCT.
VTech provides no other warranties for this PRODUCT. The
warranty exclusively describes all of VTech’s responsibilities
regarding the PRODUCT. There are no other express
warranties. No one is authorized to make modifications to
this limited warranty and you should not rely on any such
modification.

State/Provincial Law rights: This warranty gives you specific

legal rights, and you may also have other rights which vary
from state to state or province to province.

Limitations: Implied warranties, including those of fitness

for a particular purpose and merchantability (an unwritten
warranty that the PRODUCT is fit for ordinary use) are limited
to one year from date of purchase. Some states/provinces do
not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you. In no event
shall VTech be liable for any indirect, special, incidental,
consequential, or similar damages (including, but not limited
to lost profits or revenue, inability to use the PRODUCT
or other associated equipment, the cost of substitute
equipment, and claims by third parties) resulting from the
use of this PRODUCT. Some states/provinces do not allow
the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply
to you.

Please retain your original sales receipt

as proof of purchase.

Disclaimer and
Limitation of Liability

VTech Communications, Inc. and its suppliers assume
no responsibility for any damage or loss resulting from
the use of this user’s manual. VTech Communications,
Inc. and its suppliers assume no responsibility for any
loss or claims by third parties that may arise through
the use of this product. VTech Communications, Inc.
and its suppliers assume no responsibility for any
damage or loss caused by deletion of data as a result
of malfunction, dead battery, or repairs. Be sure to
make backup copies of important data on other media
to protect against data loss.

Company: VTech Communications, Inc.

Address: 9590 SW Gemini Drive, Suite 120,

Beaverton, OR 97008, United States

Phone: [phone] in the U.S. or
1 [phone] in Canada

Specifications are subject to change without notice.
© 2018 VTech Communications, Inc.
All rights reserved. 05/18. VU-060_CIB_V1.0