VTech Telecommunications 80 1005 00 Users manual

Table of contents
1 INTRODUCTION ........................................................................................................................................ 3
2 UNPACKING YOUR COMPANION™ II CORDLESS.......................................................................... 3
2.1 S
2.2 S
2.3 S
ET UP THE COMPANION
ET UP THE CORDLESS BASE
ETTING UP YOUR COMPANION™
3 USING YOUR COMPANION
ORDLESS
.................................................................................................. 3
..................................................................................................................... 4
CORDLESS WITH OTHER DEVICES
II
................................................. 4
II CORDLESS *** NEED NEW PICTURE WITH YAHOO
REMOVED***...................................................................................................................................................... 6
3.1 G
3.2 Q
3.3 K
ENERAL INFORMATION
UICK KEYS
EYBOARD
............................................................................................................................................ 6
.............................................................................................................................................. 7
.......................................................................................................................... 6
4 YOUR E-MAIL ACCOUNT ....................................................................................................................... 7
4.1 C
4.2 L
4.3 C
4.4 D
REATING YOUR PRIMARY ACCOUNT
OGGING INTO YOUR ACCOUNT ............................................................................................................. 12
REATING A SECONDARY ACCOUNT
ELETING A SECONDARY ACCOUNT
....................................................................................................... 8
....................................................................................................... 12
....................................................................................................... 13
5 WRITE AN E-MAIL MESSAGE ............................................................................................................. 13
6 SEND AND RECEIVE AN E-MAIL ........................................................................................................ 14
7YOUR MAIL.............................................................................................................................................. 14
7.1 Y
7.1.1 Inbox
7.1.2 Outbox
7.1.3 Sent Mail
7.1.4 Drafts
7.1.5 Mail Archive
7.2 R
7.3 R
7.4 F
7.5 M
7.6 A
7.7 D
7.8 P
7.9 M
7.10 M
OUR MAILBOXES
................................................................................................................................. 14
................................................................................................................................................ 14
.............................................................................................................................................. 15
.......................................................................................................................................... 15
............................................................................................................................................... 16
..................................................................................................................................... 17
EADING AN E-MAIL MESSAGE
EPLYING TO AN E-MAIL MESSAGE
ORWARDING AN E-MAIL MESSAGE
OVING AN E-MAIL MESSAGE TO THE MAIL
DDING A SENDER TO THE ADDRESS BOOK
ELETING AN E-MAIL MESSAGE
RINTING AN E-MAIL MESSAGE
ARKING AND UNMARKING MESSAGES
AILBOX SUMMARY
............................................................................................................................. 21
............................................................................................................... 18
........................................................................................................ 20
........................................................................................................ 20
............................................................................................................. 21
.............................................................................................................. 21
................................................................................................ 21
........................................................................................... 20
........................................................................................... 21
8 ADDRESS BOOK ...................................................................................................................................... 22
8.1 O
8.2 C
8.3 U
8.4 D
8.5 I
8.6 A
8.6.1 Creating an Address Book Group
8.6.2 Adding Contacts to an Address Book Group
8.6.3 Deleting Contacts from an Address Book Group
8.6.4 Deleting an Address Book Group
PENING YOUR ADDRESS BOOK
REATING AN INDIVIDUAL ADDRESS BOOK CONTACT
PDATING AN INDIVIDUAL ADDRESS BOOK CONTACT
ELETING INDIVIDUAL ADDRESS BOOK CONTACT
NSERT E-MAIL ADDRESS FROM ADDRESS BOOK INTO AN E-MAIL MESSAGE
DDRESS BOOK GROUPS
....................................................................................................................... 24
............................................................................................................ 22
............................................................................ 23
........................................................................... 23
................................................................................. 23
...................................................................................................... 24
...................................................................................... 24
................................................................................ 24
...................................................................................................... 24
............................................. 24
9 YOUR ACCOUNT ..................................................................................................................................... 25
9.1 Y
OUR PROFILE
...................................................................................................................................... 25
1
9.2 Y
9.3 Y
9.4 M
9.4.1 Installing a Memory Card
9.4.2 Opening your Memory Card Manager
9.4.3 Creating a new Memory Card folder
9.4.4 Renaming a Memory Card folder
9.4.5 Deleting a Memory Card folder
9.4.6 Copying e-mail messages to Memory Card folder
OUR SIGNATURE
OUR PASSWORD .................................................................................................................................. 26
EMORY CARD
................................................................................................................................. 25
..................................................................................................................................... 27
................................................................................................................. 27
............................................................................................... 27
................................................................................................. 28
...................................................................................................... 28
........................................................................................................ 28
.............................................................................. 28
10 ACCOUNT MANAGEMENT................................................................................................................... 28
10.1 C
10.2 M
10.2.1 Turning MailScreen On/Off
10.2.2 Adding and Deleting e-mail Addresses from MailScreen
10.2.3 Unlocking an E-mail Message
HANGE PAYMENT INFORMATION .......................................................................................................... 28
AILSCREEN MANAGER
........................................................................................................................ 29
.......................................................................................................... 29
............................................................... 30
...................................................................................................... 31
11 YOUR SETTINGS ..................................................................................................................................... 31
11.1 D
11.2 C
EVICE SETTINGS
ONNECTION SETTINGS
.................................................................................................................................. 31
......................................................................................................................... 32
12 RECAPTURE YOUR ACCOUNT ........................................................................................................... 34
13 BATTERIES ............................................................................................................................................... 36
13.1 C
HARGE THE HANDSET BATTERY PACK
............................................................................................. 36
14 GETTING HELP........................................................................................................................................ 37
15 FREQUENTLY ASKED QUESTIONS ................................................................................................... 38
16 TROUBLESHOOTING............................................................................................................................. 40
17 SAFETY INFORMATION........................................................................................................................ 41
18 WARRANTY STATEMENT .................................................................................................................... 43
19 FCC NOTICE ............................................................................................................................................. 44
20 INDEX ......................................................................................................................................................... 45
2
1 INTRODUCTION
Welcome to a whole new way to stay in touch with friends and family!
cordless
is designed to make sending and receiving e-mail as easy as 1, 2, 3!
Vtech’s Companion™ II
With
Companion™ II cordless
Internet connection, or learn how to use a mouse. We understand that communicating with e-mail should be quick and easy, so
We've teamed up with HomeRelay Communications to make it easy for you to e-mail anytime, anywhere. HomeRelay creates your e-mail account, manages your account, and delivers e-mail messages, news, and information.
, you don’t need to wait for a computer to start-up, learn to configure an
designed a product to do just that!
vtech
2 UNPACKING YOUR COMPANION™ II CORDLESS
Verify that you have all the items listed below:
1. Companion™ II cordless keyboard
2. Companion™ II cordless base
3. 6V AC/DC adaptor (2)
4. 6’ telephone cord
5. Ni-Mh Rechargeable Battery
6. User manual
7. Quick Start Guide
8. Quick Reference Card
9. HomeRelay Internet Services Agreement
The following items are not included but may be required:
1. Second telephone cord
2. Printer. Your Companion II cordless will work with any printer that supports plain text printing. Refer to your printer’s User Manual to see if plain text is supported. Note: your
II cordless
3. Parallel printer cable
does not support USB connection.
Companion
2.1 Set up the Companion II Cordless
Your Companion II Cordless is designed to be portable. The keyboard can be powered with a rechargeable battery, AC adaptor, or both. We recommend that you keep your Ni-Mh battery charged inside your prevent any information from being lost. It is very important to only use the AC adaptor and battery that are included with your damage the product.
: Before signing up for service on your Companion II cordless, please make sure the battery
NOTE
has charged for at least 16 hours. Otherwise you should sign up for service on your Companion II cordless with the AC adaptor plugged in. Use only AT&T Battery 2414, SKU# 23403.
Remove Battery Compartment cover by pressing the tab and lifting upward.
Companion™ II cordless
Companion™ II cordless
at all times in the event of an electrical failure to
. Other AC adaptors and batteries may
3
Locate the 2-pronged connector in the bottom right of the battery compartment. Attach the red and black wire from the battery pack to the connector in the battery compartment.
Replace the cover by sliding it into the track and snap it into place.
Plug the AC adaptor into an electrical outlet.
2.2 Set up the cordless base
The base unit of your Companion II Cordless must be connected to a telephone jack and a working electrical outlet in order to register your device, as well as sending and receiving e-mails. Follow the steps below to connect your base unit.
Plug in the AC adaptor into an electrical outlet.  Plug one end of the telephone line cord into the back of the base labeled
other end of the telephone line cord to a wall telephone jack.
Phone Line
2.3 Setting up your Companion™ II cordless with other devices
Follow the diagrams below to connect your telephone, caller ID, answering machine, and printer.
Companion™ II cordless
to other devices such as a
. Plug the
4
5
3 USING YOUR COMPANION II CORDLESS *** NEED NEW PICTURE
WITH YAHOO REMOVED***
Adjustable
Screen
Writ e Ema ilStatus Light
Co nn ect
Main Menu
Address Book
Help
3.1 General Information
Screen
can all be adjusted based on your preferences.
This screen is adjustable for easy viewing. The contrast and size of the letters on the screen
On/ Off
Mail Box
More Options
Action Keys
Cursor Control
Status Light
connected to HomeRelay.
3.2 Quick keys
There are eight quick keys designed to let you get things done faster and they are located above the keyboard.
Connect -
Write E-mail -
Main Menu -
inside a user account.
Address Book -
account. When you are writing an e-mail message, press this key to open the Address Book and insert an e-mail address into the message.
More Options -
see additional options.
Press this key to see additional help information, if applicable.
Help -
The light above the Connect button lets you know the
Press this button to send and receive e-mail.
Press this button to begin writing a new e-mail message from inside a user account.
Press this key to quickly return to the main menu of your
Press this key to quickly access your electronic address book from inside a user
If a right arrow Î is displayed on the bottom right of the screen, press this button to
Companion™ II cordless
Companion™ II cordless
is
from
6
Mail Box –
Outbox, Draft, Sent Mail, and Mail Archive. These mailboxes help you organize your e-mail messages. Each time you press this key, your with your Inbox.
On/Off -
Every e-mail account on the
Companion™ II cordless
Use this button to turn your
Companion™ II cordless
Companion™ II cordless
contains five mailboxes: Inbox,
will cycle through each mailbox, starting
on or off.
Action Keys
key.
3.3 Keyboard
The layout of the keyboard on your typewriter or a computer keyboard.
- Press any one of the three orange keys to activate the command displayed above each
Press this key to return to the previous screen or to clear a pop-up window from the screen. Press this key to move the cursor forward.
Press this key if you want to type using all capital letters. Press this key again to return to typing lower case letters This key is used in conjunction with other keys. For example, when typing, if you hold down the “Shift” key and press a key with a character above it, the top character on the key will be displayed. Also, holding down the “Shift” key allows you to select multiple items, when applicable. Press this key to insert any new text you type to the left of the cursor. The cursor shape will change to blinking _.
Press this key to insert the @ symbol. Press this key to and any text you type will replace the existing text. The cursor shape will change to blinking .
Companion™ II cordless
is very similar to the layout of a
Press this key to delete any character to the right of the cursor. Press this key to delete any character to the left of the cursor.
Press this key to move the cursor to the next line in an e-mail message, select a default option, or to confirm an action. Use this key to move the cursor up one page on your screen. Press this key to move the cursor down one page on your screen.
Use this key to quickly launch the These are your arrow keys to move the cursor up, down, left or right on the screen. Use the up and down arrow keys to move to another field on a screen, and use left and right arrow keys to see the options from a list. Use this key to insert a space between words or letters. The Space Bar can also be used to mark messages or Address Book contacts.
Companion™ II cordless
Settings menu.
4 YOUR E-MAIL ACCOUNT
You can create up to five (5) e-mail accounts on your has its own set of mailboxes and address book. The first account you must create on your
Companion™ II cordless
are referred to as secondary or child accounts. The following features are available only to the primary account:
is referred to as the primary or guardian account. The remaining accounts
Companion™ II cordless.
Each e-mail account
7
Add secondary accounts  Delete secondary accounts  Manage MailScreen  Change payment information
4.1 Creating your primary account
Before you can use your be asked to provide the following information during the set up:
1. Contact information. If someone other than yourself will be the primary user of this
Companion™ II cordless
own.
2. Billing information. Specify how you want to pay for your e-mail service and the person responsible for payment. Only major credit cards (Visa, MasterCard, American Express, and Discover) is accepted. You will be asked to select one of the service plans available at the time of registration.
3. A user ID for your e-mail address and a password. If the user ID you requested is not available, you will be prompted to enter a new one.
The set up process typically takes 5 to 10 minutes to complete. Enter all the information requested in every screen. Use up and down on the Cursor Control or Enter key to move between each line. Where applicable, select of your set up since a message may occur that requires you to respond. Verify your account information at the end of the set up to make sure everything is correct.
to go to the next screen and
Next
Companion™ II cordless
, be sure to provide that person’s contact information instead of your
to return to the previous screen. Be sure to monitor the progress
Back
, you need to set up your primary account. You will
How to create a primary account:
1. When you just turn your 4-1) explaining the basic functionality of your Companion. Select
Figure 4-1
2. Set the date and time (Figure 4-).
Figure 4-2
Companion™ II cordless
on, you will see an Introduction screen (Figure
to continue.
OK
3. After this, your If you agree with the terms, select
Companion™ II cordless
Agree
will display the Terms and Agreement screen (Figure 4-3).
to continue.
8
Figure 4-3
4. The next screen (Figure 4-4) outlines the steps it will take to set up your account on your
Companion™ II cordless
Figure 4-4
. Select
Begin
to continue.
5. Select the country where you will be using the device (Figure 4-5).
Figure 3-5
6. Enter your or the primary user contact information. This will be used in the event we need to contact you (Figure 4-6).
Figure 4-6
7. Enter the billing information of the person responsible for payment. Your address information is needed for credit card validation (Figure 4-7).
9
Figure 4-7
8. Enter the additional information about yourself or the primary user (Figure 4-8).
Figure 4-8
9. Enter a user ID and password (Figure 4-9). The user ID must be between 3 and 32 characters; password must be between 6 and 32 characters. The user ID can be any combination of upper and lower case letters (A-Z, a-z), numbers (0-9), and the underscore (_), and it must begin with a letter. If the user ID you requested is not available, you will be prompted to enter a new one.
The password must be between 6 and 32 characters and the
password as they are for the user ID except a password allows some other characters including !, $, #. To be sure you enter your password correctly, you will be asked to enter it twice.
Figure 4-9
10. You are ready to connect to HomeRelay to complete the registration process. Be sure your telephone cord is plugged into the back of the device. Select (Figure 4-10).
Figure 4-10
rules are the same for the
Connect
. This can take a few minutes
10
11. You will see several screens showing the status of your connection. Figure 4-11 is an example of when your
Figure 4-11
12. You will be asked to select a service plan. Use the left and right on the Cursor Control to see all available plans. When you find the one you want, select
Figure 4-12
Companion™ II cordless
is connecting to HomeRelay.
to continue (Figure 4-12).
Select
13. You will again see several screens showing the status of your connection. To insure proper set up of your account, do not disconnect the phone line or press any keys on the keyboard.
Congratulations! Your device is now registered with HomeRelay. Figure 4-13 shows your account information along with the service plan you are signed up for. Be sure to write your username and password down and store in a safe place to review if necessary. Figure 4-14 shows the dial up numbers your
Companion™ II cordless
contact our customer service if any of the information is incorrect.
Figure 4-13
Figure 4-14
will use to connect to our server to send and receive mail. Please review and
11
4.2 Logging into your account
To access your Mailboxes or Address Book, you first need to log in. Your uses the log in process to help identify which person is currently using the product.
How to log into your account:
Companion™ II cordless
1. On the Welcome screen, select your user ID. Press the user ID.
2. Enter your password, if necessary. If you did not type in the correct password, you will be prompted to reenter the password. Select enter your password when you log into your account, see section 8.3, Your Password.
Login
or press the
More Options
Enter
key if you don’t see your
key. If you do not wish to
3. The next screen will be the Main Menu. You can select any of the programs in the Main Menu to begin using your
4.3 Creating a secondary account
Once the primary account is created, you can create up to four secondary accounts. To create these accounts, you will be asked to provide the following information:
Contact information. A user ID and password.
How to create a secondary account:
1. Log in using the primary account.
2. Select
3. Enter contact information. Select
4. Enter verification information. Select
5. Enter user ID and password.
6. Select
Your the progress of your connection since a message may appear on the screen that requires you to respond.
Account Management
Connect
Companion™ II cordless
Companion™ II cordless
from the Main Menu screen.
Next
Next
.
will connect to HomeRelay and create the account. Be sure to monitor
.
or press the
or press the
key to continue.
Enter
Enter
key to continue.
12
4.4 Deleting a secondary account
You can delete any of the secondary accounts from your all e-mail messages and address book contacts associated with that account would also be deleted.
How to delete a secondary account:
1. Log in using the primary account.
2. Select
3. Select
4. Select the e-mail user ID you wish to delete.
5. Select
6. Select
Account Management Delete Account
or press the
Next Connect
to confirm your delete request.
.
from the Main Menu screen.
.
Enter
Companion™ II cordless
. Please note that
Your
Companion™ II cordless
will connect to HomeRelay to delete the secondary account.
5 WRITE AN E-MAIL MESSAGE
You can write as many messages as you want and save them in the Outbox. When you press
Connect
Connection settings), all the messages in your Outbox will be sent.
How to write an e-mail message:
1. Log into your account.
2. Press the
or if your
Companion™ II cordless
button to bring up the following screen:
is set to automatically connect (see section 11.2,
3. Type in the recipient’s complete e-mail address in the “To:” line. To send the same e-mail to more than one person, separate each e-mail address with a comma (e.g., jsmith@abc.com, becky@xyz.com). You can also insert e-mail address(es) from your Address Book (see section 8, Address Book).
4. Press the “carbon copy” and is typically used if the sender is not directing the message to a specific person. To enter more than one e-mail address, separate each e-mail address with a comma.
5. Press the recipient know what the e-mail message is going to be about. It’s always a good idea to enter a subject.
6. Press the
7. When you are done typing your message, select This will place the message in the Outbox so it can be sent the next time you connect.
8. If for some reason you cannot complete your message but want to save what you have typed so far, select
Enter
key or down on the Cursor Control to move to the “Cc:” line. The “Cc:” means
Enter
key or down on the Cursor Control to move to the Subject line. A subject lets the
key or down on the Cursor Control to begin typing the e-mail message.
Enter
to save the message in Outbox.
Save as Draft
Save In Outbox
. This will place the incomplete message in your Drafts Mailbox.
13
6 SEND AND RECEIVE AN E-MAIL
To send e-mail messages you have written and to receive new e-mail messages to your
Companion™ II
cordless
messages for all the e-mail accounts on your been received, you will be disconnected from HomeRelay and a message will display telling you how many new e-mail messages you have.
, simply press the
button to connect to HomeRelay. HomeRelay will check for new e-mail
Companion™ II cordless
. Once your e-mail message(s) have
7 YOUR MAIL
7.1 Your Mailboxes
7.1.1 Inbox
All of the new e-mail messages you receive go directly to your Inbox. On the left side of the Inbox screen, you may see one of two different pictures next to each message:
The e-mail message has not been opened or read.
The e-mail message is locked and requires approval from the primary user before it can be read. The message is locked because the sender is not on your MailScreen (see section 10.2, MailScreen Manager).
There are two ways to access your Inbox:
1. Log into your account.
2. From the Main Menu, select
Your Mail.
3. Select
Or
1. Log into your account.
2. Press the
Inbox.
Mailbox
key once.
14
7.1.2 Outbox
All of the messages you have written, but have not sent, are stored in your Outbox. For example, after you finish typing a new message, you can select Outbox for delivery. The next time you press the
There are two ways to access your Outbox:
1. Log into your account.
2. From the Main Menu, select
Your Mail.
Save to Outbox
Connect
, the message(s) in your Outbox will be sent.
to place the new message in your
3. Select
Or
1. Log into your account.
2. Press the
7.1.3 Sent Mail
All of the messages you have sent successfully are stored in Sent Mail. If you want to refer to a message you have sent, you can always check your Sent Mail mailbox.
There are two ways to access your Sent Mail:
1. Log into your account.
2. From the Main Menu, select
Outbox.
Mailbox
key twice.
Your Mail.
3. Press
More Options.
15
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