VTech Telecommunications 80 0348 00 User Manual

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VH6210

Convertible Ofﬁce

Wireless Headset

VH6211

Convertible Ofﬁce

Wireless Headset

with Lifter

Abridged user’s manual

Congratulations

Compatible with

Hearing Aid T-Coil

TIA-1083

on your purchase of this VTech product. Before using this product, please read the Important safety information.

This Abridged user’s manual provides you with the basic installation and use instructions. A limited set of features are described in abbreviated form.

Visit businessphones.vtech.com/support/downloads to download a full set of installation and operation instructions for:

Headset connection methods

•

“Option 1: Connect to IP phone via EHS”

“Option 2: Connect to traditional corded phone”

“Option 3: Connect to traditional corded phone with Lifter”

“Option 4: Connect to a computer”

Headset wearing styles

•

“Over-the-ear hook”

“Over-the-head band”

“Behind-the-neck band”

VTech Softphone Call Manager

•

“VTech Softphone Call Manager - Installation and Operation Guide”

For customer service or product information, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Introduction

The VH6210/VH6211 includes a cordless headset and base that allow you to have handsfree phone conversations.

The package also comes with the EHS (Electronic hookswitch) cables and headset audio cables that allow you to connect your headset in either one or both of the following methods:

PHONE mode - Connect to a deskphone

•

If you want to connect your headset to a deskphone, you can simply use the cables provided to connected the headset to a deskphone directly.

PC mode - Connect to a computer

•

Use the USB cable to connect the headset base and your PC. You can monitor VoIP calls through Skype® or Skype for Business® using the VTech Softphone Call Manager.

VTech Softphone Call Manager is the hub for call control, which enables you to answer or end, and mute or end mute a call directly from your headset. You can also configure the advanced feature settings, such as low battery alert, ringer tone, second inbound call alert, or microphone mute alert at the software.

VH6211 Convertible Office Wireless Headset with Lifter:

The VH6211 package also comes with the extra corded handset lifter, making it convenient to answer and end calls right from the headset, so that the product can be used in different ways depending on your needs.

For lifter’s information, refer to the section Lifter.

Skype® and Skype for Business® are registered trademarks of Microsoft Corporation.

What’s in the box

Your product package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

For VH6210/VH6211:

User's manual

Behind-the-neck band

Wireless headset with earbud and hook

Four over-the-ear hooksFour earbuds

USB cable

Batteries with battery compartment cover

Over-the-head band

What’s in the box

For VH6210/VH6211 (con’t):

Headset base

EHS cable 1 EHS cable 2

Headset base power adapter

For VH6211 only:

Auxiliary ring detectorCorded handset lifter

Corded phone connection cable

Headset audio cable

Table of contents

Overview

Headset ...................................1

Headset base ..........................2

Install headset battery .............4

Power up the headset base .....5

Charge the headset battery .....5

Charge and store your spare

battery ..................................6

Connection methods ................7

PHONE mode .......................7

PC mode ...............................7

Option 1: Connect to

IP phone via EHS .................8

Option 2: Connect to

a traditional corded phone ....9

Option 3: Connect to

a traditional corded phone with Lifter (for VH6211 only) ...9

Option 4: Connect to a

computer ..............................9

Position the headset ..............10

Over-the-ear hook ...............10

Over-the-head band ............10

Behind-the-neck band .........10

Before use

Headset operation .................11

Headset power on/off ..........11

PHONE mode and

PC mode ............................11

Operate

PHONE mode ........................12

Operate with IP phone

via EHS ..............................12

Operate with corded phone ...13 Operate with corded

phone via Lifter ...................13

PC mode ................................14

VTech Softphone Call

Manager .............................14

Call settings ...........................15

Auto Answer........................15

Change Audio Bandwidth ...15

Headset ringer ....................16

Anti-Startle (G616) .............16

Temporary ringer silencing ...17

Volume control ....................17

Mute ....................................17

Hot-swappable headset

battery replacement ............18

Lifter (for VH6211 only)

Overview ................................20

Connect the Lifter ..................22

Operate with Lifter .................22

Appendix

Adding and registering

a new headset ....................23

Headset lights ........................24

Headset alert tones ............25

Headset alert prompts ........25

Headset base lights ...............26

Frequently asked questions ...27

Maintenance ..........................33

Important safety information ... 34

Safety information ...............34

Especially about wireless

headsets .............................35

Precautions for users of implanted cardiac

pacemakers ........................36

For C-UL compliance .............37

Mesures de sécurité

importantes .........................37

FCC Part 68 and ACTA .........41

FCC Part 15 ...........................43

California Energy

Commission battery

charging testing

instructions .........................44

Limited warranty ....................45

Disclaimer and Limitation of

Liability ...............................48

Technical speciﬁcations .........49

Overview

Headset

1 –VOL+/VOL-

Slide the volume switch to the right or left to adjust the headset ringer volume

• while in idle mode, or the listening volume while on a call.

2 – ON/OFF button and LED light

Press to make, answer or end a call.

• See page 24 for lights behavior.

•

3 – MUTE

Mute the microphone during a call.

•

4 – Battery with cover attached

The battery is permanently attached to the battery compartment cover and

• they are inseparable from each other. Remove the entire assembled unit to replace the battery.

5 – Microphone

Overview

Headset base

1 – VOLUME / MICROPHONE

Press to adjust the speaking volume while on a call.

•

2 – Magnetic charging mount

Place the headset here for charging.

•

3 – MUTE/SPARE BATT (light)

See page 26 for lights behavior.

•

4 – PHONE (mode button and light)

Press to enter the PHONE mode.

• See page 26 for lights behavior.

•

5 – PC (mode button and light)

Press to enter the PC mode.

• See page 26 for lights behavior.

•

6 – PAIR

Press to initiate headset registration or deregistration.

•

7 – Spare battery compartment cover

8 – POWER jack (green dot)

9 – PHONE jack (blue dot) 10 – EHS jack (red dot)

Overview

Headset base

11 – (USB port)

Open the port cover to plug in the USB cable for use with PC mode.

•

12 – LIFTER jack (for VH6211 only) 13 – AutoAns ON/OFF

When turned on, your headset will then automatically answer a call when it is

• lifted from the charging cradle.

14 – Corded handset audio adjust switch

Use this switch to adjust the corded handset audio when you have connected

• the headset base to a corded telephone.

15 – WB (Wideband) / NB (Narrowband) switch

Use this switch to adjust the audio bandwidth.Wideband audio delivers wider

• frequency response and higher HD audio quality.

Getting started

CAUTION

Install headset battery

Do not disassemble the battery from its battery compartment cover.•

1. Align the metallic contacts between the battery and the battery compartment, and then place the battery down.

2. Slide the battery until it clicks into place.

3. Charge it for at least 30 minutes.

NOTES:

You will hear the voice prompt "Low battery" when you press the ON/OFF

• button while the headset battery is low.

When fully charged, the headset battery supports up to 5 hours of talk time or 48

• hours of standby time.

If you slide the WB / NB (wideband/narrowband) switch to WB for enhanced

• audio quality, the power consumption will also be increased, thereby resulting in reduced talk time (see(see page 15).

To order a replacement battery pack (model BT291865), visit our website at

•

businessphones.vtech.com or call 1 (800) 595-9511. In Canada, dial 1 (866) 267-7377.

Getting started

Power up the headset base

Plug the small end of the headset

1. base power adapter labelled

to the POWER jack (green dot) at the rear of the headset base.

Plug the large end into an

2. electrical outlet not controlled by a wall switch.

Charge the headset battery

Hang the headset onto the magnetic charging mount. The magnet holds the headset in place.

• The light will turn:

- steady red when the headset

battery is low while charging;

- steady purple when well

charged; and

- steady blue when fully charged.

• The MUTE | SPARE BATT LED

light will turn:

- steady green when the spare

battery is charging; and

- off when it is fully charged.

NOTE:

For optimal performance, charge the headset battery for at least 30 minutes before

• use. The battery is fully charged after 2 hours of continuous charging. When the headset is not in use, recharge by hanging it onto the headset base.

Getting started

Charge and store your spare battery

You can install the spare battery into your headset base for charging and storage purposes.

The headset supports hot swapping, in which the current call on the headset will remain connected if you replace the battery within 5 minutes. You can even have an unlimited talk time with timely battery replacement.

Align the metallic contacts between the battery and the battery

1. compartment, and then place the battery down.

2. Slide the battery until it clicks into place.

• The MUTE | SPARE BATT light turns green when charging.

3. Slide the battery compartment cover back to the headset base.

NOTE:

For optimal performance, charge the spare battery for at least 30 minutes before

• use. The battery is fully charged after 2 hours of continuous charging. When the headset is not in use, recharge by placing it into the headset base.

Getting started

Connection methods

Choose one of the following methods to connect your headset for operation in either PHONE mode or PC mode.

PHONE mode Option 1: Connect to IP phone via EHS

You

can connect the headset to an IP phone using the EHS

• cable and headset audio cable provided. The headset acts as a supplementary device that can join calls. Use the IP phone

connected to make or answer calls.

Option 2: Connect to traditional corded phone

You

can connect the headset to a traditional corded phone

• using the to physically lift the corded handset off the corded phone base cradle before you can use the headset to join in the call.

Option 3: Connect to traditional corded phone with Lifter (for VH6211 only)

You

• phone connection cable and lifter provided ( headset acts as a supplementary device that can join calls. You can simply press on the headset to use the connected corded phone to make or answer calls.

corded phone connection cable

can connect the headset to a corded phone using the corded

provided. You need

see page

22). The

PC mode Option 4: Connection to a computer

Connect the headset base to your PC with the USB cable

• provided. You can make and answer VoIP calls through Skype or Skype for Business, using the VTech Softphone Call Manager.

Getting started

Connection methods

NOTE:

The cords have colored labels that guide you to plug them into the correct headset

• base jacks. The back of the headset base has color-coded dots and the names of the jacks above them that correspond to the colored labels on the cords.

For detailed instructions of the four options to connect your headset, visit the product page of VH6210 or VH6211 at businessphones.vtech.com/support/downloads to download the respective instructional document.

Option 1: Connect to IP phone via EHS

onnect the headset to an IP phone using the EHS cable and

headset audio cable provided. Visit businessphones.vtech.com for the compatibility lists of IP

phone models that are compatible for EHS connection, as well as the respective EHS adapter(s) that you need to purchase separately.

Connect to a VTech VSP08 Series or SNOM D3 Series IP phone (with EHS cable 1)

Headset

EHS cable 1 EHS cable 2

audio cable

Connect to a SNOM D7 Series IP phone (with EHS cable 2)

Headset audio cable

Getting started

Connection methods

Option 2: Connect to a traditional corded phone

Use the connection cable to connect the headset to a traditional corded phone.

Option 3: Connect to a traditional corded phone with Lifter (for VH6211 only)

U connection cable and lifter provided headset to a traditional corded phone

corded phone

provided

se the corded phone

to c

onnect the

Corded phone connection cable

Option 4: Connect to a computer

Use the USB cable provided to connect the headset to your computer. Your headset supports calls through Skype or Skype for Business softphone calls. Install VTech Softphone Call Manager before operating in PC mode.

USB cable

Getting started

Position the headset

You can choose from three wearing styles according to your own preference - over-the-ear, over-the-head, and behind-the-neck.

For detailed instructions of the three wearing styles of headset, visit the product page of VH6210 or VH6211 at businessphones.vtech.com/support/downloads to download the respective instructional document.

Over-the-ear hook

Use the earhook and earbud to ﬁt the headset

• to your ear.

Over-the-head band

Attach the headband and ﬁt it to

• your head.

Behind-the-neck band

Attach the headband and place it around

• your head.

1010

Before use

Headset operation

Headset power on/off To power on the headset:

Place the headset in the headset base.

•

-OR-

Press and hold ON/OFF button for two seconds.

• The LED light flashes blue three times, and you hear three beeps when it is being powered on.

To power off the headset:

Press and hold ON/OFF button for four seconds.

• The LED light flashes red three times, and you hear three beeps when it is being powered off.

PHONE mode and PC mode

Before using the headset, you may change the operation mode of your headset. When the headset is not in use, you can choose between PHONE mode and PC mode.

To choose PHONE mode:

Press the PHONE button on the headset base. The PHONE light

• turns on.

To choose PC mode:

Press the PC button on the headset base. The PC light turns on.

•

NOTE:

You can also switch back and forth between PHONE mode and PC mode while

• on a call. Once selected, the PHONE mode light or the PC mode light flashes twice every three seconds to indicate that line is on hold.

+ 39 hidden pages

VTech Telecommunications 80 0348 00 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual