VTech EV2650 Service Manual

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be

followed to reduce the risk of fire, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol

cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink or

swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf, or stand.

The product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the Base Unit and Handset are provided

for ventilation. To protect them from overheating, these openings must not be

blocked by placing the product on a soft surface such as a bed, sofa or rug. This

product should never be placed near or over a radiator or heat register. This

product should not be placed in any area where proper ventilation is not provided.

7. This product should be operated only from the type of power source indicated on

the marking label. If you are not sure of the type of power supply in your home, consult

your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not install this product where

the cord may have anyone walking on it.

9. Never push objects of any kind into this product through slots in the Base or Handset

as they may touch dangerous voltage points or short out parts that could result in

a risk of fire or electric shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to

an authorized service facility. Opening or removing parts of the Base or Handset

other than specified access doors may expose you to dangerous voltages or other

risks. Incorrect reassembling can cause electric shock when the product is

subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of fire

or electric shock.

12. Unplug this product from the wall outlet and refer servicing to an authorized service

facility under the following conditions: A. When the power supply cord or plug is damaged or frayed.

B. If liquid has been spilled onto the product.

C. If the product has been exposed to rain or water.

D. If the product does not operate normally by following the operating instructions.

Adjust only those controls that are covered by the operating instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

E. If the product has been dropped and the Base and/or Handset has been damaged.

Important Safety Instructions

F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There

may be a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

WARNING: Only put the Handset of your telephone next to your ear when it is in normal talk mode (off-hook). There is a potential risk of hearing damage or loss if the ringer were to go off while the Handset is next to your ear.

Parts Check List

1. Base Unit 5. Telephone Line Cord

2. Handset x 2 6. Belt Clip x 2

3. Handset Charger 7. User’s Manual

4. Base AC Power Adapter 8. Battery Cell x 6

To purchase replacement battery cells, call VTech Communications, Inc. at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

NOTE:Use only VTech batteries (part number 80-5380-00-00) or equivalent AAA NiMH chargeable batteries.

Base Unit

Getting Started

Base AC power Adapter

Telephone Line Cord

Belt Clip x 2

User's Manual

Handset x 2

Handset Charger

Battery Cell x 6

Handset Layout

1. Antenna

2. Volume Control

3. Speakerphone LED

Getting Started

4. CID (Scroll Down)

5. Select (Menu)

6. On (Flash)

7. Dialing Keys (0-9, , #)

8. Redial (Pause)

5 6

9. Mute (Delete)

10. Speakerphone

11. LCD Display

12. Headset jack (2.5mm)

13. Phonebook (Scroll Up)

14. Off (Clear)

15. Intercom

16. Microphone

Base Unit Layout

1. In Use LED

2. Charging LED

3. Message Window Display

4. Page key

5. Volume keys

6. Menu

7. Change

8. Time/Set

9. Record/Memo

10.Delete

11. Repeat/Slow

12. Skip/Quick

13. Mailbox/Stop keys

14. Answer On/Off key

15. Microphone

16.Mailbox/Stop LED 1

17.Mailbox/Stop LED 2

18.Mailbox/Stop LED 3

Getting Started

16 17 18

1415

Setup

Connecting Power to Base Unit/Handset Charger

1. Plug the AC power adapter into an electrical outlet, and the DC connector into the bottom of the Base Unit.

LOW BATTERY

Setup

2. Choose the location for your Handset Charger, and plug its power supply into an electrical outlet.

Getting Started

Installation and Charge of Battery Cells in Handset

1. Place the new battery cells in the Handset with the positive and negative poles aligned in the battery compartment.

2. Replace the battery cover by sliding it upwards

3. If the new battery cells are not already charged, place the Handset in its Charger or Base Unit, and allow it to charge for 12 hours. After initial charge, a maintenance charge of 8 hours should be sufficient.

WARNING: Alkaline batteries must NOT be used in your ev 2650 cordless telephone. Use only the batteries that came with your phone, or contact our Customer Support Center to order additional batteries.

Charging of the Handset Battery Cells

The Handset of your cordless telephone is powered by rechargeable battery cells. It charges automatically whenever the Handset is in its charger or Base Unit.

You should charge the battery cells for at least 12 hours when you first receive your phone. You’ll know the battery cells needs charging when:

• The low battery message and the icon are displayed.

• The Handset seems completely dead, the LCD is completely clear and does not activate when you press the keys.

NOTE: When in LOW BATTERY mode, the keypad sounds, backlighting and speakerphone features will not work. When your battery cells have been charged, your features will return to their normal function.

Setup

IMPORTANT:

1. Do not dispose of battery cell in a fire, the cell may explode.

2. Do not open or mutilate the battery cell. Toxic substances may be released, causing harm to eyes or skin.

3. Exercise care in handling battery cell in order to prevent an accidental short of the charge contacts, potentially causing the battery pack to overheat.

4. Do not dispose of this battery cell into household garbage.

5. Do not charge the battery cell with other electrical device.

Check Battery Indicator

If you receive a check battery warning it indicates one of the following:

1. There are no battery cells in your Handset. You’ll need to install battery cells into your Handset (see Installation and Charge of Battery Cells in Handset section on the previous page.)

2. You have accidentally installed alkaline batteries into the Handset. (Alkaline batteries must NEVER be used in this phone. See the warning on the previous page for additional information about batteries for this telephone.)

3. The rechargeable batteries in your Handset need to be replaced by new batteries.

4. The batteries have been installed incorrectly. Please reinstall (see Installation of Battery Cells in Handset) and/or the diagram in the battery compartment on the Handset.

Connecting to Phone Line

Plug one end of the telephone line cord into the jack on the bottom of the Base Unit. Plug the other end of this cord into the wall jack.

Checking for Dial Tone

After the battery cells are charged, press ON on the Handset. The LCD displays PHONE and shows a call timer, and you will hear dial tone. If not, see In Case of Difficulty.

Tone/Pulse Selection

Your phone is preset for tone dialing. See Handset Settings for details.

CAUTION: Use only the VTech power supply vided with your telephone.

warning

check battery!

Getting Started

IMPORTANT:

FOR MAXIMUM PERFORMANCE OF YOUR CORDLESS TELEPHONE SYSTEM:

1. Choose a central location for your Base Unit.

2. Install your Base Unit and Extension Handsets away from electronic equipment, such as personal computers, television sets, wireless equipment and microwave ovens.

3. In locations where there are multiple cordless telephones, separate Base Units as much as possible.

4. Install your telephone equipment away from heat sources and sunlight.

5. Avoid excessive moisture, dust or extreme cold.

Handset and Base Indicators

Handset Icons

Icon Description

• Turns on when the Handset is in speaker phone mode.

MUTE

NEW

Basic Operation

Handset LEDs

LED Description

SPEAKERPHONE

• Turns on when the microphone is muted.

• Turns on when there are new call log enteries.

• Turns on when the ringer is muted.

• Low battery indicator or charging indicator.

• LED is on when in speakerphone mode.

Base LEDs LED Description

IN USE

CHARGING

PLAY/STOP

1, 2, 3

ANSWER ON/OFF

• On when the phone is off hook.

• Flashes when an extension phone is off hook.

• On when the Handset is charging in the cradle.

• Lights beneath the Play/Stop buttons will flash when new messages are in the corresponding mailbox.

• On when only old messages are in the corresponding mailbox.

• On when the answering system is on.

Handset Operation

Making Calls

• Press ON (or, SPEAKERPHONE to use the

Handset Speakerphone feature). Dial the phone number. -OR-

Dial the phone number first; then press ON (or SPEAKERPHONE).

• Press OFF to end your call.

Answering Calls

• Press ON, SPEAKERPHONE or any dialing

keys.

• Press OFF to end your call.

Adjust the Handset Volume

(Also applies to the Handset Speakerphone and Headset).

• The volume control is on the left edge of

the Handset. During a call, press key to adjust the listening volume to a comfortable level. When you reach the maximum or minimum setting, a double-beep will sound.

NOTE: The procedure is the same for the Handset earpiece, Speakerphone and Headset.

Flash Function

• You can use your ev 2650 with services

such as Call Waiting. When you receive a call-waiting signal, simply press the ON/ FLASH key to connect to the new call. Press ON/FLASH again to return to the original call.

NOTE: Use ON/FLASH to access other phone

company subscriber services, as described by your provider.

Redial Function

• Press REDIAL• PAUSE to display the last

telephone number dialed from the Handset. Use or to scroll through the 5 previously dialed numbers (up to 32 digits each). When you reach the beginning or the ending of the redial list, a double-beep will sound. Press OFF to quit the redial review list.

Basic Operation

REDIAL 595-9511

Handset Operation

NOTE: When the redial memory is empty,

pressing REDIAL, a double-beep will sound.

• When you reach the desired number,

press ON or SPEAKERPHONE to dial.

• When the desired entry displays,

press MUTE.DEL to delete it. A confirmation tone will sound.

Mute Function

• During an active call, pressing

MUTE.DEL key will disable the microphone. The screen will display

Basic Operation

MICROPHONE MUTED briefly:

• Press MUTE.DEL again to return to

normal 2-way conversation. The screen will display MICROPHONE ON briefly.

Intercom Call

• From the idle (OFF) mode, press INTERCOM. The Handset will display:

• The other Handset will ring and the screen will display:

PHONE 00:00:15

MICROPHONE MUTED

MUTEMUTE

MUTE

MUTEMUTE

CALLING

OTHER HANDSET

IS CALLING

• Press ON, SPEAKERPHONE, INTERCOM or any dialing keys to

answer the intercom call. The screens will display:

• To end the call, press INTERCOM or

OFF.

NOTE: If the other Handset is out of range,

or on an external call, when you intercom it, the display of the first handset will show the following:

Call Forward and Call Transfer

An external call can be forwarded or transferred from one Handset to the other Handset. The difference between forwarding and transfering depends on if the sending Handset needs to talk with the receiving Handset before the external call is actually sent to the other Handset.

INTERCOM

INTERCOM ENDED

UNABLE TO CALL

TRY AGAIN

Handset Operation

Call Forward

• A Handset (HS1), on an external call can forward it to the other Handset (HS2), by pressing and holding the INTERCOM key. The display of HS1 will initially show:

• HS2 can Press ON, SPEAKERPHONE or any dialing keys to answer the call.

NOTE: If HS2 does not respond in about

30 seconds, the external call will be returned to HS1 and the display will show CALL BACK: If the returned call is not answered within 30 seconds, the external call will end automatically.

Call Transfer

• A Handset (HS1), on an external call can transfer it to the other Handset (HS2), by pressing the INTERCOM key.

NOTE: The external call is put on hold automatically.

• HS2 will ring, showing an intercom call.

• Pressing ON on HS2 will answer the intercom call. HS1 may discuss the external call with HS2 while the call is on hold.

• Press OFF on HS1, to transfer the external call to the other Handset. The HS2 is now on the external call. CALL TRANSFERRED will briefly display on HS1.

CALL FORWARDED

CALL BACK

Basic Operation

NOTE: If there is no answer on HS2, then HS1 can be reconnected to the held call by pressing ON to reconnect to the external call.

Conference Call

It is possible to establish a conference between two Handsets and the external line.

If a Handset already has a connection to the external line, and the other Handset presses ON or SPEAKER- PHONE, a conference is immediately established. Both Handsets will show:

CONF. 00:00:25

Base Operation

Page

From the Base Unit, you can use the PAGE key to locate the Handsets for 60 seconds.

• When the Handset is in idle, press

PAGE on Base Unit. The Handsets will display:

• To end the page at the Base, press

PAGE again.

• To end the page from either Handset,

press any dialing keys, ON or

SPEAKERPHONE.

Basic Operation

BASE IS PAGING

Phonebook Operation

Your ev 2650 can store up to 50 numbers with names in memory. Each memory location can hold up to 32 digits for the number and up to 16 characters for the name.

NOTE: The Handsets share a common phonebook, which is stored in the Base station. This means that entries inserted by one Handset are available for both Handsets, and if one deletes a phonebook entry, it will disappear from both Handsets.

When one Handset is accessing the phonebook, the other Handset cannot access it at the same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display on the second Handset.

Storing a New Entry

• Press SEL.

• With Phonebook selected, press

SEL again.

• Press

SEL.

• You will be prompted to ENTER

NUMBER. Use the dialing keys to enter the number you wish to store in the phonebook. Press the MUTE. DEL key to backspace and make corrections. Press SEL.

• You will then be prompted to ENTER

NAME. Use the dialing keys to spell the name. Press SEL.

• You will hear a confirmation tone, and

the new phonebook entry will display briefly.

to select STORE. Press

NOTES:

• If the phonebook is full, the Handset

will display PHONEBOOK IS FULL.

• You can also press REDIAL.PAUSE,

or to scroll to the previously

then dialed number from the redial list which you want to store in the phonebook. Press SEL.

• While entering numbers, press and

hold REDIAL.PAUSE to add pauses if necessary.

• If there is a duplicate number in the

phonebook, the display will show:

>STORE REVIEW

ENTER NUMBER 595-9511_

ENTER NAME _

PHONE BOOK

IS FULL

NUMBER ALREADY IN PHONE BOOK

Basic Operation

Phonebook Operation

Each press of a particular key causes characters to be displayed in the following order:

Key

123456789

space 1

ABC2abc

DEF3de f

GHI 4gh i

JKL5 j k l

MNO 6 mn o

Basic Operation

PQRS7pqr s

TUV 8 t u v

WXY Z 9w x y z

# ',-.&

Characters by number of key presses

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