User’s manual
ES1000-B
ES1000-W
www.esphones.vtech.com
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1. IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of re, electric shock and injury, including the
following:
Read and understand all the instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water (for example, near a bath tub, kitchen
sink, swimming pool).
Do not expose the telephone to direct sunlight or extreme cold environment.
Do not put the telephone close to heating sources such as radiators,
cookers, etc.
Do not overload wall outlets and extension cords as this can result in the risk
of re or electric shock.
Unplug this product from the wall outlet and refer servicing to VTech/
distributor under the following conditions:
When the power supply cord or plug is damaged or frayed.
If the product does not operate normally by following the operating
instructions.
If the product has been dropped and the cabinet has been damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the supplied NiMH (Nickel Metal Hydride) batteries! The operation
periods for the handsets are only applicable with the default battery
capacities.
The use of other battery types or non-rechargeable batteries/primary cells
can be dangerous. These may cause interference and/or unit damages. The
manufacturer will not be held liable for damage arising from such
non-compliance.
Do not use third party charging bays. The batteries may be damaged.
Please note the correct polarity while inserting the batteries.
Battery should not be exposed to excessive heat such as bright sunshine or
re and immersed in water.
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DISPOSAL WARNING
When this crossed-out wheeled bin symbol is attached to a
product, it means the product is covered by the European
Directive 2002/96/EC.
All electrical and electronic products/battery should be disposed
of separately from the municipal waste stream via designated
collection facilities appointed by the government or the local
authorities.
The correct disposal of your old appliance/battery will help prevent potential
negative consequences for the environment and human health.
For more detailed information about disposal of your old appliance/battery,
please contact your city ofce, waste disposal service or the shop where you
purchased the product.
If you have questions about this product, or having difculty with setup or
operation, contact our Customer Service Centre.
POWER ADAPTOR INFORMATION
For the base station & charger:
VTech (Qingyuan) Plastic & Electronics Co. Ltd.
Model : VT04EEU06045, Input 100-240V AC 50/60Hz 150mA, Output 6VDC
450mA (EU plug).
Shenzhen Ruijing Industrial Co. Ltd.
Model : RJ-AS060450E002, Input 100-240V AC 50/60Hz 150mA, Output 6VDC
450mA (EU plug).
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2. SET UP THE TELEPHONE
2.1 Package Contents
The package contains:
1 Handset
1 Base station
1 Power adaptor
1 Telephone line cord
2 AAA NiMH rechargeable batteries
1 User’s manual
2.2 Connect the Base
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To telephone
wall jack
To wall power
outlet
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2.3 Install and Charge the Handset Battery
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3. GET TO KNOW YOUR PHONE
3.1 Overview of the Handset
EARPIECE
MENU / OK
MUTE / DELETE / INTERCOM
DOWN / CALL LIST / VOLUME DOWN
UP / REDIAL LIST / VOLUME UP
TALK ON / RECALL(FLASH)
TALK OFF / CANCEL / BACK
ALPHANUMERIC KEYPAD, (STAR), (HASH)
SPEAKERPHONE
BOOSTER
MICROPHONE
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3.2 Overview of the Base Station
CHARGING CRADLE
FIND HANDSET
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3.3 Menu Navigation
In idle mode:
Press .
p
q
to scroll to a menu option.
Press to select.
-OR-
Press to return to previous screen.
-OR-
press and hold to return to idle mode.
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HS SETTINGS REGISTRATION DEFAULT
ALARM
RING SETUP
TONE SETUP
LANGUAGE
RENAME HS
AUTO ANSWER
DATE & TIME
PIN? PIN?
CALL LIST PHONEBOOK CALL BLOCKER BS SETTINGS
Under a selected
Call List entry:
DETAILS
ADD TO PB
ADD TO BLIST
DELETE
DELETE ALL
CATEGORY
ALL CONTACTS
VIP
Under a selected
Phonebook entry:
ADD
ADD TO VIP /
DEL FROM VIP
VIEW
EDIT
DELETE
DELETE ALL
PB STATUS
BLACK LIST
SETTINGS
BLOCK MODE
CALL TYPE
DELETE HS
DIAL MODE
FLASH TIME
CHANGE PIN
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4. USE YOUR PHONE
4.1 Switch On/Off the Handset
Press and hold .
4.2 Make a Call
Enter phone number. Press / .
4.3 Answer an Incoming Call
Press / .
-OR-
If AUTO ANSWER is ON:
Lift the handset.
4.4 Adjust Listening Volume During a Call
Press
p
q
.
4.5 Mute/unmute a Call (Microphone Off/On)
Press .
4.6 End a Call
Press .
-OR-
Place the handset on the base.
4.7 Turn the Handset Ringer On/Off
Press and hold .
4.8 Turn the Keypad Lock On/Off
Press and hold .
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4.9 Redial
4.9.1 Redial a Number from the Redial List
Press .
p
q
→ (a desired entry).
Press / .
NOTE
If there is no number in the list, the display shows “EMPTY”.
4.9.2 Store a Redial Number into the Phonebook
Press .
p
q
→ (a desired entry).
Press →
p
q
→ ADD TO PB.
Press → Enter name.
Press → Enter number.
Press →
p
q
→ MELODY 1 - MELODY 10.
Press .
4.9.3 Delete a Redial Number
Press .
p
q
→ (a desired entry).
Press →
p
q
→ DELETE.
Press twice.
4.9.4 Delete All Redial Numbers
Press .
Press →
p
q
→ DELETE ALL.
Press twice.
4.10 Find the Handset (PAGING)
Press on the base.
Press / / on handset, or press on the base to stop paging.
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5. PHONEBOOK
5.1 Store a Number Entry in the Phonebook
Press →
p
q
→ PHONEBOOK.
Press .
NOTE
If there is no entry in the list, the display shows “EMPTY”.
3. Press →
p
q
→ ADD.
4. Press → Enter name.
5. Press → Enter number.
6. Press →
p
q
→ MELODY 1 - MELODY 10.
7. Press .
5.2 Dial an Entry
Press →
p
q
→ PHONEBOOK.
Press → ALL CONTACTS.
Press →
p
q
→ (a desired entry).
Press / to dial out.
5.3 Edit a Phonebook Entry
Press →
p
q
→ PHONEBOOK.
Press → ALL CONTACTS.
Press → (a desired entry).
Press →
p
q
→ EDIT.
Press → Enter name.
Press → Enter number.
Press →
p
q
→ MELODY 1 - MELODY 10.
Press .
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5.4 Delete a Phonebook Entry
Press →
p
q
→ PHONEBOOK.
Press → ALL CONTACTS.
Press → (a desired entry).
Press →
p
q
→ DELETE.
Press twice.
5.5 Delete All Phonebook Entries
Press →
p
q
→ PHONEBOOK.
Press → ALL CONTACTS.
Press twice →
p
q
→ DELETE ALL.
Press twice.
5.6 Check Number of Phonebook Entry Used
Press →
p
q
→ PHONEBOOK.
Press → ALL CONTACTS.
Press twice →
p
q
→ PB STATUS.
Press
5.7 Add a Phonebook Entry to VIP list
Press →
p
q
→ PHONEBOOK.
Press → ALL CONTACTS.
Press → (a desired entry).
Press →
p
q
→ ADD TO VIP.
Press → Enter name.
Press → Enter number.
Press →
p
q
→ MELODY 1 - MELODY 10.
Press .
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6.1 Date and Time Settings
6.1.1 Set the Date Format
Press →
p
q
→ HS SETTINGS.
Press →
p
q
→ DATE & TIME.
Press →
p
q
→ DATE FORMAT.
Press →
p
q
→ DD-MM-YY / MM-DD-YY.
Press .
6.1.2 Set the Time
Press →
p
q
→ HS SETTINGS.
Press →
p
q
→ DATE & TIME.
Press →
p
q
→ SET TIME.
Press → Enter time.
Press →
p
q
→ AM or PM .
6.1.3 Set the Date
Press →
p
q
→ HS SETTINGS.
Press →
p
q
→ DATE & TIME.
Press →
p
q
→ SET DATE.
Press → Enter Year.
Press → Enter Date.
Press .
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6. PHONE SETTINGS
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6.2 Handset Settings
6.2.1 Alarm
Press →
p
q
→ HS SETTINGS.
Press →
p
q
→ HS ALARM.
Press →
p
q
→ ON / OFF.
If ON is selected:
Press → Enter time.
Press → AM or PM .
Press . You will need to set the snooze function.
Press →
p
q
→ ON / OFF.
Press .
6.2.2 Set the Ringer Melody for External Calls
Press →
p
q
→ HS SETTINGS.
Press →
p
q
→ RING SETUP.
Press →
p
q
→ EXT. RING.
Press →
p
q
→ MELODY 1 - MELODY 10.
Press .
6.2.3 Set the Ringer Melody for Internal Calls
Press →
p
q
→ HS SETTINGS.
Press →
p
q
→ RING SETUP.
Press →
p
q
→ INT. RING.
Press →
p
q
→ MELODY 1 - MELODY 10.
Press .
6.2.4 Set the Ringer Volume
Press →
p
q
→ HS SETTINGS.
Press →
p
q
→ RING SETUP.
Press →
p
q
→ RING VOLUME.
Press →
p
q
→ VOLUME 1 - VOLUME 5, or VOLUME OFF.
Press .
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6.2.5 Set Alert Tones
Press →
p
q
→ HS SETTINGS.
Press →
p
q
→ TONE SETUP.
Press →
p
q
→ KEY TONE / BATTERY TONE / OUT OF RANGE.
Press →
p
q
→ ON / OFF.
Press .
6.2.6 Rename the Handset
Press →
p
q
→ HS SETTINGS.
Press →
p
q
→ RENAME HS.
Press →
p
q
→ Enter name.
Press .
6.2.7 Set the Auto Answer
Press →
p
q
→ HS SETTINGS.
Press →
p
q
→ AUTO ANSWER.
Press →
p
q
→ ON / OFF.
Press .
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6.3 Base Settings
6.3.1 Set the Dial Mode
Press →
p
q
→ BS SETTINGS.
Press →
p
q
→ DIAL MODE.
Press →
p
q
→ TONE or PULSE.
Press .
6.3.2 Set the Flash Time
Press →
p
q
→ BS SETTINGS.
Press →
p
q
→ FLASH TIME.
Press →
p
q
→ SHORT, MEDIUM or LONG.
Press .
6.3.3 Change the System PIN Code
The default system PIN code is 0000.
Press →
p
q
→ BS SETTINGS.
Press →
p
q
→ CHANGE PIN.
Press .
Enter old PIN (Default: 0000).
Press → Enter new PIN.
Press → Enter new PIN again.
Press .
6.4 Reset Your Phone
You can reset your phone to the default settings. After reset, all settings and
entries (except phonebook) will be deleted.
Press →
p
q
→ DEFAULT.
Press → Enter old PIN (Default: 0000).
Press twice.
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7. CALLER DISPLAY
7.1 Call List
This feature is available if you have subscribed to the Caller ID service from your
local service provider telephone company.
7.2 Store a Call List Number into the Phonebook
Press .
p
q
→ (a desired entry).
Press →
p
q
→ ADD TO PB.
Press → Enter name.
Press → Edit number.
Press →
p
q
→ MELODY 1 - MELODY 10.
Press.
7.3 Delete an Entry in the Call List
Press .
p
q
→ (a desired entry).
Press →
p
q
→ DELETE.
Press twice.
7.4 Delete All Call List Entries
Press .
Press →
p
q
→ DELETE ALL.
Press twice.
7.5 Set the Type of Calls to be Stored in the Call List.
Press .
Press →
p
q
→ CATEGORY.
Press →
p
q
→ ALL CALLS / NEW CALLS.
Press .
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If you have subscribed to Caller ID service, you can use the call blocker feature
to block certain calls automatically by adding numbers into the Black List.
You can also choose to block all calls or allow certain calls in the VIP list.
When a call is blocked, the telephone will not ring.
8.1 Choose the Block Mode
Press →
p
q
→ CALL BLOCKER.
Press →
p
q
→ SETTINGS.
Press → BLOCK MODE.
Press →
p
q
→ OFF / BLOCK ALL / ALLOW VIP / BLOCK BLIST.
Press → ALWAY ON / TIMED.
Press →
NOTES
If OFF is chosen is step 4, the setting is ended there.
If TIMED is chosen in step 5, you will need to set the time period.
8.2 Add a Number into the Black List
Press →
p
q
→ CALL BLOCKER.
Press → BLACK LIST.
Press twice → ADD.
Press → Enter name.
Press → Enter number.
Press .
8.3 Edit a Black List Entry
Press →
p
q
→ CALL BLOCKER.
Press → BLACK LIST.
Press → (a desired entry).
Press →
p
q
→ EDIT.
Press → Enter name.
Press → Enter number.
Press .
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8. CALL BLOCKER
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8.4 Delete a Black List Entry
Press →
p
q
→ CALL BLOCKER.
Press → BLACK LIST.
Press → (a desired entry).
Press →
p
q
→ DELETE.
Press twice.
8.5 Delete All Black List Entries
Press →
p
q
→ CALL BLOCKER.
Press → BLACK LIST.
Press twice →
p
q
→ DELETE ALL.
Press twice.
8.6 Block Calls by Call Type
Press →
p
q
→ CALL BLOCKER.
Press →
p
q
→ SETTINGS.
Press →
p
q
→ CALL TYPE.
Press →
p
q
→ WITHHELD / INTERNAT’L / UNAVAILABLE /
PAYPHONE.
Press →
p
q
→ ON / OFF.
Press .
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9. TROUBLESHOOTING
Problem Solutions
My telephone does
not work at all.
Make sure the batteries are installed and charged
correctly. For optimum daily performance, return the
handset to the telephone base after use.
Remove and reinstall the batteries, then charge for
up to 16 hours. If the problem isn’t solved, purchase
new batteries.
Make sure the power adapter is securely plugged
into an outlet not controlled by a wall switch.
Make sure the telephone line cord is plugged rmly
into the telephone base and the telephone wall jack.
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Common cure
for electronic
equipment.
If the telephone is not responding normally, put the
handset in the telephone base. If it does not respond,
try the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the batteries on the handset.
Wait a few minutes before connecting power to the
telephone base.
Re-install the batteries and place the handset in the
telephone base.
Wait for the handset to synchronize with the
telephone base. Allow up to one minute for this to
take place.
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Vtech Product Warranty
Dear Customer, Thank you for purchasing a VTech telephone. For the product
warranty applicable to this product, we refer you to the VTech website
www.esphones.vtech.com for on line registration. Your retailer will provide you
with a statutory 2-year warranty. If you have a problem within the rst 2 years from
purchase, call the warranty helpline or email them.
For Extended Warranty
Please keep a copy of your proof of purchase; you will need this when presenting
the product back to where you bought it from.
If you have a problem after 2 years of purchase, up to
5 years from purchase: Within 30 days of purchase you need to have
registered your device at www.esphones.vtech.com.
The following parts to your device are not covered by this extended warranty:
Batteries, Cables, Damage caused by pets, Damaged caused from being
dropped, Water Damage, Sun Exposure Damage.
Thank You.
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10. WARRANTY
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This analog telephone DECT complies with the basic requirements contained in the
R&TTE Directive 1999/5/EC on radio equipment and telecommunications terminal
equipment and is suitable for connection and operation in the member state
indicated on the base station and/or packaging.
The declaration of conformity may be viewed at www.esphones.vtech.com.
The CE symbol conrms the conformity of the telephone and the above directive.
11. APPROVAL AND CONFORMITY
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DECLARANTE/DECLARANT/DECLARANTE
Nombre/Name/Nome: Vtech Telecommunications Limited
Domicilio/Address/Endereço: 23/F, Tai Ping Industrial Centre, Block 1
57 Ting Kok Road, Tai Po
Hong Kong
Tel: (+852) 2680 1000
Fax: (+852) 2664 5521
EQUIPO/DEVICE/EQUIPAMENTO
Clase de equipo/Device type
/Tipo de equipamento: Teléfono inalámbrico DECT
DECT Cordless Telephone
Telefone sem fio DECT
Fabricante/Manufacturer/Fabricante
Nombre/Name/Nome: Vtech (Dongguan) Telecommunications Limited
Domicilio/Address/Endereço: Vtech Science Park, Xia Ling Bei Management Zone, Liaobu, Dongguan
Guangdong, China 523411.
País Fabricación/Manufacturing country
/País de fabricação: China
Marca/Brand/Marca: Vtech
Denominación comercial/Commercial Name
/Nome comercial: ES1000-B / ES1000-W
Importador-Distribuidor/Importer-Distributor/Importador-Distribuidor
Nombre/Name/Nome: Telecom y Novatecno S.A.
Domicilio/Address/Endereço: Parque Tecnológico Álava
C/ Leonardo da Vinci, 14. (01510) Miñano (Álava)
Tel: (+34) 945 297 029
Fax: (+34) 945 297 028
CIF: A-01042878
NORMAS APLICADAS/APPLICABLE NORMS/NORMAS APLICÁVEIS
EMC: EN 301 489-1 V1.9.2 (2011-09) SAFETY: EN60950-1: 2006+A11:2009+A1:2010+A12:2011+A2:2013
EN 301 489-6 V1.3.1 (2008-08) ErP: (EC) No 1275/2008
RF: EN 301 406 V2.1.1 (2009-07) EN 50564:2011
FUNCIONALIDADES/FEATURES/CARACTERÍSTICAS
Características completas detalladas en el manual de usuario/Full features detailed in the user
manual/Características completas e em detalhe no manual do usuário
9/11/2015
Sr./Mr./Sr.Michael Tsui
Representante del Fabricante/Manufacturer’s Representative/Fabricante Representante
Esta declaración de conformidad está de acuerdo con la Directiva Europea 1999/5/EC.
This declaration of conformity is in compliance with the European Directive 1999/5/EC.
Esta declaração de conformidade respeita as normas da Diretiva Europeia 1999/5/EC.
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
© 2015 VTech Telecommunications Ltd. All Rights Reserved. V1.0. 11/15.
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