VTech DE6010 User Manual
NEED HELP?
This manual has all the feature operations and troubleshooting you need to install
and operate your new VTech telephone. Please take the time to review thoroughly
to ensure proper installation of this VTech innovative and feature rich product. You
can also visit our website at www.vtechphones.com for support, shopping, and
everything new at VTech.
In Canada, please visit www.vtechcanada.com.
VTech toll free 1(800)595-9511. In Canada, dial 1(800)267-7377
Important ! Before using this
telephone, you must read Important
safety instructions on page 36 of
this manual.
www.vtechphones.com
2
Table of contents
Installation
Parts checklist . . . . . . . . . . . . . . . . . . . . . 4
Choose a location . . . . . . . . . . . . . . . . . . . 5
Install handset battery . . . . . . . . . . . . . . . . . 6
Check dial mode . . . . . . . . . . . . . . . . . . . . 7
About caller ID information. . . . . . . . . . . . . . . 7
If you subscribe to DSL service . . . . . . . . . . . . 8
Settings
Handset layout . . . . . . . . . . . . . . . . . . . . . 9
Telephone base layoutbase layout . . . . . . . . . . . . . . . . 10
Set date and time . . . . . . . . . . . . . . . . . . 11
Set language . . . . . . . . . . . . . . . . . . . . . 11
Set dial mode . . . . . . . . . . . . . . . . . . . . 12
Set ring volume . . . . . . . . . . . . . . . . . . . 12
Set ring tone . . . . . . . . . . . . . . . . . . . . . 13
Reset to default settings . . . . . . . . . . . . . . . 13
Basic Operation
Make, answer, and end calls. . . . . . . . . . . . . 14
Volume . . . . . . . . . . . . . . . . . . . . . . . . 14
Speakerphone . . . . . . . . . . . . . . . . . . . . 14
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 14
Temporary tone dialing . . . . . . . . . . . . . . . 15
Call waiting . . . . . . . . . . . . . . . . . . . . . . 15
Handset locator . . . . . . . . . . . . . . . . . . . 15
Advanced settings
Chart of characters . . . . . . . . . . . . . . . . . 16
Edit handset name . . . . . . . . . . . . . . . . . . 17
Set key beeps tone. . . . . . . . . . . . . . . . . . 17
Set low battery tone . . . . . . . . . . . . . . . . . 18
Set no coverage tone . . . . . . . . . . . . . . . . 18
Set voicemail . . . . . . . . . . . . . . . . . . . . . 19
Change the PIN . . . . . . . . . . . . . . . . . . . 20
Registration . . . . . . . . . . . . . . . . . . . . . 21
De-registering a handset . . . . . . . . . . . . . . 22
Advanced operation
Phonebook . . . . . . . . . . . . . . . . . . . . . . . 23
Store an entry in the phonebook. . . . . . . . . . . 23
Search the phonebook . . . . . . . . . . . . . . . . 24
Dial a phonebook entry . . . . . . . . . . . . . . . 24
Edit a phonebook entry . . . . . . . . . . . . . . . 25
Delete a phonebook entry . . . . . . . . . . . . . . 26
Delete entire phonebook . . . . . . . . . . . . . . . 26
Redial list . . . . . . . . . . . . . . . . . . . . . . . . 27
Store a redial number in the phonebook . . . . . . 27
Dial from the redial list . . . . . . . . . . . . . . . . 28
Delete an entry from the redial list . . . . . . . . . . 28
Delete entire redial list . . . . . . . . . . . . . . . . 29
Call log . . . . . . . . . . . . . . . . . . . . . . . . . 30
Store an entry in the phonebook. . . . . . . . . . . 30
Dial an entry in the call log. . . . . . . . . . . . . . 31
Delete an entry from the call log . . . . . . . . . . . 31
Delete entire call log . . . . . . . . . . . . . . . . . 32
Intercom operation . . . . . . . . . . . . . . . . . . . 32
Internal call . . . . . . . . . . . . . . . . . . . . . . 32
Transfer an external call . . . . . . . . . . . . . . . 33
Conference call . . . . . . . . . . . . . . . . . . . 33
www.vtechphones.com
3
Table of contents
Batteries . . . . . . . . . . . . . . . . . . . . . . . . 35
Important safety instructions . . . . . . . . . . . . . . 36
Troubleshooting . . . . . . . . . . . . . . . . . . . . 37
Operating range . . . . . . . . . . . . . . . . . . . . 43
Maintenance . . . . . . . . . . . . . . . . . . . . . . 43
About cordless telephones . . . . . . . . . . . . . . . 44
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 44
FCC, ACTA and IC regulations . . . . . . . . . . . . . 45
Technical specications . . . . . . . . . . . . . . . . 48
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 49
www.vtechphones.com
4
1. Telephone base
2. Handset
3. Telephone line cord
4. Base power adaptor
5. Battery
6. User’s manual
Parts checklist:
Installation
Telephone base
Handset
Telephone line cord
Base power adaptor
Battery
User’s manual
www.vtechphones.com
5
Installation
Basic operation
Installation
Choose a location
Install the telephone base as shown below. Choose a central location within the home, away from
any electronic equipment and appliances such as personal computers, computer routers, television
sets, microwave ovens, and refrigerators.
Avoid excessive heat, cold, dust or moisture.
Use only the
power cord
supplied with
this product.
If you need a
replacement,
call 1(800)2223111 in the U.S.
In Canada, call
1(866)288-4268.
Be sure to use an
electrical outlet
not controlled by
a wall switch.
Plug power adapter into an
electrical outlet not controlled
by a wall switch.
Plug the telephone line cord
into a telephone jack.
www.vtechphones.com
6
Installation
Install handset battery
• Press tab and slide cover away from the battery compartment.
• Plug the battery connector securely into the jack inside the battery compartment according to the
color coded label.
• Insert battery in the center of the battery compartment.
• Press down on the wired side until the battery securely snaps into place.
• Neatly tuck the wires inside the battery compartment.
• Position the battery compartment cover and slide it towards the unit until it clicks into place.
• Put the handset in the telephone base to start charging the new battery for at least 16 hours.
You can keep battery charged by returning the handset to the telephone base after each use. When
the battery power is fully depleted, a full recharge takes about sixteen hours.
For further instruction on battery, refer to Batteries section.
CLICK
• Use only the
VTech battery
and AC power
adaptor supplied
with this
telephone.
• If the handset will
not be used for
a long period of
time, remove the
battery to prevent
possible leakage.
www.vtechphones.com
7
Installation
Basic operation
Installation
Check dial mode
If you have touch-tone service, the telephone is ready to use as soon as the battery is charged. If you
have pulse (rotary) service, the dial mode must be changed. Press TALK/FLASH and you should
hear a dial tone. If not, refer to the Setting dial mode section in Basic setting.
About caller ID information
The caller ID with call waiting features in this telephone let you see who is calling before you answer
the phone, even when you are on another call. These features require services provided by your
local telephone company.
Contact your telephone service provider if:
• you have both caller ID and call waiting, but as separate services (you may need combined
service),
• you have only caller ID service, or only call waiting service, or
• you do not subscribe to any caller ID or call waiting services but wish to try them now.
You can use this telephone with regular caller ID service, and you can use its other features without
subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for
these services, and these services may not be available in all areas.
The caller ID features will work only if both you and the caller are in areas offering caller ID service,
and if both telephone companies use compatible equipment.
www.vtechphones.com
8
Noise lter (For
DSL users)
To si n gl e tel e ph o n e jack
(RJ11C)
Telepho n e
line cord
If you subscribe to DSL service
If there is interference during telephone conversations and/or your caller ID features are not functioning
properly, install a noise lter to the telephone line between the telephone base and the telephone
wall jack. Contact your DSL provider for a noise lter.
Installation
www.vtechphones.com
9
Basic operation
Settings
Handset layout
CLEAR
• Press to backspace number or character
display on screen.
• Press to exit the current menu and go
back to the last menu.
• Press to mute or un-mute microphone
when in call.
(SPEAKERPHONE)
• Pr es s t o a c ti va t e t he h a nd s et
speakerphone.
• Press again to resume normal handset
use.
CID
• While on a call, press to increase the
volume.
• While the telephone is not in use, press
to display caller ID information.
• Press to scroll up menu or list when in
menu.
TALK/FLASH
• Press to make or answer a call or to dial
a number, then press TALK /FLASH to
call.
• During a call, press to put current call
on hold and receive an incoming call, if
you subscribe to call waiting service.
Settings
INTERCOM
• Pr es s to in i ti a t e an in t e rc o m
conversation.
MENU/SELECT
• Press to display menu, or to conrm
selected item from menu.
( )
• While on a call, press to decrease
the volume.
• While the telephone is not in use,
press to display phonebook list.
• Press to scroll down menu or list
when in menu or list.
REDIAL
• Press to display redial list.
OFF
• During a call, press to hang up.
• While using menus, press to cancel
an op e r a t i o n and exi t wi t h o u t
making changes
www.vtechphones.com
10
Settings
FIND HANDSET
• Press to page the handset, enter registration
mode, and reset to default setting.
Telephone base layout
www.vtechphones.com
11
Basic operation
Settings
Set date and time
• Make sure the handset is in idle mode.
• Press MENU/SEL to display menu.
• Press twice to reach Date/ Time, then press MENU/SEL to select.
• Use the dial pad to set the last two digits of the year. Press MENU/SEL
when you are done setting the year.
• Use the dial pad to set the date. Press MENU/SEL when you are done
setting the date.
• Use the dial pad to set the time. Press or to select a.m. or p.m.
• Press MENU/SEL when you are done setting the time. The screen will
display Stored and you will hear a conrmation tone (if the Key beeps
setting is on).
Set language
At this menu, you can select the language used in all menus and screen
displays. Choices are English, French and Spanish.
• Make sure the handset is in idle mode.
• Press MENU/SEL to display menu.
• Press twice to reach Setup HS. Press MENU/SEL to conrm.
• Press thre e times to reach Language. Press MENU/ S E L to
conrm.
• Use or to choose your desired language. Current choice is marked
with a tick.
• Press MENU/SEL to conrm. The screen will display Stored and you will
hear a conrmation tone (if the Key beeps setting is on).
Year 2006
Date 1.01
Time 2:05a
Language
Reset
English
French
Spanish
• The time is
automatically
set and updated
with incoming
caller ID
information if
you have this
service.
• If you have
more than one
handset, setting
one handset’s
date and time
will automatically
update all other
handsets.
Settings
www.vtechphones.com
12
Set dial mode
The dial mode is preset to touch tone. If you’d like to change the setting to
pulse:
• Make sure the handset is idle (off).
• Press MENU/SEL to display menu.
• Press three times to reach Setup BS, then press MENU/SEL to
select.
• Press to select Dial mode and press MENU/SEL to select.
• Use or to select pulse or touch tone (DTMF).
• Press MENU/SEL to conrm your selection. The screen will display Stored
and you will hear a conrmation tone (if the Key beeps setting is on).
Set ring volume
This feature allows you to adjust the ringer volume. The menu includes options
for ve different levels of volume. You will hear a sample of each ringer volume
as you scroll through the choices.
• Make sure the handset is in idle mode.
• Press MENU/SEL to display menu.
• Press twice to reach Setup HS. Press MENU/SEL to select.
• Press to reach Ring volume, and press MENU/SEL to select.
• Use or to scroll through the choices. Current selection is marked with
a tick and a sample of ringer will be played.
• Press MENU/SEL to conrm. The screen will display Stored and you will
hear a conrmation tone (if the Key beeps setting is on).
Settings
• If you have
pulse (rotary)
service, the
dial mode must
be changed.
Dial mode
Voice mail
Ring volume
Tones
Stored
DTMF
Pulse
www.vtechphones.com
13
Basic operation
Settings
Set ring tone
This feature allows you to customize the ringer. The menu includes options
for six ring tones (or melodies.) You will hear a sample of each ringer as
you scroll through the choices.
• Make sure the handset is in idle mode.
• Press MENU/SEL to display menu.
• Press twice to reach Setup HS. Press MENU/SEL.
• Press MENU/SEL to select Ring melody.
• Use or to scroll through the choices. Current selection is marked
with a tick and a sample of ringer will be played.
• Press MENU/SEL to conrm your selection. The screen will display
Stored and you will hear a conrmation tone (if the Key beeps setting
is on).
Ring melody
Ring volume
Melody 1
Melody 2
Melody 3
Melody 4
Settings
Reset to default settings
You can reset the telephone to its original factory default settings. All
changes you have made will be lost. You can reset the handset and
telephone base settings in either the Setup HS or Setup BS menu.
• Make sure the handset is in idle mode.
• Press MENU/SEL to display menu.
• Press twice to reach Setup HS, or press three times to reach
Setup BS. Press MENU/SEL.
• Press twice to reach Reset, and press MENU/SEL.
• Press MENU/SEL to conrm. The screen will display Stored and
you will hear a conrmation tone (if the Key beeps setting is on).
Reset
Reset ?
Stored
• If you choose
to reset to the
default settings,
all entries in the
phonebook, call
log and redial list
will be deleted.
www.vtechphones.com
14
Make, answer, and end calls
• Press TALK/FLASH or , then dial the number.
-OR-
• Dial the number (use CLEAR to backspace and make corrections), then press TALK/FLASH or
to call.
• To answer a call, press TALK/FLASH, or , if you want to use speakerphone.
• Press OFF to end a call.
Volume
There are ve levels of volume to choose from during call. Press or to adjust the volume.
Speakerphone
• During a call, press to toggle between handsfree speakerphone and the normal handset use.
Press OFF to hang up.
• Not possible
is displayed
on screen if
one of the
other handsets
is already
engaged on a
call.
Not possible
Phone 00:00:10
Basic operation
Mute
You can silence the microphone so that the caller cannot hear your
conversation with a third party, but you can still hear the caller.
• Press CLEAR during call to mute. MUTE is displayed on the screen.
• Press CLEAR again to un-mute and resume.
Phone 00:00:10
18005959511
MUTE
www.vtechphones.com
15
Basic operation
Settings
Basic operation
Basic operation
Temporary tone dialing
If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by
pressing . This is useful if you need to send touch tone signals for access to telephone banking or
long distance services.
• Dial the number.
• Press .
• After you hang up, the telephone automatically returns to pulse dial service.
Call waiting
• If you have call waiting service, press TALK/FLASH during call if you
have another incoming call. Press TALK/FLASH again to switch back
to the original call.
Handset locator
• Press the key on the telephone base to page the handset.
• Paging will display on the screen of all handsets.
• To cancel the page, press the key on the telephone base again, or, press
TALK/FLASH or OFF on handset, or place handset in the telephone
base.
Paging
*
*
www.vtechphones.com
16
Chart of characters
• When editing characters, useWhen editing characters, use CLEAR to backspace and delete. A long press of CLEAR will delete
the entire string.
• A long press of the 0 key will insert a dialing pause.
Characters by number of key presses
Keys
1st 2nd 3rd 4th 5th 6th 7th 8th 9th
space 1
A B C 2 a b c
D E F 3 d e f
G H I 4 g h i
J K L 5 j k l
M N O 6 m n o
P Q R S 7 p q r s
T U V 8 t u v
W X Y Z 9 w x y z
0
? ! / ( )
# ‘ , - . &
1
2
3
4
5
6
7
8
9
0
#
Advanced settings
Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular
key causes characters to be displayed in the following order:
Loading...