S I P C or d l e s s S e r i e s
Master User Guide
Models:
SIP classic trimstyle 1-line hotel telephone - S1310,
SIP classic trimstyle 2-line hotel telephone - S1320,
SIP classic cordless 1-line hotel telephone - S1410,
SIP classic cordless 2-line hotel telephone - S1420,
SIP classic charging base - C3300,
SIP classic cordless 1-line accessory handset - C3400,
SIP classic cordless 2-line accessory handset - C3500,
SIP contemporary trimstyle 1-line hotel telephone - S2310/S2310-6VDC,
SIP contemporary trimstyle 2-line hotel telephone - S2320/S2320-6VDC,
SIP contemporary cordless 1-line hotel telephone - S2410/CTM-S2411,
SIP contemporary cordless 2-line hotel telephone - S2420/CTM-S2421,
SIP contemporary charging base - C4300,
SIP contemporary charging stand - C4310,
SIP contemporary cordless 1-line accessory handset - C4400/CTM-C4401,
SIP contemporary cordless 2-line accessory handset - C4500/CTM-C4501,
SIP contemporary cordless 1-line accessory PetiteTM - CTM-S241P,
SIP contemporary cordless 2-line accessory PetiteTM - CTM-S242P,
SIP contemporary cordless 1-line accessory handset and charger bundle - CTM-S241HS,
SIP contemporary cordless 2-line accessory handset and charger bundle - CTM-S242HS,
SIP contemporary cordless 1-line accessory handset with speed dials and
charger bundle - CTM-S241SD, and
SIP contemporary cordless 2-line accessory handset with speed dials and
charger bundle - CTM-S242SD
BC
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock
and injury, including the following:
1.
This product should be installed by a qualied technician.
2.
This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone
Network (PSTN) or Plain Old Telephone Services (POTS).
Read and understand all instructions.
3.
Follow all warnings and instructions marked on the product.
4.
5.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
6.
Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet
basement or shower.
7.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from
8.
overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. This product should not be placed in any area where
proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the
9.
type of power supply on the premises, consult your dealer or local power company.
10.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch
11.
dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or
12.
removing parts of the telephone base or handset other than specied access doors may expose you to dangerous voltages or
other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
13.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
14.
When the power supply cord or plug is damaged or frayed.
A.
If liquid has been spilled onto the product.
B.
If the product has been exposed to rain or water.
C.
If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered
D.
by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work
by an authorized technician to restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged.
E.
If the product exhibits a distinct change in performance.
F.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
15.
Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created
16.
when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event
associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put
a charged handset into the cradle, if the phone is located in an environment containing concentrations of ammable or amesupporting gases, unless there is adequate ventilation. A spark in such an environment could create a re or explosion. Such
environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
17.
The power adapters are intended to be correctly oriented in a vertical or oor mount position. The prongs are not designed to
18.
hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a re. They may explode. Check
19.
with local codes for possible special disposal instructions.
In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of
20.
the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions
in Installation in the user’s manual.
CAUTION: Keep small metallic objects such as pins and staples away from the handset receiver.
21.
CAUTION : There may be a risk of explosion if a wrong type of handset battery is used (S1410, S1420, S2410, S2420, C3400,
22.
C3500, C4400, C4500, CTM-S241HS, CTM-S242HS, CTM-S241SD, CTM-242SD, CTM-S2411, CTM-S2421, CTM-C4401 and
CTM-C4501). Use only the supplied rechargeable battery (BT264392/BT266342) or replacement battery (BT266342). Dispose
of used batteries according to the information in The RBRC ® seal in the user’s manual.
The equipment is to be supplied from an identied USB port complying with the requirements of Limited Power Source.
23.
SAVE THESE INSTRUCTIONS
i
Table of contents
Parts checklist ..............................................................................................................................1
Telephone layout ..........................................................................................................................4
SIP classic trimstyle 1-line - S1310 ................................................................................................4
SIP classic trimstyle 2-line - S1320 ................................................................................................5
SIP classic cordless 1-line - S1410 ................................................................................................6
SIP classic cordless 2-line - S1420 ................................................................................................7
SIP classic charging base - C3300 ................................................................................................8
SIP classic cordless 1-line accessory handset - C3400 ................................................................9
SIP classic cordless 2-line accessory handset - C3500 ..............................................................10
SIP contemporary trimstyle 1-line - S2310/S2310-6VDC ............................................................11
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC............................................................12
SIP contemporary cordless 1-line - S2410 ...................................................................................13
SIP contemporary cordless 1-line - CTM-S2411 .......................................................................... 14
SIP contemporary cordless 1-line accessory Petite - CTM-S241P .............................................15
SIP contemporary cordless 2-line - S2420 ...................................................................................16
SIP contemporary cordless 2-line - CTM-S2421 .........................................................................17
SIP contemporary cordless 2-line accessory Petite - CTM-S242P .............................................18
SIP contemporary charging base - C4300 ..................................................................................19
SIP contemporary charging stand - C4310 ..................................................................................20
SIP contemporary cordless 1-line accessory handset - C4400 ..................................................21
SIP contemporary cordless 1-line accessory handset - CTM-C4401 .........................................22
SIP contemporary cordless 2-line accessory handset - C4500 ..................................................23
SIP contemporary cordless 2-line accessory handset - CTM-C4501 .........................................24
SIP contemporary cordless 1-line accessory handset and charger bundle
- CTM-S241HS ..........................................................................................................................25
SIP contemporary cordless 2-line accessory handset and charger bundle
- CTM-S242HS .........................................................................................................................26
SIP contemporary cordless 1-line accessory handset with speed dials and
charger bundle - CTM-S241SD.................................................................................................27
SIP contemporary cordless 2-line accessory handset with speed dials and
charger bundle - CTM-S242SD ................................................................................................28
Installation ..................................................................................................................................29
SIP classic trimstyle 1-line/2-line - S1310/S1320 .........................................................................29
SIP classic cordless 1-line/2-line - S1410/S1420 .........................................................................32
SIP classic charging base - C3300 ..............................................................................................35
SIP classic cordless 1-line/2-line accessory handset - C3400/C3500 ........................................36
SIP contemporary trimstyle 1-line/2-line - S2310/S2320 .............................................................37
SIP contemporary trimstyle 1-line/2-line - S2310-6VDC/S2320-6VDC .......................................39
SIP contemporary trimstyle 1-line/2-line - S2310/S2310-6VDC/S2320/S2320-6VDC ................41
SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421 .....................42
SIP contemporary cordless 1-line/2-line - S2410/S2420 ..............................................................44
SIP contemporary cordless 1-line/2-line - CTM-S2411/CTM-S2421 ............................................46
SIP contemporary cordless 1-line/2-line accessory Petite - CTM-S241P/CTM-S242P ...............48
SIP contemporary charging base - C4300 ..................................................................................51
SIP contemporary charging stand - C4310 ..................................................................................52
SIP contemporary cordless 1-line/2-line accessory handset
- C4400/C4500/CTM-S241HS/CTM-S242HS ..........................................................................53
SIP contemporary cordless 1-line/2-line accessory handset
- CTM-C4401/CTM-C4501/CTM-S241SD/CTM-S242SD .........................................................55
Telephone settings ....................................................................................................................57
SIP classic trimstyle - S1310/S1320 .............................................................................................57
SIP classic cordless 1-line/2-line - S1410/S1420 .........................................................................57
SIP contemporary trimstyle - S2310/S2310-6VDC/S2320/S2320-6VDC ....................................57
SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421 .....................57
SIP contemporary cordless 1-line/2-line accessory Petite - CTM-S241P/CTM-S242P ...............57
Telephone operation ..................................................................................................................58
SIP classic trimstyle 1-line - S1310 ..............................................................................................58
SIP classic trimstyle 2-line - S1320 ..............................................................................................59
SIP classic cordless 1-line - S1410 ..............................................................................................61
SIP classic cordless 2-line - S1420 ..............................................................................................63
SIP contemporary trimstyle 1-line - S2310/S2310-6VDC ............................................................66
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC ............................................................68
SIP contemporary cordless 1-line - S2410/CTM-S2411 ...............................................................70
SIP contemporary cordless 1-line accessory Petite - CTM-S241P ..............................................73
SIP contemporary cordless 2-line - S2420/CTM-S2421 ..............................................................74
SIP contemporary cordless 2-line accessory Petite - CTM-S242P..............................................77
ii
Table of contents
Appendix .....................................................................................................................................79
Troubleshooting ............................................................................................................................79
Precautions for users of implanted cardiac pacemakers ..............................................................81
Operating range............................................................................................................................81
About cordless telephones ........................................................................................................... 81
The RBRC® seal ...........................................................................................................................81
VTech Hospitality limited warranty program ................................................................................82
FCC, ACTA and IC regulations .................................................................................................... 83
Energy-saving charging mode .....................................................................................................84
Maintenance .................................................................................................................................84
Technical specications ............................................................................................................... 85
Index ............................................................................................................................................89
iii
Parts checklist
Items contained in the respective telephone package:
Model name Model number Parts included
SIP classic
trimstyle 1-line
S1310
Parts checklist
SIP classic
trimstyle 2-line
SIP classic
cordless 1-line
SIP classic
cordless 2-line
SIP classic
charging base
S1320
S1410
S1420
C3300
Telephone base
Corded handset
with a s crew
Mounting bracket
Mounting bracket
Telephone base
Corded handset Cat-5 network cables (2)
with a s crew
Telephone base with
faceplate and overlay Cordless handset Battery
Telephone base with
faceplate and overlay
Cordless handset
Battery Screw Cat-5 network cable
Cat-5 network cables (2)
Screw Cat-5 network cable
SIP classic
cordless 1-line
accessory handset
SIP classic
cordless 2-line
accessory handset
SIP contemporary
trimstyle 1-line
SIP contemporary
trimstyle 1-line
C3400
C3500
S2310
S2310-6VDC
Charging base
Mounting bracket
with a s crew
Cordless handset Battery Screw
Cordless handset
Battery Screw
Mounting bracket
Telephone base Corded handset
with a s crew
Mounting bracket
Telephone base
Corded handset
with a s crew
Cat-5 network cable
Cat-5 network cables (2)
Telephone base
power adapter
1
Parts checklist
Items contained in the respective telephone package:
Model name Model number Parts included
SIP contemporary
trimstyle 2-line
S2320
SIP contemporary
trimstyle 2-line
SIP contemporary
cordless 1-line
SIP contemporary
cordless 1-line
SIP contemporary
cordless 1-line
accessory Petite
S2320-6VDC
S2410
CTM-S2411
CTM-S241P
Telephone base Corded handset Cat-5 network cables (2)
Telephone base
Telephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Corded handset
Cordless
handset
Cordless
handset
with a s crew
Mounting bracket
with a s crew
Mounting bracket
with a s crew
Mounting bracket
with a s crew
Telephone base
power adapter
Battery Screw
Battery Screws (2)
Cat-5
network cable
Cat-5
network cable
Mounting bracket
SIP contemporary
cordless 2-line
SIP contemporary
cordless 2-line
SIP contemporary
cordless 2-line
accessory Petite
S2420
CTM-S2421
CTM-S242P
Telephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Corded
handset
Cordless
handset
Cordless
handset
Corded
handset
Mounting
bracket
Mounting bracket
with a s crew
Mounting
bracket
Battery
Mounting
bracket
Power adapter
Battery Screw
Screws (2)
Power adapter
Cat-5
network cable
Cat-5
network cable
2
Parts checklist
Items contained in the respective telephone package:
Model name Model number Parts included
SIP contemporary
charging base
C4300
Parts checklist
SIP contemporary
charging stand
SIP contemporary
cordless 1-line
accessory handset
SIP contemporary
cordless 1-line
accessory handset
SIP contemporary
cordless 2-line
accessory handset
SIP contemporary
cordless 2-line
accessory handset
SIP contemporary
cordless 1-line
accessory handset
and charger bundle
SIP contemporary
cordless 2-line
accessory handset
and charger bundle
SIP contemporary
cordless 1-line
accessory handset
with speed dials and
charger bundle
SIP contemporary
cordless 2-line
accessory handset
with speed dials and
charger bundle
C4310
C4400
CTM-C4401
C4500
CTM-C4501
CTM-S241HS
CTM-S242HS
CTM-S241SD
CTM-S242SD
Charging base
with a s crew
Charging stand Cat-5 network cable
Mounting bracket
Cordless handset
Cordless handset
Cordless handset
Cordless handset
Cordless handset
Cordless handset
Cordless handset
Cordless handset
Battery Screw
Battery Screw
Battery Screw
Battery Screw
Battery Screw
Battery Screw
Battery Screw
Battery Screw
Cat-5 network cable
Charging stand
Charging stand
Charging stand
Charging stand
Power adapter
Power adapter
Power adapter
Power adapter
3
Telephone layout
SIP classic trimstyle 1-line - S1310
MESSAGE WAITING LED
TALK
REDIAL
HOLD
+/VOLUME/-
OFF
FLASH
/SPEAKER
MUTE
Wall mount clip
POWER LED
4
Telephone layout
SIP classic trimstyle 2-line - S1320
Telephone layout
+/VOLUME/-
MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
LINE 2
HOLD
MUTE
OFF
FLASH
REDIAL
Wall mount clip
POWER LED
5
Telephone layout
SIP classic cordless 1-line - S1410
Wall mount clip
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
Speed Dial keys
REDIAL
/FIND HANDSET
LINE
MESSAGE WAITING LED
TALK
REDIAL
FLASH
MUTE
+/- VOLUME
/SPEAKER
HOLD
CHARGE LED
HOLD
+/VOLUME/-
OFF
FLASH
/SPEAKER
LOW BATTERY LED
6
MUTE
Telephone layout
SIP classic cordless 2-line - S1420
Wall mount clip
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
Speed Dial keys
REDIAL
Telephone layout
/FIND HANDSET
MESSAGE WAITING LED
LINE 1 LINE 2
LINE 1
CONF
FLASH
MUTE
+/- VOLUME
/SPEAKER
HOLD
CONF
CHARGE LED
+/VOLUME/-
LINE 2
OFF
HOLD
FLASH
/SPEAKER
LOW BATTERY LED
7
MUTE
REDIAL
Telephone layout
SIP classic charging base - C3300
Wall mount clip
CHARGE LED
8
Telephone layout
SIP classic cordless 1-line accessory handset - C3400
MESSAGE WAITING LED
TALK
REDIAL
/SPEAKER
LOW BATTERY LED
HOLD
MUTE
+/VOLUME/-
OFF
FLASH
Telephone layout
9
Telephone layout
SIP classic cordless 2-line accessory handset - C3500
MESSAGE WAITING LED
LINE 1
CONF
LINE 2
HOLD
+/VOLUME/-
OFF
FLASH
/SPEAKER
LOW BATTERY LED
MUTE
REDIAL
10
Telephone layout
SIP contemporary trimstyle 1-line - S2310/S2310-6VDC
MESSAGE WAITING LED
TALK
REDIAL
/SPEAKER
INTERCOM
-/VOLUME/+
OFF
HOLD
FLASH
MUTE
Telephone layout
11
Wall mount clip
POWER LED
Telephone layout
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC
MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
INTERCOM
-/VOLUME/+
LINE 2
OFF
HOLD
FLASH
MUTE
REDIAL
12
Wall mount clip
POWER LED
Telephone layout
SIP contemporary cordless 1-line - S2410
Wall mount clip
Slide switch (inside)
(for energy-saving
charging mode)
/FIND HANDSET
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
Speed Dial keys
INT
REDIAL
FLASH
MUTE
+/VOLUME
-/VOLUME
Telephone layout
MESSAGE WAITING LED
TALK
REDIAL
/SPEAKER
INTERCOM
/SPEAKER
HOLD
CHARGE LED
LINE
-/VOLUME/+
OFF
HOLD
FLASH
MUTE
LOW BATTERY LED
NOTE: Keep the slide switch (inside the phone) on the left side to maintain normal telephone operation.
13
Telephone layout
SIP contemporary cordless 1-line - CTM-S2411
Wall mount clip
Slide switch (inside)
(for energy-saving
charging mode)
/FIND HANDSET
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
Speed Dial keys
Speed Dial key
REDIAL
FLASH
MUTE
+/VOLUME
-/VOLUME
MESSAGE WAITING LED
TALK
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
/SPEAKER
HOLD
CHARGE LED
IN USE LED
-/VOLUME/+
HOLD
OFF
REDIAL
MUTE
Speed Dial keys
NOTE: Keep the slide switch (inside the phone) on the left side to maintain normal telephone operation.
14
Telephone layout
SIP contemporary cordless 1-line accessory Petite - CTM-S241P
MESSAGE WAITING LED
Telephone layout
Switch hook
Wall mount clip
Speed Dial keys
/USB CHARGE ONLY
(USB port for charging only)
MUTE
IN USE light
FLASH
+/VOLUME
-/VOLUME
RINGER VOL
HOLD
Speed Dial key
15
Telephone layout
SIP contemporary cordless 2-line - S2420
Wall mount clip
Slide switch (inside)
(for energy-saving
charging mode)
/FIND HANDSET
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
Speed Dial keys
INT
REDIAL
FLASH
MUTE
+/VOLUME
-/VOLUME
MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
INTERCOM
/SPEAKER
HOLD
CONF
CHARGE LED LINE 1 LINE 2
-/VOLUME/+
LINE 2
HOLD
MUTE
LOW BATTERY LED
OFF
FLASH
REDIAL
NOTE: Keep the slide switch (inside the phone) on the left side to maintain normal telephone operation.
16
Telephone layout
SIP contemporary cordless 2-line - CTM-S2421
Wall mount clip
Slide switch (inside)
(for energy-saving
charging mode)
/FIND HANDSET
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
Speed Dial keys
Speed Dial key
REDIAL
FLASH
MUTE
+/VOLUME
-/VOLUME
Telephone layout
MESSAGE WAITING LED
LINE 1 LINE 2
LOW BATTERY LED
CONF
LINE 1
FLASH
/SPEAKER
MESSAGES
/SPEAKER
HOLD
CHARGE LED
-/VOLUME/+
LINE 2
CONF
OFF
HOLD
REDIAL
MUTE
Speed Dial keys
NOTE: Keep the slide switch (inside the phone) on the left side to maintain normal telephone operation.
17
Telephone layout
SIP contemporary cordless 2-line accessory Petite - CTM-S242P
MESSAGE WAITING LED
Switch hook
Wall mount clip
Speed Dial keys
/USB CHARGE ONLY
(USB port for charging only)
Speed Dial key
MUTE
LINE 1
LINE 2
FLASH
+/VOLUME
-/VOLUME
RINGER VOL
HOLD
CONF
18
Telephone layout
SIP contemporary charging base - C4300
Telephone layout
Wall mount clip
Slide switch
(for energy-saving charging mode)
CHARGE LED
NOTE: Keep the slide switch on the left side to maintain normal telephone operation.
19
Telephone layout
SIP contemporary charging stand - C4310
Slide switch
(for energy-saving charging mode)
CHARGE LED
NOTE: Keep the slide switch on the left side to maintain normal telephone operation.
20
Telephone layout
SIP contemporary cordless 1-line accessory handset - C4400
MESSAGE WAITING LED
TALK
REDIAL
/SPEAKER
INTERCOM
-/VOLUME/+
OFF
HOLD
FLASH
MUTE
LOW BATTERY LED
Telephone layout
21
Telephone layout
SIP contemporary cordless 1-line accessory handset - CTM-C4401
MESSAGE WAITING LED
-/VOLUME/+
TALK
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
HOLD
OFF
REDIAL
MUTE
Speed Dial keys
22
Telephone layout
SIP contemporary cordless 2-line accessory handset - C4500
MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
INTERCOM
-/VOLUME/+
LINE 2
OFF
HOLD
FLASH
MUTE
LOW BATTERY LED
REDIAL
Telephone layout
23
Telephone layout
SIP contemporary cordless 2-line accessory handset - CTM-C4501
MESSAGE WAITING LED
LINE 1
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
-/VOLUME/+
LINE 2
CONF
OFF
HOLD
REDIAL
MUTE
Speed Dial keys
24
Telephone layout
SIP contemporary cordless 1-line accessory handset and charger bundle - CTM-S241HS
MESSAGE WAITING LED
TALK
REDIAL
/SPEAKER
INTERCOM
-/VOLUME/+
OFF
HOLD
FLASH
MUTE
LOW BATTERY LED
Telephone layout
CHARGE LED
25