VTech BM5000 User Manual

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Model: BM5000

For product support please call: 1 300 369 193

User’s manual BM5000

Safe & Sound Digital Audio Monitor

with Wire-Free Home Monitoring

Congratulations

on purchasing your new VTech product. Before using this product, please read Important safety instructions on page iii of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.

Product introduction

BM5000 is a baby monitor which consists of one baby unit

(BM5000 BU), one parent unit (BM5000 PU).

The parent unit may be shipped with protective stickers covering the displays. Remove the protective sticker before use.

iii

Important safety instructions

When using your equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury, including the following:

Follow all warnings and instructions marked on the product. Adult setup is required. This product is intended as an aid. It is not a substitute for

responsible and proper adult supervision and should not be used as such.

This product is not intended for use as a medical monitor. Do not use this product near water. For example, do not use

it next to a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.

CAUTION: Use only the batteries indicated in this manual. There may be a risk of explosion if a wrong type of battery is used for the parent unit. Use only the supplied rechargeable battery or replacement battery pack for the parent unit. Do not dispose of batteries in a ﬁre. They may explode.

Use only the adapters included with this product. Incorrect adapter polarity or voltage can seriously damage the product. Baby unit power adapter: Input 100-240V AC 150mA 60Hz; Output: 6V DC 600mA; Parent unit power adapter: Input 100-240V AC 150mA 60Hz; Output: 6V DC 400mA.

The power adapters are intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.

Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Unplug the power cords before replacing batteries. Do not cut off the power adapters to replace them with other

plugs, as this causes a hazardous situation. Do not allow anything to rest on the power cords. Do not install

this product where the cords may be walked on or crimped.

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Important safety instructions (continued)

This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company.

Do not overload wall outlets or use an extension cord. Do not place this product on an unstable table, shelf, stand or

other unstable surfaces. This product should not be placed in any area where proper

ventilation is not provided. Slots and openings in the back or bottom of this product are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register.

Never push objects of any kind into this product through the slots because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the product other than speciﬁed access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

You should test the sound reception every time you turn on the units or move one of the components.

Periodically examine all components for damage. Be aware of possible loss of privacy while using public airwaves.

Conversations may be picked up by other nursery monitors, cordless phones, scanners, etc.

Children should be supervised to ensure that they do not play with the product.

The product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

SAVE THESE INSTRUCTIONS

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Cautions

Use and store the product at a temperature between 0oC and 40oC.

Do not expose the product to extreme cold, heat or direct sunlight. Do not put the product close to a heating source.

Batteries should not be exposed to excessive heat such as bright sunshine or ﬁre.

Make sure the baby unit(s) and the adapter cord(s) are always out of reach of the baby, at least 1 metre away from the baby or crib, to avoid a possible strangulation hazard.

Never place the baby unit(s) inside the baby’s crib or playpen. Never cover the baby unit(s) or parent unit with anything such as a towel or a blanket.

Other electronic products may cause interference with your baby monitor. Try installing your baby monitor as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones.

Do not attach the wire-free sensors to a baby’s cot or playpen. Ensure the wire-free sensors are installed out of the reach of children.

Table of contents

Getting started .................. 1

Parts checklist ........................... 1

Parent unit battery installation ...2 Baby unit and parent unit

installation .............................. 3

Parent unit battery charging ...... 5

Baby unit overview .................... 6

Parent unit overview ................. 8

Parent unit display icons ......... 11

Parent unit display messages ...13

Positioning the baby monitor .... 14

Operating range ...................... 15

Test your baby monitor before

use ....................................... 15

Using your baby monitor ...16

Power on or off the baby unit ... 16 Power on or off the parent unit ...16 Adjust the speaker volume for

baby unit .............................. 16

Adjust the speaker volume for

parent unit ........................... 16

Adjust the sound sensitivity of

the baby unit ........................ 17

Set date and time .................... 18

Sound alert .............................. 19

Vibration alert .......................... 19

Temperature ............................ 20

Set the temperature range ...... 20

Set the temperature format ..... 21

Projector and lullaby ..............22

Talk to the baby unit ................ 23

Find/page the parent unit ........ 23

Adding sensors ...24

Sensor alerts ........................... 25

Sensor status .......................... 25

Sensor log ............................... 26

Sensor settings ....................... 26

Sensor notiﬁcations ................ 27

Rename the sensor ................. 28

Test the sensor signal

strength ...............................28

Appendix .......................... 29

Troubleshooting ......................30

Operating range ....................... 34

Maintenance ............................ 34

Customer service and product

warranty ............................... 35

Technical speciﬁcations .......... 37

Parts checklist

Check to make sure the package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Getting started

Parent unit (BM5000 PU)

Baby unit (BM5000 BU)

Battery compartment cover

Baby unit adapter

Battery

Parent unit adapter

User’s manual

Getting started

Parent unit battery installation

You can power up the parent unit by connecting it to AC power or to the rechargeable battery provided. Even if the parent unit is connected to AC power, we recommend you also install the battery. This guarantees continual operation in case of a power outage.

Install the battery as shown below.

To replace the battery, unplug the battery connector from the socket, and then pull the battery out of the battery compartment. Follow the steps above to install the battery.

The operating time for using the rechargeable battery is short. If you want to monitor your baby for a long time, we recommend you connect the parent unit to AC power.

If the parent unit will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

Use only the battery supplied with this product.

•

Getting started

Baby unit and parent unit installation

You can power up the baby unit by connecting it to AC power.

Install the baby unit as shown below.

Bundle the power adapter cord neatly with a twist tie. The baby unit turns on when it is powered up.

Getting started

Use only the parent unit power adapter and the baby unit power adapters supplied with this product. To order a replacement, contact VTech on 1 300 369 193.

The parent unit power adapter and baby unit power adapter are intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, underthe-table or cabinet outlet.

Make sure the parent unit, the baby unit and the power adapter cord are out of reach of children.

•

Baby unit and parent unit installation (continued)

Getting started

Parent unit battery charging

Once you have connected the parent unit and installed its battery, it powers on automatically. The battery icon indicates the battery status (see the following table).

The parent unit battery is fully charged after 11 hours of continuous charging.

It takes longer to charge the battery when the parent unit is turned on. To shorten the charging time, turn the parent unit off while charging.

The standby time varies depending on the sensitivity level you set, your actual use and the age of the battery.

Battery indicators

Battery status Action

The battery icon is off.

No battery is installed. The parent unit can be used only when it is connected to AC power.

Install the parent unit battery. Charge without interruption (at least 30 minutes).

LOW BATTERY

and ﬂash on

the screen. The

light flashes.

The battery has very little charge and may be used for only a short time.

Charge

without

interruption

(about

30 minutes).

The battery icon becomes solid

The battery is fully charged.

To keep the battery charged, connect it to AC power when not in use.

•

Getting started

Baby unit overview

c d

Projector

• When it is on, it projects some image patterns to the user environment.

Microphone

Control key panel

power on

• Press to power on.

• Press and hold to power off.

page

• Press to start or stop paging parent unit.

volume +

• Press to increase the speaker volume or lullaby volume.

volume -

• Press to decrease the speaker volume or lullaby volume.

• Press to turn on or off the projector and lullaby.

Getting started

Baby unit overview (continued)

Magnetic base

Speaker

Temperature sensor

Power jack

Getting started

Parent unit overview









sensor

alert

Microphone

Visual sound indicator

The visual sound indicator has two functions. One is to show the sound level detected by the baby unit. The other one is to show the volume level during speaker volume setting.

Sound level detected by the baby unit

• One to three green lights indicate a moderate sound level detected by the baby unit.

• Additional red lights indicate a higher sound level detected by the baby unit (e.g. baby crying loudly).

Speaker volume level

• One to three green lights indicate Level 1 to Level 3 of the speaker volume setting.

• Additional red lights indicate Level 4 to Level 5 of the speaker volume setting.

Getting started

Parent unit overview (continued)

LCD panel

sensor alerts

• Press to turn on or off the sensor alert system.

• Press to enter the settings menu while idle.

Control key panel

select

• While in a menu, press to choose an item, or save a setting.

back

• While in a menu, press to return to the previous screen.

volume +

• Press to increase the speaker volume.

• While in a menu, press to scroll up.

volume -

• Press to decrease the speaker volume.

• While in a menu, press to scroll down.

Battery level indicator

• Light is on when the parent unit is connected to AC power.

• Light ﬂashes when the parent unit battery is low and needs charging.

• Light is off when the parent unit battery is fully charged, or when not connect to AC power and with no battery installed.

Getting started

Parent unit overview (continued)

(On/off)

• Press to power on.

• Press and hold to power off.

talk

• Press and hold to talk to the baby unit; release to stop talking.

• While in a menu, press toa return to idle screen.

Power jack

Speaker

Belt clip

Battery compartment cover

Getting started

Parent unit display icons

Connection status

•

displays when strong signal strength is detected

between the baby unit and the parent unit.

• displays when moderate signal strength is detected between the baby unit and the parent unit.

• displays when the weak link signal strength is detected between the baby unit and the parent unit.

• ﬂashes when the link between the baby unit and the parent unit is lost.

Projector and lullaby

• Displays when the lullaby and the projector of the baby unit is on.

Projector only

• Displays when the projector of the baby unit is on.

Lullaby only

• Displays when the lullaby of the baby unit is on.

Sound alert

• Displays when the sound alert of the parent unit is turned on.

• Flashes when there are sounds detected from the baby unit.

Vibration alert

• Displays when the vibration alert of the parent unit is turned on.

• Flashes when there are loud sounds detected from the baby unit.

Getting started

Parent unit display icons (continued)

Mute

• Displays when the volume is turned off.

Sensor open

• The monitored door, window, or medicine cabinet is opened.

Sensor alerts on

• Sensor alert system is turned on

Battery status

• animates when the battery is charging.

• displays solid when the battery is fully charged.

• ﬂashes when battery is in low level and needs charging.

• No battery icon displays when there is no battery installed.

Getting started

Parent unit display messages

BATTERY LOW AT PARENT UNIT

The parent unit uses only the rechargeable battery pack and it needs to be recharged.

BATTERY LOW AT SENSOR X

The sensor battery is low and it needs to be replaced.

SENSOR X is open

The monitored door, window, or medicine cabinet is opened.

NO LINK TO BABY UNIT OR SENSORS

When the link between the parent unit and the baby unit is lost continuously for over 10 seconds.

PAGING

All idle parent units are being paged by the baby unit.

Saved

Your selection has been saved.

SEARCHING

The parent unit is out of range of the baby unit, or the baby unit is out of power.

TALKBACK

The parent unit is talking to the baby unit.

X new event(s)

The number of new sensor activity(ies).

68oF/20oC

The real-time temperature of the baby unit.

90oF/32oC TOO HOT / TOO COLD

The temperature of the baby unit is too high or too low.

Getting started

Positioning the baby monitor

This baby monitor is intended as an aid. It is not a substitute for proper adult supervision, and should not be used as such.

CAUTION

Keep the baby unit out of the reach of the baby. Never place or mount the baby unit inside the baby’s cot or playpen.

Place the baby unit at least 1 metre away from your baby.

If you experience audio feedback on either the parent unit or baby unit, move the parent unit further away until there is no

more audio feedback.

Place the parent unit at least 2 metres away from the baby unit.

You can increase the speaker volume of the parent unit if you cannot hear the sounds transmitted from the baby unit.

3. Press on the baby unit to turn on the projector. It projects some colorful images to the environment. Adjust the angle of the baby unit so that the images are clearly projected to the ceiling or a wall.

At least 1 meter (3 feet)

At least 2 metres

At least 1 meter

(3 feet)

At least 1 metre

At least 1 meter (3 feet)

Getting started

Operating range

The operating range of the baby monitor is up to 300 metres outdoors or 50 metres indoors. The actual operating range may vary depending on the environmental conditions, and other interferences such as walls, doors, and other obstructions.

Test your baby monitor before use

You may test the baby monitor before initial use, and at regular times thereafter.

To test your baby monitor:

1. Place the parent unit and the baby unit in the same room to test the product. Make sure the baby unit is at least 2 metres away from the parent unit.

2. Press power on button to power on the baby unit.

3. Upon initial use, press to power on the parent unit.

If both units are not connected, the parent unit displays

NO LINK TO BABY UNIT OR SENSORS on the screen. The

LINK light ﬁrst ﬂashes and then turns off. Move the parent unit closer to the baby unit.

Using your baby monitor

Power on or off the baby unit

Press power on to power on the baby unit. The power on

lights up.

Press and hold power on again to power off the baby unit. The power on turns off.

Power on or off the parent unit

Press to power on the parent unit. The screen turns on. Press and hold again to power off the parent unit. The

screen turns off.

The parent unit powers on automatically once it is connected to AC power or battery installed. The baby unit also powers on automatically once connected to AC power.

The parent unit takes approximately 10 seconds to link to baby unit when turned on. This includes reloading date and time information.

Adjust the speaker volume for baby unit

Press volume + or volume - on the baby unit at any time.

Adjust the speaker volume for parent unit

You can adjust the speaker volume from VOLUME 1 to VOLUME 5, or turn it off.

Press or when the parent unit is not in use.

When the speaker volume is set to off, the screen displays .

•

Using your baby monitor

Adjust the sound sensitivity of the baby unit

You can choose to hear sounds from the baby unit all the time, or to hear sounds that exceed a certain level. You can use the parent unit to adjust the microphone sensitivity of your baby unit. The higher the sensitivity level, the more sensitive the baby unit is in detecting sounds for transmitting to the parent unit.

Sound sensitivity table for reference

Display Sensitivity Description

Highest sensitivity level

The parent unit speaker is constantly on, and you will hear all sounds (including background noises) from your baby’s room.

High sensitivity level

The parent unit speaker turns on for soft babbling and louder sounds from your baby. It remains quiet when your baby sleeps soundly.

Medium sensitivity level

The parent unit speaker turns on for loud babbling and louder sounds from your baby. It remains quiet when your baby makes soft sounds.

Low sensitivity level

The parent unit speaker turns on for crying and louder sounds from your baby. It remains quiet when your baby makes soft sounds.

Lowest sensitivity level

The parent unit speaker turns on for loud crying or screeching sounds from your baby. It remains quiet when your baby makes soft sounds.

High sensitivity

Low sensitivity

HIGHEST

HIGH

MEDIUM

LOW

LOWEST

Using your baby monitor

Press menu when the parent unit is not in use. Press or to choose Sensitivity, then press select. Press or to choose the sensitivity level. Press select to conﬁrm your selection.

To enter the sensitivity menu of the parent unit, the baby unit must be turned on.

Set date and time

You can set the date and time so that the alerts will be logged in the sensor log with correct time stamps.

Press menu when the parent unit is not in use. Press or to choose Set date/time, then press select.

Press or to choose the day, then press select.

Press or to choose the month, then press select.

Press or to choose the year, then press select.

Press or to choose the hour, then press select.

Press or to choose the minute, then press select.

Press or to choose AM or PM, then press select.

Press select to conﬁrm your selection. You hear a conﬁrmation tone.

•

Using your baby monitor

Sound alert

Sound alert feature works only when the parent unit is in mute. If you turn on the sound alert, the parent unit beeps when the

baby unit detects loud sounds which light up four sound level indicators on the parent unit.

When the sound alert of the parent unit is turned on,

displays. The sound alert is preset to Off.

Press menu when the parent unit is not in use. Press or to choose Sound alert, then press select. Press or to choose On or Off. Press select to conﬁrm your selection. The screen

displays Saved and you hear a conﬁrmation tone.

Vibration alert

If you turn on the vibration alert, the parent unit will vibrate when the baby unit detects loud sounds which light up four sound level indicators on the parent unit.

When the vibration alert of the parent unit is turned on,

displays. The vibration alert is preset to Off.

Press menu when the parent unit is not in use. Press or to choose Vibration alert then press

select. Press or to choose On or Off. Press select to conﬁrm your selection. The screen

displays Saved and you hear a conﬁrmation tone.

Each time you set the vibration alert to ON, the parent unit vibrates brieﬂy after you press select.

We recommend not to turn on the vibration alert and the lullaby at the same time, as the lullaby will trigger the vibration alert frequently.

•

Using your baby monitor

Temperature

Your baby unit measures the surrounding temperature. If the detected temperature goes above a desired temperature range, the parent unit screen will display TOO HOT. If the detected temperature goes below a desired temperature range, the parent unit screen will display TOO COLD.

You can change the settings for the temperature range and format.

Set the temperature range

You can set the desired minimum and maximum room temperature of the baby unit, so that the parent unit will alert you when the temperature is too high or too low.

Press menu when the parent unit is not in use. Press or to choose Temperature, then press

select. Press select to select Range. Press or to adjust the minimum temperature

between 55 F and 59 F (11 C and 20 C), then press select.

Press or to adjust the maximum temperature between 83 F and 86 F (21 C and 30 C), then press select.

Press select to conﬁrm your selection. The screen displays Saved and you hear a conﬁrmation tone.

Using your baby monitor

Set the temperature format

You can set the temperature format to Celsius or Fahrenheit.

Press menu when the parent unit is not in use. Press or to choose Temperature, then press select. Press or to choose Format, then press select. Press or to choose Celsius or Fahrenheit. Press select to conﬁrm your selection. The screen

displays Saved and you hear a conﬁrmation tone.

Using your baby monitor

Projector and lullaby

You can turn on the projector and lullaby on the baby unit. The baby unit projects colorful images to the environment, and plays the lullaby to comfort your baby.

When the projector is turned on, or displays on the parent unit screen. The baby unit will play lullaby.

On the baby unit:

Press once to turn on the projector and play lullaby. The interesting and colorful images is projected at the same time.

Press again to stop playing the lullaby. The baby unit keeps projecting the colorful images.

Press again to stop projecting the colorful images. The baby unit play the lullaby again.

Press for a fourth time to turn off the projector. The interesting and colorful images fade out.

On the parent unit:

Press menu when the parent unit is not in use. Press or to choose Nightshow, then press select to

enter the sensor settings menu. Press or to choose Nightshow (to turn on projector

and play lullaby), Projector (to turn on projector only), Melodies (to play lullaby only) or Off (to turn off both projector and lullaby).

Press select to conﬁrm the setting

The projector and lullaby will automatically turn off after 15 minutes.

We recommend not to turn on the vibration alert and the lullaby at the same time, as the lullaby will trigger the vibration alert frequently.

If the baby unit receives talkback from the parent unit during lullaby playback, the lullaby will be paused. It resumes after the talkback ﬁnishes.

•

Using your baby monitor

Talk to the baby unit

You can broadcast messages from a parent unit to the baby unit and the other parent unit. If you have two parent units, you can use both of them at the same time to talk to the baby unit.

Press and hold talk on the side of the parent unit. The screen displays TALK when the voice connection to the baby unit is made. Speak towards the mic on the parent unit. Your voice is broadcast to the baby unit and the other parent unit.

If the speaker volume of the parent unit is set to VOLUME OFF, it will be reset to the default volume when you press and hold TALK.

Find/page the parent unit

Use this feature to find misplaced parent unit.

Press page on the baby unit. The idle parent unit rings and displays PAGING.

To end paging, press any key on the parent unit, or press page on the baby unit.

Paging rings the parent unit even if the speaker volume of parent unit is set to VOLUME OFF.

The baby unit cannot page any parent unit that is turned off, out of range or talking to the baby unit.

•

Using your baby monitor

Adding sensors

You can add Contact Sensors (VS001), or Motion Sensors (VS002) to your baby monitor. All sensors are sold separately.

Press menu when the parent unit is not in use. Press or to choose Sensor settings, then press

select to enter the sensor settings menu. Press or to choose Add sensor, then press select.

The screen displays Place your sensor next to Baby Unit. Press SELECT.

Press select. The screen displays Enter sensor pairing mode. For help refer to manual.

To enter the registration mode, press and hold the pair button on the Contact Sensor, or use a narrow pointed object such as a pencil to press and hold the PAIRING button on the Motion Sensor, until the LED light ﬂashes green.

The LED light on the sensor ﬂashes. The parent unit screen displays Registering…Please wait, and then Registered when the registration process completes. This process takes about 90 seconds to complete.

Your BM5000 can pair up to 20 sensors simultaneously.

•

Using your baby monitor

Sensor alerts

You can manually turn on or off the sensor alert system. If the sensor alert system is off, when a sensor is triggered, you will not receive LCD message, alert tone or voice announcement. Event will not be logged in sensor log either.

When the sensor alert system is off:

Press sensor alerts to turn on the sensor alert system. The screen displays All sensor alerts are turned ON and you hear a conﬁrmation tone.

When the sensor alert system is on:

Press sensor alerts to turn off the sensor alert system. The screen displays All sensor alerts are turned OFF and you hear a conﬁrmation tone.

Sensor status

You can check the current sensor status of each individual sensor.

Press menu when the parent unit is not in use. Press or to choose Sensor status, then press select.

Press or to view the current sensor status of each individual sensor.

•

Using your baby monitor

Sensor log

The sensor log menu appears when there is at least one sensor paired to the baby unit.

The sensor log stores a maximum of 50 entries for sensor activities from all sensors.

Press menu when the parent unit is not in use. Press or to choose Sensor log, then press select.

Press or to choose View all or the desired sensor, then press select.

To delete a sensor log entry:

When a sensor log entry is displayed, press select. Press select again to conﬁrm delete.

To delete the entire sensor log:

Press menu when the parent unit is not in use. Press or to choose Del. sensor log, then press

select. The screen displays Press SELECT to delete all entries,

or BACK to exit. Press select again to conﬁrm delete, or back to return to the previous menu.

To remove X new event(s) on the parent unit idle screen, enter the sensor log and view an entry once.

Sensor settings

You can change the settings for each individual sensor paired to the baby unit.

Press menu when the parent unit is not in use. Press or to choose Sensor settings, then press

select to enter sensor settings menu.

•

Using your baby monitor

Sensor notifications

You can choose the type of notification to receive when a sensor is triggered. The preset alert notification is

Msg,tone,voice.

Definitions of notification types: Msg - The LCD display messages of the alert on the parent

unit: SENSOR X is open or MOTION X sensor detected motion.

Tone - The alert tone that you will hear prior to the voice

announcement and LCD display message.

Voice - The voice announcement of the alert at the parent unit: “SENSOR X is open” or “MOTION X sensor detected motion”.

Alerts type Alert

tone

Voice

annc

LCD msg

*icon

Sensor log

event

Msg, tone,

voice

Msg & tone

Message

only

-- --

Press menu when the parent unit is not in use. Press or to choose Sensor settings, then press

select to enter the sensor settings menu. Press select to select Notifications. Press or to choose Msg,tone,voice, Msg & tone, or

Message only. Press select to conﬁrm the setting. The screen displays

Saved and you hear a conﬁrmation tone.

will not display when motion sensor is triggered.

Using your baby monitor

28 29

Rename the sensor

You can rename each individual sensor to a customized name.

Press menu when the parent unit is not in use. Press or to choose Sensor settings, then press

select to enter the sensor settings menu. Press or to choose Rename, then press select.

Press or to choose the sensor to rename, then press select.

4. Press or to choose a name or Reset default.

5. Press select to conﬁrm the name. The screen displays Saved and you hear a conﬁrmation tone.

Test the sensor signal strength

Press menu when the parent unit is not in use. Press or to choose Sensor settings, then press

select to enter the sensor settings menu. Press or to choose Check signal, then press select. Press or to choose the desired sensor, then press

select. The screen displays To test the signal strength between your Baby Unit and sensor, press SELECT.

Press select. The screen displays Please trigger your sensor now. Press SELECT to continue.

Trigger the sensor (refer to Installation Guide to trigger your sensor), and then press select.

If the screen displays No signal. Press SELECT to try again.. Press select, and then return to step 3 to test again.

If the screen displays Weak signal. Move your sensor closer to the Baby Unit. Now press SELECT, adjust the sensor’s location to improve the signal, and then press select.

7. When the screen displays Good signal. Good location for your sensor. Press SELECT to ﬁnish., Press select. The testing is complete.

•

CAUTION:

To reduce the risk of ﬁre or injury, read and follow these instructions:

Use only the battery provided or equivalent. To order a replacement, contact VTech on 1 300 369 193.

Do not dispose of the battery pack in a ﬁre. Check with local waste management codes for special disposal instructions.

Do not open or mutilate the battery pack. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

Exercise care in handling the battery pack in order not to create a short circuit with conductive materials.

Charge the battery pack provided with or identiﬁed for use with this product only in accordance with the instructions and limitations speciﬁed in this manual.

Observe proper polarity orientation between the battery and metallic contacts.

To prevent ﬁre or shock hazard, do not expose this product to water or any type of moisture.

•

Appendix

Troubleshooting

If you have difﬁculty with this product, please try the suggestions below. For customer service, contact VTech on 1 300 369 193.

Why does the baby monitor not respond normally?

Try the following (in the order listed) for common cure:

1. Disconnect the power to the baby unit and the parent unit.

2. Remove the batteries in the parent unit. Then, install the batteries

again.

3. Wait a few minutes before connecting power back to the baby unit

and the parent unit.

4. Turn on the baby unit and the parent unit.

5. Wait for the parent unit to synchronize with the baby unit. Allow up

to one minute for this to take place.

Why doesn’t the screen of the parent unit go on when I switch on the unit?

Perhaps the rechargeable battery of the parent unit is empty and the parent unit is not connected to the mains. Insert the appliance plug into the parent unit and put the adapter in a wall socket.

Why doesn’t the “power on” light of the baby unit go on when I switch on the unit?

Perhaps the baby unit is not connected to the mains. Connect the baby unit to the mains.

Why does the baby monitor produce a high-pitched noise?

The units may be too close to each other. Make sure the parent unit and the baby unit are at least 2 metres away from each other.

•

Appendix

Troubleshooting (continued)

Why does the parent unit react too quickly to other sounds?

The baby unit also detects other sounds than those of your baby. Adjust the sensitivity level to a lower level or adjust the speaker volume on the parent unit.

Why does the parent unit vibrate frequently when the lullaby is turned on?

The lullaby will trigger the vibration alert frequently. Avoid using lullaby and vibration alert at the same time.

Why don’t I hear a sound/Why can’t I hear my baby cry?

The volume of the parent unit may have set too low. Press volume + to increase the volume level.

You may have set a low sound sensitivity level. See Adjust the

sound sensitivity of the baby unit to change the setting.

Why does the parent unit beep?

If the parent unit is in mute and the sound alert feature is on, there is sound detected from the baby unit.

The baby unit may be out of range. Move the parent unit closer to the baby unit (but not less than 2 metres).

If the parent unit is powered by the provided battery, it may not have enough charge for the parent unit to perform normally. Charge the battery in the parent unit for up to 11 hours.

Why can’t I establish a connection? Why is the connection lost every now and then? Why are there sound interruptions?

The baby unit may be out of range. Move the parent unit closer to the baby unit (but not less than 2 metres).

Other electronic products may cause interference with your baby monitor. Try installing your baby monitor as far away from these electronic devices as possible.

•

Appendix

Troubleshooting (continued)

The display shows BATTERY LOW AT SENSOR X.

Replace the batteries with new ones.

The sensor does not work at all.

Make sure the batteries are installed. The sensor may be out of range. Move the sensor closer to the

baby unit. It may be deregistered from the baby monitor. Register the sensor

to the baby monitor as follows:

Press menu when the parent unit is not in use.

Press or to choose Sensor settings, then press select to enter the sensor settings menu.

Press or to choose Add sensor, then press select. The screen displays Place your sensor next to Baby Unit. Press SELECT.

Press select. The screen displays Enter sensor pairing mode. For help refer to manual.

To enter the registration mode, press and hold the pair button on the Contact Sensor, or use a narrow pointed object such as a pencil to press and hold the PAIRING button on the Motion Sensor.

The parent unit screen displays Registering…Please wait, and the Registered when the registration process completes. This process takes about 90 seconds to complete.

•

Appendix

Troubleshooting (continued)

I want to replace a sensor

To replace a sensor, you must ﬁrst deregister the old sensor from the baby monitor as follows:

Press menu when the parent unit is not in use.

Press the keys on the parent unit with this sequence:

, sensor alerts, , sensor alerts, , , sensor alerts.

Press or to choose Single sensor, then press select.

Press or to choose the sensor you want to deregister, then press select. The screen displays Press SELECT to

deregister all sensors or BACK to exit.

Press select. The screen displays Deregistering sensor… SENSOR X, and then SENSOR X is deregistered.

•

Appendix

Operating range

The baby unit and the parent unit can communicate over only a certain distance - which can vary with the locations of the baby unit, the parent unit, the weather, and the layout of your home.

When the parent unit is out of range, the parent unit beeps and displays SEARCHING.

To improve reception, move closer to the baby unit (but not less than 2 metres).

Maintenance

Taking care of your baby monitor

Your baby monitor contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the baby unit and parent unit down gently. Save the original packing materials to protect your baby monitor if you ever need to ship it.

Avoid water

Your baby monitor can be damaged if it gets wet. Do not use the parent unit and/or baby unit outdoors in the rain, or handle it with wet hands. Do not install the baby monitor near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your baby monitor

Your baby monitor has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the baby unit and/or parent units should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORDS FROM THE WALL. Then pull the units out by the unplugged cords.

Appendix

Customer service and product warranty

IMPORTANT

Please retain this booklet with your sales receipt as proof of the date of purchase.

Customer Service

If you require assistance in operating this product, please call the TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at: tcpsupport_au@vtech.com.

Voluntary Product Warranty

In addition to your Statutory Rights and subject to the conditions below, VTech warrants that this product will be free from any defect in materials or workmanship under conditions of normal use for a period of 24 months from date of purchase.

VTech does not warrant that the product will be free from defects if defects are caused by an accident, misuse, abuse, improper installation or operation, vermin infestations, lack of reasonable care, unauthorised modiﬁcation, loss of parts, tampering or attempted repair by a person not authorised by VTech; or where the product has been damaged by lightning or a mains power surge.To make a claim under this Voluntary Product Warranty you must call the TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at: tcpsupport_au@vtech.com where a Customer Service Representative will inform you of the product return process. You will need to ensure that:

You provide proof of purchase; Your product is suitably packaged (original packaging is not required); and

You have included all components from the original purchase.

For your records

Date of purchase:

Place of purchase:

Serial number:

•

Appendix

Customer service and product warranty (continued)

For Voluntary Product Warranty purposes, proof of purchase is required so please keep your receipt.

The beneﬁts conferred by this Voluntary Product Warranty are in addition to other rights and remedies that are available to you under law, which cannot be excluded. The processes for this Voluntary Product Warranty in no way limit your rights which arise as a result of your Statutory Rights.

This Voluntary Product Warranty is given by:

VTech Telecommunications (Australia) Pty Ltd ABN 70 136 672 627 Address: 24 Gilby Road, Mount Waverley 3149

IMPORTANT NOTE: THIS IS NOT A PRODUCT RETURN OR SERVICE ADDRESS – PLEASE CONTACT TECHELP BY PHONE OR EMAIL FOR PRODUCT AND WARRANTY SUPPORT. NO LIABILITY WILL BE ACCEPTED BY VTECH FOR PRODUCTS RETURNED TO THIS ADDRESS UNDER THIS VOLUNTARY PRODUCT WARRANTY.

Phone number: 1300 369 193 Email address: tcpsupport_au@vtech.com

Statutory Rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Appendix

Technical specifications

Frequency control

Crystal controlled PLL synthesizer

Transmit frequency

Baby unit: 1881.792 - 1897.344 MHz Parent unit: 1881.792 - 1897.344 MHz

Channels 5

LCD 35 (x) x 21.2 (y) mm B&W LCD

Nominal effective range

Actual operating range may vary according to environmental conditions at the time of use.

Power requirement

Use only power adaptor listed below:

Baby unit:

Ten Pao International Ltd. Model : S003IS0600060, Input 100-240V AC 50/60Hz 150mA, Output 6V DC 600mA.

Parent unit:

Ten Pao International Ltd. Model : S003GS0600040, Input 100-240V AC 50/60Hz 150mA, Output 6V DC 400mA.

Use only batteries listed below:

Parent unit battery GPI: VT75AAAH2BMLZ

CORUN: Ni-MH AAA750*2 COSLIGHT: LH075-3AH45C2BP

2.4V Ni-MH battery pack, 750mAh

CAUTION: Risk of explosion if battery is replaced by incorrect type disposed of used batteries

VTech is the registered trademark of VTech Holdings Limited.

Version B

VTech BM5000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual