VTech BM2500 User Manual

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Model: BM2500

For product support please call: 1 300 369 193

User’s manual BM2500

Safe & Sound Full Color Video and Audio Monitor

Congratulations

on purchasing your new VTech product. Before using this product, please read Important safety instructions on page iii of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.

Product introduction

BM2500 is an video and audio monitor which consists of one

baby unit (BM2500 BU) and one parent unit (BM2500 PU).

The parent unit may be shipped with protective stickers covering the displays. Remove the protective sticker before use.

iii

Important safety instructions

When using your equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury, including the following:

Follow all warnings and instructions marked on the product.

Adult setup is required.

This product is intended as an aid. It is not a substitute for responsible and proper adult supervision and should not be used as such.

This product is not intended for use as a medical monitor.

Do not use this product near water. For example, do not use it next to a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.

CAUTION: Use only the battery indicated in this manual. There may be a risk of explosion if a wrong type of battery is used for the parent unit. Do not dispose of batteries in a ﬁre.

Use only the adapters included with this product. Incorrect adapter polarity or voltage can seriously damage the product. Baby unit power adapter: Input 100-240V AC 150mA 50/60Hz; output: 6V DC 600 mA Parent unit power adapter: Input 100-240V AC 150mA 50/60Hz; output: 6V DC 600 mA

The power adapters are intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Unplug the power cords before replacing the battery.

Do not cut off the adapters to replace them with other plugs, as this causes a hazardous situation.

Do not allow anything to rest on the power cords. Do not install this product where the cords may be walked on or crimped.

This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company.

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Important safety instructions (continued)

Do not overload wall outlets or use an extension cord.

Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

This product should not be placed in any area where proper ventilation is not provided. Slots and openings in the back or

bottom of this product are provided for ventilation. To protect

them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register.

Never push objects of any kind into this product through the slots because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the product other than speciﬁed access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

You should test the sound reception every time you turn on the units or move one of the components.

Periodically examine all components for damage.

Be aware of possible loss of privacy while using public airwaves. Conversations may be picked up by other nursery monitors, cordless phones, scanners, etc.

Children should be supervised to ensure that they do not play with the product.

The product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

SAVE THESE INSTRUCTIONS

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Cautions

Use and store the product at a temperature between 0oC and 40oC.

Do not expose the product to extreme cold, heat or direct sunlight.

Do not put the product close to a heating source.

The battery pack should not be exposed to excessive heat such as bright sunshine or ﬁre.

Make sure the baby unit and the adapter cord are always out of reach of the baby, at least 1 metre away from the baby or crib, to avoid a possible strangulation hazard.

Never place the baby unit inside the baby’s crib or playpen.

Never cover the baby unit or parent unit(s) with anything such as a towel or a blanket.

Other electronic products may cause interference with your video and audio monitor. Try installing your video and audio monitor as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones.

Table of contents

Getting started ...................1

Parts checklist ............................1

Baby unit installation ..................2

Baby unit installation options .....3

Parent unit battery installation ....5

Parent unit installation ................7

Parent unit battery charging .......8

Baby unit overview .....................9

Parent unit overview ................11

Parent unit display icons ..........14

Parent unit main menu icons ...15 Positioning the video and

audio monitor........................17

Operating range .......................17

Audio settings ..........................17

Test your video and audio

monitor before use ...............18

Using the baby monitor ...19

Power on or off the baby unit ...19 Power on or off the parent unit ...19 Turn on or off the parent

unit screen ............................19

Adjust the speaker volume

for baby unit ..........................19

Adjust the speaker volume

for parent unit .......................19

Select the camera ................... 20

Zoom ....................................... 20

Adjust the LCD brightness

of the parent unit ..................21

Adjust the sound sensitivity

of the baby unit .....................21

Turn on or off the

sound activation .................. 22

Lullaby control on the

parent unit ........................... 22

Lullaby control on the

baby unit .............................. 23

Temperature format................. 23

Talk function .............................24

Night vision...............................24

Reset to default ........................24

Pair and replace extra

new baby unit ...................... 25

Portable use of

parent unit ........................ 26

Appendix .......................... 27

Parent unit battery ................... 27

Troubleshooting ...................... 28

Operating range ....................... 33

Maintenance ............................ 33

Customer service and

product warranty .................. 34

Technical speciﬁcations .......... 36

Index ................................. 37

Parts checklist

Check to make sure the package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

User’s guide

Parent unit (BM2500 PU)

Baby unit (BM2500 BU)

2 Power adapters

Getting started

User’s guide

To purchase replacement batteries or power adapters, please call VTech on 1 300 369 193.

Battery

Battery door

Getting started

Baby unit installation

You can power up the baby unit by connecting it to AC power.

Install the baby unit as shown below.

Bundle the power adapter cord neatly with a twist tie.The baby unit turns on when it is powered up.

Use only the baby unit power adapters supplied with this product. To order a replacement, contact VTech on 1 300 369 193.

The baby unit power adapters are intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Make sure the baby units and the power adapter cords are out of reach of children.reach of children.

•

Baby unit

Power outlet

Baby unit power adapter

Bundle the power cord

Getting started

Baby unit installation options

The baby unit is ready for tabletop use. Use the provided wall mount if you want to mount it on a wall. Make sure to test the reception and the baby unit position before completing the wall mounting installation (see Test your baby monitor before use on page 18).

Tabletop to wall mount installation

Check for reception strength and camera angle before drilling the holes.

Adjust the baby unit angle.1.

Use a pencil to mark two holes in parallel. Make sure they are the same distance apart as the wall mount at the bottom of the baby unit.

Getting started

3. Drill two holes in the wall (7/32” drill bit). If you drill the

holes into a stud, insert the screws into the holes. Tighten the screws until only 1/4 inch of the screws are exposed.

Baby unit installation options (continued)

4. Align the holes on the wall mount with the screws on the

wall. Slide the wall mount down until it locks into place.

Getting started

Parent unit battery installation

You can power up the parent unit by connecting it to AC power or to the rechargeable battery provided. Even if the parent unit is connected to AC power, we recommend you also install the battery. This guarantees continual operation in case of a power outage.

Install the battery as shown below.

Slide and lift to open the battery compartment cover.

Plug the battery connector securely into the socket.

Make sure the supplied rechargeable battery with the label THIS SIDE UP facing up.

Getting started

The operating time for using the rechargeable battery is short. If you want to monitor your baby for a long time, we recommend you connect the parent unit to AC power.

If the parent unit will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

Use only the battery supplied with this product.

•

Align the battery compartment cover ﬂat against the battery compartment, then place down and slide it towards the center of the parent unit until it clicks into place.

Parent unit battery installation (continued)

THIS SIDE UP

Getting started

Parent unit installation

Install the parent unit as shown below. Battery inside the

parent unit will be charged when connected to power supply.

Bundle the power adapter cord neatly with a twist tie.

Use only the parent unit power adapter supplied with this product. To order a replacement, contact VTech on 1 300 369 193.

The parent unit power adapter is intended for a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Make sure the parent unit and the power adapter cord are out of reach of children.

•

Power outlet

Parent unit power adapter

Bundle the power cord

Getting started

Parent unit battery charging

The parent unit turns on after you have installed the parent unit battery or connected the parent unit to AC power (see pages 5 to 7). The battery icon indicates the battery status (see the table below). The parent unit battery is fully charged after 12 hours of continuous charging.

When the parent unit is operating in battery mode and the battery is low, you need to charge the parent unit without interruption for at least 30 minutes to give the parent unit enough charge to use for a short time. When operating in low battery condition, LOW BATTERY and ﬂash on the parent unit. The light ﬂashes and the parent unit plays short beeps to alert you.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators

Battery status Action

The battery icon is off.

No battery is installed. The parent unit can be used only when it is connected to AC power.

Install the parent unit battery. Charge without interruption (at least 30 minutes).

LOW BATTERY

and ﬂash on

the screen. The

light ﬂashes.

The battery has very little charge and may be used for only a

short time.

Charge

without

interruption

(about 30

minutes).

The battery icon becomes solid

The battery is fully charged.

To keep the battery charged, connect it to AC power when not in use.

When you charge the battery pack initially or it is not used for a long period of time, charge it for 12 hours continuously. It takes longer to charge the battery when the parent unit is turned on. To shorten the charging time, turn the parent unit off.

Getting started

1. Camera

Infrared LEDs

Backup light for night vision.

3. POWER on/off indicator

On when the baby unit is powered on and currently linked to parent unit.

Flashes when the baby unit is not linked to a parent unit; or the pairing process is in progress; or the parent unit is not viewing this baby unit.

•

4. Power jack

Baby unit overview

Getting started

5. Control key panel

/VOL

Press to increase the listening volume.

/VOL

Press to decrease the listening volume.

PAIR

Press and hold to pair to the parent unit.

(On/Off)

Press and hold to turn on or off.

Press to play or stop playing lullaby.

Press to skip to the next lullaby.

6. Microphone

7. Stand

Tilt to adjust the camera angle.

8. Rim

9. Temperature sensor

10.

Base

Baby unit overview (continued)

Getting started

Parent unit overview

1. Visual sound indicator

Visual sound indicator shows the sound level detected from baby unit. It also shows the volume level during speaker volume setting.

Sound level detected from the baby unit is independent from the volume level set at the parent unit.

Green lights indicate a moderate

sound level detected from the baby unit; or Level 1 to Level 3 of the speaker volume setting.

Red lights indicate a higher sound

level detected from the baby unit; or Level 4 to Level 5 of the speaker volume setting.

•

2. Battery level indicator

Lights On when the parent unit battery is being charged. Flashes when the parent unit battery is low and

needs charging. Lights Off when the parent unit battery is fully charged,

or when no battery is installed.

•

Getting started

3. POWER on/off indicator

On when the parent unit is turned on. Flashes when in pairing process, or when connecting

to baby unit while the baby unit is not available.

•

4. Power jack

5. Control key panel

/VOL

Press to increase the speaker volume. While in the menu, press to scroll up. While viewing a zoomed image,

press and hold to move the image upward.

MENU/SELECT

Press to enter the menu. While in a menu, press to choose an item, or save a

setting.

/VOL

Press to decrease the speaker volume. While in the menu, press to scroll down. While viewing a zoomed image,

press and hold to move the image downward.

While in a menu, press to choose the option on the left side. While viewing a zoomed image, press to zoom out; or

press and hold to move the image leftward.

•

Parent unit overview (continued)

Getting started

While in a menu, press to choose the option on the right side.

While viewing image, press to zoom in. While viewing a zoomed image,

press and hold to move the image rightward.

TALK

While viewing image, press and hold to talk to the selected baby unit.

(On/Off)

Press and hold to turn on or off. Press to turn on or off the screen.

•

6. Slot for portable use

7. Battery compartment cover

Parent unit overview (continued)

Getting started

Parent unit display icons

Connection status

- displays when strong signal strength is detected

between the baby unit and the parent unit.

- , or displays when moderate signal strength is detected between the baby unit and the parent unit.

- displays when the link between the baby unit and the parent unit is lost.

- displays when the parent unit is searching for a baby

(x:1-4)

Current view status

- Displays the number of the baby unit that is being

viewed.

Patrol mode

- Displays when the parent unit is viewing all baby units.

Zoom

- Display when the camera at the baby unit has

Lullaby

- Displays when a lullaby is playing back.

Volume off

- Display when the volume is turned off.

Sound activation

- Display when the sound activation is on. The baby

unit detects the sound in the baby room, and it automatically goes on to show the baby on the0

Getting started

20 oC

Real-time temperature

- Displays the real-time temperature of the selected

baby unit.

Battery status

- animates when the battery is charging.

- displays solid when the battery is fully charged.

- displays when the battery is low and needs charging.

- displays when no battery is installed but operates using AC power, or the battery has been installed incorrectly.

Parent unit display icons (continued)

Getting started

Parent unit main menu icons

Camera selection

You can select the screen to view images from a particular baby unit, or view all baby units in Patrol Mode.

•

Zoom

You can zoom in and out while viewing images.•

Brightness

You can change the brightness of the screen.•

Sensitivity

You can change the sound sensitivity level of the baby unit. It monitors the baby unit on picking up any sound activities in your baby’s room.

•

Sound activation

You can turn on or off the sound activation feature to check on your baby whenever there is sound in the baby room.

•

Lullaby control

You can select from a total of 5 lullabies to play, or play all lullabies.

•

Temperture

You can set the temperature format of the baby unit.•

Pairing

The baby units and parent unit provided are already paired. You can add or replace baby units (purchased separately) to your baby monitor system.

•

Getting started

Positioning the video and audio monitor

Place the parent unit within the operating range (see below) of the baby unit. We recommend you place the parent unit at least 1 metre away from the baby unit to avoid audio feedback. If you still experience audio feedback, move the parent unit and the baby unit farther apart.

For better image quality, do not place the baby unit too far away from your baby.

For desktop usage and/or wall mounting the baby unit, you can refer

Operating range

The operating range of the video and audio monitor is up to 300 metres outdoors or 50 metres indoors. The actual operating range may vary depending on the environmental conditions and other interferences such as walls, doors and other obstructions.

Audio settings

The baby unit may not detect sounds when the sensitivity level is set below a certain level. You may need to increase the sensitivity level (see page 21).

You may need to turn the speaker volume louder on the parent unit to hear the sounds transmitted from the baby unit (see page 19).

It is the caregiver’s responsibility to stay close enough to take care of any eventuality.

Getting started

Test your video and audio monitor before use

You may test the baby monitor before initial use, and at regular times thereafter.

To test your video and audio monitor:

Place the parent unit and the baby unit in the same room to test the product. Make sure the baby unit is at least 1 metre

away from the parent unit.

Press on the baby unit. The POWER light turns on. Press and hold on the baby unit. The POWER light

turns off.

Press and hold to turn on the parent unit. The screen turns on.

Press and hold again to turn off the parent unit. The screen turns off.

If both units are not connected, the parent unit displays while searching for a baby unit. If no baby unit is found after a while, it displays .

Using the baby monitor

Power on or off the baby unit

Press to turn on the baby unit. The POWER light turns on.

Press and hold again to turn off the baby unit. The

POWER light turns off.

Power on or off the parent unit

Press and hold to turn on the parent unit. The screen turns on.

Press and hold again to turn off the parent unit. The screen turns off.

Turn on or off the parent unit screen

You can turn on or off the parent unit screen without power off the parent unit. You can still hear sound from the baby unit.

Press on the parent unit at any time.

Adjust the speaker volume for baby unit

You can adjust the speaker volume.

Press /VOL+ or / VOL- on the baby unit at any time.

Adjust the speaker volume for parent unit

You can adjust the speaker volume from Volume 1 to Volume 5, or turn it off. Changing the speaker volume also

changes the lullaby playback volume.

Press /VOL+ or / VOL- on the parent unit when it is not in use.

When the speaker volume is set to off, the screen displays .

•

Using your baby monitor

Select the camera

You can select the screen to view images from a particular baby unit, or view all baby units.

If you select All to view the images, the screen switches to view another baby unit automatically after some time. The switching is in chronological order: to .

Press MENU/SELECT when the parent unit is not in use. Press or to scroll to . Press or to select the desired baby unit (1 to 4), or

to view all).

Press MENU/SELECT to conﬁrm your selection.

Zoom

You can zoom in or out while viewing image from baby unit.

Press MENU/SELECT when the parent unit is not in use. Press or to scroll to .

Press or to select to zoom in, or to zoom out Press MENU/SELECT to conﬁrm your selection.

-OR-

Press to zoom in. Press to zoom out.

•

Using your baby monitor

Adjust the LCD brightness of the parent unit

You can adjust the brightness of the parent unit screen from Level 1 to Level 5. The LCD brightness is preset to Level 3.

Press MENU/SELECT when the parent unit is not in use. Press or to scroll to . Press or to adjust the brightness. Press MENU/SELECT to conﬁrm your selection.

Adjust the sound sensitivity of the baby unit

You can use the parent unit to change the sound sensitivity level of the baby units from Level 1 to Level 5. The higher the sound sensitive is set, the more sensitive the baby unit is in detecting sounds for transmitting to the parent unit.

Press MENU/SELECT when the parent unit is not in use. Press or to scroll to . Press or to adjust the sensitivity level.

Press MENU/SELECT to conﬁrm your selection.

Using your baby monitor

Turn on or off the sound activation

When the parent unit screen is turned off manually, you can set the screen to be turned on automatically whenever there are sounds detected from the baby units. The parent unit screen will turn off automatically when no sounds are detected from the

baby units within 20 seconds.

Press MENU/SELECT when the parent unit is not in use. Press or to scroll to . Press or to select to turn on, or to turn off

sound activation. Press MENU/SELECT to conﬁrm your selection.

You hear a beep when the screen turns on or off due to sound activation.

Lullaby control on the parent unit

There are 5 lullabies to choose from, and the chosen lullaby plays repeatedly. You can choose a lullaby to play to comfort your baby.

Press MENU/SELECT when the parent unit is not in use.

Press or to scroll to .

Press or to choose the desired lullaby to play (1 to 5),

to play all, or to stop playing lullaby.

Press MENU/SELECT to conﬁrm your selection.

If you select to play all, lullabies will be played in the sequence from 1 to 5 and in cyclic.

Using your baby monitor

Lullaby control on the baby unit

There are 5 lullabies to choose from, and the chosen lullaby plays repeatedly.

To play lullaby:

Press to play lullabies.

To stop playing lullaby:

Press again to stop playing lullaby.

To skip to the next lullaby:

Press to skip to the next lullaby.

Lullaby playback is paused when the parent unit is talking to the baby unit. Lullaby playback resumes when the parent unit finishes using the TALK feature.

Temperature format

You can set the temperature format to be displayed on the parent unit

To change the temperature format:

Press MENU/SELECT when the parent unit is not in use. Press or to scroll to . Press or to choose oC or oF

Press MENU/SELECT to conﬁrm your selection.

•

Using your baby monitor

Talk function

You can use the TALK function of the parent unit to talk and comfort your baby.

Press and hold TALK when the parent unit is viewing particular baby unit. Speak towards the microphone on the parent unit. Your voice is broadcast to the baby unit.

If the speaker volume of the parent unit is set to OFF, it will be reset to the default volume after you press and hold TALK.

Lullaby playback is paused when the parent unit is talking the baby unit. Lullaby playback resumes when the parent unit ﬁnishes using the TALK feature.

Night vision

The baby unit has infrared LEDs that allow you to see your baby clearly at night or in a dark room. When the baby unit detects low light levels, the infrared LEDs are switched on

automatically.

When the infrared LEDs are on, the image is in black and white. This is normal due to external light sources.

Reset to default

You can reset the settings to default values.

Press and hold MENU/SELECT when the parent unit is not in use.

Continue to hold MENU/SELECT and press POWER consecutively for three times.

Release MENU/SELECT and press MENU/SELECT again within one second.

System settings are reset to default.

•

Using your baby monitor

Pair and replace extra new baby unit

The baby units and parent unit provided are already paired. You can add or replace any baby units (purchased separately to your video and audio monitor system.

You can pair a maximum of four baby units to your parent unit.

Each new baby unit must be paired to the parent unit before use

To pair and replace a baby unit:

Press MENU/SELECT when the parent unit is not in use.

Press or to choose . Press or to choose a desired baby unit slot, then press

MENU/SELECT. The screen displays .

If you choose an occupied baby unit slot, the new baby unit will replace the existing baby unit.

4. Turn on the new baby unit, and then immediately

press and hold PAIR until the POWER light ﬂashes.

When pairing is successful, the screen displays , and then the image from the newly paired baby unit.

To unpair a baby unit:

Make sure you power on the baby unit and the parent unit before

unpairing the baby unit.

Press MENU/SELECT when the parent unit is not in use. Press or to scroll to . Press or to select the desired baby unit (1, 2, 3 or 4). Press and hold TALK until and display. Press or to select to cancel, or to conﬁrm the

unpair process. Press MENU/SELECT to conﬁrm your selection.

When unpairing is successful, the POWER light on the selected baby unit ﬂashes. The parent unit displays for a while, and then the image from the baby unit previously viewing.

Portable use of parent unit

Sling is not included. You may need to buy a sling for portable usage.

Make sure battery is installed and charged. Unplug the power adaptor.

Pinch the end of the sling and insert it into the slot on the top of the parent unit.

Insert the one end of the sling into the other end of the sling, and fasten it.

Parent unit battery

It takes up to 12 hours for the battery pack to be fully charged.

The standby time varies depending on the sensitivity level you set, your actual use and the lifespan of the battery.

The battery needs charging when:

A new battery pack is installed in the parent unit. The parent unit beeps four times every minute. The battery pack is properly installed and no battery icon displays

on the screen. LOW BATTERY and ﬂashes on the parent unit screen.

The light ﬂashes on the parent unit.

CAUTION:

To reduce the risk of ﬁre or injury, read and follow these instructions:

Use only the battery provided or equivalent. To order a replacement, contact VTech on 1 300 369 193.

Do not dispose of the battery pack in a ﬁre. Check with local waste management codes for special disposal instructions.

Do not open or mutilate the battery pack. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

Exercise care in handling the battery pack in order not to create a short circuit with conductive materials.

Charge the battery pack provided with or identiﬁed for use with this product only in accordance with the instructions and limitations speciﬁed in this manual.

Observe proper polarity orientation between the battery and metallic contacts.

To prevent ﬁre or shock hazard, do not expose this product to water or any type of moisture.

•

Appendix

Troubleshooting

If you have difﬁculty with this product, please try the suggestions below. For customer service, contact VTech on 1 300 369 193.

My video and audio monitor does not work at all.

Make sure the baby unit and the parent units are installed correctly (pages 2 to 7).

Make sure the parent unit battery pack is installed (pages 5 and 6) and charged correctly (page 8). For optimum daily performance, charge the parent unit when it is not is use.

Make sure the power adapters are securely plugged into the power outlet.

Make sure the power adapter cords are plugged ﬁrmly into the baby unit and parent unit.

Make sure the baby unit and the parent unit are turned on.

The parent unit may be too far away from the baby unit. Move the parent unit closer to the baby unit (but not less than 1 metre).

Unplug the electrical power to the baby unit and parent unit. Wait for approximately 15 seconds, then plug it back in. Turn on the baby unit and the parent unit. Allow up to one minute for the baby unit and the parent unit to synchronize.

Charge the battery in the parent unit for up to 12 hours. If the battery is completely depleted, it may take up to 30 minutes

to charge the parent unit before it can be used for a very short time (page 8).

Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery.

Large obstructions may impact the reception. Try to relocate the baby unit, away from large obstructions such as walls and doors.

•

Appendix

Troubleshooting (continued)

The video and audio monitor produces high-pitched noise.

The parent unit may be too close to the baby unit or another parent unit. Make sure the parent units and the baby unit are at least 1 metre away from one another.

You may be too close to the baby unit or another parent unit when you press and hold TALK. Make sure the parent units and the baby unit are at least 1 metre away from one another.

You may have set the sensitivity level too high. You may need toYou may need to adjust the sensitivity level to a lower level to avoid audio feedback (page 21).

My parent unit plays any sounds from the baby unit and I think it is too noisy.

You may have set the sensitivity level to the highest level (LEVEL 5). If you do so, the baby unit will transmit any sounds detected to the parent units. You may need to adjust the sensitivity level to a lower level (page 21).

You may need to adjust the speaker volume on the parent unit (page 19).

My parent unit does not play any sound when there is noise from the baby unit.

Make sure the parent unit is powered up by connecting it to AC power (page 7) or to the rechargeable battery pack provided(page 7) or to the rechargeable battery pack provided (page 5).

Make sure the power adapter and the parent unit are plugged in correctly and securely (page 7).(page 7)..

Make sure the parent unit is turned on (19) and the speaker volume is not set to VOLUME OFF (page 19).

The parent unit may be too far away from the baby unit. Move the parent unit closer to the baby unit (but not less than 1 metre).

If the parent unit is powered by the provided battery pack, make sure there is sufﬁcient charge. Charge the battery in the parent unit for up to 12 hours.

•

Appendix

Troubleshooting (continued)

You may have set the sensitivity level to a very low level. If you do so, the baby unit will not detect sounds that is too soft or light. You may need to adjust the sensitivity level to a higher level (page 21).

Large obstructions may impact the reception. Try to relocate the baby unit, away from large obstructions such as walls and doors.

Remove and install the battery again. Turn on the baby unit and the parent unit. Allow up to one minute for the parent unit and the baby unit to synchronize.

The light and LOW BATTERY ash on the parent unit.

Charge the battery in the parent unit for up to 12 hours. Completely remove and install the battery again and use it until fully

depleted, then recharge the battery in the parent unit for up to 12 hours.

If the above measures do not correct the problem, replace the battery.

The battery does not charge in the parent unit or the parent unit battery does not accept charge.

Make sure the battery is installed in the parent unit battery compartment correctly. The light on the parent unit should be on.

Completely remove and install the battery again, then charge for up to 12 hours.

If light on the parent unit is not on, refer to The light on the parent unit is off below.

If the battery is completely depleted, it may take up to 30 minutes to

charge the parent unit before it can be used for a very short time (page 8).

Purchase a new battery. Refer to Parent unit battery installation (page 5) and Parent unit battery charging (page 8).

•

Appendix

Troubleshooting (continued)

The light on the parent unit is off.

Make sure the parent unit battery is installed (page 5) and charged (page 8) correctly.

Make sure the power adapter and the parent unit are plugged in correctly and securely.

Unplug the parent unit power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the baby unit and parent unit to reset.

The parent unit beeps and is not performing normally.

Make sure the baby unit is turned on. Move the parent unit closer to the baby unit (but not less than(but not less than

1 metre). The parent unit may be out of range.. The parent unit may be out of range. If the parent unit is powered by the provided battery pack, it may not

have enough charge for the parent unit to perform normally. Charge the battery in the parent unit for up to 12 hours.

Reset the parent units and the baby unit by turning them off and unplugging the electrical power to the parent units and the baby unit. Wait for 15 seconds and plug them back in again. Turn on the parent units and the baby unit. Allow up to one minute for the parent unit and the baby unit to synchronize.

Other electronic products such as HAM radios and DECT cordless phones can cause interference with your video and audio monitor. Try installing your video and audio monitor as far away as possible from these types of electronic devices.

The link between the baby unit and the parent unit is lost every now and then, and I’m experiencing sound interruptions.

Move the parent unit closer to the baby unit (but not less than 1 metre). The parent unit may be out of range.

Reset the baby unit by unplugging the electrical power to the baby unit. Wait for 15 seconds and plug it back in again. Turn on the baby unit and the parent unit. Allow up to one minute for the parent unit and the baby unit to synchronize.

•

Appendix

Troubleshooting (continued)

Common cure for electronic equipment.

If the video and audio monitor is not responding normally, try the following (in the order listed):

1. Disconnect the power to the baby unit and the parent units.

2. Remove the battery packs in the parent units and then install again.

3. Wait a few minutes before connecting power back to the baby unit and the parent units.

4. The baby unit and the parent units should turn on when they are powered up.

5. Wait for the parent units to synchronize with the baby unit. Allow up to one minute for this to take place.

•

Appendix

Operating range

This product operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the baby unit and the parent unit can communicate over only a certain distance

- which can vary with the locations of the baby unit, the parent unit, the weather, and the layout of your home.

When the parent unit is out of range, the parent unit beeps and displays .

To improve reception, move closer to the baby unit (but not less than 1 metre).

Maintenance

Taking care of your video and audio monitor

Your video and audio monitor contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the baby unit and parent unit down gently. Save the original packing materials to protect your video and audio monitor if you ever need to ship it.

Avoid water

Your video and audio monitor can be damaged if it gets wet. Do not use the parent unit and/or baby unit outdoors in the rain, or handle it with wet hands. Do not install the video and audio monitor near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your video and audio monitor

Your video and audio monitor has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the baby unit and/or parent units should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORDS FROM THE WALL. Then pull the units out by the unplugged cords.

Appendix

Customer service and product warranty

IMPORTANT

Please retain this booklet with your sales receipt as proof of the date of purchase.

Customer Service

If you require assistance in operating this product, please call the TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at: tcpsupport_au@vtech.com.

Voluntary Product Warranty

In addition to your Statutory Rights and subject to the conditions below, VTech warrants that this product will be free from any defect in materials or workmanship under conditions of normal use for a period of 24 months from date of purchase.

VTech does not warrant that the product will be free from defects if defects are caused by an accident, misuse, abuse, improper installation or operation, vermin infestations, lack of reasonable care, unauthorised modiﬁcation, loss of parts, tampering or attempted repair by a person not authorised by VTech; or where the product has been damaged by lightning or a mains power surge.To make a claim under this Voluntary Product Warranty you must call the TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at: tcpsupport_au@vtech.com where a Customer Service Representative will inform you of the product return process. You will need to ensure that:

You provide proof of purchase; Your product is suitably packaged (original packaging is not required); and

You have included all components from the original purchase.

For your records

Date of purchase:

Place of purchase:

Serial number:

•

Appendix

Customer service and product warranty (continued)

For Voluntary Product Warranty purposes, proof of purchase is required so please keep your receipt.

The beneﬁts conferred by this Voluntary Product Warranty are in addition to other rights and remedies that are available to you under law, which cannot be excluded. The processes for this Voluntary Product Warranty in no way limit your rights which arise as a result of your Statutory Rights.

This Voluntary Product Warranty is given by:

VTech Telecommunications (Australia) Pty Ltd ABN 70 136 672 627 Address: 24 Gilby Road, Mount Waverley 3149

IMPORTANT NOTE: THIS IS NOT A PRODUCT RETURN OR SERVICE ADDRESS – PLEASE CONTACT TECHELP BY PHONE OR EMAIL FOR PRODUCT AND WARRANTY SUPPORT. NO LIABILITY WILL BE ACCEPTED BY VTECH FOR PRODUCTS RETURNED TO THIS ADDRESS UNDER THIS VOLUNTARY PRODUCT WARRANTY.

Phone number: 1300 369 193 Email address: tcpsupport_au@vtech.com

Statutory Rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Appendix

Frequency control Crystal controlled PLL synthesizer

Transmit frequency Baby unit: 2402 - 2478.5 MHz

Parent unit: 2402 -2478.5 MHz

Channels 52

LCD 2.8” Color LCD (QVGA 320x240 pixel)

Nominal effective range Maximum power allowed by FCC and

IC. Actual operating range may vary according to environmental conditions at the time of use.

Power requirements Parent unit: 3.6 V Ni-MH battery

Baby unit power adapter:

Input: 100-240V AC 150mA 50/60Hz

Output: 6V DC 600mA

Parent unit power adapter:

Input: 100-240V AC 150mA 50/60Hz

Output: 6V DC 600mA

Technical specications

Index

Add a baby unit 25 Adjust baby unit angle 3 Audio settings 17

Baby unit installation 2-4 Baby unit overview 9-10 Battery 27 Battery installation 5-6 Battery charging 7 Battery installation 7 Brightness 21

Cautions v Charging 8

Display screen icons 14-15

Important safety

instructions iii–iv

Installation 2–7

LCD brightness 21 Lullaby control 22-23 Limited warranty 34–35

Main menu icons 16 Maintenance 33

Night vision 24

Operating range 17, 33 Operation 19 Overview 9-13

Parent unit battery charging 8 Parent unit battery installation 7 Parent unit display

screen icons 14-15 Parent unit main menu icons 16 Parent unit installation 7 Parent unit operation 19 Parent unit overview 11 Parts checklist 1 Play lullabies 22-23 Portable use of parent unit 26 Position for the audio

baby monitor 17 Power off the baby unit 19 Power off the parent unit 19 Power on the baby unit 19 Power on the parent unit 19

Range 17, 33 Reset to default 24 Remove a baby unit 25

Index

Safety instructions iii–iv Screen icons 14-15 Set default 24 Select camera 20 Sound alert 13 Sound activation 22 Sound sensitivity 21 Speaker volume 19

Talk to the baby unit 24 Technical speciﬁcations 36 Test your baby monitor 18 Troubleshooting 28–32 Turn off the baby unit 19 Turn off the parent unit 19 Turn on the baby unit 19 Turn on the parent unit 19

Unpair a parent unit 25

Volume 19

Warranty 34–35

Zoom 20

VTech is the registered trademark of VTech Holdings Limited.

Version A

91-007483-010-100

VTech BM2500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual