CL83101/CL83201/
CL83301/ CL83401/CL83451
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Page 2
Congratulations
on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 102-103
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.
T
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We
are proud to supply this product with an ENERGY STAR® qualified power
adapter meeting the latest energy efficiency guidelines.
Page 3
Parts checklist
BY 1021
BT183342/BT283342
2.4V
400mAh Ni
-M
H
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
User’s manual
CL83101/CL83201/
CL83301/CL83401/CL83451
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
User’s manual
Telephone base
Quick start guide
CL83101/CL83201/
CL83301/CL83401/CL83451
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Quick start guide
Charger for cordless handset
with power adapter installed
(One for CL83101)
(Two for CL83201)
(Three for CL83301)
(Four for CL83401)
(Four for CL83451)
Cordless handset
(One for CL83101)
(Two for CL83201)
(Three for CL83301)
(Four for CL83401)
(Four for CL83451)
Battery for cordless handset
(One for CL83101)
(Two for CL83201)
(Three for CL83301)
(Four for CL83401)
(Four for CL83451)
Battery compartment cover
(One for CL83101)
(Two for CL83201)
(Three for CL83301)
(Four for CL83401)
(Four for CL83451)
Telephone line cord
Power adapter for
telephone base
Page 4
User’s manual
CL83101/CL83201/
CL83301/CL83451
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Table of contents
Page 5
Getting started
Quick reference guide - handset
CHARGE indicator
On when the handset is
charging in the telephone base
or charger.
TCID/VOLUME
Press TCID to show caller ID
history (page 60).
Press to scroll down while
in menus.
While entering names or
numbers, press to move the
cursor to the left.
Press to decrease the listening
volume when on a call (page 32),
or to decrease the message
playback volume (page 77).
MUTE/DELETE
During a call, press to mute the
microphone (page 31).
While reviewing the caller ID
history, the directory or the redial
memory, press to delete an
individual entry (page 62, page 53
and page 28 respectively).
While predialing, press to delete
digits (page 27).
PHONE/FLASH
Press to make or answer a call.
During a call, press to answer
an incoming call when you
receive a call waiting alert
(page 31).
1
While reviewing a call log
entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
directory (page 62).
TONE
Press to switch to tone dialing
temporarily during a call if you
have pulse service (page 35).
/SPEAKERSPEAKER
Press to switch between the
speakerphone and the handset
(page 29).
1
SDIR/VOLUME
Press SDIR to show
directory entries (page 51).
Press to scroll up while
in menus.
While entering names or
numbers, press to move the
cursor to the right.
Press to increase the listening
volume when on a call
(page 32), or to increase the
message playback volume
(page 77).
MENU/SELECT
Press to show the menu.
While in the menu, press to
select an item or save an
entry or setting.
OFF/CANCELOFF/CANCEL
During a call, press to hang up.
While in a menu, press to
cancel an operation, back up
to the previous menu, or exit
the menu display, or
press and hold this button to
exit to idle mode.
Press and hold while the
telephone is not in use to
erase the missed call indicator.
# (pound key)
Press repeatedly to display
other dialing options when
reviewing a call log entry
(page 62).
EQ
During an outside call,
intercom call, message or
announcement playback,
press to change the audio
quality to best suit your
hearing (page 29).
REDIAL/PAUSE
Press repeatedly to view
the last 10 numbers dialed
(page 28).
While entering numbers,
press and hold to insert a
dialing pause (page 49).
Page 6
Getting started
Quick reference guide - handset
PUSH TO TALK
Press to initiate a one-to-one or one-to-all
broadcast (page 42).
Press and hold to broadcast to all system
devices (page 43).
Main menu
Play messages (page 77)
Answering sys (page 65)
Main menu
The > symbol highlights
a menu item.
>Play messages
Answering sys
S
T
Directory (page 48)
Caller ID log
Intercom (page 39)
Ringers (page 12)
Set date/time (page 13)
(page 58)
Settings (page 14)
Website (page 18)
Using menus:
•
Press MENU/SELECT to show the menu.
•
Press TCID or SDIR to scroll through
menu items.
•
•
MENU/SELECT to confirm or save
Press
changes to a highlighted menu item.
Press
OFF/CANCEL to cancel an
operation, back up to the previous menu,
or exit the menu display.
2
Page 7
Getting started
Quick reference guide - telephone base
IN USE indicator
On when the handset is in use, or when
the answering system is answering an incoming
call.
On when a handset is being registered.
Flashes when there is an incoming call or
when a handset is being deregistered.
Flashes when another telephone is in use on
the same line.
CANCEL
While using menus, press to cancel an
operation, back up to the previous menu or exit
the menu display.
T/CID
Press when the phone is idle to display the
call history (page 54).
Press to scroll down while in menus and lists.
While entering numbers or letters, press to
move the cursor to the left.
LOCATOR
While the phone is idle, press to page all handsets
(page 38)
REDIAL/PAUSE
.
Press repeatedly to view the last 10 numbers
dialed (page 28).
While entering numbers, press and hold to insert a
dialing pause (page 49).
S/VOLUME/T
During message playback, press to adjust the
listening volume (page 77).
While in idle mode, press to adjust the base ringer
volume (page 76).
MENU/SELECT
Press to show the menu. While in the menu,
press to confirm or save an entry or setting.
S/DIR
Press when the phone is idle to display the
directory ().
Press to scroll up while in menus and lists.
While entering or modifying names, press to
move the cursor to the right.
FLASH
During a call, press to answer an incoming call
when you receive a call waiting alert ().
X/DELETE
While reviewing the caller ID history, the
directory or the redial memory, press
to delete an individual entry (page 62,
page 53 and page 28 respectively).
While predialing, press to delete digits
(page 27).
/ANSWER ON
Press to turn the built-in answering
system on or off (page 67).
•/RECORD
Press to choose to record memo () or
announcement ().
/REPEAT
Press to repeat a message.
Press twice to play the previous
message (page 77).
/SKIP
Press to skip a message (page 77).
/PLAY/STOP
Press to start or stop message
playback (page 77).
MUTE/DELETE
During a call, press to mute the
microphone (page 31).
/SPEAKERSPEAKER
Press to use the speakerphone.
PTT
Press to initiate a one-to-one or one-toall broadcast (page 42).
Press and hold to broadcast to all system
devices (page 43).
3
Page 8
Getting started
Quick reference guide - telephone base
Main menu
Play messages (page 77)
Answering sys (page 65)
Main menu
The > symbol highlights
a menu item.
Directory (page 48)
Caller ID log
(page 58)
Intercom (page 39)
CID TIME SYNC
>On
S
T
Ringers (page 12)
Set date/time (page 13)
Settings (page 14)
Website (page 18)
Using menus:
•
Press MENU/SELEC to show the menu.
•
Press TCID or SDIR to scroll through
menu items.
•
•
MENU/SELEC to confirm or save
Press
changes to a highlighted menu item.
Press CANCEL to cancel an operation,
back up to the previous menu, or exit the
menu display.
4
Page 9
Getting started
Installation
You must install and
charge the battery before
using the telephone.
Install the telephone base close to a telephone jack and a power outlet
not controlled by a wall switch. The telephone base can be placed on a flat
surface or vertically mounted on the wall (see page 9). For optimum range and
better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (see the following page). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your DSL
service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
STOP!
See pages 7-8 for
easy instructions.
www.telephones.att.com or call 1 (800) 222-3111. In Canada,
1 (866) 288-4268.
dial
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or other
•
cordless telephones.
Excessive heat sources.
•
Noise sources such as a window with traffic outside, motors, microwave
•
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
•
Excessive moisture.
•
Extremely low temperature.
•
•
Mechanical vibration or shock such as on top of a washing machine
or workbench.
5
Page 10
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
The telephone base is ready for tabletop use. If you want to change to wall
mounting, see Installation options on page 9 for details.
Telephone base installation
Plug the large end
•
of the power adapter
into a power outlet
not controlled by a
wall switch.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
Plug the other end
•
of the telephone
line cord into a
telephone jack or
a DSL filter.
Route the power
•
adapter cord and the
telephone line cord
through this slot.
•
Raise the antenna.
Plug the small end of
•
the telephone base
power adapter into the
power adapter jack
on the back of the
telephone base.
Telephone line cord
•
Plug one end of the
telephone line cord
into the telephone jack
on the back of the
telephone base.
Charger installation
Plug the power adapter into an electrical outlet
not controlled by a wall switch.
IMPORTANT INFORMATION
1. Use only the power adapter(s) supplied with this product. To order a replacement
power adapter, visit our website at
www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
6
Page 11
Getting started
Battery installation and charging
Install the battery as shown below. Once you have installed the battery, the
screen indicates the battery status (see the table below). If necessary, place
the handset in the telephone base or charger to charge the battery. For best
performance, keep the handset in the telephone base or charger when not in
use. The battery is fully charged after 10 hours of continuous charging. See
the table on page 108 for battery operating times.
If the screen shows Place in charger and flashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.
Battery indicatorsBattery statusAction
The screen is blank, or
shows Place in charger
and
(flashing).
The screen shows
Low battery and
(flashing).
The screen shows
HANDSET X.
Battery has no or very
little charge. The handset
cannot be used.
Battery has enough charge
to be used for a short time.
Battery is charged.To keep the battery charged,
Charge without interruption
(at least 30 minutes).
Charge without interruption
(at least 30 minutes).
place it in the telephone base or
charger when not in use.
NOTE: If you are on a phone call in low battery mode, you hear one short beep
every minute.
Step 1
Plug the battery
connector securely
into the socket inside
the handset battery
compartment, matching
Step 2
Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.
the color-coded label.
Insert the supplied
battery with the label
THIS SIDE UP facing up
BY 1021
as indicated.
BT164392/BT264392
7
Page 12
Getting started
Battery installation and charging
CHARGE light
Step 3
Charge the handset by placing it face forward in
the telephone base or charger. The CHARGE light
on the top of the handset is on during charging.
After you install your telephone or power returns following a
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date/time on page 13. To skip
setting the date and time, press
OFF/CANCEL.
SET DATE
MM/DD/YY
SET TIME
MM/DD/YY
S
T
S
T
IMPORTANT INFORMATION
1. Use only the supplied rechargeable battery or replacement battery (model BT166342)
To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. If you do not use the handset for a long time, disconnect and remove the battery
to prevent possible leakage.
.
8
Page 13
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, following the steps below to connect the telephone base
with a standard dual-stud telephone wall mounting plate. You might need a
professional to install the mounting plate.
Tabletop to wall mount installation
1. Flip open the back cover of the telephone base.
2. Push the back cover of the telephone base down until it is securely
in place.
3. Plug the power cord and telephone line into the telephone base. If you
are using a DSL filter, plug the other end of the telephone line into the
filter. Plug the telephone line cord (or DSL filter) into the wall jack. Plug
the power adapter into a power outlet not controlled by a wall switch.
4. Align the holes on the back of the telephone base with wall mounting
plate and slide the telephone base down until it locks securely.
1
3
2
4
9
Page 14
Getting started
Installation options
Wall mount to tabletop installation
1. If the telephone line cord and power adapter cord are bundled, untie
them first.
2. Push the telephone base up to remove it from wall. Unplug the telephone
line cord (or DSL filter) from the wall. Unplug the power adapter from the
power outlet.
10
Page 15
Telephone settings
Telephone settings
Handset settings
Use the menu to change the telephone settings.
1. Press MENU/
SELECT when in idle mode (when the phone is
not in use) to enter the main menu.
2. Press
TCID or SDIR to scroll to the feature to be changed.
>Play messages
Answering sys
S
T
When scrolling through the menu, the > symbol indicates the selected
menu item.
3. Press
MENU/SELECT to select the highlighted item.
NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit
the menu display. Press and hold
OFF/CANCEL to return to idle mode.
Go to Answering system settings starting on page 65 for instructions on
how to use a system handset to modify the answering system settings
shown below.
SettingPage
Announcement (play, record and delete)
Answer on/off
Call screening
Number of rings
Remote access code
Message alert tone
Message recording time
11
Page 16
Telephone settings
Telephone settings
Handset settings
Ringer volume
You can set the ringer volume level (1-6) to one of six levels
or turn the ringer off. When the ringer is off,
appears on
the screen.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use TCID or SDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press MENU/SELECT again to select >Ringer volume.
4. Press TCID or SDIR to sample each volume level.
5. Press
MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
NOTES:
The handset ringer volume also determines the ringer vol
•
intercom
If the ringer volume is set to off, that handset is silenced for all incoming calls.
•
If the ringer volume is set to off, caller ID will not be announced and Caller ID won’t announced
•
calls.
ume for
displays briefly on the screen.
Ringer tone
You can choose one of 10 ringer tones.
1. Press MENU/
SELECT in idle mode to enter the main menu.
2. Use TCID or SDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press TCID or SDIR to scroll to >Ringer tone, then press
MENU/SELECT.
4. Press
5. Press
TCID or SDIR to sample each ringer tone.
MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
Intercom
>Ringers
S
T
>
Ringer volume
Ringer tone
S
T
RINGER VOLUME
S
T
Ringer volume
>
Ringer tone
S
T
RINGER TONE
>
Tone 1
S
T
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
12
12
Page 17
Telephone settings
Handset settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
turn off the date and time settings of the caller ID service and set the date
and time manually (see Use caller ID to automatically set date and time
on page 17).
After a power failure, handset registration or deregistration, the system reminds
you to set the date and time for backup before entering idle mode.
Follow the steps below to set the month, day, year and time.
1. When the handset is in idle mode, press MENU/
enter the main menu.
2. Press T
press
CID or SDIR to scroll to >Set date/time and then
MENU/SELECT.
3. Press TCID or SDIR to select the month, then press
MENU/SELECT, or enter the number using the dialing keys.
4. Press TCID or SDIR to select the day, then press
MENU/SELECT, or enter the number using the dialing keys.
5. Press T
MENU/SELECT, or enter the number using the dialing keys,
then press
CID or SDIR to select the year, then press
MENU/SELECT to move on to set the time.
6. Press TCID or SDIR to select the hour, then press
MENU/SELECT, or enter the number using the dialing keys.
SELECT to
Ringers
>Set date/time
S
T
SET DATE
MM/DD/YY
S
T
SET TIME
HH:MM --
S
T
7. Press TCID or SDIR to select the minute, then press
MENU/SELECT, or enter the number using the dialing keys.
8. Press TCID or SDIR to highlight AM or PM, or press 2 for AM or 7 for PM.
Then press
MENU/SELECT to confirm. There is a confirmation tone and the
screen returns to the previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set,” before it plays the message.
13
Page 18
Telephone settings
Telephone settings
Handset settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/
2. Use T
3. Press
CID or SDIR to scroll to >Settings, then press
MENU/SELECT.
MENU/SELECT to choose >LCD language.
4. Press T
SELECT in idle mode to enter the main menu.
CID or SDIR to highlight >English, >Français
or >Español.
5. Press
MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
Voice announce caller ID
The voice announce caller ID feature lets you know who’s calling without
having to look at the display. When you have an incoming call, the handset
and/or base speaks “Call from...” and the name of the caller based on the
directory or caller ID information. If the caller’s name is private or unknown,
the phone number will be spoken. If the caller’s phone number is also private
or unknown, no information will be spoken. Unless you change it, the voice
announce caller ID feature is already turned on.
>
LCD language
Caller ID annc
S
T
LCD LANGUAGE
>
English
S
T
To turn on/off the voice announce caller ID on your handset:
1. Press MENU/
2. Use T
MENU/SELECT.
3. Use T
press
MENU/SELECT.
4. Use T
5. Use T
CID or SDIR to highlight >HANDSET or >BASE, then
press
MENU/SELECT.
CID or SDIR to highlight >On or >Off, then press
MENU/SELECT. There is a confirmation tone and the screen
SELECT in idle mode to enter the main menu.
CID or SDIR to scroll to >Settings, then press
CID or SDIR to scroll to >Caller ID annc, then
returns to the previous menu.
NOTES:
Voice announce caller ID is available in English only.
•
If you set the number of rings as 3 rings (page 68), the answering machine may not have enough
•
time to announce the caller’s full information.
14
14
LCD language
>Caller ID annc
S
T
CALLER ID ANNC
>HANDSET
S
T
HS CID ANNOUNCE
>On
S
T
Page 19
Telephone settings
Handset settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone service
provider, this feature provides a visual indication when you
have new voicemail messages.
New voicemail and the
NOTES:
This feature does not indicate new messages recorded on your phone’s built-in answering system.
•
For more information about the difference between your answering system and voicemail,
•
see page 74.
icon appear on the handset screen.
Clear voicemail indication
Use this feature when the telephone indicates there is new voicemail but
there is none. For example, when you have accessed your
voicemail while away from home. This feature only turns off
the displayed New voicemail and the
icon;
it does not delete your voicemail messages. As long as you
have new voicemail messages, your telephone service
provider continues to send the signal to turn on the indicators.
To manually turn off the new voicemail indicators:
1. Press MENU/
SELECT when in idle mode to enter the
main menu.
2. Use T
CID or SDIR to scroll to >Settings, then press MENU/SELECT.
3. Use TCID or SDIR to scroll to >Clr voicemail, then press MENU/SELECT.
The screen shows Turn off indicator?
4. Press
MENU/SELECT again to turn the voicemail indication off. There is a
confirmation tone and the screen returns to the previous menu.
HANDSET 1
New voicemail
AM
10:21
>
Clr voicemail
Rename handset
S
T
Turn off
indicator?
2/11
NOTES:
Your telephone service provider voicemail might alert you to new messages with a stutter
•
(broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
•
15
Page 20
Telephone settings
Telephone settings
Handset settings
Rename handset
You can create a handset name for each system handset.
1. When the handset is idle, press MENU/
SELECT.
2. Use TCID or SDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use T
CID or SDIR to scroll to >Rename handset, then
press
MENU/SELECT.
4. Change the handset name when prompted.
•
Press T
CID or SDIR to move the cursor to the left
or right.
•
Use the dialing keys to enter a name (up to 11 characters). Each time
you press a key, a character on that key appears. Additional key presses
produce other characters on that key. See the chart on page 50.
•
Press
MUTE/DELETE to backspace and delete characters.
•
Press and hold
MUTE/DELETE to delete all characters.
5. Press MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
Key tone
The handset is set to beep with each key press. You can adjust the key tone
volume or turn it off. If you turn off the key tone, there are no beeps when
you press keys.
Clr voicemail
>
Rename handset
S
T
RENAME HANDSET
HANDSET_
1. Press MENU/
2. Use T
3. Use T
4. Use T
5. Press
CID or SDIR to scroll to >Settings, then press
MENU/SELECT.
CID or SDIR to scroll to >Key tone, then press
MENU/SELECT.
CID or SDIR to select the desired volume or Off.
MENU/SELECT to save your preference. There is a
SELECT in idle mode to enter the main menu.
confirmation tone and the screen returns to the
previous menu.
16
16
Rename handset
>
Key tone
S
T
KEY TONE
S
T
Page 21
Telephone settings
Handset settings
Use caller ID to automatically set date and time
Follow the steps below to turn the CID time sync feature on
or off. The default setting is On.
1. When the handset is in idle mode, press MENU/
SELECT to
enter the main menu.
2. Press T
MENU/SELECT.
CID or SDIR to scroll to >Settings, then press
3. Press TCID or SDIR to scroll to >CID time sync, then press
MENU/SELECT.
4. Press T
MENU/SELECT to save. There is a confirmation tone and the screen returns
CID or SDIR to highlight >On or >Off, then press
to the previous menu.
Home area code
If you dial seven digits to make a local call (no area code required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID history only displays the
seven digits of the telephone number.
Key tone
>CID time sync
S
T
CID TIME SYNC
>On
S
T
This feature makes it easy for you to place a call from the
caller ID log. If you dial 10 digits to make a local phone call,
CID time sync
>Home area code
do not use this home area code feature. If you do, you cannot
place local calls from your caller ID log, as they will have only
seven digits.
To set the home area code:
1. Press MENU/
2. Use T
3. Use T
CID or SDIR to scroll to >Settings, then press
MENU/SELECT.
CID or SDIR to scroll to >Home area code, then press MENU/SELECT.
SELECT in idle mode to enter the main menu.
HOME AREA CODE
___
The screen briefly shows Only for 7digit dial from CID.
4. Use the dialing keys to enter a three-digit home area code.
Press
•
•
5. Press
MUTE/DELETE to delete a digit.
Press and hold MUTE/DELETE to delete all digits.
MENU/SELECT to save. There is a confirmation tone and the screen
shows Area code will not show in CID briefly before returning to the
previous menu.
17
S
T
S
T
Page 22
Telephone settings
Handset settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse
dialing before using the telephone.
To set the dial mode:
1. Press MENU/
SELECT in idle mode to enter the main menu.
2. Use TCID or SDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use TCID or SDIR to scroll to >Dial mode, then press
MENU/SELECT.
4. Use TCID or SDIR to highlight >Tone or >Pulse, then press MENU/SELECT.
There is a confirmation tone and the screen returns to the previous menu.
Website
Use this feature to view the AT&T website address.
1. Press MENU/
SELECT in idle mode to enter the main menu.
2. Use TCID or SDIR to scroll to >Website, then press
MENU/SELECT.
Home area code
>Dial mode
S
T
DIAL MODE
>Tone
S
T
Settings
>
Website
S
T
18
18
www.telephones.
att.com
Page 23
Telephone settings
Telephone base settings
Use the menu to change the telephone settings.
1. Press MENU/SELEC when in idle mode (when the phone
is not in use) to enter the main menu.
>Play messages
Answering sys
S
T
2. Press TCID or SDIR to scroll to the feature to be
changed. When scrolling through the menu, the > symbol indicates the
selected menu item.
3. Press MENU/SELEC to select the highlighted item.
NOTE: Press CANCEL to cancel an operation, back up to the previous menu or exit the
menu display. Press and hold CANCEL to return to idle mode.
Go to Answering system settings starting on page 65 for instructions on
how to use the telephone base to modify the answering system settings
shown below.
SettingPage
Announcement (play, record and delete)
Answer on/off
Call screening
Number of rings
Remote access code
Message alert tone
Message recording time
19
Page 24
Telephone settings
Telephone base settings
Ringer volume
You can set the ringer volume level (1-6) to one of six
levels or turn the ringer off. When the ringer is off,
appears on the screen.
1. Press MENU/SELEC in idle mode to enter the main
menu.
2. Use
TCID or SDIR to scroll to >Ringers, then press
MENU/SELEC.
3. Press MENU/SELEC again to select >Ringer volume.
4. Press TCID or SDIR to sample each volume level.
5. Press MENU/SELEC to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
NOTES:
The telephone base ringer volume also determines the ringer vol
•
If the ringer volume is set to off, the telephone base is silenced for all incoming calls.
•
If the ringer volume is set to off, caller ID will not be announced and Caller ID won’t announced
•
displays briefly on the screen.
ume for intercom calls.
Intercom
>Ringers
>
Ringer volume
RINGER VOLUME
S
T
Ringer tone
S
T
S
T
Ringer tone
You can choose one of 10 ringer tones.
1. Press MENU/
2. Use
TCID or SDIR to scroll to >Ringers, then press
MENU/SELEC.
SELEC in idle mode to enter the main menu.
3. Press TCID or SDIR to scroll to >Ringer tone, then
MENU/SELEC.
press
4. Press TCID or SDIR to sample each ringer tone.
5. Press
MENU/SELEC to save your preference. There is a confirmation tone
and the screen returns to the previous menu.
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
20
Ringer volume
>
Ringer tone
>
Tone 1
S
T
RINGER TONE
S
T
Page 25
Telephone settings
Telephone base settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
turn off the date and time settings of the caller ID service and set the date
and time manually (see Use caller ID to automatically set date and time
on page ).
Follow the steps below to set the month, day, year and time.
1. When the telephone base is in idle mode, press MENU/
SELEC to enter the
main menu.
2. Press T
then press
3. Press T
MENU/SELEC, or enter the number using the dialing keys.
4. Press T
MENU/SELEC, or enter the number using the dialing keys.
5. Press T
MENU/SELEC, or enter the number using the dialing keys,
then press
6. Press T
MENU/SELEC, or enter the number using the dialing keys.
7. Press T
CID or SDIR to scroll to >Set date/time and
MENU/SELEC.
CID or SDIR to select the month, then press
CID or SDIR to select the day, then press
CID or SDIR to select the year, then press
MENU/SELEC to move on to set the time.
CID or SDIR to select the hour, then press
CID or SDIR to select the minute, then press MENU/SELEC, or enter
Ringers
>Set date/time
SET DATE
MM/DD/YY
SET TIME
HH:MM --
the number using the dialing keys.
8. Press T
Then press
CID or SDIR to highlight AM or PM, or press 2 for AM or 7 for PM.
MENU/SELEC to confirm. There is a confirmation tone and the
screen returns to the previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set,” before it plays the message.
S
T
S
T
S
T
21
Page 26
Telephone settings
Telephone base settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/
SELEC in idle mode to enter the main
menu.
2. Use T
3. Press
4. Press T
CID or SDIR to scroll to >Settings, then press
MENU/SELEC.
MENU/SELEC to choose >LCD language.
CID or SDIR to highlight >English, >Français
or >Español.
5. Press
MENU/SELEC to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
Voice announce caller ID
The voice announce caller ID feature lets you know who’s calling without
having to look at the display. When you have an incoming call, the handset
and/or base speaks “Call from...” and the name of the caller based on the
directory or caller ID information. If the caller’s name is private or unknown,
the phone number will be spoken. If the caller’s phone number is also private
or unknown, no information will be spoken. Unless you change it, the voice
announce caller ID feature is already turned on.
To turn on/off the voice announce caller ID on your
telephone base:
1. Press MENU/
2. Use T
MENU/SELEC.
3. Use T
MENU/SELEC.
press
SELEC in idle mode to enter the main menu.
CID or SDIR to scroll to >Settings, then press
CID or SDIR to scroll to >Caller ID annc, then
4. Use TCID or SDIR to highlight >HANDSET or >BASE,
then press
MENU/SELEC.
5. Use TCID or SDIR to highlight >On or >Off, then press
MENU/SELEC. There is a confirmation tone and the screen
returns to the previous menu.
>
LCD language
Caller ID annc
>
English
LCD language
>Caller ID annc
CALLER ID ANNC
>HANDSET
HS CID ANNOUNCE
>On
S
T
LCD LANGUAGE
S
T
S
T
S
T
S
T
NOTE:
Voice announce caller ID is available in English only.
•
If you set the number of rings as 3 rings (page 68), the answering machine may not have enough
•
time to announce the caller’s full information.
22
Page 27
Telephone settings
Telephone base settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone service
provider, this feature provides a visual indication when you have new
voicemail messages.
New voicemail and the
base screen.
NOTES:
This feature does not indicate new messages recorded on your phone’s built-in answering system.
•
For more information about the difference between your answering system and voicemail,
•
see page 74.
icon appear on the telephone
2/11
Clear voicemail indication
Use this feature when the telephone indicates there is
new voicemail but there is none. For example, when you
have accessed your voicemail while away from home. This
feature only turns off the displayed New voicemail and
the
icon;
it does not delete your voicemail messages. As long as
you have new voicemail messages, your telephone service
provider continues to send the signal to turn on the
indicators.
BASE
New voicemail
10:21
>
Clr voicemail
Rename handset
S
T
Turn off
indicator?
MSG #
AM
0
To manually turn off the new voicemail indicators:
1. Press MENU/
SELEC when in idle mode to enter the
main menu.
2. Use T
3. Use T
CID or SDIR to scroll to >Settings, then press MENU/SELEC.
CID or SDIR to scroll to >Clr voicemail, then press MENU/SELEC.
The screen shows Turn off indicator?
4. Press
MENU/SELEC again to turn the voicemail indication off. There is a
confirmation tone and the screen returns to the previous menu.
NOTES:
•
Your telephone service provider voicemail might alert you to new messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
•
For information about using your voicemail service, contact your telephone service provider.
23
Page 28
Telephone settings
Telephone base settings
Key tone
The telephone base is set to beep with each key press. You can adjust the
key tone volume or turn it off. If you turn off the key tone, there are no
beeps when you press keys.
1. Press MENU/
2. Use T
3. Use T
4. Use T
5. Press
CID or SDIR to scroll to >Settings, then press
MENU/SELEC.
CID or SDIR to scroll to >Key tone, then press
MENU/SELEC.
CID or SDIR to select the desired volume or Off.
MENU/SELEC to save your preference. There
SELEC in idle mode to enter the main menu.
Rename handset
>
Key tone
S
T
KEY TONE
S
T
is a confirmation tone and the screen returns to the
previous menu.
Use caller ID to automatically set date and time
Follow the steps below to turn the CID time sync feature on or off. The
default setting is On.
1. When the handset is in idle mode, press MENU/
to enter the main menu.
2. Press TCID or SDIR to scroll to >Settings, then press
MENU/SELEC.
3. Press TCID or SDIR to scroll to >CID time sync, then
MENU/SELEC.
press
SELEC
Key tone
>CID time sync
CID TIME SYNC
>On
S
T
S
T
4. Press TCID or SDIR to highlight >On or >Off, then
MENU/SELEC to save. There is a confirmation
press
tone and the screen returns to the previous menu.
24
Page 29
Telephone settings
Telephone base settings
Home area code
If you dial seven digits to make a local call (no area code required), enter your
area code into the telephone as the home area code. When you receive a call
from within your home area code, the caller ID history only displays the seven
digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial 10 digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1. Press MENU/
2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELEC.
3. Use T
CID or SDIR to scroll to >Home area code, then
MENU/SELEC. The screen briefly shows Only for
press
7digit dial from CID.
4. Use the dialing keys to enter a three-digit home
area code.
Press
•
Press and hold MUTE/DELETE to delete all digits.
•
5. Press MENU/SELEC to save. There is a confirmation
tone and the screen shows Area code will not show in CID briefly before
returning to the previous menu.
SELEC in idle mode to enter the main menu.
MUTE/DELETE to delete a digit.
CID time sync
>Home area code
S
T
HOME AREA CODE
___
S
T
25
Page 30
Telephone settings
Telephone base settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse
dialing before using the telephone.
To set the dial mode:
1. Press MENU/
2. Use TCID or SDIR to scroll to >Settings, then press
MENU/SELEC.
3. Use TCID or SDIR to scroll to >Dial mode, then press
MENU/SELEC.
4. Use TCID or SDIR to highlight >Tone or >Pulse, then
MENU/SELEC. There is a confirmation tone and
press
the screen returns to the previous menu.
Website
Use this feature to view the AT&T website address.
1. Press MENU/
2. Use T
CID or SDIR to scroll to >Website, then press
MENU/SELEC.
SELEC in idle mode to enter the main menu.
SELEC in idle mode to enter the main menu.
Home area code
>Dial mode
S
T
DIAL MODE
>Tone
S
T
Settings
>
Website
S
T
www.telephones.
att.com
26
26
Page 31
Telephone operation
Telephone operation
Making a call
Using the cordless handset:
•
Press
telephone number.
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
PHONE/FLASH or/SPEAKERSPEAKER, then enter the
Elapsed time
Phone 0:00:30
Speaker 0:00:30
NOTE: Pressing PHONE/FLASH to access services from your
telephone service provider does not affect the elapsed time.
Using the telephone base:
•
Press
/SPEAKERSPEAKER, then enter the telephone number.
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
On hook dialing (predialing)
Using the cordless handset:
1. Enter the telephone number.
Press MUTE/DELETE to make corrections
when entering the phone number.
2. Press
PHONE/FLASH or/SPEAKERSPEAKER to dial.
Using the telephone base:
1. Enter the telephone number.
Press CANCEL or X/DELETE to make
corrections when entering the phone number.
2. Press
/SPEAKERSPEAKER to dial.
Answering a call
Using the cordless handset:
•
Press
PHONE/FLASH or/SPEAKERSPEAKER.
-OR-
•
Press any dialing key (0-9, TONE
or #).
Elapsed time
Speaker 0:00:30
Using the telephone base:
•
Press
/SPEAKERSPEAKER.
-OR-
•
Press any dialing key (0-9, TONE
or #).
27
Page 32
Telephone operation
Telephone operationoperation
Ending a call
Using the cordless handset:
Press
Using the telephone base:
Press
Auto off
A call ends automatically when you put the handset in the telephone base
or charger.
Temporary ringer silencing
Using the cordless handset:
Press
ringing to silence the ringer temporarily on that handset only.
This turns off the ringer without disconnecting the call. The
next incoming call rings normally at the preset volume.
Using the telephone base:
Press CANCEL
to silence the ringer temporarily on the telephone base
only. This turns off the ringer without disconnecting
the call. The next incoming call rings normally at the
preset volume.
OFF/CANCEL or return the handset to the telephone base or charger.
/SPEAKERSPEAKER.
OFF/CANCEL or MUTE/DELETE while the telephone is
Ringer muted
or MUTE while the telephone is ringing
Ringer muted
NOTE: The telephone base or handset rings when there is an incoming call unless the
ringer volume is turned off on the telephone base.
28
Page 33
Telephone operation
Telephone operation
Speakerphone
During a call, press
and normal handset use. Press
NOTES:
When you use the speakerphone, the key pad of the handset and the
•
are lit.
The speakerphone uses more power than the normal handset. If the handset battery becomes
•
very low while you are using the speakerphone, the call remains in speakerphone mode until
you hang up or the battery becomes depleted.
After installing a battery into the handse, the screen may show Low battery. If you use the
•
speakerphone at this time, the battery may become depleted. Follow the instructions in the
Battery installation and charging section on pages 7-8.
Last number redial
Each handset or telephone base stores the last 10 telephone numbers dialed
(up to 30 digits).
To view the 10 most recently dialed numbers:
Using the cordless handset:
•
To display the most recently called number, press
REDIAL/
•
To view up to 10 recently called numbers, press REDIAL/
PAUSE.
then TCID or SDIR, or press REDIAL/PAUSE repeatedly.
The handset beeps twice at the end of the list. Press
OFF/CANCEL to exit.
/SPEAKERSPEAKER to switch between handsfree speakerphone
OFF/CANCEL to hang up.
/SPEAKER button
Redial #1/10
888-883-2445
S
T
PAUSE
EDIT NUMBER
888-883-2445
S
T
Using the telephone base:
•
To display the most recently called number, press
REDIAL/
To view up to 10 recently called numbers, press
•
REDIAL/
REDIAL/
PAUSE.
PAUSE then TCID or SDIR, or press
PAUSE repeatedly.
The telephone base beeps twice at the end of the list.
Press CANCEL to exit.
29
Redial #1/10
888-883-2445
S
EDIT NUMBER
T
888-883-2445
S
T
Page 34
Telephone operation
Telephone operation
To redial a number:
Using the cordless handset:
To dial the displayed number, press
•
-OR-
•
Press
PHONE/FLASH or/SPEAKERSPEAKER, then press REDIAL/PAUSE
repeatedly to view the redial memory. Press MENU/SELECT to dial the
displayed number.
Using the telephone base:
To dial the displayed number, press
•
-OR-
•
Press
redial memory. Press
/SPEAKERSPEAKER, then press REDIAL/PAUSE repeatedly to view the
MENU/SELEC to dial the displayed number.
To edit a number:
Using the cordless handset:
•
While the desired number displays, press
Press MUTE/DELETE to backspace and delete characters, or use the dialing
•
keys to enter the number.
PHONE/FLASH or/SPEAKERSPEAKER.
/SPEAKERSPEAKER.
MENU/SELECT.
Using the telephone base:
•
While the desired number displays, press
•
Press X/DELETE to backspace and delete characters, or use the dialing
MENU/SELEC.
keys to enter the number.
To delete a number:
Using the cordless handset:
•
While the screen displays the desired number, press
MUTE/DELETE to
delete the number from the redial memory.
Using the telephone base:
While the screen displays the desired number, press X/DELETE to delete
•
the number from the redial memory.
30
Page 35
Telephone operation
Telephone operation
Equalizer
The equalizer feature on the handset enables you to
change the quality of the audio to best suit your hearing.
While on a call or intercom call, or listening to a message
or announcement, press EQ
setting Treble 1, Treble 2, Bass or Natural (the default
setting). The current setting is shown on the handset
screen for two seconds.
NOTES:
If you switch the call between the handset and the speakerphone by
•
pressing
The current equalizer setting remains unchanged until a new setting
•
is selected.
/SPEAKER, the audio setting remains unchanged.
to select the equalizer
Treble 1
8/06
Treble 2
8/06
Bass
6:30
6:30
AM
AM
31
8/06
Natural
8/06
6:30
6:30
AM
AM
Page 36
Telephone operation
Options while on calls
Volume control
Using the cordless handset:
While on a call, press
to decrease or press
increase the listening volume. You
the listening volume to one of six levels.
NOTES:
Handset and speakerphone volume settings are independent.
•
When the volume reaches the minimum or maximum setting, you hear two
•
beeps.
Using the telephone base:
While on a call, press
VOLUME to increase the listening volume. You can set the
listening volume to one of six levels.
Call waiting
If you subscribe to call waiting service from your telephone service provider,
you hear two beeps if someone calls while you are already on a call. Press
PHONE/FLASH on your handset or FLASH on your telephone base to put
your current call on hold and take the new call.
TCID/VOLUME
SDIR/VOLUME to
can set
T VOLUME to decrease or press S
SDIR/VOLUME
T
CID/VOLUME
Press
PHONE/FLASH on your handset or FLASH on your telephone base at
any time to switch back and forth between calls.
NOTE: Missed call waiting calls are not counted as missed calls.
32
Page 37
Telephone operation
Options while on calls
Mute
Use the mute function to turn off the microphone. You
can hear the caller, but the caller cannot hear you.
Using the cordless handset:
To mute a call:
• While on a call, press MUTE/
the handset screen shows Muted for a few seconds
and MUTE displays until you turn off mute.
To end mute a call:
• Press MUTE/
DELETE again. When mute is off,
Microphone ON appears temporarily on the
handset screen.
Using the telephone base:
To mute a call:
• While on a call, press MUTE. When mute is on, the
handset screen shows Muted for a few seconds.
To end mute a call:
• Press MUTE again. When mute is off, Microphone ON
appears temporarily on the handset screen.
DELETE. When mute is on,
Muted
S
MUTE
T
Microphone ON
S
T
Muted
33
S
T
Microphone ON
S
T
Page 38
Telephone operation
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the
directory, caller ID history or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID history or
redial list.
Using the cordless handset:
To access the directory while on a call:
1. Press MENU/
2. Press T
MENU/SELECT.
3. Press TCID or SDIR to scroll to the desired number.
4. Press
MENU/SELECT to dial the number shown.
To access the caller ID log while on a call:
1. Press MENU/
2. Press TCID or SDIR to scroll to >Caller ID log, then press
MENU/SELECT.
3. Press TCID or SDIR to scroll to the desired number.
4. Press
MENU/SELECT to dial the number shown.
SELECT.
CID or SDIR to scroll to >Directory and then press
SELECT.
Intercom
>Directory
Charlie Johnson
888-883-2445
S
T
Phone 0:01:20
Charlie Johnson
To access the redial list while on a call:
1. Press REDIAL/
PAUSE to show the most recently
dialed number.
2. Press T
REDIAL/
Then press
CID or SDIR to scroll to the desired number, or press
PAUSE to show the last 10 recently dialed numbers.
PHONE/FLASH to dial the number shown.
Using the telephone base:
To access the directory while on a call:
1. Press MENU/
2. Press T
MENU/SELEC.
press
3. Press T
4. Press
MENU/SELEC to dial the number shown.
SELEC.
CID or SDIR to scroll to >Directory and then
CID or SDIR to scroll to the desired number.
34
REDIAL #1/10
800-360-4121
S
T
Intercom
>Directory
Charlie Johnson
888-883-2445
S
T
Phone 0:01:20
Charlie Johnson
REDIAL #1/10
800-360-4121
S
T
Page 39
Telephone operation
Options while on calls
To access the caller ID log while on a call:
1. Press MENU/
2. Press TCID or SDIR to scroll to >Caller ID log, then press MENU/SELEC.
3. Press TCID or SDIR to scroll to the desired number.
4. Press MENU/SELEC to dial the number shown.
To access the redial list while on a call:
1. Press REDIAL/
2. Press T
to show the last 10 recently dialed numbers. Then press /SPEAKERSPEAKER to dial
the number shown.
NOTES:
You cannot edit a directory entry while on a call. For more details about the directory, see
•
page 48.
You cannot copy a caller ID entry into the directory while on a call. For more details about
•
the caller ID history, see page 58.
If you press REDIAL/
•
numbers and you cannot erase the entries. For more details about the redial memory, see
page 28.
Press
•
SELEC.
PAUSE to show the most recently dialed number.
CID or SDIR to scroll to the desired number, or press REDIAL/PAUSE
PAUSE while on a call, you can only view the 10 most recently dialed
OFF/CANCEL to exit redial, directory or caller ID history when on a call.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touchtone dialing temporarily during a call. This is useful if you need to send
touch-tone signals to access your telephone banking or long distance
services.
1. During a call, press TONE
.
2. Use the dialing keys to enter the desired number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing after you end the call.
35
Page 40
Telephone operation
Options while on calls
Blind transfer
While on an outside call, you can transfer it
system handsets.
To transfer an outside call directly without notifying the desired handset:
1. During the call, press MENU/
SELECT.
2. Press MENU/SELECT to choose >Transfer.
If you have a one-handset system, the outside call is
•
put on hold and your handset screen shows
Transferring call... The other handset rings and its
screen shows Transfer from HANDSET 1.
If you have more than one handset, your screen shows
•
TRANSFER TO: Use the dialing keys to eenter a specific
handset or telephone number (0 for the telephone base,
1-9 for handsets 1-9,
TONE
and 1 for handset 11, TONE and 2 for
handset 12, or TONE
TONE and 0 for handset 10,
and # for all handsets), or press
TCID or SDIR to scroll to the desired handset and
press
MENU/SELECT. The outside call is put on hold
and your handset screen shows Transferring call... or
Transferring call to all...
The other handset(s) and/or the
telephone base rings and shows Transfer from HANDSET X
HANDSET represents the handset name, X represents the
(
handset number).
3. To answer the call on the destination handset, press, press
/SPEAKERSPEAKER. To answer the call on the telephone base, press, press /SPEAKERSPEAKER.
The original handset shows Call transferred and goes to idle mode.
to telephone base, one or all
Phone 0:00:12
>Transfer
Intercom
TRANSFER TO:
>Handset 2
S
T
S
T
PHONE/FLASH, or
36
Page 41
Telephone operation
Options while on calls
To transfer an outside call directly without notifying the telephone base:
1. During the call, press MENU/
2. Press MENU/SELECT to choose >Transfer.
•
If your system one-handset system, the outside
call is put on hold and your handset screen shows
Transferring call... The handset rings and its screen
shows Transfer from BASE
If you have more than one handset, your screen
•
shows TRANSFER TO: Use the dialing keys to eenter a
specific handset number (1-9 for handsets 1-9,
TONE and 0 for handset 10, TONE and 1 for
handset 11
TONE
S
DIR to scroll to the desired handset and press MENU/SELECT.
, TONE and 2 for handset 12, or
and # for all handsets), or press TCID or
The outside call is put on hold and your handset screen shows
Transferring call... or Transferring call to all...
rings and shows Transfer from BASE
3. To answer the call on the destination handset, press, press
/SPEAKERSPEAKER. The telephone base shows Call transferred and goes to
idle mode.
SELEC.
Phone 0:00:12
>Transfer
Intercom
S
T
TRANSFER TO:
>Handset 2
S
T
The other handset(s)
.
PHONE/FLASH, or
NOTES:
To cancel the transfer and return to the external call before the blind transfer call is answered,
•
•
OFF/CANCEL on your handset or CANCEL on your telephone base.
press
If the other device does not answer the transfer within 30 seconds, the transfer ends and the
original device rings while showing No response to transfer. If it does not pick up within 30
seconds, the device returns to idle mode and the outside call ends.
37
Page 42
Multiple handset use
Multiple handset use
Handset locator
The handset locator feature is useful if you misplace any
handsets.
To start the paging tone:
•
Press
to start the paging tone on all handsets for
60 seconds.
/HANDSET LOCATOR on the telephone base
NOTE: If you press OFF/CANCEL or MUTE/DELETE on a handset,
the ringer of that handset stops, but the paging to the rest of the
handsets continues.
To stop the paging tone:
Press
•
(0-9, TONE
PHONE/FLASH,/SPEAKERSPEAKER, or any dialing key
, or #) on the handset(s).
**Paging**
-OR-
•
Press
/HANDSET LOCATOR on the telephone base.
Join a call in progress
When a handset or the telephone base is already on a call and you would
like to join the call, press
PHONE/FLASH or/SPEAKERSPEAKER on your handset or
/SPEAKERSPEAKER on your telephone base.
To end the call using a handset, press
OFF/CANCEL or place the handset
in the telephone base or charger. To end the call using the telephone
base, press
/SPEAKERSPEAKER. The call does not end until all handsets and the
telephone base hang up.
NOTE: You can use up to four system handsets at the same time on an outside call.
38
Page 43
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets, or a
handset and the telephone base.
Using the cordless handset:
Press MENU/SELECT in idle mode to enter the main menu.
1.
Press T
MENU/SELECT. Choose from the options below.
•
CID or SDIR to scroll to >Intercom, then press
If you have a one-handset system, your handset screen
shows Calling BASE.
If you have more than one handset, your screen shows
•
INTERCOM TO: Use the dialing keys to eenter a specific
handset number (0 for telephone base, 1-9 for handsets
1-9,
TONE and 0 for handset 10, TONE and 1 for
handset 11
, TONE and 2 for handset 12, or TONE
and # for all handsets), or press TCID or SDIR to scroll
to the desired device and press
MENU/SELECT. Your
handset screen shows Calling HANDSET X, Calling
BASE or Calling all handsets.The other handset(s) rings
and shows HANDSET X is calling (
name, X represents the handset number)
HANDSET represents the handset
.
2. To answer the intercom call, press PHONE/FLASH,/SPEAKERSPEAKER or any
dialing key (0-9, TONE
,or#) on the called device. Both devices now
show Intercom.
3. To end the intercom call, you can press
OFF/CANCEL, or place the
handset back in the telephone base or charger. The other party hears four
beeps. Both handsets display Intercom ended.
Calling
BASE
HANDSET 1
is calling
Intercom
12/02 11:35AM
39
Page 44
Multiple handset use
Intercom
Using the telephone base:
Press MENU/SELEC in idle mode to enter the main
1.
menu.Press T
CID or SDIR to scroll to >Intercom, then
press
MENU/SELEC. Your screen shows INTERCOM TO: Use
the dialing keys to eenter a specific handset number (1-
9 for handsets 1-9,
TONE and 0 for handset 10, TONE
and 1 for handset 11, TONE and 2 for handset 12,
or TONE
press
and press
and # for all handsets), or
TCID or SDIR to scroll to the desired handset
MENU/SELECT. Your handset screen shows
Calling HANDSET X or Calling all handsets.
The other handset(s) rings and shows either Other
handset is calling or HANDSET X is calling (
handset name, X represents the handset number)
2. To answer the intercom call, press
dialing key (0-9, TONE
,or#) on the called handset. Both handsets now
HANDSET represents the
.
PHONE/FLASH,/SPEAKERSPEAKER or any
show Intercom.
3. To end the intercom call, you can press CANCEL. The other party hears four
beeps. Both handsets display Intercom ended.
Calling
HANDSET 1
BASE
is calling
Intercom
NOTES:
Before the intercom call is answered, you can cancel it by pressing
•
handset or CANCEL on the telephone base..
If the called device is not answered within 100 seconds, or if it is in the directory or caller ID
•
log, or is on a call, or is out of range, the calling device shows No answer. Try again.
To temporarily silences the intercom ringer, press
•
handset or press CANCEL or MUTE on the telephone base.
You can only use one pair of devices to make intercom calls at a time.
•
OFF/CANCEL or MUTE/DELETE on the
OFF/CANCELCANCEL on the
Answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, there is a
two-beep call waiting tone.
•
To answer the call, press
PHONE/FLASH on your handset or SPEAKER on
your telephone base. The intercom call ends automatically. The party on
the intercom call hears four beeps.
the incoming call by pressing
telephone base
To end the intercom call without answering the incoming call, press
•
.
Other system devices can also answer
PHONE/FLASH on handset or SPEAKER on
OFF/CANCEL on handset or CANCEL on telephone base.
40
Page 45
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system
handset. You can also share an outside call with another system handset.
This feature is available only if you have two or more handsets.
To transfer or share an outside call using intercom:
Using the cordless handset:
1. During the call, press MENU/
2. Press TCID or SDIR to scroll to >Intercom and press MENU/SELECT.
3. Choose the device(s) you would like to transfer the call to using the
options from Step 1 of page 38.
4. When the destination device(s) picks up, your handset shows Intercom and
the outside call is put on hold. Then you have the following options:
•
You can transfer the call. Press MENU/SELECT twice to
highlight >Transfer on the calling handset. Your screen
shows Call transferred. The other device automatically
connects to the outside call.
•
You can let the other device join you on the outside call
in a three-way conversation. Press MENU/
highlight >Share call on the calling handset, then press
•
You can end the intercom call and continue the outside call with your
handset. Press
PHONE/FLASH on your handset (the ended intercom call
party hears four beeps), or the other person can press
other system handset or CANCEL on the telephone base.
SELECT.
>Transfer
Share call
SELECT. Press TCID or SDIR to
MENU/SELECT.
S
T
OFF/CANCEL on
Using the telephone base:
1. During the call, press MENU/
SELEC.
2. Press TCID or SDIR to scroll to >Intercom and press MENU/SELEC.
3. Choose the handset(s) you would like to transfer the call to using the
options from Step 1 of page 39.
4. When the destination handset(s) picks up, the telephone base shows Intercom
and the outside call is put on hold. Then you have the following options:
•
You can transfer the call. Press MENU/SELEC twice
to highlight >Transfer on the calling handset. Your
screen shows Call transferred. The other handset
>Transfer
Share call
S
T
automatically connects to the outside call.
•
You can let the other handset join you on the outside call in a
three-way conversation. Press MENU/
highlight >Share call on the calling handset, then press
•
You can end the intercom call and continue the outside call with your
SELEC. Press TCID or SDIR to
MENU/SELEC.
handset. Press FLASH on your telephone base (the ended intercom call
party hears four beeps), or the other person can press
OFF/CANCEL on
other system handset.
41
Page 46
Multiple handset use
Push-to-talk (PTT)
PTT
You can directly broadcast messages to the speakerphone of
any device. Any device you call can respond by pressing the
PUSH TO TALK key to begin two-way communication.
•
Only one device can talk at a time. To do so, press and hold
PUSH TO TALK.
•
You must release PUSH TO TALK, so the other person
can respond.
•
Only one PTT session can be active at a time.
•
While PTT is in use between two devices, other devices
cannot use the intercom feature but can access the
answering system.
•
When you attempt to place a PTT call to another device which is accessing
the answering system or on an intercom call or outside call, your device
screen shows Not available at this time.
Turn PTT on or off
1. Press PUSH TO TALK when the device is not in use. The
PUSH TO TALK menu displays.
2. Press T
MENU/SELECT.
CID or SDIR to highlight >PTT On/Off, then press
PUSH TO TALK
>PTT On/Off
S
T
3. Press TCID or SDIR to choose >On or >Off, then press
MENU/SELECT.
PUSH TO TALK
>PTT On/Off
S
T
42
Page 47
Multiple handset use
Push-to-talk (PTT)
PTT call to a single device
1. There are a few ways to begin a PTT call to a single device.
When the handset is not in use:
If you have a one-handset system, press and hold
•
PUSH TO TALK on the handset or PTT on the
telephone base.
If you have more than one handset, press PUSH TO TALK
•
on the handset or PTT on the telephone base. Then use
the dialing keys to enter the destination handset number.
-OR-
Press T
•
number. Then press
on your handset, or
CID or SDIR to highlight the destination device
MENU/SELECT or PUSH TO TALK
MENU/SELEC or PTT on your
telephone base.
Your device screen shows Connecting to HANDSET X...
(HANDSET represents the handset name, X represents the destination
handset number) or Connecting to BASE 0...
for a few seconds. When
the connection is made, both your and the destination handset screens
display Press and hold [PTT] to talk.
PUSH TO TALK
>Handset X
Connecting to
>Handset X...
Press and hold
[PTT] to talk
S
T
S
T
2. Press and hold PUSH TO TALK on your handset or PTT on
your telephone base. A chirp indicates your microphone is
on. Speak towards the device. Your voice is broadcast to the
destination device.
PTT To
handset: X
While you are speaking, your handset screen shows
PTT To handset: X or PTT To base.
3. Release PUSH TO TALK or PTT after speaking. Both devices beep once
again. After the devices beep, you can press and hold PUSH TO TALK on
your handset or PTT on your telephone base to continue speaking or the
destination device can respond (see Answer a PTT call on page 29).
4. To end the PTT call, when you are using a handset, press
OFF/CANCEL or
place the handset in the telephone base or charger. When you are using
the telephone base, press CANCEL. The handset screen shows Push to talk Ended for a few seconds.
43
Page 48
Multiple handset use
Push-to-talk (PTT)
PTT call to all handsets
When there are one to four handsets registered to the phone system, PTT
supports one-to-all calls (one-to-five maximum). However, if there are five or
more handsets registered to the phone system, PTT supports a maximum of
one-to-four calls. The first three registered handsets will be able to use this
feature. Other handsets can only use PTT for one-to-one calls.
To call all devicess:
1. You have three ways to call all devices. When the device is not in use:
•
Press and hold PUSH TO TALK on your handset or PTT on your
telephone base until the screen shows Connecting to group...
•
Press PUSH TO TALK on your handset or PTT on your telephone base.
Press T
press
handset screen shows Connecting to group... When you are using the
telephone base, press
handset screen shows Connecting to group...
Press PUSH TO TALK on your handset or PTT on your telephone base.
•
Press TONETALK on your handset, or
The screen shows Connecting to group...
When the connection is made, both the caller and the destination
parties hear a beep. The speakerphones on all other handsets
automatically activate.
CID or SDIR to choose Group. When you are using a handset,
MENU/SELECT or press and hold PUSH TO TALK until your
MENU/SELEC or press and hold PTT until your
and # (pound key). Then press MENU/SELECT or PUSH TO
MENU/SELEC or PTT on your telephone base.
2. You need to press and hold PUSH TO TALK on your handset or PTT on
your telephone base when you want to speak. Speak towards the device.
Your voice is broadcast to all handsets.
3. Release PUSH TO TALK on your handset or PTT on your telephone base
after speaking.
4. Any extension can reply (see Answer a PTT call on page 29).
NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no
one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.
44
Page 49
Multiple handset use
Push-to-talk (PTT)
Answer a PTT call
You can respond to a PTT call whenever the speakerphone light is off, as
described below.
When your handset receives a PTT call, the device beeps and the screen
1.
shows Press and hold [PTT] to talk.
When the other party is speaking, your speakerphone light is on, and your
2.
device shows PTT From HS X To HS X (the first X represents the initiating
handset number, the second X represents your handset number; a
maximum of four handset numbers appear), PTT From Base To HS X (the
X represents your handset number; a maximum of four handset numbers
appear) or PTT From HS X To Base & HS X (the first X represents the
initiating handset number, the second X represents your handset number;
a maximum of three handset numbers appear) .
3.
When your speakerphone light is off (the screen shows
Press and hold [PTT] to talk), press and hold PUSH TO TALK on your
handset or PTT on your telephone base. You will hear a chirp. Speak
towards the device.
While you are speaking, your device screen shows PTT To Handset: X
•
(X represents the handset numbers of one or more destination handsets;
a maximum of four handset numbers appear) or
PTT To Base & Handset: X (X represents the handset numbers of
one or more destination handsets; a maximum of three handset
numbers appear) .
Your voice is broadcast to all destination devices.
•
After speaking, release PUSH TO TALK on your handset or PTT on
your telephone base. Your handset will beep. After the beep, if your
speakerphone light is off, you can press and hold PUSH TO TALK on
your handset or PTT on your telephone base to continue speaking, or the
destination device can respond.
45
Page 50
Multiple handset use
Push-to-talk (PTT)
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT session to an intercom call.
1.
When your device screen shows Press and hold [PTT] to talk, press
MENU/SELECT on your handset or MENU/SELEC on your telephone base.
The screen shows >Intercom.
2.
Press
MENU/SELECT on your handset or MENU/SELEC on your telephone
base. Your device displays Calling BASE or Calling HANDSET X. The
destination device screen briefly shows Push to talk Ended and then HANDSET X is calling or BASE is calling. The destination device rings.
3.
On the destination device, press
SPEAKER on your telephone base or any of the dialing keys (0-9, #,
TONE or
4.
To end the intercom call, when you are using a handset, press OFF/
CANCEL on your handset or place the handset in the telephone base or
) to answer the intercom call. Both devices now show Intercom.
charger. When you are using the telephone base, press CANCEL on your
telephone base. Both screens show Intercom ended.
Answer an incoming call during PTT
When you receive an incoming outside call during PTT, there is an alert tone.
PHONE/FLASH on your handset or
During a one-to-one PTT, press
•
PHONE/FLASH on your handset or
SPEAKER on your telephone base. The PTT call ends automatically and
the outside call is answered.
During a one-to-all PTT, press
•
PHONE/FLASH on the initiating handset
or SPEAKER on the initiating telephone base. The PTT call ends
automatically and the outside call is answered.
During a one-to-all PTT, press
•
PHONE/FLASH on any one of the
destination handsets or press SPEAKER on the destination telephone
base. That device answers the outside call. The PTT call continues for the
rest of the PTT participants.
To leave the PTT call without answering the incoming call, press
•
OFF/CANCEL or CANCEL on your telephone base. The telephone
continues to ring.
46
Page 51
Multiple handset use
Push-to-talk (PTT)
Make an outgoing call during PTT
•
During a one-to-one PTT, press
SPEAKER on your telephone base to get a dial tone. The PTT call ends
automatically.
During a one-to-all PTT, press
•
or SPEAKER on the initiating telephone base. The PTT call ends
automatically and you get a dial tone.
•
During a one-to-all PTT, press
destination handsets or press SPEAKER on the destination telephone
base. That device gets a dial tone. The PTT call continues for the rest of
the PTT participants.
End or leave a PTT call
For one-to-one PTT calls, both initiating and destination devices can end
PTT. For one-to-all PTT calls, the initiating device can end the PTT call for all
handsets on the PTT call. If any one of the destination devices leaves the PTT
call, the call continues until all participants or the initiator hangs up.
PHONE/FLASH on your handset or
PHONE/FLASH on the initiating handset
PHONE/FLASH on any one of the
When you are using a handset, press
OFF/CANCEL or place the handset
in the telephone base or charger. When you are using the telephone base,
press CANCEL. The screen shows Push to talk Ended.
NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no
one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.
47
Page 52
Directory
About the directory
Shared directory
The directory is shared by all handsets and the telephone
base. Changes made to the directory from any device apply
to all.
NOTE: Only one handset or the telephone base can review the directory
at a time. If another device tries to enter the directory, the screen shows
Not available at this time.
Capacity
The directory can store up to 50 entries, with a maximum of 15
alphanumeric characters (including spaces) for names and 30 digits for
telephone numbers. A convenient search feature can help you find and dial
numbers quickly (page 52).
If you try to save an entry when there are already 50 entries, the screen
shows Directory full. You cannot store a new number until you delete one.
Charlie Johnson
888-883-2445
S
T
48
Page 53
Directory
Create directory entries
Create a new directory entry
1. Press MENU/
your telephone base in idle mode to enter the main menu.
2. Press T
MENU/SELECT on your handset or MENU/SELEC on your
telephone base.
3. Press T
4. Press
MENU/SELECT on your handset or MENU/SELEC on
your telephone base.
SELECT on your handset or MENU/SELEC on
CID or SDIR to scroll to >Directory, then press
CID or SDIR to highlight >Add contact.
Answering sys
>Directory
S
T
Review
>Add contact
S
T
5. Use the dialing keys to enter a telephone number (up to 30
digits) when prompted.
•
Press T
CID or SDIR to move the cursor to the left
or right.
Press
•
MUTE/DELETE on your handset or X/DELETE on
your telephone base to erase a digit.
•
Press and hold
MUTE/DELETE on your handset or X/DELETE on your
telephone base to erase all digits.
Press and hold
•
REDIAL/PAUSE to enter a three-second dialing pause
(a p appears).
-ORCopy a number from the redial list by pressing REDIAL/
PAUSE then TCID or SDIR, or pressing REDIAL/PAUSE
repeatedly to locate the number. Press MENU/SELECT on
your handset or
MENU/SELEC on your telephone base to
copy the number.
6. Press
MENU/SELECT on your handset or MENU/SELEC on
your telephone base to move on to the name.
The display shows Number already saved if the number
is already in the directory. You cannot save the same
number twice.
ENTER NUMBER
888-883-2445
ENTER NAME
Robert Brown_
Saved
S
T
S
T
S
T
_
49
Page 54
Directory
Create directory entries
7. Use the dialing keys to enter a name (up to 15 characters) when prompted.
Each time you press a key, the character on that key appears. Additional key
presses produce other characters on that key. See the chart below.
•
Press T
Press 0 to add a space.
•
•
Press
CID or SDIR to move the cursor to the left or right.
MUTE/DELETE on your handset or X/DELETE on your telephone
base to erase a letter.
Press and hold
•
MUTE/DELETE on your handset or X/DELETE on your
telephone base to erase all letters.
NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as
lower case letters as shown in the chart below.
Dialing keys
1
2ABCabc2
3DEFdef3
4GHI gh i 4
5JKLjkl5
6MNOmno6
7PQRSpqr s7
8TUVtuv8
9WXY Zwxy z9
0space0
*
#
1234567891011
1.-‘()*#&/,
Characters by number of key presses
8. Press MENU/SELECT on your handset or MENU/SELEC on your telephone
base to store your new directory entry. There is a confirmation tone and
the screen shows Saved. To change the entry later, see page 53.
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
1. Enter the telephone number when in idle mode.
2. Follow the steps in Edit a directory entry on page 53.
50
Robert Brown
888-883-2445
Page 55
Directory
Review the directory
Review directory entries
1. Press S
then the first entry in the directory shows.
-OR-
Press MENU/
base when in idle mode, then press T
Press
base twice.
2. Press T
alphabetically by the first letter in the name.
If the telephone number in the directory exceeds 15 digits, <
•
number. Press TONE
to move towards the beginning of the telephone number.
Directory empty appears if there are no directory entries.
•
DIR when in idle mode. The summary screen shows briefly and
SELECT on your handset or MENU/SELEC on your telephone
CID or SDIR to scroll to >Directory.
MENU/SELECT on your handset or MENU/SELEC on your telephone
CID or SDIR to browse through the directory. Entries appear
NOTES:
to move towards the end of the telephone number or press # (pound key)
appears in front of the telephone
51
Page 56
Directory
Search the directory
Search by name
1. Press S
2. When an entry appears, press the dialing keys (0-9) to start a name search.
The directory shows the first name beginning with the first letter associated
with the dialing key if there is an entry in the directory beginning with that
letter. Press T
3. To see other names starting with the letters on the same dialing key, keep
pressing the key. The names appear in alphabetical order.
For example, if you have the names Jennifer, Jessie, Kevin and Linda in
your directory:
DIR in idle mode to show the first listing in the directory.
CID or SDIR to scroll through the directory.
•
If you press 5 (JKL) once, you see Jennifer. Press T
CID and you
see Jessie.
If you press 5 (JKL) twice, you see Kevin.
•
If you press 5 (JKL) three times, you see Linda.
•
If you press 5 (JKL) four times, you see 5 and then the directory entry
•
beginning with 5 or the next closest entry after 5.
If you press 5 (JKL) five times, you see Jennifer again.
•
NOTES:
If there is no name matching the first letter of the key you press, the directory shows a name
•
matching the following letters of the key.
If you press a key (0-9) and no name starts with any of the letters on that key, the directory
•
shows the entry matching the next letter in the directory.
52
Page 57
Directory
Dial, delete or edit directory entries
To dial, delete or edit a directory entry (name and number), the entry must
be displayed on the handset. Use Review the directory or Search the
directory (page 51) to show an entry.
Display dial
To dial a displayed number from the directory, press
/SPEAKERSPEAKER on your handset or SPEAKER on your telephone base.
Delete a directory entry
Using the cordless handset:
To delete the displayed directory entry, press
MENU/SELECT to confirm. You cannot retrieve a
Press
MUTE/DELETE.
deleted entry.
Using the telephone base:
To delete the displayed directory entry, press X/DELETE.
Press MENU/SELEC to confirm. You cannot retrieve a
deleted entry.
PHONE/FLASH or
Robert Brown
Delete contact?
Robert Brown
Delete contact?
53
Page 58
Directory
Dial, delete or edit directory entries
Edit a directory entry
1. When a directory entry displays, press
MENU/
SELEC on your telephone base.
The screen shows EDIT NUMBER along with the phone number to be
edited. If you only want to edit the name,
skip to Step 3.
2. To edit the number:
•
Press the dialing keys to add digits.
•
Press T
CID or SDIR to move the cursor to the left
or right.
•
MUTE/DELETE on your handset or X/DELETE on
Press
your telephone base to erase a digit.
•
Press and hold
MUTE/DELETE on your handset or
X/DELETE on your telephone base to erase all digits.
•
Press and hold
REDIAL/PAUSE to add a three-second
pause, if desired.
3. Press
MENU/SELECT on your handset or MENU/SELEC on
your telephone base to save the number. The screen shows
EDIT NAME along with the name to be edited.
4. To edit the name:
•
Press the dialing keys to add characters (page 49).
•
Press T
CID or SDIR to move the cursor to the left
or right.
MUTE/DELETE on your handset or X/DELETE on
Press
•
your telephone base to erase a letter.
Press and hold
•
MUTE/DELETE on your handset or X/DELETE on your
telephone base to erase all letters.
5. Press
MENU/SELECT on your handset or MENU/SELEC on your telephone
base. There is a confirmation tone and the screen shows Saved.
MENU/SELECT on your handset or
Linda Miller
888-722-7702
EDIT NUMBER
888-883-2445_
EDIT NAME
Robert Brown_
Robert Brown
888-883-2445
S
T
S
T
54
Page 59
Directory
Speed dial
The telephone base has 10 speed dial locations (0-9) where
you can store the telephone numbers you wish to dial more
quickly. You can store up to 30 digits in each location. Speed
dial assignments can only be selected from existing directory
Robert Brown
888-883-2445
S
T
entries. In the directory, speed dial locations are indicated by
their number in the bottom right hand corner of the entry.
Speed dial location
Robert Brown
888-883-2445
S
T
Speed dial location
Assign a speed dial number
1. When the telephone is idle, press MENU
handset or MENU/
SELEC on your telephone base..
2. Press TCID or SDIR to scroll to >Directory. Press MENU/SELECT on
your handset or
MENU/SELEC on your telephone base..
/SELECT on your
Answering sys
>Directory
S
T
3. Press TCID or SDIR to scroll to >Speed dial. Press MENU/SELECT
on your handset or
4. Press T
CID or SDIR to choose your desired speed dial
location (0-9), then press
MENU/SELEC on your telephone base. The screen. The screen
MENU/SELEC on your telephone base..
MENU/SELECT on your handset or
Add contact
>Speed dial
S
T
briefly shows Copy from Directory... then enters your
directory list.
5. Press T
CID or SDIR to scroll to the phone number you wish
to assign to the selected speed dial location.
6. Press
MENU/SELECT on your handset oron your handset or MENU/SELEC on
>1:Robert Brown
2:<empty>
S
T
your telephone base to save the setting and return to the previous menu.to save the setting and return to the previous menu.
There is a confirmation tone.
1
1
55
Page 60
Directory
Speed dial
Reassign a speed dial number
1. When the telephone is idle, press MENU/
handset or MENU/
2. Press T
CID or SDIR to scroll to >Directory. Press MENU/SELECT on
your handset or
SELEC on your telephone base.
MENU/SELEC on your telephone base..
3. Press TCID or SDIR to scroll to >Speed dial.
MENUMENU/SELECT on your handset or MENU/SELEC on
Press
your telephone base..
4. Press T
to reassign, then press
MENU/SELEC on your telephone base to show theto show the
CID or SDIR to choose the location you wish
MENU/SELECT on your handset oron your handset or
directory entry.
5. Press
MENU/SELECT on your handset or MENU/SELEC on
your telephone base again.again.
6. Scroll to >Change SD and then press MENU/
your handset or
MENU/SELEC on your telephone base. The. The
screen briefly shows Copy from Directory... then enters your
directory list.
7. Press T
CID or SDIR to scroll to the phone number you wish to reassign to
the selected speed dial location.
8. Press
MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
SELECT on your
SELECT on
Robert Brown
888-883-2445
S
T
1
Copy from
Directory...
Linda Miller
888-722-7702
S
T
1
56
Page 61
Directory
Speed dial
Delete a speed dial number
1. When the telephone is idle, press MENU/SELECT on your
handset or MENU/
2. Press T
MENU/SELECT on your handset or MENU/SELEC on your
CID or SDIR to scroll to >Directory.Directory. Press
SELEC on your telephone base.
telephone base.
3. Press T
MENU/SELECT on your handset or MENU/SELEC on your
CID or SDIR to scroll to >Speed dial.Speed dial. Press
telephone base.
4. Press T
CID or SDIR to scroll to the location you wish to
delete the speed dial number from, then press
MENU/SELECT on your handset or MENU/SELEC on your
telephone base to show the directory entry.
5. Press
MENU/SELECT on your handset or MENU/SELEC on
your telephone base again.
6. Scroll to >Clear SD and then press
MENU/SELEC on your telephone base to delete the displayed speed dial
MENU/SELECT on your handset or
number. There is a confirmation tone and the screen shows
Speed dial empty before returning to the previous menu.
Linda Miller
888-722-7702
Speed dial
empty
>1:<empty>
2:<empty>
S
T
S
T
1
Make a call using speed dial
When in idle mode, press and hold the dialing key (0-9) corresponding to the
assigned location you wish to call.
-OR-
1. Press MENU
/SELECT on your handset or MENU/SELEC on your telephone
base when in idle mode.
2. Press T
your handset or
CID or SDIR to scroll to >DirectoryDirectory, then press MENU/SELECT on
MENU/SELEC on your telephone base.
3. Press TCID or SDIR to scroll to >Speed dialSpeed dial, then press MENU/SELECT on
your handset or
MENU/SELEC on your telephone base.
4. Press TCID or SDIR to scroll to the desired location and then press
PHONE/FLASH on your handset or SPEAKER on your telephone base.
57
Page 62
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the call,
even while on another call.
It might be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:
•
You have both caller ID and call waiting, but as separate
services (you might need to combine these services).
•
You have only caller ID service, or only call waiting service.
•
You don’t subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may
not be available in all areas.
This product can provide information only if both you and
the caller are in areas offering caller ID service and if both
telephone service providers use compatible equipment. The
time and date, along with the call information, are from the
telephone service provider.
Caller ID information might not be
available for every incoming call.
Callers may intentionally block their
names and/or telephone numbers.
CHRISTINE SMITH
888-883-2445
10/15
To view call log entries with numbers
between 16 and 24 digits, you must
save the entry to the directory (see
page 63)
CHRISTINE SMITH
888-883-2445
10/15
NEW
10:01
NEW
10:01
AM
AM
NOTE: You can use this product with
regular caller ID service, or you can use
this product’s other features without
subscribing to caller ID or combined caller ID with call waiting service.
58
Page 63
Caller ID
Caller ID history
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the last 50 incoming calls
in the telephone base. Entries are stored in reverse chronological order. The
phone deletes the oldest entry when the log is full to make room for new
calls. This information is common to the telephone base and all handsets,
so changes made using any handset are reflected in all other devices. If
you answer a call before the information appears on the screen, it does not
show in the caller ID history.
NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for the
name.
Missed (new) call indicator
When a handset or the telephone base is in idle mode and
has new or missed calls, its screen shows XX Missed calls.
All new or missed entries are counted as missed calls. Each
time you review a new call log entry (indicated by NEW on the
handset screen), the number of missed calls decreases by one.
If you do not want to review the missed calls one by one, but
still want to keep them in the caller ID history, you can
press and hold
OFF/CANCEL on your handset or CANCEL
on your telephone base for four seconds when the handset
is idle. All the entries in the caller ID history become old
reviewed already), and the missed calls message
(
goes away.
HANDSET 1
6 Missed calls
10/15
10/15
6 Missed calls
10/15
10:01
Robert Brown
888-883-2445
S
T
10:01
BASE
NEW
10:01
AM
NEW
AM
AM
59
Robert Brown
888-883-2445
NEW
10/15
10:01
AM
Page 64
Caller ID
Caller ID operation
Memory match
If the incoming telephone number matches the last seven
digits of a telephone number in your directory, the name
that appears on the screen matches the corresponding name
in your directory.
For example, if Christine Smith calls, her name appears as
Chris if this is how you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format sent
by the telephone service provider. The telephone service provider
usually delivers 10-digit phone numbers (area code plus telephone
number). If the telephone number of the caller does not match a
number in your directory, the name will appear as it is delivered by the
telephone service provider.
10/15
Chris
888-883-2445
S
T
10/15
Chris
888-883-2445
NEW
10:01
10:01
NEW
AM
AM
60
Page 65
Caller ID
Caller ID operation
Review the caller ID history
Review the caller ID history to find out who called, to return
the call, or to copy the caller’s name and number into your
directory. Caller ID log empty appears if there are no records
in the caller ID log.
1. When a handset is in idle mode, press T
caller ID history in reverse chronological order starting with
the most recent call.
-OR-
Review the caller ID history by pressing MENU/
your handset or MENU/
Press T
MENU/SELECT twice to select >Review.
CID or SDIR to scroll to >Caller ID log, then press
SELEC on your telephone base.
2. Press TCID or DIRS to scroll through the list.
3. Press
OFF/CANCEL to exit the caller ID history.
You hear a double beep when the list reaches the
beginning or end of the call log.
NOTE: Only one handset or telephone base can review the caller ID
history at a time. If another device tries to enter the directory or caller
ID history, it shows Not available at this time.
CID to review the
SELECT on
10/15
Directory
HANDSET 1
6 Missed calls
NEW
AM
10/15
10:01
TCID
Directory
>Caller ID log
S
T
BASE
6 Missed calls
NEW
>Caller ID log
S
T
10:01
AM
Date of call
Date of call
Caller’s name
CHRISTINE SMITH SMITH
888-883-2445
10/15
S
T
NEW
10:01
AM
Caller’s name
CHRISTINE SMITH SMITH
888-883-2445
S
10/15
NEW
T
10:01
AM
Appears if it is a new or
missed call.
61
Caller’s number
Appears if it is a new or
missed call.
Time of call
Caller’s number
Time of call
Page 66
Caller ID
Caller ID operation
View dialing options
Although the incoming caller ID log entries have 10 digits (the area code
plus the seven-digit number), in some areas, you might need to dial only the
seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven
digits. You can change and store the number of digits that you dial in the
caller ID log.
While reviewing the caller ID log, press # (pound key)
repeatedly to show different dialing options for local
and long distance numbers before dialing or saving
the telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1
in front of the telephone number before dialing or
saving it in the directory.
When the number is in the correct format for
dialing, press
PHONE/FLASH or/SPEAKERSPEAKER on your handset or SPEAKER
on your telephone base to call the number.
To save the number to the directory, see Save a caller ID log entry to the directory on the next page.
883-2445
1-883-2445
888-883-2445
1-888-883-2445
883-2445
1-883-2445
888-883-2445
1-888-883-2445
Press #
Press 1
Dial a caller ID log entry
1. When in the call log, press T
2. Press
PHONE/FLASH or/SPEAKERSPEAKER on your handset or SPEAKER on
CID or DIRS to browse.
your telephone base to dial the displayed entry.
Delete caller ID log entries
To delete an entry:
•
MUTE/DELETE on your handset or X/DELETE on your
Press
telephone base to delete the shown entry.
To delete all entries:
1. Press MENU/
SELECT on your handset or MENU/SELEC on
your telephone base when in idle mode.
2. Press T
press
CID or SDIR to scroll to >Caller ID log, then
MENU/SELECT on your handset or MENU/SELEC
on your telephone base.
3. Press T
your handset or
4. When the screen shows Delete all calls?, press
handset or
CID or SDIR to scroll to >Del all calls, then press MENU/SELECT on
MENU/SELEC on your telephone base.
MENU/SELECT on your
MENU/SELEC on your telephone base to confirm. There is a
confirmation tone and the screen returns to the previous menu.
62
Review
>Del all calls
S
T
Review
>Del all calls
S
T
Page 67
Caller ID
Caller ID operation
Save a caller ID log entry to the directory
1. When in the caller ID log, press T
2. Press
MENU/SELECT on your handset or MENU/SELEC on your telephone
base to select an entry. The screen displays EDIT NUMBER.
3. Use the dialing keys to edit the number.
•
Press T
Press
•
CID or SDIR to move the cursor to the left or right.
MUTE/DELETE on your handset or X/DELETE on your telephone
base to backspace and erase a digit.
Press and hold
•
MUTE/DELETE on your handset or X/DELETE on your
telephone base to erase the entire entry.
Press and hold
•
REDIAL/PAUSE to insert a three-second dialing pause
(a p appears).
4. Press
MENU/SELECT on your handset or MENU/SELEC on your telephone
base to select an entry to move to the name. The screen displays EDITNAME. Use the dialing keys (page 50) to edit the name.
Press T
•
Press
•
CID or SDIR to move the cursor to the left or right.
MUTE/DELETE on your handset or X/DELETE on your telephone
base to erase a letter.
Press and hold
•
MUTE/DELETE on your handset or X/DELETE on your
telephone base to erase all letters.
Press # (pound key) to move the last word to the front. For example,
•
Johnson Charlie becomes Charlie Johnson when you press
# (pound key).
5. Press
MENU/SELECT on your handset or MENU/SELEC on your telephone
base when done. The handset shows Saved.
CID or SDIR to browse.
NOTES:
You might need to change how a caller ID number is dialed if the entry does not appear in the
•
correct format. Caller ID numbers might appear with an area code that might not be necessary
for local calls, or without a 1 that might be necessary for long distance calls (see View dialing options on page 62).
If the number you received from the telephone service provider is all in capital letters, the first
•
letter of every word remains a capital letter, while other letters become lowercase. However, the
next letter after the prefixes “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D”
in “MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be changed to
“Van der”.
If the entry is already saved in the directory, Number already saved displays.
•
63
Page 68
Caller ID
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen messageReason
PRIVATE NUMBER
The caller prefers not to show the phone number.
PRIVATE NAME
PRIVATE CALLER
UNKNOWN NUMBER
UNKNOWN NAME
UNKNOWN CALLER
The caller prefers not to show the name.
The caller prefers not to show the phone number and name.
Your telephone service provider cannot determine the
caller’s number.
Your telephone service provider cannot determine the
caller’s name.
Your telephone service provider cannot determine the caller’s
name and telephone number.
Calls from other countries may also generate this message.
64
Page 69
Answering system
Answering system settings
Use the answering system menu of a system handset to set
up the announcement message, turn on or off the answering
system or message alert tone, activate call screening, or
change the number of rings, message recording time, or
Play messages
>Answering sys
S
T
remote access code. If you turn off the answering system and
you change any setting in the answering system setup menu, the answering
machine automatically turns on again.
1. When the handset is in idle mode, press MENU/
MENU/
2. Press T
your handset or
SELEC on your telephone base to enter the main menu.
CID or SDIR to scroll to >Answering sys, then press MENU/SELECT on
MENU/SELEC on your telephone base.
SELECT on your handset or
Announcement
Your outgoing announcement plays when calls are answered
by the answering system.
The telephone has a default outgoing announcement, “Hello.
>
Announcement
Delete all old
S
T
Please leave a message after the tone.” You can use this
announcement, or record your own
.
You can record an announcement up to 90 seconds. The system does not
record any announcement shorter than two seconds.
To play your current outgoing announcement:
Using the cordless handset:
1. When the handset is in idle mode, press MENU/
enter the main menu.
2. Press T
MENU/SELECT.
CID or SDIR to scroll to >Answering sys, then press
SELECT to
>Play annc
Record annc
S
T
3. Press MENU/SELECT again to select >Announcement.
4. Press
MENU/SELECT to select >Play annc and play the announcement.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/
2. Press T
press
3. Press
4. Press
SELEC to enter the main menu.
CID or SDIR to scroll to >Answering sys, then
MENU/SELEC.
MENU/SELEC again to select >Announcement.
MENU/SELEC to select >Play annc and play the announcement.
65
>Play annc
Record annc
S
T
Page 70
Answering system
Answering system settings
To record a new outgoing announcement:
Using the cordless handset:
1. When the handset is in idle mode, press MENU/
main menu.
2. Press T
MENU/SELECT.
CID or SDIR to scroll to >Answering sys, then press
3. Press MENU/SELECT again to select >Announcement.
4. Scroll to >Record annc and press MENU/SELECT. The
system announces, “Record after the tone. Press 5 when
you are done.”
5. Facing the handset, record your announcement and press 5 to end
recording. Your recorded announcement plays.
To listen to the recorded announcement again, wait after playback is
completed, then scroll to >Play annc and press
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/
SELEC to enter the main menu.
2. Press TCID or SDIR to scroll to >Answering sys, then
press
MENU/SELEC.
3. Press
4. Scroll to >Record annc and press
MENU/SELEC again to select >Announcement.
MENU/SELEC. The system announces,
“Record after the tone. Press 5 when you are done.”
5. Facing the telephone base, record your announcement and press 5 to end
recording. Your recorded announcement plays.
To listen to the recorded announcement again, wait after playback is
completed, then scroll to >Play annc and press
-OR-
1. When the telephone base is in idle mode, press
•/RECORD.
2. Press T
CID or SDIR to scroll to >Announcement. The
system announces, “Record after the tone. Press 5 when
you are done.”
3. Facing the telephone base, record your announcement
and press 5 to end recording. Your recorded
announcement plays.
SELECT to enter the
Play annc
>Record annc
MENU/SELECT.
Play annc
>Record annc
MENU/SELEC.
Record memo
>Announcement
S
T
S
T
S
T
66
Page 71
Answering system
Answering system settings
To delete your outgoing announcement:
Using the cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.
2. Press T
3. Press
4. Press
5. While the announcement is playing, press MUTE/DELETE to delete the
announcement. The system announces “Announcement deleted”.
Using the telephone base:
1. When the telephone base is in idle mode, press MENU/SELEC to enter the
main menu.
2. Press T
3. Press
4. Press
5. While the announcement is playing, press MUTE/DELETE to delete the
announcement. The system announces “Announcement deleted”.
When your announcement is deleted, the system answers calls with the
default announcement described on the previous page. You cannot delete
the default announcement.
CID or SDIR to scroll to >Answering sys, then press MENU/SELECT.
MENU/SELECT again to select >Announcement.
MENU/SELECT again to select >Play annc and play the announcement.
CID or SDIR to scroll to >Answering sys, then press MENU/SELEC.
MENU/SELEC again to select >Announcement.
MENU/SELEC again to select >Play annc and play the announcement.
67
Page 72
Answering system
Answering system settings
Answer on/off
Unless you change it, the answering system is on and ready
to record messages. You can turn the answering system off, but if you do so,
the answering system does not answer calls and record incoming messages.
To turn the answering system on or off:
Using the cordless handset:
1. When the handset is in idle mode, press MENU/
SELECT to
enter the main menu.
2. Press T
press
3. Press T
press
4. Press T
MENU/SELECT to save the setting. You hear a confirmation
tone. Press
CID or SDIR to scroll to >Answering sys, then
MENU/SELECT.
CID or SDIR to scroll to >Answer ON/OFF, then
MENU/SELECT.
CID or SDIR to highlight >On or >Off, then press
OFF/CANCEL to cancel.
When the answering system is on, the handset screen shows
ANS ON.
Using the telephone base:
•
Press
/ANSWER ON to turn the answering system
on or off. If the answering system is turned on, it
announces, “Calls will be answered.” If the answering
system is turned off, it announces, “Calls will not be
answered.”
Play messages
>Answering sys
S
T
Record memo
>Answer ON/OFF
S
T
ANSWER ON/OFF
>On
S
T
NOTE: If the answering system is off and there is an incoming call, the system answers
after 10 rings and announces, “Please enter your remote access code.” For more
information about remote access codes, see page 82.
68
Answering system settings
Page 73
Answering system
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard over
the telephone base speaker when they are being recorded. If you turn call
screening on, you hear the incoming message. While monitoring an incoming
message, you can answer the call by pressing
on the handset.
To change the setting:
Using the cordless handset:
1. When the handset is in idle mode, press MENU/
enter the main menu.
2. Press T
press
CID or SDIR to scroll to >Answering sys, then
MENU/SELECT.
3. Press TCID or SDIR to scroll to >Ans sys setup, then
MENU/SELECT.
press
4. Press MENU/SELECT to select >Call screening.
5. Press T
CID or SDIR to choose >On or >Off.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone. Press
OFF/CANCEL to cancel.
Using the telephone base:
1. When the telephone base is in idle mode, press MENU/
SELEC to enter the main menu.
2. Press T
press
CID or SDIR to scroll to >Answering sys, then
MENU/SELEC.
3. Press TCID or SDIR to scroll to >Ans sys setup, then
MENU/SELEC.
press
4. Press
5. Press T
6. Press
MENU/SELEC to select >Call screening.
CID or SDIR to choose >On or >Off.
MENU/SELEC to save the setting. You hear a
confirmation tone. Press CANCEL to cancel.
NOTE: For more information on call screening, see page 75.
PHONE/FLASH or/SPEAKERSPEAKER
Answer ON/OFF
SELECT to
>Ans sys setup
S
T
>
Call screening
# of rings
S
T
CALL SCREENING
>On
S
T
Answer ON/OFF
>Ans sys setup
>
Call screening
# of rings
CALL SCREENING
>On
S
T
S
T
S
T
69
Page 74
Answering system
Answering system settings
Number of rings
You can set the answering system to answer an incoming call after two, three,
four, five or six rings. You can also select toll. Toll saver is the answering
system answers a call after two rings if you have new messages, and after
four rings when there are no new messages. This feature allows you to check
for new messages and avoid paying long distance charges when calling from
out of your local area. Unless you change it, the answering system answers an
incoming call after four rings.
To set the number of rings:
Using the cordless handset:
1. When the handset is in idle mode, press MENU/
main menu.
2. Press T
MENU/SELECT.
CID or SDIR to scroll to >Answering sys, then press
3. Press TCID or SDIR to scroll to >Ans sys setup, then press
MENU/SELECT.
4. Press TCID or SDIR to scroll to >
MENU/SELECT. You hear a confirmation tone. PressYou hear a confirmation tone. Press
OFF/CANCEL to cancel.
of rings, then press
#
5. Press TCID or SDIR to scroll and choose among 2, 3, 4, 5,
6 or Toll saver.
6. Press
MENU/SELECT to save the setting. You hear a confirmation tone.
Press
OFF/CANCEL to cancel.
SELECT to enter the
Call screening
># of rings
# OF RINGS
>4
S
T
S
T
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/
SELEC to enter the main menu.
Call screening
># of rings
2. Press TCID or SDIR to scroll to >Answering sys, then
MENU/SELEC.
press
3. Press T
press
4. Press T
press
CID or SDIR to scroll to >Ans sys setup, then
MENU/SELEC.
CID or SDIR to scroll to >
MENU/SELEC. You hear a confirmation tone. PressYou hear a confirmation tone. Press
of rings, then
#
# OF RINGS
>4
CANCEL to cancel.
5. Press T
6. Press
CID or SDIR to scroll and choose among 2, 3, 4, 5, 6 or Toll saver.
MENU/SELEC to save the setting. You hear a confirmation tone. Press
CANCEL to cancel.
NOTE: If you subscribe to voicemail service through your telephone service provider, see
Answering system and voicemail indicators on page 74.
70
S
T
S
T
Page 75
Answering system
Answering system settings
Remote access code
To access your answering system remotely from any touch-tone phone, you
need to enter a two-digit number (00-99). Unless you change it, the remote
access code is 19.
To change the remote access code:
Using the cordless handset:
1. When the handset is in idle mode, press MENU/
SELECT to
enter the main menu.
2. Press T
press
3. Press T
press
CID or SDIR to scroll to >Answering sys, then
MENU/SELECT.
CID or SDIR to scroll to >Ans sys setup, then
MENU/SELECT.
4. Press TCID or SDIR to scroll to >Remote code, then press
MENU/SELECT.
5. Use the dialing keys to enter a
two-digit number. Use
MUTE/DELETE to backspace and delete a digit.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone. Press
OFF/CANCEL to cancel.Answering
system settings.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/
2. Press T
press
SELEC to enter the main menu.
CID or SDIR to scroll to >Answering sys, then
MENU/SELEC.
3. Press TCID or SDIR to scroll to >Ans sys setup, then
MENU/SELEC.
press
4. Press T
press
5. Use the dialing keys to enter a
CID or SDIR to scroll to >Remote code, then
MENU/SELEC.
two-digit number. Use
Play messages
>Answering sys
Answer ON/OFF
>Ans sys setup
X/DELETE to backspace and delete a digit.
6. Press MENU/SELEC to save the setting. You hear a
confirmation tone. Press CANCEL to cancel.AnsweringAnswering
system settings.
Play messages
>Answering sys
S
T
Answer ON/OFF
>Ans sys setup
S
T
REMOTE CODE
S
T
S
T
REMOTE CODE
19
19
71
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Answering system
Answering system settings
Message alert tone
When the message alert tone is set to On, and there is at least one new
message, the telephone base beeps every 10 seconds.
the message alert tone is set to off.
There is no audible alert at the handset.
To change the setting:
Using the cordless handset:
1. When the handset is in idle mode, press MENU/
SELECT to enter
the main menu.
2. Press T
press
3. Press T
press
4. Press T
press
5. Press T
6. Press
CID or SDIR to scroll to >Answering sys, then
MENU/SELECT.
CID or SDIR to scroll to >Ans sys setup, then
MENU/SELECT.
CID or SDIR to scroll to >Msg alert tone, then
MENU/SELECT.
CID or SDIR to choose >On or >Off.
MENU/SELECT to save the setting. You hear a confirmation tone. Press
OFF/CANCEL to cancel.
Unless you change it,
Remote code
>
Msg alert tone
S
T
MSG ALERT TONE
>On
S
T
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/
2. Press T
press
SELEC to enter the main menu.
CID or SDIR to scroll to >Answering sys, then
MENU/SELEC.
3. Press TCID or SDIR to scroll to >Ans sys setup, then
MENU/SELEC.
press
4. Press T
press
CID or SDIR to scroll to >Msg alert tone, then
MENU/SELEC.
5. Press TCID or SDIR to choose >On or >Off.
6. Press
MENU/SELEC to save the setting. You hear a confirmation tone. Press
CANCEL to cancel.
NOTES:
•
The message alert tone beeps only if all the conditions below are met:
- Answering system is on.
- Message alert tone setting is on.
- There are new messages.
To temporarily turn off the message alert tone, see page 76.
•
72
Remote code
>
Msg alert tone
MSG ALERT TONE
>On
S
T
S
T
Page 77
Answering system
Answering system settings
Message recording time
You can set the recording time allowed for incoming messages. The message
length is three minutes by default.
To change the setting:
Using the cordless handset:
1. When the handset is in idle mode, press MENU/
enter the main menu.
2. Press T
press
CID or SDIR to scroll to >Answering sys, then
MENU/SELECT.
3. Press TCID or SDIR to scroll to >Ans sys setup, then
press
MENU/SELECT.
4. Press T
MENU/SELECT.
CID or SDIR to scroll to >Recording time, then press
5. Press TCID or SDIR to choose >3 minutes, >2 minutes, or
>1 minute, then press
hear a confirmation tone. Press
MENU/SELECT to save the setting. You
OFF/CANCEL to cancel.
Using the telephone base:
1. When the telephone base is in idle mode, press MENU/
enter the main menu.
2. Press T
press
CID or SDIR to scroll to >Answering sys, then
MENU/SELEC.
3. Press TCID or SDIR to scroll to >Ans sys setup, then
MENU/SELEC.
press
4. Press TCID or SDIR to scroll to >Recording time, then
MENU/SELEC.
press
5. Press TCID or SDIR to choose >3 minutes, >2 minutes,
or >1 minute, then press
MENU/SELEC to save the
setting. You hear a confirmation tone. Press CANCEL to cancel.
SELECT to
SELEC to
Msg alert tone
>Recording time
S
T
RECORDING TIME
>2 minutes
S
T
Msg alert tone
>Recording time
S
T
RECORDING TIME
>2 minutes
S
T
73
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Answering system
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system and those
left at your telephone ser
telephone’s built-in digital answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
•
If and XX New messages show on the handset
the message window on the telephone base flashes, there
are new messages in the built-in answering system. To
listen to messages recorded on your digital
system, press
(page 77).
If and New voicemail display on the
•
handset, your telephone service provider is
indicating that it has new voicemail for you.
To listen to your voicemail, you typically
dial an access number provided by your
telephone service provider, followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
vice provider’s voicemail (fees may apply). Your
and
answering
/PLAY/STOP on the telephone base
HANDSET 1
1 New message
ANS ON
10/15
10:01
AM
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service.
NOTE: After reviewing all new messages, the number of old messages appears on the
message window.
Using the answering machine and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers as described below. To learn how to program your voicemail
settings, contact your telephone service provider. Then, if you are on a call,
or if the answering system is busy recording a message and you receive
another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
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Answering system
About the answering system
Message capacity
The answering system can record up to 99 messages, depending on the
length of each message. Individual messages can be up to four minutes,
and the maximum recording time is approximately 14 minutes. The actual
recording time depends on individual message characteristics. Messages
remain available for replay until you delete them.
When there are new messages (including memos) on the answering system,
the number of messages stored flashes in the message counter.
If the answering system has less than three minutes of recording time
left, it announces, “Less than three minutes to record,” before message
playback at the handset or the telephone base. Rec mem low displays on
the device screen in idle mode. When you turn on the answering system at
the telephone base, it announces, “Calls will be answered. Less than three
minutes to record.”
If the memory is full, the answering system announces, “Memory is full,”
before message playback. The device screen displays Rec mem full in idle
mode and the number of messages and F flash alternately in the message
counter at the telephone base. You cannot turn on the answering system and
record new messages until old ones have been deleted. Memory full
displays if you want to turn on the answering system on the handset but
there is no memory.
Voice prompts
The system provides voice prompts to guide you through the setup procedures
at the telephone base, message playback, remote access and recording
outgoing announcements.
Call screening at the telephone base
If the answering system and call screening are on, the announcement and the
incoming message broadcast at the telephone base when a call is answered at
the telephone base.
You can turn call screening on or off using the handset (see page 67). When
call screening is off, you can temporarily turn on call screening by pressing
S/VOLUME on the telephone base. Call screening will be off for the next
incoming call.
If call screening is on and you want to silence the telephone base while it is
recording messages, press
/PLAY/STOP.
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Answering system
About the answering system
Call intercept
While screening a call, you can stop recording and speak to the caller by
pressing
SPEAKER on the telephone base.
Base ringer
Press T/VOLUME/S on the telephone base to adjust the ringer volume
when the telephone is not in use.
You hear a sample of the ringer while adjusting the volume. The telephone
base announces, “Base ringer is off,” when you set the volume to 0.
Temporarily turning off the message alert tone
If the new message alert tone is turned on, the telephone base beeps every
10 seconds when there are new or missed messages. Pressing any telephone
base key (except
alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the
message alert tone, there is a voice prompt directing you to press X/DELETE
again to delete all old messages. The message alert tone is temporarily off.
Only press X/DELETE a second time if you wish to erase all old messages in
your answering system.
PHONE/FLASH or/SPEAKERSPEAKER on the handset or by pressing
/HANDSET LOCATOR) temporarily silences the message
The message alert tone resumes when you receive another message.
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Answering system
Message playback
If you have new messages, you hear only the new messages in chronological
order. If there are no new messages, the system plays back all the messages
(in chronological order).
When playback begins, the total number of messages is announced. Before
each message, you hear the day and time of the recording. If the date and
time are not set, you hear, “Time and date not set,” before playback. After
the last message, you hear, “End of messages.” If the recording time is less
than three minutes, you hear, “Less than three minutes to record,” (see
Message capacity on page 75).
To listen to messages at the telephone base:
Press
listen to the messages. The system announces
the number of messages,
then begins playback. Press
again to end the message playback.
To listen to messages on a cordless handset:
1. When the handset is in idle mode, press MENU/
2. Press
•
•
The system announces the number of messages, then begins
playback. The message sequence is shown on the handset
screen. If there are no recorded messages, the handset
screen shows No message and you hear, “You have no
message.”
/PLAY/STOP on the telephone base to
/PLAY/STOP
SELECT to
enter the main menu.
MENU/SELECT again to select >Play messages.
If there are new and old messages, press T
CID or SDIR
to select >Play new msgs or >Play old msgs, then press
MENU/SELECT.
If there are only new messages, they will play
automatically.
>Play messages
Answering sys
S
T
>Play new msgs
Play old msgs
3 New messages
ANS ON
AM
MSG#
1/3
ANS ON
10:01
10:01
AM
10/15
Charlie Johnson
4-Repeat 6-Skip
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Answering system
Message playback
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat
or delete the message.
When messages are playing on the telephone base:
•
Press T/VOLUME/S to adjust the message playback volume.
•
Press
Press/REPEAT to repeat the message. Press twice to hear the
•
previous message.
Press X/DELETE to delete the message.
•
Press
•
When messages are playing on the handset:
•
Press
Call back?, then
call back the caller.
•
Press MENU/SELECT to pause playback and show the caller ID information
if available. From here, you can press
or press
not call back within 10 seconds, message playback resumes automatically.
Press TCID/VOLUME or SDIR/VOLUME to adjust the message
•
playback volume.
Press EQ
•
Press 6 to skip to the next message.
•
Press 4 to repeat the message. Press twice to hear the previous message.
•
Press
•
Press 5 to stop the playback.
•
Press
•
handset mode.
/SKIP to skip to the next message.
/PLAY/STOP to stop the playback.Message playback
PHONE/FLASH or/SPEAKERSPEAKER to stop playback. The screen shows
press MENU/SELECT,PHONE/FLASH, or/SPEAKERSPEAKER to
OFF/CANCEL to resume playback
PHONE/FLASH or/SPEAKERSPEAKER to call back the caller. If you do
to adjust the message playback audio quality.
MUTE/DELETE to delete the message.
/SPEAKERSPEAKER to switch between speakerphone mode and
NOTE: The equalizer stays on the same settings until you change it by pressing EQ .
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Answering system
Message playback
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
1. When the telephone is idle, press X/DELETE. The system announces, “To
delete all old messages, press DELETE again.”
2. Press X/DELETE again. The system announces, “All old messages deleted.”
To delete all old messages on the handset:
1. Press MENU/SELECT when in idle mode to enter the
main menu.
2. Press T
MENU/SELECT.
3. Press T
press
CID or SDIR to scroll to >Answering sys. Press
CID or SDIR to highlight Delete all old, then
MENU/SELECT. The screen shows
Delete all old messages?
4. Press
MENU/SELECT again to confirm. The screen
displays Deleting... then All old msgs deleted! There
is a confirmation tone.
Announcement
>Delete all o ld
S
T
Delete all
old messages?
Deleting...
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Answering system
Recording and playing memos
Memos are messages you record at a handset. You can record, playback and
delete them like incoming messages. You can record a memo as a reminder
to yourself, or leave a message for others who use the answering system.
Record a memo
Using the cordless handset:
1. When the handset is in idle mode, press MENU/
SELECT to
enter the main menu.
2. Press T
MENU/SELECT.
3. Press T
MENU/SELECT. The system announces, “Record after the
CID or SDIR to scroll to >Answering sys. Press
CID or SDIR to highlight Record memo, then press
tone. Press 5 when you are done.” You can record a memo
for up to four minutes.
4. Speak facing the handset to record a memo.
5. Press 5 to stop recording. The system announces,
“Recorded.” The system does not save memos shorter than
two seconds.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/
2. Press T
3. Press T
SELEC to enter the main menu.
CID or SDIR to scroll to >Answering sys. Press MENU/SELEC.
CID or SDIR to highlight Record memo, then press MENU/SELEC.
The system announces, “Record after the tone. Press 5
when you are done.” You can record a memo for up to
four minutes.
4. Speak facing the telephone base to record a memo.
5. Press 5 to stop recording. The system announces, “Recorded.” The system
does not save memos shorter than two seconds.
-OR-
1. When the telephone base is in idle mode, press
•/RECORD.
2. Press T
CID or SDIR to scroll to >Record memo. The
system announces, “Record after the tone. Press 5 when
you are done.”
3. Facing the telephone base, record your memo and press
5 to end recording. The system announces, “Recorded.”
The system does not save memos shorter than two
seconds.
Play messages
>Answering sys
S
T
Delete all o ld
>Record memo
S
T
Record memo...
5-Stop
Delete all o ld
>Record memo
S
>Record memo
Announcement
T
S
T
Play back a memo
Play memos the same way as messages. See Message playback on page 77.
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Answering system
Base message counter displays
The base message counter shows the total number of answering system
messages. See the table below for other message counter displays.
Message counter displays
0
0 (flashing)
1-99
1-99 (flashing)
1-99 & F (alternating)
--
0-6
1-8
No messages.
You need to set the clock (page 13).
Total number of old messages and memos, or message
number currently playing during old message playback.
Total number of messages and memos. The number
flashes when there are new or missed messages.
After a power failure, the number in the message counter
flashes to indicate that you need to set the clock.
Memory is full. You must delete some messages before
recording new messages.
The system is answering a call, or someone is trying to
reach it remotely.
The system is in program mode.
Shows for two seconds while adjusting the telephone
base ringer volume.
Shows for two seconds while adjusting the telephone
base speaker volume.
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Answering system
Remote access
You can reach your answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely reach your answering system:
1. Dial your telephone number from any touch-tone telephone.
2. When the system answers, enter the two-digit remote access code (19 is
the default code. See page 70 to change it).
•
The system automatically announces the number of new and/or old
messages (if any), and then begins to play them.
3. You can also enter the following remote commands:
Remote commands
Press to listen to all messages.
Press to listen to new messages only.
Press to delete the current message (during playback).
Press twice to delete all old messages.
Press to repeat the current message (during playback).
Press twice to listen to the previous message.
Press to stop any operation (including recording).
Press to listen to a list of remote commands.
Press to skip to the next message (during playback).
Press to record a new announcement.
Press to end remote access (the call will be terminated).
Press to turn the answering system on or off.
4. Hang up or press 8 to end the call and save all undeleted messages.
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Answering system
Remote access
Cut out and carry the remote access wallet card at the back of this user’s
manual for quick reference.
NOTES:
If you do not enter a valid remote access code, the system answers the call automatically.
•
If you pause for more than four seconds during remote access, you hear a help menu listing
•
all features and commands. If there is no command for another 20 seconds, the call
ends automatically.
If the memory is full, the answering system answers after 10 rings and announces, “Memory
•
is full. Enter the remote access code.” Enter your remote access code to access the messages
and announcements.
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Appendix
Adding and registering handsets
Your telephone can support up to 12 cordless handsets. The handset must be
registered to the telephone
separately.
The handsets provided within your product box are already registered as
HANDSET 1 and so forth. Additional handsets are assigned numbers in the
sequential order they are registered (up to HANDSET 12).
Register a handset to your telephone base
1. Make sure the handset is out of the telephone base or
charger and shows Put HS on BASE to register before you
begin registration.
2. Put the handset you wish to register on the telephone
base cradle.
3. The screen shows Registering... Please wait and the INUSE light turns on. It takes up to 90 seconds to complete
registration. Then HANDSET X Registered appears on
the screen, with HANDSET being the handset name and
X being the handset number (1-12). The handset beeps
and the IN USE light turns off. The The handset is now
registered with the telephone base.
If registration fails, Registration failed appears on the
screen. Please start again from Step 1 above.
base before use. You must register each handset
Put HS on BASE
to register
Registering...
Please wait
HANDSET X
Registered
NOTE: You cannot register a handset if any other system handset is in use.
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Appendix
Deregistering handsets
You may need to deregister your handsets if:
You have 12 registered handsets and need to replace a handset.
•
-OR-
You wish to change the designated handset number of your registered
•
handsets.
You must first deregister ALL the handsets, and then register each handset
you wish to use again, one at a time.
Please read carefully through all the instructions on this page before
beginning the deregistration process.
Deregister all handsets from your telephone base
1. Press and hold
10 seconds (until the IN USE light starts to flash), then release the
/HANDSET LOCATOR button.
2. Immediately press
IN USE light is still flashing. (The light flashes for about
seven seconds. If the light stops flashing, start again
with Step 1 above.)
3. It takes up to 10 seconds to complete the deregistration
process. Wait for the cordless handset screen to display
Put HS on BASE to register before registering the handset again.
4. To register the handset(s) to the telephone base again, follow the
registration instructions on the previous page.
After you deregister the handset(s), the time and date need to be set. For
instructions, see Set date/time on page 13.
/HANDSET LOCATOR on the telephone base for about
/HANDSET LOCATOR while the
NOTES:
If the deregistration process is not successful, you might need to reset the system and try
•
again. To reset, unplug the power from the telephone base and plug it back in.
You cannot deregister the handset(s) if any other system handset is in use.
•
Even if the battery is depleted, you can still deregister the handset by following the steps
•
above. After the handset is charged for at least 10 minutes, the screen shows
Put HS on BASE to register.
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Appendix
Alert tones and lights
Handset screen icons
Battery status - battery is charging (animated display).
Battery status - low battery (flashing); place handset in
telephone base or charger to recharge.
Speakerphone - the speakerphone is in use.
1/2
ANS ON
MSG #
10:21
Ringer off - the handset ringer is off.
New voicemail - you have new voicemail from your
telephone service provider.
ANS ON
Answering system on - the answering system is turned
on to answer calls.
Message - new message in the built-in answering system.
NEW
MUTE
MSG #
1/2
New caller ID log - new or missed calls.
MUTE - the handset microphone is off.
Message counter - number of message playing/total
number of messages.
Handset alert tones
One short beepTone of each key press, if key tone is turned on.
One long beepIndication to begin recording a message, memo or announcement.
Two short beeps
Three beepsThe handset has gone out of range from the base during a call.
Confirmation tone
(three rising tones)
Four beepsThe other party has ended your intercom call.
Four short beepsLow battery warning.
You are pressing TCID or SDIR on a cordless handset when the
volume is already at its highest or lowest setting.
-OR-
Call waiting tone.
-OR-
Error tone.
The system has completed the command successfully.
NEW
MUTE
AM
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Appendix
Alert tones and lights
Telephone base screen icons
Ringer off - the telephone base ringer is off.
New voicemail - you have new voicemail from your
telephone service provider.
NEW
MSG #
01
New caller ID log - new or missed calls.
Message counter - number of message playing/total
number of messages.
2/11
Handset alert tones
One short beepTone of each key press, if key tone is turned on.
One long beepIndication to begin recording a message, memo or announcement.
Two short beeps
Confirmation tone
(three rising tones)
Four beepsThe other party has ended your intercom call.
Four short beepsLow battery warning.
Beeps every
10 seconds
Fast ringer tone
Long beepIndicates the start of message recording during call screening or
You are pressing T/VOLUME/S on the telephone base when the
volume is already at its highest or lowest setting.
-OR-
Call waiting tone.
-OR-
Error tone.
The system has completed the command successfully.
Message alert.
You are setting the ringer volume by pressing the T/VOLUME/S
keys on the telephone base.
the end of a message playback session.
NEW
AM
10:21
MSG #
01
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Appendix
Alert tones and lights
Lights
IN USE
On when the handset is in
use, or when the answering
system is answering an
incoming call.
On when a handset is being
registered.
Flashes when there
is an incoming call or
when a handset is being
deregistered.
Flashes when another
telephone is in use on the
same line.
/ANSWER ON
On when the
answering
system is on.
CHARGE
On when the
handset is charging
in the telephone
base or charger.
Lighted display
Lighted key pad
/SPEAKERSPEAKER
On when the
speakerphone is on.
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Appendix
Handset display screen messages
Screen display messages
BASE
is calling
Caller ID log
empty
Call
transferred
Calling
BASE
Calling
HANDSET X
Contact deleted
Directory empty
Directory full
Ended
HANDSET X
is calling
Incoming call
Intercom
Intercom ended
INTERCOM TO:
Line in use
Low battery
Microphone ON
Muted
New voicemail
No battery
No line
The telephone base is calling.
There are no entries in the caller ID history.
You have transferred an outside call to another device.
The handset is calling the telephone base (for intercom calls).
The handset is transferring an outside call to the
telephone base.
The handset is calling another handset (for intercom calls).
The handset is transferring an outside call to another handset.
A directory entry is deleted.
There are no directory entries.
The directory is full. You cannot save any new entries unless
you delete some current entries.
You have just ended a call.
Another system handset is calling.
There is a call coming in.
The handset is on an intercom call.
The intercom call has just ended.
You have started the intercom process, and need to enter the
number of the device you wish to call.
An extension phone, or one of the devices is in use.
The battery is low. You should charge the battery.
Mute is off so the other party can hear your voice.
The microphone is off. The other party cannot hear you.
There are new voicemail messages from your telephone
service provider.
The handset in the charger has no battery installed.
There is no telephone line connection.
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Appendix
Handset display screen messages
Screen display messages
No answer. Try
again
Number already
saved
Not available
at this time
Out of range OR
No pwr at base
** Paging **
Phone
Place in charger
Put HS on BASE to
register
Rec mem full
Rec mem low
Registering...
Please wait
Registration failed
Ringer off
Ringer muted
Saved
Speaker
TRANSFER TO:
The device(s) you are trying to transfer a call to is out of range,
off hook, or has no power.
The telephone number you have entered is already in the
directory.
Someone else is already using the directory or caller ID history.
The telephone base has lost power, or the handset is out
of range.
The cordless handset is paged by the telephone base.
The handset is on a call.
The battery is very low. The handset should be charged.
Screen display before handset registration.
The system recording time is full.
The system recording time is low.
The handset is registering to the telephone base.
The handset registration is not successful.
The ringer is turned off.
The ringer is off temporarily while the handset is ringing.
An entry has been successfully saved in the directory.
The handset speakerphone is in use.
You have started transferring a call, and need to enter the
desired device number or choose all devices.
Unable to call.
Line in use
XX Missed calls
XX New messages
Failed phone call (the telephone line is in use).
There are new calls in the caller ID history.
There are new messages in the answering system.
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Appendix
Telephone base display screen messages
Screen display messages
Caller ID log
empty
Call
transferred
Calling
HANDSET X
(for systems with three or
more handsets)
Contact deleted
Directory empty
Directory full
Ended
HANDSET X
is calling
Incoming call
Intercom
Intercom ended
INTERCOM TO:
Line in use
Microphone ON
Muted
New voicemail
No battery
No line
There are no entries in the caller ID history.
You have transferred an outside call to another cordless handset.
The telephone base is calling a handset (for intercom calls).
The telephone base is transferring an outside call to a handset.
A directory entry is deleted.
There are no directory entries.
The directory is full. You cannot save any new entries unless
you delete some current entries.
You have just ended a call.
Asystem handset is calling.
There is a call coming in.
The handset is on an intercom call.
The intercom call has just ended.
You have started the intercom process, and need to enter the
number of the handset you wish to call.
An extension phone, or one of the handsets is in use.
Mute is off so the other party can hear your voice.
The microphone is off. The other party cannot hear you.
There are new voicemail messages from your telephone
service provider.
The handset in the charger has no battery installed.
There is no telephone line connection.
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Appendix
Telephone base display screen messages
Screen display messages
No answer. Try
again
Number already
saved
Not available
at this time
** Paging **
Place in charger
Put HS on BASE to
register
Rec mem full
Rec mem low
Registering...
Please wait
Registration failed
Ringer off
Ringer muted
Saved
Speaker
TRANSFER TO:
The handset(s) you are trying to transfer a call to is out of
range, off hook, or has no power.
The telephone number you have entered is already in the
directory.
Someone else is already using the directory or caller ID history.
The telephone base is paging the cordless handset(s).
The battery is very low. The handset should be charged.
Screen display before handset registration.
The system recording time is full.
The system recording time is low.
The handset is registering to the telephone base.
The handset registration is not successful.
The ringer is turned off.
The ringer is off temporarily while the handset is ringing.
An entry has been successfully saved in the directory.
The handset speakerphone is in use.
You have started transferring a call, and need to enter the
desired handset number or choose all hansdets.
Unable to call.
Line in use
XX Missed calls
XX New messages
Failed phone call (the telephone line is in use).
There are new calls in the caller ID history.
There are new messages in the answering system.
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Appendix
Troubleshooting
If you have difficulty with your phone please try the suggestions below. For
Customer Service, visit our website at
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
•
Make sure you plug the battery connector securely into the cordless handset.
•
Make sure you plug the telephone line cord securely and firmly into the
•
telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 10 hours. For
•
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to
•
charge the handset before it shows Low battery. See page 7 for details.
Reset the telephone base. Unplug the electrical power. Wait for
•
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to
•
Battery installation and charging in this user’s manual on pages 7-8.
www.telephones.att.com or call
I cannot get a dial tone.
Try all the suggestions above.
•
Move the cordless handset closer to the telephone base. You might have
•
moved out of range.
If the previous suggestions do not work, disconnect the telephone base
•
from the telephone jack and connect to a different phone. If there is no
dial tone on that phone either, the problem is in your wiring or telephone
service. Contact your telephone service provider.
Your line cord might be malfunctioning. Try installing a new line cord.
•
I cannot dial out.
Try all the suggestions above.
•
Make sure you have a dial tone before dialing. The cordless handset might
•
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other
•
appliances might cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room with less background noise.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges might apply).
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Appendix
Troubleshooting
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the
•
power adapter into a different, working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You might have
•
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15
•
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can
•
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
Ensure you plug the telephone base in properly and the power is on.
•
Place the cordless handset in the telephone base for one minute to allow
•
the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You might have
•
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15
•
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can
•
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and the charge
•
light is not on, refer to The charge light is off or blinking (page 97).
•
Charge the battery in the cordless handset for at least 10 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to
•
charge the handset before it shows Low battery. Refer to the table on
page 7 for details.
You might need to purchase a new battery. Please refer to Battery
•
installation and charging in this user’s manual on pages 7-8.
94
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Appendix
Troubleshooting
I get noise, static, or weak signals even when I’m near the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber
•
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see page 6). The filter
prevents noise and caller ID problems as a result of DSL interference. Please
contact your DSL service provider for more information about DSL filters.
You may be able to improve the performance of your cordless phone
•
by installing your new telephone base as far as possible from any other
existing cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones can
•
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical
•
outlet. You might experience decreased performance while the microwave
oven is operating.
•
If you plug your phone in with a modem or a surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
Move your phone to a higher location. The phone might have better
•
reception in a high area.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
•
For increased sound quality while using the speakerphone, place the
handset on a flat surface with the dial pad facing up.
I hear other calls while using my phone.
•
Disconnect the telephone base from the telephone jack, and plug in
a different telephone. If you still hear other calls, call your telephone
service provider.
My cordless handset does not ring when I receive a call.
•
Make sure that the ringer is not off. Refer to Ringer volume on page 12 in
this user’s manual.
•
Make sure you plug in the telephone line cord securely into the telephone
base and the telephone jack. Make sure you plug in the power cord securely.
•
The cordless handset may be too far from the telephone base.
95
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Appendix
Troubleshooting
Charge the battery in the cordless handset for at least 10 hours. For
•
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
You may have too many extension phones on your telephone line to
•
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
The layout of your home or office might be limiting the operating range.
•
Try moving the telephone base to another location, preferably to a
higher location.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges might apply).
Test a working phone at the phone jack. If another phone has the same
•
problem, contact your telephone service provider (charges might apply).
Other electronic products can cause interference with your cordless
•
phone. Try installing your phone as far away as possible from electronic
devices such as television sets, VCRs, or other cordless telephones.
Completely remove the battery. Install the battery again and place the
•
cordless handset into the telephone base. Wait for the cordless handset to
reestablish its connection with the telephone base. Allow up to one minute
for this to take place.
Your line cord might be malfunctioning. Try installing a new line cord.
•
My calls cut in and out while I’m using my cordless handset.
Other electronic products such as HAM radios and other DECT phones can
•
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical
•
outlet. You might experience decreased performance while the microwave
oven is operating.
If you plug your phone in with a modem or surge protector, plug the
•
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
Move your telephone base to a higher location. The phone might have
•
better reception when installed in a high area.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges may apply).
96
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