VTech mi6866, mi6870, mi6895, VT6879 - V-Tech 5.8 GHz DSS, 6895 User Manual

www.vtechphones.com
1
Getting started . . . . . . . . . . . . . . . . . . . . . 4
Parts checklist for mi6896/6895 . . . . . . . . . . . . 4
Parts checklist for mi6870 . . . . . . . . . . . . . . . 5
Parts checklist for mi6866 . . . . . . . . . . . . . . . 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . 7
Choose a location . . . . . . . . . . . . . . . . . . . 7
Install handset battery . . . . . . . . . . . . . . . . . 7
Connect power to telephone base/handset chargers . 8
Connect to phone line . . . . . . . . . . . . . . . . . 8
Check battery indicator . . . . . . . . . . . . . . . . 9
Check for dial tone . . . . . . . . . . . . . . . . . . . 9
If you subscribe to DSL service . . . . . . . . . . . 10
Belt clip. . . . . . . . . . . . . . . . . . . . . . . . 10
Wall mounting . . . . . . . . . . . . . . . . . . . . 11
Registration . . . . . . . . . . . . . . . . . . . . . . . 12
To register a handset . . . . . . . . . . . . . . . . 12
To de-register all handsets. . . . . . . . . . . . . . 14
Handset layout . . . . . . . . . . . . . . . . . . . . . 15
Telephone base layout . . . . . . . . . . . . . . . . . 16
Basic operation . . . . . . . . . . . . . . . . . . . . 17
Handset icons . . . . . . . . . . . . . . . . . . . . 17
Handset LEDs . . . . . . . . . . . . . . . . . . . . 17
Telephone base LEDs . . . . . . . . . . . . . . . . 17
Handset operation . . . . . . . . . . . . . . . . . . . 18
Making calls . . . . . . . . . . . . . . . . . . . . . 18
Answering calls . . . . . . . . . . . . . . . . . . . 18
Flash function . . . . . . . . . . . . . . . . . . . . 18
Handset volume . . . . . . . . . . . . . . . . . . . 18
Redial . . . . . . . . . . . . . . . . . . . . . . . . 18
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 19
Intercom . . . . . . . . . . . . . . . . . . . . . . . 19
Call forward . . . . . . . . . . . . . . . . . . . . . 20
Call transfer . . . . . . . . . . . . . . . . . . . . . 20
Conference call . . . . . . . . . . . . . . . . . . . 21
Find handset . . . . . . . . . . . . . . . . . . . . . 21
Voice mail . . . . . . . . . . . . . . . . . . . . . . 21
Directory . . . . . . . . . . . . . . . . . . . . . . . . 22
Store a new entry . . . . . . . . . . . . . . . . . . 22
Characters by number . . . . . . . . . . . . . . . . 23
Review and dial entries . . . . . . . . . . . . . . . 24
Edit a directory entr y . . . . . . . . . . . . . . . . . 24
Delete a directory entry . . . . . . . . . . . . . . . 25
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 26
Caller ID - call waiting ID . . . . . . . . . . . . . . . 26
Review caller ID . . . . . . . . . . . . . . . . . . . 27
Store caller ID in your directory . . . . . . . . . . . 27
Dial from caller ID . . . . . . . . . . . . . . . . . . 29
Delete a caller ID record . . . . . . . . . . . . . . . 29
Handset settings . . . . . . . . . . . . . . . . . . . . 30
Ringer volume . . . . . . . . . . . . . . . . . . . . 30
Ringer tone. . . . . . . . . . . . . . . . . . . . . . 30
Key tone . . . . . . . . . . . . . . . . . . . . . . . 30
Language . . . . . . . . . . . . . . . . . . . . . . 31
Clear voicemail. . . . . . . . . . . . . . . . . . . . 31
Dial type . . . . . . . . . . . . . . . . . . . . . . . 31
Answering system operation . . . . . . . . . . . . . . 32
www.vtechphones.com
2
Turn your answering system on and off . . . . . . . 32
Day and time announcements . . . . . . . . . . . 32
To check day and time . . . . . . . . . . . . . . . . 33
Menu features . . . . . . . . . . . . . . . . . . . . 34
Outgoing announcement . . . . . . . . . . . . . . 34
Record outgoing announcement. . . . . . . . . . . 34
Listen to outgoing announcement . . . . . . . . . . 35
Message playback . . . . . . . . . . . . . . . . . . 35
Announcements . . . . . . . . . . . . . . . . . . . 36
Options during playback . . . . . . . . . . . . . . . 36
Delete all messages . . . . . . . . . . . . . . . . . 36
Record and play memos . . . . . . . . . . . . . . . 36
Record a memo . . . . . . . . . . . . . . . . . . . 37
Play back a memo . . . . . . . . . . . . . . . . . . 37
Call screening . . . . . . . . . . . . . . . . . . . . 37
Remote access . . . . . . . . . . . . . . . . . . . 37
Set the remote access code . . . . . . . . . . . . . 38
Remote answering system operation . . . . . . . . 38
Message alert . . . . . . . . . . . . . . . . . . . . 40
Announcement only mode . . . . . . . . . . . . . . 41
Turn the announcement only mode on or off . . . . 41
Customize the announcement only message . . . . 41
Base ringer . . . . . . . . . . . . . . . . . . . . . . 42
Number of rings . . . . . . . . . . . . . . . . . . . 42
Message window display . . . . . . . . . . . . . . 43
Headset operation . . . . . . . . . . . . . . . . . . . 44
Headset jack . . . . . . . . . . . . . . . . . . . . . 44
Operating range . . . . . . . . . . . . . . . . . . . 44
Batteries . . . . . . . . . . . . . . . . . . . . . . . . 45
Battery care and performance . . . . . . . . . . . . 45
Replace the handset battery . . . . . . . . . . . . . 45
Additional information . . . . . . . . . . . . . . . . 46
Troubleshooting . . . . . . . . . . . . . . . . . . . . 46
Maintenance . . . . . . . . . . . . . . . . . . . . . . 54
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 54
Important safety instructions . . . . . . . . . . . . . . 55
FCC, ACTA and IC regulations . . . . . . . . . . . . . 56
The RBRC® seal . . . . . . . . . . . . . . . . . . . . 58
Technical specications . . . . . . . . . . . . . . . . 59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 60
NEED HELP?
This manual has all the feature operations and troubleshooting you need to
install and operate your new VTech telephone. Please take the time to review
thoroughly to ensure proper installation so you can enjoy the benets of this
VTech innovative and feature rich product. You can also visit our website at
www.vtechphones.com for support, shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com.
Call VTech toll free from the US at 1-800-595-9511
Call VTech toll free from Canada at 1-800-267-7377
www.vtechphones.com
4
Getting started
1. Telephone base
2. Handsets (4)
3. Charger power adaptors (3)
4. Chargers (3)
5. Telephone line cord
6. Belt clips (4)
7. Batteries (4)
8. Quick start guide
9. Base power adaptor
10. Wall mount bracket
11. User’s manual
Parts checklist for mi6896/6895:
1. Telephone base
2. Handsets (4)
7. Batteries (4)
6. Belt clips (4)
5. Telephone line cord
9. Base power adaptor
11. User’s manual
Important!
Before using this telephone, you must read Important safety instructions on pages 55-56.
10. Wall mount bracket
8. Quick start guide
4. Chargers (3)
3. Charger power adaptors (3)
To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800- 595-9511. In Canad a , contact VTe ch Telecommunications Canada Ltd. at www.vtechcanada. com or 1-800-267-7377.
www.vtechphones.com
5
Getting started
Getting started
Parts checklist for mi6870:
1. Telephone base
2. Handsets (2)
7. Batteries (2)
6. Belt clips (2)
5. Telephone line cord
9. Base power adaptor
11. User’s manual
10. Wall mount bracket
8. Quick start guide
4. Charger
3. Charger power adaptor
1. Telephone base
2. Handsets (2)
3. Charger power adaptor
4. Charger
5. Telephone line cord
6. Belt clips (2)
7. Batteries (2)
8. Quick start guide
9. Base power adaptor
10. Wall mount bracket
11. User’s manual
www.vtechphones.com
6
Parts checklist for mi6866:
1. Telephone base
2. Handset
3. Belt clip
4. Telephone line cord
5. Battery
6. Quick start guide
7. Base power adaptor
8. Wall mount bracket
9. User’s manual
1. Telephone base
2. Handset
5. Battery
3. Belt clip
4. Telephone line cord
7. Base power adaptor
9. User’s manual
8. Wall mount bracket
6. Quick start guide
Getting started
Getting started
www.vtechphones.com
7
Getting started
Installation
Choose a location
For opti mum per f orm anc e of your cordless telephone system:
1. Choose a central location for your
telephone base.
2. Install your phone(s) as far away as
possible from any other cordless (wireless) devices such as cordless telephones, 802.11 wireless routers (for example, WiFi), etc.
3. Install your phone(s) as far away
as possible from other electronic equ i pment such as mi crow ave ovens, televisions, computers, etc.
4. Install your telephone equipment
away from heat sources and direct sunlight.
5. Avoid excessive moisture, dust or
extreme cold.
Install handset battery
1.
2.
1. Align the two holes in the plug with the socket pins, then sna p the plu g into place.
2. Place the battery in the compartment with the wires in the upper left corner.
3. Replace cover by sliding it upwards until it clicks into place.
4. Be sure to charge the bat ter y in the handset for a minimum of 16 hours before using your phone.
• Use only the provided VTech battery, or equivalent.
• Place the handset in its telephone base when not in use to ensure optimum performance.
• if you need to install your phone within the same room as other cordless phones or wireless products, you may need to select a different channel for your router and or change the channel on your phone’s handsets.

1
3
www.vtechphones.com
8
• If the battery has not been charged, place the handset in the telephone base, and allow it to charge for at least 16 hours.
• Use only the VTech power supply provided with your telephone.
Connect power to telephone base/handset chargers
1. Plug the power adaptor into an electrical outlet not controlled by a wall switch, and the connector into the power jack on bottom of the telephone base.
AC power outlet
Telephone outlet
Installation
2. Choose the location for your charger, and plug its power supply into an electrical outlet.
Connect to phone line
Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base Then plug the other end of the cord into the wall telephone outlet
AC power outlet
Getting started
www.vtechphones.com
9
Getting started
• If the phone will not be used for a long period of time, remove the battery to prevent possible leakage.
• If you have any trouble installing your phone, please refer to the Troubleshooting section near the end of this manual.
Installation
Check battery indicator
If you see WARNING CHECK BATTERY! on the handset display, it indicates one of the following:
1. There is no battery in your handset. You need to install the supplied battery into your handset (see
Install handset battery)
2. The battery needs to be replaced.
3. The battery has been installed incorrectly. Please reinstall (see Install handset battery) and/or
see the diagram in the battery compartment of the handset.
When in LOW BATTERY mode, the keypad sounds, backlighting and speakerphone features do not work. When the battery has been charged, these features will return to their normal function.
Check for dial tone
After the battery is charged, press on the handset. You should hear a dial tone. If not, see Troubleshooting.
LOW BATTERY
www.vtechphones.com
10
Installation
If you subscribe to DSL service (optional)
If you hear interference during conversations, and/or your caller ID features are not functioning
properly, and you subscribe to DSL service from your telephone company, install a noise lter to the
telephone line between the telephone base and the telephone line jack. Contact your DSL provider
to obtain a noise lter.
T e l ep h o ne line cord
Noise lter (For
DSL users)
To single telephone jack (RJ11C)
Belt clip (optional)
To remove
To attach
www.vtechphones.com
11
Getting started
The wall mount brackets are designed for use on standard wall mount plates only.
1. Follow the instruction on page 8 to connect the power to telephone base and phone line.
2. Line up the tabs on the wall mount adaptor with the holes at the bottom of the telephone base.
Snap the wall mount bracket rmly in place.
3. Mount the telephone base on the wall. Position the telephone base so that the mounting studs t into the holes on the wall mount bracket. Slide telephone base down on the mounting studs until it locks into place.
Wall mounting (optional)
www.vtechphones.com
12
NOT REGISTERED
Registration
PRESS FIND HNDST
4 SEC ON BASE
To register a handset
When rst purchased, all accessory handsets show NOT REGISTERED
on the screen. To register a handset:
1. Place the handset in a base unit or charger that is connected to a power
outlet. If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up handset and place in base or charger again.
The mi6866 comes with one registered handset (named Handset 1). Additonal handsets will be assigned numbers in the order they are registered (Handset 2, 3, 4). You can register a maximum
of four handsets.
The mi6870 comes with two registered handset (named Handset 1 and 2). You can register two
additonal handsets, which will be named Handset 3 and Handset 4.
The mi6896/6895 comes with four registered handset (named Handset 1, 2, 3, 4). Additional handsets (mi6803) are available from your local authorized dealers or from our website
at www.vtechphones.com in the U.S., or www.vtechcanada.com in Canada. Up to four extension handsets can be registered with the same telephone base, and two can be in
operation at the same time. Each additional handset purchased will have to be registered separately following the instruction which comes with the optional handset.
• When rst
purchased you need to charge your handsets
for ve minutes
before registering to telephone base.
• The handset number is used as the extension number.
• If the registration is not successful lift all handsets out of the telephone base or charger and place them back in the telephone base or charger. Try the registration process again.
www.vtechphones.com
13
Getting started
Four
seconds later:
2. On the telephone base:
• Press and hold FIND HANDSET for four seconds.
• Release FIND HANDSET once the IN USE light comes on.
After a while the handset will emit series of tones, the newly registered handset will be assigned the lowest extension number not previously assigned to another system handset (1-4) when successfully registered. Repeat steps 1 and 2 if handset does not successfully register to the telephone base within two minutes.
Registration
www.vtechphones.com
14
If you are replacing a handset on a system that has the maximum number of registered handsets or
wish to change the assigned handset number of your registered handsets, you must rst de-register
the handsets, then re-register all handsets.
To de-register all handsets
1. Press and hold FIND HANDSET on the main telephone base for 10 seconds.
2. When the IN USE light starts to ash, release the FIND HANDSET button.
3. Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds,
all handsets will be de-registered.
4. All handsets will show NOT REGISTERED.
NOT REGISTERED
Registration
• If the de-register process does not work you may need to reset the system and try again. To reset: pick up the handset and press .
Press the OFF
button and place the handset back into the telephone base.
www.vtechphones.com
15
Getting started
Handset layout
1. Earpiece
2. Caller ID/scroll down
3. Headset jack (2.5mm)
4. Talk/ash
5. Dial keys (0-9, *, #)
6. Redial/pause
7. Mute/remove
8. Display
9. Select/menu
10. Phonebook/scroll up
11. Volume control
12. Off/clear
13. Speaker
14. Intercom
1
2 3
5
6
7
9
12 13
14
4
8
10 11
www.vtechphones.com
16
1. In use indicator
2. Charge indicator
3. Setup
4. Volume control
5. Answer on/off
6. Change
7. Delete/skip/play/ stop/repeat
8. Time/set
9. Find handset
10. Record/memo
Telephone base layout
1
2 3
9 10
4
5
6 7
8
www.vtechphones.com
17
Handset LEDs
LED Description
• On when handset speakerphone is in use.
Basic operation
Handset icons
Icon Description
MUTE • Turns on when the microphone is muted.
NEW • Turns on when missed calls have not been reviewed.
• Turns on when the handset ringer is off.
• Low battery indicator or charging indicator.
Basic operation
Telephone base LEDs
LED Description
IN USE • On when the phone is being used.
• Flashes when an extension phone is being used.
CHARGE • On when the handset is charging in the base.
ANS ON/OFF • On when the answering system is on.
www.vtechphones.com
18
Handset operation
Making calls
• Press (or SPEAKER to use the handset speakerphone feature),
then dial the phone number.
-OR­ Dial the phone number rst, then press (or SPEAKER).
• To end your call press OFF or place the handset in its telephone base.
Answering calls
• Press , SPEAKER or any dialing keys.
• Press OFF to end your call or place the handset into its telephone base.
Flash function
You can use your phone with services such as call waiting. When you subscribe to call waiting service from your telephone company,
press /FLASH to switch to the new call when you receive a call waiting signal. Press /FLASH again to switch back to the original call.
Handset volume
The volume control is on the right side of the handset. During a call, press the VOL or keys to adjust the listening volume to a comfortable level. When you reach the maximum or minimum setting, a double beep will sound. (Follow these instructions to change the volume for the handset, speakerphone or headset.)
Redial
• When the handset is idle, press REDIAL/PAUSE to display the last ve
telephone numbers dialed from the handset (up to 32 digits for each number). Use or to scroll through the last ve numbers dialed. When the beginning or the end of the redial list is reached, a double beep will sound.
• The procedure to change the volume is the same for the handset earpiece, speakerphone and headset.
www.vtechphones.com
19
Basic operation
Handset operation
• If the redial memory is empty, and REDIAL is pressed, a double beep will sound.
• If the forward call is not answered in about 30 seconds, the external call will be returned to the originating handset.
Mute
• During a call, press MUTE to disable the microphone. You will not be
heard but you will be able to hear the other person. The screen will briey display MUTED:
• Press MUTE again to return to normal two-way conversatio n.
MICROPHONE ON will display briey.
Intercom
• When not on a call, press INT. The rst handset (HS1) will display:
• Press the number of the handset to be called using the dial keys (1-
4).
• The second handset (HS2) will ring and the screen will display:
• Press , SPEAKER, INT or any dialing key on HS2 to answer the
intercom call. The screen will display:
• Press or SPEAKER to dial the displayed number.
• Press REMOVE to erase the displayed number. You’ll hear a
conrmation beep.
• Press OFF to exit.
INTERCOM TO:
HANDSET 1 IS CALLING
INTERCOM
PHONE 00:00:15 MUTED
MUTE
www.vtechphones.com
20
Handset operation
• To end the call, press INT or OFF on either handset, or place the handset back in its telephone base.
If the called handset is out of range or on an external call, when paged, the display of the calling handset will show:
Call forward
An external call can be forwarded or transferred from one handset to another.
• If you are on an external call (HS1), you can forward the call to
another handset (HS2) by pressing and holding INT. HS1 will show FORWARD TO and you should input the number of the desired handset.
• HS2 will show INCOMING CALL and start ringing
• Press on the HS2 to answer. If the forwarded call is not answered within 30 seconds, the external
call will be returned to HS1 and the display will show CALL BACK, and ring for 30 seconds. If the returned call is not answered within 30 seconds, the external call will end automatically.
INTERCOM ENDED
UNABLE TO CALL TRY AGAIN
FORWARD TO:
CALL BACK
Call transfer
• While on an external call, a handset (HS1) can transfer the call to another system handset (HS2)
by pressing INT. The external call is put on hold automatically.
• Select the handset number to be transferred (1-4).
• HS1 will call and show CALLING HANDSET 2
• HS2 can pick up the transferred call will ring and the screen will show HANDSET 1 IS CALLING.
www.vtechphones.com
21
Basic operation
Conference call
It is possible to establish a conference call between two handsets and the external line. If one handset is already connected to the external line, the other can join the call conversation by pressing , a conference call will be established immediately. Both handsets will show:
Find handset
At the telephone base, press FIND HANDSET to page the handset up to 60 seconds.
• When the handset is not being used, press FIND HANDSET.
• To turn off the signal at the handset, press , SPEAKER or any dial pad key (0-9, *, #) on the handset, or press FIND HANDSET at the base. Press OFF to turn off the page.
Voice mail
If you subscribe to voice mail service provided by your telephone company, you can receive voice mail messages from callers. When you have a new voice mail, the screen will display NEW VOICE MAIL,
and the voice mail indicator will ash.
On how to access your voice mail, contact your local telephone company for further instruction.
Handset operation
PHONE 00:00:25
** PAGING **
• For the FIND HANDSET
function to work, the system handsets need to be in idle (off) mode.
HANDSET 1
NEW VOICE MAIL
• HS2 can pick up the transferred call by pressing , SPEAKER or INT.
• An intercom call is now established (the external call is still on hold) and HS1 and HS2 are able to talk to each other. HS1 or HS2 can hang up if they choose and conversation with the external call can resume. CALL TRANSFERRED will briey be displayed on HS1.
If the transferred call is not answered within 100 seconds, the intercome attempt will be automatically ended and the external call will return to the original party.
www.vtechphones.com
22
Directory
• All handsets share a common
directory, stored in the base. Entries entered into one handset are available at all handsets, and if a directory entr y is deleted, it will disappear from all handsets.
• While entering numbers, press and hold REDIAL/PAUSE to add pauses if necessary.
• If there is a duplicated number in the
directory, the display will show: ALREADY SAVED.
Your phone can store up to 50 entries (numbers with names) in memory. Each memory location can hold up to 32 digits for the number and 16 characters for the name. Only one handset can access the directory at a time. If a second handset attempts to reach the director y, NOT AVAILABLE
AT THIS TIME will be displayed on the second handset.
LIST FULL
ENTER NUMBER 800-595-9511_
Store a new entry
• Press MENU/SEL on the handset.
• With DIRECTORY highlighted, press SEL.
• Press to select STORE. Press SEL.
• You will be prompted to ENTER NUMBER. Use the dialing keys to enter the number to be stored in the directory. Press MUTE/REMOVE to backspace and make corrections. Press SEL when you are done entering the phone number.
• You will then be prompted to ENTER NAME. Use the dialing keys to spell the name (see the next page). Press SEL.
• A conrmation tone will sound, and the new directory entry will briey
be displayed.
If the directory is full, the handset will display LIST FULL.
If you wish to store a number from redial memory into the directory, press REDIAL/PAUSE then or to scroll to the desired redial number
from memor y. Press SEL.
ENTER NAME _
www.vtechphones.com
23
Basic operation
Directory
Characters by number
Pressing any particular key causes different characters to be displayed in the following order:
Characters by number of key presses
Key
1 2 3 4 5 6 7 8 9
1 # , - . &
A B C 2 a b c
D E F 3 d e f
G H I 4 g h i
J K L 5 j k l
M N O 6 m n o
P Q R S 7 p q r s
T U V 8 t u v
W X Y Z 9 w x y z
0
? ! / ( )
@
1
2
3
4
5
6
7
8
9
0
#
www.vtechphones.com
24
Directory
Review and dial entries
• Press MENU, with DIRECTORY highlighted, press SEL. With REVIEW in the rst line, press SEL.
- OR -
With the handset in idle, press to enter the directory. The rst
directory entry will be displayed.
• Scroll through the directory entries using and or enter the
rst character of the name to be searched (using the digit keys).
Continue pressing the or scroll keys, until you reach the entry to be dialed.
• Press or SPEAKER to dial the number.
Edit a directory entry
• Follow the steps in Review and dial entries (above) to reach the entry you wish to edit.
• Press SEL to enter number edit mode.
• Press and release MUTE/REMOVE to backspace, then press the digit keys to correct the number. Press and hold REDIAL/PAUSE to add pauses if necessary.
• Press SEL.
• Press MUTE/REMOVE to backspace and use the digit keys to enter the correct name.
• Press SEL. A conrmation tone will sound.
• When reviewing the directory, the second line of the display will show the phone number, up to 16 digits. For numbers longer than 16 digits,
only the rst 13
digits will be shown. Press * or # to scroll the phone number to see the additional digits.
• If there are no entries in the directory, when it is accessed,
DIRECTORY EMPT Y will
display.
> DIRECTORY CALL LOG
EDIT NUMBER 800-595-9511_
EDIT NAME VTech Com_
www.vtechphones.com
25
Basic operation
Delete a directory entry
• Follow the steps in Review and dial entries (page 24) to reach
the entry to be deleted.
• Press MUTE/REMOVE to delete the entry. A conrmation tone
will sound.
• The handset will then advance to the next entry, if any.
Directory
www.vtechphones.com
26
Caller ID
Caller ID - call waiting ID
Your phone is capable of displaying the number of the caller before the call is answered (caller ID or CID). If the number is already in the directory, the name of the caller will also be displayed. Your phone can hold up to 50 CID entries.
• The handset display informs you when there are calls that have not been answered by a system handset. These are missed calls. If you
answer a call before the information appears on the screen, it will not be in the caller ID log.
• After all missed CID records are reviewed, the screen will show:
• The NEW icon in the lower left corner indicates the call has not yet been reviewed.
Your phone can also display the name and number of the call waiting caller, (call waiting caller ID,) so you can decide whether to answer the incoming call, or continue with the current conversation
HANDSET 1
Due to regional
incompatibilities, CID information may not be available for every incoming call. In addition, the calling parties may intentionally block their names and/or phone numbers from being sent.
These are
subscription services provided by most regional telephone service providers. You must subscribe to these services to enjoy
the benets of these
features. If you do not subscribe to CID services, you can still use your phone and the other features it offers.
HANDSET 1
5 MISSED CALLS
www.vtechphones.com
27
Basic operation
Caller ID
Review caller ID
You can enter caller ID review mode by pressing when the handset is idle, the handset will enter caller id review mode. Or:
• With the handset idle (off), press MENU.
• Press to scroll to CALL LOG.
• Press SEL. Use and to scroll through the call log entries.
When the beginning or the end of the call log is reached, a double beep will sound.
• If the call log is full, the oldest entry is deleted to make room for the new call. If the call log is empty the following message
is displayed when you try to review CID records:
Store caller ID in your directory
• Follow the steps in Review caller ID (above) to nd the record to be stored.
• The phone number in the caller ID log was sent by the phone company. You may have to dial the number differently. Press the # key repeatedly to see the different dialing options. You can add or remove the initial 1 and/or the area code. The various dialing options are:
• Press SEL to store the displayed number.
• If the caller ID record contains both name and number, the name and number will be stored after pressing SEL.
• If the record does not contain a name, you will be prompted to EDIT NAME and the screen will show:
>CALL LOG RINGER VOLUME
EDIT NAME VTech Com_
CALL LOG EMPTY
• Press OFF any
time to exit the caller ID log.
• All handsets share a common caller ID log, stored in the base, If a call log entry is deleted, it will disappear from all handsets.
595-9511
1-595-9511
800-595-9511
1-800-595-9511
www.vtechphones.com
28
Caller ID
• If the caller ID record does not contain a number, you will be
prompted to EDIT NUMBER, and the screen will show:
• After the entry has a name and number, press MENU/SEL
to save. A conrmation beep will sound and the screen will
display:
• If both the name and number are missing, for example, as in a private listing, nothing will be stored, and the screen will display:
• If the number already exists in the directory, the entry will not be stored, and the screen will show:
• If the directory is full, the screen will show:
LIST FULL
ALREADY SAVED
UNABLE TO SAVE
EDIT NUMBER 800-595-9511_
SAVED
www.vtechphones.com
29
Basic operation
Caller ID
Dial from caller ID
• Follow the steps in Review caller ID (page 27) to nd the entry
to be dialed.
• To change how the number will be dialed, press # repeatedly
to scroll through the various dialing options. The dialing options are:
• Press or SPEAKER to dial the number.
Delete a caller ID record
• Follow the steps in Review caller ID (page 27) to nd the
record to be deleted.
• Press REMOVE to delete the record. A conrmation beep will
sound and the previous CID record will be displayed.
Delete all caller ID entries
• To delete all caller ID records when you are reviewing the call
log, press and hold REMOVE. The screen will display DELETE ALL CALLS? Press SEL to conrm. Press OFF to return to the call log record previously displayed.
• The phone number in the caller ID log was sent by the phone company. You may have to dial the number d i f f e r e n t l y . Press the # key r e pe a te d ly t o see the different di aling optio ns. You can add or remove the initial 1 and/or the area code.
595-9511
1-595-9511
800-595-9511
1-800-595-9511
www.vtechphones.com
30
Handset settings
• The handset will not ring when a call comes in if ringer volume is at the lowest setting.
Ringer volume
• With the handset in idle (off) mode, press MENU then press or until RINGER VOLUME is shown.
• Press SEL. You will hear a sample of the ringer.
• Press , or a digit (0 through 6). You will hear a sample of the new ringer volume and the volume bar will be increased or decreased each time the setting is adjusted. At the lowest setting the display will show:
- OR -
• With the handset in idle (off) mode, press or of the volume control on the side of handset will directly go to ringer volume menu.
• Press or to adjust the ringer volume and the ringer volume will be saved automatically.
Ringer tone
• With the handset in idle (off) mode, press MENU then press or until RINGER TONE is displayed.
• Press SEL. Then press , or a digit (0 through 9) to sample the ring tones.
• Press SEL to conrm.
Key tone
• With the handset in idle (off) mode, press
MENU
then press or to
until KEY TONE
is displayed.
• Press SEL. The current setting will be shown. Press or to see ON or OFF. When set to ON, the handset will emit a beep whenever a key is pressed.
• When the desired option is shown, press SEL. Key tone is preset to
ON.
www.vtechphones.com
31
Basic operation
Language
• From the idle (off) mode, press MENU then press or until LANGUAGE is displayed.
• Press SEL. Press or to choose between English, French or Spanish.
• Press SEL to conrm. (The language is preset to English.)
Clear voice mail (CLR voice mail)
• From the idle (off) mode, press MENU then press or to until CLR VOICEMAIL is displayed.
• Press SEL.
• Press SEL again to conrm or press CLEAR to exit.
Dial type
• From idle (off) mode, press MENU then or to DIAL TYPE.
• Press SEL then or to scroll to TONE (touch tones) or PULSE (rotary).
• Press SEL to conrm. The dial type is preset to TONE.
Handset settings
LANGUAGE ENGLISH
>DIAL TYPE DIRECTORY
>CLR VOICE MAIL DIAL TYPE
TURN INDICATOR
OFF?
• This function only cancels the indication of voicemail on the handset display. It does not cancel the actual voicemail status at the telephone company.
• When the phone is set to pulse, it is possible to switch to temporary tone during a call by pressing *TONE. Once pressed, tone will be used for rest of the call. After hanging up, the phone will return to pulse for the next call.
DIAL TYPE PULSE
www.vtechphones.com
32
Your cordless telephone system provides you with leading edge digital technology with an answering system that can record up to 99 messages, or approximately 15 minutes of recording time. Each
message can be no longer than four minutes.
Turn your answering system on and off
Press ANS ON/OFF on the base to turn the answering system on or off. When the system is on, ANS ON/OFF will light up, the system will answer calls, and incoming messages can be recorded.
Day and time announcements
To set day and time
Before playing each recorded message, the answering system announces the day and time the message was received. Set the day and time by pressing TIME/SET twice. You can change settings by pressing
CHANGE, and you can advance to the next type of setting by pressing TIME /SET again. See the following page for detailed instructions.
Answering system operation
• When your answering system is powered off, you can still play your messages and change the answering system settings.
www.vtechphones.com
33
Basic operation
Answering system operation
Before using the answering system, you should follow the steps to set the day and time, so messages are dated correctly. Each time you press and release the CHANGE button on the telephone base, the day, hour, minute, or year advances by one unit. When you hear the correct setting, press TIME/SET to move to the next setting. Pressing and holding the CHANGE button when setting the day and time will increase the minutes or years by 10.
1. Press TIME/SET, the system announces the current setting.
2. Press TIME/SET again.
3. The answering system will announce the current day setting. Press CHANGE on the base until
you hear the correct day.
4. Press TIME/SET, the system announces the current hour setting.
5. Press CHANGE until you hear the correct hour.
6. Press TIME/SET, the system announces current minute setting.
7. Press CHANGE until you hear the correct minute.
8. Press TIME/SET, the system announces the current year setting.
9. Press CHANGE until you hear the correct year.
10. Press TIME/SET to conrm. The system announces the new time and day setting followed by a
conrmation beep.
To check day and time
Press TIME/SET at any time and the system will announce the current setting without changing it.
• If you have caller ID service, the time will automatically be updated whenever caller ID information is delivered. However, since the date, rather than the day, is delivered, you have to program the year once, so the system can derive the day of the week.
www.vtechphones.com
34
Answering system operation
Menu features
System announces Description
Announcements Outgoing message to tell callers to leave a message.
Remote access code Set code to access remotely from a touch tone phone.
Message alert Beeps every 10 seconds when there are new messages.
Outgoing message only. No recording of incoming messages.
Base ringer Turn base ringer on or off.
Number of rings Change the number of times the system rings before it answers a call, (2, 4, 6 or toll saver).
Outgoing announcement
Your answering system is pre-programmed with an announcements for normal (answer and record) mode and announcement only mode. If the phone is set up to record messages, the phone answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with a recording of your own.
Record outgoing announcement
1. Press SETUP, the system announces “Announcement. Press PLAY
or press RECORD. To continue set up, press SETUP.”
2. Press REC/MEMO. After you hear “Record after the tone. Press
STOP when you are done,” speak toward the MIC to record an announcement for up to 90 seconds.
3. The elapsed time (in seconds) is shown in the message window when recording.
Announcement only, record no message
www.vtechphones.com
35
Basic operation
Answering system operation
4. Press PLAY/STOP / when you have nished recording. The
system will play back your recorded message and then save it.
Listen to outgoing announcement
1. Press SETUP.
2. Press PLAY/STOP / .
Delete outgoing announcement
1. Press SETUP.
2. Press PLAY/STOP / to begin playback.
3. During playback, press DELETE to delete your announcement.
4. The system will conrm deletion and announce “Announcement deleted.”
When your announcement is deleted, calls will be answered with the programmed announcement “Hello. Please leave a message after
the tone.”
Message playback
Press PLAY/STOP / to listen to new messages. The system will announce the number of new messages recorded and then play them. If there are no new messages, all old messages will be played.
www.vtechphones.com
36
Answering system operation
Announcements
1. When play back be gins , you will hear th e tot al nu mber of messages.
2. Before each message, you will hear the day and time it was received.
3. After the last message, you will hear “End of messages.”
4. If the system has less than ve minutes of recording time left, the
time remaining will also be announced.
Options during playback
1. Press or to adjust the speaker volume.
2. Press SKIP to skip to the next message, or press and hold to speed up message playback.
3. Press REPEAT to repeat the message currently playing. Press twice to listen to the previous message, or press and hold to slow down message playback.
4. Press DELETE to delete the message currently playing.
5. Press PLAY/STOP / to stop playback.
Delete all messages
To delete all old messages, press and hold DELETE while the phone is idle (not during a call or during message playback). New messages (which have not yet been reviewed) will not be deleted.
Record and play memos
Memos are messages recorded by you or other household members intended for yourself or anyone else who uses the answering system. They are saved, played back, and deleted like incoming messages from other callers.
www.vtechphones.com
37
Basic operation
Answering system operation
Record a memo
1. Press REC/MEMO.
2. The system will announce “Record after the tone. Press STOP
when you are done.”
3. Speak toward the MIC to record a memo for up to four minutes.
4. The timer shows the elapsed time (in seconds) in the message window when you are recording.
5. When nished recording, press PLAY/STOP / to save the memo. The system announces “Recorded” to conrm.
Play back a memo
See Message playback (page 35) about retrieving memos.
Call screening
If you wish to listen to caller’s leaving their message before choosing to answer a call:
1. Set the playback VOL on the base to a level greater than one by pressing or to adjust the message playback volume.
2. If you decide to answer a call while the caller is leaving a message, simply press TALK/FLASH on the handset. The answering system will stop recording.
Remote access
To retrieve new messages from any touch tone phone from a remote location, a two digit access code is required. The remote access code can be any two digit number between 10 and 99. The remote access code has been set to 19 at the factory but it can be changed it to any two digit number any time for your convenience.
• Memos less than one second will not be recorded. You can record a memo up to four minutes long.
www.vtechphones.com
38
Answering system operation
Set the remote access code
1. Press SETUP twice and you will hear “Remote access code. To change the setting, press
change.”
2. Because the remote access code was set to 19 at the factory, press CHANGE and you will hear
the default code “19.”
3. Press and release CHANGE to advance the remote access code number by one. Press and hold CHANGE to advance the remote access code by 10.
4. When the desired number is heard. Press SETUP to save and advance to the next menu option or press PLAY/STOP / to save and exit.
Remote answering system operation
1. From any touch tone telephone, dial your telephone number.
2. While the outgoing announcement is playing, enter your two-digit remote access code.
3. Hang up to end the call and save all undeleted messages.
If you pause for more than 10 seconds during remote access, you will hear a help menu listing all features and commands. If no command is entered for the following 20 seconds, the call will end automatically.
www.vtechphones.com
39
Basic operation
Answering system operation
Purpose Press Action
Play all messages in the mailbox
Play new messages in the mailbox
Delete a message
Delete all old messages
Repeat a message
Repeat the previous message
Stop
Skip a message
1
2
3
3 3
4
4 4
5
6
Listen to new messages. If there are no new messages, all messages will be played back.
Delete message currently playing.
Press when any message is playing to delete all old (previously reviewed) messages.
Press to repeat current message.
Press to repeat previous message.
Press to stop messages from being played.
Press to skip to the next message.
Plays all new (not previously listened to) messages.
www.vtechphones.com
40
Answering system operation
Review announcement
Record announcement
Record memo
Review remote access code
Change remote access code
Turn system off
Turn system on
#7
*7
8
#9
*9
0
0
Listen to current outgoing announcement.
Press af ter he a r in g t h e b e e p . Re c o r d y o u r new announcement. Press 5 to stop recording. The system will
play back the announcement for conrmation.
Press after hearing the beep. Speak after the system announces “Record after the tone. Press STOP when you are done.” Start recording your memo. Press 5 to stop.
Listen to current remote access code.
Change remote access code.
When the system announces, “Answering machine off,” press 0 again to turn the system back on.
When the system is off, it answers after 10 rings and announces, “Please enter your remote access code.” Enter your remote access code.
• Your phone may not respond to remote access commands if tones produced by the telephone are too short. Hold the buttons down longer if this occurs.
• If accessing from a touch tone telephone, press #5 to stop recording.
Purpose Press Action
Message alert
The message alert function produces an audio tone to remind you that there are new messages on the answering system.
1. Press SETUP three times, the system announces Message alert. To change the setting, press
CHANGE .
www.vtechphones.com
41
Basic operation
Answering system operation
2. Press CHANGE to conrm the current status; On or Off is also
displayed on the message window.
3. Press CHANGE again to change the setting.
4. Press SETUP to save and advance to the next menu option or press PLAY/STOP / to save and exit.
When the message alert function is turned on, the base beeps every 10 seconds, and PLAY/STOP / and the number of messages in
the message window ash when there are new messages. If PLAY/ STOP / and the number in the message window are on steadily,
there are no new messages.
Announcement only mode
In announcement only mode, callers hear an announcement but cannot leave messages. When announcement only is turned on, calls are answered with the pre-recorded announcement “We’re sorry. Messages to this number cannot be accepted” or the customized message.
Turn the announcement only mode on or off
• Press SETUP four times, the system announces “Announcement on ly. Re cord no messages. To ch ange the setti ng, pres s CHANGE.”
• Press CHANGE until you hear the desired option (on or off).
• Press PLAY/STOP / to save and exit.
Customize the announcement only message
1. Press SETUP four times, the system announces “Announcement on ly. Re cord no messages. To ch ange the setti ng, pres s
CHANGE .
• In some areas, tone dial phone from a remote location phone may not function due to telephone line conditions such as line noise, echo, etc.
www.vtechphones.com
42
Answering system operation
2. Press CHANGE until you hear the on option.
3. Press SETUP three times, the system announces “Announcement. Press PLAY or press RECORD.
To continue setup, press SETUP.
4. Press REC/MEMO. The system will announce, “Record after the tone. Press STOP when you are done.” Speak toward the MIC to record an announcement for up to 90 seconds.
5. The elapsed time (in seconds) will be shown in the message window when you record.
6. Press PLAY/STOP / when you have nished recording. The system will play back your recorded message before saving it.
Base ringer
1. Press SETUP ve times, the system announces “Base ringer. To change the setting, press
CHANGE .
2. Press CHANGE to conrm.
3. Press CHANGE again to change the setting.
4. Press SETUP to save your selection and advance to the next setup option, or press PLAY/STOP
/ to save and exit.
Number of rings
This function sets the number of rings before the answering system picks up the call. With toll saver activated, the answering system alerts you to new messages when calling remotely by picking up the incoming call after two rings. When retrieving messages from a location where long distance charges apply, you may disconnect your call after 3 rings to avoid long distance charges.
1. Press SETUP six times, the system announces “Number of rings. To change the setting, press
CHANGE .
2. Press CHANGE to conrm the current status, which is also displayed on the message window.
3. Press CHANGE to set the number of rings to 2, 4, 6 or toll saver.
4. Press SETUP to save and advance to the next setup option, or press PLAY/STOP / to save and exit.
www.vtechphones.com
43
Basic operation
Answering system operation
Message window display
Display
0
1 - 98
1 - 8
10 - 99
1 - 99 (counting)
99 (ashing)
F (ashing)
CL (ashing)
A
--
-- (ashing)
On or OFF
02, 04, 06, tS
Explanation
No messages.
Total number of messages and memos, or message number currently
playing. Number ashes if there are new messages.
Playback volume level selected when VOL or is pressed.
Current remote access code while setting.
Elapsed time while recording a mem o or announc ement up to 90 seconds.
Memo or ann ouncement recordi ng excee ds maxi mum time of 99 seconds.
Memory is full. Messages must be deleted before new messages can be recorded.
Clock needs to be set.
Announcement only mode is on.
Answering system is answering a call or being accessed from a remote location.
System is in programming mode.
Displayed for one second when any answering system setting is turned on or off.
Change number of rings until the system answers the call.
www.vtechphones.com
44
• To purchase a headset, visit us on the web at www. vtechphones.com or call VTech Customer Service at 1-800-595-
9511. In Canada, contact VTech Telecommunications Canada Ltd. at www. vtechcanada.com or 1-800-267-7377.
Headset jack
You can use this telephone handsfree when you install any VTech 2.5 mm headset, purchased separately.
Plug the headset into the jack located on the left
side of the handset (under the small rubber ap).
Do not force the connection, but make sure the
plug ts securely.
Headset operation
Operating range
Thi s cordle s s tele p hone op e rate s withi n the ma xi mum po wer al lowe d by th e Feder al Communications Commission (FCC). Even so, this handset and telephone base can communicate only over a certain distance - which can vary with the locations of the telephone base and handset,
the weather, and the construction of your home or ofce.
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect well when you press . Move closer to the telephone base, then press to answer the call.
If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the telephone base.
If you move out of range without pressing OFF, the phone will be left off the hook. To hang up properly, walk back into range, periodically pressing OFF.
www.vtechphones.com
45
Basic operation
Batteries
Battery care and performance
After the battery is fully charged, you can expect the following performance:
Operation Operating time
While in use (talking) up to 7.5 hours
While not in use (standby*) up to 3.5 days
* Handset is off the telephone base or charger but not in use.
• The battery needs charging when: — A new battery is installed in the handset.
— The phone beeps twice every ve seconds.
— The screen displays LOW BATTERY and the low battery icon.
• Place the handset in the telephone base so the CHARGE light turns on. The battery is usually fully
charged in about 16 hours.
• You can keep the battery fully charged by returning the handset to the telephone base after each use.
• If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced.
• To reduce the
risk of re or
injury to persons or damage to the telephone, read and follow these instructions carefully: Charge the battery provided with
or identied for
use with this product only in accordance with the instructions and limitations
specied in the
user’s manual.
Replace the handset battery
1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward.
2. Lift out the old battery and disconnect.
3. Align the two holes in the new battery’s plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in Installation, on page 7.
4. Replace the cover by sliding it up into place.
5. The new battery must be fully charged before installing it into the phone. Place the handset in the telephone base and allow it to charge for at least 16 hours the
rst charge. The telephone might operate before that, but for best performance,
let the battery charge fully.

www.vtechphones.com
46
Troubleshooting
If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after
trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.
Problem Suggestion
My phone doesn’t work at all.
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is plugged rmly into the telephone base and the telephone
wall jack.
• Disconnect the AC adapter for a few minutes, and then reconnect it.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its telephone base when not in use.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset.
• You may need to purchase a new battery, please refer to the battery sections in this user’s manual.
I cannot get a dial tone.
• Try all the suggestions above.
• Move the handset closer to the telephone base. You might have moved out of range.
• Your line cord might be malfunctioning. Try installing a new line cord.
• If the previous suggestions don’t work, disconnect the telephone base from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.
www.vtechphones.com
47
Troubleshooting
Problem Suggestion
I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd
the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
• Make sure your phone is set to the correct dial mode for the type of service that you have
(pulse or touchtone). Refer to the Handset Setting section of this user’s manual to set the dial mode.
• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company.
• Eliminate any background noise. Noise from a television, radio or other appliance may cause
the phone not to dial out properly. If you cannot eliminate the background noise, rst try muting
the handset before dialing, or dialing from another room in your home with less background noise.
Additional information
www.vtechphones.com
48
Problem Suggestion
UNABLE TO CALL TRY AGAIN displays
on my handset.
• Move the handset closer to the telephone base. You might have moved out of range.
• If the handset is in its telephone base and the charging light does not light, refer to the charge light is off in this troubleshooting guide.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset.
• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.
The battery does not hold a charge.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its telephone base when not in use.
• You may need to purchase a new battery, please refer to the battery sections in this user’s manual.
• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.
If you subscribe to DSL service
If you hear noise during conversations and/or your caller ID features aren’t functioning properly,
install a noise lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a noise lter.
I hear other calls while using my phone.
• Disconnect your telephone base from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.
Troubleshooting
www.vtechphones.com
49
Additional information
Problem Suggestion
I get noise, static, or weak signal even when I’m near the telephone base.
• Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by:
a. positioning your new phone as far away as possible from any other existing cordless
telephone system that is already installed in your home to avoid the two systems interfering with each other.
b. positioning your telephone base as far as possible from your router, computer or any other
computer devices.
c. selecting channels four through 10 for your router (refer to your router’s user manual for
more information).
• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.
• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.
• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)
Troubleshooting
www.vtechphones.com
50
Problem Suggestion
My handset does not ring when I receive a call.
• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged rmly into the telephone base and the telephone
jack. Make sure the power cord is plugged in.
• You may be too far from the telephone base.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its telephone base when not in use.
• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.
• The layout of your home or ofce might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper oor.
• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)
• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.)
• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones
• Your line cord might be malfunctioning. Try installing a new line cord.
Troubleshooting
www.vtechphones.com
51
Additional information
Problem Suggestion
My calls fade or cut in and out while I’m using my handset.
• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.
• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will get better reception not installed in a low area.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
The charge light is off. • Clean the handset and telephone base charging contact each month using a pencil eraser or
cloth.
• Make sure the power and line cords are plugged in correctly and rmly.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset.
• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.
Troubleshooting
www.vtechphones.com
52
Problem Suggestion
My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller’s telephone companies must use caller ID compatible equipment.
My answering machine is not recording messages.
• Make sure system is turned ON (the ANS ON/OFF key is illuminated).
• Make sure the announce only feature is set to OFF.
I cannot hear recorded messages.
• Using the telephone base volume control, raise the volume to a comfortable listening level.
CL is ashing in
the telephone base message display window.
• You need to set the day and time. Refer to the section(s) on setting day and time in this user’s manual.
• Make sure announce only feature is set to OFF.
Common cure for electronic equipment.
If the unit does not seem to be responding normally, then try putting the handset in its telephone base. If it does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the handset battery, and spare battery, if applicable.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Re-install the battery(ies).
6. Wait for the handset to re-establish its link with the telephone base. To be safe, allow up to
one minute for this to take place.
Troubleshooting
www.vtechphones.com
53
Additional information
Troubleshooting
Problem Suggestion
I lost a handset and just bought a new one. How do I register the new one ?
• Press and hold FIND HANDSET on the main telephone base for 10 seconds.
• When the IN USE light starts to ash, release the FIND HANDSET button.
• Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds,
all handsets will be de-registered.
• All handsets will show NOT REGISTERED.
• Place the handset in its charger (connected to a power outlet.) If PRESS FIND HNDST 4 SECS ON BASE does not appear on the screen after a few seconds, lift up handset and place in the charger again.
• On the main telephone base,
• Press and hold FIND HANDSET key for four seconds.
• Release FIND HANDSET key when IN USE light is on.
• The LCD screen on the telephone base will show, HS REGISTERED.
• The handset will show HS REGISTERED and beep once.
After about 10 seconds the handset will emit a tone and the handset will be assigned the lowest extension number not previously assigned to another system handset (1-4) when successfully registered. Repeat steps 1 and 2 if handset is not registered within two minutes.
www.vtechphones.com
54
Maintenance
Taking car e of your tele phone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
What does this limited warranty cover?
• The man ufacture r of this VTech Pr oduct war rants to th e holder of a v alid proof o f purchas e (“Cons umer” or “ you”) th at the Prod uct and all a ccesso ries provi ded in the s ales pack age (“Prod uct” ) are free fro m defects i n material a nd workma nship, pur suant to the f ollowin g terms and c onditio ns, when in stalled a nd used nor mally an d in accord ance wit h the Produ ct operati ng instru ctions . This limi ted warrant y extends only to th e Consume r for Produc ts purch ased and us ed in the Uni ted States o f Americ a and Canad a.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
• Duri ng the limi ted warran ty perio d, VTech’s auth orized ser vice represent ative will r epair or rep lace at VTech’s op tion, wit hout char ge, a Materi ally Defec tive Produ ct. If we re pair the Pro duct, we may use new or r efurbis hed repl acement pa rts. If we c hoose to re place th e Product , we may replac e it with a new o r refurbi shed Prod uct of the s ame or simil ar design . We will retai n defect ive parts , modules , or equipm ent. Repa ir or replac ement of th e Produc t, at VTech’s opti on, is your excl usive rem edy. VTech will ret urn repai red or repl acement Pr oducts t o you in workin g conditi on. You should ex pect the r epair or rep lacemen t to take appr oximately 3 0 days.
How long is the limited warranty period?
• The limited war ranty pe riod for th e produc t extends f or ONE (1) YEAR from th e date of purc hase if we re pair or repl ace a Materi ally Defe ctive Prod uct unde r the terms of t his limit ed
wa rranty. Thi s limited wa rranty a lso appli es to repair ed or repla cement Pro ducts fo r a period of e ither (a) 90 days f rom the date t he repair ed or repla cement Pro duct is sh ipped to yo u or (b)
t he time rem aining on t he origin al one-yea r warrant y; whiche ver is longe r.
What is not covered by this limited warranty?
This limited warranty does not cover
1. Product t hat has bee n subjec ted to misus e, accide nt, shipp ing or other p hysical d amage, imp roper ins tallati on, abnor mal operat ion or hand ling, neg lect, in undatio n, re, water or ot her liqui d
i ntrusio n; or
2. Product t hat has bee n damaged d ue to repair, alt eration or m odic ation by anyon e other tha n an authori zed serv ice repre sentati ve of VTech; or
3. Product to th e extent th at the prob lem experi enced is c aused by sig nal cond itions, n etwork re liabili ty, or cable or a ntenna syst ems; or
4. Product t o the exten t that the pro blem is ca used by use wi th non-V Tech electri cal acce ssorie s; or
Warranty
www.vtechphones.com
55
Additional information
Warranty
5. Product who se warran ty/quali ty sticke rs, Produ ct serial n umbers p lates or ele ctronic s erial num bers have be en removed , altered or r endered i llegibl e; or
6. Product pur chased , used, ser viced , or shippe d for repair f rom outsi de the Unit ed States of A merica o r Canada, or u sed for co mmercia l or institu tional pu rposes (i ncludi ng but not lim ited to
Produc ts used for r ental pur poses); or
7. Product r eturned w ithout val id proof of p urchase (s ee 2 below); or
8. Charges fo r install ation or set u p, adjustm ent of cust omer cont rols, and in stallat ion or repa ir of systems o utside th e unit.
How do you get warranty service?
• To obtain war ranty ser vice in the Unite d States of Am erica, c all 1-800 -595-9511 for instru ctions r egardin g where to retu rn the Prod uct. Bef ore callin g for serv ice, plea se check t he user’s m anual. A che ck of the Pro duct co ntrols an d features may s ave you a serv ice call .
• Exc ept as prov ided by app licabl e law, you assum e the risk of l oss or dama ge during t ransit an d transpo rtatio n and are res ponsibl e for delive ry or hand ling char ges incu rred in the t ranspor t of Produc t (s) to the serv ice loc ation. VTech w ill return r epaired or r eplaced p roduct u nder this l imited war ranty to yo u, transp ortati on, delive ry or hand ling char ges prepa id. VTech ass umes no risk for d amage or lo ss of the Pro duct in tr ansit.
• If the Product f ailure is no t covered by t his limite d warrant y, or proof of purc hase doe s not meet th e terms of thi s limited wa rranty, VTech w ill notif y you and wil l request t hat you autho rize the
c ost of repa ir prior to any f urther r epair act ivity. You must pay fo r the cost o f repair and r eturn shi pping cos ts for the re pair of Prod ucts that a re not covere d by this lim ited warran ty.
What must you return with the Product to get warranty service?
1. R eturn the en tire orig inal pack age and con tents inc luding th e Product t o the VTech ser vice location a long with a d escrip tion of the m alfunct ion or dif cult y; and
2. Include “ valid proof of purc hase” (sale s receip t) identif ying the Pr oduct pu rchase d (Product m odel) and t he date of pur chase or re ceipt; an d
3. Provid e your name, co mplete an d correc t mailing ad dress, an d telepho ne number.
Other Limitations
• This wa rranty is t he compl ete and exclu sive agree ment bet ween you and V Tech. It super sedes all o ther writ ten or oral c ommunic ations re lated to thi s Product . VTech provi des no othe r
wa rrantie s for this pro duct. Th e warrant y exclusiv ely descr ibes all of V Tech ’s responsi bilitie s regardi ng the prod uct. The re are no othe r express wa rranties . No one is aut horized to m ake
m odica tions to thi s limited w arranty a nd you shoul d not rely on a ny such mod icati on.
• State Law Rig hts: This war ranty gi ves you spe cic leg al rights , and you may als o have other ri ghts whic h vary fro m state to sta te.
Lim itation s: Implied warr anties, in cluding th ose of tness fo r a particul ar purpose an d merchant abilit y (an unwritten war ranty that th e Product is t for or dinary us e) are limited to one year from
date of purcha se. Som e states /provin ces do not al low limi tations on how long an imp lied war ranty lasts, so the above l imitatio n may n ot appl y to yo u. In no event shall VTech be liable for
any indir ect, sp ecial, in cident al, cons equenti al, or simi lar damag es (incl uding, bu t not limi ted to los t prots o r revenue, in abilit y to use th e Produc t or other a ssocia ted equip ment, th e cost of
substit ute equipme nt, and claims by third par ties) result ing from the use of this Produc t. Some states/p rovince s do not allow the exclusion or limi tation of incid ental or conse quentia l damages, so the abov e limitati on or exclus ion may not ap ply to you.
Please retain your original sales receipt as proof of purchase.
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).
5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.
www.vtechphones.com
56
Important safety instructions
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
* Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help.
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ve ntila tion. To p rote ct th em fr om ov erhea ting , the se op ening s mus t no t be blocked by placing
the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper
ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power
company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.
9. Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or
electric shock. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specied
access doors may expose you to dangerous voltages or other r isk s. I ncor rect re assembl ing ca n ca use electri c shock when t he pro duct is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock.
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the
following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of
other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal o peration. E. If the product has been dropped an d the telephone base and/or handset has been damaged. F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Only put the handset of your telephone next to your ear when it is in normal talk.
SAVE THESE INSTRUCTIONS
FCC, ACTA and IC regulations
www.vtechphones.com
57
Additional information
FCC, ACTA and IC regulations
Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more
information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your
alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before
interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.
The telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:
* Remain on the line and briey explain the reason for the call before hanging up.
* Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
The term “IC:” before the certication/registration number only signies that the Industry Canada technical specications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.
www.vtechphones.com
58
The RBRC® seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste,which may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
The RBRC® seal
www.vtechphones.com
59
Additional information
Technical specications
Frequency Control Crystal controlled PLL synthesizer
Transmit Frequency Telephone base: 5725-5850 MHz
Handset: 2400-2483.5 MHz
Receive Frequency Telephone base: 2400-2483.5 MHz
Handset: 5725-5850 MHz
Channels 95
Nominal Effective Range Maximum power allowed by the FCC and IC. Actual operating range may vary
according to environmental conditions at the time of use.
Size Handset: 141mm X 49mm X 35mm
Telephone base: 130mm X 120mm X 68mm Charger: 89mm X 78mm X 53mm
Weight Handset: 141 grams Telephone base: 267 grams
Charger: 76 grams
Power Requirements Handset: 600mAH Ni-MH Battery
Telephone base: 9V DC @ 600mA Charger: 9V DC @ 200mA
Memory Directory: 50 Memory locations, up to 32 digits, 16 characters per location
Caller ID: 50 Memory locations
Enhanced 5.8GHz technology – your phone operates on a dual band transmission that combines the best of 5.8GHz and
2.4GHz technologies, providing enhanced performance over standard cordless telephones.
www.vtechphones.com
60
Index
A
Additional information 46 Announcement only mode 41 Announcements 36 Answering calls 18
Answering system operation 32–43
B
Base ringer 42 Basic operation 17 Batteries 45
Belt clip 10
C
Caller ID 26 –29 Caller ID - call waiting ID 26 Call forward 20 Call screening 37 Call transfer 20 Characters by number 23 Check battery indicator 9 Check for dial tone 9 Choose a location 7 Clear voicemail 31 Conference call 21 Connect power to telephone base/handset chargers 8 Connect to phone line 8 Customize the announcement only message 41
D
Day and time announcements 32 Delete a caller ID record 29 Delete all messages 36 Dial from caller ID 29
Dial type 31 Directory 22–25
E
Edit a directory entry 24
F
FCC, ACTA and IC regulations 56–57 Find handset 21 Flash function 18
H
Handset icons 17 Handset layout 15 Handset LEDs 17 Handset operation 18–21 Handset settings 30–31 Handset volume 18 Headset jack 44 Headset operation 44
I
If you subscribe to DSL service 10 Important safety instructions 55– 56 Installation 7–10 Install handset battery 7 Intercom 19
K
Key tone 30
L
Language 31 Listen to outgoing announcement 35
www.vtechphones.com
61
M
Maintenance 54 Making calls 18 Menu features 34 Message alert 40 Message playback 35 Message window display 43 Mute 19
N
Number of rings 42
O
Operating range 44 Options during playback 36 Outgoing announcement 34
P
Parts checklist for mi6866 6 Parts checklist for mi6870 5 Parts checklist for mi6896/6895 4 Play back a memo 37
R
Record a memo 37 Record and play memos 36 Record outgoing announcement 34 Redial 18 Registration 12–14 Remote access 37–38 Remote answering system operation 38 Replace the handset battery 45 Review and dial entries 24
Review caller ID 27 Ringer tone 30 Ringer volume 30
S
Set the remote access code 38 Store caller ID in your directory 27
T
Technical specications 59 Telephone base layout 16 Telephone base LEDs 17 The RBRC® seal 58 To check day and time 33 To de-register all handsets 14 To register a handset 12 Troubleshooting 46–53 Turn the announcement only mode on or off 41 Turn your answering system on and off 32
V
Voice mail 21
W
Wall mounting 11 Warranty 54
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon
Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C.
Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-000710-050-100
User’s Manual
w w w . v t e c h p h o n e s . c o m
Models:
mi6896/6895/6870 /6866
Loading...