VTech 1930c User Manual
1930c Owner's Manual
900MHz Digital Cordless Phone
with Call Waiting Caller ID
Sprint National HelpDesk
TABLE OF CONTENTS
Page
INTRODUCTION ............................................................................................................. 1
Special Features ............................................................................................................. 2
Parts Check List .............................................................................................................. 3
FCC AND IC REGULATIONS ......................................................................................... 4
IMPORTANT SAFETY INSTRUCTIONS ......................................................................... 7
REPLACING THE BATTERY PACK .............................................................................. 9
GETTING STARTED ...................................................................................................... 12
WALL MOUNTING ........................................................................................................ 14
EXAMPLES OF THE HANDSET DISPLAY .................................................................. 16
BASE UNIT FUNCTION KEYS ....................................................................................... 17
THE HANDSET LAYOUT ............................................................................................... 18
THE BASE UNIT LAYOUT ............................................................................................. 19
BASE UNIT FEATURES ................................................................................................. 20
QUICK REFERENCE GUIDE ......................................................................................... 21
BASIC OPERATION ...................................................................................................... 24
ADVANCED FUNCTIONS .............................................................................................. 26
Call Waiting .................................................................................................................... 26
Temporary Tone .............................................................................................................. 26
Switching Calls ............................................................................................................... 26
Message Waiting ............................................................................................................ 26
Programming The Ringer ............................................................................................... 27
Changing Ringer Types ................................................................................................ 27
Clear/Delete (CLR/DEL) Key ........................................................................................ 29
Advanced Dialing ........................................................................................................... 29
Multi Level REDIAL ........................................................................................................ 29
MEMORY DIALING ....................................................................................................... 30
Storing Memory Speed Dial Numbers ........................................................................... 30
Dialing From Memory ..................................................................................................... 30
Changing Stored Numbers ............................................................................................. 31
Deleting Stored Numbers ............................................................................................... 31
Storing Special Codes .................................................................................................... 31
CALLER ID (CID) ........................................................................................................... 32
Call Waiting Caller ID (Type ll CID) ............................................................................... 32
A Word About Caller ID - CID ....................................................................................... 32
Receiving and Storing Calls ........................................................................................... 32
Dialing From CALLER ID (CID) Memory ...................................................................... 32
Special Message Indicators/Out Of Area Calls ............................................................. 33
"Private" Calls ................................................................................................................. 33
Transmission Error ......................................................................................................... 33
Reviewing Numbers ...................................................................................................... 34
Deleting Numbers .......................................................................................................... 35
ADDITIONAL OPERATING TIPS .................................................................................... 36
MAINTENACE ............................................................................................................... 37
IN CASE OF DIFFICULTY .............................................................................................. 38
WARRANTY ..................................................................................................................... 40
TECHNICAL SPECIFICATIONS ..................................................................................... 41
INTRODUCTION
Congratulations! You have purchased
one of the most sophisticated cordless
telephones on the market! The VTech
VT 1930c has been designed to offer
a new standard in cordless telephone
technology.
Unlike most other cordless phones, the
VTech VT 1930c digitizes your voice
using advanced ADPCM digital voice
coding to provide noise and distortion
free performance. In most conditions,
you will not be able to tell you are using
a cordless phone. Gone are the
annoyances of static, interference and
having to listen to other peopleÕs
conversations on your cordless phone.
The VTech VT 1930c scrambles your
voice before it transmits it. This allows
you the security of knowing that no one
can tune in and eavesdrop on your
conversations.
The VTech VT 1930c decodes and
displays name and/or number Caller
ID (CID) information where available
and when subscribed to. The alphanumeric display can show both the
name and number of the calling party.
Up to 24 name characters or 11 phone
number digits can be displayed.
The VTech VT 1930c also provides
a two-way Intercom/Handset locator
function.
The VTech VT 1930c uses special
memory in both the base and handset
memorydciad numbens,
ID (CID) informationhaswtellas,
the base and handsee securityecodee.
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With the VTech VT 1930c, the user can
easily answer a call by pressing any
key other than the OFF, MUTE or
VOLUME Keys. In addition, the handset
keypad and display illuminate while
the handset rings to signal an incoming
call. This is very useful in a dark
environment.
1
INTRODUCTION
Special Features
¥ 900 MHz Operation.
¥ Fully Digital Link between Handset
and Base .
¥ Digitally-Scrambled V oice Commu-
nication.
¥ Alphanumeric Call Waiting Caller
ID.
¥ 2 row by 12 character 5x7 dot
matrix alphanumeric display.
¥ 50 Caller ID (CID) memory loca-
tions.
¥ Speakerphone with second keypad
in Base Unit.
¥ Backlit display on the handset.
¥ Backlit handset keypad.
¥ 21 location Programmable Memory
for 20 Digit Phone Number.
¥ 10 Channel Operation with auto
channel selection.
¥ Out-of-Range indication while the
handset is in use or in standby
mode.
¥ Removable handset battery pack.
¥ Spare battery charger in the base
unit.
¥ Battery back-up in case of power
failure (with optional spare battery
pack installed in base).
¥ Face up or Face down Handset
charging.
¥ Easy answer - When the phone
rings, simply press any key other
than OFF, MUTE, or the Volume
Keys on the handset to answer.
¥ Auto hang up when returning the
handset to the base cradle.
¥ Extension in use indicator.
¥ Message waiting indicator for use
with voicemail service.
¥ Auto line drop from HOLD when an
extension phone is picked up.
¥ Multi-level REDIAL; stores last 5
numbers dialed.
¥ 24 Bit Digital Security Code.
¥ Tone and Pulse Dialling.
¥ Low Battery Detect and Warning
indicator.
¥ Up to 7 hours continuous talk time
or 7 days standby time.
¥ Volume Adjust on Handset and
Base Unit.
¥ HOLD, FLASH and MUTE.
¥ Hearing-Aid Compatible Receiver.
¥ Detachable power supply.
¥ Non-volatile storage of security
code, Caller ID and memory dial
records.
This manual is designed to make you
familiar with the VTech VT 1930c. We
strongly recommend you read the
manual before using your phone.
2
INTRODUCTION
Parts Check List
1. Handset
2. Base Unit
3. Wall mounting bracket
4. AC power adapter
5. Belt clip
6. Battery pack
7. Telephone line cord
FLASH
PAUSE
PHONE
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MUTE
CLR/DEL
To purchase replacement battery
packs, call VTECH Communications
at 1-800-595-9511. In Canada, call
VTECH Electronics at 1-800-267-
7377.
VT 1930c
2
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SPARE BATT
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VOL
WALL MOUNTING
BRACKET
HANDSET
AC POWER ADAPTOR
TELEPHONE LINE CORD
DIGITAL
CORDLESS
BASE UNIT
3
900MHz
BATTERY PACK
BELT CLIP
FCC and IC Regulations
This equipment complies with Parts 15
and 68 of the Federal Communications
Commission (FCC) rules for the United
States. It also complies with regulations RSS210 and CS-03 of Industry
and Science Canada. Operation is
subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired operation of the device.
A label is located on the underside of
the base unit containing either the FCC
registration number and Ringer Equivalence Number (REN) or the Industry
Canada (IC) registration number and
Load Number. You must, upon
request, provide this information to
your local telephone company.
This equipment is compatible with
inductively coupled hearing aids.
Should you experience trouble with
this telephone equipment, please
contact:
FCC Part 15
Warning: Changes or modifications to
this unit not expressly approved by the
party responsible for compliances could
void the userÕs authority to operate
the equipment.
The equipment has been tested and
found to comply with part 15 of the FCC
rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or
television reception, which can be
determined by turning the equipment
off and on, the user is encouraged to
try and correct the interference by one
or more of the following measures:
VTECH COMMUNICATIONS
SERVICE DEPT. at 1-800-595-9511.
In Canada, call VTECH Electronics at
1-800-267-7377.
For repair/warranty information. The
telephone company may ask you to
disconnect this equipment from the
line network until the problem has been
corrected.
- Reorient or relocate the receiving
antenna.
- Increase the separation between
the equipment and receiver.
- Connect the equipment into an
outlet or on a circuit different from
that to which the receiver is con-
nected.
- Consult the dealer or an experi-
enced radio/TV technician for help .
4
FCC and IC Regulations
This equipment may not be used on
FCC Part 68
The FCC requires that you connect
your cordless telephone to the nationwide telephone network through a
modular telephone jack (USOC RJ11C,
RJ11W or RJ14).
Your telephone company may discontinue your service if your equipment
causes harm to the telephone network.
They will notify you in advance of
disconnection, if possible. During
notification, you will be informed of
your right to file a complaint with the
FCC.
Occasionally, your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the operation
of your equipment. If so, you will be
given advance notice of the change to
give you an opportunity to maintain
uninterrupted service.
The base unit contains no user serviceable parts. The handset contains
a user replaceable battery pack.
If it is determined that your telephone
equipment is malfunctioning, the FCC
requires that it not be used and that
it be unplugged from the modular jack
until the problem has been corrected.
Repairs to this telephone equipment
can only be made by the manufacturer
or its authorized agents or by others
who may be authorized by the FCC.
For repair procedures, follow the
instructions outlined under the VTECH
Limited Warranty.
coin service provided by the phone
company or Party Lines.
The REN is useful in determining the
number of devices you may connect
to your telephone line and still enable
the devices to ring when you receive
a call. The general rule is that the REN
value should not exceed 5.0A total;
however, contact your local telephone
company for the specific number in
your area.
IC (Industry Canada)
This telephone is registered for use in
Canada.
Notice:The REN assigned to this
Notice:The Industry Canada label
device denotes the number of
devices you may connect to
the telephone loop, which is
used by the device to prevent
overloading, The termination
on a loop may consist of any
combination of devices
subjected only to the
requirement that the sum of
the REN does not exceed five
(5.0)
identifies certified equipment.
This certification means that
the equipment meets certain
telecommunications network
protective, operational and
safety requirements. The
Department does not
guarantee the equipment will
operate to the user's
satisfaction.
5
FCC and IC Regulations
Before installing this equipment, users
should ensure that it is permissible to
be connected to the facilities of the
local telecommunications company.
The equipment must also be installed
using an acceptable method of
connection. The customer should be
aware that compliance with the above
conditions may not prevent degradation
of services in some situations.
Repairs to certified equipment should
be made by an authorized Canadian
maintenance facility designated by the
supplier. Any repairs or alterations
made by the user to this equipment,
or equipment malfunctions, may give
the telecommunications company
cause to request the user to disconnect
the equipment.
Users should ensure for their own
protection that the electrical ground
connections of the power utility,
telephone lines and internal metallic
water pipe system, if present, are
connected together. This precaution
may be particularly important in rural
areas.
Caution: Users should not attempt to
make such connections
themselves, but should
contact the appropriate
electrical inspection
authority, or electrician, as
appropriate.
Your VTech VT 1930c is designed to
operate at the maximum power allowed by the FCC and IC. This means
your handset and base unit can
communicate only over a certain
distance - which will depend on the
location of the base unit and handset,
weather, and the construction and
layout of your home or office.
6
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury to persons,
including the following:
1. Read and understand all
instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug this product from the wall
outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
4. Do not use this product near water
(for example, near a bath tub,
kitchen sink, or swimming pool).
5. Do not place this product on an
unstable cart, stand, or table. The
product may fall, causing serious
damage to the product.
6. Slots and openings in the cabinet
and the back or bottom are provided
for ventilation. To protect it from
overheating, these openings must
not be blocked by placing the
product on the bed, sofa, rug, or
other similar surface. This product
should never be placed near or
over a radiator or heat register.
This product should not be placed
in a built-in installation where proper
ventilation is not provided.
7. This product should be operated
only from the type of power source
indicated on the marking label. If
you are not sure of the type of
power supply to your home, consult
your dealer or local power company.
8. Do not allow anything to rest on the
power cord. Do not locate this
product where the cord will be
abused by persons walking on it.
9. Never push objects of any kind into
this product through cabinet slots
as they may touch dangerous
voltage points or short out parts
that could result in a risk of fire or
electric shock. Never spill liquid of
any kind on the product.
10.To reduce the risk of electric
shock, do not disassemble this
product, but take it to a VTech
authorized service facility . Opening
or removing cabinet parts other
than specified access doors may
expose you to dangerous voltages
or other risks. Incorrect
reassembling can cause electric
shock when the appliance is
subsequently used.
11.Do not overload wall outlets and
extension cords as this can result
in the risk of fire or electric shock.
7
IMPORTANT SAFETY INSTRUCTIONS
12.Unplug this product from the wall
outlet and refer servicing to a
VTech authorized service facility
under the following conditions:
A. When the power supply cord or
plug is damaged or frayed.
B. If liquid has been spilled into
the product.
C. If the product has been exposed
to rain or water.
D. If the product does not operate
normally by following the
operating instructions. Adjust
only those controls that are
covered by the operating
instructions, because improper
adjustment of other controls
may result in damage and will
often require extensive work by
a VTech authorized technician
to restore the product to normal
operation.
E. If the product has been dropped
and the cabinet has been
damaged.
F. If the product exhibits a distinct
change in performance.
13.Avoid using a telephone (other
than a cordless type) during an
electrical storm. There may be a
remote risk of electric shock from
lighting.
14.Do not use the telephone to report
a gas leak in the vicinity of the
leak.
VTECH COMMUNICATIONS
SERVICE DEPT. at 1-800-595-9511.
In Canada, call VTECH Electronics at
1-800-267-7377.
SA VE THESE INSTRUCTIONS
8
REPLACING THE BA TTER Y P ACK
Charging The Handset Battery Pack
The handset of your VTech VT 1930c
cordless telephone is powered by a
rechargeable battery pack. It charges
automatically whenever the handset is
in the base. You should charge the
battery pack for 16 hours when you first
receive your phone. YouÕll know the
battery pack needs charging when:
¥Ê The phone emits a warning tone
when you press the PHONE key.
¥ The low battery message is
displayed:
¥ The handset seems completely
dead, the display is clear and the
handset does not beep when you
press the keys.
To Charge The Battery Pack
To charge the battery pack, place the
handset in the base unit. The
CHARGING indicator will light to show
the handset is seated properly and the
battery pack is charging. It is
recommended that the battery pack be
charged for at least 16 hours initially
and 8 hours for maintenance charging.
You can use your telephone before
that with diminished capacity, but it is
best to charge the battery pack fully.
It will take several recharge cycles to
maximize the charge capacity of your
battery pack. The maximum battery
life between charges is 7 hours of
continuous talk time or 7 days of standby.
Alternatively, if you have purchased a
spare battery pack and it has been
charging in the base unit, simply
exchange the drained handset battery
pack with the fully charged replacement battery pack from the base
charger. Place the drained handset
battery pack into the base charger to
recharge.
The base spare battery charger does
NOT charge a battery pack as quickly
as the handset battery charger. A full
charge requires 24 hour when using
the spare battery charger.
It's Impossible To Overcharge The
Battery Pack
The battery pack can be recharged
many times, but if you get a low battery
message even after 16 hours of
charging in the base cradle (or 24
hours in the base spare battery
charger), the battery pack(s) should be
replaced.
To purchase replacement battery
packs, call VTECH Communications
at 1-800-595-9511. In Canada, call
VTECH Electronics at 1-800-267-
7377.
A Word About Rechargeable Batteries
Your Nicad battery pack recharges
whenever the Handset is returned to
the Base Unit cradle. You may return
the Handset to its cradle whenever
you're not using the phone.
However, to
battery pack, do not return your
1930c
for recharging until the LOW BATTERY
message is displayed.
maximize
Handset to the Base Unit cradle
the life of your
VT
9
REPLACING THE BA TTER Y P ACK
To Replace The Handset Battery
Pack Follow The Steps Below:
1. Remove the battery case cover by
pressing on the ridged lines and
sliding downward.
PRESS and SLIDE
DOWNWARD
5. If the new battery pack is not
already charged, place the handset in the cradle of the base unit
to allow it to charge for 16 hours.
REPLACE THE
BATTERY COVER
2. Discard the old battery pack. DonÕt
put the old battery pack in a trash
compactor or a fire - it could burst.
3. Place the new battery pack in its
housing with the metal contacts
facing down.
PLACE THE NEW
BATTERY PACK
INTO THE
BATTER Y
COMPAR TMENT
PLEASE NOTE THE
CORRECT POSITION
OF THE BATTERY
PACK WHEN
CHANGING BATTERY
4. Replace the battery case cover by
sliding the cover upwards.
CAUTION:
10
REPLACING THE BA TTER Y P ACK
rings, bracelets, and keys. The
battery or conductor may overheat
and cause burns.
To purchase replacement battery
packs, call VTECH Communication
at1-800-595-9511. In Canada, call
VTECH Electronics at 1-800-267-
7377.
Spare Battery Charger
The VT 1930c has a built-in spare
Battery Charger, which is located in the
cradle of the Base Unit.
NOTE:
In order to benefit from this feature, you
must obtain an optional Spare Battery
from an authorized VTech dealer, or
by contacting VTech Customer Service at 1-800-595-9511 in U.S. and 1800-267-7277 in Canada.
Installation
Remove the Spare Battery charger
cover by pressing the release tab and
lifting up.
VT 1930c
2
3
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ABC
1
4
GHI
6
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JKL
7
PQRS
9
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oper
TONE
0
*
SPARE BATT
CHARGING
HS IN-USE
POWER
MEM Q.MEM REDIAL
HOLD FLASH MUTE
SP.PHONEINT.COM
VOL
DIGITAL
900MHz
CORDLESS
VT 1930c
2
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GHI
5
JKL
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TUV
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TONE
0
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CHARGING
HS IN-USE
POWER
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HOLD FLASH MUTE
VOL
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CORDLESS
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Place a battery pack in the Spare
Battery charger. Make sure the metal
charging contacts on the underside of
the battery pack are aligned with the
charging contacts in the Spare Battery
charger.
11
GETTING STARTED
U
0
Setting Up Your VTech VT 1930 c
Choose an area near an electrical
outlet and a telephone wall jack.
AC Power Adapter
Plug the AC power adapter into an
electrical outlet and the DC connecter
to the back of the base unit.
TELEPHONE
WALL JACK
AC
OUTLET
TEL. LINE9V DC
CAUTION:
Use only CLASS 2 9V DC POWER
SUPPLY included with your phone.
Handset Ringer
The handset ringer is programmed ON
as the factory default setting. Refer
to PROGRAMMING THE RINGER for
more information.
RINGER
PULSE
TONE
ON
OFF
TONE PULSE
SWITCH
BASE RINGER
ON/OFF
SWITCH
Charge the handset battery pack
before use. The battery pack recharges
automatically whenever the handset is
in the base unit. The batteries must
be charged for 16 hours before using
your phone for the first time.
1
4
GHI
7
PQRS
TONE
*
POWER
MEM
DIGITAL
CORDLESS
HOLD
INT.COM
CHARGE THE
HANDSET
BATTERY PACK
FOR 16 HOURS
BEFORE USING
HS IN-
9
Setting the Tone/Pulse Switch
The TONE/PULSE switch is located
on the bottom of the base unit and is
factory set to TONE. If you have touch
tone service, do not change the switch
setting. If you have rotary (Pulse)
service, set the switch to PULSE.
Connect Telephone Line Cord
Plug one end of the telephone cord into
a wall jack and the other end into the
back of the Base Unit.
12
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