Vtech 1930 User Manual

INTRODUCTION
Congratulations! You have purchased one of the most sophisticated cordless telephones on the market! The Ameritech AM 1930 has been de­signed to offer a new standard in cordless telephone technology.
The Ameritech AM 1930 scrambles your voice before it transmits it. This allows you the security of knowing that no one can tune in and eavesdrop on your conversations.
The Ameritech AM 1930 decodes and displays name and/or number Caller ID information where available and when subscribed to. The alpha-numeric display can show both the name and number of the calling party. Up to 24 name characters or 11 phone number digits can be displayed.
With the Ameritech AM 1930, the user can easily answer a call by pressing any key other than the OFF, MUTE or VOLUME Keys. In addition, the handset keypad and display illuminate while the handset rings to signal an incoming call. This is very useful in a dark environment.
The Ameritech AM 1930 also provides a two-way Intercom/Handset locator function.
The Ameritech AM 1930 uses special memory in both the base and handset which is not susceptible to power failures. This provides permanent storage of all memory dial numbers, Caller ID information, and the base and handset security codes.
When an optional battery pack is installed in the base unit, the Ameritech AM 1930 uses this battery pack to provide operational backup in case of power failure. In this way you have access to Handset functions during a total power outage. Calls can still be placed and received on the Handset without interruption. Up to 5 hours backup will be possible with a fully charged battery pack in the base unit.
The Ameritech AM 1930 informs you when another extension is currently in use on the same phone line. The phone will also alert you when you are Out of Range, even when you're not using the phone!
There are two dedicated Billed Services keys on the handset for your convenience. When pressed, these keys will automatically dial the appropriate keys for REPEAT DIALING, or 69 AUTO CALLBACK. There may
*
be an access charge for these services. Contact your local telephone company for more details.
AM 1930 9/5/99, 12:13 AM1
1
INTRODUCTION
Special Features
• 900 MHz Operation.
• Fully Digital Link between Handset and Base .
• Digitally-Scrambled Voice Commu­nication.
• Alphanumeric Call Waiting Caller ID.
• 2 row by 12 character 5x7 dot matrix alphanumeric display.
• 50 Caller ID memory locations.
• Speakerphone with second key­pad in Base Unit.
• Backlit display on the handset.
• Backlit handset keypad.
• 21 location Programmable Memory for 20 Digit Phone Number.
• 10 Channel Operation with auto channel selection.
• Out-of-Range indication while the handset is in use or in standby mode.
• Removable handset battery pack.
• Spare battery charger in the base unit.
• Battery back-up in case of power failure (with optional spare battery pack installed in base).
• Face up or Face down Handset charging.
• Easy answer - When the phone rings, simply press any key other than OFF, MUTE, or the Volume Keys on the handset to answer.
• Auto hang up when returning the handset to the base cradle.
• Extension in use indicator.
• Message waiting indicator for use with voicemail service.
• Auto line drop from HOLD when an extension phone is picked up.
• Multi-level REDIAL; stores last 5 numbers dialed.
• 24 Bit Digital Security Code.
• Tone and Pulse Dialing.
• Low Battery Detect and Warning indicator.
• Up to 7 hours continuous talk time or 7 days standby time.
• Volume Adjust on Handset and Base Unit.
• HOLD, FLASH and MUTE.
• Hearing-Aid Compatible Receiver.
• Detachable power supply.
• Non-volatile storage of security code, Caller ID and memory dial records.
• Two Billed Services function keys for REPEAT DIALING and 69 AUTO CALLBACK.
This manual is designed to make you familiar with the Ameritech AM 1930. We strongly recommend you read the manual before using your phone.
*
AM 1930 9/5/99, 12:13 AM2
2
INTRODUCTION
Parts Checklist
1. Handset
2. Base Unit
3. Wall mounting bracket
4. AC power adapter
5. Battery pack
6. Telephone line cord
PHONE OFF
FLASH
ABC DEF
123
GHI JKL MNO
456
PGRS
TUV
789
0#
CLR/DEL REDIAL
MEM/PRG
HOLD/PAUSE INTERCOM MUTE
‘69 AUTO
REPEAT
CALLBACK
DIALING
BILLED SERVICES
MEMORY DIALING 1
11
2
12
3
13
4
14
5
15
6
16
7
17
8
18
9
19
10
20
BASE UNIT
To purchase replacement battery packs, call Ameritech at 1-800-456-
6858.
SPARE
MESSAGE
BATTERY
CHARGE
HANDSET
IN USE
POWER
ABC DEF
2
1
GHI JKL MNO
5
4
TUV
8
7
0
MEM
QUICK DIAL REDIAL
HOLD
FLASH MUTE
INTERCOM SPEAKERPHONE
VOLUME
3 6 9 #
WALL MOUNTING
BRACKET
HANDSET
AC POWER ADAPTOR
AM 1930 9/5/99, 12:13 AM3
BATTERY PACK
TELEPHONE LINE CORD
3
FCC Regulations
This equipment complies with Parts 15 and 68 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regula­tions RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interfer­ence, and (2) this device must accept any interference, including interfer­ence that may cause undesired opera­tion of the device.
A label is located on the underside of the base unit containing either the FCC registration number and Ringer Equiva­lence Number (REN) or the Industry Canada (IC) registration number and Load Number. You must, upon re­quest, provide this information to your local telephone company.
This equipment is compatible with inductively coupled hearing aids.
Should you experience trouble with this telephone equipment, please contact:
FCC Part 15
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
The equipment has been tested and found to comply with part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment gener­ates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful inter­ference to radio communications. However, there is no guarantee that interference will not occur in a particu­lar installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one
or more of the following measures: AMERITECH at 1-800-456-6858. For repair/warranty information. The
telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected.
AM 1930 9/5/99, 12:13 AM4
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet or on a circuit different from that to which the receiver is con­nected.
- Consult the dealer or an experi­enced radio/TV technician for help.
4
FCC Regulations
FCC Part 68
The FCC requires that you connect your cordless telephone to the nation­wide telephone network through a modular telephone jack (USOC RJ11C, RJ11W or RJ14).
Your telephone company may discon­tinue your service if your equipment causes harm to the telephone network. They will notify you in advance of disconnection, if possible. During notification, you will be informed of your right to file a complaint with the FCC.
Occasionally, your telephone com­pany may make changes in its facili­ties, equipment, operation, or proce­dures that could affect the operation of your equipment. If so, you will be given advance notice of the change to give you an opportunity to maintain uninterrupted service.
The base unit contains no user service­able parts. The handset contains a user replaceable battery pack.
This equipment may not be used on coin service provided by the phone company or Party Lines.
The REN is useful in determining the number of devices you may connect to your telephone line and still enable the devices to ring when you receive a call. The general rule is that the REN value should not exceed 5.0A total; however, contact your local telephone company for the specific number in your area.
Your Ameritech AM 1930 is designed to operate at the maximum power allowed by the FCC. This means your handset and base unit can communicate only over a certain distance - which will depend on the location of the base unit and handset, weather, and the construction and layout of your home or office.
If it is determined that your telephone equipment is malfunctioning, the FCC requires that it not be used and that it be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others who may be authorized by the FCC. For repair procedures, follow the instructions outlined under the manufacturer's Limited Warranty.
AM 1930 9/5/99, 12:13 AM5
5
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instruc­tions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are pro­vided for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, con­sult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.
9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
10.To reduce the risk of electric shock, do not disassemble this product, but Call Ameritech Telephones at 1-800-456-6858. Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the appliance is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
AM 1930 9/5/99, 12:13 AM6
6
IMPORTANT SAFETY INSTRUCTIONS
12.Unplug this product from the wall outlet and refer servicing to Ameritech Telephones at 1-800­456-6858 under the following conditions:
A. When the power supply cord or
plug is damaged or frayed.
E. If the product has been dropped
and the cabinet has been dam­aged.
F. If the product exhibits a distinct
change in performance.
B. If liquid has been spilled into the
product.
C. If the product has been exposed
to rain or water.
D. If the product does not operate
normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will often require extensive work by an authorized technician to restore the product to normal operation.
13.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
14.Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
AM 1930 9/5/99, 12:13 AM7
7
REPLACING THE BATTERY PACK
Charging The Handset Battery Pack The handset of yourAmeritech AM 1930 cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the handset is in the base. You should charge the battery pack for 16 hours when you first receive your phone. You’ll know the battery pack needs charging when:
• The phone emits a warning tone when you press the PHONE key.
• The low battery message is displayed:
To Charge The Battery Pack
To charge the battery pack, place the handset in the base unit. The CHARGE indicator will light to show the handset is seated properly and the battery pack is charging. It is recommended that the battery pack be charged for at least 16 hours initially and 8 hours for mainte­nance charging. You can use your telephone before that with diminished capacity, but it is best to charge the battery pack fully. It will take several recharge cycles to maximize the charge capacity of your battery pack. The maximum battery life between charges is 7 hours of continuous talk time or 7 days of stand- by.
Alternatively, if you have purchased a spare battery pack and it has been charging in the base unit, simply exchange the drained handset battery pack with the fully charged replace­ment battery pack from the base charger. Place the drained handset battery pack into the base charger to recharge.
The base spare battery charger does NOT charge a battery pack as quickly as the handset battery charger. A full charge requires 24 hours when using the spare battery charger.
It's Impossible To Overcharge The Battery Pack The battery pack can be recharged many times, but if you get a low battery message even after 16 hours of charging in the base cradle (or 24 hours in the base spare battery charger), the battery pack(s) should be replaced.
To purchase replacement battery packs, call Ameritech at 1-800-456-
6858. A Word About Rechargeable Batteries
Your NiCad battery pack recharges whenever the Handset is returned to the Base Unit cradle. You may return the Handset to its cradle whenever you're not using the phone.
AM 1930 9/5/99, 12:13 AM8
8
REPLACING THE BATTERY PACK
To Replace The Handset Battery Pack Follow The Steps Below:
1. Remove the battery case cover by
pressing on the concave and sliding downward.
PRESS and SLIDE DOWNWARD
5. If the new battery pack is not already charged, place the hand­set in the cradle of the base unit to allow it to charge for 16 hours.
REPLACE THE BATTERY COVER
2. Discard the old battery pack. Don’t put the old battery pack in a trash compactor or a fire - it could burst.
3. Place the new battery pack in its housing with the metal contacts facing down.
PLACE THE NEW BATTERY PACK INTO THE BATTER Y COMPAR TMENT
PLEASE NOTE THE CORRECT POSITION OF THE BATTERY PACK WHEN CHANGING BATTERY
4. Replace the battery case cover by sliding the cover upwards.
CAUTION:
To reduce the risk of fire or injury to persons, read and follow the instruc­tions
1. Use only battery 80-4134-00-00 pack.
2. Do not dispose of the battery in a fire. The cell may explode.
IMPORTANT:
Do not dispose of this battery into household garbage. For information on recycling or proper disposal, con­sult your local solid waste collection or disposal organization.
3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.
4. Exercise care in handling batteries in order not to short the battery with conducting materials such as
AM 1930 9/5/99, 12:13 AM9
9
REPLACING THE BATTERY PACK
rings, bracelets, and keys. The battery or conductor may overheat and cause burns.
To purchase replacement battery packs, call Ameritech at 1-800-456-
6858.
Spare Battery Charger
The Ameritech AM 1930 has a built- in spare Battery Charger, which is located in the cradle of the Base Unit.
NOTE:
In order to benefit from this feature, you must obtain an optional Spare Battery from an authorized dealer, or by contacting Ameritech at 1-800-456-
6858.
Installation
Remove the Spare Battery charger cover by pressing the release tab and lifting up.
SPARE
MESSAGE
BATTERY
MEMORY DIALING 1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16 17 18 19 20
CHARGE
HANDSET
IN USE
POWER
ABC DEF
123
GHI JKL MNO
456
TUV
789
0
MEM
QUICK DIAL REDIAL
HOLD
FLASH MUTE
INTERCOM SPEAKERPHONE
VOLUME
#
Place a battery pack in the Spare Battery charger. Make sure the metal charging contacts on the underside of the battery pack are aligned with the charging contacts in the Spare Battery charger.
MEMORY DIALING 1
11
2
12
3
13
4
14
5
15
6
16
7
17
8
18
9
19
10
20
SPARE BATTERY
CHARGE
HANDSET
IN USE
POWER
ABC DEF
123
GHI JKL MNO
456
TUV
789
0
MEM
QUICK DIAL REDIAL
HOLD
FLASH MUTE
INTERCOM SPEAKERPHONE
VOLUME
MESSAGE
#
Power Backup
When a Spare Battery pack is installed in the Base Unit, the Ameritech AM 1930 uses this battery pack to provide operational backup in case of a power failure. If you have a fully charged battery pack in the Spare Battery pack charger and there is a power outage, you will still be able to place and receive calls on the Handset for up to five hours.
Note:
During Power Backup mode the Base Unit telephone functions are not oper­able. In addition, Caller ID information may not be reliable.
Replacing a Drained Handset Battery
The Spare Battery pack can also be used to replace a drained Handset battery pack to ensure uninterrupted use. Be sure to put the drained battery pack in the Spare Battery charger for recharging.
Please note that the Spare Battery compartment charges at a slower rate than a battery pack charging in the Handset. It takes 24 hours to fully charge a battery pack in the Spare Battery charger.
AM 1930 9/5/99, 12:13 AM10
10
GETTING STARTED
T
C
Setting Up Your Ameritech AM 1930
Choose an area near an electrical outlet and a telephone wall jack.
AC Power Adapter
Plug the AC power adapter into an electrical outlet and the DC connecter to the back of the base unit.
TELEPHONE WALL JACK
AC OUTLET
TEL LINE
9V DC
CAUTION: Use only CLASS 2 9V DC POWER SUPPLY included with your phone.
Handset Ringer
The handset ringer is programmed ON as the factory default setting. Refer to PROGRAMMING THE RINGER (p.26) for more information.
Setting the Tone/Pulse Switch
The TONE/PULSE switch is located on the bottom of the base unit and is factory set to TONE. If you have touch tone service, do not change the switch setting. If you have rotary (Pulse) service, set the switch to PULSE.
PULSE TONE
ON OFF
RINGER
TONE PULSE SWITCH
BASE RINGER ON/OFF SWITCH
Charge the handset battery pack before use. The battery pack recharges automatically whenever the handset is in the base unit. The batteries must be charged for 16 hours before using your phone for the first time.
POWER
1 4 7
CHARGE THE HANDSET BATTERY PACK FOR 16 HOURS BEFORE USING
MEMORY
Connect Telephone Line Cord
Plug one end of the telephone cord into a wall jack and the other end into the back of the Base Unit.
HANDSE
IN USE
GHI
MEM
HOLD
INTER
AM 1930 9/5/99, 12:13 AM11
11
GETTING STARTED
T
C
T
Check for a dial tone. After the battery pack is charged, rotate the Base Unit antenna to an upright position. Pick up the Handset and press PHONE , "HANDSET ON" will appear on the display, and you will hear a dial tone. If not, see ‘IN CASE OF DIFFICULTY’.
Fill in the telephone number card on the base unit.
HANDSE
IN USE
POWER
1
GHI
4 7
MEM
HOLD
INTER
FILL IN THE
ELEPHONE
NUMBER CARD
MEMORY DIALING 1
11
2
12
3
13
4
14
5
15
6
16
7
17
8
18
9
19
10
20
CAUTION:
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
12
AM 1930 9/5/99, 12:13 AM12
WALL MOUNTING
123 456 789
0
#
ABC DEF
GHI JKL MNO
TUV
MEM
QUICK DIAL REDIAL
HOLD
FLASH MUTE
INTERCOM SPEAKERPHONE
VOLUME
5 6 7 8 9 10
15 16 17 18 19 20
The Wall Mounting bracket is designed to fit on standard Wall Mounting plates.
1. Choose a spot near an electrical outlet and a telephone jack.
Your phone requires a modular telephone jack and a standard electrical outlet (120v AC). The power cord is six feet long; make sure there is an electrical outlet within reach of the base. The outlet should not be controlled by a wall switch. If the switch is ever turned off, the phone will not operate.
2. Position the wall mounting bracket on the base.
Line up the tabs on the wall mounting adapter with the holes on the bottom of the base (Figure
1). Snap the wall mounting bracket firmly in place.
3. Mount the base on the wall.
Position the base so the mounting studs will fit into the holes on the bottom of the base. Position the power cord to extend down the wall the phone is to be mounted on. Slide the base down on the mounting studs until it locks into place.
PULSE TONE ON OFF
RINGER
Figure 1
5. Plug the AC adapter into an electrical outlet and the DC connecter into the power jack located on the back of the Base Unit . (Figure 2)
4 Connect the telephone line cord.
The telephone line cord has a
Figure 2 snap-in plug at each end. Insert one of the plugs into the jack on the back of the base. Insert the other end of the plug into the wall jack.
AM 1930 9/5/99, 12:13 AM13
13
EXAMPLES OF THE HANDSET DISPLAY
Handset Display Messages
HANDSET ON is displayed when the handset is in use.
After pressing a volume key, this displays the current volume setting.
This display warns of a low battery condition. The handset typically operates for at least 5 minutes after the low battery indication first appears.
This message is displayed when the handset is on hold.
This message is displayed when the live telephone line is not connected to the base unit.
This message is displayed when the
handset microphone has been muted.
This message is displayed when the handset ringer has been programmed off.
This message is displayed when the Base Unit pages the handset.
AM 1930 9/5/99, 12:13 AM14
This display warns that the handset
has lost communication with the base
unit and is attempting to reestablish a
link by scanning all channels.
14
EXAMPLES OF THE HANDSET DISPLAY
This display is confirms that a commu­nication link has been established with the Base.
This message is displayed while in OFF mode, if another phone is currently using the same line.
This message is displayed when both the handset and base unit are on a call together.
This display warns when an AC power failure has occurred and power is being supplied by an optional spare battery pack.
AM 1930 9/5/99, 12:13 AM15
15
THE HANDSET LAYOUT
ANTENNA
VOLUME UP & DOWN
BATTERY COMPARTMENT
DISPLAY PHONE KEY
PHONE OFF
FLASH
ABC DEF
123
GHI JKL MNO
4
PGRS
789
TONE
MEM/PRG
HOLD/PAUSE INTERCOM MUTE
6
5
TUV
0#
CLR/DEL REDIAL
OFF KEY CALLERS KEY
DIALING KEYS(0-9) MEMORY/PROGRAM
(MEM/PRG) KEY REDIAL KEY
CLEAR/DELETE (CLR/DEL) KEY INTERCOM KEY MUTE KEY
‘69 AUTO
CALLBACK
BILLED SERVICES
REPEAT DIALING
69 AUTO CALLBACK KEY
*
REPEAT DIALING KEY HOLD/PAUSE KEY
AM 1930 9/5/99, 12:13 AM16
VOL
16
THE BASE UNIT LAYOUT
9V DC
TEL LINE
MEMORY DIALING 1
11
2
12
3
13
4
14
5
15
6
16
7
17
8
18
9
19
10
20
PULSE TONE
ON OFF
RINGER
SPARE
BATTERY
CHARGE
HANDSET
IN USE
POWER
ABC DEF
2
1
GHI JKL MNO
5
4
TUV
8
7
0
MEM
QUICK DIAL REDIAL
HOLD
FLASH MUTE
INTERCOM SPEAKERPHONE
VOLUME
AC POWER JACK
PHONE CORD JACK TONE/PULSE SWITCH
BASE RINGER ON/OFF SWITCH
MESSAGE
3 6 9 #
ANTENNA MEMORY
DIALING CARD MESSAGE INDICATOR
SPARE BATTERY INDICATOR CHARGE INDICATOR HANDSET IN USE INDICATOR POWER INDICATOR
MEM KEY QUICK DIAL KEY REDIAL KEY HOLD KEY MUTE KEY FLASH KEY INTERCOM KEY SPEAKERPHONE KEY VOLUME UP KEY VOLUME DOWN KEY
CHARGING CONTACTS SPARE BATTERY CHARGING COMPARTMENT
AM 1930 9/5/99, 12:13 AM17
17
BASE UNIT FEATURES
POWER Indicator
Glows when the power supply is plugged in and power is applied to the Base Unit.
HANDSET IN USE Indicator
Glows when the Handset has been activated.
CHARGE Indicator
Glows when the Handset is placed in the Base Unit cradle. If there is no battery pack in the Handset, the
CHARGE indicator will flash slowly.
SPARE BATTERY Indicator
Glows when an optional battery pack is installed in the Base Unit charger.
HOLD Indicator
Glows when an active call is placed on
HOLD.
MUTE Indicator
Glows when the Base Unit MUTE key is pressed during an active call.
INTERCOM Indicator
Glows when the Base Unit is in INTERCOM mode with the Handset.
SPEAKERPHONE Indicator
Glows when the Base Unit Speakerphone is active.
Flashes slowly to indicate that an extension phone is in use.
Flashes in cadence with the incoming ring.
MESSAGE WAITING Indicator
Flashes slowly to indicate that new (unplayed) messages are stored in your Voicemail.
AM 1930 9/5/99, 12:13 AM18
18
BASE UNIT FUNCTION KEYS
SPEAKERPHONE Key
Press this key to either initiate or answer a call from the Base Unit Speaker. Press it again to terminate your call.
Volume Keys
Press the appropriate key to raise or lower the Speakerphone volume level. Holding down the key will continuously raise or lower the volume. There are a total of 8 volume levels.
Base Ringer ON/OFF Switch
Located on the bottom of the Base Unit, this switch controls the Base Unit ringer. It has no effect on the Handset ringer.
TONE/PULSE Switch
Located on the bottom of the Base Unit. Set this switch consistent with your local phone system. In most cases, the appropriate setting is TONE.
MEM Key
Press this key to enter Memory (Speed) Dialing Mode.
QUICK DIAL Key
Press this key to dial the contents of memory location #00. The Base speakerphone can be either ON or OFF to use this feature.
HOLD Key
Press this key to place your Speakerphone call on hold. Press either HOLD or SPEAKERPHONE to return to the call.
With a Speakerphone call on HOLD, picking up an extension phone, or activating the Ameritech AM 1930 Handset will turn the Speakerphone OFF.
FLASH Key
During a Speakerphone call, press this key to flash the line. The feature is commonly used in conjunction with Call Waiting.
MUTE Key
Press this key to mute the Base Unit microphone during a Speakerphone call. Press MUTE again to return to the 2-way conversation.
INTERCOM Key
Press this key to Page the Handset. The Handset will ring 5 times. The Handset user can respond by pressing INTERCOM . The Handset and Base Unit have now entered 2-way INTER­COM mode.
Press INTERCOM to terminate INTERCOM mode.
REDIAL Key
Press this key to redial the last number you dialed from the Base Unit. This feature is independent of the Handset redial feature.
AM 1930 9/5/99, 12:13 AM19
This feature is also useful as a Handset locator in the event it is misplaced.
19
QUICK REFERENCE GUIDE
Setup Adapter
• Plug AC adapter into a standard electrical outlet and Base Unit.
• Set TONE/PULSE switch to PULSE or TONE. The unit is factory set to TONE.
• Let the handset battery pack charge for 16 hours before first use.
• Connect telephone line cord to base unit and telephone jack.
Making Calls
• Press the PHONE key. When HANDSET ON is displayed and
you hear a dial tone, dial the number.
OR
• Enter the number to be dialed on the display and then press the PHONE key.
OR
• Press SPEAKERPHONE on the Base Unit, then dial the number.
Answering Calls
• To answer a call, press any key other than OFF , MUTE , or the Volume Keys. The handset will NOT auto-answer when lifted off the base cradle.
OR
. Press SPEAKERPHONE on the
Base Unit.
Hanging Up
• Press OFF or place the handset in the cradle to hang up a call.
To Place A Call On Hold
• Press HOLD/PAUSE on the Handset or HOLD on the Base Unit to place an active call on
HOLD.
. To return to the call on the Hand-
set, press either PHONE or HOLD/PAUSE .
. To return to the call on the
speakerphone, press either HOLD or SPEAKERPHONE .
To Mute A Call
• Press MUTE to disable the Handset or Base Unit microphone.
• Press MUTE again to return to normal two way conversation.
To Page The Handset
• To page from the base, press INTERCOM .
• To cancel the PAGE either press INTERCOM again on the base or press OFF on the handset.
STORING MEMORY (SPEED) DIAL NUMBERS:
• The phone should be OFF .
• Enter the number you wish to store on the display up to a maximum of 20 digits.
STORING
PHONE OFF
FLASH
ABC DEF
123
GHI JKL MNO
456
PGRS
TUV
789
0#
CLR/DEL REDIAL
MEM/PRG
HOLD/PAUSE INTERCOM MUTE
‘69 AUTO
REPEAT
CALLBACK
DIALING
BILLED SERVICES
THE PHONE SHOULD BE
OFF
ENTER PHONE NUMBER PRESS and HOLD YOU WILL SEE
ENTER MEMORY LOCATION (00..20)
MEM/PRG
AM 1930 9/5/99, 12:13 AM20
20
QUICK REFERENCE GUIDE
• Press and hold MEM/PRG . The handset will display PROGRAM LOCATION.
• Enter a two digit memory location (00..20). The unit will store the number, emit a warbled tone to confirm successful programming and exit program mode.
Memory Dialing (speed Dialing):
MEMORY DIALING
PHONE
PHONE OFF
FLASH
ABC DEF
123
GHI JKL MNO
456
PGRS
TUV
789
0#
CLR/DEL REDIAL
MEM/PRG
HOLD/PAUSE INTERCOM MUTE
‘69 AUTO
REPEAT
CALLBACK
DIALING
BILLED SERVICES
PRESS
MEM/PRG
PRESS YOU WILL SEE
ENTER MEMORY LOCATION (00..20)
From the Handset
• Press the PHONE key.
• Press MEM/PRG .
in memory location 00 can also be dialed simply by pressing the QUICK DIAL key on the Base Unit.
Caller ID
• To view information stored in Caller ID memory, press CALLERS on the handset.
• The display will show the most recent call received.
PHONE OFF
FLASH
ABC DEF
123
GHI JKL MNO
456
PGRS
TUV
789
0#
CLR/DEL REDIAL
MEM/PRG
HOLD/PAUSE INTERCOM MUTE
‘69 AUTO
REPEAT
CALLBACK
DIALING
BILLED SERVICES
CALLER ID
PRESS YOU WILL SEE
• To view the time and date of the call press and hold the 7 key. The time and date will be shown along with the phone number. For example :
• Enter the memory location of the phone number you wish to dial (01...20). The number will be dialed.
From the Base Unit
. Press the SPEAKERPHONE key. . Press MEM .
. Enter the memory location of the
phone number you wish to dial (00..20). The number will be dialed automatically. The number stored
AM 1930 9/5/99, 12:14 AM21
• To view other calls, scroll backwards and forwards by using the ( ) and ( ) keys.
*
#
• To view additional name charac­ters not shown on the display, press and hold the (9) key
• To exit press OFF .
21
QUICK REFERENCE GUIDE
Using REDIAL
From the Handset:
• Press the PHONE key, then REDIAL to automatically redial the
last number you dialed.
Or
• Press REDIAL to view the most recent telephone number dialed. To view the other phone numbers stored in REDIAL memory, press the scroll keys ( *) and ( # ). Once you have found the number you wish to dial, press PHONE .
From the Base Unit :
Press the SPEAKERPHONE key , then REDIAL .
HOLD From the Handset :
• Press HOLD/PAUSE to put a call on hold.
• To return to the call, press HOLD/PAUSE or the PHONE key.
From the Base Unit :
• Press HOLD to put a call on hold.
. To return to the call, press HOLD
or the SPEAKERPHONE key.
AM 1930 9/5/99, 12:14 AM22
22
BASIC OPERATION
Making Calls From the Handset:
Press the PHONE key and wait for dial tone. Then dial the number you want.
Or
Enter the number onto the display first, then press the PHONE key. This will dial the number that is displayed on the display after 2 seconds. See ADVANCED DIALING.
If you make a mistake when dialing, press OFF to hang up, then press the PHONE key to get the dial tone again.
From the Base Unit:
• Press the SPEAKERPHONE key and wait for dial tone. Then dial the number you want.
Disconnecting
To end a call, either place the handset back in the base, press OFF on the handset, or press SPEAKERPHONE on the Base Unit (for speakerphone calls).
Answering Calls From the Handset: Press any key other than OFF , MUTE or the VOLUME keys to answer
your call.
From the Base: Press the SPEAKERPHONE key.
VOLUME Controls-Handset
The volume controls for the handset are located on the side of the unit. Press the (up) or (down) key
to increase or decrease the volume. Holding either key down will continuously change the volume setting. The earpiece volume level indicator on the display will change accordingly. There are four volume levels.
FLASH
You can use your Ameritech AM 1930 cordless phone with services such as Call Waiting. Simply press the PHONE key to FLASH the line.
REDIAL
To REDIAL the last number you dialed, press the PHONE key, then press REDIAL . The phone will automatically dial the number. The number will be shown on the display.
Clearing The Display
The display can be cleared when phone off by pressing and holding the key
CLR/DEL down until the display clears.
MUTE
• Press MUTE during an active call to disable the microphone.
• Press MUTE again to return to normal operation.
Ringer MUTE
Press MUTE during incoming
ringing to disable the ringer for the duration of the call.
HOLD
• Press HOLD/PAUSE on the Hand- set or Base Unit to place an active call on hold
• To return to the call on the Handset, press either PHONE or HOLD/PAUSE .
• To return to the call on the Speakerphone, press either HOLD
or SPEAKERPHONE .
23
AM 1930 9/5/99, 12:14 AM23
BASIC OPERATION
With a Handset call on hold, picking up an extension phone, or activating the Ameritech Speakerphone will turn the Handset OFF.
With a Speakerphone call on hold, picking up an extension phone, or activating the Ameritech Handset will turn the Speakerphone OFF.
To transfer a call from the Handset to Base Unit Speakerphone first place the Handset call on hold, then press SPEAKERPHONE on the Base Unit.
To transfer a call from the Base Unit Speakerphone to the Handset, first place the Speakerphone call on hold, then press PHONE on the Handset.
AM 1930 9/5/99, 12:14 AM24
24
ADVANCED FUNCTIONS
Call Waiting
CALL WAITING is a subscription service, available from most local telephone service providers. Contact your provider for details. While you are on a call, you will hear an alert signal, warning that a second caller is trying to reach you.
If you subscribe to this service linked with CALLER ID, the name and/or phone number of the second caller can be displayed on the handset immediately after hearing the CALL WAITING alert. For more details, see
Caller ID ( p.32 ).
Switching calls using FLASH
• From the Handset: press the PHONE key to switch to the new call. To switch back press PHONE again.
• From the Base Unit: press the FLASH key to switch to the new call. To switch back press FLASH again.
PHONE OFF
FLASH
ABC DEF
123
GHI JKL MNO
456
PGRS
TUV
789
0#
CLR/DEL REDIAL
MEM/PRG
HOLD/PAUSE INTERCOM MUTE
‘69 AUTO
REPEAT
CALLBACK
DIALING
BILLED SERVICES
SWITCHING CALLS
TO SWITCH OVER TO THE NEW CALL
PHONE
PRESS TO SWITCH BACK TO
THE FIRSTCALL
PHONE
PRESS AGAIN
Message Waiting
Your Ameritech is capable of detect- ing a Visual Message Waiting Indica­tion, generated by many phone service providers. If you subscribe to Voicemail service from your local telephone company, and Visual Message Wait­ing Indication is provided, the Ameritech will display the following data to alert you to new, unplayed messages:
Simultaneously, the Message Waiting indicator on the Base will flash slowly. Once you have reviewed your new messages, the MSG. WAITING indica­tion on the handset, and the Message Waiting indicator light on the Base will be cleared.
You can temporarily clear the Message Waiting screen. With the Handset in the OFF mode.
Press and Hold CLR/DEL until the handset displays :
Press CLR/DEL to confirm your decision.
AM 1930 9/5/99, 12:14 AM25
Pressing any key other than CLR/DEL will cancel the operation.
25
ADVANCED FUNCTIONS
The Message Waiting indication alert may reappear, as long as unplayed messages remain in your Voicemail box.
NOTE:
Message Waiting works in conjunction with Voicemail service from many local phone companies. This is an optional service. You are not required to subscribe to it.
Temporary TONE
If you have rotary (PULSE) telephone service (switch is set to PULSE), this feature allows you to temporarily switch to TONE dialing for such purposes as remote access to answering machines, bank-by-phone services, use of calling cards and other special services.
First, dial the call normally. Then activate the Temporary Tone feature by pressing TONE (the key). You can then press the numbers or symbols
*
you need, and your phone will send the proper signals.
Programming The Ringer
The Handset and Base Unit ringers are capable of four different types of ringer tones. The following sections detail how to select different ringer types and how to turn off the ringer.
Changing Ringer Types
To program, the Handset must be OFF. To select a different ringer type for the
Handset Ringer do the following: Press and hold: MEM/PROG
The display will show the following:
Press : # The display will show the following:
To end the call, press OFF or place the handset back in the base. If using the speakerphone, press SPEAKERPHONE to end the call. The phone will automatically go back to rotary (PULSE) service.
PHONE OFF
FLASH
ABC DEF
123
GHI JKL MNO
456
PGRS
TUV
789
0#
CLR/DEL REDIAL
MEM/PRG
HOLD/PAUSE INTERCOM MUTE
‘69 AUTO
REPEAT
CALLBACK
DIALING
BILLED SERVICES
AM 1930 9/5/99, 12:14 AM26
TEMPORARY TONE
DIAL A PHONE NUMBER
PRESS PRESS THE NUMBER
OR SYMBOLS PRESS
Press : 1 The display will show the following:
Press : 1 for ringer type 1
2 for ringer type 2 3 for ringer type 3 4 for ringer type 4 0 for ringer type OFF
OFF
Press OFF TO exit.
26
ADVANCED FUNCTIONS
To select a different ringer type for the Base Unit do the following:
Press and hold : MEM/PRG The display will show the following :
Press : # The display will show the following:
Press : 2 The display will show the following:
Press : 1 for ringer type 1
2 for ringer type 2 3 for ringer type 3 4 for ringer type 4
Press OFF TO exit. To turn the Base Unit ringer OFF, use
the switch located on the underside of the Base Unit.
AM 1930 9/5/99, 12:14 AM27
27
ADVANCED FUNCTIONS
Clear/Delete (CLR/DEL) Key
The CLEAR and DELETE functions can be accessed separately depending on how long the key is held down. For example, to clear the last digit entered on the display, press the CLR/DEL key for less than 1 second. Press and hold the CLR/DEL key for more than 1 second to completely clear the display.
The delete function is also used to delete Caller ID records, memory dial records, and Message Waiting indication. See DELETING STORED
NUMBERS ( p.31), and MESSAGE WAITING ( p.25 ).
The handset must be OFF to perform a CLEAR or DELETE function.
Advanced Dialing
There are two different ways to dial a number from the Handset
1. Press the PHONE key and wait
for a dial tone. Then dial the number you want either manually, using MEMORY (MEM) dialing, Caller ID dialing or REDIAL.
2. Enter the number you wish to dial
on the display first. Then press the PHONE key. This will dial the number which is displayed on the display after 2 seconds.
NOTE:
The phone will dial any number which is shown on the display. If you do not want to dial the number shown on the display, it can be changed by:
• Press and hold CLR/DEL until the display is cleared, then dial normally.
• Press OFF and start over.
Multi Level REDIAL
The Ameritech AM 1930 stores the last five calls dialed in a special REDIAL memory.
With the Handset OFF, press REDIAL . The Handset will display the most recent telephone number you dialed:
To view the other phone numbers stored in the special REDIAL memory, press the scroll keys ( ) and ( )a. Once you have found
#
*
AM 1930 9/5/99, 12:14 AM28
28
ADVANCED FUNCTIONS
Billed Services
There are two pre-programmed Billed Services keys on the handset of the Ameritech AM 1930. These two keys are included to provide easy access to the following features:
• REPEAT DIALING
• 69 AUTO CALLBACK
*
It is important to note that a fee will be charged to your monthly phone bill whenever either of these services are used. For specific information about rates, please contact your local telephone company.
In order to use one of the Billed Services keys, do the following:
• Press either the REPEAT DIALING or 69 AUTO CALLBACK keys.
*
The phone will automatically access dial tone and then send the appropriate signals. Simultaneously, the handset will display one of the following messages:
for REPEAT DIALING
called you, whether you answered the call or not. A charge is added to your phone bill each time you use the *69 AUTO CALLBACK key. This works the same as dialing *69 on any phone.
You can also subscribe to Automatic Callback from Ameritech for a monthly fee with unlimited monthly usage. If you subscribe, you are not charged separately each time you use the service.
If your local phone company is not Ameritech, contact your phone company for information on this service.
REPEAT DIALING
For a fee, the REPEAT DIALING key tries repeatedly to connect you with the last number you dialed. For example, if you dial a number that's busy, you can press OFF, then REPEAT DIALING, then OFF. For up to 30 minutes, the service will keep trying to reach the number until it's available. When the number is available, your phone will ring; press PHONE and you will hear the other line ringing. Each time you use this service, a charge appears on your phone bill.
or
for 69 AUTO CALLBACK.
*
69 AUTO CALLBACK
*
For a fee, the 69 AUTO CALLBACK key speed dials the last person who
AM 1930 9/5/99, 12:14 AM29
*
You can also subscribe to Repeat Dialing from Ameritech for a monthly fee with unlimited monthly usage. If you subscribe, you are not charged separately each time you use the service.
If your local phone company is not Ameritech , contact your phone company for information on this service.
To cancel Repeat Dialing before the 30 minutes are over, dial 86.
29
*
MEMORY DIALING
Storing Memory (Speed) Dial Numbers
To program a speed dial location, do the following:
• With the Handset OFF, enter the telephone number you wish to store (20 digits maximum).
• Enter program mode by pressing and holding MEM/PRG . The display will show the following:
• Enter the memory location (00..20) you wish to store the number in. After the second memory location digit is entered, the unit will emit a warbled tone (a short series of beeps) to confirm successful programming and exit program mode.
PHONE OFF
FLASH
ABC DEF
123
GHI JKL MNO
456
PGRS
TUV
789
0#
CLR/DEL REDIAL
MEM/PRG
HOLD/PAUSE INTERCOM MUTE
‘69 AUTO
REPEAT
CALLBACK
DIALING
BILLED SERVICES
STORING SPEED DIAL NUMBERS
DIAL A PHONE NUMBER
PRESS and HOLD PRESS LOCATION
(00..20)
MEM/PRG
Unsuccessful programming can result from not correctly completing the programming sequence. If this message appears, simply repeat the programming sequence.
• The number stored in memory location 00 can be accessed by pressing the one touch speed dial
QUICK DIAL key on the Base Unit.
Dialing From Memory From the Handset
• Press PHONE to get a dial tone.
• Press MEM/PRG , you're prompted to enter a speed dial location number:
• Enter a 2 digit location number (00..20).
• The number stored in that location will be displayed and immediately dialed.
Or
• Beginning from the OFF mode, press MEM/PRG followed by a 2 digit location number (00..20).
If programming is unsuccessful the unit will display:
AM 1930 9/5/99, 12:14 AM30
30
MEMORY DIALING
• Press MEM/PRG again to exit memory dial mode and leave the number on the display.
• Press PHONE . The number on the display will be dialed after a 2 second pause.
• Note that if digits were on the display prior to entering memory dial mode, the contents of the speed dial memory will be appended to those digits. For example, if 1503 was on the display and the contents of the memory location is 5551212, then the display would show the following upon exiting memory dial mode:
Changing Stored Numbers
To change or replace a stored number simply enter the new number on the display and store it in the memory location you wish to change.
Deleting Stored Numbers
• Press MEM/PRG . The display will change to "SPEED DIAL LOCATION_ _".
• Press OFF to exit.
NOTE:
Stored numbers are retained in memory even if the base loses its power or the handset battery is removed.
Storing Special Codes
To insert a pause in a phone number, press HOLD/PAUSE at the appropriate point when entering the number. This inserts a 2 second pause. A " P " appears in the display to show the pause. For longer pauses, press HOLD/PAUSE two or more times. Each press makes the pause 2 seconds longer and is treated as a stored digit.
If your phone is connected to a PBX, you can store the PBX access number and a pause before the phone number. For example, to store 9-PAUSE-555­1234 in memory location 08, do the following:
1. Press 9
2. Press HOLD/PAUSE
3. Enter 5551234
4. Press and hold MEM/PRG
5. Enter 08
• Enter memory location number (00..20).
• Press CLR/DEL key. The display will change to "LOCATION XX
DELETED".
AM 1930 9/5/99, 12:14 AM31
31
CALLER ID
Caller ID
Your Ameritech AM 1930 cordless phone is capable of displaying the name and/or phone number of the person calling, before you answer the phone. Subscription to Caller ID service through your local phone company is required to utilize this feature.
If you subscribe to alphanumeric (name and number) Caller ID service, the calling party's name and phone number (when available) will be displayed on the handset screen while the phone is ringing.
If you subscribe to numeric (number only) Caller ID service, the calling party's phone number (when available) will be displayed on the handset screen while the phone is ringing.
Call Waiting Caller ID (Type II )
Your Ameritech AM 1930 cordless phone is also capable of displaying Caller ID information in connection with a Call Waiting signal. If you are on a call, and receive a Call Waiting alert signal, the handset will display the name and/or number (when available) of the party trying to reach you. As above, subscription to Call Waiting ID service through your local phone company is required in order to utilize this feature.
A Word About Caller ID
Due to regional incompatibilities, Caller ID information may not be available for every call you receive. In addition, the calling party may intentionally block their name and phone number from being sent.
NOTE:
You must be in an area where Caller ID service is available and you must subscribe to it to use this feature.
If you do not subscribe to the Caller ID service, the phone will still operate normally, except that the Caller ID information is not received or displayed.
Receiving and Storing Calls
This unit receives and displays all Caller ID information: the caller’s telephone number, the caller’s name and the exact date and time of the call.
The phone sequentially numbers these call records and retains them in the unit’s memory for later review. The unit can store up to 50 numbers in its memory.
Once the Caller ID memory is full, any new call forces a deletion of the oldest call record.
Dialing From Caller ID Memory NOTE:
Only the last 7 digits of any number are displayed when dialing from Caller ID memory.
For example, when you press and hold the 7 key to view the phone number, you would see the following:
AM 1930 9/5/99, 12:14 AM32
32
CALLER ID
However, when you dial directly from Caller ID memory, only the last 7 digits of the received telephone number will be used. Consequently, you would actually dial this:
The Ameritech AM 1930 was de- signed to accommodate this situation. If you need to temporarily add a long distance prefix and /or area code (such as 1503) before the Caller ID number, do the following:
• Beginning from the standby mode, key in the necessary digits. Your display will look like this:
• Then, to temporarily add the last 7 digits only from a Caller ID memory, press CALLERS .
• Using the ( ) and (#) keys, scroll through the received calls to locate the number you wish to dial.
*
Special Message Indicators Out of Area Calls
If for any reason the telephone number of the caller is unavailable, or if the caller is outside the Caller ID service area, the message UNAVAILABLE is displayed.
“Private” Calls
If the caller has exercised the option to block his or her number from being sent, then the display will show
PRIVATE.
Transmission Error
If an error is detected, then the Caller ID information is incomplete and will not be displayed. TRANSMISSION ERROR will be displayed.
• Once you have located the number you wish to dial, simply press PHONE . The last seven digits will be added to the numbers already in the display, and the whole number shown below will be automatically dialed.
AM 1930 9/5/99, 12:14 AM33
The occasional appearance of TRANS- MISSION ERROR on your display does not indicate a problem with your unit or your telephone line. However, if this appears frequently, you may want to notify your telephone com­pany.
33
CALLER ID
Reviewing Numbers
Calls stored in memory can be reviewed by pressing CALLERS . The display will show the number of the most recent (Call #01). The top line of the display is used to indicate the memory location number and the bottom line of the display shows the name, see below:
There may be additional characters in the name which can not be shown on the current display. Press the ( 9 ) key. This will overwrite the Caller ID memory location on the top line to show up to a maximum of 15 alpha characters for the duration of the key press. The first 12 alpha characters will be on the top line with up to 3 additional characters on the second line.
Pressing the ( ) key displays the next lower in sequence call record.
*
Likewise, pressing the (#) key displays the next higher in sequence) call record. The higher the call number, the older the call.
To save you time in reviewing call records, you can “wrap-around” the call history log. For example, if you press the ( ) key enough to scroll back to the first record, pressing it
*
again will force the display to go to the very end of the call record.
PHONE OFF
FLASH
ABC D EF
123
GHI JKL MNO
456
PGRS
TUV
789
0#
CLR/DEL REDIAL
MEM/PRG
HOLD/PAUSE INTERCOM MUTE
‘69 AUTO
REPEAT
CALLBACK
DIALING
BILLED SERVICES
REVIEWING NUMBERS
PRESS PRESS THE AND KEYS
TO SCROLL PRESS AND HOLD THE 7
KEY TO VERIFY NUMBER
OFF
PRESS TO EXIT
To find out the corresponding phone number as well as the date and time of the call, press and hold the 7 key. The date and time will be shown. Releasing the key will again show the caller's name.
AM 1930 9/5/99, 12:14 AM34
34
CALLER ID
Deleting Numbers
Pressing the CLR/DEL button deletes the Caller ID number displayed.
• The older Caller ID records will be moved forward by one location .
• Press and hold the CLR/DEL key for more than 2 seconds to delete the entire contents of Caller ID memory. The display will show the following for a final confirmation, before the entire Caller ID memory is erased:
• Pressing CLR/DEL will confirm the operation and the display will then show:
• The message will remain on the display for 2 seconds.
• Pressing any key other than CLR/DEL will cancel the opera­tion.
AM 1930 9/5/99, 12:14 AM35
35
ADDITIONAL OPERATING TIPS
Noise Or Interference
Your Ameritech AM 1930 cordless telephone has auto-channel scan circuitry which will detect excess noise and change the channel of the phone to reduce it. This is done automatically.
Out Of Range When Phone Is On
Since the Ameritech AM 1930 is a fully digital phone, it does not suffer from noise associated with regular cordless phones. At times you may experience occasional "drop outs", especially at the extreme edges of the phone's range. Simply move closer to the base unit and this will disappear.
Automatic Security Coding
Your Ameritech AM 1930 phone is factory set with 16.8 million possible security codes. This unique security code allows your handset and base to recognize each other, and minimizes the possibility of another cordless phone using your telephone line.
Out Of Range indication
If the handset is moved to a point where the base and handset can no longer communicate, the handset will display CHANNEL SEARCHING and scan all channels in an attempt to re-link with the base.
If you are presently engaged in a phone conversation move closer to the base. If the base unit does not communicate with the handset within 25 seconds of losing contact, it will automatically hang up.
Out Of Range When Phone Is Off
When the phone is OFF, the handset and base still monitor each other to make sure that they can communicate. If the handset is moved out of range, the handset will display CHANNEL SEARCHING. The handset will scan all channels in an attempt to reestablish communication with the base. This process does not require user intervention; the handset will re-link with the base automatically once it is brought back within range. The unit will then be able to receive and place calls.
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36
MAINTENANCE
Taking Care Of Your Telephone
Your Ameritech AM 1930 cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to pro­tect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment.
For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water,
DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by
the unplugged cords.
AM 1930 9/5/99, 12:14 AM37
37
IN CASE OF DIFFICULTY
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call Ameritech at 1-800-456-6858.
THE PHONE DOESN’T WORK AT ALL.
• Make sure the Power Cord is plugged in
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.
• Make sure the batteries are properly charged. If the 'LOW BATTERY' message is shown, the battery pack needs charging.
NO DIAL TONE.
• First check all the suggestions above.
• If you still don’t hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Call your local telephone company.
YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU’RE NEAR THE BASE UNIT.
• Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try moving the appliance or the base unit to another outlet.
YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU’RE AWAY FROM THE BASE UNIT.
• You may be out of range. Either move closer to the base, or relocate the base unit.
. Raise the Base Unit antenna to an
upright position, if the Base Unit is wallmounted, raise the antenna to point at the ceiling.
• The layout of your home may be limiting the range. Try moving the base unit to another position.
THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.
• Make sure you have the handset ringer activated. To set the ringer, see "PROGRAMMING THE RINGER".
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.
• You may be too far from the base unit.
• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.
YOU HEAR OTHER CALLS WHILE USING YOUR PHONE.
• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.
AM 1930 9/5/99, 12:14 AM38
YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR BUTTONS WORK.
Make sure the power cord is plugged in.
38
IN CASE OF DIFFICULTY
COMMON CURE FOR ELECTRONIC EQUIPMENT
If the unit does not seem to be responding normally, then try putting the handset in the cradle. If it does not seem to respond after trying this a few times, do the following (in the order listed):
1. Disconnect the power to the base.
2. Disconnect the handset battery.
3. Wait a few minutes.
4. Connect power to the base.
5. Connect the handset battery.
6. Put the handset in the base.
AM 1930 9/5/99, 12:14 AM39
39
WARRANTY
LIMITED WARRANTY
The Manufacturer warrants, to the original purchaser only, the material and workmanship of this product for ONE YEAR from the date of purchase. The manufacturer will repair or replace, at our option, this product without charge should it fail due to a defect in material or workmanship within that time period.
This warranty does not apply to loss or damage which is the result of accident, misuse or negligence. All other warranties, expressed, implied, or statutory, including warranties of fitness for a particular purpose, are limited to the time period listed and are otherwise excluded from this warranty. The manufacturer may, at its option, void the warranty if unauthorized repairs are attempted. Additionally, the manufacturer shall not be liable for any incidental or consequential damage or commercial loss, nor for any other loss or damages.
The manufacturer assumes no responsibility for products sent without prior
Return Authorization.
To arrange for service, in or out of warranty, please call AMERITECH at 1-800­456-6858. For warranty service, proof of purchase is required.
AM 1930 9/5/99, 12:14 AM40
40
TECHNICAL SPECIFICATIONS
FREQUENCY CONTROL
Crystal Controlled Dual POLL Synthe­sizer
TRANSMIT FREQUENCY
Handset : 925.05 MHz to 927.75 MHz
( All ten channels within this range)
Base : 902.3 MHz to 905.0 MHz
(All ten channels within this range)
RECEIVE FREQUENCY
Handset : 902.3 MHz to 905.0 MHz
( All ten channels within this range)
Base : 925.05 MHz to 927.75MHz
( All ten channels within this range)
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC Actual operating range may vary ac­cording to environmental conditions at the time of use.
WEIGHT
Handset : 250 grams Base : 415 grams
POWER REQUIREMENTS
Handset : Self-contained nickel-cad-
mium rechargeable battery supply, 3.6V nominal, 600mAh capacity.
Base: 9VDC @ 500mA
MEMORY
Speed Dial : 21 Memory locations,
20 digits per location.
Caller ID :Alphanumeric Display
50 Memory locations
SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NO­TICE.
SIZE
Handset : 19 x 6 x 3.5cm (L x W xT)
Maximum (Antenna ex­cluded)
Base : 21.5 x 14.5 x 5cm (L x W
x T) Maximum (Antenna excluded)
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INDEX
A
Answering Calls .............................20,23
B
Backlighting ..........................................2
Base Unit Features ............................18
Base Unit Function Keys ...................19
Battery Charging ..................................8
Battery, purchasing spare
or replacement ..................................10
Battery, replacing drained ..................10
Billed Services Keys .........................1,28
C
Call Waiting .........................................25
Caller ID, "Private" calls .....................33
Caller ID, Deleting numbers ...............35
Caller ID, Dialing from Caller ID
memory .............................................32
Caller ID, Reviewing numbers ......21,34
Caller ID, Transmission errors ..........33
Clear/Delete function .........................28
Customer Service ..............................40
D
Digital Security code ...........................2
E
Extension In Use Indication ...........1,15
F
Face-up/Face down Charging .............2
FCC Regulations .................................4
FLASH function ........................19,23,25
G H
Handset Display Examples ...............14
Handset Layout .................................16
Hold function ............................20,22,24
Memory Dialing .............19,20,21,30,31
Message Waiting Indication ..........1,25
MUTE function ..............14,18,19,20,23
N
NEW CALL message ........................25
NiCad Battery .....................................8
O
Out of Range indication ....................36
P
Parts Checklist ....................................3
Power Backup ...................................10
PRIVATE message ............................33
Q
Quick Dial Key ........................19,21,30
R
Redial ......................................19,22,28
Repair (see Service)
Ringer, base ON/OFF switch ...........27
Ringer, changing types ......................26
Ringer Equivalence Number (REN) .4,5
Ringer MUTE ....................................23
Ringer, programming ........................26
S
Service ..............................................40
Setup ............................................11,20
Spare Battery Charger .....................10
Speakerphone .........................19,21,23
Speed Dial Memory (see Memory Dialing)
T
Technical Specifications ....................41
Temporary Tone ................................26
Tone/Pulse Switch .............................11
Troubleshooting (see In Case of Difficulty)
I
In Case of Difficulty ...........................38
Installation ..........................................11
Intercom .............................................20
J,K L
LOW BATTERY message ..............8,14
M
Maintenance ......................................37
Making Calls .....................................20
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U V
Voicemail (see Message Waiting Indication)
Volume Control, base .......................19
Volume Control, handset .............16,23
W
Wall Mounting ...................................13
Warranty ............................................40
X,Y,Z
42
TABLE OF CONTENTS
Page
INTRODUCTION .............................................................................................................. 1
Special Features ................................................................................................................ 2
Parts Check List ................................................................................................................ 3
FCC REGULATIONS .......................................................................................................... 4
IMPORTANT SAFETY INSTRUCTIONS ........................................................................... 6
REPLACING THE BATTERY PACK .............................................................................. 8
GETTING STARTED ........................................................................................................ 11
WALL MOUNTING .......................................................................................................... 13
EXAMPLES OF THE HANDSET DISPLAY ................................................................... 14
THE HANDSET LAYOUT ................................................................................................. 16
THE BASE UNIT LAYOUT ............................................................................................... 17
BASE UNIT FEATURES ................................................................................................... 18
BASE UNIT FUNCTION KEYS .......................................................................................... 19
QUICK REFERENCE GUIDE ........................................................................................... 20
BASIC OPERATION ....................................................................................................... 23
ADVANCED FUNCTIONS ............................................................................................... 25
Call Waiting ....................................................................................................................... 25
Switching Calls ................................................................................................................ 25
Message Waiting Indication .............................................................................................. 25
Temporary Tone ............................................................................................................... 26
Programming The Ringer ................................................................................................ 26
Changing Ringer Types ................................................................................................. 26
Clear/Delete (CLR/DEL) Key ......................................................................................... 28
Advanced Dialing ............................................................................................................. 28
Multi Level REDIAL ......................................................................................................... 28
Billed Services ................................................................................................................. 29
MEMORY DIALING ......................................................................................................... 30
Storing Memory Speed Dial Numbers ............................................................................. 30
Dialing From Memory ...................................................................................................... 30
Changing Stored Numbers .............................................................................................. 31
Deleting Stored Numbers ................................................................................................ 31
Storing Special Codes ..................................................................................................... 31
CALLER ID ........................................................................................................................ 32
Call Waiting Caller ID (Type ll CID) ............................................................................... 32
A Word About Caller ID ................................................................................................... 32
Receiving and Storing Calls ............................................................................................ 32
Dialing From CALLER ID Memory ................................................................................. 32
Special Message Indicators/Out Of Area Calls .............................................................. 33
"Private" Calls ..................................................................................................................... 33
Transmission Error ........................................................................................................... 33
Reviewing Numbers ....................................................................................................... 34
Deleting Numbers ............................................................................................................ 35
ADDITIONAL OPERATING TIPS .................................................................................... 36
MAINTENANCE ................................................................................................................ 37
IN CASE OF DIFFICULTY ............................................................................................... 38
WARRANTY ....................................................................................................................... 40
TECHNICAL SPECIFICATIONS ...................................................................................... 41
INDEX ................................................................................................................................ 42
AM 1930 9/5/99, 12:14 AM43
43
Copyright 1998 for VTECH COMMUNICATIONS LTD..
AM 1930 9/5/99, 12:14 AM44
91-5025-13-00 ISSUE 0
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