VTech 18150 TWIN User Manual

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User Guide

Model: VTech 18150 TWIN

For product support please call: 1 300 369 193

INTRODUCTION

To your VTech 18150 DECT6.0 Cordless Phone with Answering Machine

•

Phonebook –The phonebook stores up to 200 entries.

•

Calling Number Display* lets you see who’s calling. Your phone stores details of the last 50 callers in the Call List.

•

Answering machine, with up to 40 minutes digital recording time and helpful voice prompts.

* IMPORTANT

You need to subscribe to a Network Calling Number Display service to be able to see the caller’s number or name when called, or in the Calls List. See page 63 for more details.

This User Guide provides you with all the information you need to get the most from your phone. Before you

make your rst call, you will need to set up your phone.

Follow the simple instructions on the next few pages.

NEED HELP?

PLEASE LOOK IN THE HELP SECTION AT THE END OF THE USER GUIDE IF YOU EXPERIENCE ANY OPERATIONAL DIFFICULTIES WITH YOUR VTECH PRODUCT, OR PLEASE CONTACT THE TECHELP INFORMATION LINE 1300 369 193 OR CONTACT US BY EMAIL AT: tcpsupport_au@vtech.com

GOT EVERYTHING?

The package contains the following items:

VTech 18150 telephone base

• 2 VTech 18150 handsets

• 2 VTech 18150 chargers

• 3 Power adaptors

• Telephone line cord and adaptor

• 2 NiMH rechargeable battery packs

• Warranty registration information

• User guide

•

IN THIs GUIDE

Important safety instructions 9

Getting started 11

Location 11 Setting up 12 Battery low warning 16 Battery performance 16 Using your VTech 18150 phone on a broadband

ADSL line? 17 Date and time 18

Getting to know your phone 19

Handset overview 19 Telephone base overview 22 Navigating the menus 23 Handset menu layout 24 Keystroke table 25 Handset display icons 26

Using the phone 27

Make, answer or end a call 27 Call waiting 28 Volume boost 28

Handset speakerphone 29 Volume control 29 Mute 29 Temporary ringer silencing 30 Hold 30 Redial 31 Chain dialing 33 Handset locator 34

Multiple handset use 35

Join a call in progress 35 Intercom 35

Answer an incoming call during an intercom call 36 Call transfer using intercom 37 One-touch broadcast (OTB) 39 Turn OTB on or off 39 OTB call to a single device 40 Change a one-to-one broadcast call to an intercom

call 42 Answer an incoming call during a broadcast call

Phonebook 45

Add a phonebook entry 46 Add a predialed number to phonebook 47 Review phonebook entries 48

Alphabetical search 49 edit a phonebook entry 51 Delete a phonebook entry 52

Phone settings 53

Using the menu 53 Set date and time 54 Ringer volume 55 Ringer melody 56 Key tone 57 Flash time 57 ECO mode 58 Calling number display announce 59 QUIET mode 61 Reset 62

Telephone Network Services* 63

Calling Number Display 63 Memory match 65 Call log display screen message 65 Missed call indicator 66 Review the call log 66 Dial from the call log 67 Save a call log entry to the phonebook 67 Delete an entry in the call log 69

Delete the entire call log 69 Network Voicemail 69

Call guard 71

Add a block list entry 71 Review block list entries 72 Delete a block list entry 74 Block calls without number 74 Call guard announce 75 Outgoing message for calls without number 76

Answering machine 79

Answer on/off 79 Outgoing message 80 Message playback 81 Delete all messages 83 Record, play or delete memos 84 Answering system settings 84 Number of rings 85 Remote access code 85 Recording time 86 Answering system and voicemail indicators 87 Call intercept 88 Remote access 88

Help 90

General information 103

Replacing the handset batteries 103 Safety 103 Cleaning 104 Environmental 105 How many telephones can you have? 105

Customer service & Product warranty 106

IMPORTANT sAfETY INsTRUCTIONs

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk

of re, electric shock and injury, including the following:

Read and understand all the instructions.

Follow all warnings and instructions marked on the

product. Unplug this product from the wall outlet before

cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water (for example, near

a bath tub, kitchen sink, swimming pool) or in humid areas.

Do not overload wall outlets and extension cords as

this can result in the risk of re or electric shock.

Unplug this product from the wall outlet and contact

TecHelp on 1300 369 193 under the following conditions:

When the power supply cord or plug is damaged

• or frayed.

•

If the product does not operate normally by following the operating instructions.

•

If the product has been dropped and the outer casing has been damaged.

•

If the product exhibits a distinct change in performance.

Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak.

Use only the supplied NiMH (Nickel Metal Hydride) batteries. The operation periods for the handsets are only applicable with the default battery capacity.

10.

The use of other battery types or non rechargeable batteries/primary mobile batteries can be dangerous. These may cause interference and/or unit damage. VTech will not be held liable for damage arising from such noncompliance.

11.

Use only the power adaptors supplied with this product. Please contact TecHelp on 1300 369 193 for replacement adaptors.

12.

Please ensure that the batteries inserted properly.

13.

Do not immerse the batteries in water, and do not

place them in a re.

14.

Telephone receivers produce magnetic elds that can attract small metallic objects such as pins or staples. To avoid injury, do not place the handset where such objects can be picked up.

GETTING sTARTED

LOCATION

Place your VTech 18150 within 2 metres of the mains power socket and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your VTech 18150 works by sending radio signals between the base and handset. The strength of the signal depends on where you locate the base. Putting it as high as possible ensures the best signal.

The maximum range between the telephone base and the handset is approximately 300 meters.

sETTING UP

Telephone base installation

Insert the power adapter and the telephone line cord into the telephone base.

Insert the telephone line cord into a telephone wall

jack. If you have DSL high speed internet service, a DSL lter (not included) is required.

Insert the other end of the power adapter into the

3. wall outlet.

Note: Ensure power cord is fed through slot on base so

unit sits ush with the desk.

Handset charger installation

Plug the power cable into the charger base.

1. Plug the other end into a mains power wall socket.

2. Install batteries to handset, and place the handset in

3. the handset charger to charge.

Mains power wall socket

Note: Ensure power cord is fed through slot on base

so unit sits ush with the desk.

Handset batteries installation

THIS SIDE UP / CE CÔTÉ VERS LE HAUT

Battery Pack / Bloc-piles :

BT183342/BT283342 (2.4V 400mAh Ni-MH)

WARNING / AVERTISSEMENT :

DO NOT BURN OR PUNCTURE BATTERIES.

NE PAS INCINÉRER OU PERCER LES PILES.

Made in China / Fabriqué en chine

THIS SIDE UP / CE CÔTÉ VERS LE HAUT

Battery Pack / Bloc-piles :

BT183342/BT283342 (2.4V 400mAh Ni-MH)

WARNING / AVERTISSEMENT :

DO NOT BURN OR PUNCTURE BATTERIES.

NE PAS INCINÉRER OU PERCER LES PILES.

Made in China / Fabriqué en chine

Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery as indicated.

Align the cover at against the battery compartment,

2. then slide it upwards until it clicks into place.

Charge the handset by placing it in the charger. The

CHARGE light on the handset is on during charging.

Note: The display of your handset may go blank for a

short time when placing back on charge. This is the normal operation of your handset.

IMPORTANT

Check for a dial tone by pressing hear a dial tone, the installation is successful.

TALK/RECALL. If you

WARNING

Do not place your VTech 18150 in the bathroom or other humid areas.

IMPORTANT

The telephone base must be plugged into the mains power socket at all times. Do not connect the telephone line until the handset is fully charged. Only use the power adaptor, telephone cables and NiMH batteries supplied with the product.

BATTERY LOw wARNING

If the to recharge the handset before you can use it again.

During charging, the the display.

icon ashes in the handset display you will need

icon will appear to be lling in

BATTERY PERfORMANCE

In ideal conditions, the fully charged battery should give up to 12 hours talk time, or 160 hours standby time, on a single charge. Note that a new battery will not reach full capacity until it has been in normal use for several days.

To keep the batteries in the best condition, leave the handset off the base for a few hours at a time. Running the battery right down at least once a week will help

it last as long as possible. The charge capacity of the rechargeable battery will reduce with time as it wears out, giving the handset less talk / standby time.

Eventually it will need to be replaced. A replacement battery can be obtained by contacting TecHelp on 1300 369 193 or from your local electrical retailer.

After charging your handset for the rst time,

subsequent charging time is about 6–8 hours a day. The battery and handset may become warm during charging, however, this is normal.

UsING YOUR VTECH 18150 PHONE ON A BROADBAND ADsL LINE?

If this product is to be used on a broadband ADSL line, then you must ensure that it is connected via an ADSL

lter. Using this product on a Broadband line without an ADSL lter may cause problems with this product and

your Broadband service.

DATE AND TIME

If you have subscribed to a Network Calling Number Display service, the date and time are set automatically with each incoming call.

The date and time is recorded with each answering machine message you receive. If you have not subscribed to a Network Calling Number Display Service you can set the date and time manually.

Set the date and time manually

Press

MENU when the handset is not in use.

Press Press

the date according to the date format you set. Press

time according to the time format you set. Press

or to scroll to Set date/time.

SELECT, and the use the dialing keys to enter

NEXT, and the use the dialing keys to enter the

SAVE to conrm. You hear a conrmation tone.

GETTING TO kNOw YOUR PHONE

HANDsET OVERVIEw

1. CHARGE light

On when the handset is charging in the charger.

•

2. Softkeys

Press to select the menu item displayed above the key.

•

In menu mode: Press to select an item or save an entry or

•

setting.

3. PHONEBOOK

In idle mode: Press to access the phonebook .

•

TALK/RECALL

•

During call ringing: Press to answer a call.

•

During a call: Press to activate Recall for use with Telephone Network Services such as Call Waiting during a call.

•

During message playback: Press to call back the caller if the caller’s number is available.

5. ALPHANUMERIC KEYPAD

•

Press to insert a digit / character / #

•

# key in Call List mode: Press to review the caller’s number if

applicable.

•

# key in Idle model: press and hold to turn Quiet Mode on or off.

SPEAKER

During a call: Press to turn on / off the speakerphone.

•

In Idle mode / predialing mode / Redial list / Call List /

•

Phonebook entry: Press to make a call with speakerphone. During ringing: Press to answer a call with speakerphone.

•

7. MUTE

During a call: Press to mute the microphone.

•

During ringing: Press to mute the ringer temporarily.

•

8. EARPIECE

9. OTB / VB (One-touch broadcast / Voice broadcast)

In idle mode: Press to display the BROADCAST menu to begin

•

a broadcast call, or press and hold to begin a one-to-group broadcast.

Press to enhance the clarity and loudness of the caller’s voice

•

during a call in earpiece mode.

10. LCD DISPLAY

11. DELETE

In Redial list / Call List / Phonebook entry: Press to delete an

•

individual entry. In predialing mode: Press to delete digits.

•

During message or announcement playback: Press to delete

•

the playing message or the recorded announcement.

12. REDIAL/VOLUME

•

In idle mode: Press to access the redial list.

•

In Menu mode / Phonebook list / Redial list / Call List: Press to scroll up the menu items.

•

During a call, or message / announcement playback: Press to increase the listening volume.

CALLS/VOLUME

•

In idle mode: Press to access the call log.

•

In Menu mode / Phonebook list / Redial list / Call List: Press to scroll down the menu items.

•

During a call, or message / announcement playback: Press to decrease the listening volume.

OFF/CANCEL

13.

During a call: Press to end a call and return to idle screen.

•

During ringing: Press to mute the ringer temporarily.

•

In menu / editing mode: Press to go back to previous menu.

•

In menu / editing mode: Press and hold to return to idle screen.

•

14. PAUSE

In editing mode: Press to insert a pause (P).

•

15. MICROPHONE

TELEPHONE BAsE OVERVIEw

1. - BUZZER SPEAKER

Emits alert tones.

•

2. -

FIND HANDSET

•

LED light turns on when the base is powered on.

•

In idle mode: Press to page all system handsets.

•

In idle mode: Press and hold for about 6 seconds to enter the handset registration mode.

NAVIGATING THE MENUs

Your VTech 18150 has an easy to use menu system. Each menu has a list of options, as outlined on the following page.

To enter the main menu of the handset:

Press

•

MENU when the phone is not in use.

Press feature menu.

Press To return to the previous menu, press To return to idle mode, press and hold

or until the screen displays the desired

SELECT to enter that menu.

OFF/CANCEL. OFF/CANCEL.

HANDsET MENU LAYOUT

Phonebook Play messages Answering sys

Home Play new msgs

Play old msgs

Call log Call guard Intercom

View Del all calls

Ringers Set date/time CND announce

Ringer volume Ringer tone

Settings

Display alerts Time format Date format Auto answer Register Key tone Flash time ECO mode Reset

Block list Calls w/o num

Outgoing msg Delete all old Record memo Answer On/Off Ans sys setup

On Number only Off

kEYsTROkE TABLE

HANDsET DIsPLAY ICONs

HOME line - On steadily when the home line is in use or there is an incoming call.

Volume boost - On steadily when the volume boost is turned on during a call using the handset earpiece.

Battery status - Battery is charging (animated display).

ANS

NEW

MUTE

Battery status - The battery icon ashes when the battery is low and needs charging.

Speakerphone - The speakerphone is in use.

Ringer off - The handset ringer is off.

New voicemail - You have new voicemail from your

telephone service provider.

Answering system on - The answering system is turned on to answer calls.

Message - New message in the built-in answering system.

New call list entry -New and missed calls.

MUTE - the handset microphone is off.

UsING THE PHONE

MAkE, ANswER OR END A CALL

Using a handset:

To make a call:

•

Press TALK/RECALL or , then enter the telephone number.

To predial

•

To answer

•

To end

Press

Notes:

•

a call:

Enter the telephone number, then press

TALK/RECALL or .

a call:

Press

The screen shows the elapsed time as you talk (in hours, minutes and seconds).

When predialing (preview numbers before dialing), press DELETE to backspace and delete; press and hold PASUE to insert a dialing pause (a P appears).

TALK/RECALL or .

a call:

OFF/CANCEL, or put the handset in the charger.

CALL wAITING

If you subscribe to call waiting service from your telephone service provider, you hear a tone if someone calls while you are already on a call.

•

Refer to your Telephone Service Provider regarding operation of Call Waiting

VOLUME BOOsT

Use the Volume Boost feature to enhance the clarity and loudness of the voice on handset earpiece.

To turn on Volume Boost on the handset:

While you are on a call using the handset earpiece,

• press OTB / VB on the handset. The handset displays Boost on.

Press OTB / VB again to turn off. The handset

• displays Boost off.

HANDsET sPEAkERPHONE

During a call, press the speakerphone and normal handset use. Press

OFF/CANCEL or return the handset to the charger to

hang up.

on the handset to switch between

VOLUME CONTROL

While on a call, you can adjust the listening volume on

the handset.

To adjust the listening volume of a handset:

Press

•

Note: The handset earpiece volume setting (1-6) and speakerphone volume setting (1-6) are independent.

VOLUME on the handset while on a call.

MUTE

The mute function allows you to hear the other party but the other party cannot hear you.

•

During a call, press MUTE. The screen displays Muted until the mute function is turned off.

•

Press MUTE again to resume the conversation. The screen displays Microphone ON.

TEMPORARY RINGER sILENCING

When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume.

To silence the ringer temporarily:

Press

MUTE. The screen displays Ringer muted.

HOLD

You can place any call on hold. At 15 minutes on hold, the call on hold automatically disconnects.

To place a call on hold:

•

To resume a call on hold:

•

HOLD on the handset. Call on hold appears

Press on the handsets. TALK/RECALL ashes on the handsets.

Press

TALK/RECALL on handsets.

EqUALIzER

The equalizer feature enables you to change the quality of the audio to best suit your hearing.

1. While on a call, press

2. Press or to highlight Equalizer, then press

SELECT.

3. Press or to highlight Treble 1, Treble 2, Bass or Natural (the default setting), then press SELECT.

OPTION.

Notes:

If you switch the call between the handset and

• speakerphone by pressing remains unchanged.

The current equalizer setting remains unchanged

• until you select a new setting.

, the audio setting

REDIAL

Each handset store the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries of each handset is independent.

To review the redial list:

1. Press REDIAL on a handset in idle mode.

Press beeps twice at the end of the list.

Press OFF/CANCEL on a handset to exit.

To dial the redial entry:

1. Press

Press OPTION and then or to highlight Redial,

and then press SELECT.

3. Press displays. The handset beeps twice at the end of the list.

4. Press DIAL to dial the number displayed.

to browse through the list. The handset

TALK/RECALL or on a handset to dial.

or to browse until the desire number

To save a redial entry to the phonebook:

Press REDIAL on a handset in idle mode.

2. Press or to browse until the desire number displays.

3. Press

SAVE.

4. The screen displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.

•

Press

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a

or to move the cursor to the left or right.

P appears).

5. Press

6. Press

7. Press

NEXT.

or to highlight one of the following types:

•

Home

•

Mobile

•

Work

•

Other

NEXT. The screen displays ENTER NAME. Use

the dialing keys to enter a name.

•

Press

•

Press 0 to add a space.

•

Press DELETE to erase a character.

•

Press and hold DELETE to erase all characters.

8. Press

or to move the cursor to the left or right.

SAVE. The screen displays Saved and you

hear a conrmation tone.

To delete the redial entry:

Press REDIAL on a handset in idle mode.

2. Press or to browse until the desire number displays.

3. Press DELETE on the handset to delete the

displayed number. You hear a conrmation tone.

CHAIN DIALING

Use this feature to initiate a dialing sequence from the numbers in the phonebook, call log or redial memory while you are on a call.

Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the phonebook, call log or redial list.

To access a number in the phonebook:

Press OPTION while on a call.

1. Press

2. Press

3. phonebook, and then press VIEW.

Press

4. Press

or to scroll to Phonebook.

SELECT and or to scroll to desired

or to hightlight the desired entry.

DIAL dial the displayed number.

To access a number in the call log:

Press

OPTION while on a call.

Press or to scroll to Call log.

SELECT and or to scroll to desired entry.

Press Press CALL to dial the displayed number.

To access a number on the redial list:

Press

OPTION while on a call.

Press Press Press

or to scroll to Redial.

SELECT and or to scroll to desired entry. DIAL to dial the displayed number.

HANDsET LOCATOR

The handset locator feature is useful if you misplace any handsets.

To start paging:

•

Press tone on all handsets for 60 seconds. All idle handsets ring and display

Note: If you press OFF/CANCEL, #, MUTE, or MUTE

on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.

To stop paging

Press

•

-OR-

Press

•

on the telephone base to start the paging

Paging **.

TALK/RECALL or on the handset(s).

on the telephone base.

MULTIPLE HANDsET UsE

JOIN A CALL IN PROGREss

Another handset can join you on an outside call. The call

continues until all people hang up.

To join a call:

Press

TALK/RECALL or on another handset to join the

call.

INTERCOM

Use the intercom feature for conversations between two handsets.

Press MENU in idle mode to enter the main menu.

1. Press or to scroll to Intercom, then press SELECT.

•

If you have two handsets, the handset shows

Calling other handset.

•

If you have more than two handset, the handset shows INTERCOM TO: Use the dialing keys to

enter a specific device number, or press or to

scroll to the desired device and press SELECT.

Your handset screen shows Calling other handset

or Calling VTECH X. The destination device rings

and displays Other handset is calling or VTECH X is calling.

2. To answer the intercom call, press TALK/RECALL

or on the destination handset. Both handsets

now show Intercom.

3. To end the intercom call, presses or places the handset back in the charger. Both Both handsets display Intercom ended.

Notes:

Before the intercom call is answered, you can

• cancel it by pressing handset.

If the called device is not answered within 100

• seconds, or accessing the phonebook or call log, or is on a call, or is out of range, the initiating device shows No answer. Try again.

•

To temporarily silence the intercom ringer, press

OFF/CANCEL or MUTE on the handset.

You can only use one pair of devices at a time to

• make intercom calls.

OFF/CANCEL on the

END, OFF/CANCEL,

ANswER AN INCOMING CALL DURING AN INTERCOM CALL

To answer a call during an intercom call:

Press TALK/RECALL to answer the call. The

• intercom call ends automatically.

Press OFF/CANCEL to end the intercom call without

• answering the incoming call.

CALL TRANsfER UsING INTERCOM

Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset.

To transfer or share an outside call using intercom:

During the call, press

Press

SELECT to choose Intercom.

•

If you have two handsets, the handset shows

Calling other handset.

•

If you have more than two handsets, the handset shows INTERCOM TO: Use the dialing keys to

enter a specific device number, or press or to

scroll to the desired device and press SELECT.

The call is automatically put on hold.Your handsetThe call is automatically put on hold. Your handsetYour handset

screen shows Calling other handset or Calling

VTECH X. The destination device rings and displays Other handset is calling or VTECH X is calling.

3. To answer the intercom call on the other device, press TALK/RECALL or on the destination

handset.

4. From this intercom call, you have the following options:

OPTION.

You can transfer the call. Press OPTION and then

•

press SELECT to select Transfer on the calling handset. Your screen shows Call transferred. The other device automatically connects to the outside call.

You can let the other device join you on the

•

outside call in a three-way conversation. Press

OPTION. Press or to highlight Share call,

then press SELECT. You can end the intercom call and continue the

•

outside call with your handset. Press

TALK/RECALL or END on your handset.

Notes:

•

If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers, press

OFF/CANCELCANCEL on the originating

handset.. If the called device is not answered within 100

• seconds, or accessing the phonebook or call log, or is on a call, or is out of range, the initiating device shows No answer. Try again.

ONE-TOUCH BROADCAsT (OTB)

You can directly broadcast messages to the speakerphone of any handset. Press and hold OTB on a handset begin two-way communication.

•

Only one device can talk at a time. While talking to another handset, press and hold OTB on the handset.

•

You must release OTB on the handset, so the other person can respond.

•

Only one OTB session can be active at a time.

•

While OTB is in use between two handsets, other handsets cannot use the intercom feature but can access the answering system.

•

When you attempt to place a broadcast call to another device which is accessing the answering system or on an intercom call or outside call, your device screen shows Not available at this time.

Note: The OTB function is not available when QUIET mode is on.

TURN OTB ON OR Off

1. Press OTB when the handset is not in use. The Broadcast menu displays.

2. Press

SELECT.

3. Press

or to highlight OTB On/Off, then press

or to choose On or Off, then press SELECT.

Note: The handset screen displays No OTB call when OTB is turned off.

OTB CALL TO A sINGLE DEVICE

1. There are a few ways to begin a OTB call to a single device. When the handset is not in use:

•

If you have two handsets, press and hold OTB.

•

If you have more than two handsets:

w Press OTB on the handset, then use the dialing

keys to enter the destination handset number.

-OR-

w Press OTB on the handset. Press

highlight the destination handset number, then press SELECT or OTB.

The handset shows Connecting to VTECH X... (

VTECH

the destination handset number) When the connection is made, both your and the destination handset screens display Press and hold [OTB] to talk.

2. Press and hold OTB. A chirp indicates your microphone is on. Speak towards the device. Your voice is broadcast to the destination handset. While you are speaking, your handset shows OTB To

3. Release OTB after speaking. Both devices beep once again and the screens show Press and hold [OTB] to talk, then you can press and hold OTB to continue speaking or the destination device can respond.

4. To end the OTB call, press OFF/CANCEL or END, or place the handset in the charger. The handset shows Broadcast Ended.

represents the handset name, X represents

for a few seconds.

or to

VTECH

Note: After OTB is released, the OTB call remains open for a short time. If no one presses OTB within 10 seconds, the OTB call ends automatically.

BROADCAsT CALL TO MULTIPLE DEVICEs

When there are multiple handsets registered to the phone system, OTB supports one-to-group calls.

To call multiple handsets:

1. You have two ways to call multiple handsets. When the handset is not in use:

Press and hold OTB until the handset shows

•

Connecting to group....

Press OTB. Press

•

SELECT or press OTB and your handset shows

Connecting to group....

When the connection is made, both the caller and the destination parties hear a beep. The speakerphones on all other devices automatically activate.

2. You need to press and hold OTB when you want to speak. Speak towards the handset. Your voice is broadcast to all devices.

3. Release OTB after speaking.

4. Any extension can reply.

or to choose Group. Press

CHANGE A ONE-TO-ONE BROADCAsT CALL TO AN INTERCOM CALL

You can convert a one-to-one OTB session to an intercom call.

When your device shows Press and hold [OTB]

to talk, press Intercom?

Press

SELECT. Your device displays

Calling shows Broadcast Ended and then VTECH

Press answer the intercom call. Both handsets now show Intercom.

To end the intercom call, press handset or place the handset in the charger. Both screens show Intercom ended.

X is calling. The destination handset rings.

INT.. The screen shows Switch to

VTECH

X. The destination device briey

TALK/RECALL on the destination handset to

OFF/CANCEL on your

ANswER AN INCOMING CALL DURING A BROADCAsT CALL

When you receive an outside call during a OTB, there is an alert tone.

To answer an incoming call:

During a one-to-one broadcast call, press

•

TALK/RECALL on the initiating or destination

handset. The broadcast call ends automatically and the outside call is answered.

During a one-to-group broadcast call, press

•

TALK/RECALL on the initiating handset. The

broadcast call ends automatically and the outside call is answered.

During a one-to-group broadcast call, press

•

TALK/RECALL on any one of the destination

handsets. That device answers the outside call. The broadcast call continues for the rest of the OTB participants.

To leave the broadcast call without answering the

• incoming call, press

OFF/CANCEL on your handset.

MAkE AN OUTGOING CALL DURING BROADCAsT CALL

During a one-to-one broadcast call, press

•

TALK/RECALL on your handset to get a dial tone.

The broadcast call ends automatically. During a one-to-group broadcast call, press

•

TALK/RECALL on the initiating handset. The

broadcast call ends automatically and you get a dial tone.

During a one-to-group broadcast call, press

•

TALK/RECALL on any one of the destination

handsets. That device gets a dial tone. The broadcast call continues for the rest of the OTB participants.

END OR LEAVE A BROADCAsT CALL

For one-to-one broadcast calls, both initiating and destination handsets can end the broadcast call. For broadcast calls to multiple devices, the initiating handset can end the broadcast call. If any one of the destination handsets leaves the broadcast call, the call continues until all participants or the initiator hangs up.

Press shows Broadcast Ended.

-OR-

Place the handset in the charger, then the handset return to idle mode.

Note: After OTB on the handset is released, the broadcast call remains open for a short time. If no one presses OTB on the handset within ten seconds, the broadcast call ends automatically.

OFF/CANCEL or END on the handset. The screen

PHONEBOOk

A phonebook entry can be up to 30 digits for each phone number and 15 characters for each name.

Phonebook entries are stored at the telephone base

• and shared by all system handsets. Any changes made on one device apply to all.

Only one device can review the phonebook at a time.

• If another device tries to enter the phonebook, its screen shows Not available at this time.

When there are no records in the phonebook, the

• screen shows Phonebook empty.

When the phonebook is full and you try to save an

• entry, the screen shows Phonebook full.

When you try to save a number already stored in

• the phonebook, the screen shows Number already saved.

ADD A PHONEBOOk ENTRY

1. Press

2. Press

3. Press

4. Press

5. Use the dialing keys to enter a telephone number.

6. Press

7. Press

8. Press NEXT. The screen displays ENTER NAME.

9. Use the dialing keys to enter a name (up to 15

10. Press

MENU in idle mode to enter the main menu.

or to scroll to Phonebook, then press

SELECT.

OPTION to choose Home. SELECT to choose Add contact. The screen

displays ENTER NUMBER.

Press

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a P appears).

•

Home

•

Mobile

•

Work

•

Other

characters).

•

Press Press 0 to add a space.

•

Press DELETE on a handset to erase a character.

•

Press and hold DELETE to erase all characters.

•

You hear a conrmation tone.

or to move the cursor to the left or right.

NEXT.

or to highlight one of the following types:

or to move the cursor to the left or right.

SAVE to conrm and the screen shows Saved.

ADD A PREDIALED NUMBER TO PHONEBOOk

You can save a predailed telephone number to the phonebook.

1. Enter the telephone number when in idle mode, then press then press NEXT.

2. Press

Home

•

Mobile

•

Work

•

Other

•

3. Press

4. Use the dialing keys to enter a name (up to 15 characters).

Press

•

Press 0 to add a space.

•

Press DELETE to erase a character.

•

Press and hold DELETE to erase all characters.

•

5. Press

You hear a conrmation tone.

SAVE to move on to edit the number and

or to highlight one of the following types:

NEXT. The screen displays ENTER NAME.

or to move the cursor to the left or right.

SAVE to conrm and the screen shows Saved.

REVIEw PHONEBOOk ENTRIEs

Phonebook entries appear alphabetically.

1. Press

2. Press

VIEW.

3. Press

-OR-

1. Press

2. Press

SELECT.

3. Press then press VIEW.

4. Press

-OR-

1. Press

2. Press

SELECT.

3. Press

VIEW.

4. Press

on the handset when in idle mode.

or to highlight a phonebook, then press

or to browse.

MENU when in idle mode.

or to highlight Phonebook, then press

or to highlight the desired phonebook,

or to browse.

OPTION while on a call.

or to highlight Phonebook, then press

or to highlight a phonebook, then press

or to browse.

When the desired entry displays, press # (pound

• key) on the handset repeatedly to show different dialing options.

Phonebook empty appears if there are no

• phonebook entries.

ALPHABETICAL sEARCH

You can use the enhanced 3-character search to nd your contacts quickly and efciently.

1. Follow the steps in Review phonebook entries on

the previous page to enter the phonebook.

2. When an entry appears, use the dialing keys to enter the letters associated with the name. You can enter up to 3 letters for the search. The letters will show at the top left hand corner of the screen. After you have entered one to three letters, the system starts searching in the phonebook. If there is no name matching the letter(s) entered, the next closest match in alphabetical order appears. If necessary, press

Note: The cursor automatically moves to the next position 2 seconds after you enter a letter. If you do not enter another letter in the coming 2 seconds, the system starts searching in the phonebook.

or to browse.

DIAL A PHONEBOOk ENTRY

You can dial a phonebook entry on any line.

To dial a phonebook entry:

1. Search for the desired entry in the phonebook (see Review phonebook entries and 3-character alphabetical search).

•

When the desired entry appears, press # (pound key) repeatedly on the handset to show different dialing options.

2. When the displayed number is in the correct format, press TALK/RECALL or on the handset to dial.

EDIT A PHONEBOOk ENTRY

1. Search for the desired entry in the phonebook (see Review phonebook entries and 3-character alphabetical search).

2. When a phonebook entry displays, press screen shows EDIT NUMBER along with the phone number to be edited.

3. Use the dialing keys to edit the number.

•

Press

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause (a P appears).

4. Press

5. Press or to highlight one of the following types:

or to move the cursor to the left or right.

NEXT.

EDIT. The

Home

•

Mobile

•

Work

•

Other

•

6. Press

7. Use the dialing keys to enter a name (up to

8. Press

NEXT. The screen displays EDIT NAME.

15 characters).

Press

•

Press 0 to add a space.

•

Press DELETE to erase a character.

•

Press and hold DELETE to erase all characters.

•

You hear a conrmation tone.

or to move the cursor to the left or right.

SAVE to conrm and the screen shows Saved.

EDIT A PHONEBOOk ENTRY

If you only want to edit the type of a phonebook entry:

1. Search for the desired entry in the phonebook (see Review phonebook entries and 3-character alphabetical search).

2. When a phonebook entry displays, press

LABEL.

Enter the corresponding shortcut keys shown on the screen.

Press

CLEAR to erase the assigned label.

DELETE A PHONEBOOk ENTRY

1. Search for the desired entry in the phonebook (see Review phonebook entries and 3-character alphabetical search).

2. When the desired entry appears, press DELETE. The screen displays Delete contact? and the name of the entry. Press

3. The screen displays Contact deleted and then the next alphabetical entry in the phonebook. You hear

a conrmation tone.

Note: Once a phonebook entry is deleted, it cannot not be retrieved.

YES to conrm.

PHONE sETTINGs

UsING THE MENU

You can use the menu of the handset to change the telephone settings.

Using a handset:

Press

•

MENU when idle.

Press feature menu.

Press To return to the previous menu, press To return to idle mode, press and hold

or until the screen displays the desired

SELECT to enter the menu.

OFF/CANCEL. OFF/CANCEL.

sET DATE AND TIME

The answering system records the date and time of each message you receive. Before using the answering system or alarm, set the date and time as follows. If you subscribe to a Network Calling Number Display service, the date and time are set automatically with each incoming call. Make sure the settings are correct so that

the alarm feature works properly.

To set the date format:

To set the time format:

MENU when the handset is not in use.

Press Press Press Press

format (MM/DD/YY or DD/MM/YY). Press

tone.

Press Press Press

Time format. Press SELECT and or to select your desired time

format (12-HR or 24-HR). Press SELECT to conrm. You hear a conrmation

tone.

or to scroll to Settings.

SELECT and or to scroll to Date format. SELECT and or to select your desired date

SELECT to conrm. You hear a conrmation

MENU when the handset is not in use.

or to scroll to Settings.

SELECT and or to scroll to

To set the date and time:

Press

MENU when the handset is not in use.

Press Press

the date according to the date format you set. Press

time according to the time format you set. Press

or to scroll to Set date/time.

SELECT, and the use the dialing keys to enter

NEXT, and the use the dialing keys to enter the

SAVE to conrm. You hear a conrmation tone.

RINGER VOLUME

You can select the ringer volume for incoming calls

MENU when the handset is not in use.

Press Press Press Press

volume level (a total of 7 levels for your selection, including volume Ringers off).

Press

conrmation tone.

or to scroll to Ringers.

SELECT and or to scroll to Ringer volume.

SELECT and or to sample each ringer

SET to save your selection. You hear a

RINGER MELODY

You can select the ringer tones for incoming calls.

Press

MENU when the handset is not in use.

Press Press Press

melody (a total of 10 melodies for your selection). Press

tone.

or to scroll to Ringers.

SELECT and or to scroll to Ringer tone. SELECT and or to select the desired ringer

SELECT to conrm. You hear a conrmation

AUTO ANswER

This feature allows you to answer a call by lifting the handset off the base if you have set the Auto answer feature to On.

Press MENU when the handset is not in use.

1. Press

2. Press

3. Press

4. Press

conrmation tone.

or to scroll to Settings.

SELECT and or to scroll to Auto answer. SELECT and or to select On or Off. SET to save your selection. You hear a

kEY TONE

The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys.

Press

MENU when the handset is not in use.

Press Press Press

tone volume level, or Off. Press

conrmation tone.

or to scroll to Settings.

SELECT and or to scroll to Key tone. SELECT and or to choose the desired key

SET to save your selection. You hear a

fLAsH TIME

The ash time settings is country dependent. Please

contact your local service provider for the correct settings.

Press

MENU when the handset is not in use.

Press Press Press

time. Press

conrmation tone.

or to scroll to Settings.

SELECT and or to scroll to Flash time. SELECT and or to choose the desired ash

SELECT to save your selection. You hear a

ECO MODE

When ECO mode is set to ON, the radiation, as well as the transmission range, will be halved.

Press

MENU when the handset is not in use.

Press Press Press Press

conrmation tone.

or to scroll to Settings.

SELECT and or to scroll to ECO mode. SELECT and or to select On or Off. SELECT to save your selection. You hear a

CALLING NUMBER DIsPLAY ANNOUNCE

The calling number display announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the phonebook or Calling Number Display information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller’s phone number is also private or unknown, no information will be announced. The default setting is On.

To turn on or off the calling number display announce feature:

Press

MENU when the handset is not in use.

Press Press

or Off. Press

tone.

or to scroll to CND announce.

SELECT and or to select On, Number only,

SELECT to conrm. You hear a conrmation

Notes:

To use the calling number display announce

• feature, you must subscribe to Calling Number Display service from your telephone service provider.

If Number only is selected, only the number of the

• caller number display will be announced from the handset and base.

This feature does not announce information for

• call waiting calls.

It takes at least 2 rings for the phone to receive

• Calling Number Display information and announce it. If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s information.

Pronunciation of names may vary with this feature.

• Not all names may be pronounced correctly.

Calling number display announce is available in

• English only.

qUIET MODE

When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal. After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically.

When QUIET mode is on, the answering system takes calls and records messages without broadcasting them.

To turn QUIET mode on:

Press and hold # in idle mode to enter the QUIET

mode setting screen. The screen shows Set quiet mode duration (1 to 12 hours) _ _.

Use the dialing keys to enter the desired number of

hours (1-12) you would like to turn on QUIET mode, then press

sys is ON during quiet mode and then Quiet mode on in the idle screen.

To turn QUIET mode off:

While QUIET mode is on, press and hold #. The

•

screen then shows Quiet mode is off and you hear a

conrmation tone.

SELECT. Your screen shows Answering

Notes:

•

If you change the base ringer, handset ringer, ringer volume, key tone, or Calling Number Display announce features when QUIET mode is on, the sample plays but the feature is still muted after saving the setting.

•

After QUIET mode is turned off or the set period of time has expired, all muted features will be activated again.

•

The OTB function is not available when QUIET mode is on.

REsET

Press

MENU when the handset is not in use.

Press Press Press

settings. Press

The screen displays Reset default done.

or to scroll to Settings.

SELECT and or to scroll to Reset. SELECT. The screen displays Reset to default

YES to conrm. You hear a conrmation tone.

TELEPHONE NETwORk sERVICEs*

*Subscription and/or usage charges may apply to use these services. Some features may not operate as described. Call your Network Service Provider for more information.

CALLING NUMBER DIsPLAY

If you have subscribed to a Network Calling Number Display service, you will be able to see your caller’s number on your handset display (provided it is not blocked) prior to answering the call. If your caller’s name is stored in the phonebook and a number match is found, you will see the caller’s name on the display instead.

Calling Number Display allows you to see the name, number, date and time of the incoming calls. The Calling Number Display may appear differently if the caller is matched to a phonebook entry (see Memory match on page 65).

When a Network Calling Number Display is active on your service, incoming numbers will be saved in the telephone’s Call log. The number will be shown on the display when the phone is ringing. If the number matches with one of the entries in your phonebook, the caller’s name stored in the phonebook will be displayed with the number. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes

made using any handset are reected in all other

handsets. If you answer a call before the information appears on the screen, it does not show in the call log history.

Missed calls are marked with XX Missed calls. Each time you review a missed call entry, the number of

Note: If the phone number has more than 24 digits, only the last 14 digits will be saved in the call log.

missed calls decreases by one. When you have reviewed all the missed calls, the missed calls indicator no longer shows. You can review, redial, and copy an entry into the phonebook. Entries appear in reverse chronological order. Only one handset can review the call log at a time. If a handset tries to enter the call log while another handset is already in it, you will hear a beep. The call log information might not be available for every incoming call. The callers might intentionally block their names and / or telephone numbers.

MEMORY MATCH

If the incoming telephone number matches the exact telephone number in your phonebook, the name that appears on the screen matches the corresponding name in your phonebook.

For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your phonebook.

CALL LOG DIsPLAY sCREEN MEssAGE

With some incoming calls, if the telephone number is not available, the handset may display one of the following explanations:

UNAVAILABLE This caller’s number is unavailable. PRIVATE The caller is blocking the telephone number.

When the list is full, and a new call is received, the oldest entry will be deleted automatically.

IMPORTANT

To use a Network Calling Number Display you must rst

subscribe to the service from your service provider. For more information on Network Services call your service provider. To ensure the caller’s name is displayed, make sure you have stored the full telephone number in the phonebook.

MIssED CALL INDICATOR

When there are calls that have not been reviewed in the call log, the screens display XX Missed calls. When you have reviewed all the missed calls, the missed call indicator goes away.

Each time you review a call log entry marked NEW on the handset, the number of missed calls decreases by one.

REVIEw THE CALL LOG

Review the call log to nd out who called, to return the call, or to copy the caller’s name and number into your phonebook. Call log empty appears if there are no records in the call log.

1. When the handset is in idle mode, press on the handset to review the call log in reverse chronological order starting with the most recent call.

-OR-

Review the call log by pressing

Press or to scroll to Call log, then press SELECT twice to select View.

2. Press

or to scroll through the list.

MENU.

CALLS

DIAL fROM THE CALL LOG

1. When in the call log, press

2. Press the displayed entry.

TALK/RECALL or on the handset to dial

or on the to browse.

sAVE A CALL LOG ENTRY TO THE PHONEBOOk

Call log entries can only be saved to the Home phonebook.

1. Select a desired entry in the call log (see Review the call log).

2. When the desired entry appears, press # (pound key) repeatedly to show different dialing options.

3. When the number is in correct format, press The screen displays SAVE TO.

4. Press

5. Use the dialing keys to edit the number.

6. Press

SELECT to choose Phonebook.

•

Press

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits. Press and hold PAUSE to enter a dialing pause

•

(a P appears).

or to move the cursor to the left or right.

NEXT.

SAVE.

7. Press or to highlight one of the following types:

Home

•

Mobile

•

Work

•

Other

•

8. Press NEXT. The handset displays EDIT NAME.

9. Use the dialing keys to edit the name.

Press

•

Press 0 to add a space.

•

Press DELETE to erase a character.

•

Press and hold DELETE to erase all characters.

•

Press # (pound key) to move the last word to the

•

or to move the cursor to the left or right.

front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).

10. Press

SAVE to conrm. The screen shows Saved.

Notes:

•

If the caller’s name you received from the telephone service provider is all in capital letters,

the rst letter of every word remains a capital

letter, while other letters become lowercase.

However, the next letter after the prex “Mac”,

“Mc”, “D’”, “C’” or “O’”, is kept as a capital letter. For example, the “D” in “MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be changed to “Van der”.

•

If the telephone number from the Calling Number Display information has already been saved in the phonebook under a different name, the new name will overwrite the old one.

DELETE AN ENTRY IN THE CALL LOG

Press DELETE on the handset to delete the shown

•

entry.

DELETE THE ENTIRE CALL LOG

1. Press

2. Press

3. Press

4. When the screen shows Delete all calls?, press

MENU when in idle mode.

or to scroll to Call log, then press SELECT. or to scroll to Del all calls, then press

SELECT.

YES

to confirm. You hear a confirmation tone and the screen returns to the previous menu.

NETwORk VOICEMAIL

You can get messages from your xed home phone

when you are away from the phone, busy on another call or using the Internet. Callers will hear a standard greeting inviting them to leave a message.

To call Network Voicemail

While the handset is in idle mode, press and hold 1 to dial the network voicemail number, 125101.

-OR-

Press press and hold 1 to dial the network voicemail number,

125101.

TALK/RECALL or on the handset, then

To reset missed call indication

Press

MENU in idle mode to enter the main menu.

Press Press Press Press

or to scroll to Settings.

SELECT and or to scroll to Display alerts. SELECT and or to scroll to Missed calls. SELECT. The screen displays Reset Missed

Call indication?. Press YES to conrm. You hear a

conrmation tone.

To reset voicemail indication

MENU in idle mode to enter the main menu.

Press

Press Press Press Press

or to scroll to Settings.

SELECT and or to scroll to Display alerts. SELECT and or to scroll to Voicemail. SELECT. The screen displays Reset voicemail

indication?. Press YES to conrm. You hear a

conrmation tone.

CALL GUARD

If you have subscribed to Calling Number Display service,

you can use the call guard feature to reject certain calls

automatically by adding numbers into the block list, and/or all calls without number.

When there is a call from the number saved in the block list, the call will be disconnected.

•

Blocked calls are treated as new call log entries, the name of the call log will be replaced with Blocked call.

ADD A BLOCk LIsT ENTRY

1. Press

5. Use the dialing keys to enter a telephone number.

6. Press

MENU in idle mode to enter the main menu.

Press Press Press Press

•

or to scroll to Call guard.

SELECT twice to select Block list.

or to scroll to Add new entry.

SELECT. The screen displays ENTER NUMBER.

Press Press DELETE to erase a digit. Press and hold DELETE to erase all digits. Press and hold PAUSE on a handset to enter a

dialing pause (a P appears).

or to move the cursor to the left or right.

NEXT. The screen displays ENTER NAME.

7. Use the dialing keys to enter a name (up to 15 characters).

Press

•

Press 0 to add a space.

•

Press DELETE to erase a character.

•

Press and hold DELETE to erase all characters.

•

8. Press

You hear a conrmation tone.

or to move the cursor to the left or right.

SAVE to conrm and the screen shows Saved.

REVIEw BLOCk LIsT ENTRIEs

Block list entries appear alphabetically.

Press MENU in idle mode to enter the main menu.

1. Press

Press Press

4. Press

Note: When the block list is empty, the screens display Block list is empty.

or to scroll to Call guard.

SELECT twice to select Block list. SELECT again to select View.

or to browse.

EDIT A BLOCk LIsT ENTRY

1. Search for the desired entry in the block list (see

Review block list entries).

2. When a block list entry displays, press

screen shows EDIT NUMBER along with the phone number to be edited.

3. Use the dialing keys to edit the number: Press

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to enter a dialing pause

•

(a P appears).

4. Press

5. Use the dialing keys to edit the name. Press

• right.

Press 0 to add a space.

• Press DELETE to erase a character.

• Press and hold DELETE to erase all characters.

•

6. Press

conrmation tone and the screen shows Saved.

or to move the cursor to the left or right.

NEXT. The screen displays EDIT NAME.

or to move the cursor to the left or

SAVE to save the entry. You hear a

EDIT. The

DELETE A BLOCk LIsT ENTRY

1. Search for the desired entry in the phonebook (see

Review block list entries).

2. When the desired entry appears, press DELETE.

3. The screen displays Deleted and then the next

alphabetical entry in the block list. You hear a

conrmation tone.

Note: Once a block list entry is deleted, it cannot not be retrieved.

BLOCk CALLs wITHOUT NUMBER

You can choose to block calls without number.

6. Press

MENU in idle mode to enter the main menu.

Press Press Press

Calls w/o num. Press Press

•

tone.

or to scroll to Call guard.

SELECT and then or to scroll to

SELECT twice to select Settings.

or to scroll to On or Off.

When On is chosen, press Private (for calls that the caller is blocking the telephone number), Unavailable (for calls that the caller’s number is unavailable), or Both.

SELECT to conrm. You hear a conrmation

or to scroll to

CALL GUARD ANNOUNCE

You can turn on the call guard announce feature to screen incoming calls without number. Answering system must be On when the call guard announce is turned On. If the answering system is off, it will be turned on automatically when the call guard announce is turned on.

MENU in idle mode to enter the main menu.

Press

1. Press

2. Press

3. Calls w/o num.

Press

4. Call guard annc..

Press

5. Press

7. Press

Notes:

•

or to scroll to Call guard.

SELECT and then or to scroll to

SELECT twice to choose On/Off.

or to scroll to On or Off.

SET to conrm. You hear a conrmation tone.

If the answering system is on, the screen will display Call guard annc will screen incoming calls

w/o number.

If the answering system is off, the screen will display Answering sys is on to screen calls w/o number. The answering system will turn on.

OUTGOING MEssAGE fOR CALLs wITHOUT NUMBER

You can set a specic outgoing message for calls without

numbers. The preset outgoing message for calls without numbers is a greeting that answers calls with “Hello, please leave your name after the tone” You can use this default outgoing message for calls without numbers, or replace it with your own.

To play your outgoing message for calls without number:

MENU in idle mode to enter the main menu.

Press Press Press

Calls w/o num. Press

Call guard annc.. Press

Outgoing msg. Press Press

or to scroll to Call guard.

SELECT and then or to scroll to

SELECT and then or to scroll to Play OGM. SELECT to play your outgoing message.

To record your outgoing message for calls without number:

Press

MENU in idle mode to enter the main menu.

Press Press

or to scroll to Call guard.

SELECT and then or to scroll to

Calls w/o num.

Press

SELECT and then or to scroll to

Call guard annc..

Press

SELECT and then or to scroll to

Outgoing msg.

SELECT to highlight Record OGM.

Press

6. Press

SELECT to start recording your outgoing

message. The telephone announces, “Record after the tone. Press STOP when you are done.” After the tone, speak towards the microphone of the handset.

Press

STOP when you nish recording.

Notes:

Your outgoing message can be up to 90 seconds in

• length.

Outgoing messages shorter than two seconds are

• not recorded.

To reset your outgoing message for calls without number:

Press

MENU in idle mode to enter the main menu.

Press Press

or to scroll to Call guard.

SELECT and then or to scroll to

Calls w/o num.

Press

SELECT and then or to scroll to

Call guard annc..

Press

SELECT and then or to scroll to

Outgoing msg.

SELECT and then or to scroll to

Press

Reset OGM. Press

SELECT. The screen displays Reset to default

OGM?.

Press

YES to conrm. The screen displays OGM reset

to default, and announces “Announcement deleted.”

ANswERING MACHINE

The answering system can record and store messages. The actual recording time depends on individual message characteristics. Messages remain available

for replay until you delete them.

Note: Your answering machine will answer calls after 14 rings even when it is turned off. This allows the remote access feature to work.

ANswER ON/Off

If you turn the answering system on, it answers calls and records messages.

If your answering system is turned off and you change any of its settings, the answering system automatically turns on again and the handset displays Answering sys is on and the icon ANS ON.

To turn the answering system on or off:

MENU in idle mode to enter the main menu.

Press Press Press

On/Off. Press Press SELECT to conrm. You hear a conrmation

tone.

or to scroll to Answering sys.

SELECT and then or to scroll to Answer

SELECT and then or to scroll to On or Off.

OUTGOING MEssAGE

An outgoing message is the greeting callers hear when calls are answered by the answering system.

The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this default outgoing message, or replace it with your own.

To play your outgoing message:

MENU in idle mode to enter the main menu.

Press

1. Press

Press

To record your outgoing message:

Press

Press message. The telephone announces, “Record after the tone. Press tone, speak towards the microphone of the handset.

Press STOP when you nish recording.

or to scroll to Answering sys.

SELECT twice to select Outgoing msg.

or to scroll to Play OGM.

SELECT to play your outgoing message.

MENU in idle mode to enter the main menu.

or to scroll to Answering sys.

SELECT twice to select Outgoing msg.

or to scroll to Record OGM.

SELECT to start recording your outgoing

STOP when you are done.” After the

Notes:

Your outgoing message can be up to 90 seconds in

• length.

Outgoing messages shorter than two seconds are

• not recorded.

To reset your outgoing message:

MENU in idle mode to enter the main menu.

Press

1. Press

2. Press

3. Press

4. Press

5. OGM?.

Press

6. to default, and announces “Announcement deleted.”

or to scroll to Answering sys.

SELECT twice to select Outgoing msg.

or to scroll to Reset OGM.

SELECT. The screen displays Reset to default

YES to conrm. The screen displays OGM reset

MEssAGE PLAYBACk

If you have both new and old messages, you can play either new or old messages. The calling number display information displays on the screens when you play messages and you can call back the caller.

When playback begins, the handset screen displays the message status, calling number display information, and time and date of the message recorded. You hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.” and the handset screen displays End of messages.

To listen to messages with the handset:

Press

MENU in idle mode.

Press

or to highlight Play messages, then press

SELECT. If you have either new or old messages, the

messages play automatically. If you have both new and old messages:

To play new messages, press

•

SELECT to select

Play new msgs.

To play old messages, press

•

or to highlight

Play old msgs, then press SELECT.

When the handset is playing a message, its screen shows [2]-Call info and the caller’s name or number. If the caller’s information is unavailable, the handset shows No caller info.

Options during playback on a handset

Press or to adjust the message playback volume.

• Press

•

SKIP to skip to the next message.

Press

REPEAT to repeat the message. Press REPEAT

twice to listen to the previous message.

•

Press DELETE to delete the message.

Press 2 to pause the playback and show the Calling

• Number Display information.

–

Press

TALK/RECALL, CALL or to call back the

caller. If necessary, press # (pound key) or 1 to show different dialing options.

Press OFF/CANCEL or BACK to restart the

–

playback. If you do not call back within 10 seconds, message playback restarts.

Press TALK/RECALL to pause the message

•

playback. The screen displays Call back? with the Calling Number Display information. Press CALL to call back the caller, or BACK to restart the message playback. If the dialing format used is not correct, then use the option above to choose the correct dialing format before calling back the caller.

•

Press

OFF/CANCEL to stop the playback.

DELETE ALL MEssAGEs

You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.

Using a handset:

Press MENU idle mode to enter the main menu.

1. Press

SELECT.

Press

SELECT.

The screen displays Delete all old messages? Then

4. press

The screen displays Deleting... and then All old

msgs deleted! You hear a conrmation tone.

or to highlight Answering sys, then press

or to highlight Delete all old, then press

YES to conrm.

Note: If there is no messages, there screen will display No old messages to delete.

RECORD, PLAY OR DELETE MEMOs

Memos are messages you record as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them the same way as incoming messages.

To record a memo:

MENU idle mode to enter the main menu.

Press Press

SELECT.

Press

SELECT.

The system announces, “Record after the tone. Press STOP when you are done.” After the tone, speak towards the handset.

Press announces “Recorded.”, and then returns to the previous menu.

or to highlight Answering sys, then press

or to highlight Record memo, then press

STOP when you nish recording. The handset

ANswERING sYsTEM sETTINGs

In the answering system setup menu, you can change the settings for number of rings, remote access code, and recording time. While monitoring an incoming message, you can answer the call by pressing

on the handset.

TALK/RECALL or

NUMBER Of RINGs

You can set the answering system to answer an incoming call after 6, 5, 4, 3, 2 rings; or time saver. With time saver selected, the answering system answers after 2 rings when you have new messages, or after 4 rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from outside your local area.

To set the number of rings:

MENU idle mode to enter the main menu.

Press

1. Press

SELECT.

Press

SELECT.

Press

SELECT.

Press

5. Press

conrmation tone.

or to highlight Answering sys, then press

or to highlight Ans sys setup, then press

or to highlight # of rings, then press

or to highlight 6, 5, 4, 3, 2, or Time saver.

SELECT to conrm your selection. You hear a

REMOTE ACCEss CODE

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99.

To change the remote access code:

Press

Note: Remote access can only be used if this function is activated.

MENU idle mode to enter the main menu.

Press

SELECT.

Press

SELECT.

Press

SELECT.

Use the dialing keys to enter a two-digit number. Press

or to highlight Answering sys, then press

or to highlight Ans sys setup, then press

or to highlight Remote code, then press

SAVE to conrm. You hear a conrmation tone.

RECORDING TIME

You can set the recording time limit for each incoming message.

To change the message recording time:

Press

MENU idle mode to enter the main menu.

Press

SELECT.

Press

SELECT.

Press or to highlight Recording time, then press SELECT.

Press or to highlight 3 minutes, 2 minutes, or 1 minute.

Press conrmation tone.

or to highlight Answering sys, then press

or to highlight Ans sys setup, then press

SELECT to conrm your selection. You hear a

ANswERING sYsTEM AND VOICEMAIL INDICATORs

Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone ser

vice provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

If and XX New msgs show on the handset, there

•

are new messages in the built-in answering system. If and New voicemail display on the handset, your

•

telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

CALL INTERCEPT

While screening a call, you can stop recording and speak to the caller by pressing

TALK/RECALL on the handset.

REMOTE ACCEss

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code section to change it.

Dial your telephone number from any touch-tone

telephone. When the answering system answers, press * and

then enter the two-digit remote access code. Then you can enter one of the following remote

commands.

Command Description

1 Press to listen to all messages. 2 Press to listen to new messages only.

33 Press twice to delete all old messages.

Press to delete the current message (during playback).

Press to repeat the current message (during playback).

Press to stop any operation (including recording).

*7 Press to record a new announcement.

Press to listen to a list of remote commands.

Press to skip to the next message (during playback).

Press to end remote access (the call will be terminated).

Press to turn the answering system on or off.

Notes:

If you do not press any keys after you enter the

• remote access code, all new messages play. If there are no new messages, all old messages play.

Once the new messages have played, the

• telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.

When the answering system is turned off, the

• telephone answers after 14 rings, and announces, “Please enter your remote access code.”

When the memory is full, the answering system

• answers incoming calls after 14 rings and announces, “Memory is full. Enter the remote access code.”

HELP

My cordless handset isn’t performing normally.

•

Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch.

•

Move the cordless handset closer to the telephone base. You may have moved out of range.

•

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Out of range OR No pwr at base appears on my cordless handset.

•

Ensure you plug the telephone base in properly and the power is on.

•

Place the cordless handset in the charger for one minute to allow the cordless handset and base to synchronize.

•

Move the cordless handset closer to the telephone base. You may have moved out of range.

•

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in.

Allow up to one minute for the cordless handset and telephone base to reset.

Other electronic products such as HAM radios and

• other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

I cannot get a dial tone.

Try all the suggestions above.

• Move the cordless handset closer to the telephone

• base. You may have moved out of range.

If the previous suggestions do not work, disconnect

•

the telephone base from the telephone jack and

connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider.

Your line cord may be defective. Try installing a new

• line cord.

I cannot dial out.

Try all the suggestions above.

• Make sure you have a dial tone before dialing. The

•

cordless handset may take a second or two to nd

the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

Eliminate any background noise. Noise from a

• television, radio or other appliances may cause

the phone to not dial out properly. If you cannot

eliminate the background noise, rst try muting

the cordless handset before dialing, or dialing from another room with less background noise.

If other phones in your home are having the same

• problem, contact your telephone service provider (charges may apply).

The batteries do not hold a charge.

•

If the cordless handset is in the charger and the charge light is not on, refer to The charge light is off in HELP section.

•

Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the charger when not in use.

•

If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery.

•

You may need to purchase a new battery. Please refer to the Handset battery installation section.

I get noise, static, or weak signals even when I’m near the telephone base.

•

If you subscribe to high-speed Internet service (DSL

- digital subscriber line) through your telephone line,

you must install a DSL lter between the telephone line cord and the telephone wall jack. The lter

prevents noise and Calling Number Display problems

as a result of DSL interference. Please contact your DSL service provider for more information about

DSL lters.

You may be able to improve the performance of your

• cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

Other electronic products such as HAM radios and

• other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Do not install this phone near a microwave oven or

• on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If you plug your phone in with a modem or a surge

• protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

Move your phone to a higher location. The phone may

• have better reception in a high area.

If other phones in your home are having the same

• problem, contact your telephone service provider (charges may apply).

I experience poor sound quality when using the handset speakerphone.

For increased sound quality while using the handset

•

speakerphone, place the handset on a at surface

with the dial pad facing up.

I hear other calls while using my phone.

Disconnect the telephone base from the telephone

•

jack, and plug in a different telephone. If you still

hear other calls, call your telephone service provider.

My cordless handset does not ring when I receive a call.

Make sure that the ringer is not off. Refer to Ringer

• volume section.

Make sure you plug in the telephone line cord

• securely into the telephone base and the telephone

jack. Make sure you plug in the power cord securely.

The cordless handset may be too far from the

• telephone base.

Charge the battery in the cordless handset for at

• least ten hours. For optimum daily performance, return the cordless handset to the charger when not in use.

You may have too many extension phones on

• your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or ofce may be limiting the

• operating range. Try moving the telephone base to another location, preferably to a higher location.

If other phones in your home are having the same

• problem, contact your telephone service provider (charges may apply).

Test a working phone at the phone jack. If another

• phone has the same problem, contact your telephone service provider (charges may apply).

Other electronic products can cause interference

• with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.

Remove the battery. Install the battery again and

• place the cordless handset into the charger. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

Your line cord may be defective. Try installing a new

• line cord.

My calls cut in and out while I’m using my cordless handset.

Other electronic products such as HAM radios and

• other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•

Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•

If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•

Move your telephone base to a higher location. The phone may have better reception when installed in a high area.

•

If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

The charge light is off.

•

Make sure you plug the power and line cords in correctly and securely.

•

Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•

Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.

A blinking CHARGE light is an indication that the

• battery is not connected to the handset or is missing completely. Ensure that the battery is installed properly.

My Calling Number Display isn’t working.

•

Calling Number Display is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.

•

The caller may be calling from an area that supports Calling Number Display.

•

Both your and your caller’s telephone service providers must use Calling Number Display compatible equipment.

•

If you subscribe to high-speed Internet service (DSL

- digital subscriber line) through your telephone line,

you must install a DSL lter between the telephone line cord and the telephone wall jack . The lter

prevents noise and Calling Number Display problems resulting from DSL interference. Please contact your DSL service provider for more information about

DSL lters.

System does not receive Calling Number Display when on a call.

Make sure you subscribe to Calling Number Display

• with call waiting features from your telephone service provider. Calling Number Display features works only if both you and the caller are in areas offering Calling Number Display service, and if both telephone service providers use compatible equipment.

Incomplete messages.

If a caller leaves a very long message, part of it may

• be lost when the system disconnects the call after the maximum recording time you have set.

If the caller pauses for longer than seven seconds,

• the system stops recording and disconnects the call.

If the system’s memory becomes full during

• a message, the system stops recording and disconnects the call.

If the caller’s voice is very soft, the system may stop

• recording and disconnect the call.

Difculty hearing messages.

Press VOLUME

•

to adjust the message playback

volume on a handset.

System does not answer after the correct number of rings.

• Make sure that the answering system is on.

ANS ON should show on the handset.

• If toll saver is activated, the number of rings changes

to two when you have new messages stored.

• If the memory is full or the system is off, the system

will answer after ten rings.

In some cases, the answering system is affected by

•

the ringing system used by your telephone service provider.

If you subscribe to voicemail service, change the

•

number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same

•

telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

System does not respond to remote commands.

• Make sure to enter your remote access code

correctly.

• Make sure you are calling from a touch-tone phone.

When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

• The answering system may not detect the remote

access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

• There may be interference on the phone line you are

using. Press dialing keys firmly.

System does not record messages.

• Make sure the answering system is on. ANS ON

should show on the handset.

• Make sure the memory of the answering system is

not full.

If you subscribe to voicemail service, change the

•

number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same

•

telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

System announces, “Time and day not set.”

• You need to reset the date and time.

Outgoing announcement is not clear.

• When you record your announcement, make sure you

speak in a normal tone of voice, about nine inches from the handset or the telephone base.

• Make sure there is no background noise (TV, music,

etc.) while recording.

100

VTech 18150 TWIN User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual