VTech 15550, 15500 User Manual
For product support
please call: 1 300 369 193
Models:
VTech 15500
VTech 15550
User Guide
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INTRODUCTION
To your VTech 15500/15550 DECT6.0 Cordless Phone
with Bluetooth
Phonebook –The home phonebook stores up to
100 entries.
Calling Number Display* lets you see who’s calling.
Your phone stores details of the last 10 callers in the
Call List.
Answering machine, with up to 27 minutes digital
recording time and helpful voice prompts.
* IMPORTANT
You need to subscribe to a Network Calling Number
Display service to be able to see the caller’s number or
name when called, or in the Calls List. See page 64 for
more details.
This User Guide provides you with all the information
you need to get the most from your phone. Before you
make your rst call, you will need to set up your phone.
Follow the simple instructions on the next few pages.
NEED HELP?
PLEASE LOOK IN THE HELP SECTION AT THE END
OF THE USER GUIDE IF YOU EXPERIENCE ANY
OPERATIONAL DIFFICULTIES WITH YOUR VTECH
PRODUCT, OR PLEASE CONTACT THE TECHELP
INFORMATION LINE 1300 369 193 OR CONTACT US BY
EMAIL AT: tcpsupport_au@vtech.com
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GOT EVERYTHING?
The package contains the following items:
VTech 15500/15550 handset
VTech 15500 base unit/VTech 15550 answering
machine unit
Power adaptor
Telephone line cord and adaptor
Battery compartment cover
NiMH rechargeable battery pack
Wall mount bracket
User guide
If you have purchased multi-handset pack there will
be an extra handset, charger, power adaptor, battery
compartment cover and NiMH rechargeable battery pack
for each additional handset.
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IN THIs GUIDE
Important safety instructions 8
Getting started 10
Location 10
Setting up 11
Battery low warning 19
Battery performance 20
Using your VTech 15500/15550 phone on a
broadband ADSL line? 21
Date and time 21
Getting to know your phone 22
Handset overview 22
Telephone base overview (VTech 15500) 25
Telephone base overview (VTech 15550) 26
Navigating the menus 28
Handset menu layout 28
Keystroke table 29
Handset display icons 30
Bluetooth 32
Introducing Bluetooth 32
Important information 32
Bluetooth setup 34
Add a mobile phone 34
Replace a paired mobile phone 35
Delete a paired mobile phone 36
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Connect the paired mobile phone 37
Using the phone 38
Make, answer or end a home call 38
Redial, answer or end a mobile call 39
Speakerphone 39
Volume boost 39
Volume control 40
Mute 40
Temporary ringer silencing 40
Redial 41
Chain dialing 42
Find handset 43
Multiple handsets (if you have purchased a
VTech 15500/15550 multi-handset pack) 44
Power Fail Back-up 47
Phonebook 50
Add a phonebook entry 50
Review phonebook entries 50
Alphabetical search 51
Edit a phonebook entry 51
Delete a phonebook entry 52
Delete all phonebook entries 52
Check the phonebook usage 52
Handset settings 53
Using the menu 53
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Set date and time 53
Direct call 55
Alarm settings 56
Ringer volume 56
Ringer melody 57
Key tone 58
Low battery tone 59
Out of range tone 59
Auto answer 60
Rename handset 60
Base settings 61
Ringer volume 61
Ringer melody 61
Flash time 62
Change system PIN code 62
ECO mode 63
Telephone Network Services* 64
Calling Number Display 64
Memory match 65
Call list display screen message 66
Missed call indicator 66
Review the call list 67
Dial from the call list 67
Save a call list entry to the phonebook 68
Delete an entry in the call list 68
Delete the entire call list 69
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Set the category for call list entries 69
Network Voicemail 70
Answering machine (for 15550 only) 71
Answer on/off 71
Message playback 72
Delete all messages 74
Record, play or delete memos 75
Answer mode 75
Announcement 76
Number of rings 77
Recording time 77
Call screening setting 78
Call screening 80
Call intercept 80
Message window displays 81
Remote access 83
Help 85
General information 97
Replacing the handset batteries 97
Safety 97
Cleaning 98
Environmental 99
How many telephones can you have? 99
Customer service & Product warranty 100
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IMPORTANT sAfETY INsTRUCTIONs
When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk
of re, electric shock and injury, including the following:
Read and understand all the instructions.
Follow all warnings and instructions marked on the
product.
Unplug this product from the wall outlet before
cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
Do not use this product near water (for example, near
a bath tub, kitchen sink, swimming pool) or in humid
areas.
Do not overload wall outlets and extension cords as
this can result in the risk of re or electric shock.
Unplug this product from the wall outlet and contact
TecHelp on 1300 369 193 under the following
conditions:
When the power supply cord or plug is damaged
or frayed.
If the product does not operate normally by
following the operating instructions.
If the product has been dropped and the outer
casing has been damaged.
If the product exhibits a distinct change in
performance.
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Avoid using a telephone during an electrical storm.
There may be a remote risk of electric shock from
lightning.
Do not use the telephone to report a gas leak in the
vicinity of the leak.
Use only the supplied NiMH (Nickel Metal Hydride)
rechargeable batteries. The operation periods for the
handsets are only applicable with the default battery
capacity.
The use of other battery types or non rechargeable
batteries/primary mobile batteries can be
dangerous. These may cause interference and/or
unit damage. VTech will not be held liable for damage
arising from such noncompliance.
Use only the power adaptors supplied with this
product. Please contact TecHelp on 1300 369 193 for
replacement adaptors.
Please ensure that the batteries are inserted
according to the correct polarity as indicated on the
re-chargeable batteries and the internal markings
inside the handset battery compartment.
Do not immerse the batteries in water, and do not
place them in a re.
Telephone receivers produce magnetic elds that
can attract small metallic objects such as pins or
staples. To avoid injury, do not place the handset
where such objects can be picked up.
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LOCATION
Place your VTech 15500/15550 within 2 metres of the
mains power socket and telephone socket so that the
cables will reach.
Make sure it is at least 1 metre away from other
electrical appliances to avoid interference. Your VTech
15500/15550 works by sending radio signals between
the base and handset. The strength of the signal
depends on where you locate the base. Putting it as high
as possible ensures the best signal.
The maximum range between the base station and the
handset is approximately 300 meters.
GETTING sTARTED
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sETTING UP
Telephone base installation
Install the telephone base as shown below.
If you subscribe to digital subscriber line (DSL)
high-speed Internet service through your telephone line,
you must install a DSL lter between the telephone line
cord and telephone wall jack. Contact your DSL service
provider for more information about DSL lter.
Telephone base
Mains power
wall socket
Telephone base
power adapter
Telephone line cord
Telephone wall jack
A DSL lter (not
included) is required
if you have DSL
high-speed Internet
service.
The DSL lter must
be plugged into the
telephone wall jack.
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Handset batteries installation
Install the battery as shown below.
Place the battery the wires inside the battery
compartment.
2.
Plug the battery connector securely into the socket.1.
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Handset batteries installation
Slide the battery compartment cover towards the
center of the handset until it clicks into place.
3.
Place the handset in the telephone base or charger
to charge.
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Additional handset charger installation
Plug the power cable into the charger base.
Plug the other end into the power wall socket and
switch the power on.
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Charger
Charger
adapter
Mains power wall socket
Notes:
Use only the power adapters supplied with this
product.
The power adapters are intended to be correctly
oriented in a vertical or oor mount position. The
prongs are not designed to hold the plug in place
if it is plugged into a ceiling, under-the-table or
cabinet outlet.
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Wall Mounting
INSTALLATION OPTIONS
The telephone comes ready for tabletop use. If you
want to mount your telephone on a wall, use the
provided wall mount bracket to connect with a standard
dual-stud telephone wall mount plate. If you do not have
this wall mount plate, you can purchase one from many
hardware or consumer electronics retailers. You may
need a professional to install the wall mount plate.
TABLETOP TO WALL MOUNT INSTALLATION
Remove the telephone line cord from the telephone
wall jack, and the telephone base power adapter
from the electrical outlet (if necessary).
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Wall Mounting
Position the telephone base against the wall mount
bracket with the extended tabs marked B on top.
Insert the extended tabs marked B on the wall mount
bracket into the slots marked B on the back of the
telephone base. Push the telephone base down until
it clicks securely.
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3. Route the telephone line cord through the hole on
the wall mount bracket and plug it into the telephone
wall jack. Route the power cord out of the telephone
base and plug it into a mains power wall socket.
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4. Align the holes on the bracket with the standard
wall plate and slide the bracket down until it locks
securely. Bundle the telephone line cord and power
adapter cord neatly with twist ties.
Wall Mounting
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Wall Mounting
WALL MOUNT TO TABLETOP INSTALLATION
If the telephone line cord and power adapter cord are
bundled, untie them rst.
Slide the wall mount bracket up and remove it from
the wall mount plate. Unplug the telephone line cord
(or DSL lter) from the telephone wall jack. Unplug
the power adapter from the power outlet.
Slide the telephone base up and remove it from the
wall mount bracket.
See Telephone base installation on page 11.
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IMPORTANT
Check for a dial tone by pressing or . If you hear a
dial tone, the installation is successful.
WARNING
Do not place your VTech 15500/15550 in the bathroom or
other humid areas.
IMPORTANT
The base station must be plugged into the mains power
socket at all times. Do not connect the telephone line
until the handset is fully charged. Only use the power
adaptor, telephone cables and NiMH rechargeable
batteries supplied with the product.
BATTERY LOw wARNING
If the icon ashes in the handset display you will
need to recharge the handset before you can use it again.
During charging, the icon will appear to be lling in
the display.
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BATTERY PERfORMANCE
In ideal conditions, the fully charged battery should give
up to 12 hours talk time, or 160 hours standby time, on a
single charge. Note that a new battery will not reach full
capacity until it has been in normal use for several days.
To keep the batteries in the best condition, leave the
handset off the base for a few hours at a time. Running
the battery right down at least once a week will help
it last as long as possible. The charge capacity of the
rechargeable battery will reduce with time as it wears
out, giving the handset less talk / standby time.
Eventually it will need to be replaced. A replacement
battery can be obtained by contacting TecHelp on
1300 369 193 or from your local electrical retailer.
After charging your handset for the rst time,
subsequent charging time is about 6–8 hours a day. The
battery and handset may become warm during charging,
however, this is normal.
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UsING YOUR VTECH 15500/15550 PHONE ON
A BROADBAND ADsL LINE?
If this product is to be used on a broadband ADSL line,
then you must ensure that it is connected via an ADSL
lter. Using this product on a Broadband line without an
ADSL lter may cause problems with this product and
your Broadband service.
DATE AND TIME
If you have subscribed to a Network Calling Number
Display service, the date and time are set automatically
with each incoming call.
The date and time is recorded with each answering
machine message you receive. If you have not subscribed
to a Network Calling Number Display Service you can set
the date and time manually.
Set the date and time manually
Press MENU when the handset is not in use.
Press or to scroll to HS SETTINGS.
Press OK and or to scroll to DATE & TIME.
Press OK and or to scroll to SET TIME.
Press OK and use the dialing keys to enter the hour
and minute.
Press OK to save the settings. You hear a
conrmation tone.
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HANDsET OVERVIEw
CHARGE light
On when the handset is charging in the telephone
base or charger.
OK/MENU
Press to show the menu.
Press to select a highlighted item, or save an entry
or setting while in a menu.
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GETTING TO kNOw YOUR PHONE
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C/INT/MUTE
Press to mute or unmute the microphone while on
a call.
Press to delete digits or characters while using the
dialing keys.
Press to make an internal call.
Press to review the redial list when the phone is
not in use.
Press to increase the listening volume during a call
or message playback.
Press to scroll up while in a menu, or reviewing the
phonebook, call list or redial list.
Press to move the cursor to the left while entering
numbers or names in the phonebook.
Press to review the call list when the phone is not in
use.
Press to decrease the listening volume during a call
or message playback.
Press to scroll down while in a menu, or reviewing
the phonebook, call list or redial list.
Press to move the cursor to the right while entering
numbers or names in the phonebook.
Press to make or answer a call.
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Press to activate Recall for use with Telephone
Network Services such as Call Waiting during a call.
Press to hang up during a call.
Press to silence the ringer temporarily while the
handset is ringing.
Press to return to the previous menu.
ALPHANUMERIC KEY PAD/ *(star) /#(hash)
Press to enter numbers or characters.
Press and hold # to turn on or turn off the ringer.
Press and hold * to lock or unlock the keypad.
Press and hold 1 to access Network Voicemail.
Press and hold 0 to insert a dialing pause while
pre-dialing.
/SPEAKERPHONE
Press to make or answer a call using the handset
speakerphone.
Press to switch between the handset speakerphone
and the handset earpiece during a call.
VOLUME BOOST
Press to enhance the clarity and loudness of the
caller’s voice during a call.
11.
Press to redial the last number dialed on the
mobile.
Press to answer a mobile call.
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TELEPHONE BAsE OVERVIEw (VTECH 15500)
/HANDSET LOCATOR
Press to locate the handset(s).
CHARGING CRADLE
3. IN USE LIGHT
On when the telephone is in use.
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TELEPHONE BAsE OVERVIEw (VTECH 15550)
X/DELETE
Press to delete the playing message.
When the phone is not in use, press and hold to
delete all previously reviewed messages.
ANS ON/OFF
Press to turn the answering system on or off.
/HANDSET LOCATOR
Press to locate the handset(s).
Press to decrease the volume during message
playback.
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Press to decrease the telephone base ringer volume
during ringing.
Press to increase the volume during message
playback.
Press to increase the telephone base ringer volume
during ringing.
Press to repeat the playing message.
Press twice to play the previous message.
IN USE LIGHT
On when the telephone is in use.
Flashes when there is an incoming call or the
phone has new voicemail message.
Press to play messages.
Press to stop message playback.
Press to skip to the next message.
10. Message window
Shows the number of messages, and other
information of the answering system or telephone
base.
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NAVIGATING THE MENUs
Your VTech 15500/15550 has an easy to use menu
system. Each menu has a list of options, as outlined on
the following page.
To enter the main menu of the handset
Press MENU when the phone is not in use.
Press or until the handset displays the
desired feature menu.
Press OK to enter that menu.
To return to the previous menu, press C/INT/MUTE or
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To return to idle mode, press and hold C/INT/MUTE or
(except in the DEFAULT menu).
HANDsET MENU LAYOUT
PHONEBOOK CALL LIST BS SETTINGS HS SETTINGS
ADD
VIEW
EDIT
DELETE
DELETE ALL
PB STATUS
DETAILS
ADD TO PB
DELETE
DELETE
ALL
CATEGORY
BS RINGER
RING
VOLUME
DELETE HS
FLASH TIME
CHANGE PIN
ECO MODE
DIRECT CALL
ALARM
RING SETUP
TONE SETUP
RENAME HS
AUTO ANSWER
DATE & TIME
SELECT BASE
POWER OUTAGE
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PAIR
MOBILE
REGISTRATION DEFAULT ANS. MACHINE
(For 15550 only)
READY? BASE 1
BASE 2
BASE 3
BASE 4
PIN?---- MSG PLAYBACK
DEL ALL OLD
MEMO
TAM ON/OFF
TAM SETTINGS
kEYsTROkE TABLE
1
1 ． － ＇ （ ） ﹡ ﹟ ﹠ ／ ,
2 A B C a b c 2
3 D E F d e f 3
4 G H I g h i 4
5 J K L j k l 5
6 M N O m n o 6
7 P Q R S p q r s 7
8 T U V t u v 8
9 W X Y Z w x y z 9
0 space 0
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HANDsET DIsPLAY ICONs
The LCD display gives you information on the current
status of the telephone.
Display
icons
Icons can be Steadily on (visible),
Flashing or Off (not visible)
More blocks indicate a stronger reception signal.
Less blocks indicate a weaker reception signal.
Steadily on when a home call is in progress.
Steadily on when the ringer is switched off.
Steady when an alarm is set. Flashes when the alarm
time set before reaches.
Steadily on when the keypad is locked.
Steadily on when the battery is fully charged.
Animates when the battery is charging.
Flashes when low battery is detected, indicating that it
needs charging.