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model IR400
DUAL ZONE
INFRARED HEATER
OWNER’S GUIDE
GUÍA DEL PROPIETARIO
CALEFACTOR INFRARROJO
DE ZONA DUAL
READ AND SAVE
THESE INSTRUCTIONS
LEER Y GUARDAR
ESTAS INSTRUCCIONES
www.vornado.com
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we expect
if it’s not
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this product
to be PERFECT
WE will make
it right.
www.vornado.com
800.234.0604
help@vornado.com
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CONTENTS
Important Instructions ........................................................................4
Whole Room vs. Heat Zone ................................................................ 8
Safety Features ................................................................................... 9
Controls .............................................................................................10
How To Use ....................................................................................... 11
Cleaning ............................................................................................ 12
Storage ..............................................................................................13
Reset Heater ..................................................................................... 13
Troubleshooting ............................................................................... 14
Warranty ............................................................................................ 15
Product Specifications ......................................................................30
Español p. 16
English
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IMPORTANT INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING.
WARNING – When using electrical appliances, basic precau-
tions should always be followed to reduce the risk of fire, electric
shock and injury to persons, including the following:
This owner’s guide and any additional inserts are considered part of
the product. They contain important information about safety, use, and
disposal. Before using the product, please familiarize yourself with all
operating and safety instructions. Please keep all documents for future
reference and pass these documents on, together with the product, to
any future owner.
The following Warning messages are throughout this owners guide:
DANGER
Indicates a hazard with a HIGH level of risk which, if not
avoided, will result in death or serious injury. Please pay special attention to any instructions given to avoid this threateningly dangerous risk.
WARNING
Indicates a hazard with a MEDIUM level of risk which, if not
avoided, could result in death, serious injury, minor or moderate injury or potential property damage.
INTENDED USE: This product is intended to heat and circulate
the air in indoor living spaces only. This product is not intended for
commercial or industrial uses.
The manufacturer assumes no responsibility for damage caused by
failure to follow these instructions or improper product use. Any such
actions will invalidate the product warranty.
WARNING
Risk from Unintended Use and Handling. Please take care to
follow these guidelines to avoid risks to people or property.
- Do Not use this product on an elevated surface such as shelf or
desktop. Use only while placed on the floor. Operate only in the
upright position.
- This heater is not intended for use in bathrooms, laundry areas
and similar indoor locations. Never locate heater where it may
fall into bathtub, swimming pool or other water container.
- Do Not run cord under carpeting. Do not cover cord with
throw rugs, runners, or similar coverings. Do not route cord
under furniture or appliances. Arrange cord away from traffic
area and where it will not be tripped over.
- Do Not operate any heater with a damaged cord or plug after
the heater malfunctions, has been dropped or damaged in any
manner. Discard heater, or return to authorized service facility
for examination and/or repair in order to avoid a hazard.
- Do Not attempt to repair or replace parts.
DANGER
Risk from Electrical Shock. Contact with wires or components
that are under voltage could be potentially fatal!
- Do Not use this product outdoors or exposed to weather or
elements.
- Do Not use this product on wet surfaces, in bathtub or shower.
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- Do Not immerse this product in water or allow water to drip
into the motor housing.
- Do Not use this product if it has a damaged power cord or
plug. If the power cord is damaged, it must be replaced by the
manufacturer, its service agent, or similarly qualified persons in
order to avoid a hazard.
- To reduce the risk of fire or electrical shock, do not use this
product with any solid state speed control device.
- Do Not stretch the power cord or put the cord under strain.
- Do Not insert or allow foreign objects to enter any input or
output opening as this may cause risk of electric shock or fire, or
damage the product.
- This appliance has a polarized plug. (One blade is wider than
the other.) To reduce the risk of electrical shock, this plug is
intended to fit in a polarized outlet only one way. If the plug
does not fit fully in the outlet, reverse the plug. If it still does not
fit, contact a qualified electrician. Do not attempt to defeat this
safety feature.
DANGER
Risk from Electrical Connections. Please pay attention to any
instructions given to avoid personal injury or property damage.
- A loose fit between wall outlet (receptacle) and plug may cause
overheating and distortion of the plug. Discontinue use of the
product in this outlet. Contact qualified electrician to replace
loose or worn outlet.
- Do Not use this heater on a circuit that is shared with another
high power device, such as a vacuum or circular saw.
- Do Not use this heater on a circuit that has a variable speed
device operating, such as a blender or variable speed fan.
- Do Not use this heater on a surge protected circuit.
- Do Not use this heater with any kind of timer designed to turn
the unit on or off.
- Do Not use the heater on any Ground Fault Circuit Interrupted
(GFCI) circuit. A GFCI circuit has a reset button in the middle of
the outlet.
- Do Not use this heater in an RV, boat, or any application where
a DC/AC converter is converting battery power to AC power.
- Do Not insert or allow foreign objects to enter any ventilation
or exhaust opening as this may cause an electric shock or fire,
or damage the heater.
- Always plug heaters directly into wall outlet/receptacle. Never
use with an extension cord or re-locatable power tab (outlet/
power).
- Use this heater only as described in this manual. Any other use
not recommended by the manufacturer may cause fire, electric
shock, or injury to persons.
- This heater is equipped with a thermal safety shut off system,
designed to turn off the heater when an internal overheating
condition is detected. See “RESET HEATER” to determine how
to check and reset the heater.
- In order to avoid a hazard due to inadvertent resetting of thermal cutout, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a
circuit that is regularly switched on and off by the utility.
- Always unplug when not in use or when leaving the dwelling or
premises for extended periods of time.
- Do not place the heater directly below a socket outlet.
- To disconnect heater, turn controls to off, then remove plug
from outlet.
- The IR400, like any other 1500-watt electric heater, draws up to
12.5 amps of electric current. If using your IR400 on the Whole
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IMPORTANT INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING.
Room High Heat or Personal Zone setting causes your home
circuit breaker or fuse to trip, we offer the following suggestions:
- Try turning off other electrical appliances that run on the
same electrical circuit as your IR400.
- Run the IR400 on Whole Room Low Heat mode.
- Have your electrician add an additional circuit to your homes
electrical system.
- ALWAYS USE COMMON SENSE WHEN USING THIS AND/
OR ANY ELECTRICAL APPLIANCE.
- Do not use more than one heater at a time on the same circuit.
- Never ignore or take lightly the signs of an electrical problem,
such as:
- Warm outlet cover plates
- Sparking at outlet when plugging in or during operation
- Light flickering or dimming (indicates a shared circuit or
problem)
- Investigate the cause of these before continuing to use the
heater.
WARNING
Risk of burn.
- Do Not use heater to dry human or animal hair or articles of
clothing.
- This heater is hot when in use. To avoid burns, do not let bare
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skin touch hot surfaces. Use handle when moving this heater.
- Keep combustible materials, such as furniture, pillows, bedding,
papers, clothes, and curtains at least 3 feet (0.9 m) from the
front of the heater and keep them away from the sides and rear.
Warning: In order to avoid overheating, do not cover the
heater.
- To prevent a possible fire, do not block air intakes or exhaust
in any manner. Do not use on soft surfaces, like a bed, where
openings may become blocked.
- A heater has hot and arcing or sparking parts inside. Do not use
it in areas where gasoline, paint, or flammable liquids are used
or stored.
WARNING
Risk to Children and Other at Risk Groups of People.
- This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Children should be supervised to ensure that they do not play
with the appliance.
- Cleaning and user maintenance shall not be made by children
without supervision.
- This product and its packaging material are not toys and should
be kept out of reach of children.
- Extreme caution is necessary when any heater is used by or near
children or invalids and whenever the heater is left operating
and unattended.
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WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This equipment may generate, use and/or radiate radio frequency
energy that may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to contact Vornado Consumer Service
at 1-800-234-0604.
SAVE THESE INSTRUCTIONS
Please keep all documents for future reference and pass these documents on, together with the product, to any future owner.
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WHOLE ROOM VS. ZONE HEAT
For the first time, you now have the choice between Whole Room Warmth OR a Personalized Zone Heat with the Vornado Dual Zone Infrared
Heater. The IR400 has the ability to use Vornado’s signature Whole Room Heat circulation to deliver continuous, uniform heat to the entire
room, or switch to a Personal Zone Heat for extra-warm heat just for you.
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WHOLE ROOM
IR400 uses a special airflow called
Whole Room Heat Circulation
to heat all the air in the room. The
air flows fast, warm and gentle to
create a heating experience unlike
any other and allows you to heat the
room you’re in, not the whole house.
OR
PERSONAL ZONE HEAT
The Zone setting on your IR400 focuses
heat in the space directly around the
heater. This allows your personal space
to become immediately warm without
evenly heating the entire room.
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SAFETY FEATURES
COOL TOUCH CASE
Safe to touch, even on
high heat setting.
POWER CORD STORAGE
Safely store excess cord on the back
of heater.
AUTOMATIC SAFETY SHUT
OFF SYSTEM
If airflow becomes blocked,
power to the heater is shut off to
prevent overheating.
FINGER FRIENDLY DESIGN
Resists curious fingers.
AUTOMATIC TIP-OVER PROTECTION
If tipped more than 10 degrees in any
direction, the heater will immediately
shut down.
TIP-OVER: If the heater tips over, the safety
shut off system will cut power to the heater.
Position the heater back in the upright
position. Press the power button and the
heater will return to the last stored setting.
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CONTROLS
The LED Display illuminates
when powered on and as
settings are adjusted, then dims
after five seconds of inactivity.
POWER ON/OFF ( )
WHOLE ROOM HEAT
High (1500 watts), Low
(750 watts) and Fan Only.
POWER INDICATOR LIGHT
To indicate the heater is on,
the red light will illuminate.
SET TEMPERATURE (-/+)
PERSONAL ZONE HEAT
Zone (1500 watts)
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HOW TO USE
Before use, check appliance for visible damage. DO NOT USE THIS HEATER if there is evidence of damage. If any damage is found, contact
Vornado Air LLC at 1-800-234-0604.
4. Press the power button ( )
and select Personal Zone Heat
( ) or Whole Room Heat ( ).
1. Use the integrated handle
for lifting and carrying.
2. Position the heater so airflow is
not obstructed.
3. Unwrap power cord from Cord
Wrap. Plug power cord into a
standard grounded wall outlet.
Next, set thermostat to desired
temperature using (-/+). You may
also select Fan Only by pressing
( ). Default settings upon first
use will be Whole Room High and
set temperature of 75 degrees.
COOL DOWN
When you power off your
heater, it automatically enters
a cool down routine in which
the heating element turns
off and the fan exhausts
remaining heat. During Cool
Down, the display counts
down from 60 seconds, then
powers off completely.
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CLEANING
Because your heater moves a substantial amount of air, it will need regular cleaning. Cleaning the outside of the heater is recommended on a
bi-weekly basis. If service is required, return your heater to Vornado (see WARRANTY for instructions).
1. Unplug your heater before cleaning.
You may also clean the heater
with high pressured air as well.
2. Remove the U-shaped Inlet
Grill by sliding it up until it
comes off the heater. Wipe
with a soft cloth and/or run
it under running water. Dry
thoroughly before replacing.
3. Use the brush attachment on
your household vacuum cleaner to softly vacuum the permanent Screen Filter located on
the heater.
It is recommended to
clean the Steel Filter
1x per month.
4. Use the brush attachment on
your household vacuum cleaner
to vacuum any accumulated dust
off the Front Outlet Grill. Wipe
down the entire surface with a
soft cloth.
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STORAGE
RESET HEATER
During the off-season or after extended periods of non-use, you may
choose to store your heater. To ensure long life of the product, it is
recommended to store your heater by following these instructions:
Cleaning is recommended before storage.
1. Unplug power cord and wrap
around Cord Wrap on back of
the heater.
2. Cover, or place back in retail
carton if available. This will
prevent the heater from accumulating dust overtime.
3. Store heater in a cool and dry
location.
DISPOSAL
Dispose of all packaging
materials in an environmentally responsible manner.
RESETTING YOUR VORNADO HEATER
Your Vornado Heater has a multi-level safety shut off system designed
to prevent overheating. Overheating may occur when the inlets or
outlet are blocked. If this happens, the safety shut off system will cut
power to the heater and you will need to manually reset the heater.
1. Power heater off, then unplug the power cord.
2. Remove any obstructions.
3. Wait 5–10 minutes, allowing the heater to cool down.
4. Plug in the power cord and place heater in desired position.
5. Press the power button on. Your Vornado Heater should now func-
tion normally and return to the last stored setting.
Note: If the safety shut off system
repeatedly shuts off your heater or if it
will not reset after following the above
procedure, call Vornado Consumer
Services Department toll-free at
1-800-234-0604.
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TROUBLESHOOTING
POSSIBLE CAUSE AND SOLUTIONPROBLEM
The unit fails to power on.
The airflow is diminished.
The unit is not producing a
sufficient amount of heat.
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Unit is not plugged in. Plug power cord into electrical outlet.
Household circuit breaker / ground fault interrupter has tripped or blown a fuse. Reset circuit breaker /
ground fault interrupter, or replace fuse (See IMPORTANT INSTRUCTIONS).
The unit has overheated. Automatic Safety Shut Off has initiated (See RESET HEATER).
Internal tip-over switch has been tripped and the safety shut off system has cut power to the heater. Place
heater on a level surface (See SAFETY FEATURES).
Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for assistance.
Check filter and clean as necessary (see CLEANING).
Ensure unit is set to Whole Room High Heat or Personal Zone Heat, and set temperature is at the highest
setting.
Close all doors and windows to trap heat.
Allow the unit to fully circulate the heat throughout the room, may take several minutes.
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WARRANTY
We expect this product to be perfect. If you’re not satisfied with this product, let us know.
We’re Here To Help
800.234.0604
www.vornado.com
help@vornado.com
Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser this
Vornado® Dual Zone Infrared Heater (“Product”) is free from defects in material or workmanship for a period of five (5) years from the date of purchase. If any such defect is
discovered within the warranty period, Vornado, at its discretion, will repair or replace the
Product at no cost.
For warranty or repair service:
Call 1-800-234-0604 or email help@vornado.com to obtain a Return Authorization (“RA”)
form. Please have or include your Product’s model number and serial number, as well as
your name, address, city, state, zip code and phone number when contacting Vornado for
warranty service.
After receiving the RA form, ship your Product to:
Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street Andover, KS 67002. For your
convenience, please have your model number and serial number when contacting
Vornado with service inquiries. To assure proper handling, packages must be clearly
marked with the RA number. Packages not clearly marked with the RA number may be
refused at the receiving dock. Please allow 1-2 weeks for repair and return of your Product
after the Product is received.
Repairs not covered by the warranty or outside the warranty period will require a fee to
cover the cost of materials, labor, handling and shipping. This warranty does not apply to
defects resulting from abuse of the Product, modification, alteration, repair or service of
the Product by anyone other than Vornado, mishandling, improper maintenance, commer-
Designed, engineered and supported in Andover, KS
cial use of the Product, damages which occur in shipment or are attributed to acts of God.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights,
and you may have other rights that vary from state to state.
All company names and product names are trademarks of their respective owners. © All
rights reserved. All technical information, data, and instructions for the installation, connection, and operation contained in these instructions for use correspond to the latest available information at time of printing. The contents of this manual may differ slightly from
the actual product. Observe any additional supplements.
The manufacturer assumes no responsibility for damage caused by failure to follow these
instructions or improper product use. Any such actions will invalidate the product warranty.
Any unauthorized product modification, repair by unauthorized repair center, or use of
non-approved replacement parts is not recommended and any consequences will not be
covered by support services or product warranties.
© 2015 Vornado Air LLC Andover, KS 67002 U.S. Patent Pending. Specifications subject to change
without notice. Vornado® is a trademark owned by Vornado Air LLC.
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PRODUCT SPECIFICATIONS
30
MODEL
VOLTAGE
WATTAGE
AMPERAGE
UNIT DIMENSIONS
IR400
120V~
1500W
12.5A
12.75” (32.4 CM.) x 9.35” (23.8 CM.) x 11.70” (29.7 CM.)
ESPECIFICACIONES DEL PRODUCTO
MODELO
VOLTAJE
VATIAJE
AMPERAJE
DIMENSIONES DE LA UNIDAD
IR400
120V~
1500W
12.5A
12.75” (32.4 CM.) x 9.35” (23.8 CM.) x 11.70” (29.7 CM.)
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Vornado Air, LLC
415 East 13th Street, Andover, Kansas 67002
800.234.0604 | www.vornado.com
CL3-0394 R-, V00
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