User Manual
IP20/IP20P
Safety Notices
Please read the following safety notices before installing or using this phone.
They are crucial for the safe and reliable operation of the device.
Please use the external power supply that is included in the package. Other
power supplies may cause damage to the phone, affect the behavior or
induce noise.
Before using the external power supply in the package, please check with
home power voltage. Inaccurate power voltage may cause fire and damage.
Please do not damage the power cord. If power cord or plug is i mpaired, do
not use it, it may cause fire or electric shock.
The plug-socket combination must be accessible at all times because it
serves as the main disconnecting device.
Do not drop, knock or shake it. R ough handling can break internal circuit
boards.
Do not install the device in places where there is direct sunlight. A lso do
not put the device on carpets or cushions. It may cause fire or breakdown.
Avoid exposure the phone to high temperature, below 0℃ or high
humidity. Avoid wetting the unit with any liquid.
Do not attempt to open it. Non-expert handling of the device could damage
it. Consult your authorized dealer for help, or else it may cause fire, electric
shock and breakdown.
Do not use harsh chemicals, cleaning solvents , or stron g deterg ents t o clean
it. Wipe it with a soft cloth that has been slightly dampened in a mild soap
and water solution.
When lightning, do not touch power plug or phone line, it may cause an
electric shock.
Do not install this phone in an ill-ventilated place.
You are in a situation that coul d cause bodily injury. Before you work on
any equipment, be aware of the hazards involved with electrical circuitry
and be familiar with standard practices for preventing accidents.
Table of Content
1 INTRODUCING IP20/IP20P V OIP PHONE ............................................................................... 5
1.1 THANK YOU FOR YOUR PURCHASING IP20/IP20P ..................................................................... 5
1.2 DELIVERY CONTENT ................................................................................................................. 5
1.3 KEYPAD .................................................................................................................................... 6
1.4 PORT FOR CONNECTING ............................................................................................................ 7
1.5 ICON INTRODUCTION ................................................................................................................ 8
1.6 LED INTRODUCTION ................................................................................................................. 8
2 INITIAL CONNECTING AND SETTI NGS.............................................................................. 10
2.1 CONNECT THE PHONE ............................................................................................................. 10
2.1.1 Connect to network ............................................................................................................ 10
2.1.2 Power adaptor connection .................................................................................................. 11
2.2 BASIC INITIALIZATION ............................................................................................................ 11
2.2.1 Network settings ................................................................................................................ 11
3 IP20/IP20P’S BASIC FUNCTION ............................................................................................. 13
3.1 MAKING A CALL ..................................................................................................................... 13
3.1.1 Call Device ........................................................................................................................ 13
3.1.2 Call Methods...................................................................................................................... 13
3.2 ANSWERING A CALL ............................................................................................................... 13
3.3 DND ....................................................................................................................................... 14
3.4 CALL FORWARD ..................................................................................................................... 14
3.5 CALL HOLD ............................................................................................................................ 14
3.6 CALL WAITING ....................................................................................................................... 14
3.7 MUTE ..................................................................................................................................... 14
3.8 CALL TRANSFER ..................................................................................................................... 15
3.9 3-WAY CONFERENCE CALL ...................................................................................................... 15
3.10 MULTIPLE-WAY CA LL .............................................................................................................. 15
4 IP20/IP20P’S ADVANCED FUNCTION ................................................................................... 16
4.1 CALL PICKUP .......................................................................................................................... 16
4.2 JOIN CALL ............................................................................................................................... 16
4.3 REDIAL / UNREDIAL................................................................................................................ 16
4.4 CLICK TO DIAL ........................................................................................................................ 17
4.5 CALL BACK ............................................................................................................................. 17
4.6 AUTO ANSWER ........................................................................................................................ 17
4.7 HOTLINE ................................................................................................................................. 17
4.8 APPLICATION .......................................................................................................................... 17
4.8.1 SMS ................................................................................................................................... 17
4.8.2 Memo ................................................................................................................................. 18
4.8.3 Ping .................................................................................................................................... 18
4.8.4 Voice Mail ......................................................................................................................... 18
4.9 PROGRAMMABLE KEY CONFIGURATION ................................................................................. 18
5 IP20/IP20P’S OTHER FUNCTIONS ......................................................................................... 21
5.1 AUTO HANDDOWN ................................................................................................................. 21
5.2 BAN ANONYMOUS CALL......................................................................................................... 21
5.3 DIAL PLAN .............................................................................................................................. 21
5.4 DIAL PEER .............................................................................................................................. 21
5.5 AUTO REDIAL ......................................................................................................................... 21
5.6 CALL COMPLETION ................................................................................................................. 22
5.7 RING FROM HEADSET ............................................................................................................. 22
5.8 POWER LIGHT ......................................................................................................................... 22
5.9 HIDE DTMF ........................................................................................................................... 22
5.10 BAN OUTGOING ...................................................................................................................... 22
5.11 PRE DIAL ................................................................................................................................ 23
5.12 PASSWORD DIAL ..................................................................................................................... 23
5.13 ACTION URL & ACTIVE URI .................................................................................................. 23
5.14 PUSH XML ............................................................................................................................. 23
6 IP20/IP20P’S BASIC SETTINGS ............................................................................................... 24
6.1 KEYBOARD ............................................................................................................................. 24
6.2 SCREEN SETTINGS .................................................................................................................. 24
6.3 RING SETTINGS ....................................................................................................................... 24
6.4 VOICE VOLUME ...................................................................................................................... 24
6.5 TIME & DATE ......................................................................................................................... 24
6.6 GREETING WORDS .................................................................................................................. 25
6.7 LANGUAGE ............................................................................................................................. 25
7 IP20/IP20P’S ADVANCED SETTINGS .................................................................................... 26
7.1 ACCOUNTS.............................................................................................................................. 26
7.2 NETWORK ............................................................................................................................... 26
7.3 SECURITY ............................................................................................................................... 26
7.4 MAINTENANCE ....................................................................................................................... 26
7.5 FACTORY RESET ...................................................................................................................... 26
8 WEB CONFIGURATION ........................................................................................................... 27
8.1 INTRODUCTION OF CONFIGURATION ....................................................................................... 27
8.1.1 Ways to configure .............................................................................................................. 27
8.1.2 Password Configuration..................................................................................................... 27
8.2 SETTING VIA WEB BROWSER ................................................................................................... 27
8.3 CONFIGURATION VIA WEB..................................................................................................... 28
8.3.1 BASIC ............................................................................................................................... 28
8.3.2 NETWORK ....................................................................................................................... 32
8.3.3 VOIP .................................................................................................................................. 42
8.3.4 PHONE .............................................................................................................................. 56
8.3.5 FUNCTION KEY .............................................................................................................. 66
8.3.6 Maintenance....................................................................................................................... 69
8.3.7 SECURITY ........................................................................................................................ 76
8.3.8 LOGOUT ........................................................................................................................... 82
9 APPENDIX ................................................................................................................................... 83
9.1 SPECIFICATION ....................................................................................................................... 83
9.1.1 Hardware ........................................................................................................................... 83
9.1.2 Voice features .................................................................................................................... 83
9.1.3 Network features ................................................................................................................ 84
9.1.4 Maintenance and management ........................................................................................... 85
9.2 DIGIT-CHARAC TER MAP TABLE ............................................................................................... 85
1 Introducing IP20/IP20P VoIP Phone
1.1 Thank you for your purchasing IP20/IP20P
Thank you for your purchasing IP20/IP20P, IP20/IP20P is a full-feature
telephone that provides voice communication over the same data network that
your computer uses. This phone’s functions not only much like a traditional
phone, allowing to place and receive calls, and enjoy other features that
traditional phone has, but it also own many data services features which you
could not expect from a traditional telephone.
This guide will help you easily use the various features and services available
on your phone.
1.2 Delivery Content
Please check whether the delivery contains the following parts:
The base unit with display and keypad
The handset
The handset cable
The power supply
The Ethernet cable
The User Manual (you may download from our website)
IP Phone are designed to look like conventional phones, the following photo
shows a broad overview of the IP Phone.
1.3 Keypad
Key
Key name
Function Description
Navigation
Navigation key assist users for operating.
In desktop, dialer, calling, desktop long pressed
state they have special function.
You can configure through the web page according
to your patterns of use.
Directory
Access to phone book, check the record list and
add new records and revise the record. When check
the phone book record, press this key again will
return to idle mode.
Mute
Press this key in calling mode, you can hear the
other side, and the other side cannot hear you.
Volume +/-
Turn down or turn up the volume by pressing these
two keys.
Redial
1. In the hook off /hands-free mode, use the key
to dial the last call number;
2. In stand-by mode, it has a function to check the
Outgoing Call.
Hands-free
Make the phone into hands-free mode.
Indicator
light
If the light blinking, indicate the phone has missed
call.
Soft key 1/2/3/4
Keys combination, include functions such as
History/Directory/DND/Menu/Del/Redial/Send/
Quit/Answer/Divert/Reject/Hold/Transfer/Conf/Cl
ose and so on.
History
View the Missed call, Incoming Call and Outgoing
Call.
Digital
keyboard
Inputting the phone number or DTMF.
DSS keys
You can configure them in the web page.
1.4 Port for connecting
Port
Port name
description
Power switch Input: 5V AC, 1A
WAN 10/100M Connect it to Network
LAN 10/100M Connect it to PC
External console
interface
Port type: RJ-45 direct connector
Headset Port type: RJ-9 connector
Handset Port type: RJ-9 connector
1.5 Icon introduction
Icon
Description
Call out
Call in
Call hold
Auto answer
Call mute
Contact
DND(Do not Disturb)
In hand-free mode
In handset mode
In headset mode
SMS
Missed call
Call forward
1.6 LED introduction
Table 1 Programmable ke y LEDs for BLF
LED Status
Description
Steady green
The object is in idle status.
Slow blinking red
The object is ringing.
Steady red
The object is active.
Fast blinking red
The object is failed.
Off
No subscribe.
Table 2 Programmable ke y LEDs for Presence
LED Status
Description
Steady green
The object is online.
Slow blinking red
The object is ringing.
Steady red
The object is active.
Fast blinking red
The object is failed.
Off
No subscribe.
Table 3 Programmable key LEDs for line
LED Status
Description
Steady green
The account is active.
Fast Blinking green
There is an incoming call to the account.
Slow Blinking green
The call is on hold.
Slow Blinking red
Registration is unsuccessful.
Off
The line is not unapplied or idle.
Table 4 Programmable key LEDs for MWI
LED Status
Description
Blinking green
There are new voice mails.
Off
There is no new voice mail.
Table 5 Power Indication LED
LED Status
Description
Steady red
Power on.
Fast Blinking red
There is an incoming call.
Off
Power off.
2 Initial connecting and Settings
2.1 Co nnect the phon e
2.1.1 Connect to network
Step 1: Connect the IP Phone to the corporate IP telephony network. Before
you connect the phone to the network, please check if your network can work
normally.
You can do this in one of two ways, depending on how your workspace is set
up.
Direct network connection—by this method, you need at least one available
Ethernet port in your workspace. Use the Ethernet cable in the package to
connect WAN port on the back of your phone to the Ethernet port in your
workspace. Since this VoIP Phone has router functionality, whether you have a
broadband router or not, you can make direct network connect. The following
two figures are for your reference.
Shared network connection—Use this method if you have a single Ethernet
port in your workspace with your desktop computer already connected to it.
First, disconnect the Ethernet cable from the computer and attach it to the
WAN port on the back of your phone. Next, use the Ethernet cable in the
package to connect LAN port on the back of your phone to your desktop
computer. Your IP Phone now shares a network connection with your computer.
The following figure is for your reference.
Step 2: Connect the handset to the handset port by the handset cable in the
package.
Step 3: connect the power supply plug to the AC 5V adapter port on the back
of the phone. Use the power cable to connect the power supply to a standard
power outlet in your workspace.
Step 4: push the on/off switch on the back of the phone to the one side, then
the phone’s LCD screen displays “Initializing wait logon”. Later, a ready
screen typically displays the date, time.
If your LCD screen displays different information from the above, you need
refer to the next section “Initial setting” to set your network online mode.
If your VoIP phone registers into corporate IP telephony Server, your phone is
ready to use.
2.1.2 Power adaptor connection
Make sure that the power you use is comply with the parameters of power
adaptor.
1. Plug power adaptor to power socket.
2. Plug power adaptor’s DC output to the DC5V port of IP20/IP20P to start
up.
3. There will be displayed black line and “INITIALIZING” on the screen.
After finishing startup, phone will show greeting, current date and time and so
forth.
4. If phone has registered to the server, you can place or answer calls.
2.2 Basic Initialization
IP20/IP20P is provided with a plenty of functions and parameters for
configuration. User needs some network and VoIP knowledge so that user
could understand the meanings of parameters. In order to make user use the
phone more easily and convenient, there are basic configurations introduced
which is mandatory to ensure phone calls.
2.2.1 Network settings
Make sure that network is connected already before setting network of phone.
IP20/IP20P uses DHCP to get WAN IP configurations, so phone could access
to network as long as there is DHCP server in it. If there is no DHCP server
available, phone has to be changed WAN network setting to Static IP or
PPPoE.
Setting PPPoE mode (for ADSL connection)
1. Get PPPoE account and password first.
2. Press Menu->Settings->Advanced Settings, then enter passwords, and
choose network ->WAN settings->Connection Mode, enter and choose PPPoE
through navigation keys and press the Save key.
3. Press Back, then choose PPPoE Set, press Enter.
4. The screen will show the current information. Press Del to delete it, then
input your PPPoE user and password and press Save.
5. Press Back six times to return to the idle screen.
6. Check the status. If the screen shows “Negotiating…” it shows that the
phone is trying to access to the PPPoE Server; if it shows an IP address, then
the phone has already get IP with PPPoE.
Setting Static IP mode (static ADSL/Cable, or no PPPoE / DHCP network)
1. Prepare the network’s parameters first, such as IP Address, Net mask,
Default Gateway and DNS server IP address. If you don’t know this
information, please contact the service provider or technician of network.
2. Press Menu->Settings->Advanced Settings, then enter passwords, and
choose network ->WAN settings->Connection Mode, enter and choose Static
through navigation keys and press the Save key
.
3. Press Back, then choose Static Set, press Enter.
4. The screen will show the current information, and then press Del to delete.
Input your IP address, Mask, Gateway, DNS and press Save to save what you
input.
5. Press Back six times to return to the idle screen.
6. Check the status, the screen shows “Static” .the screen shows the IP address
and gateway which were set just now, if the phone could display the right time,
it shows that Static IP mode takes effect.
Setting DHCP mode
1. Press Menu->Settings->Advanced Settings, then enter passwords, and
choose network ->WAN settings->Connection Mode, enter and choose DHCP
through navigation keys and press the Save key
.
2. Press Back six times to return to the idle screen.
3. Check the status, the screen shows “DHCP”, If the screen shows the IP
address and gateway which were set just now, it shows that DHCP mode takes
effect.
3 IP20/IP20P’s basic function
3.1 Making a call
3.1.1 Call Device
You can make a phone call via the following devices:
1. Pick up the handset, icon will be showed in the idle screen.
2. Press the Speaker button, icon will be showed in the idle screen.
3. Press the Headset button if the headset is connected to the Headset Port in
advance. The icon will be showed in the idle screen.
You can also dial the number first, and then choose the method you will use to
speak to the other party.
3.1.2 Call Methods
You can press an available line button if there is more than one account, then
1. Dial the number you want to call.
2. Press History softkey, use the navigation buttons to highlight your choice
(press Left/Right button to choose Missed Calls, Incoming Calls and
Outgoing Calls.
3. Press the R/SEND button to call the last number called.
4. Press the programmable keys which are set as speed dial button.
Then press the Send button or Dial softkey to make the call if necessary.
3.2 Answering a call
Answering an incoming call
1. If you are not on another phone, lift the handset using, or press the Speaker
button/ Answer softkey to answer using the speaker phone, or press the headset
button to answer the headset.
2. If you are on another call, press the answer softkey.
During the conversation, you can alternate between Headset, Handset and
Speaker phone by pressing the corresponding buttons or picking up the
handset.
3.3 DND
Press DND softkey to active DND Mode. Further incoming calls will be
rejected and the display shows: icon. Press DND softkey twice to
deactivate DND mode. You can find the incoming call record in the Call
History.
3.4 Call Forward
This feature allows you to forward an incoming call to another phone number.
The display showed icon.
The following call forwarding events can be configured:
Off: Call forwarding is deactivated by default.
Always: Incoming calls are immediately forwarded.
Busy: Incoming calls are immediately forwarded when the phone is busy.
No Answer: Incoming calls are forwarded when the phone is not answered
after a specific period.
To configure Call Forward via Phone interface:
1. Press Menu ->Features->Enter->Call Forwarding->Enter.
2. There are 4 options: Disabled, Always, Busy, and No Answer.
3. If yo u choose one of them (except Disabled), enter the phone number you
want to forward your call to. Press Save to save the changes.
3.5 Call Hold
1. Press the Hold button or Hold softkey to put your active call on hold.
2. If there is only one call on hold, press the hold softkey to retrieve the call.
3. If there are more than one call on hold, press the line button, and the
Up/Down button to highlight the call, then press the Unhold button to retrieve
the call.
3.6 Call Waiting
1. Press Menu ->Features->Enter->Call Waiting->Enter.
2. Use the navigation keys to active or inactive call waiting.
3. Then press the Save to save the changes.
3.7 Mute
Press Mute button during the conversation, icon will be showed in the LCD.
Then the called will not hear you, but you can hear t he called. Press it again to
get the phone to normal conversation.
3.8 Call transfer
1. Blind Transfer
During talk, press the key Transf, and then dial the number that you want to
transfer to, and finished by "#". Phone will transfer the current call to the third
party. After finishing transfer, the call you talk to will be hanged up. User
cannot select SIP line when phone transfers call.
2. Attended Transfer
During talk, press the key Transf, then input the number that you want to
transfer to and press Send. After that third party answers, then press Transfer to
complete the transfer. (You need enable call waiting and call transfer first). If
there are two calls, you can just talk to one, and keep hold to the other one. The
one who is keep hold cannot speak to you or hear from you. In other way, if
user wants to invite the third party during the call, they can press Conf to make
calls mode in conference mode. If user wants to stop conference, user can press
Split. (User must enable call waiting and three way call first).
Note: the server that user uses must support RFC3515 or it might not be used
3. Alert Transfer
During the talk, press Transf firstly, and then press Send after inputting the
number that you want to transfer. You are waiting for connection, now, press
Transf and the transfer will be done. (To use this feature, you need enable call
waiting and call transfer first).
3.9 3-way conference call
1. Press the Conf softkey during an active call.
2. The first call is placed on hold. Then you will hear a dial tone. Dial the
number to conference in, then press Send key.
3. When the call is answered, press Conf and add the first call to the
conference.
4. If you want to release the conference, press Split key.
3.10 Multiple-way call
If user has 2 line calls and wants to invite the three party during the call, they
can press
Sofetkey-Conf or Softkey-XFER “New Call”, press OK, enter the
number ,then press Send and wait for the other party to answer. When the
multiple-way calls, you can press the arrow keys to select a call.
4 IP20/IP20P’s advanced function
4.1 Call pickup
Call pickup is implemented by simulating pickup function of PBX. it’s that,
when A calls B, B rings but no answer, at this moment, C can hook off and
input an appointed prefix plus B’s number, pick up A’s call and talk with A.
The following chart shows how to configure an appointed prefix in dial peer to
have call pick up function.
*1* means appointed prefix code. After making the above configuration, C can
dial *1* plus B’s phone number to pick up A’s call. User can set prefix in
random, in the case of no affecting current dialing rules.
4.2 Join call
When B is calling C, A can join in the existing call by inputting an appointed
prefix numbers plus B or C number, if B or C also supports join call.
The following chart shows how to configure an appointed prefix in dial peer to
have join call function.
*2* means appointed prefix code. After making the above configuration, A can
dial *2* plus B or C number to join B and C’s call. User can set prefix in
random, in the case of no affecting current dialing rules.
4.3 Redial / Unredial
If B is in busy line when A calls B, A will get notice: busy, please hang up. If
A want to connect B as soon as B is in idle, he can use redial function at the
moment and he can dials an appointed prefix number plus B’s number to
realize redial function.
What is redial function? A can’t not build a call with B when B is in busy, then
A will subscribe B’s calling mode at 60 second intervals. Once B is available,
A will get reminder of rings to hook off, while a hooks off, A will call B
automatically. If at this time A is occupied temporarily and unwilling to contact
B, A also can cancel the redial function by dialing an appointed prefix plus B’s
number before making the redial function.
*3* is appointed prefix code. After making the above configuration, A can dial
*3* plus B’s phone number to make the redial function.
*4* is appointed prefix code. After configuration, A can dial *4* to cancel
redial function.
User can set prefix in random, in the case of no affecting current dialing rules.
4.4 Click to dial
When user A browses in an appointed Web page, user A can click to call user
B via a link (this link to user B), then user A’s phone will ring, after A hooks
off, the phone will dial to B.
Notice ：It needs a external software what supports click to dial.
4.5 Call back
This function allows you dial out the last phone call you received.
4.6 Auto answer
When there is an incoming call, after no answer time, the phone will answer the
call automatically.
4.7 Hotline
You can set hotline number for every sip, and then enter the dialer interface and
after War m Line Time, the phone will call out the hotline number
automatically.
4.8 Application
4.8.1 SMS
1) Press Menu ->Applications->Enter->SMS->Enter.
2) Use the navigation keys to highlight the options. You can read the message
in the Inbox/Outbox.
3) After view the new message, you can press Reply to reply the message, and
use the 2aB softkey to change the Input Method, when enter the reply message,
press OK, then use the navigation keys to select the line from which you want
to send, then Send.
4) If you want to write a message, you can press New and enter message. Use
the 2aB softkey to change the Input Method. When you input the message you
want to send, press OK, then use the navigation keys to select the line from
which you want to send, then Send.
5) If you want to delete the message, after view the message, press Del, then
you have three options to choose: Yes, All, No.
4.8.2 Memo
You can add some memos to record some important things to remind you.
Press Menu->Application->Memo->Enter->Add.
There are some options to configure: Mode, Date, Time, text, Ring. When the
configuration is completed, press Save.
4.8.3 Ping
1) input that the IP you want, then you press “start”. You can also press
"delete" for modify IP and change the input method, when you input errors.
2) you wait for some time that LCD appear “OK” what means Ping
successful, when you finished entering the IP. Otherwise Ping is failed.
4.8.4 Voice Mail
1) Press Menu->Application->Voice Mail->Enter.
2) Use the navigation keys to highlight the line for which you want to set, press
Edit, and use the navigation key to turn on the mode, and the input the number.
Press 2aB softkey to choose the proper input method.
3) Press Save to save the change.
4) To view the new voicemail, Press the Voicemail softkey directly. Press Dial,
then you may be prompted to enter the password, then you can listen to your
new and old messages.
4.9 Programmable Key Configuration
The phone has 4 programmable keys which are able to set up to many functions
per key. The following list shows the functions you can set on the
programmable keys and provides a description for each function. The default
configuration for each key is N/A which means the key hasn’t been set for any
functions.
1. Set the type as Memory Key
Press Menu->Settings->Basic Settings->Enter->Keyboard->DSS Key Settings,
you have two options: Line Key Settings and Function Key Settings, choose
one you want to make the assignment, use the navigation key to choose the
type as memory key. In the Dial field, you have some options, such as Normal,
Speed Dial, Intercom, BLF, Presence, MWI.，Call Park.
Speed dial
You can configure the key as a simplified speed dial key. This key function
allows you to easily access your most dialed numbers.
Intercom
You can configure the key for Intercom code and it is useful in an office
environment as a quick access to connect to the operator or the secretary.
BLF
BLF is also called “Busy lamp field”, and it is used to prompt the user to pay
attention to the state of the object than has been subscribed, and used to
cooperate with the server to pick up the phone call. You can configure the key
for Busy Lamp Field (BLF) which allows you to monitor the status (idle,
ringing, or busy) of other SIP account. User can dial out on a BLF configured
key. Please refer to “LED Instruction” for more detail about the LED status in
different situation.
Note: In the Web interface, you can also set the pickup number to active the
pickup function. For example, if you set the BLF number as 212, and the
pickup number is 189, then when there is an incoming call to 212, press the
BLF key, it will call out the 189 automatically to pick up the incoming call on
212.
Presence
Presence is called present, and compared to the BLF, it can also check whether
object online.
Note: You can subscribe the BLF and presence station of the same number at
the same time.
MWI
When the key is configured as MWI, you are allowed to access voicemail
quickly by pressing this key.
Call park
you need setting a server number, when you have set what represent Call
park. If you have a calling and you busy now, you could press the key and
hear a number, then you could choose other phone and input this number.
so you can directly recover call.
2. Set the type as Line
You can set these keys as line keys, and press it, it will enter dialer interface.
3. Set the type as Key Event
You can set these keys as Key Event, and the subtype have many options.
Choose one and it will have corresponding function.
None
Auto Redial Off
Auto Redial On
Call Back
Call Forward
DND
Flash
Headset
History
Hold
Hot Desking: Pressing the key, you can clear all sip information and
register yourself sip information.
Join
Lock: Pressing the key, you can lock the keyboard.
Memo
MWI
Phonebook
Pickup
Prefix
Redial
Release: Pressing the key, you can end the call.
SMS
Transfer
Power Light
Hot Desking
4. Set the type as Dtmf
You can configure the key as Dtmf. This key function allows you to easily dial
or edit dial number.
5. Set the type as URL
You need to match a XML Phonebook address, pressing the button you can
directly access the corresponding remote phonebook.
6. Set the type as BLF List Key
It needs the cooperation with the Broadsoft server. The traditional BLF is that
every number will need to be subscribed, so if the numbers that subscribed is so
many that it will cause to obstruction. However, BLF List Key will put the
numbers that needed to be subscribed in a group, and the phone use the URL of
the group to subscribe and analyze the specific information of each number
such as number, name, state and so on according to the notifications from the
server. Then set the idle Memory key as BLF List Key, later if the state of an
object changes, the corresponding LED will change.
5 IP20/IP20P’s other functions
5.1 Auto Handdo wn
1. Press Menu ->Features-> Enter->Auto Handdown-> Enter.
2. Set the Mode Enable through the navigation key, then set Time, unit is
minute, then press Save.
3. When the call ends, after the time that you have set, the phone will back to
the idle interface.
5.2 Ban Anonymous Call
1. Press Menu ->Features-> Enter->Ban Anonymous Call-> Enter.
2. Choose which sip you want to enable Ban Anonymous Call, and then press
Enter, choose Enabled or Disabled through navigation key.
3. If you c hoose Ena bled, the others can’t call the phone b y anonymous. If you
choose Disabled, the others can call the phone by anonymous.
5.3 Dial Plan
1. Press Menu ->Features-> Enter->Dial Plan-> Enter.
2. The following plans you can set: Press # to Send, Timeout to Send, Timeout,
Fixed Length Number, Press # to Do BXFER, BXFER On Onhook, AXFER
On Onhook. You can enable or disable each dial plan.
5.4 Dial Peer
1. Press Menu ->Features-> Enter->Dial Peer-> Enter.
2. Press Add to enter the Edit interface, and then input so me information. For
example: Number: 1T, Dest.: 0.0.0.0, Port: 5060, Mode : SIP, Alisa: all:3333,
Suffix: no suffix, Del Len: 0. Then press Save. Then press Save.
3. Input 1+number (1234) in the dial interface, you can dial out 3333.
You can refer to 8.3.3.4 DIAL PEER.
5.5 Auto Redial
1. Press Menu ->Features-> Enter->Auto Redial-> Enter.
2. Choose Mode Enabled or Disabled through the navigatio n key. If you choose
Enable, you also need to set Interval and Times, and then press Save.
3. After enable auto redial, calling out someone, if he is in busy, it will pop up a
prompt box whether to auto redial, press OK, the phone will call out him
according the Interval and Times that you set.
5.6 Call completion
1. Press Menu ->Features-> Enter->Call Completion-> Enter.
2. Enable the function through the navigation key, and then Save.
3. Call out others, if he is in busy, it will pop up a prompt Call Completion
Waiting number? Press OK, when he is in idle, it will pop up a prompt Call
Completion Call number? Press OK, the phone will call out the number
automatically.
5.7 Ring From Headset
1. Press Menu ->Features-> Enter->Ring From Headset-> Enter.
2. Enable this function through the navigation key, the phone connects the
headset, when the phone has an incoming call, it will ring from the headset.
5.8 Power Light
1. Press Menu ->Features-> Enter->Power Light-> Enter.
2. Enable this function through the navigation key.
5.9 Hide DTMF
1. Press Menu ->Features-> Enter->Hide DTMF-> Enter.
2. Through the navigation key to choose: Disabled, All, Delay, Last Show.
When you set up a call with others and need to input the DTMF, the DTMF
will show as you have set.
5.10 Ban Outgoing
1. Press Menu ->Features-> Ban Outgoing-> Enter.
2. Enable this function, you can not call any number.
5.11 Pre Dial
1. Press Menu ->Features-> Pre Dial-> Enter.
2. Enable this function,you will realize Pre-Dial founction.
5.12 Password Dial
1. Press Menu ->Features-> Enter->Password Dial-> Enter.
2. Enable this function, you can also set Pref ix and Length. For example，you
want call out 1234567 and you set Password Dial Prefix 123 and Password
Length 3, then enter the dial interf ace and input 1234567, and then the screen
will show 123***7.
5.13 Action URL & Active URI
1. Action URL: The action that the phone carries out e.g. open dnd can
produces one URL, then the phone can send the HTTP Get of the URL to PC,
then the phone can report the action to the PC.
2. Active URI: Enter the web page of the phone, PHONE->FEATURE, input
Active URL Limit IP, You can input internet server (e.g. PC'IP), P C can send
one URL to the phone, the phone will produce one action for example open dnd,
so PC can control the phone.
5.14 Push XML
Enter the web page of the phone->PHONE->FEATURE, input Push XML
Server(e.g. PC’IP), then PC can push text, SMS, phonebook, advertisement,,
execute etc. to phone to update the message or the phone makes an action.
6 IP20/IP20P’s basic settings
6.1 Keyboard
1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Keyboard->Enter.
2. There are four items: DSS Ke y settings, Programmable Keys, Desktop Long
Pressed, SoftKey, You can set up respectively on them. Press the key Enter to
the interface, then use the navigation ke ys t o choose the function for the key
according to you want.
3. Press the key OK to save.
6.2 Screen Set tings
1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Screen
Settings->Enter.
2. You can set Contrast, Contrast Calibration and Backlight, press Enter and
use the navigation keys to set, then press the key Save.
6.3 Ring Settings
1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Ring
Settings->Enter.
2. You can set Ring Volu me and Ring Type, press Enter and u se the navigation
keys to set, then press the key Save. In the Ring Type, the default system rings
have nine and the custom ringtones have three that can be set throu gh the web
page.
6.4 Voice Volume
1. Press Menu ->Settings-> Enter->Basic Setting-> Enter->Voice
Volume->Enter.
2. Use the navigation keys to turn down or turn up the voice volume, then press
the key Save.
6.5 Time & Date
1. Press Menu ->Settings->Enter->Basic Settings-> Enter->Time &
Date->Enter.
2. You have two options to choose: Auto and Manual, use the navigation keys
to choose, then press Save.
6.6 Greeting Words
1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Greeting
Words->Enter.
2. You can enter the message and press Save, it will display in the phone screen
when the phone start up.
6.7 Language
1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Language ->Enter.
2. IP20/IP20P support three languages, you can use the navigation keys to
choose. The default two languages are English and Chinese.
7 IP20/IP20P’s advanced set t ings
7.1 Accounts
Press Menu->Enter->Advanced settings, and then input the password to enter
the interface, the default password is 123. You can set it through the web page.
Then choose Account then press Enter, you can do some sip settings.
7.2 Network
Press Menu->Enter->Advanced settings, and then input the password to enter
the interface. Then choose Network and press Enter, you can do network
settings, you can refer to 2.2.1 Network settings.
7.3 Security
Press Menu->Enter->Advanced settings, and then input the password to enter
the interface. Then choose Security, you can configure Menu Password, Key
lock Password, Key lock Status and whether to ban Outgoing.
7.4 Maintenance
Press Menu->Enter->Advanced settings, and then input the password to enter
the interface. Then choose Maintenance and press Enter, you can configure
Auto Provision, Backup, and Upgrade.
7.5 Factory Reset
Press Menu->Enter->Advanced settings, and then input the password to enter
the interface. Then choose Factory Reset and press Enter, you can choose Yes
or No.
8 Web configuration
8.1 Introduction of configuration
8.1.1 Ways to configure
IP20/IP20P has three different ways to different users.
Use phone keypad.
Use web browser (recommendatory way).
Use telnet with CLI command.
8.1.2 Password Configuration
There are two levels to access to phone: root level and general level. User with
root level can browse and set all configuration parameters, while user with
general level can set all configuration parameters except SIP (1-2) or IAX2’s
that some parameters cannot be changed, such as server address and port. User
will has different access level with different username and password.
Default user with general level:
Username: guest
Password: guest
Default user with root level:
Username: admin
Password: admin
The default password of phone screen menu is 123.
8.2 Setting via web browser
When this phone and PC are connected to network, enter the IP address of the
wan port in this phone as the URL (e.g. http://xxx.xxx.xxx.xxx/ or
http://xxx.xxx.xxx.xxx:xxxx/).
If you do not know the IP address, you can look it up on the phone’s display by
pressing Status button.
The login page is as below picture.
After you configure the IP phone, you need click save button in config under
Maintenance in the left catalog to save your configuration. Otherwise the phone
will lose your modification after power off and on.
8.3 Configuration via WEB
8.3.1 BASIC
8.3.1.1 STATUS
Status
Field name
Explanation
Network Shows the configuration information on WAN and
LAN port, including the connect mode of WAN port
(Static, DHCP, PPPoE), MAC address, the IP address
of WAN port and LAN port, ON or OFF of DHCP
mode of LAN port and bridge mod
Accounts
Shows the phone numbers provided by the SIP LINE
1-2 servers and IAX2.
The last line shows the version number and issued
date.
8.3.1.2 WIZARD
Wizard
Please select the proper network mode according to the network condition.
IP20/IP20P provide three different network settings:
Static: If your ISP server provides you the static IP address, please select
this mode, and then finish Static Mode setting. If you don’t know about
parameters of Static Mode setting, please ask your ISP for them.
DHCP: In this mode, you will get the information from the DHCP server
automatically; need not to input this information artificially.
PPPoE: In this mode, you must input your ADSL account and password.
You can also refer to2.2.1 Network setting to speed setting your network.
Choose Static IP MODE, click【NEXT】can config the network and
SIP(default SIP1)simply, also can browse too. Click【BACK】and return to
the last page.
IP Address
Input the IP address distributed to you.
Subnet Mask
Input the Netmask distributed to you.
IP Gateway
Input the Gateway address distributed to you.
DNS Domain
Set DNS domain postfix. When the domain which you
input cannot be parsed, phone will automatically add
this domain to the end of the domain which you input
before and parse it again.
Primary DNS
Input your primary DNS server address.
Secondary DNS
Input your standby DNS server address.
Display Name
Set the display name.
Server Address
Input your SIP server address.
Server Port
Set your SIP server port.
Authentication User
Input your SIP register account name.
Authentication
Password
Input your SIP register password.
SIP User
Input the phone number assigned by your VOIP
service provider.
Enable Registration
Start to register or not by selecting it or not.
Display detailed information that you manual config.
Choose DHCP MODE, click Nest can config SIP (default SIP1) simply, also
can browse too. Click Back can return to the last page. Like Static IP
MODE.
Choose PPPoE MODE, click Nest can config the PPPoE account/password
and SIP (default SIP1) simply, also can browse too. Click Back can return to
the last page. Like Static IP MODE.
Service Name
It will be provided by ISP.
User
Input your ADSL account.
Password
Input your ADSL password.
Notice: Click【Finish】button after finished your setting, IP Phone will save
the setting automatically and reboot, After reboot, you can dial by the SIP
account.
8.3.1.3 CALL LOG
You can query all the outgoing through this page.
Call Log
Field name
explanation
Start Time
Display the start time of the outgoing record.
Duration
Display the conversation time of the outgoing record.
Dialed Calls Display the account/protocol/line of the outgoing
record.
8.3.1.4 LANGUAGE
LANGUAGE
Field name
explanation
Language
Set the language of phone, English is default.
Greeting Words
The greeting words will display on LCD when phone
is idle. It can support 12 chars. the default chars are
VOIP PHONE.
Notice: the maximal length of the greeting message is twelve English
characters and five Chinese characters.
8.3.2 NETWORK
8.3.2.1 WAN
WAN Status
Active IP Address
The current IP address of the phone.
Current Subnet
Mask
The current Netmask address.
MAC Address
The current MAC address of the phone.
Current IP Gateway
The current Gateway IP address.
MAC Timestamp
Shows the time of getting MAC address
Please select the proper network mode according to the network condition.
IP20/IP20P provide three different network settings:
Static: If your ISP server provides you the static IP address, please select
this mode, and then finish Static Mode setting. If you don’t know about
parameters of Static Mode setting, please ask your ISP for them.
DHCP: In this mode, you will get the information from the DHCP server
automatically; need not to input this information artificially.
PPPoE: In this mode, you must input your ADSL account and password.
You can also refer to 2.2.1 Network setting to speed setting your network.
Obtain DNS server
automatically
Select it to use DHCP mode to get DNS address, if
you don’t select it, you will use static DNS server. The
default is selecting it.
If you use static mode, you need set it.
IP Address
Input the IP address distributed to you.
Subnet Mask
Input the Netmask distributed to you.
IP Gateway
Input the Gateway address distributed to you.
Set DNS domain postfix. When the domain which
DNS Domain
you input cannot be parsed, phone will automatically
add this domain to the end of the domain which you
input before and parse it again.
Primary DNS
Input your primary DNS server address.
Secondary DNS
Input your standby DNS server address.
If you uses PPPoE mode, you need to make the above setting.
Service Name
It will be provided by ISP.
User
Input your ADSL account.
Password
Input your ADSL password.
Notice:
1) Click “Apply” button after finished your setting, IP Phone will save the
setting automatically and new setting will take effect.
2) If you modify the IP address, the web wills not response by the old IP
address. Your need input new IP address in the address column to logon in
the phone.
3) If networks ID which is DHCP server distributed is same as network ID
which is used by LAN of system, system will use the DHCP IP to set WAN,
and modify LAN’s networks ID (for example, system will change LAN IP
from 192.168.10.1 to 192.168.11.1) when system uses DHCP client to get IP
in startup; If system uses DHCP client to get IP in running status and
network ID is also same as LAN’s, system will refuse to accept the IP to
configure WAN. So WAN’s active IP will be 0.0.0.0.
8.3.2.2 LAN
LAN Config
Field name
explanation
IP Address
Specify LAN static IP.
Subnet Mask
Specify LAN Netmask.
DHCP Service
Select the DHCP server of LAN port or not. After you
modify the LAN IP address, phone will amend and
adjust the DHCP Lease Table and save the result
amended automatically according to the IP address
and Netmask. You need reboot the phone and the
DHCP server setting will take effect.
NAT
Select NAT or not.
Port Mirror Select Port Mirror or not, it only works in bridge
mode, the function of the port mirror is that copy the
data stream from the WAN port to the LAN port of the
phone.
Enable Bridge
Mode
Select Bridge Mode or not: If you select Bridge Mode,
the phone will no longer set IP address for LAN
physical port,LAN and WAN will join in the same
network. Click “Apply”, the phone will reboot.
Notice: When LAN IP or bridge mode status is changed, the system will
reboot!
If you choose the bridge mode, the LAN configuration will be disabled.
8.3.2.3 QoS&VLAN
The VOIP phone support 802.1Q/P protocol and DiffServ configuration. VLAN
functionality can use different VLAN IDs by setting signal/voice VLAN and
data VLAN. The VLAN application of this phone is very flexible.
In chart 1, there is a layer 2 that switches without setting VLAN. Any
broadcast frame will be transmitted to the other ports excep t the send port. For
example, a broadcast information is sent out from port 1 then transmitted to
port 2,3and 4.
In chart 2, red and blue indicate two different VLANs in the switch, and port 1
and port 2 belong to red VLAN, port 3 and port 4 belong to blue VLAN. If a
broadcast frame is sent out from port 1, switch will transmit it to port 2, the
other port in the red VLAN and not transmit it to port3 and port 4 in blue
VLAN. By this means, VLAN divi de the broadcast domain via rest ricting the
range of broadcast frame transition.
Note: chart 2 use red and blue to i dentify the different VLAN, but in practice,
VLAN uses different VLAN IDs to identify.
QoS Configuration
Link Layer
Discovery Protocol
(LLDP) Settings
Enable LLDP
Enable LLDP by selecting it.
Enable Learning
Function
After enabling LLDP Learn, telephone can
automatically learn the data of DSCP, 802.1p, VLAN
ID from the switch. If the data is different from the
data of the LLDP server, telephone will change its
own value as the value of the switch (Synchronous
with VLAN in switch).
Package
Interval(1-3600)
The time interval of sending LLDP Packet.
Quality of Service
(Qos) Settings
Enable DSCP
Enable DSCP by selecting it.
SIP DSCP
Specify the value of the SIP DSCP.
Audio RTP DSCP
Specify the value of the Audio RTP DSCP.
WAN Port VLAN
Settings
Enable WAN Port
VLAN
Enable WAN Port VLAN by selecting it.
WAN Port VLAN
ID
Specify the value of the WAN Port VLAN ID, the
range of the value is 0-4095.
SIP 802.1p Priority
Specify the value of the sip 8021.p priority, the range
of the value is 0-7.
Audio 802.1p
Priority
Specify the value of the audio 802.1p priority, the
range of the value is 0-7.
LAN Port VLAN
Settings
LAN Port VLAN
Mode
Follow WAN: Follow the WAN ID.
Disable: Disable Port VALN.
Enable: Enable Port VLAN and specify the Port
VLAN ID different from WAN ID.
LAN Port VLAN
ID
Specify the value of the Port VLAN ID different from
WAN ID, the range of the value is 0-4095.
8.3.2.4 SERVICE PORT
You can set the port of telnet/HTTP/RTP by this page.
SERVICE PORT
Field name
explanation
Service Port
Settings
Web Server Type
Specify Web Server Type.
HTTP Port Set web browser port, the default is 80 port, if you
want to enhance system safety, you'd better change it
into non-80 standard port;
Example: The IP address is 192.168.1.70. and the port
value is 8090, the accessing address is
http://192.168.1.70:8090.
HTTPS Port Before using the https, you must download https
authentication certification into the phone, then
set web browser port, the default is 443 port, if you
want to enhance system safety, you'd better change it
into non-443 standard port. You can access to the web
in https after rebooting the phone.
Telnet Port
Set Telnet Port, the default is 23. You can change the
value into others.
Example: The IP address is 192.168.1.70. The telnet
port value is 8023, the accessing address is telnet
192.168.1.70 8023.
RTP Port Range
Start
Set the RTP Start Port. It is dynamic allocation.
RTP Port Quantity
Set the maximum quantity of RTP Port, the default is
200.
Notice:
1) You need save the configuration and reboot the phone after set this page.
2) Please REBOOT the system if you modify the HTTP or telnet port
number (the new number should be greater than 1024).
3) If you set 0 for the HTTP port, it will disable HTTP service.
8.3.2.5 DHCP SERVICE
DHCP SERVICE
Field name
explanation
DHCP Lease Table IP-MAC mapping table. If the LAN port of the phone
connects to a device, this table will show the IP and
MAC address of this device.
Shows the DHCP Lease Table， the unit of Lease time is Minute.
Lease Table Name
Specify the name of the lease table.
Start IP Address
Set the start IP address of the lease table.
End IP Address
Set the end IP address of the lease table, the network
device connected to LAN port will get IP address
between Start IP and End IP by DHCP.
Subnet Mask
Set the Netmask of the lease table.
IP Gateway
Set the Gateway of the lease table.
Leased Time
Set the Lease Time of the lease table.
DNS Server
Address
Set the default DNS server IP of the lease table; Click
the Add button to submit and add this lease table.
Select name of lease table, click the Delete button will delete the selected
lease table from DHCP lease table.
Enable
DNS Relay
Select DNS Relay, the default is enabled. Click the
Apply button to become effective.
Notice:
1) The size of lease table cannot be larger than the quantity of C network IP
address. We recommend you to use the default lease table and not modify it.
2) If you modify the DHCP lease table, you need save the configuration and
reboot.
8.3.2.6 TIME&DATE
Setting time zone and SNTP (Simple Network Time Protocol) server according
to your location, you can also manually adjust date and time in this web page.
TIME&DATE
Field name
explanation
Simple Network
Time Protocol
(SNTP) Settings
Enable SNTP
Enable SNTP by selecting it.
Enable DHCP Time Enable DHCP Time by selecting it, then the
phone will automatically synchronize the standard
time.
Primary Server
Set SNTP Primary Server IP address.
Secondary Server
Set SNTP Secondary Server IP address.
Time Zone
Select the Time zone according to your location.
Resync Period
Set the time out, the default is 60 seconds.
12 -Hour Clock
Switch the time mechanism between 12 hours and 24
hours.
Default is 24 hours mode.
Date format
Specify the date format.
Daylight Saving
Time Settings
Enable
Enable daylight saving time.
Offset(minutes)
Setup the variety length.
Month
Setup start and end month.
Week
Setup start and end week.
Day
Setup start and end day.
Hour
Setup start and end hours.
Minute
Setup start and end minutes.
Manual Time Settings
Notice: First of all,you need to disable the SNTP service, and above the date
hours minutes each of which is required to complete and submit to make
manual.
8.3.3 VOIP
8.3.3.1 SIP
Set your SIP server in the following interface.
SIP Config
Field name
explanation
SIP Line
Choose line to set info about SIP, there are 4 lines to choose. You can switch
by【Load】button.
Basic Settings
Status Shows if the phone has been registered the SIP
server or not; or so, show Unapplied.
Server Address
Input your SIP server address.
Server Port
Set your SIP server port.
Authentication User
Input your SIP register account name.
Authentication
Password
Input your SIP register password.
SIP User
Input the phone number assigned by your VoIP
service provider. Phone will not register if there is
no phone number configured.
Display Name
Set the display name.
Proxy Server Address
Set proxy server IP address (Usually, Register SIP
Server configuration is the same as Proxy SIP
Server. But if your VoIP service provider gives
different configurations between Register SIP Server
and Proxy SIP Server, you need make different
settings).
Proxy Server Port
Set your Proxy SIP server port.
Proxy User
Input your Proxy SIP server account.
Proxy Password
Input your Proxy SIP server password.
Domain Realm
Set the sip domain if needed, otherwise this VoIP
phone will use the Register server address as sip
domain automatically. (Usually it is same with
registered server and proxy server IP address).
Backup Server
Address
Input the Backup Server Address, if the primary
server is unavailable, then the phone will enable the
Backup Server Address.
Backup Server Port
Specify the Backup Server Port.
Enable Registration
Start to register or not by selecting it or not.
Codecs Settings
Disable
Codecs/Enable
Use the navigation keys to highlight the desired one
in the Enable/Disable Codecs list, and press the
Codecs
desired to move to the other list.
Advanced SIP
Setting
Forward Type
Select call forward mode, the default is Off.
Off: Close down calling forward.
Busy: If the phone is busy, incoming calls will be
forwarded to the appointed phone.
No answer: If there is no answer, incoming calls will
be forwarded to the appointed phone after a specific.
Always: Incoming calls will be forwarded to the
appoint phone immediately.
The phone will prompt the incoming while doing
forward.
Forward Number
Specify the number you want to forward.
No Answer Forward
Wait Time
Specify the No Answer Forward Delay Time, if the
Forward Type is No answer, incoming calls will be
forwarded after the no answer forward wait time.
Enable Hot Line
Specify Hot Line by selecting it.
Hot Line Number Specify Hot Line Number, the phone dial the hot
line number automatically at hands-free mode or
handset mode after warm line time.
Warm Line Wait
Time
Specify the Warm Line Time.
Transfer Timeout For the phone supports the transfer of certain special
features server, set interval time between sending
“bye” and hanging up after the phone transfers a
call.
BLF Server the registered server will be gotten subscription
package from ordinary application of BLF phone.
please enter the BLFserver, when the sever dose not
support subscription package. then the registered
server and subscription server will be separate
SIP Encryption
Enable/Disable SIP Encryption.
SIP Encryption Key
Set the key for sip encryption.
RTP Encryption
Enable/Disable RTP encryption.
RTP Encryption Key
Set the key for RTP encryption.
Enable Auto Answer
Enable Auto Answer by selecting it.
Auto Answer
Timeout
Specify Auto Answer Time, the phone auto answers
the incoming call after Auto Answer Time.
Enable Session Timer
Set Enable/Disable Session Timer, whether support
RFC4028.It will refresh the SIP sessions.
Session Timeout
Set the session timeout.
Subscribe for MWI
Enable the Subscribe for MWI by selecting it, the
phone will send subscribe message for MWI to the
SIP Server.
MWI Number
Specify the MWI Number; Please contact your
system administrator for the connecting code.
Different systems have different codes.
Subscribe Period(s)
Overtime of resending subscribe packet. Suggest
using the default configuration.
Conference Type
Specify the Conference Type, if you select the local,
you needn’t input the conference number.
Conference Number Specify the network conference number, please
contact your system administrator for the network
conference number.
Registration Expire(s)
Set expire time of SIP server register, default is 60
seconds. If the register time of the server requested
is longer or shorter than the expired time set, the
phone will change automatically the time into the
time recommended by the server, and register again.
Enable Service Code
If you want to realize the following function by the
server, please enter the On Code and Off Code
option, then when you choose to enable/disable
following function on your IP phone, it will send
message to the server, and the server will turn on/off
the function immediately.
DND On Code Set the DND On Code, When you press the DND
hot key, the phone will send a message to the server,
and the server will turn on the DND function. Then
any calls to the extension will be rejected by the
server automatically. And the incoming call record
will not be displayed in the Call History.
DND Off Code Set the DND Off Code, When you press the DND
hot key, the phone will send a message to the server,
and the server will turn off the DND function.
Always CFwd On
Code
Set the Always CFwd On Code, when you choose to
enable the always forward function on your phone, it
will send message to the server, and the server will
turn on the function immediately. When there are
calls to the extension, the server will always forward
it to the set number automatically. And the IP phone
will not show the record in the call history anymore.
Always CFwd Off
Code
Set the Always CFwd Off Code, when you choose to
disable the always forward function on your phone,
it will send message to the server, and the server will
turn off the function immediately.
Busy CFwd On Code Set the Busy CFwd On Code, when you choose to
enable the busy forward function v on your phone, it
will send message to the server, and the server will
turn on the function immediately. When there are
calls to the extension, the server will forward it to
the set number automatically based the forward
type. And the IP phone will not show the record in
the call history anymore.
Busy CFwd Off Code
Set the Busy CFwd Off Code, when you choose to
disable the busy forward function on your phone, it
will send message to the server, and the server will
turn off the function immediately.
No Answer CFwd On
Code
Set the No Answer CFwd On Code, when you
choose to enable the on answer forward function on
your phone, it will send message to the server, and
the server will turn on the function immediately.
When there are calls to the extension, the server will
forward it to the set number automatically based the
forward type. And the IP phone will not show the
record in the call history anymore.
No Answer CFwd Off
Code
Set the No Answer CFwd Off Code, when you
choose to disable the busy forward function o n your
phone, it will send message to the server, and the
server will turn off the function immediately.
Anonymous On Code
Set the Anonymous On Code, When you choose to
enable the anonymous call function on your IP
phone, it will send information to the server, and the
server will enable the anonymous call function for
your IP phone automatically.
Anonymous Off Code Set the Anonymous Off Code, When you choose to
disable the anonymous call function on your IP
phone, it will send information to the server, and the
server will disable the anonymous call function for
your IP phone automatically.
Keep Alive Type
Specify the keep alive type, if the type is option, the
phone will send option sip message to server every
NAT Keep Alive Period(s), then the server responses
with 200 to keep alive. If the type is UDP, the phone
will send UDP message to server to keep alive every
NAT Keep Alive Period(s).
Keep Alive Interval
Set examining interval of the server, default is 60
seconds.
User Agent
Set the user agent if have, the default is VoIP Phone
1.0.
Select DTMF sending mode, there are three modes:
DTMF_RELAY
DTMF Type
DTMF_RFC2833
DTMF_SIP_INFO
Different VoIP Service providers may provide
different modes.
Local Port
Set sip port of each line.
Ring Type
Set ring type of each line.
Enable Via Rport
Enable/Disable system to support RFC3581. Via
rport is special way to realize SIP NAT.
Enable PRACK Enable or disable SIP PRACK function, suggest use
the default config.
Enable Long Contact
Set more parameters in contact field; connection
with SEM server.
Convert URI
Convert # to %23 when send the URI.
Dial Without
Registered
Set call out by proxy without registration;
Ban Anonymous Call
Set to ban Anonymous Call;
Enable DNS SRV
Support DNS looking up with _sip.udp mode.
Server Type
Select the special type of server which is encrypted,
or has some unique requirements or call flows.
RFC Protocol Edition
Select SIP protocol version to adapt for the SIP
server which uses the same version as you select.
For example, if the server is CISCO5300, you need
to change to RFC2543; else phone may not cancel
call normally. System uses RFC3261 as default.
Transport Protocol
Set transport protocols, TCP or UDP;
Anonymous call
Edition
Set Anonymous call out safely; Support
RFC3323and RFC3325;
Keep Authentication
Enable/Disable Keep Authentication System will
take the last authentication field which is passed the
authentication by server to the request packet. It will
decrease the server’s repeat authorization work, if it
is enable.
Answer With A
Single Codec
Enable/Disable the function when call is incoming,
phone replies SIP message with just one codec
which phone supports.
Auto TCP
Set to use automatically TCP protocol to guarantee
usability of transport as message is above 1300 byte
Enable Strict Proxy Support the special SIP server-when phone receives
the packets sent from server,phone will use the
source IP address, not the address in via field.
Enable GRUU
Set to support GRUU
Enable Display name
Quote
Set to make quotation mark to display name as the
phone sends out signal, in order to be compatible
with server.
Enable user=phone
Enable user=phone by selecting it, it is contained in
the invite sip message, in order to be compatible
with server.
Enable Missed Call
Log
Enable the missed call log by it, the phone will save
the missed call log into the call history record and
display the missed calls on the idle screen, or won’t
save the missed call log into the call history record
and display the missed calls on the idle screen.
Click to talk
Set click to Talk (need practical software support).
Enable BLF List Enable BLF List by selecting it, BLF list is a
function which can monitor the group status, it is
not one to one monitoring, but the information
feedback from the server to decide which BLF list
will monitor.
BLF List Number
Specify the BLF List Number.
SIP Global Settings
Strict Branch
Enable the Strict Branch, the value of the branch
must be in the beginning of z9hG4k in via field of
the invite sip message received, or the phone won’t
response to the invite sip message.
Notice: the deployment will become effective in all
sip lines.
Enable Group Enable Group by selecting it, then the phone enable
the sip group backup function.
Notice: the deployment will become effective in all
sip lines.
Registration Failure
Retry Time
Specify the registration failure retry time, if the
phone register failed, the phone will register again
after registration failure retry time.
Notice: the deployment will become effective in all
sip lines.
8.3.3.2 IAX2
IAX2 Config
Field name
explanation
Status
Shows if the phone has been registered the IAX2 server
or not.
Server Address
Input your IAX2 server address.
Server Port
Set your IAX2 server port, the default is 4569.
Account
Input your IAX2 register account name.
Password
Input your IAX2 register password.
Phone Number
Input your assigned phone number (usually it is same
you’re your IAX2 account name).
Local Port
Set your local sport, the default is 4569.
Voice Mail
Number
Specify the voice mail’s number.
Voice Mail Text
Specify the voice mail’s name.
Echo Test
Number
Set echo test number. If IAX2 server supports echo test,
and echo test number is non- numeric, system could set
an echo test number to replace the echo test text. So user
can dial the numeric number to test echo voice test. This
function is provided with server to make endpoint to test
whether endpoint could talk through server normally.
Echo Test Text
Specify echo test text’s name.
Refresh Time
Set expire time of IAX2 server register, you can set it
between 60 and 3600 seconds.
Enable
Registration
Start to register the IAX2 server or not by selecting it or
not.
Enable G.729AB
Enable or disable code G.729 by selecting it or not.
8.3.3.3 STUN
In this web page, you can config SIP STUN.
STUN: By STUN server, the phone in private network could know the type of
NAT and the NAT mapping IP and port of SIP. The phone might re gister itself
to SIP server with global IP and port to realize the device both calling and
being called in private network.
STUN
Field name
explanation
Simple Traversal of
UDP through NATs
(STUN) Settings
STUN NAT Traversal Shows STUN NAT Transverse estimation, true
means STUN can penetrate NAT, while False
means not.
Server Address
Set your SIP STUN Server IP address.
Server Port
Set your SIP STUN Server Port.
Blinding Period(s)
Set STUN blinding period(s). If NAT server finds
that a NAT mapping is idle after time out, it will
release the mapping and the system need send a
STUN packet to keep the mapping effective and
alive.
SIP Waiting Time Specify the sip wait stun time; you can input the
time depended on your network condition.
Local SIP Port
Configure the local SIP port, default port is 5060
(the port with immediate effect, after revision, SIP
calls will use the modified port.
Sip Line Using STUN
Choose line to set info about SIP, There are 2 lines to choose. You can switch
by 【Load】 button.
Use STUN
Enable/Disable SIP STUN.
Notice: SIP STUN is used to realize SIP penetration to NAT. If your phone
configures STUN Server IP and Port (default is 3478), and enable SIP Stun,
you can use the ordinary SIP Server to realize penetration to NAT.
8.3.3.4 DIAL PEER
This functionality offers you more flexible dial rule, you can refer to the
following content to know how to use this dial rule. When you want to dial an
IP address, the entry of IP addresses is very cumbersome, but by this
functionality, you can set number 156 to replace 192.168.1.119 here.
When you want to dial a long distance call to Beijing, you need dial an area
code 010 before local phone number, but you can also dial number 1 instead of
010 after we make a setting according to this dial rule. For example, you want
to dial 01062213123, but you need dial only 162213123 to realize your long
distance call after you make this setting.
To save the memory and avoid abundant input of user, add the follow
functions:
1.* Match any single digit that is dialed.
If user makes the above configuration, after user dials 11 digit numbers started
with 13, the phone will send out 0 plus the dialed numbers automatically.
2. [] Specifies a range that will match digit. It may be a range, a list of ranges
separated by commas, or a list of digits.
If user makes the above configuration, after user dials 11 digit numbers started
with from 135 to 139, the phone will send out 0 plus the dialed numbers
automatically.
Use this phone you can realize dialing out via different lines without switch in
web interface.
DIAL PEER
Field name
explanation
Phone number
There are two types of matching conditions: one is full
matching, the other is prefix matching. In the Full
matching, you need input your desired phone number
in this blank, and then you need dial the phone number
to realize calling to what the phone number is mapped.
In the prefix matching, you need input your desired
prefix number and T; then dial the prefix and a phone
number to realize calling to what your prefix number
is mapped. The prefix number supports at most 30
digits.
Destination Set Destination address. This is optional config item.
If you want to set peer to peer call, please input
destination IP address or domain name. If you want to
use this dial rule on SIP2 line, you need input
255.255.255.255 or 0.0.0.2 in it.SIP3 into 0.0.0.3
Port
Set the Signal port, the default is 5060 for SIP.
Alias
Set alias. This is optional config item. If you don’t set
Alias, it will show no alias.
Note: There are four types of aliases.
1) Add: xxx, it means that you need dial xxx in front of phone number, which
will reduce dialing number length.
2) All: xxx, it means that xxx will replace some phone number.
3) Del: It means that phone will delete the number with length appointed.
4) Rep: It means that phone will replace the number with length and number
appointed.
You can refer to the following examples of different alias application to
know more how to use different aliases and this dial rule.
Call Mode
Select different signal protocol, SIP or IAX2
Suffix
Set suffix, this is optional config item. It will show no
suffix if you don’t set it.
Delete Length Set delete length. This is optional config item. For
example: if the delete length is 3, the phone will delete
the first 3 digits then send out the rest digits. You can
refer to examples of different alias application to know
how to set delete length.
Examples of different alias application
Set by web explanation example
You need set phone
number, Destination,
Alias and Delete Length.
Phone number is XXXT;
Destination is
255.255.255.255 (0.0.0.2)
and Alias is del.
If you dial
“93333”, the
SIP2 server will
receive “3333”.
This means any phone
No. that starts with your
set phone number will be
sent via SIP2 line after the
first several digits of your
dialed phone number are
deleted according to
delete length.
This setting will realize
speed dial function, after
you dialing the numeric
key “2”, the number after
all will be sent out.
When you dial
“2”, the SIP1
server will
receive
33334444.
The phone will
automatically send out
alias number adding your
dialed number, if your
dialed number starts with
your set phone number.
When you dial
“8309“, the SIP1
server will
receive
“07558309”.
You need set Phone
Number, Alias and Delete
Length. Phone number is
XXXT and Alias is rep:
xxx
If your dialed phone
number starts with your
set phone number, the
first digits same as your
set phone number will be
replaced by the alias
number specified and
New phone number will
be send out.
When you dial
“0106228”, the
SIP1 server will
receive
“86106228”.
If your dialed phone
number starts with your
set phone number. The
phone will send out your
dialed phone number
adding suffix number.
When you dial
“147”, the SIP1
server will
receive
“1470011”.
8.3.4 PHONE
8.3.4.1 AUDIO
In this page, you can configure voice codec, input/output volume and so on.
AUDIO Configuration
Field name
explanation
First Codec
The first preferential DSP codec: G.711A/u, G.722,
G.723.1,726-32 G.729AB,None.
Second Codec The second preferential DSP codec: G.711A/u, G.722,
G.723.1,726-32 G.729AB,None.
Third Codec
The third preferential DSP codec: G.711A/u, G.722,
G.723.1,726-32 G.729AB,None.
Fourth Codec
The forth preferential DSP codec: G.711A/u, G.722,
G.723.1,726-32 G.729AB,None.
Fifth Codec The fifth preferential DSP codec: G.711A/u, G.722,
G.723.1,726-32 G.729AB,None.
Sixth codec The sixth preferential DSP codec: G.711A/u, G.722,
G.723.1,726-32 G.729AB,None.
Handset Input
Volume
Specify Input (MIC) Volume grade.
G729AB Payload
Length
Set G729 Payload Length.
Onhook Time Specify the least reflection time of Hand down, the
default is 200ms.
Default Ring Ty pe
Select Ring Type.
Handset Output
Volume
Specify Output (receiver) Volume grade.
Speakerphone
volume
Specify Speakerphone Volume grade.
Ring Volume
Specify Ring Volume grade.
G722 Timestamps
160/20ms or 320/20ms is available.
G723.1 Bit Rate
5.3 kb/s or 6.3 kb/s is available.
Tone Standard
Select T one Standard.
Enable VAD
Select it or not to enable or disable VAD. If enable
VAD, G729 Payload length could not be set over
20ms.
DTMF Payload
Type
Set DTMF Payload Type.
8.3.4.2 FEATURE
In this web page, you can configure Hotline, Call Transfer, Call Waiting, 3
Ways Call, Black List, white list Limit List and so on.
FEATURE
Field name
explanation
Do Not
Disturb
Select DND, the phone will reject any incoming call, the callers
will be reminded by busy, but any outgoing call from the phone
will work well.
Ban
Outgoing
If you select Ban Outgoing to enable it, and you cannot dial out
any number.
Enable Call
Transfer
Enable Call Transfer by selecting it.
Semi-Attend
ed Transfer
Enable Semi-Attended Transfer by selecting it.
Enable Auto
Redial
Enable Auto Redial by selecting it, then the phone reminds
whether redial, when the caller is busy or rejects.
Auto Redial
interval
Specify the Auto Redial interval.
Auto Redial
Times
Specify the Auto Redial interval.
Auto
Headset
Open this function, if there is a headphones in IP20, you can
press “ answer” key or line key to answer a call with the
headset
Enable Call
Completion
Enable Call Completion by selecting it.
Enable
Pre-Dial
Enable Pre-Dial
Enable Call
Waiting
Enable Call Waiting by selecting it. Then the phone reminds
whether redial, when the caller is busy or rejects. if it’s ok and
the phone finds out that the caller is idle by sip message, it will
reminds whether redial.
Enable Call
Waiting
Tone
Turn off this feature, you will not hear issued a " beep" sound
with more calls。
Enable
3-way
Conference
Enable 3-way conference by selecting it.
Accept Any
Call
If select it, the phone will accept the call even if the called
number is not belong to the phone.
Enable Auto
Hand down
The phone will hang up and return to the idle automatically at
hands-free mode.
Auto Hand
down Time
Specify Auto Hand down Time, the phone will hang up and
return to the idle automatically after Auto Hand down Time at
hands-free mode, and play dial tone Auto Hand down Time at
handset mode.
Ring From
Headset
Enable Ring From Handset by selecting it, the phone plays ring
tone from handset.
Enable
Intercom
Enable Intercom Mode by selecting it.
Enable
Intercom
Mute
Enable mute mode during the intercom call.
Enable
Intercom
Tone
If the incoming call is intercom call, the phone plays the
intercom tone.
Enable
Intercom
Barge
Enable Intercom Barge by selecting it, the phone auto answers
the intercom call during a call. If the current call is intercom
call, the phone will reject the second intercom call.
Enable Silent
Mode
Enable Silent Mode by selecting it, the phone light will red
blink to remind that there is a missed call instead of playing
ring tone.
Turn Off
Power Light
Enable Turn Off Power Light by selecting it.
Emergency
Call
Number
Specify the Emergency Call Number. Despite the keyboard is
locked, you can dial the emergency call number.
Enable
Password
Dial
Enable Password Dial by selecting it, When number entered is
beginning with the password prefix, the following N numbers
After the password prefix will be hidden as *, N stand for the
value which you enter in the Password Length
field. For
example: you set the password prefix is 3, enter the Password
Length is 2, then you enter the number 34567, it will display
3**67 on the phone.
Password
Dial Prefix
Specify the prefix of the password call number.
Password
Length
Specify the Password length.
DND Return
Code
Specify DND Return code.
Busy Return
Code
Specify Busy Return Code.
Reject
Return Code
Specify Reject Return Code.
Hide DTMF
Specify the hide DTMF mode.
Push XML
Server
Specify the Push XML Server, when phone receives request, it
will determine whether to display corresponding content on the
phone which sent by the specified server or not.
P2P IP Prefix
Set Prefix in peer to peer IP call. For example: what you want
to dial is 192.168.1.119, If you define P2P IP Prefix as
192.168.1., you dial only #119 to reach 192.168.1.119. Default
is “.”. If there is no “.” Set, it means to disable dialing IP.
Active URI
Limit IP
Specify the server IP that remote control phone for
corresponding operation.
Action URL
Settings
Action URL
Settings
Specify the Action URL that Record the operation of phone;
send this corresponding information to server, url:
http://InternalServer /FileName.xml? (Internal Server is server
IP. Filename is name of xml that contains the action message).
Block Out
Settings
Set Add/Delete Limit List. Please input the prefix of those
phone numbers which you forbid the phone to dial out. For
example, if you want to forbid those phones of 001 as prefix to
be dialed out, you need input 001 in the blank of limit list, and
Block out
then you cannot dial out any phone number whose prefix is
001.
X and are wildcard x means matching any single digit. For
example, 4xxx expresses any number with prefix 4 which
length is 4 will be forbidden to dialed out means matching any
arbitrary number digit. For example, 6 expresses any number
with prefix 6 will be forbidden to dialed out.
Notice: Black List and Limit List can record at most10 items respectively.
8.3.4.3 DIAL PLAN
This system supports 4 dial modes:
1) End with “#”: dial your desired number, and then press #.
2) Fixed Length: the phone will intersect the number according to your
specified length.
3) Time Out: After you stop dialing and waiting time out, system will send the
number collected.
4) User defined: you can customize digital map rules to make dialing more
flexible. It is realized by defining the prefix of phone number and number
length of dialing.
In order to keep some users' secondary dialing manner when dialing the
external line with PBX, phone can be added a special rule to realize it. so user
can dial a number as external line prefix and get the secondary dial tone to keep
dial the external number. After finishing dialing, phone will send the prefix and
external number totally to the server.
For exa mple, there is a rule 9, xxxxx xxx in the digital map table. After dialing
9, phone will send the secondary dial tone, user may keep going dialing. After
finished, phone will call the number which st arts with 9; actually the number
sent out is 9-digit with 9.
DIAL PLAN Configuration
Field name
explanation
Basic Setting
Press "#" to Send
Set Enable/Disable the phone ended with “#” dial.
Dial Fixed Length
Specify the Fixed Length of phone ending with.
Send after （3-30）
seconds
Set the timeout of the last dial digit. The call will be
sent after timeout.
Press # to Do Blind
Transfer
Enable Blind Transfer On Hook, when executing Blind
Transfer End with #, press # after inputting the number
that you want to transfer, the phone will transfer the
current call to the third party.
Blind Transfer on
OnHook
Enable Blind Transfer on On Hook, when executing
Blind Transfer, hang up after inputting the number that
you want to transfer, the phone will transfer the current
call to the third party.
Attend Transfer on
OnHook
Enable Attend Transfer on On Hook, when executing
Attended Transfer, hang up after the third party
answers, the phone will transfer the current call to the
third party.
Below is user-defined digital map rule:
[] Specifies a range that will match digit. May be a range, a list of ranges
separated by commas, or a list of digits.
* Match any single digit that is dialed.
. Match any arbitrary number of digits including none.
Tn Indicates an additional time out period bef ore digits are sent of n seconds
in length. n is mandatory and can have a value of 0 to 9 seconds. Tn must be
the last 2 characters of a dial plan. If Tn is not specified it is assumed to be
T0 by default on all dial plans.
Cause extensions 1000-8999 to be dialed immediately.
Cause 8 digit numbers started with 9 to be dialed immediately.
Cause 911 to be dialed immediately after it is entered.
Cause 99 to be dialed after 4 seconds.
Cause any number started with 9911 to be dialed 4 seconds after dialing
ceases.
Notice: End with “#”, Fixed Length, Time out and Digital Map Table can be
used simultaneously, System will stop dialing and send number
according to your set rules.
8.3.4.4 CONTACT
You can input the name, phone number and select ring type for each name here.
Contact
Field name
explanation
Phonebook Table
Name
Shows the name corresponding to the phone
number.
Shows the detail of current phonebook.
Notice: the maximum capability of the phonebook is 500 items, you can select
many or a contact to add to group and add to blacklist, and delete many or a
contact, and delete all contacts.
Add Contact List
Name Specify the name corresponding to the phone
number.
Office Number
Specify the office number.
Mobile Number
Specify the mobile number.
Other Number
Specify the other number.
Ring Type
Specify the ring type for the phone number.
Line
Specify the sip line for the each number.
Group setting
Select the group from the unselected group to
selected list for the contact; you can select many
groups for the contact.
Notice: the add button for adding a new contact, the modify button for
modifying the added contact, the clear all button for clear all input information
of the contact.
Group Option
Group Select the added groups then modify or delete and so
on.
Name
Input the name of the group, then click the add
button, you can add a new group.
Ring Type
Specify the ring type for the group as adding a new
group.
Blacklist Settings
Type
Select the blacklist type, you can select number or
prefix of number.
Value
Input number or prefix of number.
Line
Select the sip line.
Notice: the add button for adding a new blacklist, the delete button for
deleting one item, the delete all button for deleting all items.
If user does not want to answer some phone calls, add these phone numbers to
the Black List, and these calls will be rejected x and are wildcard x means
matching any single digit. For example, 4xxx expresses any number with
prefix 4 which length is 4 will be forbidden to be responded.
DOT (.) means matching any arbitrary number digit. For example, 6.
expresses any number with prefix 6 will be forbidden to be responded.
If user wants to allow a number or a series of number incoming, he may add
the number(s) to the list as the white list rule. The configuration rule is
-number, for example, -123456, or -1234xx.
Means any incoming number is forbidden except for 4119
Note: End with DOT (.) when set up the white list.
8.3.4.5
REMOTE CONTACT
You need to match a XML Phonebook address and you can directly access to
the corresponding remote phonebook on the phone.
For example: Set the Phonebook Name as fanvil, Server URL is
tftp://192.168.1.3/admin/phonebook/index.xml.
Or Set the Phonebook Name as ldap, Server URL is
ldap://192.168.1.3/dc=winline,dc=com.
Remote Phonebook
Setting
Phonebook Name
Custom the phonebook name displayed on the
phone.
Server URL
Specify the server url of the remote phonebook.
SIP Line
Specify the sip line for the remote phonebook.
Authentication
Specify the authentication mode for remote
phonebook.
User/password
Input the authentication username and password.
8.3.4.6 WEB DIAL
You can make a call through the WEB DIAL, enter the Dial Number then press
Dial, if you want to finish the talk, press Hang-up.
8.3.5 FUNCTION KEY
8.3.5.1 FUNCTION KEY
Function Key
Field name
explanation
Contrast
Set contrast of screen.
Enable Backlight
Set enable/disable backlight.
Line Key Settings
Line: select Auto, SIP1, SIP2 or IAX2 in function key type. After you set
it, you pick up handset or hands-free, press this function key, and then you
can use the corresponding SIP line.
Function Key Settings
key
Show the function key's serial number.
Type
Memory Key: settings can be stored in ke y storage
for each number, the standby or off-hook, select
the function keys on the keyboard can call this
number.
Line, set the dial mode (Auto, SIP1, SIP2,
IAX2).Key Event functions, monitor state.
DTMF: In the call, send DTMF.
URL: You can input remote book url.
Value
Set the type parameter values.
Line
Choose which lines to use this feature.
Subtype
Select the function parameters Key Event and
Memory Event.
Pickup Number
Please input the pickup number When SubType is
BLF or presence .
NOTICE：
Memory keys can be configured through the following:
Speed Dial function, through the configuration of the key corresponding to
the number of ways as shown below.
User can press the F1 key to allocate this number by line1 line.
Intercom function, you can press this key in standby to automatically
answer the call and make each other.
User can be configured in accordance with push to talk function the way:
4116 was the other number; Then press the standby button and make it
automatically answer the call 4116.
key can be configured through the following events:
For example:
8.3.5.2 EXIT KEY
EXT KEY has the same usage with the Function key. “In” port connects the
phone, “Out” port connects the next one, if there is only, you don’t need for
power supply, if there are more than one, you need supply 5V power for the
first one, and use RJ-45 direct connector.
8.3.5.3 SOFTKEY
SOFTKEY
You can configure different functions in different screens for every softkey.
8.3.6 Maintenance
8.3.6.1 Auto Provision
Fanvil endpoint supports PnP and DHCP and Phone Flash to obtain the
parameters. The PnP and DHCP and Phone Flash are all deployed, endpoint
will go by the following proce ss to try to obtain the server address and other
parameters, when it boots up:
DHCP option PnP server Phone Flash
Auto Provision
Field name
explanation
Auto Provision
Setting
Current Config
Version
Show the current config file’s version. If the version
of the configuration downloaded is higher than the
version of the running configurations, the auto
provision would upgrade, or stop here. If the endpoints
confirm the configuration by Digest method, the
endpoints wouldn’t upgrade configuration unless the
configuration in the server is different with the
running configuration.
Common Config
Version
Show the common config file’s version. If the
configuration downloaded and the running
configurations are the same, the auto provision would
stop here. If the endpoints confirm the configuration
by Digest method, the endpoints wouldn’t upgrade
configuration unless the configuration in the server is
different with the running configuration.
CPE Serial Number
Show CPE Serial Number.
User Specify FTP/HTTP/HTTPS server Username. System
will use anonymous if username keep blank.
Password
Specify FTP/HTTP/HTTPS server Password.
Config Encrypt Key
Input the Encrypt Key, if the configuration file is
encrypted.
Common Config
Input the Common Encrypt Key, if the Common
Encrypt Key
Configuration file is encrypted.
Save Autoprovision
Information
Save the username and password authentication
message of http/https/ftp and input ID message in the
phone until the url in the server changes.
DHCP Option
Setting
DHCP Option
Setting
Specify DHCP Option. DHCP option supports DHCP
custom option and DHCP option 66 and DHCP option
43 to obtain the parameters. You could choose one
method among them; the default is DHCP option
disable.
Custom DHCP
Option
A valid Custom DHCP Option is from 128 to 254. The
Custom DHCP Option must be in accordance with the
one defined in the DHCP server.
Plug and Play
Enable PnP
Enable PnP by selecting it, than the phone will send
SIP SUBSCRIBE messages to a multicast address
when it boots up. Any SIP server understanding that
message will reply with a SIP NOTIFY message
containing the Auto Provisioning Server URL where
the phones can request their configuration.
PnP Server
Specify the PnP Server.
PnP Port
Specify the PnP Server.
PnP Transport
Specify the PnP Transfer protocol.
PnP Interval
Specify the Interval time, unit is hour.
Phone Flash
Server Address
Set FTP/TFTP/HTTP server IP address for auto
update. The address can be IP address or Domain
name with subdirectory.
Config File Name Set configuration file’s name which need to update.
System will use MAC as config file name if config file
name keep blank. For example, 000102030405.
Protocol Type
Specify the Protocol type FTP, TFTP or HTTP.
Update Interval
Specify update interval time, unit is hour.
Update Mode
Different update modes:
1. Disable: means no update.
2. Update after reboot: means update after reboot.
3. Update at time interval: means periodic update.
TR069 Settings
Enable TR069
Enable TR069 by selecting it.
ACS Server Type
Specify the ACS Server Type.
ACS Server URL
Specify the ACS Server URL.
ACS User
Specify ACS User.
ACS Password
Specify ACS Password.
TR069 Auto Login
Enable TR069 Auto Login by selecting it.
"Inform" Sending
Period
Specify the “inform” Sending Period, unit is second.
8.3.6.2 SYSLOG
Syslog is a protocol which is used to record the log messages with client/server
mechanism. Syslog server receives the messages from clients, and classifies
them based on priority and type. Then these messages will be written into log
by some rules which administrator can configure. This is a better way for log
management.
8 levels in debug information:
Level 0---emergency: This is highest default debug info level. You system
cannot work.
Level 1---alert: Your system has deadly problem.
Level 2---critical: Your system has serious problem.
Level 3---error: The error will affect your system working.
Level 4---warning: There are some potential dangers. But your system can
work.
Level 5---notice: Your system works well in special condition, but you need to
check its working environment and parameter.
Level 6---info: the daily debugging info.
Level 7---debug: the lowest debug info Professional debugging info from R&D
person.
At present, the lowest level of debug information is info; debug level only can
be displayed on telnet.
Syslog Configuration
Field name
explanation
Syslog Setting
Server Address
Set Syslog server IP address.
Server Port
Set Syslog server port.
MGR Log Level
Set the level of MGR log.
SIP Log Level
Set the level of SIP log.
IAX2 Log Level
Set the level of IAX2 log.
Enable Syslog
Select it or not to enable or disable syslog.
Web Capture
Start
Click the start button when you need capture the WAN
packet stream of the phone, then open or save the file
as the interface.
Stop Click the end button to stop capturing the packet
stream.
8.3.6.3 CONFIG
Config Setting
Field name
Explanation
Save Configuration
You can save all changes of configurations. Click the
Save button, all changes of configuration will be
saved, and be effective immediately.
Backup
Configuration
Right clicks on “Right click here…” and select “Save
T arget As config File(.txt)” then you will save the
config file in .txt format, or select “Save Target As
config File(.xml)” then you will save the config file
in .xml format.
Clear Configuration User can restore factory default configuration and
reboot the phone.
If you login as Admin, the phone will reset all
configurations and restore factory default; if you login
as Guest, the phone will reset all configurations except
for VoIP accounts (SIP1-2 and IAX2) and version
number.
8.3.6.4 UPDATE
You can update your configuration with your config file in this web page.
Update
Field name
Explanation
Web Update
Web Update
Click the browse button, find out the config file saved
before or provided by manufacturer, download it to the
phone directly, press “Update” to save. You can also
update downloaded update file, logo picture, ring,
mmiset file by web.
TFTP/FTP Update
Server Address Set the FTP/TFTP server address for
download/upload. The address can be IP address or
Domain name with subdirectory.
User
Set the FTP server Username for download/upload.
Password
Set the FTP server password for download/upload.
File name
Set the name of update file or config file. The default
name is the MAC of the phone, such as
000102030405.
Notice: You can modify the exported config file. And you can also download
config file which includes several modules that need to be imported. For
example, you can download a config file just keep with SIP module. After
reboot, other modules of system still use previous setting and are not lost.
Type
Action type that system want to execute:
1. Application update: download system update file.
2. Config file export: Upload the config file to
FTP/TFTP server, name and save it.
3. Config fie import: Download the config file to
phone from FTP/TFTP server. The configuration will
be effective after the phone is reset.
4. Phone book export (.vcf): Upload the phonebook
file to FTP/TFTP server, name and save it.
5. PhoneBook import (.vcf): Download the phonebook
file to phone from FTP/TFTP server.
Protocol
Select FTP/TFTP server.
Update Logo File
Select File
Specify the url of the logo file.
Delete Logo File
Select File
Select the logo that you want to delete.
Logo File
Logo File
Show the logo file.
8.3.6.5 ACCESS
You can add or delete user account, and change the authority of each user
account in this web page.
Access Configuration
Field name
explanation
Keyboard Password
Set the password for entering the setting menu of the
phone by the phone‘s key board. The password is
digit.
This table shows the current user existed.
User
Set account user name.
User Level Set user level, Root user has the right to modify
configuration, General can only read.
Password
Set the password.
Confirm
Confirm the password.
Select the account and click the
Modify
to modify the selected account, and
click the Delete to delete the selected account.
General user only can add the user whose level is General.
8.3.6.6 REBOOT
If you modified some configurations which need the phone’s reboot to be
effective, you need click the Reboot, then the phone will reboot immediately.
Notice: Before reboot, you need confirm that you have saved all
configurations.
8.3.7 SECURITY
8.3.7.1 WEB FILTER
WEB Filter
User could make some device own IP, which is pre-specified, access to the
MMI of the phone to config and manage the phone.
Field name
explanation
Web Filter Table Settings:
Add or delete the IP address segments that access to the phone.
Set initial IP address in the Start IP column, Set end IP address in the End IP
column, and click Add to add this IP segment. You can also click Delete to
delete the selected IP segment.
Web Filter setting
Select it or not to enable or disable Web Filter. Click
Apply to make it effective.
Notice:
Do not set your visiting IP outside the Web filter range, otherwise,
you cannot logon through the web.
8.3.7.2 FIREWALL
Firewall Configuration
In this web interface, you can set up firewall to prevent unauthorized Internet
users from accessing private networks connected to the Internet (input rule),
or prevent unauthorized private network devices from accessing the Internet
(output rule).
Firewall supports two types of rules: input access rule and output access rule.
Each type supports at most 10 items.
Through this web page, you could set up and enable/disable firewall with
input/output rules. System could prevent unauthorized access, or access other
networks set in rules for security. Firewall, is also called access list, is a
simple implementation of a Cisco-like access list (firewall). It supports two
access lists: one for filtering input packets, and the other for filtering output
packets. Each kind of list could be added 10 items.
We will give you an instance for your reference.
Field name
explanation
Enable Input Rules
Select it to Enable Input Rules.
Enable Output
Rules
Select it to Enable Output Rules.
Input / Output
Specify current adding rule by selecting input rule or
output rule.
Deny/Permit
Specify current adding rule by selecting Deny rule or
Permit rule.
Protocol Filter protocol type. You can select TCP, UDP, ICMP,
or IP.
Port Range
Set the filter Port range.
Src Address
Set source address. It can be single IP address,
network address, complete address 0.0.0.0, or network
address similar to *.*.*.0.
Des Address Set the destination address. It can be IP address,
network address, complete address 0.0.0.0, or network
address similar to *.*.*.*.
Src Mask
Set the source address’ mask. For example,
255.255.255.255 means just point to one host;
255.255.255.0 means point to a network which
network ID is C type.
Dest Mask
Set the destination address’ mask. For example,
255.255.255.255 means just point to one host;
255.255.255.0 means point to a network which
network ID is C type.
Click the Add button if you want to add a new output rule.
Then enable out access, and click the Apply button.
So when devices execute to ping 192.168.1.118, system will deny the request
to send icmp request to 192.168.1.118 for the out access rule. But if devices
ping other devices which network ID is 192.168.1.0, it will be normal.
Click the Delete button to delete the selected rule.
8.3.7.3 NAT
NAT is abbreviated from Net Address Translation; it’s a protocol responsible
for IP address translation. In other word, it is responsible for transforming IP
and port of private network to public, also is the IP address mapping which we
usually say.
DMZ config:
In order to make some intranet equipment support better service for extranet,
and make internal network security more effectively, these equipment open to
extranet need be separated from the other equipment not open to extranet by the
corresponding isolation method according to different demands. We can
provide the different security level protection in terms of the different resources
by building a DMZ region which can provide the network level protection for
the equipment environment, reduce the risk which is caused by providing
service to distrust customer, and is the best position to put public information
The following chart describes the network access control of DMZ.
NAT Configuration
Field name
explanation
IPSec ALG
It is an encryption technology. Select it to enable
IPSec ALG, the default is enabled.
FTP ALG
FTP is a service of connection layer which can
transform intranet IP into extranet IP when intranet IP
is sending out packet.
Select it to enable FTP ALG, the default is enabled.
PPTP ALG
Select it enable PPTP ALG, the default is enabled.
Shows the NAT TCP mapping table
Shows the NAT UDP mapping table
Transfer Type
Select the NAT mapping protocol style, TCP or UDP
Inside IP
Address
Set the IP address of device which is connected to
LAN interface to do NAT mapping.
Inside Port
Set the LAN port of the NAT mapping
Outside Port
Set the WAN port of the NAT mapping
Notice: After finish setting, click the Add button to add new mapping table;
click the Delete button to delete the selected mapping table.
Shows the outside WAN port IP address and the inside LAN port IP address.
Notice: 10M/100M adaptive means the network card, and other equipment
physical consultations speed, testing speed under bridge mode near to 100M,
in order to ensure the quality of voice and communications real-time
performance, we made some sacrifices of NAT under the transmission
performance. Transmit with full capability only when system is idle, so
cannot guarantee that the transmission speed reach to 100M.
8.3.7.4 VPN
This web page provides us a safe connect mode by which we can make remote
access to enterprise inner network from public network. That is to say, you can
set it to connect public networks in different areas into inner network via a
special tunnel.
VPN Configuration
Field name
explanation
VPN IP
Shows the current VPN IP address.
Select L2TP. You can choose only one for current state. After you select it,
you’d better save configuration and reboot your phone.
Enable VPN
Select it or not to enable or disable VPN.
VPN Server
Set VPN L2TP Server IP address.
Address
VPN User
Set User Name access to VPN L2TP Server.
VPN Password
Set Password access to VPN L2TP Server.
8.3.7.5 SECURITY
Security
Field name
explanation
Update Security
File
Select Security File
Select the security file you want to update, then click
Update button to update.
Delete Security File
Select Security File
Select the security file you want to delete, then click
Delete button to update.
SIP TLS File
Show SIP TLS authentication certification file.
HTTPS File
Show HTTPS authentication certification file.
Open VPN Files
Show Open VPN File authentication certification file.
8.3.8 LOGOUT
Click Logout，and you will exit web page. If you want to enter it next time, you
need input user name and password again.
9 Appendix
9.1 Specification
9.1.1 Hardware
Item
IP20/IP20P(P)
Adapter
(Input / Output)
Input: 100-240V
Output: 5V 1A
port
WAN
10/100Base- T RJ-45 1 PORT
LAN
10/100Base- T RJ-45 1 PORT
Power
Consumption
Idle: 2.5W/Active: 2.8W
LCD Size
128x48
74 x 28mm
Operation
Temperature
0～40℃
Relative Humidity
10～65%
CPU
Broadcom VoIP chipset
SDRAM
16MB
Flash 4MB
Dimension(L x W x
H)
295×295×175mm
Weight
1.5kg
9.1.2 Voice features
SIP supports 2 SIP servers
Support SIP 2.0 (RFC3261) and correlative RFCs
Codec: G.711A/u, G.723.1 high/low, G.729a/b, G.722, G.726
Echo cancellation: G.168 Compliance in LEC, additional acoustic echo
cancellation(AEC) can reach 96ms max filter length in hands-free mode
Support Voice Gain Setting, VAD, CNG
Support full duplex hands-free
Support multi line/HD Voice
SIP support SIP domain, SIP authentication(none basic, MD5), DNS name
of server, Peer to Peer/ IP call
- 84 -
Automatically select calling line, if one line can’t be connected, the phone
can automatically switch to other line to call.
9 kinds of ring types and 3 user-defined music rings
DTMF Relay: support SIP info, DTMF Relay, RFC2833
SIP application: SIP Call forward/transfer（blind/attended）/hold/waiting/3
way talking/SMS/pickup /join call /redial /unredial/multi
line/intercom/BLF/presence/push to talk/auto redial/call return
Call control features: Flexible dial map, hotline, empty calling No. reject
service, black list for reject authenticated call, white list, limit call, no
disturb, caller ID, CLIR(reject the anonymous call), CLIP(make a call with
anonymous), Dial without register.
Support phonebook 500 records, Incoming calls / outgoing calls / missed
calls. Each supports 300 records.
Support IAX2
4 DSS keys
Soft keys programmable, function keys programmable
Code synchronization via IP PBX/IMS
Support click to dial via web phone book
Voice codec setting for each SIP line
Support keypad lock, and emergency call during the keypad lock
Customized lcd logo
Ring play via headset or speaker setting
Signal tone parameters customized
Phonebook supports vcard standard
12/24 hours’ time display
Support daylight saving time
Support path, group
Support SIP Privacy
Support SMS
Support MWI
Support Speed dial
Support XML
9.1.3 Network features
WAN/LAN: support bridge and router model
Support PPPoE for xDSL
Support basic NAT and NAPT
Support VLAN (optional: voice vlan/ data vlan)
NAT Penetrate, Stun Penetrate
Support DMZ
Support VPN (L2TP/OPEN VPN) function
- 85 -
Wan Port supports main DNS and secondary DNS server can select
dynamically to get DNS in DHCP mode or statically set DNS address.
Support DHCP client on WAN
Support DHCP server on LAN
QoS with DiffServ
Network tools in telnet server: including ping, trace route, telnet client
9.1.4 Maintenance and management
Upgrade firmware through POST mode
Web ,telnet and keypad management
Management with different account right
LCD and WEB configuration can be modified into requested language, and
support multi-language dynamically shifted
Upgrade firmware through HTTP, FTP or TFTP Telnet remote
management/ upload/download setting file
Support Syslog
Support Auto Provisioning (upgrade firmware or configuration file)
9.2 Digit-character map table
Keypad Character Keypad Character
1 @
7 P Q R S p q r s
2 A B C a b c
8 T U V t u v
3 D E F d e f
9 W X Y Z w x y z
4 G H I g h i
*/.
5 J K L j k l
0
6 M N O m n o
#/SEND
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