Vonage VT2542 User Manual

Quick Start Guide

Vonage®Device Motorola VT2542

Before you begin

1. If you purchased your Vonage®Device from a retail store,

you must first activate your Vonage phone service.
(You will need to provide the MAC ID on the bottom
of the Vonage Device.)

In the U.S., visit www.vonage.com/activate.
In Canada, visit www.vonage.ca/activate.

2. If you received your Vonage Device in the mail

from Vonage, your Vonage phone service has
already been activated.

3. You also need a high-speed Internet connection,

such as DSL or cable, to use Vonage.

Helpful terms:

ISP (Internet Service Provider) – The company that

supplies your high-speed Internet connection.

Modem – A piece of network equipment that your lnternet

Service Provider (ISP) sent you to gain high-speed
lnternet access – typically either DSL through your
phone line, or cable service.

Router – A router lets you connect more than one piece of

equipment (like computers) to your DSL or cable modem
to share one Internet connection. Some ISPs supply
combination modem/routers. (HINT: If you have more
than one computer connected to the Internet, then you
have a router.)

Port – This is an opening on a device where you connect a

cable. An Ethernet port looks like a wide phone jack.

Welcome

to the Quick Start Guide for Vonage®.

Get ready to start saving money on your phone bill with Vonage –
just follow these easy step-by-step instructions to set up your new
Vonage device. Within minutes, you’ll be making phone calls with
high-quality, low-cost Vonage phone service!

If you have questions along the way, please go to the
Troubleshooting Tips on page 9 or visit:

www.vonage.com/help (U.S.)
www.vonage.ca/help (Canada)

Step 1: Identify the items you’ll need

3 Easy Steps!

Step 2: Set up your new Vonage Device

Step 3: Connect your phone

For your convenience, the complete User Guide for this Vonage
Device can be found online at www.vonage.com/vt2542 or in
Canada www.vonage.ca/vt2542

1

Step 1:

Vonage Device

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Black Power Cord

Base Support*

Blue Cable Yellow Cable

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Identify the items you’ll need
from your Vonage®Startup Kit.

Locate your:

• High-speed/broadband modem

• Telephone

• Ethernet cable that goes from your modem to your
computer or router

2

NOTE: Ensure you are using the power supply provided with the
Vonage Device. Using the wr
to your equipment.

ong power supply could r

esult in damage

*Not required for installation.

Step 2:

Existing Modem

Ethernet

Port

USB Port

Set up your Vonage®Device

1. Unplug your existing modem’s power cord.

Leave your modem connected to your cable or DSL
phone line that supplies your Internet connection.

2. Unplug the Ethernet cable that connects your modem to

your computer
your modem

Note: In some instances the modem may be connected to the computer
via a USB cord and USB ports. If so, disconnect the cord at both ends
(modem and computer).

or router. Unplug the cable from both

and your computer (or router).

3. Wait 60 seconds for your modem to clear its

memory completely.

3