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1K Online UPS
For Dual-mains Input
Uninterruptible Power Supply System
User Manual
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Table of Contents
1. IMPORTANT SAFETY WARNING .................................................................................... 2
1-1. Transportation .................................................................................................... 2
1-2. Preparation ........................................................................................................ 2
1-3. Installation ......................................................................................................... 2
1-4. Operation ........................................................................................................... 2
1-5. Maintenance, service and faults ........................................................................... 3
2. INSTALLATION AND SETUP ........................................................................................... 4
2-1. Rear panel view .................................................................................................. 4
2-2. Setup the UPS .................................................................................................... 4
3. OPERATIONS ............................................................................................................. 7
3-1. Button operation ................................................................................................ 7
3-2. LCD Panel .......................................................................................................... 8
3-3. Audible Alarm ..................................................................................................... 9
3-4. LCD display wordings index ................................................................................. 9
3-5. UPS Setting ...................................................................................................... 10
3-6. Operating Mode Description .............................................................................. 12
3-7. Faults Reference Code ....................................................................................... 13
3-8. Warning indicator ............................................................................................. 13
4. TROUBLESHOOTING .................................................................................................. 14
5. STORAGE AND MAINTENANCE..................................................................................... 16
6. SPECIFICATIONS ..................................................................................................... 17
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1. Important Safety Warning
Please comply with all warnings and operating instructions in this manual strictly. Save this
manual properly and read carefully the following instructions before installing the unit. Do not
operate this unit before reading through all safety information and operating instructions
carefully.
1-1. Transportation
Please transport the UPS system only in the original package to protect against shock
and impact.
1-2. Preparation
Condensation may occur if the UPS system is moved directly from cold to warm
environment. The UPS system must be absolutely dry before being installed. Please
allow at least two hours for the UPS system to acclimate the environment.
Do not install the UPS system near water or in moist environments.
Do not install the UPS system where it would be exposed to direct sunlight or near
heater.
Do not block ventilation holes in the UPS housing.
1-3. Installation
Do not connect appliances or devices which would overload the UPS system to the
UPS output sockets.
Place cables in such a way that no one can step on or trip over them.
The UPS can be operated by any individuals with no previous experience.
Connect the UPS system only to an earthed shockproof outlet which must be easily
accessible and close to the UPS system.
Please use only VDE-tested, CE-marked mains cable (e.g. the mains cable of your
computer) to connect the UPS system to the building wiring outlet (shockproof
outlet).
Please use only VDE-tested, CE-marked power cables to connect the loads to the UPS
system.
When installing the equipment, it should ensure that the sum of the leakage current
of the UPS and the connected devices does not exceed 3.5mA.
1-4. Operation
Do not disconnect the mains cable on the UPS system or the building wiring outlet
(shockproof socket outlet) during operations since this would cancel the protective
earthing of the UPS system and of all connected loads.
The UPS system features its own, internal current source (batteries). The UPS output
sockets or output terminals block may be electrically live even if the UPS system is not
connected to the building wiring outlet.
In order to fully disconnect the UPS system, first press the OFF/Enter button to
disconnect the mains.
Prevent no fluids or other foreign objects from inside of the UPS system.
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1-5. Maintenance, service and faults
The UPS system operates with hazardous voltages. Repairs may be carried out only
by qualified maintenance personnel.
Caution - risk of electric shock. Even after the unit is disconnected from the mains
(building wiring outlet), components inside the UPS system are still connected to the
battery and electrically live and dangerous.
Before carrying out any kind of service and/or maintenance, disconnect the batteries
and verify that no current is present and no hazardous voltage exists in the terminals
of high capability capacitor such as BUS-capacitors.
Only persons are adequately familiar with batteries and with the required
precautionary measures may replace batteries and supervise operations.
Unauthorized persons must be kept well away from the batteries.
Caution - risk of electric shock. The battery circuit is not isolated from the input
voltage. Hazardous voltages may occur between the battery terminals and the
ground. Before touching, please verify that no voltage is present!
Batteries may cause electric shock and have a high short-circuit current. Please take
the precautionary measures specified below and any other measures necessary when
working with batteries:
－remove wristwatches, rings and other metal objects
－use only tools with insulated grips and handles.
When changing batteries, install the same number and same type of batteries.
Do not attempt to dispose of batteries by burning them. This could cause battery
explosion.
Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin
and eyes. It may be toxic.
Please replace the fuse only with the same type and amperage in order to avoid fire
hazards.
Do not dismantle the UPS system.
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2. Installation and setup
NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is
damaged. Please keep the original package in a safe place for future use.
2-1. Rear panel view
IEC Type
Schuko Type
India Type
NEMA Type
1. Output receptacles
2. AC input
3. Input circuit breaker
4. External battery connection (only available for L model)
5. Modem/Phone line/Network surge protection
6. Intelligent slot
2-2. Setup the UPS
Step 1: UPS input connection
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension
cords.
Step 2: UPS output connection
Simply plug devices to output sockets. During power failure, UPS will provide power to
connected devices.
Step 3: Communication connection
RS-232 port Intelligent slot
To allow for unattended UPS shutdown/start-up and status monitoring, connect the
communication cable one end to the RS-232 port and the other to the communication port of
your PC. With the monitoring software installed, you can schedule UPS shutdown/start-up and
monitor UPS status through PC.
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This intelligent slot is perfect for SNMP, RS-232, USB or AS-400 card. When installing with
communication card in the UPS, it will provide advanced communication and monitoring
options.
Step 1:
Step 2:
Step 3:
Remove cover of intelligent
slot.
Insert communication card
into the slot
Screw card tightly and
complete installation.
Step 4: Network connection
Network/Fax/Phone surge port
Connect a single modem/phone/fax line into surge-protected “IN” outlet on the back panel of
the UPS unit. Connect from “OUT” outlet to the equipment with another modem/fax/phone line
cable.
Step 5: Turn on the UPS
Press the ON/Mute button on the front panel for two seconds to power on the UPS.
Note: The battery charges fully during the first five hours of normal operation. Do not
expect full battery run capability during this initial charge period.
Step 6: Install software
For optimal computer system protection, install UPS monitoring software to fully configure UPS
shutdown. You may insert provided CD into CD-ROM to install the monitoring software. If not,
please follow steps below to download and install monitoring software from the internet:
1. Go to the website http://www.power-software-download.com
2. Click ViewPower software icon and then choose your required OS to download the software.
3. Follow the on-screen instructions to install the software.
4. When your computer restarts, the monitoring software will appear as an orange plug icon
located in the system tray, near the clock.
Step 7: External battery connection
Follow the below chart to make external battery connection.
To external
battery
To external
battery
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Step 8: External battery capacity configuration in software
To calculate accurate backup time of external batteries, it’s necessary to configure battery
numbers in software. The standard calculated capacity for one battery is 9Ah. If connecting
to 100Ah batteries, then it’s equal to 11 in parallel (100Ah / 9Ah ≈ 11 sets).
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3. Operations
3-1. Button operation
Button
Function
ON/Mute Button
Turn on the UPS: Press and hold ON/Mute button for at least 2
seconds to turn on the UPS.
Mute the alarm: After the UPS is turned on in battery mode, press
and hold this button for at least 5 seconds to disable or enable the
alarm system. But it’s not applied to the situations when warnings or
errors occur.
Up key: Press this button to display previous selection in UPS setting
mode.
Switch to UPS self-test mode: Press ON/Mute buttons simultaneously
for 5 seconds to enter UPS self-testing while in AC mode or converter
mode.
OFF/Enter Button
Turn off the UPS: Press and hold this button at least 2 seconds to turn
off the UPS in battery mode. UPS will be in standby mode under
power normal or transfer to Bypass mode if the Bypass enable setting
by pressing this button.
Confirm selection key: Press this button to confirm selection in UPS
setting mode.
Select Button
Switch LCD message: Press this button to change the LCD message
for input voltage, input frequency, battery voltage, output voltage
and output frequency. It will return back to default display when
pausing for 10 seconds.
Setting mode: Press and hold this button for 5 seconds to enter UPS
setting mode when UPS is in standby mode or bypass mode.
Down key: Press this button to display next selection in UPS setting
mode.
ON/Mute + Select
Button
Switch to bypass mode: When the main power is normal, press
ON/Mute and Select buttons simultaneously for 5 seconds. Then UPS
will enter to bypass mode. This action will be ineffective when the
input voltage is out of acceptable range.
ON/Mute + Select
Button
Switch to UPS self-test mode: Press ON/Mute and OFF/Enter buttons
simultaneously for 5 seconds to enter UPS self-testing while in AC
mode or converter mode
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3-2. LCD Panel
Display
Function
Backup time information
Indicates the backup time in pie chart.
Indicates the backup time in numbers.
H: hours, M: minute, S: second
Fault information
Indicates that the warning and fault occurs.
Indicates the warning and fault codes, and the codes are listed in
details in 3-5 section.
Mute operation
Indicates that the UPS alarm is disabled.
Output & Battery voltage information
Indicates the output voltage, frequency or battery voltage.
Vac: output voltage, Vdc: battery voltage, Hz: frequency
Load information
Indicates the load level by 0-25%, 26-50%, 51-75%, and
76-100%.
Indicates overload.
Indicates the load or the UPS output is short circuit.
Mode operation information
Indicates the UPS connects to the mains.
Indicates the battery is working.
Indicates the bypass circuit is working.
Indicates the Inverter circuit is working.
Indicates the output is working.
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Battery information
Indicates the Battery level by 0-25%, 26-50%, 51-75%, and
76-100%.
Indicates the battery is fault.
Indicates low battery level and low battery voltage.
Input & Battery voltage information
Indicates the input voltage or frequency.
Indicates battery voltage.
Vac: Input voltage, Hz: input frequency, Vdc: battery voltage
Indicates battery charge/discharge voltage
3-3. Audible Alarm
Battery Mode
Sounding every 4 seconds
Low Battery
Sounding every second
Overload
Sounding twice every second
Fault
Continuously sounding
Bypass Mode
Sounding every 10 seconds
3-4. LCD display wordings index
Abbreviation
Display content
Meaning
ENA
Enable
DIS
Disable
ESC
Escape
HLS
High loss
LLS
Low loss
BAT
Battery
CF Converter
TP Temperature
CH Charger
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3-5. UPS Setting
There are three parameters to set up the
UPS.
Parameter 1: It’s for program
alternatives. There are 6 programs to set
up. Refer to below table.
Parameter 2 and parameter 3 are the
setting options or values for each
program.
01: Output voltage setting
Interface
Setting
For 208/220/230/240 VAC models, you may choose the
following output voltage:
208: presents output voltage is 208Vac
220: presents output voltage is 220Vac
230: presents output voltage is 230Vac
240: presents output voltage is 240Vac
For 110/115/120/127 VAC models, you may choose the
following output voltage:
110: presents output voltage is 110Vac
115: presents output voltage is 115Vac
120: presents output voltage is 120Vac
127: presents output voltage is 127Vac
02: Acceptable input voltage range setting
Interface
Setting
Parameter 2 & 3: Set the acceptable high voltage point
and low voltage point for AC mode by pressing Down key
or Up key.
HLS: High loss voltage in AC mode
For output voltage of 208/220/230/240 VAC models, the
setting range is from 260 VAC to 288 VAC
For output voltage of 110/115/120/127 VAC models, the
setting range is from 130 VAC to 144 VAC.
LLS: Low loss voltage in Line mode
For output voltage of 208/220/230/240 VAC models, the
setting range is from 176 VAC to 190 VAC.
For output voltage of 110/115/120/127 VAC models, the
setting range is from 88 VAC to 95 VAC.
Parameter 1
Parameter 2
Parameter 3
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03: Bypass mode enable/disable
Interface
Setting
Parameter 3: Enable or disable Bypass function. You
may choose the following two options:
ENA: Bypass mode enable
DIS: Bypass mode disable
04: Bypass voltage range setting
Interface
Setting
Parameter 2 & 3: Set the acceptable high voltage point
and acceptable low voltage point for Bypass mode by
pressing the Down key or Up key.
HLS: Bypass high voltage point
For 208/220/230/240 VAC models:
230-264: setting the high voltage point in parameter 3
from 230 VAC to 264 VAC.
For 110/150/120/127 VAC models:
120-132: setting the high voltage point from 120 VAC to
132 VAC.
LLS: Bypass low voltage point
For 208/220/230/240 VAC models:
176-220: setting the high voltage point from 176 VAC
to 220 VAC.
For 110/150/120/127 VAC models:
88-115: setting the high voltage point from 88 VAC to
115 VAC.
05: Bypass frequency range setting
Interface
Setting
Parameter 2 & 3: Set the acceptable high frequency
point and acceptable low frequency point for Bypass
mode by pressing the Down key or Up key.
HLS: Bypass high frequency point
For 50Hz models:
51.0-55.0: setting high frequency point from 51.0 Hz to
55.0 Hz.
For 60Hz models:
61.0-65.0: setting high frequency point from 61.0 Hz to
65.0 Hz.
LLS: Bypass low frequency point
For 50Hz models:
45.0-49.0: setting low frequency point from 45.0 Hz to
49.0Hz.
For 60Hz models:
55.0-59.0: setting low frequency point from 55.0 Hz to
59.0 Hz.
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06: Backup time setting for outlets
Interface
Setting
Parameter 3: Set up backup time on battery mode for
general outlets.
0-999: setting the backup time in minutes from 0-999 for
general outlets on battery mode.
0: When setting as “0”, the backup time will be only 10
seconds.
999: When setting as “999”, the backup time setting will
be disabled.
00: Exit setting
3-6. Operating Mode Description
Operating mode
Description
LCD display
Online mode
When the input voltage is within
acceptable range, UPS will provide pure
and stable AC power to output. The UPS
will also charge the battery at online
mode.
Converter mode
When input voltage is within 40 Hz to 70
Hz, this UPS can be set at a constant
output frequency, 50 Hz or 60 Hz. This
UPS will still charge battery under this
mode.
Battery mode
When the input voltage is beyond the
acceptable range or power failure and
alarm is sounding every 4 second, this
UPS will provide power from battery.
Bypass mode
When input voltage is within acceptable
range but UPS is overload, UPS will enter
bypass mode or bypass mode can be set
by front panel. Alarm is sounding every
10 second.
Standby mode
UPS is powered off and no output supply
power, but still can charge batteries.
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3-7. Faults Reference Code
Fault event
Fault code
Icon
Fault event
Fault code
Icon
Bus start fail
01 x Inverter voltage Low
13
x
Bus over
02 x Inverter output short
14 Bus under
03 x Battery voltage too high
27 Bus unbalance
04 x Battery voltage too low
28 Inverter soft start fail
11 x Over temperature
41 x Inverter voltage high
12 x Overload
43
3-8. Warning indicator
Warning
Icon (flashing)
Alarm
Low Battery
Sounding every second
Overload
Sounding twice every second
Battery is not connected
Sounding every second
Over Charge
Sounding every second
Over temperature
Sounding every second
Charger failure
Sounding every second
Out of bypass voltage range
Sounding every second
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4. Troubleshooting
If the UPS system does not operate correctly, please solve the problem by using the table
below.
Symptom
Possible cause
Remedy
No indication and alarm even
though the mains is normal.
The AC input power is not
connected well.
Check if input power cord
firmly connected to the
mains.
The AC input is connected
to the UPS output.
Plug AC input power cord
to AC input correctly.
The icon and flashing
on LCD display and alarm is
sounding every second.
The external or internal
battery is incorrectly
connected.
Check if all batteries are
connected well.
Fault code is shown as 27 and the
icon is lighting on LCD
display and alarm is continuously
sounding.
Battery voltage is too high
or the charger is fault.
Contact your dealer.
Fault code is shown as 28 and the
icon is lighting on LCD
display and alarm is continuously
sounding.
Battery voltage is too low
or the charger is fault.
Contact your dealer.
The icon and is
flashing on LCD display and alarm
is sounding twice every second.
UPS is overload
Remove excess loads from
UPS output.
UPS is overloaded. Devices
connected to the UPS are
fed directly by the
electrical network via the
Bypass.
Remove excess loads from
UPS output.
After repetitive overloads,
the UPS is locked in the
Bypass mode. Connected
devices are fed directly by
the mains.
Remove excess loads from
UPS output first. Then shut
down the UPS and restart
it.
Fault code is shown as 43 and The
icon is lighting on LCD
display and alarm is continuously
sounding.
The UPS shut down
automatically because of
overload at the UPS
output.
Remove excess loads from
UPS output and restart it.
Fault code is shown as 14 and the
icon is lighting on LCD
display and alarm is continuously
sounding.
The UPS shut down
automatically because
short circuit occurs on the
UPS output.
Check output wiring and if
connected devices are in
short circuit status.
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Symptom
Possible cause
Remedy
Fault code is shown as 1, 2, 3, 4,
11, 12, 13 and 41 on LCD display
and alarm is continuously
sounding.
A UPS internal fault has
occurred. There are two
possible results:
1. The load is still supplied,
but directly from AC power
via bypass.
2. The load is no longer
supplied by power.
Contact your dealer
Battery backup time is shorter
than nominal value
Batteries are not fully
charged
Charge the batteries for at
least 5 hours and then
check capacity. If the
problem still persists,
consult your dealer.
Batteries defect
Contact your dealer to
replace the battery.
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5. Storage and Maintenance
Operation
The UPS system contains no user-serviceable parts. If the battery service life (3~5 years
at 25°C ambient temperature) has been exceeded, the batteries must be replaced. In this
case, please contact your dealer.
Storage
Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry
location. During storage, recharge the battery in accordance with the following table:
Storage Temperature
Recharge Frequency
Charging Duration
-25°C - 40°C
Every 3 months
1-2 hours
40°C - 45°C
Every 2 months
1-2 hours
Be sure to deliver the spent battery to a recycling facility or ship it to your
dealer in the replacement battery packing material.
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6. Specifications
CAPACITY*
1000 VA / 800 W
INPUT
Nominal input voltage
88-144 VAC and 176 - 288 VAC (Auto sensing)
Frequency Range
40 ~ 70 Hz (Auto sensing)
Phase
Single phase with ground
Power Factor
≧ 0.99
OUTPUT
Output voltage
110/115/120/127VAC or 208/220/230/240 VAC
AC Voltage Regulation
± 1%
Frequency Range
(Synchronized Range)
47 ~ 53 Hz or 57 ~ 63 Hz
Frequency Range (Batt. Mode)
50 Hz ± 0.25 Hz or 60Hz ± 0.3 Hz
Current Crest Ratio
3:1
Harmonic Distortion(THD)
≦ 3% (Linear Load)
≦ 6% (Non-linear Load)
Transfer
Time
AC Mode to Batt. Mode
Zero
AC Mode to Bypass
4 ms (Typical)
Bypass to AC Mode
4 ms (Typical)
Waveform (Batt. Mode)
Pure Sinewave
EFFICIENCY
AC Mode
75 % (79% peak)
Battery Mode
81% (84% peak)
BATTERY
Standard
Model
Battery Type
12V / 9Ah
Battery Numbers
2
Charging Current
(max.)
1.0 A
Charging Voltage
27.4 VDC ± 1%
Long-run
Model
Battery Type &
Numbers
Depending on the capacity of external batteries
Charging Current
4A / 8A (Default)
Charging Voltage
27.4 VDC ± 1%
PHYSICAL
Standard
Model
Dimension, D X W X H
421X 145 X 332
Net Weight (kgs)
26.5
Long-run
Model
Dimension, D X W X H
421X 145 X 332
Net Weight (kgs)
21.5
ENVIRONMENT
Operation Humidity
20-90 % RH @ 0- 40°C (non-condensing)
Noise Level
Less than 50dBA @ 1 Meter
MANAGEMENT
Smart RS-232 Port/Card
Supports Windows® 2000/2003/XP/Vista/2008, Windows® 7, Linux, Unix, and
MAC
Intelligent Slot
Power management from SNMP manager and web browser
* Derate capacity to 80% when the output voltage is adjusted to 208VAC.
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